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Netflix | 11E: Map user behaviors to system outputs
Netflix makes clear why it recommends content (
Guideline 11
) by showing an explanation based on user behavior (
Pattern 11E
), in this case, the user’s viewing history.
Image captured July 2020.
G11: Make clear why the system did what it did.
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Guideline 11 > Pattern 11E
Pattern 11E: Map user behaviors to system outputs
G11: Make clear why the system did what it did.
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