{"id":2627,"date":"2020-03-05T12:30:31","date_gmt":"2020-03-05T20:30:31","guid":{"rendered":"https:\/\/www.microsoft.com\/zh-tw\/2020\/03\/05\/our-commitment-to-customers-during-covid-19\/"},"modified":"2022-06-28T11:35:51","modified_gmt":"2022-06-28T18:35:51","slug":"our-commitment-to-customers-during-covid-19","status":"publish","type":"post","link":"https:\/\/www.microsoft.com\/zh-tw\/microsoft-365\/blog\/2020\/03\/05\/our-commitment-to-customers-during-covid-19\/","title":{"rendered":"\u6211\u5011\u5728 COVID-19 \u671f\u9593\u5c0d\u5ba2\u6236\u7684\u627f\u8afe"},"content":{"rendered":"<p>\u96a8\u8457 COVID-19 \u6301\u7e8c\u5f71\u97ff\u5168\u7403\u4eba\u5011\u548c\u570b\u5bb6\/\u5730\u5340\uff0c\u5404\u5730\u7684\u5718\u968a\u6b63\u5728\u79fb\u8f49\u81f3\u9060\u7aef\u5de5\u4f5c\u3002\u00a0\u672c\u9031\u521d\uff0c\u6211\u5f35\u8cbc\u4e86\u4e00\u5c01\u4f86\u81ea\u4e0a\u6d77\u540c\u4e8b Lily Zheng \u7684<a href=\"https:\/\/www.microsoft.com\/zh-tw\/2020\/03\/02\/working-remotely-during-challenging-times\/\">\u4fe1\u4ef6<\/a>\uff0c\u8a73\u7d30\u8aaa\u660e\u5979\u7684\u5718\u968a\u5728\u75ab\u60c5\u7206\u767c\u671f\u9593\u5982\u4f55\u4f7f\u7528 Microsoft Teams \u5728\u5bb6\u5de5\u4f5c\u7684\u7d93\u9a57\u3002Lily \u7684\u5718\u968a\u53ea\u662f\u5176\u4e2d\u4e4b\u4e00\u3002\u5728\u666e\u5409\u7279\u6d77\u7063\u7684 Microsoft\uff0c\u6211\u5011\u9f13\u52f5\u5718\u968a\u76e1\u53ef\u80fd\u5728\u5bb6\u5de5\u4f5c\uff0c\u9019\u500b\u5730\u5340\u7684\u8a31\u591a\u7d44\u7e54\u4e5f\u662f\u5982\u6b64\u3002\u6211\u5011\u9810\u8a08\u9019\u7a2e\u8da8\u52e2\u5c07\u5728\u5168\u7403\u6301\u7e8c\u4e0b\u53bb\u3002\u5728 Microsoft\uff0c\u6211\u5011\u7684\u9996\u8981\u512a\u5148\u9806\u5e8f\u662f\u54e1\u5de5\u3001\u5ba2\u6236\u3001\u5408\u4f5c\u5925\u4f34\u548c\u793e\u7fa4\u7684\u5065\u5eb7\u548c\u5b89\u5168\u3002\u900f\u904e\u76e1\u53ef\u80fd\u8b93\u66f4\u591a\u4eba\u4f7f\u7528 Teams\uff0c\u6211\u5011\u7684\u76ee\u6a19\u662f\u5718\u968a\u5728\u9060\u8ddd\u5de5\u4f5c\u7684\u540c\u6642\uff0c\u9084\u80fd\u4fdd\u6301\u5f7c\u6b64\u806f\u7e6b\uff0c\u4ee5\u6b64\u4fdd\u8b77\u5927\u773e\u7684\u5065\u5eb7\u548c\u5b89\u5168\u3002<\/p>\n<p>\u7576\u6211\u5011\u8b80\u5b8c\u5404\u4f4d\u91dd\u5c0d Lily \u4fe1\u4ef6\u7684\u56de\u61c9\u5f8c\uff0c\u5f88\u660e\u986f\u5927\u5bb6\u5fc3\u4e2d\u6709\u5169\u5927\u7591\u554f\u3002\u7b2c\u4e00\uff0c\u4eba\u5011\u5982\u4f55\u5b58\u53d6 Lily \u63d0\u5230\u7684\u514d\u8cbb Teams 