Microsoft AI Blogs

Published
7 min read

Dynamics 365 helps build the retail supply chain of the future 

Dynamics 365 Supply Chain Insights is now part of Microsoft Supply Chain Center, which is available in preview starting November 16, 2022. Click Introducing the Microsoft Supply Chain Platform, a new approach to designing supply chains for agility, automation and sustainability to learn more. Earlier in 2021, we had discussed how retailers can create an

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
4 min read

Dynamics 365 Commerce enables the modern and intelligent store 

As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is evolving and being reimagined. For retailers to thrive in ever more competitive marketplaces, they must embrace technology solutions that enable a modern and intelligent store. Microsoft Dynamics 365 Commerce stands ready with

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
4 min read

Introducing voice channel for Dynamics 365 Customer Service 

Today, I am excited to announce the general availability of the first-party voice channel for Microsoft Dynamics 365 Customer Service. With the addition of the voice channel, built on the same planet-scale platform as Microsoft Teams, Dynamics 365 Customer Service expands to become the all-in-one digital contact center solution. Organizations can now provide consistent and

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
3 min read

Dynamics 365 Intelligent Order Management is now generally available 

Today we are excited to announce the general availability of Microsoft Dynamics 365 Intelligent Order Management, a cloud-based solution that helps accelerate omnichannel transformation from order intake through orchestration to fulfillment. Increasingly, consumers expect seamless omnichannel buying and after-purchase experiences with multiple fast delivery options. Companies are responding to this challenge by adopting solutions to

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
5 min read

With Azure Percept, Microsoft adds new ways for customers to bring AI to the edge 

Elevators that respond to voice commands, cameras that notify store managers when to restock shelves and video streams that keep tabs on everything from cash register lines to parking space availability. These are a few of the millions of scenarios becoming possible thanks to a combination of artificial intelligence and computing on the edge. Standalone

Microsoft Source Microsoft Source
Published
5 min read

Top use cases for IoT-enabled by 5G 

5G opens the doors for new enterprise IoT cases. The fifth-generation cellular standard offers increased security, support for large numbers of connected, low-power devices, and both low-latency and higher-speed performance. However, building an end-to-end IoT solution with cellular connectivity is complex. It requires expertise in embedded systems, connectivity, real-time, time series-based systems, antenna design, cloud

Microsoft Industry Blogs Microsoft Industry Blogs
Published
4 min read

Reimagining digital identity for government services 

COVID-19 has required governments to reimagine digital services. The cornerstone of such services for citizens, residents, and businesses must be an authenticated and verifiable digital identity, powered by a secure, trusted platform.

Microsoft Industry Blogs Microsoft Industry Blogs
Published
5 min read

How to optimize your Azure workload costs 

Learn how guidance in the Microsoft Azure Well-Architected Framework, tools like Azure Advisor, and offers like the Azure Hybrid Benefit and Azure Reservations can help you operate more efficiently on Azure.

Microsoft Azure Blog Microsoft Azure Blog
Published
4 min read

Reduce supply chain disruptions with AI, IoT, and mixed reality 

Disruptions in global supply chains have significantly increased over the last decade, fueled by a myriad of triggers ranging from trade wars, demand surges from social marketing, natural disasters, and most recently, the recent COVID-19 pandemic. Updates to Microsoft Dynamics 365 Supply Chain Management in the 2020 release wave 1 help organizations proactively transform every

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog
Published
4 min read

Dynamics 365 Customer Service general availability roundup 

By listening to our customers and keeping a focus on the horizon, Dynamics 365 Customer Service continues to provide you with the ability to differentiate your brand by consistently delivering exceptional customer service. Our vision is clear: to help you earn customers for life. Each new feature helps solve business challenges, empowering every manager and

Microsoft Dynamics 365 Blog Microsoft Dynamics 365 Blog