{"id":2196,"date":"2019-06-17T09:00:18","date_gmt":"2019-06-17T16:00:18","guid":{"rendered":"https:\/\/www.microsoft.com\/zh-hk\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/"},"modified":"2022-06-28T11:34:46","modified_gmt":"2022-06-28T18:34:46","slug":"hospitality-industry-leaders-employee-engagement-enhance-guest-experience","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","title":{"rendered":"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57"},"content":{"rendered":"<p>\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u672c\u9031\u9f4a\u805a\u660e\u5c3c\u8607\u9054\u5dde\u660e\u5c3c\u4e9e\u6ce2\u5229\u65af\uff0c\u53c3\u52a0\u5168\u7403\u6700\u5927\u7684\u65c5\u904a\u670d\u52d9\u696d\u6280\u8853\u5c55 HITEC\u3002\u5c0d\u65bc\u65c5\u904a\u696d\u4f86\u8aaa\uff0c\u9019\u662f\u500b\u4ee4\u4eba\u96c0\u8e8d\u7684\u6642\u523b\uff0c\u56e0\u70ba\u6280\u8853\u6539\u8b8a\u4e86\u516c\u53f8\u7af6\u722d\u3001\u71df\u904b\u3001\u63d0\u5347\u54e1\u5de5\u6548\u7387\u548c\u670d\u52d9\u4f86\u8cd3\u7684\u65b9\u5f0f\u3002<\/p>\n<p>\u7279\u5225\u8b93\u6211\u70ba\u4e4b\u632f\u596e\u7684\u662f Microsoft \u6709\u6a5f\u6703\u63d0\u5347<a href=\"https:\/\/products.office.com\/microsoft-teams\/staff-scheduling-software\" target=\"_blank\" rel=\"noopener noreferrer\">\u7b2c\u4e00\u7dda\u54e1\u5de5<\/a>\u7684\u5de5\u4f5c\u6548\u7387\uff0c\u4ed6\u5011\u4ee3\u8868\u98ef\u5e97\u548c\u65c5\u904a\u54c1\u724c\u8207\u5ba2\u6236\u4e92\u52d5\u3002\u9019\u4e9b\u662f\u5728\u6ac3\u53f0\u670d\u52d9\u7684\u54e1\u5de5\uff0c\u5f9e\u63d0\u4f9b\u5c08\u696d\u5efa\u8b70\u7684\u79ae\u8cd3\u4eba\u54e1\uff0c\u5230\u8fa6\u7406\u5165\u4f4f\u5230\u9000\u623f\u7684\u5e55\u5f8c\u5de5\u4f5c\u4eba\u54e1\u3002<\/p>\n<h3>\u6539\u8b8a\u7b2c\u4e00\u7dda\u54e1\u5de5\u7684\u9ad4\u9a57<\/h3>\n<p>\u900f\u904e\u70ba\u7b2c\u4e00\u7dda\u54e1\u5de5\u63d0\u4f9b\u73fe\u4ee3\u5316\u5de5\u5177\uff0c\u8b93\u4ed6\u5011\u80fd\u5920\u5b58\u53d6\u8cc7\u8a0a\u3001\u4fdd\u6301\u806f\u7e6b\u4e26\u8207\u540c\u4e8b\u5373\u6642\u6e9d\u901a\uff0c\u65c5\u904a\u670d\u52d9\u696d\u516c\u53f8\u53ef\u4ee5\u5efa\u7acb\u66f4\u52a0\u7dca\u5bc6\u7684\u7d44\u7e54\uff0c\u4e26\u7acb\u5373\u6eff\u8db3\u4f86\u8cd3\u7684\u9700\u6c42\u3002<\/p>\n<p>\u4ee5\u4e0b\u662f\u98ef\u5e97\u6574\u5408 Microsoft \u89e3\u6c7a\u65b9\u6848\u4ee5\u6539\u5584\u54e1\u5de5\u9ad4\u9a57\u7684\u5e7e\u7a2e\u65b9\u5f0f\uff1a<\/p>\n<ul>\n<li>\u900f\u904e <a href=\"https:\/\/products.office.com\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Teams<\/a> \u7684\u884c\u52d5\u512a\u5148\u529f\u80fd\uff0c\u7b2c\u4e00\u7dda\u54e1\u5de5\u53ef\u4ee5\u8f15\u9b06\u5730\u5728\u6574\u500b\u7d44\u7e54\u4e2d\u6e9d\u901a\u3001\u5171\u540c\u4f5c\u696d\u4e26\u5206\u4eab\u6700\u4f73\u505a\u6cd5\u3002\u6211\u5011\u5728\u4eca\u5e74\u5e74\u521d<a href=\"https:\/\/www.microsoft.com\/microsoft-365\/blog\/2019\/01\/09\/3-new-ways-microsoft-teams-empowers-firstline-workers-to-achieve-more\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba3\u5e03\u63a8\u51fa\u591a\u9805\u5168\u65b0\u529f\u80fd<\/a>\uff0c\u5305\u62ec\u7dca\u6025\u50b3\u8a0a\u3001\u4f4d\u7f6e\u5206\u4eab\u548c\u5f71\u50cf\u8a3b\u91cb\uff0c\u8b93\u98ef\u5e97\u80fd\u5920\u9748\u6d3b\u884c\u52d5\uff0c\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57\u3002<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-229276 