Topic: AI
AI
Discover AI within Microsoft Dynamics 365, where cutting-edge intelligence meets business acumen, equipping leaders with the foresight to navigate tomorrow’s challenges today. Transform your operations with AI-powered insights that redefine efficiency and innovation in the digital era.
Adapting to change with Microsoft Dynamics 365 Sales: Customers’ success stories
In a rapidly changing business landscape, organizations face numerous challenges in meeting their customers’ expectations and staying relevant.
Microsoft Copilot for Sales and Copilot for Service are now generally available
Microsoft is dedicated to helping organizations transform the way people work using secure, enterprise-grade AI capabilities, no matter which business applications teams depend on. Starting today, you can seamlessly integrate role-specific Copilot capabilities into Microsoft 365 applications and popular customer relationship management (CRM) and contact center systems for sales and customer service professionals.
2024 release wave 1 plans for Microsoft Dynamics 365 and Power Platform now available
On January 25, 2024, we published the 2024 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between April 2024 and September 2024. This first release wave of the year offers hundreds of new features and improvements.
Embrace cloud migration with Microsoft Dynamics 365
In this blog, we discuss how the shift to cloud solutions empowers organizations to tackle challenges and thrive in a demanding era. Learn more about Microsoft’s “Accelerate, Innovate, Move” (AIM) program for a smooth cloud transition.
What’s new in Dynamics 365 Field Service Mobile app in 2023 Wave 2
What’s new in Dynamics 365 Field Service Mobile app in 2023 Wave 2. Discover the latest updates and enhancements to the Field Service Mobile app that will help you deliver better service experiences to your customers.
Transform the way work gets done with Microsoft Copilot in Dynamics 365 Business Central
In the rapidly evolving AI landscape, Microsoft Dynamics 365 Business Central is taking the lead with innovations that have equipped more than 30,000 small and medium-sized businesses to work smarter. Powered by next-generation AI, Microsoft Copilot offers new ways to enhance workplace efficiency, automate mundane tasks, and unlock creativity.
Copilot in Dynamics 365 Field Service helps take field support to the next level
One of the most exciting things about the introduction of AI into tools people use every day to do their jobs is the way AI can help revolutionize the way people work. Especially at the frontlines of business, AI provides organizations with innovative and personalized ways to serve customers.
Microsoft Copilot brings generative help and guidance into Dynamics 365 Supply Chain Management
Microsoft Copilot for finance and operations apps with its In-app help guidance in Dynamics 365 Supply Chain Management represents a significant step in enhancing user experience. It bridges the gap between complexity and ease of use, enabling users to unlock the full potential of our product.
Introducing Project “Sophia”, a new generation AI-first business application
Project Sophia is designed to help inform new innovations we can bring to our customers across our Microsoft applications portfolio.
Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization
Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. With AI, organizations can unearth value in the mountain of data across productivity tools like Microsoft 365 and business applications.