What’s new in Azure Data & AI: Empowering retailers to streamline operations and accelerate time to value
Let’s explore what’s new for Azure Data & AI this month.
Microsoft Azure BlogMicrosoft AI Blogs
One year of Phi: Small language models making big leaps in AI
Microsoft continues to add to the conversation by unveiling its newest models, Phi-4-reasoning, Phi-4-reasoning-plus, and Phi-4-mini-reasoning.
Microsoft Azure Blog
Microsoft Azure Blog
Microsoft and OpenAI extend partnership
Today, we are announcing the third phase of our long-term partnership with OpenAI through a multiyear, multibillion dollar investment to accelerate AI breakthroughs to ensure these benefits are broadly shared with the world. This agreement follows our previous investments in 2019 and 2021. It extends our ongoing collaboration across AI supercomputing and research and enables each of
Official Microsoft Blog Microsoft named a Leader in The Forrester Wave™: Public Cloud Development and Infrastructure Platforms, 2022
Forrester recently published The Forrester Wave™: Public Cloud Development and Infrastructure Platforms, Global, Q4 2022, placing Microsoft in the Leaders category.
Microsoft Azure Blog Microsoft named a Leader in 2022 Gartner® Magic Quadrant™ for Insight Engines
How your organization can benefit, no matter the industry.
Microsoft Azure Blog Introducing Vision Studio, a UI-based demo interface for Computer Vision
Are you looking to improve the analysis and management of images and videos? The Computer Vision API provides access to advanced algorithms for processing media and returning information.
Microsoft Azure Blog
The AI-powered contact center, part 4: Enhance contact center security with biometric authentication
Biometric security solution streamlines customer engagements and protects interactions in every channel. We look at how integrating Nuance Gatekeeper with Microsoft innovations on the Microsoft Digital Contact Center Platform helps enhance customer experiences and improve fraud prevention.
Microsoft Dynamics 365 Blog
The AI-powered contact center, part 2: Achieve superior self-service voice support
To meet rising customer expectations, modern interactive voice response (IVR) systems must offer intelligent self-service and seamless agent escalation when needed. We look at the vital role of conversational IVRs in the digital contact center, and how the Microsoft Digital Contact Center Platform helps organizations engage customers in their channel of choice while increasing self-service.
Microsoft Dynamics 365 Blog
Announcing new voices and emotions to Azure Neural Text to Speech
Azure Neural Text to Speech (TTS), a powerful speech synthesis capability of Azure Cognitive Services, enables developers to convert text to lifelike speech using AI. Enterprises and agencies utilize Azure Neural TTS for video game characters, chatbots, content readers, and more. The Azure TTS product team is continuously working on bringing new voice styles and emotions to the US market and beyond.
Microsoft Azure Blog
Dynamics 365 helps build the retail supply chain of the future
Dynamics 365 Supply Chain Insights is now part of Microsoft Supply Chain Center, which is available in preview starting November 16, 2022. Click Introducing the Microsoft Supply Chain Platform, a new approach to designing supply chains for agility, automation and sustainability to learn more. Earlier in 2021, we had discussed how retailers can create an
Microsoft Dynamics 365 Blog
Dynamics 365 Commerce enables the modern and intelligent store
As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is evolving and being reimagined. For retailers to thrive in ever more competitive marketplaces, they must embrace technology solutions that enable a modern and intelligent store. Microsoft Dynamics 365 Commerce stands ready with
Microsoft Dynamics 365 Blog
Introducing voice channel for Dynamics 365 Customer Service
Today, I am excited to announce the general availability of the first-party voice channel for Microsoft Dynamics 365 Customer Service. With the addition of the voice channel, built on the same planet-scale platform as Microsoft Teams, Dynamics 365 Customer Service expands to become the all-in-one digital contact center solution. Organizations can now provide consistent and
Microsoft Dynamics 365 Blog
Dynamics 365 Intelligent Order Management is now generally available
Today we are excited to announce the general availability of Microsoft Dynamics 365 Intelligent Order Management, a cloud-based solution that helps accelerate omnichannel transformation from order intake through orchestration to fulfillment. Increasingly, consumers expect seamless omnichannel buying and after-purchase experiences with multiple fast delivery options. Companies are responding to this challenge by adopting solutions to
Microsoft Dynamics 365 Blog