Check out these top stories for the latest news of the week for Microsoft partners in the Americas.
UPDATED December 28, 2023
Find upcoming training opportunities you won’t want to miss.
New Partner Training Gallery: Bookmark this page to find up-to-date technical and sales enablement events, resources, and playbooks.
Quick links
Copilot | Security |
Sales Enablement | Industry Cloud |
Azure | SureStep Ambassador / SMB Reseller |
Business Applications | Other Resources |
Modern Work |
Copilot
Copilot for Microsoft 365 Pre-Sales & Technical Bootcamp New Training
Open to all partners
Join Microsoft experts on a journey to explore how Copilot for Microsoft 365 provides real-time intelligent assistance, enabling users to enhance their creativity, productivity, and skills.
January 16-18, 2024
UTC-8, UTC+0, UTC+5:30
Register here
Microsoft 365 CSP Masters Copilot for Microsoft 365 Sales Bootcamp New Training
Open to all partners
Learn about Copilot for Microsoft 365, Microsoft Copilot, and AI-powered collaboration and security value in Microsoft 365. This training will be focused on building a practice and landing your first sale with Copilot for Microsoft 365.
January 24, 2024
UTC-8
January 31, 2024
UTC+5:30
Register here
Microsoft Copilot Partner Bootcamp New Training
Open to all partners
Dive into the latest AI capabilities from both business and technical aspects, with coverage of each Microsoft Copilot solution. Learn best practices with selling, deploying, and adopting Copilot Solutions.
January 30-February 2, 2024
UTC-8, UTC+0, UTC+5:30
Register here
Microsoft 365 CSP Masters Copilot for Microsoft 365 Technical Bootcamp New Training
Open to all partners
Learn about Copilot for Microsoft 365, Microsoft Copilot, and AI-powered collaboration and security value in Microsoft 365. This technical training will be focused on learning how to deploy and manage your first Copilot for Microsoft 365 customer.
February 7-8, 2024
UTC-8
February 20-21, 2024
UTC+5:30
Register here
Prepare for New Threats with Microsoft Security Copilot
In this session, you will be introduced to Security Copilot capabilities, its interfaces and plugins, and how to enhance SOC efficiency using the power of AI.
Register here (On-demand)
Microsoft Dynamics 365 Customer Service Copilot Workshop
Learn how you can empower agents with tools powered by next-generation AI that fuel collaboration and productivity across teams. And transform operations with automation that drives efficiency and generates outcome-based value for customers.
Register here (On demand)
Sales Enablement
FY24 High Volume Acceleration Fundamentals Program
Open to all Business Applications partners
Learn the best practices Dynamics partners around the world are using to accelerate their Dynamics practice and customer adds.
HVP Fundamentals
Register here (On-demand)
HVP Advanced
2 cohorts, 6 sessions each:
November 29, 2023 – January 24, 2024
January 16, 2024 – February 27, 2024
UTC-8
Register here
SMB Sales Bootcamp
Open to all partners
Learn about the Solution Plays, how to pitch and demo, the opportunity with Copilot, and what programs and resources are available to partners.
January 16-19, 2024
UTC-8, UTC+0, UTC+5:30
Register here
Microsoft Copilot Partner Bootcamp New Training
Open to all partners
Dive into the latest AI capabilities from both business and technical aspects, with coverage of each Microsoft Copilot solution. Learn best practices with selling, deploying, and adopting Copilot Solutions.
January 30-February 2, 2024
UTC-8, UTC+0, UTC+5:30
Register here
Microsoft 365 CSP Masters Program
Microsoft 365 CSP Masters Copilot for Microsoft 365 Sales Bootcamp New Training
Open to all partners
Learn about Copilot for Microsoft 365, Microsoft Copilot, and AI-powered collaboration and security value in Microsoft 365. This training will be focused on building a practice and landing your first sale with Copilot for Microsoft 365.
