{"id":16,"date":"2016-07-20T09:00:27","date_gmt":"2016-07-20T16:00:27","guid":{"rendered":"https:\/\/www.microsoft.com\/sv-se\/blog\/2016\/07\/20\/bring-in-business-247-with-microsoft-bookings\/"},"modified":"2022-06-28T11:28:40","modified_gmt":"2022-06-28T18:28:40","slug":"bring-in-business-247-with-microsoft-bookings","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/2016\/07\/20\/bring-in-business-247-with-microsoft-bookings\/","title":{"rendered":"Skaffa aff\u00e4rer dygnet runt med Microsoft Bookings"},"content":{"rendered":"<p>Som f\u00f6retags\u00e4gare vet du att mycket tid kan g\u00e5 \u00e5t f\u00f6r att <a href=\"https:\/\/products.office.com\/sv-se\/business\/scheduling-and-booking-app\">schemal\u00e4gga tider<\/a> med kunder. E-postmeddelanden skickas fram och tillbaka, b\u00e5de du och kunden ringer till varandra utan att komma fram och du beh\u00f6ver p\u00e5minna kunder om att de ska komma. Du l\u00e4gger mycket tid p\u00e5 det h\u00e4r och det hindrar dig fr\u00e5n din viktigare uppgift \u2013 att f\u00e5 ditt f\u00f6retag att v\u00e4xa. F\u00f6r att g\u00f6ra schemal\u00e4ggning av tider enklare och effektivare f\u00f6r dig, din personal och dina kunder introducerar vi en ny Office 365-tj\u00e4nst som heter Microsoft Bookings.<\/p>\n<p><iframe loading=\"lazy\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/4q0TzF0Ut8I?feature=oembed\" frameborder=\"0\" allow=\"autoplay; encrypted-media\" allowfullscreen><\/iframe><\/p>\n<h3>Kunder kan schemal\u00e4gga dina tj\u00e4nster direkt online<\/h3>\n<p>Genom Bookings f\u00e5r ditt f\u00f6retag en unik webbsida som dina kunder kan anv\u00e4nda f\u00f6r att schemal\u00e4gga tider, \u00e4ven n\u00e4r du inte kan prata i telefon eller svara p\u00e5 ett e-postmeddelande. Webbsidan \u00e4r enkel att anv\u00e4nda \u2013 kunden v\u00e4ljer f\u00f6rst tj\u00e4nsten som han\/hon vill ha och v\u00e4ljer, baserat p\u00e5 tillg\u00e4nglighet, en dag och tid n\u00e4r du eller n\u00e5gon av dina anst\u00e4llda \u00e4r tillg\u00e4nglig, anger sina kontaktuppgifter och bokar tiden.<\/p>\n<p>Webbsidan ser bra ut p\u00e5 b\u00e5de st\u00f6rre sk\u00e4rmar och mobila enheter. Du kan enkelt l\u00e4nka till din schemal\u00e4ggningssida i ett e-postmeddelande som du skickar till kunder eller p\u00e5 ditt f\u00f6retags webbplats eller Facebook-sida.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-227865 aligncenter\" src=\"http:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-Gif-1-1-11.png\" alt=\"\" width=\"779\" height=\"482\" srcset=\"https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-Gif-1-1-11.png 779w, https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-Gif-1-1-11-300x186.png 300w, https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-Gif-1-1-11-768x475.png 768w\" sizes=\"(max-width: 779px) 100vw, 779px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Kunder<\/em> <em>kan boka tider hos ditt f\u00f6retag p\u00e5 vilken enhet som helst.<\/em><\/p>\n<h3>Minska antalet missade tider med bekr\u00e4ftelser och p\u00e5minnelser<\/h3>\n<p>Om en kund inte dyker upp f\u00f6r en bokad tid kan det inneb\u00e4ra bortkastad tid och f\u00f6rlorade pengar f\u00f6r dig. F\u00f6r att minska antalet bokade tider som missas skickas en e-postbekr\u00e4ftelse till din kund via Bookings en kort stund efter att han\/hon har bokat tiden. Via e-postmeddelandet kan kunden snabbt l\u00e4gga till tiden i sin kalender. Men vi vet allihop hur upptagen man kan vara. F\u00f6r att hj\u00e4lpa kunden att komma ih\u00e5g tiden kan du ange att ett e-postmeddelande ska skickas som p\u00e5minnelse i Bookings. E-postmeddelandet skickas s\u00e5 l\u00e5ngt i f\u00f6rv\u00e4g som du vill p\u00e5minna om den bokade tiden.