HAX Toolkit
Design Library
Guidelines
Design Library
Design Patterns
Workbook
Playbook
About
Share ideas
Microsoft Security
Azure
Dynamics 365
Microsoft 365
Microsoft Teams
Windows 365
Microsoft AI
Azure Space
Mixed reality
Microsoft HoloLens
Microsoft Viva
Quantum computing
Sustainability
Education
Automotive
Financial services
Government
Healthcare
Manufacturing
Retail
Find a partner
Become a partner
Partner Network
Microsoft Marketplace
Software companies
Blog
Microsoft Advertising
Developer Center
Documentation
Events
Licensing
Microsoft Learn
Microsoft Research
View Sitemap
HAX Design Library
Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.
Guideline 11 > Pattern 11A
Pattern 11A: Local explanations
G11: Make clear why the system did what it did.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 11 > Pattern 11A > Example
Business Chat | 11A: Local explanations
Guideline 11 > Pattern 11B
Pattern 11B: Global explanations
G11: Make clear why the system did what it did.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 11 > Pattern 11C
Pattern 11C: Present properties of system outputs
G11: Make clear why the system did what it did.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 11 > Pattern 11D
Pattern 11D: Map system input attributes to system outputs
G11: Make clear why the system did what it did.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 11 > Pattern 11E
Pattern 11E: Map user behaviors to system outputs
G11: Make clear why the system did what it did.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 11 > Pattern 11F
Pattern 11F: Example-based explanations
G11: Make clear why the system did what it did.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 11 > Pattern 11G
Pattern 11G: “What if?” explanations
G11: Make clear why the system did what it did.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 15 > Pattern 15A
Pattern 15A: Encourage explicit feedback on individual system outputs
G15: Encourage granular feedback.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 15 > Pattern 15B
Pattern 15B: Request explicit feedback on selected system outputs
G15: Encourage granular feedback.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 15 > Pattern 15C
Pattern 15C: Reporting inappropriate content
G15: Encourage granular feedback.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 15 > Pattern 15D
Pattern 15D: Use existing public rating or interaction data as feedback for the system
G15: Encourage granular feedback.
Advertising
Chatbot
E-commerce
Email
Health and wellness
English (United States)
Your Privacy Choices Opt-Out Icon
Your Privacy Choices
Your Privacy Choices Opt-Out Icon
Your Privacy Choices
Consumer Health Privacy
Sitemap
Contact Microsoft
Privacy
Manage cookies
Terms of use
Trademarks
Safety & eco
Recycling
About our ads