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The 2024 Microsoft Impact Summary

We’re sharing a summary of our work in progress to create a more inclusive, sustainable, and trusted future. We cannot accomplish this alone—it will take all of us, working and learning together.
Read the 2024 report

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Meeting the moment

Our commitments are a driving force behind everything we do. Whether it’s bridging the digital skills gap, advocating for global governance of AI, or driving environmental sustainability, we work across sectors and borders to help generate impact at the speed and scale our world needs.

We expand economic opportunity and growth for all

Economic growth and opportunity must reach every person, organization, community, and country. This starts with ensuring everyone has the skills to thrive in a digital, AI-enabled economy, and extends to empowering nonprofits, entrepreneurs, and other organizations to digitally transform and address society’s biggest challenges.

Learn about our impact  Learn about our approach
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Aparna sai Pulapakula, a woman who has an internship related to her AI skills training

AI skills for everyone

Learn how Microsoft’s AI skills training is helping people around the world succeed in a rapidly changing economy.

Play the skills video
14.1 million people trained and certified with digital skills
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We create a safe, secure, and responsible digital world

To create positive impact with technology, people need to trust the technologies they use and the companies behind them. That’s why we’re committed to the responsible development and use of AI, protecting privacy, and advancing digital safety and cybersecurity.

View our impact  See how we work to earn trust
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A shared mission for responsible AI

Microsoft has partnered with Stimson Center to facilitate cross-boundary conversations that help ensure AI’s benefits are deployed responsibly across the globe.

Read about the partnership
78 trillion security signals processed globally every day

We support and advance people’s fundamental rights

When our technology changes the world, we have a responsibility to protect people’s fundamental rights while extending the benefits of technology and working to mitigate potential harm. For us, this means promoting responsible business practices, expanding accessibility and connectivity, and advancing fair and inclusive societies.

Explore our impact Learn how we protect rights
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Improving access to art

Microsoft and the Rijksmuseum in Amsterdam are working together to improve the art experience for the blind and low-vision community.

Read about making art accessible at scale
Helped bring more than 100 million people high-speed internet access
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We invest in and build a sustainable future

Climate change is the defining issue of our generation, and addressing it requires swift, collective action and technological innovation. We are committed to meeting our own goals while enabling others to do the same. That means taking responsibility for our operational footprint and accelerating progress through technology.

Read about our progress View our sustainability programs
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Using AI to help preserve the Amazon rainforest

The Amazon is the world’s largest rainforest, but deforestation is an urgent problem that if left unchecked could permanently skew the planet’s ecosystem. AI may hold the key to protect this critical part of the world.

Read about Project Guacamaya
Over 1.5 million people provided access to clean water and sanitation solutions
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“Through this work, we’ve learned that there are some challenges for which AI is the only solution—problems that require the scale and speed that traditional methods simply cannot achieve.”

Juan Lavista Ferres
Corporate Vice President, Chief Data Scientist, and Director of the AI for Good Lab
Learn about our commitment to AI for Good
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How our work aligns with the UN Sustainable Development Goals

Microsoft’s mission to empower every person and organization on the planet underpins our work with the United Nations and our support of the Sustainable Development Goals (SDGs). We have 20-year history of working with the United Nations (UN) and support the SDGs as a set of 17 universal goals for all parties to achieve by 2030.

Our commitments

Supported through our work on the UN SDGs


Expand opportunity
Goal 4          Quality Education
Goal 5          Gender Equality
Goal 8          Decent Work and Economic Growth
Goal 10        Reduced Inequalities
Goal 17        Partnership for the Goals

Earn trust
Goal 9          Industry, Innovations, and Infrastructure
Goal 16        Peace, Justice, and Strong Institutions
Goal 17        Partnership for the Goals


Protect fundamental rights
Goal 5          Gender Equality
Goal 10        Reduced Inequalities
Goal 11        Sustainable Cities and Communities
Goal 16        Peace, Justice, and Strong Institutions
Goal 17        Partnership for the Goals



Advance sustainability
Goal 6          Clean Water and Sanitation
Goal 7          Affordable and Clean Energy
Goal 12        Responsible Consumption and Production
Goal 13        Climate Action
Goal 14        Life Below Water
Goal 15        Life on Land
Goal 17        Partnership for the Goals

Additional resources

How we work

We activate resources from across our business and our ecosystem to drive progress faster and farther than we could on our own.
See how we partner for greater impact

Reporting governance and approach

We strive to conduct our business in ways that are principled, transparent, and accountable to our shareholders and other key stakeholders
Explore our approach

Leading with transparency

Our Reports Hub provides a single, consolidated view of key reports and resources related to our programs and progress.
Visit the Reports Hub

Archived Impact Summaries

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