Check out these top stories for the latest news of the week for Microsoft partners in the Americas.
UPDATED November 22, 2023
Find upcoming and on-demand training opportunities you won’t want to miss.
New Partner Training Gallery: Bookmark this page to find up-to-date technical and sales enablement events, resources, and playbooks.
Quick links
| Copilot | Security |
| Sales Enablement | Industry Cloud |
| Azure | SureStep Ambassador / SMB Reseller |
| Business Applications | Other Resources |
| Modern Work |
Copilot
Prepare for New Threats with Microsoft Security Copilot New Training
Open to all partners
In this session, you will be introduced to Security Copilot capabilities, its interfaces and plugins, and how to enhance SOC efficiency using the power of AI.December 7, 2023
UTC-8
December 8, 2023
UTC+5:30, UTC+0
Microsoft 365 Copilot Pre-Sales & Technical Bootcamp New Training
Open to all partners
Join Microsoft experts on a journey to explore how Microsoft 365 Copilot provides real-time intelligent assistance, enabling users to enhance their creativity, productivity, and skills.December 12-14, 2023
UTC-8, UTC+0, UTC+5:30
Microsoft Copilot Partner Bootcamp
Learn more about our AI capabilities from both business and technical aspects, with an overview of each Microsoft Copilot solution. We will help demystify AI and Copilot by covering the narrative, customer conversations, and technical requirements across each Copilot solution. Join us to discover how to make the most out of this opportunity and get your customers ready for Copilot.
Register here (On demand)
Microsoft Dynamics 365 Customer Service Copilot Workshop
Learn how you can empower agents with tools powered by next-generation AI that fuel collaboration and productivity across teams. And transform operations with automation that drives efficiency and generates outcome-based value for customers.
Register here (On demand)
Sales Enablement
FY24 Solution Play Sales Bootcamp
Open to all partnersLearn about the Solution Plays, how to pitch and demo, the opportunity with Copilot, and what programs and resources are available to partners.
November 28 – December 1, 2023
UTC-7, UTC+1, UTC+5:30
FY24 High Volume Acceleration Fundamentals Program
Open to all Business Applications partnersLearn the best practices Dynamics partners around the world are using to accelerate their Dynamics practice and customer adds.
HVP Fundamentals
On demand coming soon
HVP Advanced
2 cohorts, 6 sessions each:
November 29, 2023 – January 24, 2024
January 16, 2024 – February 27, 2024
UTC-8
Cloud Endpoints Sales Bootcamp New Training
Open to all partnersTo help prepare you for your Cloud Endpoint customer conversations across Windows 11 Enterprise, Windows 365, Microsoft Intune, and Intune Suite, we have created the Cloud Endpoints Sales Bootcamp, covering the latest value propositions, GTM materials and partner programs in the Cloud Endpoints Solution Play.
December 6, 2023
UTC-8
SMB Sales Bootcamp
Open to all partnersLearn about the Solution Plays, how to pitch and demo, the opportunity with Copilot, and what programs and resources are available to partners.
January 16-19, 2024 New Date
UTC-8, UTC+0, UTC+5:30
Microsoft 365 CSP Masters Program
Windows 365: Selling Windows in the Cloud
Open to all partnersLearn how to position, pitch, and discuss opportunities with Windows 365. We will share use-case scenarios, partner profitability, and resources to help you get started.
Register here (On demand)
Microsoft 365 CSP Masters Sales Bootcamp
Open to all partnersIn the sales bootcamp, we will cover:
- Microsoft 365 partner opportunity, programs, incentives, and tools for partners.
- Key customer use cases and sales scenarios across security, productivity, and Cloud PC.
- Guidance on how to upsell and how to handle common customer objections.
Register here (On demand)
Microsoft Low Code Sales Bootcamp
Open to all partnersLearn about the Low Code Solution Play, how to pitch and demo, the opportunity with Copilot in Power Platform, how low code aligns with other practice areas across the Microsoft cloud and what programs and resources are available to partners.
