At recent virtual events, we have talked about the need to build resilience into every layer of the business—empowering people with technology to innovate and adapt to constant, often unpredictable change. This week, during a Q&A session at Interop Digital 2020, I was asked for real-world examples of resilience-building in action.
Field service technology is transforming quickly, evolving at an accelerated pace, and that evolution is significantly impacting how we work, what we work on, and how we best serve our customers. As technology speeds forward creating greater efficiencies, it is also pushing cutting edge technologies into the mainstream.
This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers. In today’s dynamic business climate, field service teams are still expected to maintain infrastructure and customer equipment, often with fewer onsite technicians and limited face-to-face interaction with customers.
This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers. Organizations with essential frontline employees in the field are facing a unique set of challenges responding to the COVID-19 crisis.
This post has been updated on June 15, 2020; for the most up-to-date information on Dynamics 365 offers, see Microsoft offers. Over the past weeks, Microsoft has mobilized global teams to support communities and organizations affected by the COVID-19 crisis.
HoloLens 2 is now available, with breakthroughs in hardware design, AI, and mixed reality. Dynamics 365 mixed reality applications take full advantage of these breakthroughs to deliver even more immersive ways to learn, communicate, and collaborate hands free.
Technology is transforming quickly and evolving at an accelerated pace. That evolution is significantly impacting how we work, what we work on, and how we serve our customers. As technology is speeding forward, creating greater efficiencies, it’s also pushing bleeding edge technologies into the mainstream.
Applies to: Dynamics 365 Remote Assist (version 2019.10.01) Microsoft Dynamics 365 Remote Assist for mobile is now generally available! Users already familiar with Dynamics 365 Remote Assist on HoloLens can access many of the same collaboration tools with just their cell phone or tablet.
Applies to: Dynamics 365 Remote Assist (version 2.05) The Dynamics 365 Remote Assist team is pleased to announce the September 2019 update, which includes an improved Snapshot feature and improved protocol activation experience.
Applies to: Dynamics 365 Remote Assist (version 2.04) The Dynamics 365 Remote Assist team is pleased to announce the August update of Dynamics 365 Remote Assist, which includes the following improvements: Doubled the resolution of PDF files on HoloLens to make them easier to read.
Applies to: Dynamics 365 Remote Assist (version 2.02) In the June release, we updated our User Interface framework to make it faster to make updates and release new features. You may notice some small UI differences, but all the features are the same.
Applies to: Dynamics 365 Remote Assist (v2.01) Check out the latest updates to Microsoft Dynamics 365 Remote Assist! Now you can use the app across companies. This means you can call an expert in another company. Need to call the manufacturer for a piece of equipment to have them help? No problem!