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\u7684\u6388\u6b0a\uff0c\u60a8\u5c31\u64c1\u6709\u6b64\u7522\u54c1\u3002\u4e0d\u904e\u6211\u5011\u60f3\u78ba\u4fdd\u6bcf\u500b\u4eba\u5728\u9019\u6bb5\u6642\u671f\u90fd\u80fd\u5b58\u53d6\u6b64\u7522\u54c1\u3002\u9019\u88e1\u6709\u4e00\u4e9b\u80fd\u7acb\u5373\u53d6\u5f97 Teams \u7684\u7c21\u55ae\u65b9\u6cd5\u3002<\/p>\n<p><strong>\u500b\u4eba<\/strong><\/p>\n<p>\u5982\u679c\u60a8\u60f3\u958b\u59cb\u4f7f\u7528 Teams\uff0c\u6211\u5011\u53ef\u4ee5\u8b93\u60a8\u7acb\u5373\u5feb\u901f\u4e0a\u624b\u3002<\/p>\n<ul>\n<li>\u5982\u679c\u60a8\u6709\u516c\u53f8\u6216\u5b78\u6821\u7684\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\uff0c\u8acb<a href=\"https:\/\/go.microsoft.com\/fwlink\/p\/?linkid=873020&amp;lm=deeplink&amp;lmsrc=homePageWeb&amp;cmpid=WebSignIn\" target=\"_blank\" rel=\"noopener noreferrer\">\u4f7f\u7528\u9019\u500b\u9023\u7d50<\/a>\u4f86\u767b\u5165\u3002\u6211\u5011\u53ef\u8b93\u60a8\u7acb\u5373\u4f7f\u7528 Teams\u3002<\/li>\n<li>\u5982\u679c\u60a8\u4f7f\u7528\u7684\u662f Gmail \u6216 Outlook \u9019\u985e\u96fb\u5b50\u90f5\u4ef6\u5730\u5740\uff0c\u60a8\u53ef\u4ee5<a href=\"https:\/\/products.office.com\/microsoft-teams\/free\" target=\"_blank\" rel=\"noopener noreferrer\">\u900f\u904e\u4e0b\u5217\u9019\u500b\u9023\u7d50<\/a>\u4f86\u8a3b\u518a Teams \u514d\u8cbb\u589e\u503c\u7248\u3002<\/li>\n<\/ul>\n<p><strong>IT \u5c08\u696d\u4eba\u54e1<\/strong><\/p>\n<p>\u4e0a\u65b9\u7684\u81ea\u52a9\u670d\u52d9\u9023\u7d50\u975e\u5e38\u9069\u7528\u65bc\u500b\u4eba\uff0c\u4e0d\u904e\u5982\u679c\u60a8\u662f\u60f3\u8981\u96c6\u4e2d\u63a8\u51fa Teams \u7684 IT \u5c08\u696d\u4eba\u54e1\uff0c\u9019\u88e1\u662f\u60a8\u8981\u57f7\u884c\u7684\u52d5\u4f5c\u3002<\/p>\n<ul>\n<li>\u5982\u679c\u8cb4\u516c\u53f8\u76ee\u524d\u6c92\u6709 Teams \u6388\u6b0a\uff0c\u6211\u5011\u5c07\u70ba\u60a8\u63d0\u4f9b\u70ba\u671f\u516d\u500b\u6708\u7684\u514d\u8cbb Office 365 E1 \u512a\u60e0\u3002\u8acb\u8207\u60a8\u7684 Microsoft \u5408\u4f5c\u5925\u4f34\u6216\u92b7\u552e\u4ee3\u8868\u9023\u7d61\uff0c\u7acb\u5373\u958b\u59cb\u9032\u884c (\u6ce8\u610f\uff1a\u76f8\u540c\u7684\u512a\u60e0\u9069\u7528\u65bc\u653f\u5e9c\u96f2\u7aef\uff0c\u4f46\u4e0d\u9069\u7528\u65bc GCC High \u548c\u570b\u9632\u90e8)\u3002<\/li>\n<li>\u5982\u679c\u60a8\u5f9e\u4e8b\u6559\u80b2\u5de5\u4f5c\uff0c\u800c\u4e14\u60f3\u8981\u5728 Teams \u4e0a\u8a2d\u5b9a\u8001\u5e2b\u3001\u5b78\u751f\u548c\u7cfb\u7d71\u7ba1\u7406\u54e1\uff0c\u8acb\u4f7f\u7528 Office 365 A1\u3002\u9019\u500b Office 365 \u514d\u8cbb\u7248\u53ef\u4f9b\u6240\u6709\u6559\u80b2\u6a5f\u69cb\u4f7f\u7528\u3002\u00a0<a