Microsoft Dynamics 365 Team articles
Microsoft Business Applications Summit – Previewing what’s next
Today, we welcome more than 3,500 customers and partners to our inaugural Microsoft Business Applications Summit in Seattle.Time is running out! Join our community, partners, and experts at Microsoft Business Applications Summit
It’s almost here, the first-ever Microsoft Business Applications Summit, coming to Seattle July 22 – 24. Don’t miss out! Register today for two info-packed days of amazing sessions, networking opportunities and expert meet-ups. Why attend?
Four steps to converting relationships into sales
It wasn’t so long ago that prospects considered sales reps to be the primary source of information about products and services. Due to the rise of artificial intelligence (AI) and other technologies, that’s no longer true. Today’s potential customers do their homework.ANNOUNCING! Our incredible speaker lineup for Microsoft Business Applications Summit
Get ready to connect, collaborate and pack in as much learning as possible at Microsoft Business Applications Summit, the event for Dynamics 365, Power BI, Excel, PowerApps and Flow users, July 22-24 in Seattle. We’ve just announced our featured speaker lineup – you won’t want to miss these experts, plus three amazing keynotes.
5 ways to know you are ready for connected field service
The future of field service is here. Are you ready to take the next step? A piece of equipment experiences a problem, and the customer calls. You dispatch a technician who goes to the site and runs diagnostics. If you’re lucky, all the right parts are on the truck and it’s an easy fix.Happy 2nd Anniversary to Dynamics 365 for Finance and Operations
On March 21st, James Phillips, CVP of Business Applications, shared details of our Spring 2018 release, including version 8.0 of Microsoft Dynamics 365 for Finance and Operations.How to turn your field service operations into a profit center
Field service technicians may be the most overlooked marketing and sales resource you’ve got. After all, once you’ve successfully landed the account, who gets more face time with the customer than the tech responsible for installing and maintaining the customer’s solution?Convert more leads with a clearer picture of the customer’s need
Sometimes converting leads feels like your banging your head against a brick wall. Your marketers work tirelessly to generate new leads. The sales team diligently follows up to talk shop, answer questions, and make recommendations—virtually anything they can do to build a connection and close the deal.Building a servitization mindset to transform your field service organization
Servitization is likely a familiar term to many field service organizations as leading companies around the world, from aerospace to oil and gas exploration, move from a traditional product-centric delivery model to a more service-centric one. In a global, commoditized economy, successful companies understand the need to differentiate themselves through service delivery.
Introducing the Dynamics 365 Spring 18 update!
Digital transformation is washing across every industry presenting an opportunity for every business to use data and intelligence to transform their customer relationships.