Register here (On demand)
Other on-demand sales content
Help learners become proficient at starting sales conversations, solving customer challenges, pitching Microsoft cloud value, and overcoming objections by showcasing real-time customer benefits.
Sales Bootcamps:
|
Microsoft Cloud Executive Enablement Series:
|
Azure
MAICPP Designation: Certification enablement
Azure Cloud Week
This week-long training will result in a deeper knowledge of technical capabilities, allowing participants to deliver exceptional services to Azure customers and prepare for Microsoft certification.
Register here (On demand)
On-demand certification prep content
Modular Training Videos
This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course.
Depth enablement
Uncover new insights, learn about key considerations, and find ways to support customer business challenges with Depth Workshops. Offered as intermediate to advanced technical training and taught by experienced technical professionals, each workshop focuses on a specific topic to help drive deep skills applications across priority solution plays.
Azure VMware Solution Partner Boot Camp
Open to all partnersSales and technical insights into Azure VMWare, a Microsoft service verified by VMware that runs on Azure Infrastructure, and how it can help you modernize applications with Azure native services.
November 28-30, 2023
UTC-8, UTC+0, UTC+5:30
Microsoft Fabric Workshop
Hands-on lab access will be limited capacity and granted on a first come first serve basis.Attend this course to learn more about this comprehensive suite of services, including data lake, data engineering, and data integration, all in one place.
December 4-7, 2023
UTC+5:30
Migrate and Secure Workloads to Azure Workshop
Hands-on lab access will be limited capacity and granted on a first come first serve basis.Learn how to design a migration strategy to help your customers migrate their on-premises workloads to Azure using the guidance provided by Microsoft Cloud Adoption Framework for Azure.
December 4-7, 2023
UTC+0
Azure OpenAI Workshop
Open to all partnersDeepen your understanding of Azure OpenAI Services, tailored for developers and data scientists aiming to do more with less.
December 12-14, 2023
UTC+0
Other on-demand Azure Depth Trainings
Instructor-led intermediate to advanced technical training with technical experts. Uncover new insights, learn about architecture and implementation considerations, and find innovative ways to support business challenges.
Available Trainings
|
|
Business Applications
MAICPP Designation: Certification enablement
Business Applications Cloud Week
Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis.This week-long training will result in a deeper knowledge of technical capabilities, allowing participants to deliver exceptional services to Dynamics 365 and Power Platform customers, and prepare for Microsoft certification.
December 4-8, 2023
UTC-8, UTC+0, UTC+8
On-demand certification prep content
Modular Training Videos
This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course.
Depth enablement
Uncover new insights, learn about key considerations, and find ways to support customer business challenges with Depth Workshops. Offered as intermediate to advanced technical training and taught by experienced technical professionals, each workshop focuses on a specific topic to help drive deep skills applications across priority solution plays.
Secure and Govern Power Platform at Enterprise Scale Workshop
Hands-on lab access will be limited capacity and granted on a first come first serve basis.Gain an understanding of the architecture of Microsoft Power Platform control that is imperative when designing solutions based on Power Platform.
November 28-30, 2023
UTC-8
FY24 High Volume Acceleration Fundamentals Program
Open to all Business Applications partnersLearn the best practices partners around the world are using to accelerate their Business Applications practices, increasing their Dynamics 365 and Power Platform SMB and SMC customers adds.
HVP Fundamentals
On demand coming soon
HVP Advanced
2 cohorts, 6 sessions each:
November 29, 2023 – January 24, 2024
January 16, 2024 – February 27, 2024
UTC-8
FY24 Customer Success Series
Open to all partnersLearn from our customer success experts about the approach, methodology, insights, and best practices to support your customers’ challenges and grow your cloud business.
November 29, 2023 (Session 2)
January 25, 2024 (Session 3) New Date
March 21, 2024 (Session 4) New Date
UTC+1
Transform Field Operations with AI and Connected Field Service Workshop
Hands-on lab access will be limited capacity and granted on a first come first serve basis.Learn about Microsoft Dynamics 365 Connected Field Service solution that is powered by next generation AI, IoT and mixed reality to empower frontline technicians and optimize field service operations.