href=\"https:\/\/www.microsoft.com\/microsoft-365\/academic\/compare-office-365-education-plans?activetab=tab%3aprimaryr1\" target=\"_blank\" rel=\"noopener noreferrer\">\u900f\u904e\u4e0b\u5217\u9019\u500b\u9023\u7d50<\/a>\u4f86\u8a3b\u518a\u3002<\/li>\n<\/ul>\n<h3>\u7dad\u6301 Teams \u7684\u6b63\u5e38\u904b\u4f5c<\/h3>\n<p>\u60a8\u548c\u5718\u968a\u9700\u8981\u6211\u5011\u7684\u5de5\u5177\u4f86\u4fdd\u6301\u806f\u7e6b\u4e26\u5b8c\u6210\u5de5\u4f5c\u3002\u6211\u5011\u8a8d\u771f\u5c0d\u5f85\u8a72\u8cac\u4efb\uff0c\u4e26\u5236\u5b9a\u8a08\u756b\u4f86\u78ba\u4fdd\u670d\u52d9\u5728\u6b64\u985e\u5177\u5f71\u97ff\u529b\u7684\u4e8b\u4ef6\u671f\u9593\u80fd\u5920\u6b63\u5e38\u904b\u4f5c\u3002\u6211\u5011\u7684\u5546\u52d9\u9023\u7e8c\u6027\u8a08\u5283\u9810\u8a08\u5c07\u5c0d\u9019\u500b\u670d\u52d9\u7684\u6838\u5fc3\u5c64\u9762\u7522\u751f\u4e09\u7a2e\u985e\u578b\u7684\u5f71\u97ff\uff1a<\/p>\n<ul>\n<li><strong>\u7cfb\u7d71<\/strong>\uff1a\u00a0\u7576\u4f7f\u7528\u91cf\u7a81\u7136\u589e\u52a0\u6642\uff0c\u5c31\u50cf\u6211\u5011\u6700\u8fd1\u5728\u4e2d\u570b\u770b\u5230\u7684\u90a3\u6a23\u3002<\/li>\n<li><strong>\u5730\u9ede<\/strong>\uff1a\u00a0\u7576\u767c\u751f\u7279\u5b9a\u5730\u9ede\u7684\u610f\u5916\u4e8b\u4ef6\u6642\uff0c\u4f8b\u5982\u5730\u9707\u6216\u5287\u70c8\u98a8\u66b4\u3002<\/li>\n<li><strong>\u4eba\u54e1<\/strong>\uff1a\u00a0\u7576\u767c\u751f\u53ef\u80fd\u5f71\u97ff\u7cfb\u7d71\u7dad\u8b77\u5718\u968a\u7684\u4e8b\u4ef6\u6642\uff0c\u4f8b\u5982\u666e\u5409\u7279\u7063\u5730\u5340\u7684 COVID-19 \u75ab\u60c5\u7206\u767c\u3002<\/li>\n<\/ul>\n<p>\u6211\u5011\u6700\u8fd1\u5728\u4e2d\u570b\u7684\u4f7f\u7528\u91cf\u9ad8\u5cf0\u671f\u9593\uff0c\u6e2c\u8a66\u4e86\u670d\u52d9\u7684\u9023\u7e8c\u6027\u3002\u81ea 1 \u6708 31 \u65e5\u4ee5\u4f86\uff0c\u6211\u5011\u770b\u5230 Teams \u6703\u8b70\u3001\u901a\u8a71\u548c\u6703\u8b70\u7684\u6578\u91cf\u589e\u52a0\u4e86 500%\uff0c\u800c\u884c\u52d5\u88dd\u7f6e\u4e0a\u7684 Teams \u4f7f\u7528\u91cf\u589e\u52a0\u4e86 200%\u3002\u5118\u7ba1\u4f7f\u7528\u91cf\u6709\u6240\u589e\u52a0\uff0c\u4f46\u5728\u6574\u500b\u75ab\u60c5\u7206\u767c\u671f\u9593\uff0c\u670d\u52d9\u537b\u5f9e\u672a\u4e2d\u65b7\u904e\u3002\u6211\u5011\u63d0\u4f9b\u9ad8\u53ef\u7528\u6027\u548c\u5f48\u6027\u670d\u52d9\u7684\u65b9\u6cd5\uff0c\u96c6\u4e2d\u5728\u4e0b\u5217\u9805\u76ee\u3002<\/p>\n<p><strong>\u4e3b\u52d5\/\u4e3b\u52d5\u8a2d\u8a08<\/strong>\uff1a\u5728 Microsoft 