<\/p>\n<h3>G\u00f6r det enkelt f\u00f6r kunden att planera om eller avboka bokade tider<\/h3>\n<p>Ibland beh\u00f6ver din kund planera om eller avboka en tid som han\/hon har bokat. Med Bookings \u00e4r det enkelt f\u00f6r honom\/henne att sj\u00e4lv g\u00f6ra en \u00e4ndring. Kunden klickar helt enkelt p\u00e5 l\u00e4nken i e-postbekr\u00e4ftelsen eller p\u00e5 den bokade tiden i sin kalender och tas d\u00e5 tillbaka till webbsidan f\u00f6r schemal\u00e4ggning d\u00e4r han\/hon kan v\u00e4lja en annan dag och tid eller avboka den bokade tiden. Vill du undvika avbokningar i sista minuten? Inga problem. Du kan kontrollera hur l\u00e5ng tid i f\u00f6rv\u00e4g som kr\u00e4vs f\u00f6r en avbokning, oavsett om det \u00e4r en timme eller en vecka.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-227862\" src=\"http:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-1-1-11.png\" alt=\"\" width=\"780\" height=\"450\" srcset=\"https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-1-1-11.png 800w, https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-1-1-11-300x173.png 300w, https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-1-1-11-768x444.png 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Din kund kan enkelt planera om eller avboka bokningen.<\/em><\/p>\n<h3>Hantera bokningar och kundinformation var som helst<\/h3>\n<p>Alla kundbokningar visas i en central bokningskalender och ger dig en helhetsbild av bokade tider fram\u00f6ver. Du kan boka om, avboka eller ge en befintlig bokning till en annan tillg\u00e4nglig kollega. Du kan \u00e4ven snabbt skapa en ny bokning om du pratar med en person och anv\u00e4nda den delade dagsvyn f\u00f6r att snabbt se vilka kolleger som \u00e4r tillg\u00e4ngliga vid en viss tidpunkt.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-227863\" src=\"http:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-2-1-11.png\" alt=\"\" width=\"780\" height=\"397\" srcset=\"https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-2-1-11.png 900w, https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-2-1-11-300x153.png 300w, https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-2-1-11-768x391.png 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p style=\"text-align: center;\"><em>Bookings ger en tydlig bild av personalens dagliga schema p\u00e5 webben och mobila enheter.<\/em><\/p>\n<p>Vi Bookings f\u00e5r du ocks\u00e5 en kundlista f\u00f6r att kunna h\u00e5lla kontakten med dina kunder. Varje g\u00e5ng en kund skapar en bokning via din schemal\u00e4ggningssida (eller du skapar en \u00e5t kunden i din bokningskalender) s\u00e5 skapar Bookings automatiskt en kontakt f\u00f6r kunden i din kundlista i Bookings.<\/p>\n<p>Du kan hantera alla de h\u00e4r funktionerna p\u00e5 webben och kommer enkelt \u00e5t dem fr\u00e5n navigeringsf\u00e4ltet i Office 365. Bookings kommer inom kort \u00e4ven finnas som en mobilapp som hj\u00e4lper dig hantera dina bokningar eller kontakta dina kunder med bara n\u00e5gra tryck n\u00e4r du \u00e4r n\u00e5gon annanstans \u00e4n p\u00e5 kontoret.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-227866\" src=\"http:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-tryptic-b-1-11.png\" alt=\"\" width=\"780\" height=\"407\" srcset=\"https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-tryptic-b-1-11.png 1000w, https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-tryptic-b-1-11-300x157.png 300w, https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-tryptic-b-1-11-768x401.png 768w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p style=\"text-align: center;\"><em>F\u00e5 information om bokade tider och kunder i Bookings-appen.