Introducing the customer conversation harness in Microsoft Copilot Studio
Build customer-facing agents in Copilot Studio with a new conversation harness that connects voice, chat, business knowledge, and contact data.
Copilot
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Extensibility
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Delegate shared business processes to agents that are more persistent and proactive with Microsoft Copilot Studio
Delegate shared business processes to persistent agents that work across your organization, carry context forward, and improve over time. -
New and improved: Build apps, extend agents, and transform business processes in Microsoft Copilot Studio
Discover what’s new in Copilot Studio, September 2026: new capabilities that bring apps, workflows, and agents together to transform business processes. -
Build where you want, run with confidence: Now Microsoft hosts and manages the code created by Copilot
Meet Microsoft Copilot Managed Runtime, an enterprise platform that helps teams build and run apps with security, governance, and IT control. -
New and improved: GitHub Copilot harness, agent skills, and richer context
Explore the latest Copilot Studio updates, including the GitHub Copilot harness and new ways for agents to use skills, enterprise knowledge, and more. -
Extending agentic Microsoft Dynamics 365 Sales with MCP
MCP extends Dynamics 365 Sales agents with external data, tools, and actions, helping connect sales processes across business systems. -
Frontier Tuning: Teaching AI to work the way you do
Frontier Tuning introduces a new way to tune AI agents around your organization’s workflows, internal knowledge, and compliance safeguards. -
New and improved: Computer-using agents, a new workflows experience, and real-time voice experiences
Learn what’s new in Copilot Studio, May 2026: computer-using agents are now generally available, plus redesigned workflows and Work IQ extensibility. -
The in-depth guide to managing real-time voice agents at scale
Explore an in-depth guide to managing customer-facing real-time voice agents with Copilot Studio, from governance foundations to production readiness. -
New and improved: Agent governance, intelligent workflows, and connected app experiences
See what’s new in Copilot Studio, April 2026: updates to workflows, increased control over agent operations, and an expanded agent usage estimator. -
Extend AI voice support: Introducing real-time voice agents in Microsoft Copilot Studio
Real-time voice agents are now generally available in Copilot Studio, supporting adaptive voice experiences for complex customer conversations. -
New and improved: Multi-agent orchestration, connected experiences, and faster prompt iteration
Learn what’s new in Copilot Studio: Multi-agent systems are now generally available, plus recent updates to the Prompt Editor and governance controls.