December 12-13, 2023
UTC+5:30, UTC-8
Microsoft Dynamics 365 Customer Service Copilot Workshop
Learn how you can empower agents with tools powered by next-generation AI that fuel collaboration and productivity across teams. And transform operations with automation that drives efficiency and generates outcome-based value for customers.Register here (On demand)
Inside the new Dynamics 365 Customers Insights Licensing
Curious about how the new Dynamics 365 Customer Insights will affect your customers? Experts from the Customer Insights team will cover the naming strategy, product experience, and dive deep into licensing scenarios.Register here (On demand)
Other on-demand Business Applications Depth Trainings
View on-demand content to deepen your skills through instructor-led training with technical experts. Uncover new insights, learn about architecture and implementation considerations, and find innovative ways to support your customer business challenges.
Available Trainings
|
|
Modern Work
MAICPP Designation: Certification enablement
Modern Work Cloud Week
Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis.These week-long virtual events will teach you about Microsoft 365 and Endpoint administration, Microsoft Teams management, and collaborative communication solutions. Each day you will learn from subject matter experts, expand your technical capabilities, and build the skills needed for your role.
Register here (On demand)
On-demand certification prep content
Modular Training Videos
This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course.
Depth enablement
Microsoft Teams Rooms Partner Sales Bootcamp
Open to all partnersJoin us for the next Microsoft Teams Rooms Partner Sales Bootcamp, where we will share advanced knowledge, experience, and resources designed to help partner sales teams drive the conversation for Microsoft Teams Rooms and how it can turn any space into a smart workplace.
November 29, 2023
UTC-7
December 5, 2023
UTC+5:30
Cloud Endpoints Sales Bootcamp New Training
Open to all partnersTo help prepare you for your Cloud Endpoint customer conversations across Windows 11 Enterprise, Windows 365, Microsoft Intune, and Intune Suite, we have created the Cloud Endpoints Sales Bootcamp, covering the latest value propositions, GTM materials and partner programs in the Cloud Endpoints Solution Play.
December 6, 2023
UTC-8
Microsoft 365 Copilot Pre-Sales & Technical Bootcamp New Training
Open to all partnersJoin Microsoft experts on a journey to explore how Microsoft 365 Copilot provides real-time intelligent assistance, enabling users to enhance their creativity, productivity, and skills.
December 12-14, 2023
UTC-8, UTC+0, UTC+5:30
Microsoft Teams Phone Partner Bootcamp
To help prepare you for working with customers on upgrading their telephony solutions, we’ve worked together with Microsoft Teams Engineering to create the Teams Phone Bootcamp for Partners. This year we will also be including a Sales track with speakers from our Specialist Technical Unit to share our customer approach, propensity and methodology including toolsets to help your sellers and solution architects identify customers ready to make the transition to Teams Phone and how to structure the business case.
On demand coming soon
Microsoft 365 CSP Masters Program
Unleashing the Power of Cloud PC Windows 365 for IT Pros
Learn how to leverage Microsoft Intune and Microsoft 365 Lighthouse for simpler cloud desktop management with demos to illustrate real-world implementation. Attendees will also get access to resources to help them get started.
Register here (On demand)
Powering Business Growth with Microsoft 365 Lighthouse
Open to all partnersDelve into the innovative Sales Advisor capability and discover how Microsoft 365 Lighthouse simplifies customer management, offers standardized configurations, enhanced security, and robust risk management.
Register here (On-demand)
Microsoft 365 CSP Masters Technical Bootcamp
In the technical bootcamp, we will cover:
- Key deployment and management scenarios across Microsoft 365 security, productivity, device management and Cloud PC
- How to scale services and manage a multitude of customers with Microsoft 365 Lighthouse
- Management and deployment demos and best practices
Register here (On demand)
Teams Rooms Enablement Opportunities
Take advantage of the below skilling opportunities for Teams Rooms. These trainings are based in the Asia region and available for anyone worldwide to attend.