<\/em><\/p>\n<h3>L\u00e4gg automatiskt till bokningar i personalens kalendrar<\/h3>\n<p>Det \u00e4r inte bara dina kunder som kan gl\u00f6mma m\u00f6ten \u2013 via Bookings l\u00e4ggs nya eller uppdaterade kundtider automatiskt till i din kalender eller i personalens kalendrar. Bookings fungerar bra med din <a href=\"https:\/\/products.office.com\/sv-se\/outlook\/email-and-calendar-software-microsoft-outlook\">Outlook<\/a>-kalender i <a href=\"https:\/\/products.office.com\/sv-se\/home\">Office 365<\/a>. Det \u00e4r inga problem om du eller din personal anv\u00e4nder en kalender via Outlook.com eller Google \u2013 tj\u00e4nsten integreras \u00e4ven med de kalendrarna.<\/p>\n<h3>Du arbetar f\u00f6r att ditt f\u00f6retag ska v\u00e4xa \u2013 vi vill v\u00e4xa tillsammans med dig<\/h3>\n<p>Du arbetar h\u00e5rt f\u00f6r att f\u00e5 ditt f\u00f6retag att v\u00e4xa, och n\u00e4r det v\u00e4xer s\u00e5 f\u00f6ljer Bookings med p\u00e5 resan. Du kan skapa olika bokningssidor och enkelt l\u00e4gga till nya kolleger n\u00e4r du f\u00e5r fler anst\u00e4llda. Ingen extra kostnad tillkommer om du vill skapa flera bokningssidor, och andra anst\u00e4llda beh\u00f6ver inte ha Office 365-prenumerationer.<\/p>\n<h3>S\u00e5 h\u00e4r skaffar du Bookings<\/h3>\n<p>Bookings lanseras i First Release-programmet f\u00f6r kunder som prenumererar p\u00e5 Office 365 Business Premium och distribueras sedan till alla Business Premium-kunder \u00f6ver hela v\u00e4rlden. N\u00e4r tj\u00e4nsten har lanserats kan alla med en Office 365 Business Premium-prenumeration f\u00e5 tillg\u00e5ng till Bookings via startprogrammet i webbgr\u00e4nssnittet f\u00f6r Office 365. Bookings kr\u00e4ver inte att ditt f\u00f6retags e-post g\u00e5r via Office 365 och d\u00e4rf\u00f6r kan du forts\u00e4tta anv\u00e4nda ditt f\u00f6retags nuvarande e-posttj\u00e4nst utan att g\u00f6ra n\u00e5gra \u00e4ndringar.<\/p>\n<p>Kom ig\u00e5ng genom att logga in i Office 365, \u00f6ppna Bookings fr\u00e5n startprogrammet och klicka sedan p\u00e5 knappen f\u00f6r att <strong>h\u00e4mta det nu<\/strong>. Du beh\u00f6ver l\u00e4mna lite information om ditt f\u00f6retag och tj\u00e4nsterna du vill att dina kunder ska boka. Sedan klickar du bara p\u00e5 knappen <strong>Spara och publicera<\/strong> p\u00e5 fliken f\u00f6r bokningssidan f\u00f6r att publicera din webbsida f\u00f6r schemal\u00e4ggning. Nu kan dina kunder b\u00f6rja boka tider hos ditt f\u00f6retag. S\u00e5 enkelt \u00e4r det!<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-227864\" src=\"http:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-6-1-11.png\" alt=\"\" width=\"550\" height=\"193\" srcset=\"https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-6-1-11.png 600w, https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/wp-content\/uploads\/sites\/58\/2016\/07\/Bookings-6-1-11-300x106.png 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/p>\n<p>Vi hoppas att Bookings frig\u00f6r tid som hj\u00e4lper dig att f\u00e5 ditt f\u00f6retag att v\u00e4xa, minskar antalet bokade tider som missas och tillf\u00e4llen n\u00e4r kunden eller din personal inte dyker upp samt att du f\u00e5r en total \u00f6verblick \u00f6ver ditt f\u00f6retag, oavsett var du befinner dig. N\u00e4r du anv\u00e4nder Bookings uppskattar vi om du ber\u00e4ttar f\u00f6r oss vad du tycker genom att l\u00e4mna feedback p\u00e5 startsidan f\u00f6r Bookings.