size-full\" src=\"http:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Hospitality-industry-1b-150x150.jpg\" alt=\"\u986f\u793a Microsoft Teams \u6b63\u5728\u904b\u4f5c\u7684\u4e09\u652f\u624b\u6a5f\u4e26\u6392\u5f71\u50cf\u3002\u4e00\u652f\u624b\u6a5f\u986f\u793a\u5730\u5716\uff0c\u53e6\u4e00\u652f\u986f\u793a\u7dca\u6025\u901a\u77e5\uff0c\u9084\u6709\u4e00\u652f\u986f\u793a\u8ff7\u4f60\u51b0\u7bb1\u548c\u74f6\u7f50\u7684\u5716\u7247\u3002\" width=\"1280\" height=\"795\" \/><\/p>\n<ul>\n<li>\u7d44\u7e54\u53ef\u4ee5\u900f\u904e <a href=\"https:\/\/powerapps.microsoft.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">PowerApps<\/a> \u548c<a href=\"https:\/\/products.office.com\/microsoft-teams\/staff-scheduling-software\" target=\"_blank\" rel=\"noopener noreferrer\">\u73ed\u6b21<\/a>\u5c07\u65e5\u5e38\u6d3b\u52d5\u6578\u4f4d\u5316\uff0c\u4e0d\u8ad6\u662f\u91cd\u8907\u6027\u5de5\u4f5c\uff0c\u9084\u662f\u7ba1\u7406\u66f4\u500b\u4eba\u5316\u548c\u7279\u5b9a\u89d2\u8272\u7684\u5de5\u4f5c\u3002\u8209\u4f8b\u4f86\u8aaa\uff0c\u623f\u52d9\u54e1\u7528\u5b83\u4f86\u8ffd\u8e64\u623f\u52d9\u5de5\u4f5c\uff0c\u5354\u52a9\u964d\u4f4e\u6210\u672c\uff0c\u7bc0\u7701\u6642\u9593\u5c08\u6ce8\u65bc\u8b93\u4f86\u8cd3\u611f\u5230\u6eff\u610f\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-229277\" src=\"http:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Hospitality-industry-leaders-2-150x150.png\" alt=\"\u986f\u793a PowerApps \u548c\u73ed\u6b21\u7684\u4e09\u652f\u624b\u6a5f\u5f71\u50cf\u3002\u5169\u652f\u624b\u6a5f\u986f\u793a\u5206\u6790\u5831\u544a\uff0c\u7b2c\u4e09\u652f\u986f\u793a\u73ed\u6b21\u4e2d\u7684\u6392\u7a0b\u3002\" \/><\/p>\n<ul>\n<li>\u900f\u904e <a href=\"https:\/\/products.office.com\/microsoft-stream\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Stream<\/a>\uff0c\u98ef\u5e97\u53ef\u4ee5\u63d0\u4f9b\u52d5\u614b\u3001\u4ee5\u89d2\u8272\u70ba\u57fa\u790e\u7684\u5167\u5bb9\uff0c\u63d0\u9ad8\u8a13\u7df4\u8a08\u5283\u7684\u53c3\u8207\u5ea6\u548c\u4fdd\u7559\u7387\uff0c\u4e26\u652f\u63f4\u5c0d\u7b49\u8cc7\u8a0a\u5206\u4eab\u3002<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-229278\" src=\"http:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Hospitality-industry-leaders-3-150x150.jpg\" alt=\"Microsoft Teams \u4e2d\u986f\u793a\u5f71\u7247\u4e4b\u819d\u4e0a\u578b\u96fb\u8166\u7684\u5f71\u50cf\u3002\" \/><\/p>\n<h3>\u5354\u52a9\u5ba2\u6236\u9081\u5411\u6210\u529f<\/h3>\n<p>Marriott International \u548c Red Lions Hotel Corporation (RLH) \u7b49\u696d\u754c\u9818\u5148\u7684\u98ef\u5e97\u54c1\u724c\u662f\u4f7f\u7528\u6578\u4f4d\u901a\u8a0a\u548c\u5171\u540c\u4f5c\u696d\u63d0\u5347\u7b2c\u4e00\u7dda\u54e1\u5de5\u5de5\u4f5c\u6548\u7387\u7684\u5148\u9a45\u3002\u5982\u6b64\u4e00\u4f86\uff0c\u4ed6\u5011\u5efa\u7acb\u4e86\u54e1\u5de5\u53c3\u8207\u5ea6\u7684\u6587\u5316\uff0c\u4ee5\u65b0\u7684\u65b9\u5f0f\u6eff\u8db3\u4f86\u8cd3\u7684\u9700\u6c42\u3002<\/p>\n<p>Marriott \u6700\u8fd1\u9078\u64c7\u4e86 <a href=\"https:\/\/www.microsoft.com\/microsoft-365\/enterprise\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft 365<\/a> \u4f86\u63d0\u5347\u5de5\u4f5c\u6548\u7387\u3001\u5171\u540c\u4f5c\u696d\u548c\u5de5\u4f5c\u6d41\u7a0b\u3002\u92b7\u552e\u5c08\u5bb6 