- Foundations | Jul – Nov | All Days / Times
- Technical Foundations | Aug – Dec | Day 1
- Technical Foundations | Aug – Dec | Day 2
- Masterclass: End to End Rooms Management | Online Event
Security
MAICPP Designation: Certification enablement
Security Cloud Week
Cyber-attacks are a daily threat to businesses around the world, and the demand for skilled professionals is growing. Security Cloud Week for Partners is designed for technical professionals to discover how Microsoft’s Security, Compliance and Identity solutions can meet these threats.
Register here (On demand)
On-demand certification prep content
Modular Training Videos
This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course.
Depth enablement
Uncover new insights, learn about key considerations, and find ways to support customer business challenges with Depth Workshops. Offered as intermediate to advanced technical training and taught by experienced technical professionals, each workshop focuses on a specific topic to help drive deep skills applications across priority solution plays.
Microsoft Security Immersion Training
Open to all partnersThis 1:Many immersion workshop is a comprehensive, level 400 gamified learning experience that allow participants to take on the role of security analysts in a fictional security breach scenario. These exclusive events are designed to help Microsoft security partners skill their own analysts in a community event.
Monthly
UTC+5:30, UTC-8, UTC+0Upcoming Dates
December 6, 7, 2023
Migrating to Microsoft Sentinel Boot Camp
Open to all partners
Microsoft Sentinel can ingest data from both on-premises and cloud assets, ensuring coverage over the entire estate. In this course we will discuss the reasons for migrating from a legacy SIEM, and you will learn how to plan out the different phases of your migration.December 4-5, 2023
UTC+0
Prepare for New Threats with Microsoft Security Copilot New Training
Open to all partners
In this session, you will be introduced to Security Copilot capabilities, its interfaces and plugins, and how to enhance SOC efficiency using the power of AI.December 7, 2023
UTC-8
December 8, 2023
UTC+5:30, UTC+0
Incident Response with Microsoft 365 Defender and Microsoft Sentinel
Open to all partnersDig deep into Incident Response Foundations, Incident Response with Microsoft Sentinel, Securing Your Customer Environments Against Ransomware, Hardening Your Azure IaaS Against Attack, Leveraging Threat Intelligence for Indecent Response, Defending Against Phishing Attacks with Microsoft Defender for Office, and Identifying and Preventing Privilege Escalation.
December 11-14, 2023
UTC-8
Other on-demand Security, Compliance, and Identity Management Trainings
Intermediate to advanced technical sessions designed to drive deep skills applications by experienced technical professionals across priority solution plays.
Days of the Defender
|
Other Available Trainings
|
Industry Cloud
Implementing Microsoft Cloud for Healthcare
Open to all partners, labs only selected GSI
Advanced knowledge of four priority healthcare scenarios for implementing solutions and their capabilities. Analyze customer use cases, learn how to communicate with customers about the features and benefits of Microsoft Cloud for Healthcare (MC4H) and Azure Health Data Services (HDS), then learn how to implement them.
November 27-December 1, 2023
UTC-8, UTC+1, UTC+8
On-demand Industry Cloud content
- Sustainability: Sustainability concepts and how the business thinks about tracking and reporting emissions.
- Healthcare: Advanced knowledge of four priority healthcare scenarios for implementing solutions and their capabilities.
SureStep Ambassador / SMB Reseller
Business Applications Cloud Week
Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis.Business Applications Cloud Week for Partners is a virtual skilling event designed to demonstrate the power of Microsoft Dynamics 365 and Power Platform. This week-long training will result in a deeper knowledge of technical capabilities, allowing participants to deliver exceptional services to Business Applications customers and prepare for Microsoft certification.
December 4-8, 2023
UTC-8, UTC+0, UTC+8
SMB Sales Bootcamp
Open to all partnersLearn about the Solution Plays, how to pitch and demo, the opportunity with Copilot, and what programs and resources are available to partners.
January 16-19, 2024 New Date
UTC-8, UTC+0, UTC+5:30
Microsoft 365 CSP Masters Program
Windows 365: Selling Windows in the Cloud
Learn how to position, pitch, and discuss opportunities with Windows 365. We will share use-case scenarios, partner profitability, and resources to help you get started.