<\/p>\n<h3>Vanliga fr\u00e5gor och svar<\/h3>\n<p><strong>F. N\u00e4r kommer Bookings vara tillg\u00e4ngligt?<\/strong><\/p>\n<p><strong>S.<\/strong> Bookings lanseras f\u00f6r Office 365 Business Premium-prenumeranter i First Release-programmet och distribueras sedan till alla Business Premium-prenumeranter \u00f6ver hela v\u00e4rlden.<\/p>\n<p><strong>F. Vilka Office 365-prenumerationer ger \u00e5tkomst till Bookings? <\/strong><\/p>\n<p><strong>S.<\/strong> Bookings \u00e4r tillg\u00e4ngligt via en Office 365 Business Premium-prenumeration.<\/p>\n<p><strong>F. Jag \u00e4r f\u00f6retags\u00e4gare \u2013 beh\u00f6ver alla mina anst\u00e4llda vara Office 365-prenumeranter? <\/strong><\/p>\n<p><strong>S.<\/strong> Nej. Du beh\u00f6ver bara ett Office 365 Business Premium-konto f\u00f6r att konfigurera och hantera Bookings. Din personal kan anv\u00e4nda vilken e-posttj\u00e4nst som helst.<\/p>\n<p><strong>F. Hur hanterar jag de bokade tiderna n\u00e4r jag \u00e4r n\u00e5gon annanstans \u00e4n p\u00e5 kontoret?<\/strong><\/p>\n<p><strong>S.<\/strong> Microsoft Bookings finns snart i en app som g\u00f6r att utvalda anv\u00e4ndare med en Office 365-prenumeration kan hantera och se alla bokade tider och all kundinformation.<\/p>\n<p><strong>F. Ser mina kunder min personliga kalender eller f\u00f6retagets kalender?<\/strong><\/p>\n<p><strong>S.<\/strong> Nej. Dina kunder ser bara Bookings-kalendern som du publicerar online. Du anger vilka tj\u00e4nster, tider och anst\u00e4llda som visas i den kalendern.<\/p>\n<p><strong>F. Beh\u00f6ver mina kunder ha ett Microsoft-konto eller en Office 365-prenumeration f\u00f6r att kunna boka tid hos mig?<\/strong><\/p>\n<p><strong>S.<\/strong> Nej. Din Bookings-sida \u00e4r offentlig. Om dina kunder vill boka en tid beh\u00f6ver de bara ange namn och e-postadress s\u00e5 att det g\u00e5r att skicka en bekr\u00e4ftelse och p\u00e5minnelse via e-post fr\u00e5n Bookings.<\/p>\n<p><strong>F. Beh\u00f6ver mina kunder ladda ner en app f\u00f6r att boka en tid?<\/strong><\/p>\n<p><strong>S.<\/strong> Nej. Dina kunder anv\u00e4nder din webbaserade bokningssida via en webbl\u00e4sare p\u00e5 en mobil enhet, surfplatta eller b\u00e4rbar dator. Den kommande Bookings-appen f\u00f6r mobila enheter \u00e4r endast avsedd f\u00f6r f\u00f6retags\u00e4gare som vill hantera sin Bookings-kalender.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Som f\u00f6retags\u00e4gare vet du att mycket tid kan g\u00e5 \u00e5t f\u00f6r att schemal\u00e4gga tider med kunder. E-postmeddelanden skickas fram och tillbaka, b\u00e5de du och kunden ringer till varandra utan att komma fram och du beh\u00f6ver p\u00e5minna kunder om att de ska komma. Du l\u00e4gger mycket tid p\u00e5 det h\u00e4r och det hindrar dig fr\u00e5n din<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[146],"product":[151,148],"audience":[214],"tags":[],"coauthors":[],"class_list":["post-16","post","type-post","status-publish","format-standard","hentry","content-type-news","product-bookings","product-microsoft-365","audience-small-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Skaffa aff\u00e4rer dygnet runt med Microsoft Bookings - Microsoft 365 Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/sv-se\/microsoft-365\/blog\/2016\/07\/20\/bring-in-business-247-with-microsoft-bookings\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Skaffa aff\u00e4rer dygnet runt med Microsoft Bookings - Microsoft 365 Blog\" \/>\n<meta property=\"og:description\" content=\"Som f\u00f6retags\u00e4gare vet du att mycket tid kan g\u00e5 \u00e5t f\u00f6r att schemal\u00e4gga tider med kunder. 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