Peter McDermott \u8aaa\uff1a\u300c\u5728\u4f86\u8cd3\u81f3\u4e0a\u7684\u4e16\u754c\u88e1\uff0c\u8207\u60a8\u7684\u5718\u968a\u5efa\u7acb\u806f\u7e6b\u6bd4\u4ee5\u5f80\u90fd\u66f4\u52a0\u91cd\u8981\u3002\u6709\u4e86 Teams\uff0c\u7121\u8ad6\u540c\u4e8b\u5728\u5927\u5ef3\u9084\u662f\u5728\u5168\u570b\u5404\u5730\uff0c\u6211\u5011\u96a8\u6642\u53ef\u4ee5\u4fdd\u6301\u806f\u7e6b\u4ee5\u9054\u5230\u5ba2\u6236\u7684\u671f\u671b\u3002\u300d<\/p>\n<p>RLH \u4e5f\u4f7f\u7528 Microsoft 365 \u4f86\u5354\u52a9\u52a0\u901f\u5275\u65b0\u4e26\u652f\u63f4\u5728\u516c\u53f8\u5167\u4f7f\u7528\u65b0\u529f\u80fd\u3002\u516c\u53f8\u5df2\u5c07 Teams \u63a8\u5ee3\u7d66\u5168\u9ad4\u54e1\u5de5\uff0c\u8b93\u54e1\u5de5\u66f4\u5bb9\u6613\u8207\u5176\u4ed6\u90e8\u9580\u7684\u540c\u4e8b\u806f\u7e6b\u4e26\u7c21\u5316\u6d41\u7a0b\u3002<\/p>\n<p>\u300c\u6301\u7e8c\u6e9d\u901a\u662f Teams \u89e3\u6c7a\u65b9\u6848\u7684\u7368\u7279\u4e4b\u8655\u3002\u5373\u6642\u901a\u8a0a\u53ef\u80fd\u904e\u65bc\u9b06\u6563\uff0c\u800c\u96fb\u5b50\u90f5\u4ef6\u5247\u8f03\u70ba\u6b63\u5f0f\uff0cTeams \u5247\u662f\u4ecb\u65bc\u5169\u8005\u4e4b\u9593\u3002\u5b83\u6bd4\u8f03\u50cf\u662f\u4ea4\u8ac7\uff0c\u6548\u7387\u66f4\u9ad8\u3002\u6211\u5011\u7684\u54e1\u5de5\u4e0d\u7528\u5728\u6e9d\u901a\u904e\u7a0b\u4e2d\u591a\u505a\u89e3\u91cb\uff0c\u56e0\u70ba\u4ed6\u5011\u4e0d\u6703\u6709\u6240\u907a\u6f0f\u3002\u300dRLH Corporation \u8cc7\u8a0a\u9577 John Edwards \u8868\u793a\u3002<\/p>\n<h3>\u6b61\u8fce\u8207\u6211\u5011\u4e00\u540c\u53c3\u52a0 HITEC \u6703\u8b70<\/h3>\n<p>Microsoft \u5c0f\u7d44\u7684\u6210\u54e1\u672c\u9031\u5c07\u6703\u51fa\u5e2d\u65c5\u904a\u670d\u52d9\u696d\u5e74\u5ea6\u6280\u8853\u6703\u8b70 <a href=\"https:\/\/www.hftp.org\/hitec\/minneapolis\/\" target=\"_blank\" rel=\"noopener noreferrer\">HITEC<\/a>\u3002\u6b61\u8fce\u849e\u81e8 Microsoft \u6524\u4f4d (#1634)\uff0c\u4e86\u89e3 Microsoft \u5982\u4f55\u5be6\u73fe\u667a\u6167\u65c5\u904a\u670d\u52d9\u696d\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u672c\u9031\u9f4a\u805a\u660e\u5c3c\u8607\u9054\u5dde\u660e\u5c3c\u4e9e\u6ce2\u5229\u65af\uff0c\u53c3\u52a0\u5168\u7403\u6700\u5927\u7684\u65c5\u904a\u670d\u52d9\u696d\u6280\u8853\u5c55 HITEC\u3002\u5c0d\u65bc\u65c5\u904a\u696d\u4f86\u8aaa\uff0c\u9019\u662f<\/p>\n","protected":false},"author":0,"featured_media":2200,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","footnotes":""},"content-type":[147,149],"product":[151,170,175,183,185],"audience":[196,205],"tags":[251],"coauthors":[],"class_list":["post-2196","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-type-customer-stories","content-type-news","product-microsoft-365","product-mobile-apps","product-power-apps","product-stream","product-teams","audience-enterprise","audience-frontline","tag-shifts"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57<\/title>\n<meta name=\"description\" content=\"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\" \/>\n<meta property=\"og:locale\" content=\"zh_HK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57\" \/>\n<meta property=\"og:description\" content=\"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft 365 Blog\" \/>\n<meta property=\"article:published_time\" content=\"2019-06-17T16:00:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-28T18:34:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-full-size.