Register here (On demand)
Unleashing the Power of Cloud PC Windows 365 for IT Pros
Learn how to leverage Microsoft Intune and Microsoft 365 Lighthouse for simpler cloud desktop management with demos to illustrate real-world implementation. Attendees will also get access to resources to help them get started.
Register here (On-demand)
Powering Business Growth with Microsoft 365 Lighthouse
Delve into the innovative Sales Advisor capability and discover how Microsoft 365 Lighthouse simplifies customer management, offers standardized configurations, enhanced security, and robust risk management.
Register here (On-demand)
Sales Bootcamp
In the sales bootcamp, we will cover:
- Microsoft 365 partner opportunity, programs, incentives, and tools for partners
- Key customer use cases and sales scenarios across security, productivity, and Cloud PC
- Guidance on how to upsell and how to handle common customer objections
Register here (On demand)
Technical Bootcamp
In the technical bootcamp, we will cover:
- Key deployment and management scenarios across Microsoft 365 security, productivity, device management and Cloud PC
- How to scale services and manage a multitude of customers with Microsoft 365 Lighthouse
- Management and deployment demos and best practices
Register here (On demand)
Level-Up LMS
SureStep AmbassadorsThe Level-Up Learning Management System provides skilling aligned to mainstream solution plays through an on-demand platform. Courses are embedded with assessments to drive Sales, Pre-Sales and Depth enablement.
Note: Access is limited and must be requested via AskGPSEnablement@microsoft.com. In the subject line, include the words “Level-Up Access Request” and in the body of your email, indicate your name, work email address, and which Microsoft partner you work with.
Other Resources
Microsoft Customer Engagement Methodology (MCEM) for Partners New Resource
Microsoft Customer Engagement Methodology (MCEM) for Partners connects Microsoft sales, support, industry solutions delivery, and partners to bring more value to the customer by placing them at the heart of every deal. By employing this methodology, we can co-innovate and co-develop with our customers, understanding their unique needs and desired outcomes.
Please visit the landing page for more information and see below for available videos.
Microsoft Applied Skills New Resource
Announcing Microsoft Applied Skills, the new scenario-based credentials that provide learners with validation of targeted skills. Advances in AI, cloud computing, and emerging technologies have made it more important than ever to demonstrate proficiency in the most sought-after technical skills and we are proud Microsoft is leading the way.
For more information, read the blog on MS Learn: Announcing Microsoft Applied Skills, the new credentials to verify in-demand technical skills.
Resources
Partner Playbooks
The Partner Playbooks are guides to enablement offerings, helping partners skill-up wherever they are in their learning journey. Playbooks are updated regularly.
Partner Training Gallery
The Partner Training Gallery includes Technical and Sales enablement events (live and on-demand), resources and Playbooks. This site will be updated frequently.
Partner Tech Connect – Azure Cosmos DB – Monthly Brownbag Sessions
The Azure Cosmos DB Engineering Group leads a monthly technical session for registered members of the Azure Cosmos DB partner community. Each session focuses on a topic chosen based on popular demand and includes a portion dedicated to the Roadmap.
To register you can join the community at: https://aka.ms/cosmosdbptc
As a member of Azure Cosmos DB’s technical community you can raise your queries at Stackoverflow by using tag azure-cosmosdb-partner or Microsoft Q&A.
Microsoft Learn Career Connected
Microsoft Learn Career Connected brings together skilling organizations, newly skilled job-seekers, and employers in need of talent. This Talent Coalition creates community of connection where people can discover opportunity, further develop their skills, build relationships, and hire the right people for the right roles.
Learn More and Get Started Today
Partner Academy
Microsoft offers a wealth of partner programs, tools, resources, and campaign tools that help partners uncover new sales opportunities, reach new customers, and expand their business.
Partner Academy is here to connect the dots between those programs, help navigate through multiple resources and allow partners to have richer conversations with their customers! The Academy will focus on simplifying the complexity of key programs, streamline go-to-market opportunities and accelerate sales engagement and support from Microsoft.
Register for live and on-demand calls via the Partner Academy Landing Page and links below.
Other useful information