January 24, 2024
UTC-8
January 31, 2024
UTC+5:30
Register here
Windows 365: Selling Windows in the Cloud
Learn how to position, pitch, and discuss opportunities with Windows 365. We will share use-case scenarios, partner profitability, and resources to help you get started.
Register here (On-demand)
FY24 Solution Play Sales Bootcamp
Learn about the Solution Plays, how to pitch and demo, the opportunity with Copilot, and what programs and resources are available to partners.
Register here (On-demand)
Microsoft Low Code Sales Bootcamp
Learn about the Low Code Solution Play, how to pitch and demo, the opportunity with Copilot in Power Platform, how low code aligns with other practice areas across the Microsoft cloud and what programs and resources are available to partners.
Register here (On demand)
Cloud Endpoints Sales Bootcamp
To help prepare you for your Cloud Endpoint customer conversations across Windows 11 Enterprise, Windows 365, Microsoft Intune, and Intune Suite, we have created the Cloud Endpoints Sales Bootcamp, covering the latest value propositions, GTM materials and partner programs in the Cloud Endpoints Solution Play.
Register here (On-demand Coming Soon)
Other on-demand sales content
Help learners become proficient at starting sales conversations, solving customer challenges, pitching Microsoft cloud value, and overcoming objections by showcasing real-time customer benefits.
Sales Bootcamps:
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Microsoft Cloud Executive Enablement Series:
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Azure
MAICPP Designation: Certification enablement
Azure Cloud Week for Partners
Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis.
This week-long training will result in a deeper knowledge of technical capabilities, allowing participants to deliver exceptional services to Azure customers and prepare for Microsoft certification.
February 12-16, 2024
UTC-8, UTC+0, UTC+8
Register here
On-demand certification prep content
Modular Training Videos
This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course.
Register here
Depth enablement
Uncover new insights, learn about key considerations, and find ways to support customer business challenges with Depth Workshops. Offered as intermediate to advanced technical training and taught by experienced technical professionals, each workshop focuses on a specific topic to help drive deep skills applications across priority solution plays.
Build and Modernize AI Apps on Azure Workshop New Training
Hands-on Labs will be available to a limited number of Microsoft partner participants. Access to the labs will be issued on a first-come, first-served basis.
Learn to leverage the power of Microsoft Azure’s Apps, Data and AI solutions to modernize and build intelligent apps focusing on internal business critical applications and external customer-facing apps.
January 15-18, 2024
UTC+5:30
Register here
Migrate and Secure Workloads to Azure Workshop New Training
Hands-on Labs will be available to a limited number of Microsoft partner participants. Access to the labs will be issued on a first-come, first-served basis.
Learn how to design a migration strategy to help your customers migrate their on-premises workloads to Azure using the guidance provided by Microsoft Cloud Adoption Framework for Azure.
January 15-18, 2024
UTC+5:30
Register here
Other on-demand Azure Depth Trainings
Instructor-led intermediate to advanced technical training with technical experts. Uncover new insights, learn about architecture and implementation considerations, and find innovative ways to support business challenges.
Available Trainings
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Business Applications
MAICPP Designation: Certification enablement
Business Applications Cloud Week for Partners New Training
Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis.
This immersive week-long virtual event is your ticket to mastering the intricacies of modern analytics and business intelligence, driving efficiencies across business functions, and leveraging low-code tools for customer solutions. Each day you will learn from subject matter experts, expand your technical capabilities, and build the skills needed for your role. You’ll also be helping your employer meet the Microsoft AI Cloud Partner Program skilling requirements.
March 18-22, 2024
UTC-8, UTC+0, UTC+8
Register here
On-demand certification prep content
Modular Training Videos
This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course.
Register here
Depth enablement
Uncover new insights, learn about key considerations, and find ways to support customer business challenges with Depth Workshops. Offered as intermediate to advanced technical training and taught by experienced technical professionals, each workshop focuses on a specific topic to help drive deep skills applications across priority solution plays.
