![colleagues gathered around computer](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/07/D365_351372_BLOG_240704-7.5-featured-image-300x169.webp)
Product: Dynamics 365 Field Service
![colleagues gathered around computer](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/07/D365_351372_BLOG_240704-7.5-featured-image-300x169.webp)
![A remote field engineer completing a security assessment on a tablet.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2022/05/resized-CLO22_Warehouse_001-300x200.webp)
Improve Mobile Offline performance with Offline Table Column Selection
Choosing columns for Dynamics 365 Field Service Mobile offline mode enhances Offline sync performance and user experience.![Dynamics 365; operations; man; wearing headset; taking a phone call; call center](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/04/CLO22_TechOffice_026-300x200.jpg)
Dynamics 365 Field Service announces the new Crew Allocation Tool, which enables the “Morning Shuffle”
Being able to efficiently and effectively manage your resources is key to Dynamics 365 Field Service. Today, we introduce a new Crew Allocation Tool to streamline the process of making single-day membership changes to all your crews.![Female office worker standing at desk using desktop computer. Blank screen shown.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2023/05/CLO17_corporateOffice_010-300x200.jpg)
Unlocking efficiency: Dynamics 365 Field Service integration for seamless operations
We are thrilled to announce the general availability of the integration between Dynamics 365 Field Service and Dynamics 365 Finance as well as Supply Chain Management. This powerful integration ensures that the work of frontline workers, service managers, and dispatchers are seamlessly synced with the financial and supply chain heart of your business.![A field employee outside in a hard hat and vest, looking at a tablet in their hand. The image incorporates the Dynamics 365 Field Service icon and the Copilot icon.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/05/MSFT_D365_APR29_336463_Blog_Blogheader_240502_V02_1260-300x169.webp)
Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service
Fast, efficient service, it’s what everybody wants. And today’s field service organizations are answering the call by adopting next-generation AI technologies that can help them be more flexible and responsive to customers while also driving revenue, reducing overtime, and ensuring more predictable arrival and completion times.![Photograph of two employees looking at a large computer monitor, incorporating the Dynamics 365 Field Service icon](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSFT_D365_APR11_330649_Blog_BlogHeader_240411_V1_1260-300x169.webp)
Announcing configurable Copilot summaries in Field Service
We are excited to announce that summary configuration for work order recap with Copilot in Dynamics 365 Field Service is now available for public preview. It builds on the work order recap feature released last year, which provides an AI-generated summary of the Work Order for service managers and technicians.![A female and male employee discuss Dynamics 365 implementation projects in an office.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/02/SUR23_COMMR_POS_Pro9_Contextual_016-300x200.jpg)
Create Dynamics 365 implementation projects easily with the new onboarding wizard
A new onboarding wizard in the Dynamics 365 Implementation Portal makes it easy to create implementation projects and access guidance, insights, and recommendations all along the way to deployment.![Two employees crouching down by boxes in a warehouse. The image incorporates the Dynamics 365 icon.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSFT_D365_APR12_332788_Blog_Blogheader_240415_V02_1260-300x169.webp)
Microsoft unveils AI features for manufacturers at Hannover Messe 2024
At Hannover Messe, the world’s leading industrial trade fair, organizations across engineering, digital technologies, energy, and more will gather to demonstrate solutions for high-performance, sustainable industries. Microsoft is honored to attend this year’s event to showcase how Microsoft Dynamics 365 helps manufacturers.![A field service employee wearing a hard hat, holding a tablet](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSFT_D365_APR11_330649_Blog_BlogHeader_240415_V2_1260-300x169.webp)
Introducing new Microsoft Copilot capabilities to optimize Dynamics 365 Field Service operations
Delivering exceptional service is key for building customer preference and loyalty. Today, we’re introducing new capabilities for Microsoft Copilot in Dynamics 365 Field Service that help service managers and technicians efficiently find the information they need to resolve issues right the first time while keeping customers updated at every step of the process.![Security worker in front of computer monitors at work-from-home setup](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/01/1.16-CTA-Correct-298x300.jpg)
Seamless integration, seamless operations: Introducing native integration between Dynamics 365 Field Service and Business Central
We are thrilled to announce the general availability of the native integration between Dynamics 365 Field Service and Dynamics 365 Business Central. This integration equips organizations with a comprehensive approach that harmonizes service delivery with financials, resources, and inventory management. It also equips frontline workers with modern tools, ensuring exceptional service from the outset.![A close-up of a woman smiling, incorporating the Dynamics 365 icon and the Microsoft Power Platform icon](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/04/MSFT_Dynamics365_APR10_BizAppsAdHoc_Blog_BlogHeader_240409_V1_1260-300x169.webp)
2024 release wave 1 kicks off with hundreds of AI-powered capabilities for Microsoft Dynamics 365 and Microsoft Power Platform
We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.![Enterprise office colleagues collaborating in open work space.](https://www.microsoft.com/en-us/dynamics-365/blog/wp-content/uploads/2024/03/CLO22_TechOffice_058-300x200.jpg)