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57\",\"datePublished\":\"2019-06-17T16:00:18+00:00\",\"dateModified\":\"2022-06-28T18:34:46+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\"},\"wordCount\":34,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg\",\"keywords\":[\"Shifts\"],\"inLanguage\":\"zh-HK\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\",\"url\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\",\"name\":\"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57\",\"isPartOf\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg\",\"datePublished\":\"2019-06-17T16:00:18+00:00\",\"dateModified\":\"2022-06-28T18:34:46+00:00\",\"description\":\"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#breadcrumb\"},\"inLanguage\":\"zh-HK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-HK\",\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage\",\"url\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg\",\"contentUrl\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg\",\"width\":440,\"height\":268,\"caption\":\"Image of a hotel worker checking supplies in a supply room.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#website\",\"url\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/\",\"name\":\"Microsoft 365 Blog\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"zh-HK\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#organization\",\"name\":\"Microsoft 365 Blog\",\"url\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-HK\",\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2022\/06\/ms-logo-amp.webp\",\"contentUrl\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2022\/06\/ms-logo-amp.webp\",\"width\":279,\"height\":60,\"caption\":\"Microsoft 365 Blog\"},\"image\":{\"@id\":\"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57","description":"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","og_locale":"zh_HK","og_type":"article","og_title":"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57","og_description":"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.","og_url":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","og_site_name":"Microsoft 365 Blog","article_published_time":"2019-06-17T16:00:18+00:00","article_modified_time":"2022-06-28T18:34:46+00:00","og_image":[{"width":512,"height":512,"url":"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-full-size.jpg","type":"image\/png"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#article","isPartOf":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/"},"author":{"name":"","@id":""},"headline":"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57","datePublished":"2019-06-17T16:00:18+00:00","dateModified":"2022-06-28T18:34:46+00:00","mainEntityOfPage":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/"},"wordCount":34,"commentCount":0,"publisher":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#organization"},"image":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg","keywords":["Shifts"],"inLanguage":"zh-HK","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","url":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/","name":"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57","isPartOf":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage"},"image":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage"},"thumbnailUrl":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg","datePublished":"2019-06-17T16:00:18+00:00","dateModified":"2022-06-28T18:34:46+00:00","description":"It\u2019s