FY24 High Volume Acceleration Fundamentals Program
Open to all Business Applications partners
Learn the best practices partners around the world are using to accelerate their Business Applications practices, increasing their Dynamics 365 and Power Platform SMB and SMC customers adds.
HVP Fundamentals
Register here (On-demand)
HVP Advanced
2 cohorts, 6 sessions each:
November 29, 2023 – January 24, 2024
January 16, 2024 – February 27, 2024
UTC-8
Register here
Reimagine Processes Automation with AI and Power Automate Workshop New Training
Hands-on Labs are exclusive to a limited number of Microsoft partner participants. Access to the labs will be issued on a first-come, first-served basis.
Learn to build different types of flows with Microsoft Power Automate, use Copilot feature, and use flows with Microsoft Teams and Dataverse. Take a deeper dive on Power Automate Desktop that broadens the existing robotic process automation (RPA) capabilities in Power Automate.
January 23-25, 2024
UTC+0
Register here
FY24 Customer Success Series
Open to all partners
Learn from our customer success experts about the approach, methodology, insights, and best practices to support your customers’ challenges and grow your cloud business.
January 25, 2024 (Session 3)
March 21, 2024 (Session 4)
UTC+1
Register here
Microsoft Dynamics 365 Customer Service Copilot Workshop
Learn how you can empower agents with tools powered by next-generation AI that fuel collaboration and productivity across teams. And transform operations with automation that drives efficiency and generates outcome-based value for customers.
Register here (On-demand)
Inside the new Dynamics 365 Customers Insights Licensing
Curious about how the new Dynamics 365 Customer Insights will affect your customers? Experts from the Customer Insights team will cover the naming strategy, product experience, and dive deep into licensing scenarios.
Register here (On-demand)
Other on-demand Business Applications Depth Trainings
View on-demand content to deepen your skills through instructor-led training with technical experts. Uncover new insights, learn about architecture and implementation considerations, and find innovative ways to support your customer business challenges.
Available Trainings
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Modern Work
MAICPP Designation: Certification enablement
Modern Work Cloud Week for Partners New Training
Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis.
This immersive week-long virtual event is your ticket to mastering the intricacies of Microsoft Teams management, Endpoint administration, and collaborative communication solutions. Each day you will learn from subject matter experts, expand your technical capabilities, and build the skills needed for your role. You’ll also be helping your employer meet the Microsoft AI Cloud Partner Program skilling requirements.
March 4-8, 2024
UTC-8, UTC+0, UTC+8
Register here
On-demand certification prep content
Modular Training Videos
This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course.
Register here
Depth enablement
Microsoft 365 Copilot Pre-Sales & Technical Bootcamp New Training
Open to all partners
Join Microsoft experts on a journey to explore how Microsoft 365 Copilot provides real-time intelligent assistance, enabling users to enhance their creativity, productivity, and skills.
January 16-18, 2024
UTC-8, UTC+0, UTC+5:30
Register here
Microsoft 365 CSP Masters Program
Microsoft 365 CSP Masters Copilot for Microsoft 365 Sales Bootcamp New Training
Open to all partners
Learn about Copilot for Microsoft 365, Microsoft Copilot, and AI-powered collaboration and security value in Microsoft 365. This training will be focused on building a practice and landing your first sale with Copilot for Microsoft 365.
January 24, 2024
UTC-8
January 31, 2024
UTC+5:30
Register here
Microsoft 365 CSP Masters Copilot for Microsoft 365 Technical Bootcamp New Training
Open to all partners
Learn about Copilot for Microsoft 365, Microsoft Copilot, and AI-powered collaboration and security value in Microsoft 365. This technical training will be focused on learning how to deploy and manage your first Copilot for Microsoft 365 customer.
