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Safiyyah O’Quinn articles

Safiyyah O’Quinn
Safiyyah O’Quinn
Senior Product Marketing Manager, Dynamics 365 Field Service
Published 
4 min read

Microsoft is named a Leader for Field Service Management 

The past year has cultivated many personal and professional changes. No person or industry has been untouched. Even field service has embraced seismic changes as a result of the ongoing global pandemic. For many field service organizations, being dispatched to the customer’s location to diagnose and resolve an issue became more complex than ever before.