
Product: Dynamics 365 Fraud Protection
Dynamics 365 Fraud Protection
Explore the latest updates, expert insights, and practical tips on combating fraud. Learn about new AI and machine learning features, best practices for protecting your business, and success stories from companies using Dynamics 365 Fraud Protection.


Use guided integration to set up Fraud Protection for your business
To help simplify the Dynamics 365 Fraud Protection integration process, we have added a guided experience. We have included out-of-the-box snippets and step-by-step instructions that can be started from within the product. The guided processes are interactive and provide step-by-step integration instructions, including information about why something is required.
How Microsoft Dynamics 365 Fraud Protection helps Worldline combat fraud
Online fraud increased significantly during the recent pandemic and economic downturn, with losses of an estimated $12 billion worldwide.1 To ensure continuous protection, organizations need modern solutions to protect from a range of fraud—from payment fraud, bots, account takeover, and returns and discounts fraud.
Fraud trends part 4: balancing identity authentication with user experience
Identity authentication is a crucial part of any fraud protection and access management service. That is why Microsoft Dynamics 365 Fraud Protection and Microsoft Azure Active Directory work well together to provide customers a comprehensive authentication seamless access experience.
Customize your protection with new features in the Dynamics 365 Fraud Protection preview
Successful fraud protection relies on a lot of information. The more insights you have into transactions and accounts, the better you will be able to detect suspicious activity.
Enhance your fraud workflow with efficient manual review
Managing robust fraud operations can be complex and time consuming. To help simplify the process and increase your fraud detection efficiency as well as accuracy, Dynamics 365 Fraud Protection takes a cohesive approach to manual review.
Best practices for building an effective fraud scorecard
One of the most important aspects of fraud prevention is to know where you stand in the fight against fraud. An effective fraud scorecard makes you aware of current trends, helps identify any evolving problem areas, and empowers you to make decisions as an organization. Striking the right balance is important.
Import historical data to optimize fraud protection
To help boost your fraud protection strategy, we’ve released an improved data upload experience in Dynamics 365 Fraud Protection. The centralized interface guides you through importing historical data for purchase protection and loss prevention. For details about this feature, refer to the schemas for purchase protection and loss prevention.
Build a tailored fraud prevention strategy with custom assessments
Effectively managing fraud requires a multi-tiered strategy. It is essential to adopt a fraud prevention strategy with a broad view, encompassing multiple user interaction events, and phased decision-making points.
In case you missed it: Webinar offers tips for using AI in retail loss prevention
Looking for a way to harness the power of AI to help prevent retail loss, but missed the recent webinar on the subject? You can register and watch now.
Do you monitor the pulse of your fraud protection operations?
When your business depends on you to make informed strategic, tactical, and operational decisions, being able to gain actionable insights from your fraud protection system is crucial. Data should drive everything from reconfiguring rules to targeting new fraud vectors, manually reviewing transactions, presenting at monthly business meetings, or even monitoring and troubleshooting technical issues.