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A person holding their Surface Go device.
Microsoft Protection Plan.

Microsoft Complete for Surface Go - 2 year

$99.00

Go ahead, push the limits

Stay productive with extended hardware protection and accidental damage coverage for up to two years. With Microsoft Complete, you're covered from drops and spills as you push the limits of your device. Plus, unlimited software and hardware support to empower you to do more.
A person using their Surface Go

Stay covered, for longer

For added peace of mind, Microsoft Complete gives you extended coverage and support for up to two years so that you can work and play worry-free.

Protection against accidents

Accidents happen and that’s okay. Microsoft Complete has you covered for things like drops, spills, and cracked screens.

Microsoft-backed service and support

At home or on the go, you’ll have access to Microsoft experts who can guide you through any technical issues, including support for Office and Windows. Get back up and running quickly with easy exchange service from the experts who know your Microsoft products, empowering you to do more.

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Why shop at Microsoft Store

From free shipping and returns to expert support and online workshops, we’re here to help you do more with best-in-class devices, software, games and resources. 
Learn more

Fast, free shipping

Get your order in 2-3 days with no minimum purchase required.
See shipping details

Free returns

Return almost any product in like-new condition in its original packaging within 30 days. Get up to 60 days for Surface devices.*
See returns details

Instant software downloads

Install most apps and software, like Microsoft 365, Windows, and Xbox games, via digital download.
Learn about digital downloads

Questions? We've got answers.

Get one-on-one support any time via chat or phone, or find answers fast with common FAQs.
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  • This information is provided for summary purposes only. In the event of a conflict between the Microsoft Complete contract terms and conditions and the information on this page, the Microsoft Complete contract terms and conditions supersede and apply. For more details on the insurer (where applicable), features and benefits of the cover and how to make a claim, please visit Warranties, extended service plans, and Terms & Conditions for a copy of the Microsoft Complete Terms and Conditions. Coverage is provided and administered by Northcoast Warranty Services, Inc. except as otherwise specified in the service plan. In FL: coverage is provided by Technology Insurance Company, Inc. (as obligor), 59 Maiden Ln., 43rd Fl., NY, NY 10038, Lic. #03605. In TX: the Service Contract Administrator Lic. # is 651. None of the aforementioned parties are affiliated with any manufacturer.
  • Fulfillment of technical support and device services are provided by Microsoft and not by any of the aforementioned parties.
  • Microsoft Complete for Surface, Surface Pro, Surface Laptop, Surface Book, Surface Studio, or Surface Go must be purchased at time of device purchase or within 45 days after purchase with Device inspection required at a Microsoft Retail store. In European countries, Microsoft Complete must be purchased from the same Microsoft Retailer from which the original Device was purchased.
  • Accidental Damage from Handling (ADH) is limited to damage resulting from dropping the covered product, spilling liquid onto it or screen/glass breakage of product. For covered defects and/or AD damage, maximum of two (2) claims. Each claim is subject to a deductible as set out in the contract terms and conditions.
  • For service plan support visit Microsoft Support
  • *Extended return offer period available with Surface devices purchased from Microsoft Store in select markets. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
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