an exciting time for the hospitality and tourism industries as technology transforms the way companies empower their employees and serve their guests. Learn how Microsoft is enabling intelligent hospitality.","breadcrumb":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#breadcrumb"},"inLanguage":"zh-HK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/"]}]},{"@type":"ImageObject","inLanguage":"zh-HK","@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#primaryimage","url":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg","contentUrl":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2019\/06\/Why-Hospitality-Industry-Leaders-Are-Focusing-on-Employee-Engagement-card.jpg","width":440,"height":268,"caption":"Image of a hotel worker checking supplies in a supply room."},{"@type":"BreadcrumbList","@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/2019\/06\/17\/hospitality-industry-leaders-employee-engagement-enhance-guest-experience\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/"},{"@type":"ListItem","position":2,"name":"\u70ba\u4ec0\u9ebc\u65c5\u904a\u670d\u52d9\u696d\u4e3b\u7ba1\u91cd\u8996\u54e1\u5de5\u53c3\u8207\u5ea6\uff0c\u4ee5\u8b93\u4f86\u8cd3\u4eab\u6709\u66f4\u512a\u8cea\u7684\u9ad4\u9a57"}]},{"@type":"WebSite","@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#website","url":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/","name":"Microsoft 365 Blog","description":"","publisher":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"zh-HK"},{"@type":"Organization","@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#organization","name":"Microsoft 365 Blog","url":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/","logo":{"@type":"ImageObject","inLanguage":"zh-HK","@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2022\/06\/ms-logo-amp.webp","contentUrl":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-content\/uploads\/sites\/64\/2022\/06\/ms-logo-amp.webp","width":279,"height":60,"caption":"Microsoft 365 Blog"},"image":{"@id":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts\/2196"}],"collection":[{"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/comments?post=2196"}],"version-history":[{"count":0,"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/posts\/2196\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/media\/2200"}],"wp:attachment":[{"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/media?parent=2196"}],"wp:term":[{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/content-type?post=2196"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/product?post=2196"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/audience?post=2196"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/tags?post=2196"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.microsoft.com\/zh-hk\/microsoft-365\/blog\/wp-json\/wp\/v2\/coauthors?post=2196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}