365\uff0c\u6211\u5011\u6b63\u52aa\u529b\u8b93\u6240\u6709\u670d\u52d9\u7684\u67b6\u69cb\u548c\u904b\u4f5c\u90fd\u63a1\u7528\u53ef\u63d0\u9ad8\u5f48\u6027\u7684\u4e3b\u52d5\/\u4e3b\u52d5\u8a2d\u8a08\u3002\u9019\u8868\u793a\u96a8\u6642\u90fd\u6703\u6709\u57f7\u884c\u4e2d\u7684\u591a\u500b\u670d\u52d9\u57f7\u884c\u500b\u9ad4\uff0c\u53ef\u56de\u61c9\u4f7f\u7528\u8005\u8981\u6c42\uff0c\u800c\u4e14\u9019\u4e9b\u57f7\u884c\u500b\u9ad4\u662f\u88dd\u8f09\u65bc\u5206\u6563\u5728\u5404\u500b\u5730\u7406\u4f4d\u7f6e\u7684\u8cc7\u6599\u4e2d\u5fc3\u3002\u6240\u6709\u4f7f\u7528\u8005\u6d41\u91cf\u90fd\u8981\u900f\u904e Microsoft Front Door \u670d\u52d9\uff0c\u800c\u4e14\u6703\u81ea\u52d5\u8def\u7531\u81f3\u627e\u5230\u7684\u6700\u4f73\u670d\u52d9\u57f7\u884c\u500b\u9ad4\u548c\u5468\u570d\u4efb\u4f55\u670d\u52d9\u7684\u6545\u969c\u60c5\u6cc1\uff0c\u4ee5\u907f\u514d\u6216\u6e1b\u5c11\u5c0d\u5ba2\u6236\u9020\u6210\u5f71\u97ff\u3002<\/p>\n<p><strong>\u6e1b\u5c11\u4e8b\u4ef6\u7bc4\u570d<\/strong>\uff1a\u6211\u5011\u9996\u5148\u5c0b\u6c42\u907f\u514d\u4e8b\u4ef6\u767c\u751f\uff0c\u4f46\u7576\u5b83\u5011\u767c\u751f\u6642\uff0c\u6211\u5011\u6703\u81f4\u529b\u65bc\u5c07\u6bcf\u500b\u670d\u52d9\u7684\u591a\u500b\u57f7\u884c\u500b\u9ad4\u5f7c\u6b64\u5206\u9694\u4f86\u9650\u5236\u6240\u6709\u4e8b\u4ef6\u7684\u7bc4\u570d\u3002\u6b64\u5916\uff0c\u6211\u5011\u6703\u900f\u904e\u81ea\u52d5\u5316\u4f86\u4e0d\u65b7\u63a8\u52d5\u76e3\u63a7\u529f\u80fd\u7684\u6539\u9032\uff0c\u4ee5\u4fbf\u5be6\u73fe\u66f4\u5feb\u901f\u7684\u4e8b\u4ef6\u5075\u6e2c\u548c\u56de\u61c9\u3002<\/p>\n<p><strong>\u932f\u8aa4\u9694\u96e2<\/strong>\uff1a\u6b63\u5982\u670d\u52d9\u662f\u4ee5\u4e3b\u52d5\/\u4e3b\u52d5\u7684\u65b9\u5f0f\u4f86\u8a2d\u8a08\u548c\u64cd\u4f5c\uff0c\u800c\u4e14\u662f\u76f8\u4e92\u5206\u9694\u7684\uff0c\u4ee5\u9632\u6b62\u67d0\u500b\u670d\u52d9\u5931\u6557\u800c\u5f71\u97ff\u5230\u53e6\u4e00\u500b\u670d\u52d9\uff0c\u670d\u52d9\u7684\u7a0b\u5f0f\u78bc\u57fa\u5e95\u662f\u4f7f\u7528\u985e\u4f3c\u7684\u5206\u9694\u539f\u5247 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noreferrer\">\u5728\u672c\u6587\u4ef6<\/a>\u4e2d\u6df1\u5165\u95b1\u8b80\u6211\u5011\u7684\u61c9\u5c0d\u4e4b\u7b56\uff0c\u4ee5\u53ca\u6211\u5011\u7684\u670d\u52d9\u9023\u7e8c\u6027\u8a08\u5283\u7684\u6240\u6709\u8a73\u7d30\u8cc7\u6599\u3002<\/p>\n<p>\u00a0<\/p>\n<p>\u9069\u61c9\u9060\u7aef\u5de5\u4f5c\u53ef\u80fd\u662f\u4e00\u9805\u6311\u6230\u3002\u6211\u5011\u4e86\u89e3\u9019\u4e00\u9ede\uff0c\u4e26\u4e14\u5728\u9019\u88e1\u63d0\u4f9b\u60a8\u6240\u9700\u7684\u5de5\u5177\u3001\u7955\u8a23\u548c\u8cc7\u8a0a\u4f86\u5354\u52a9\u60a8\u548c\u60a8\u7684\u5718\u968a\u8fce\u63a5\u9019\u500b\u6311\u6230\u3002\u5728\u6574\u500b COVID-19 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