August 8, 2023

Learn about the FY24 Business Applications solution plays

By Microsoft Americas Partner Team

Partner Audience: All Partners
Relevant to: #DoingBizwMSFT #LearnSolutionAreas #BizApps


The next era of business applications is being transformed by generative AI and there’s never been a better time to be a Microsoft Dynamics Partner! Five solution plays for Business Applications are currently available. Read about all the new content on the solution plays below and if you want to learn even more, visit the Dynamics 365 for Partners portal.

See what’s new in these FY24 solution plays

Accelerate Innovation with Low Code
Under current economic pressures, organizations are being squeezed at all levels—with businesses struggling to address app backlogs, facing shrinking budgets and lack of technical capacity. Low code enables your customers to modernize at speed, multiply their pro dev capacity, save costs, and get more value by customizing and extending their LOB solutions.

Accelerate innovation with the world’s most complete set of integrated, low-code development tools. Learn more and access all the resources you need on the Accelerate Innovation with Low Code solution play.

Accelerate Revenue Generation
Powered by next-generation AI, Dynamics 365 CRM helps to deepen customer relationships, empower seller productivity, and accelerate revenue generation. Unlike the competition, this solution is built on a connected data platform that incorporates Microsoft’s comprehensive approach to security, compliance, privacy, and responsible AI—so you know it’s enterprise ready.

Microsoft Dynamics 365 is the first CRM with next-generation AI capabilities. Learn more and access all the resources you need on the Accelerate Revenue Generation solution play.

Modernize Service
For service leaders who want to offer unique, personalized service experiences at every customer touchpoint, Microsoft Dynamics 365 helps organizations differentiate and build long-term customer loyalty. Unlike competitors, these solutions enable seamless customer experiences, fuel service team productivity, and deliver transformative business outcomes with a unique combination of next-generation AI, automation, and collaboration capabilities.

Help partners reimagine how clients deliver service and set them on a path to earning customers for life. Learn more and access all the resources you need on the Modernize Service solution play.

Optimize Finance and Supply Chain
Dynamics 365 allows partners to optimize finance and supply chains, helping customers create resilient organizations that thrive amidst change. The power of Dynamics 365 is the way it connects data from within and beyond the Microsoft Cloud and combines it with AI to transform the way work gets done and how your business operations run. Equipped with the right digital capabilities, customers can pivot complex operations nimbly and quickly. For those customers still using on-premises solutions, Dynamics 365 helps you move them confidently to the cloud to optimize digital business processes and unlock the insights needed to adapt faster, work smarter, and perform better.

Bringing AI-powered ERP to the world’s most innovative businesses. Learn more and access all the resources you need on the Optimize Finance and Supply Chain solution play.

Scale Business Operations
To succeed in today’s constantly changing world, SMBs need scalable and secure business management applications that help them realize their vision. With Microsoft Dynamics 365 and Power Platform, partners can seamlessly connect people, processes, and data across finance, sales, service, and operations. Business leaders can confidently enable teams to streamline workflows, lower operational costs, and confidently make decisions with the help of automated business processes, innovative AI, and actionable insights.

SMB is the fastest-growing segment of Microsoft Business Applications. Build a practice to provide comprehensive solutions that directly meet the needs of this important market. Learn more and access all the resources you need on the Scale Business Operations solution play.

Additional resources

Leverage the new Campaign in a Box for the Business Applications solution plays here:

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