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HAX Design Library
Interactive collection of the 18 Guidelines for Human-AI Interaction, with design patterns for applying them and examples.
Guideline 2 > Pattern 2A
Pattern 2A: Match the level of precision in UI communication with the system performance – Language
G2: Make clear how well the system can do what it can do.
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Guideline 2 > Pattern 2A > Example
Linguistic uncertainty expressions | 2A: Match the level of precision in UI communication with the system performance – Language
Guideline 2 > Pattern 2B
Pattern 2B: Match the level of precision in UI communication with the system performance – Numbers
G2: Make clear how well the system can do what it can do.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 2 > Pattern 2C
Pattern 2C: Report system performance information
G2: Make clear how well the system can do what it can do.
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Chatbot
E-commerce
Email
Health and wellness
Guideline 2 > Pattern 2D
Pattern 2D: Provide low performance alerts
G2: Make clear how well the system can do what it can do.
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Chatbot
E-commerce
Email
Health and wellness
Guideline 2 > Pattern 2D > Example
Business Chat | 2D: Provide low performance alerts
Guideline 2 > Example
Google Gemini | G2: Make clear how well the system can do what it can do
Guideline 2 > Example
Google Gemini | G2: Make clear how well the system can do what it can do
Guideline 2 > Example
AI-framed questioning | G2: Make clear how well the system can do what it can do
Guideline 2 > Example
Visual uncertainty highlighting | G2: Make clear how well the system can do what it can do
Guideline 2 > Example
Uncertainty highlighting | G2: Make clear how well the system can do what it can do
Guideline 2 > Example
Background explanations | G2: Make clear how well the system can do what it can do
Guideline 2 > Example
Contrastive explanations | G2: Make clear how well the system can do what it can do
Guideline 2 > Example
AI Critiques | G2: Make clear how well the system can do what it can do
Guideline 2 > Example
Hugging Chat | G2: Make clear how well a system can do what it can do
Guideline 2 > Example
Google Bard | G2: Make clear how well a system can do what it can do
Guideline 2 > Example
Hugging Chat | G2: Make clear how well a system can do what it can do
Guideline 2 > Example
Business Chat | G2: Make clear how well the system can do what it can do
Guideline 10 > Pattern 10A
Pattern 10A: Disambiguate before acting
G10: Scope services when in doubt.
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Chatbot
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Email
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Guideline 10 > Pattern 10B
Pattern 10B: Avoid cold starts by eliciting user preferences
G10: Scope services when in doubt.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 10 > Pattern 10C
Pattern 10C: Fall back to other strategies
G10: Scope services when in doubt.
Advertising
Chatbot
E-commerce
Email
Health and wellness
Guideline 10 > Pattern 10C > Example
Kommunicate chatbot | 10C: Fall back to other strategies
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