February 7-8, 2024
UTC-8
February 20-21, 2024
UTC+5:30
Register here
Unleashing the Power of Cloud PC Windows 365 for IT Pros
Learn how to leverage Microsoft Intune and Microsoft 365 Lighthouse for simpler cloud desktop management with demos to illustrate real-world implementation. Attendees will also get access to resources to help them get started.
Register here (On-demand)
Powering Business Growth with Microsoft 365 Lighthouse
Delve into the innovative Sales Advisor capability and discover how Microsoft 365 Lighthouse simplifies customer management, offers standardized configurations, enhanced security, and robust risk management.
Register here (On-demand)
Cloud Endpoints Sales Bootcamp
To help prepare you for your Cloud Endpoint customer conversations across Windows 11 Enterprise, Windows 365, Microsoft Intune, and Intune Suite, we have created the Cloud Endpoints Sales Bootcamp, covering the latest value propositions, GTM materials and partner programs in the Cloud Endpoints Solution Play.
Register here (On-demand Coming Soon)
Microsoft Teams Rooms Partner Sales Bootcamp
Join us for the next Microsoft Teams Rooms Partner Sales Bootcamp, where we will share advanced knowledge, experience, and resources designed to help partner sales teams drive the conversation for Microsoft Teams Rooms and how it can turn any space into a smart workplace.
Register here (On-demand Coming Soon)
Microsoft Teams Phone Partner Bootcamp
To help prepare you for working with customers on upgrading their telephony solutions, we’ve worked together with Microsoft Teams Engineering to create the Teams Phone Bootcamp for Partners. This year we will also be including a Sales track with speakers from our Specialist Technical Unit to share our customer approach, propensity and methodology including toolsets to help your sellers and solution architects identify customers ready to make the transition to Teams Phone and how to structure the business case.
Register here (On-demand Coming Soon)
Security
MAICPP Designation: Certification enablement
Security Cloud Week for Partners
Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis.
Cyber-attacks are a daily threat to businesses around the world, and the demand for skilled professionals is growing. Security Cloud Week for Partners is designed for technical professionals to discover how Microsoft’s Security, Compliance and Identity solutions can meet these threats.
February 12-16, 2024
UTC-8, UTC+0, UTC+8
Register here
On-demand certification prep content
Modular Training Videos
This content is derived from Microsoft Official Curriculum and presented in a modular format for each certification course.
Register here
Depth enablement
Uncover new insights, learn about key considerations, and find ways to support customer business challenges with Depth Workshops. Offered as intermediate to advanced technical training and taught by experienced technical professionals, each workshop focuses on a specific topic to help drive deep skills applications across priority solution plays.
Threat Protection and Incident Response with Microsoft Sentinel Workshop New Training
Hands-on Labs will be available to a limited number of Microsoft partner participants. Access to the labs will be issued on a first-come, first-served basis.
Learn how to deploy and connect this SIEM and SOAR solution to different data sources. Learn how to use intelligent security analytics and threat intelligence capabilities for attack detection, threat vulnerability, proactive hunting, and threat response.
January 16-19, 2024
UTC+0
Register here
Microsoft Defender for O365, Identity & CloudApps Boot Camp New Training
Open to all partners
Learn how Microsoft 365 Defender helps you elevate your defenses with unified visibility, investigation, and response across the kill chain with an industry-leading extended detection and response (XDR) solution.
January 22-24, 2024
UTC+5:30, UTC-8, UTC+0
Register here
Migrating to Microsoft Sentinel Boot Camp New Training
Open to all partners
We will discuss the reasons for migrating from a legacy SIEM, and you will learn how to plan out the different phases of your migration.
January 25-26, 2024
UTC-8
Register here
Identity & Access Management with Microsoft Entra Workshop New Training
Hands-on Labs will be available to a limited number of Microsoft partner participants. Access to the labs will be issued on a first-come, first-served basis.
Learn about the concept of Zero Trust security model, as well as the New Microsoft Entra suite of products. Learn about the features that Microsoft Entra provides for unified identity management and secure collaborative access.
