AI in Energy: Improve Frontline Support, Safety, and Service

Scenarios

Drive safer, more productive frontline operations

Embed AI across frontline scenarios to help energy teams identify risks earlier, streamline field work, and make informed decisions. As knowledge and proven practices scale across crews, assets, and locations, operations become safer, more consistent, and more productive.

Utility infrastructure and energy operations equipment.

Automated quality inspection and assurance

Use AI and computer vision to identify defects and anomalies earlier, automate inspections, and improve quality and consistency across operations.

Engineers reviewing operational data at a hydroelectric power station.

Connected worker and service enablement

Equip field crews with AI-powered guidance, remote expertise, and digital workflows to resolve issues faster and deliver more consistent service.

Field engineer inspecting rows of solar panels at a wind farm.

Intelligent workforce scheduling and work management

Optimize workforce scheduling with AI to dynamically match crews and resources to priority work based on asset criticality, weather, skills, and regulatory requirements.

Field engineer using a Surface tablet while inspecting solar panels.

Adaptive workforce productivity and safety

Strengthen frontline safety and productivity with real-time situational awareness, automated compliance checks, and AI-driven insights to identify risks earlier.

Solutions

Find the right AI approach for your organization

Buy, extend, build, or partner to achieve transformative AI benefits.

Buy pre-built solutions

Microsoft 365 Copilot

Transform work using a powerful AI assistant with built-in enterprise-grade security.

Extend and customize

Microsoft Copilot Studio

Build and customize AI agents to extend the capabilities of Microsoft 365 Copilot.

Build your own solutions

Microsoft Foundry

Design, customize, and manage AI apps and agents at scale.

Find partner solutions

Microsoft Marketplace

Power your AI transformation with AI solutions from industry leading partners.

Explore AI Solutions

CUSTOMER STORIES

Discover how organizations are using AI for energy and resources

Frontline energy worker using a laptop beside a service truck near wind turbines.

Williams transforms frontline operations with Microsoft 365 Copilot, driving over 90% AI adoption organization-wide.

Williams, Microsoft Customer Story

Engineers reviewing operational data at a hydroelectric power station.

Microsoft 365 Copilot empowered AI-driven work at INPEX, boosting productivity and engagement while generating over JPY 2 billion in annual value.

INPEX Corporation, Microsoft Customer Story

JPY 2B+

Estimated annual value generated

RESOURCES

Take the next step in your AI journey

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Microsoft for Energy and Resources

Drive innovation to achieve net zero and deliver safe, reliable, equitable energy for a sustainable future.

See Energy AI in action

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Microsoft Scenario Library

Transform scenarios across your organization with AI.

Explore scenarios

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Understand the business impact of AI

Get resources for a successful AI adoption and implementation journey.

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