- Price protection: Microsoft Store Price Adjustment: Valid on purchases of qualifying new or refurbished consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes commercial and refurbished products. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See here for full terms and full list of eligible retailers.
- Returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time..
- Microsoft reserves the right to modify or discontinue offers at any time. See terms
- [1] Based on local video playback test. Battery life varies significantly based on device configuration, usage, network and feature configuration, signal strength, settings and other factors. See Surface Battery Performance for details.
- [2] Some Copilot+ PCs require download of free updates to run Copilot+ PC experiences, available starting late 2024-2025. Learn more.
- *Accidental Damage refers to Accidental Damage from handling, meaning such damage resulting from unintentionally dropping the Covered Product, liquid spillage, or screen breakage. Mechanical Breakdown means the mechanical and/or electrical failure of the Covered Product that results in it no longer being able to perform its intended function, including defects in materials or workmanship and not normal use of the Product. See Terms and Conditions for more information.