Microsoft has been digitally transforming since long before the term became a buzzword. In fact, it’s that spirit of continuous transformation and innovation that has enabled the company to pivot and embrace generative AI internally so quickly, says Patrice Trousset, a longtime member of our IT organization, Microsoft Digital Employee Experience.
Trousset would know since he’s been part of IT at Microsoft for so long—more than 25 years—that he is an unofficial historian. Watch this interview with him, the first of a two-part series where he shares how our long history of focusing on the experience our employees have at work has set us up to be ready for our shift to generative AI.
“The purpose has always been the same, even if the role has changed: Support, simplify, optimize everything for our end users, our employees and the organization—to make their lives easier,” Trousset says. “So, every morning when I have my nose in my coffee cup, I’m thinking about that.”
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