Solution developed to assist the process of operation and support of service requests with the aim of facilitating assertive communication between departments and immediate response. This solution aims to support the Hospital in its needs in internal communication with the necessary department, with the correct demand, it also helps to understand the main requests for any type of surgical scope and their previous standardized lists, then adjusting the general needs in a surgery . In response to all the data collected, it also provides the departments that use it with a BI with all requests, its SLA and responsible operator.
