HAX Design Library

Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.

Guideline 1

Guideline 1

Make clear what the system can do

Help the user understand what the AI system is capable of doing.
Guideline 1 > Pattern 1A

Pattern 1A: Introductory blurb
Guideline 1 > Pattern 1A > Example

Copilot in PowerPoint | 1A: Introductory blurb

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Guideline 1 > Pattern 1A > Example

Copilot in Word | 1A: Introductory blurb

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Guideline 1 > Pattern 1A > Example

D365 Marketing | 1A: Introductory blurb

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Guideline 1 > Pattern 1A > Example

Outlook | 1A: Introductory blurb and G17: Provide global controls

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Guideline 1 > Pattern 1A > Example

Microsoft Word | 1A: Introductory blurb

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Guideline 1 > Pattern 1B

Pattern 1B: Use explanation (G11) patterns
Guideline 1 > Pattern 1B > Example

Gmail | 1B: Use explanation (G11) patterns

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Guideline 1 > Pattern 1C

Pattern 1C: Expose system controls
Guideline 1 > Pattern 1C > Example

Copilot in PowerPoint | 1C: Expose system controls

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Guideline 1 > Pattern 1C > Example

Viva Topics | 1C: Expose system controls

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Guideline 1 > Pattern 1C > Example

Viva Topics | 1C: Expose system controls

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Guideline 1 > Pattern 1D

Pattern 1D: Demonstrate possible system inputs
Guideline 1 > Pattern 1D > Example

M365 Chat | 1D: Make clear what the system can do

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Guideline 1 > Pattern 1D > Example

Copilot in PowerPoint | 1D: Demonstrate possible system inputs

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Guideline 1 > Pattern 1D > Example

Business Chat | 1D: Demonstrate possible system inputs

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Guideline 1 > Pattern 1E

Pattern 1E: Show a set of system outputs
Guideline 1 > Pattern 1E > Example

Word Online | 1E: Show a set of system outputs

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Guideline 1 > Example

Notion | G1: Make clear what the system can do

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Guideline 1 > Example

Business Chat | G1: Make clear what the system can do

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Guideline 1 > Example

Copilot in Excel | G1: Make clear what the system can do

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Guideline 3

Guideline 3

Time services based on context

Time when to act or interrupt based on the user’s current task and environment.
Guideline 3 > Example

Copilot in Teams | G3: Time services based on context

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Guideline 7

Guideline 7

Support efficient invocation

Make it easy to invoke or request the AI system’s services when needed.
Guideline 7 > Example

Copilot in Word | G7: Support efficient invocation

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Guideline 7 > Example

Copilot in Outlook | G7: Support efficient invocation

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Guideline 7 > Example

Excel Flash Fill | G7: Support efficient invocation

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Guideline 12

Guideline 12

Remember recent interactions

Maintain short-term memory and allow the user to make efficient references to that memory.
Guideline 12 > Example

Business Chat | G12: Remember recent interactions

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Guideline 12 > Example

Bing Search | G12: Remember recent interactions

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Guideline 17

Guideline 17

Provide global controls

Allow the user to globally customize what the AI system monitors and how it behaves.
Guideline 17 > Example

Hugging Chat | G17: Provide global controls

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Guideline 17 > Example

Windows Copilot | G17: Provide global controls

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Guideline 17 > Example

Microsoft Word | G17: Provide global controls

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