January 29-February 1, 2024
UTC+0
Register here
Fortify your Data Security with Microsoft Purview Workshop New Training
Hands-on Labs will be available to a limited number of Microsoft partner participants. Access to the labs will be issued on a first-come, first-served basis.
Understand how Microsoft Purview delivers comprehensive data security by integrating information protection, data loss prevention and insider risk management.
February 6-9, 2024
UTC+5:30, UTC-8, UTC+0
Register here
Microsoft Defender for EndPoint Workshop New Training
Hands-on Labs will be available to a limited number of Microsoft partner participants. Access to the labs will be issued on a first-come, first-served basis.
Learn how to enable, configure, and implement Microsoft Defender for Endpoint for its industry-leading optics and detection capabilities and its capabilities to manage Windows and non-Windows platform Endpoints.
March 4-7, 2024
UTC+5:30, UTC-8, UTC+0
Register here
Microsoft Security Immersion Training
Open to all partners
This 1:Many immersion workshop is a comprehensive, level 400 gamified learning experience that allow participants to take on the role of security analysts in a fictional security breach scenario. These exclusive events are designed to help Microsoft security partners skill their own analysts in a community event.
Monthly
UTC+5:30, UTC-8, UTC+0
Register here
Other on-demand Security, Compliance, and Identity Management Trainings
Intermediate to advanced technical sessions designed to drive deep skills applications by experienced technical professionals across priority solution plays.
Days of the Defender
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Other Available Trainings
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Industry Cloud
Industry Cloud for Partners
- Sustainability: Sustainability concepts and how the business thinks about tracking and reporting emissions.
- Healthcare: Advanced knowledge of four priority healthcare scenarios for implementing solutions and their capabilities.
Register here (On-demand)
SureStep Ambassador / SMB Reseller
Business Applications Cloud Week for Partners New Training
Labs will be available to a limited number of Microsoft partner participants. Invitations to the labs will be issued on a first-come, first-served basis.
This immersive week-long virtual event is your ticket to mastering the intricacies of modern analytics and business intelligence, driving efficiencies across business functions, and leveraging low-code tools for customer solutions. Each day you will learn from subject matter experts, expand your technical capabilities, and build the skills needed for your role. You’ll also be helping your employer meet the Microsoft AI Cloud Partner Program skilling requirements.
March 18-22, 2024
UTC-8, UTC+0, UTC+8
Register here
SMB Sales Bootcamp
Open to all partners
Learn about the Solution Plays, how to pitch and demo, the opportunity with Copilot, and what programs and resources are available to partners.
January 16-19, 2024 New Date
UTC-8, UTC+0, UTC+5:30
Register here
Microsoft 365 CSP Masters Program
Microsoft 365 CSP Masters Copilot for Microsoft 365 Sales Bootcamp New Training
Open to all partners
Learn about Copilot for Microsoft 365, Microsoft Copilot, and AI-powered collaboration and security value in Microsoft 365. This training will be focused on building a practice and landing your first sale with Copilot for Microsoft 365.
January 24, 2024
UTC-8
January 31, 2024
UTC+5:30
Register here
Microsoft 365 CSP Masters Copilot for Microsoft 365 Technical Bootcamp New Training
Open to all partners
Learn about Copilot for Microsoft 365, Microsoft Copilot, and AI-powered collaboration and security value in Microsoft 365. This technical training will be focused on learning how to deploy and manage your first Copilot for Microsoft 365 customer.
February 7-8, 2024
UTC-8
February 20-21, 2024
UTC+5:30
Register here
Windows 365: Selling Windows in the Cloud
Learn how to position, pitch, and discuss opportunities with Windows 365. We will share use-case scenarios, partner profitability, and resources to help you get started.
Register here (On demand)
Unleashing the Power of Cloud PC Windows 365 for IT Pros
Learn how to leverage Microsoft Intune and Microsoft 365 Lighthouse for simpler cloud desktop management with demos to illustrate real-world implementation. Attendees will also get access to resources to help them get started.
