Dynamics 365 Remote Assist
Work together from anywhere
OVERVIEW
Streamline operations and optimize training
Solve problems in real time with Dynamics 365 Remote Assist on HoloLens 2, Android, or iOS devices.
- Support technicians using video, screenshots, and mixed reality annotations.
- Take advantage of existing iOS and Android devices by sharing live video feeds and capturing instructions using 2D annotations.
- Assist customers or vendors by inviting them to join mixed-reality calls in real time.
- Access Dynamics 365 Remote Assist features using the Teams mobile app.
- Browse and view service-related documentation in context.
- Place PDF or JPG files into real-world scenarios using HoloLens 2 or share them on mobile devices.
- Gain visibility into operational efficiencies and determine process improvements with Dynamics 365 Remote Assist call metrics.
- Share a real-time view of your environment from anywhere on HoloLens 2, Android, or iOS devices.
- Document calls and important details for future reference and faster resolution.
- Capture asset photos and videos and view asset data to track their condition over time.
- Create and trigger automated workflows based on captured asset data.
The Total Economic Impact™ of Dynamics 365 Remote Assist
Learn how deploying Dynamics 365 Remote Assist delivered a substantial ROI in this Forrester Consulting study commissioned by Microsoft.
PRICING
Dynamics 365 Remote Assist pricing
Explore pricing for Dynamics 365 Remote Assist and related products
Dynamics 365 Remote Assist
$65.00
user/month
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Explore pricing for Dynamics 365 Remote Assist and related products
PARTNERS
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Consulting services
Access a wide range of architecture planning, implementation, and support services.
Partner apps
Extend and enhance your Dynamics 365 solution with hundreds of prebuilt apps.
FastTrack for Dynamics 365
Go live confidently with onboarding and training led by Microsoft experts and partners.
CUSTOMER STORIES
Customers are transforming operations
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Next steps
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