Register here (On-demand)
Powering Business Growth with Microsoft 365 Lighthouse
Delve into the innovative Sales Advisor capability and discover how Microsoft 365 Lighthouse simplifies customer management, offers standardized configurations, enhanced security, and robust risk management.
Register here (On-demand)
Level-Up LMS
SureStep Ambassadors
The Level-Up Learning Management System provides skilling aligned to mainstream solution plays through an on-demand platform. Courses are embedded with assessments to drive Sales, Pre-Sales and Depth enablement.
Note: Access is limited and must be requested via AskGPSEnablement@microsoft.com. In the subject line, include the words “Level-Up Access Request” and in the body of your email, indicate your name, work email address, and which Microsoft partner you work with.
Explore Level-Up
Other Resources
Azure Discovery Workshops Available For Partner Execution
Access the materials and resources to deliver 3–4-hour technical workshops now available on the Partner Marketing Center. Azure Discovery Workshops are designed:
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- For technical decision makers to learn best practices and discover solutions using Azure within their organization.
- To support new customer engagements funded by Azure Migrate and Modernize and Azure Innovate.
ETA dates for upcoming Azure Discovery Workshops are subject to change. A short URL has been linked below for you to check their availability on the PMC for your convenience.
https://aka.ms/AzureDiscoveryWorkshops/PMC
Microsoft Customer Engagement Methodology (MCEM) for Partners New Resource
Microsoft Customer Engagement Methodology (MCEM) for Partners connects Microsoft sales, support, industry solutions delivery, and partners to bring more value to the customer by placing them at the heart of every deal. By employing this methodology, we can co-innovate and co-develop with our customers, understanding their unique needs and desired outcomes.
Please visit the landing page for more information and see below for available videos.
Microsoft Applied Skills
Announcing Microsoft Applied Skills, the new scenario-based credentials that provide learners with validation of targeted skills. Advances in AI, cloud computing, and emerging technologies have made it more important than ever to demonstrate proficiency in the most sought-after technical skills and we are proud Microsoft is leading the way.
For more information, read the blog on MS Learn: Announcing Microsoft Applied Skills, the new credentials to verify in-demand technical skills.
Partner Playbooks
The Partner Playbooks are guides to enablement offerings, helping partners skill-up wherever they are in their learning journey. Playbooks are updated regularly.
Added: Partner Training Site
Added: The Partner Training Site includes Technical and Sales enablement events (live and on-demand), resources and Playbooks. This site will be updated frequently.
Partner Tech Connect – Azure Cosmos DB – Monthly Brownbag Sessions
The Azure Cosmos DB Engineering Group leads a monthly technical session for registered members of the Azure Cosmos DB partner community. Each session focuses on a topic chosen based on popular demand and includes a portion dedicated to the Roadmap.
To register you can join the community at: https://aka.ms/cosmosdbptc
As a member of Azure Cosmos DB’s technical community you can raise your queries at Stackoverflow by using tag azure-cosmosdb-partner or Microsoft Q&A.
Microsoft Learn Career Connected
Microsoft Learn Career Connected brings together skilling organizations, newly skilled job-seekers, and employers in need of talent. This Talent Coalition creates community of connection where people can discover opportunity, further develop their skills, build relationships, and hire the right people for the right roles.
Learn More and Get Started Today
Partner Academy
Microsoft offers a wealth of partner programs, tools, resources, and campaign tools that help partners uncover new sales opportunities, reach new customers, and expand their business.
Partner Academy is here to connect the dots between those programs, help navigate through multiple resources and allow partners to have richer conversations with their customers! The Academy will focus on simplifying the complexity of key programs, streamline go-to-market opportunities and accelerate sales engagement and support from Microsoft.
Register for live and on-demand calls via the Partner Academy Landing Page and links below.
Other useful information