PLACEHOLDER TEXT - Do not Remove
Organizations around the world have come to recognize AI as the transformative technology that enables them to gain real business advantage. AI’s ability to reason over vast quantities of data allows those who implement it to uncover deep business insights, augment human expertise, drive operational efficiency, transform their products, and better serve their customers.
But this kind of enterprise-wide transformation means bringing AI to every department, business process, experience, and interaction. Across organizations, departments like finance, human resources, sales, marketing, supply chain, customer service, and more can all be improved, optimized, and refined with AI technology.
At Microsoft, we have embarked on a journey to bring AI to every corner of our organization. Here, we showcase some of the ways we use Data and AI as the foundation for transforming the way we run our business.
The real power of AI technology is that it amplifies our ingenuity and extends our capacity so that we can achieve more. By taking over repetitive activities, automation allows people to focus on their higher value and strategic responsibilities.
Imagine sifting through volumes of emails to find usable customer feedback or weeding through thousands of marketing leads to find the most viable ones; these tasks are valuable but time consuming.
Dedicating AI technology to tackle tasks like these means the people in those roles can be more productive in their jobs, designing better customer experiences and connecting with potential new customers.
With AI handling the more mundane tasks that support good work, we’ve freed up Microsoft’s most valuable assets, it’s people, to focus on what’s most important. Here are some of the ways that we use AI to empower Microsoft employees to be more productive.
Featured content
![Deploying Copilot for Microsoft 365 in four chapters A woman types on her laptop while sitting outside in a natural area.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Deploying Copilot for Microsoft 365 in four chapters
READ BLOG![Copilot for Microsoft 365 for executives: Sharing our Customer Zero deployment and adoption journey at Microsoft In this shortened, executive version of our deployment and adoption guide, we share what we learned rolling out Copilot for Microsoft 365 to our more than 300,000 employees and vendors.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Copilot for Microsoft 365 for executives: Sharing our internal deployment and adoption journey at Microsoft
READ BLOG![Redesigning how we work at Microsoft with generative AI Two employees collaborate in front of a large monitor.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Redesigning how we work at Microsoft with generative AI
READ BLOG![Deploying Copilot for Microsoft 365 internally at Microsoft Three employees stand around a laptop computer in a bright office setting.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Deploying Copilot for Microsoft 365 internally at Microsoft
READ BLOG![10485_social The view from inside a Microsoft datacenter server farm.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Transforming data governance at Microsoft with Microsoft Purview and Microsoft Fabric
READ BLOG![Leveraging advances in AI in a healthcare setting Two researchers view a large video screen with simulated healthcare information.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Leveraging advances in AI in a healthcare setting
WATCH VIDEO![A group of tech workers hold meeting in common space of U.S. office. A group of tech workers hold meeting in common space of U.S. office.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Transforming modern engineering at Microsoft
READ BLOG![Unleashing the citizen developer in all of us with the Microsoft Power Platform Two employees sit side-by-side talking at an outdoor table. Both employees are working on laptops, no information is seen on their screens.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Unleashing the citizen developer in all of us with the Microsoft Power Platform
WATCH VIDEO![How Microsoft’s IT legacy is powering its future A group of employees in a Microsoft conference room with a person drawing on a white board.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
How Microsoft’s IT legacy is powering its future
WATCH VIDEO![How Microsoft’s pivot to generative AI is being fueled by its rich IT history Two employees listen to a presentation in a Microsoft conference room.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
How Microsoft’s pivot to generative AI is being fueled by its rich IT history
WATCH VIDEO![Business woman standing in office. Business woman standing in office.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Creating a modern data governance strategy to accelerate digital transformation at Microsoft
READ BLOG![Powering a generational shift in IT at Microsoft with AI AI-generated image that represents the transformation path that Microsoft Digital is on.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Powering a generational shift in IT at Microsoft with AI
READ BLOGCompetition is fierce, so business success today requires companies to continuously look for ways to cut costs, increase throughput, reduce time-to-market, and improve customer service. We call this improving operational efficiency or optimizing operations. This work involves working through mountains of data to discover new and more effective ways to do everything.
At Microsoft, we’ve found that AI is a powerful partner to answer the questions that arise when we drill deeper into what’s driving these efficiencies: How can I lower costs and remove bottlenecks? How do I consume energy responsibly while improving employee comfort? How do I streamline my supply chain? How do I do my job more effectively? How do I run my business more efficiently?
Learn about how Microsoft is using AI to optimize our operations.
Featured content
![Embracing emerging technology at Microsoft with new AI certifications A Microsoft employee works through an AI certification on a laptop.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Embracing emerging technology at Microsoft with new AI certifications
READ BLOG![The AI Revolution: How Microsoft is responding with an AI Center of Excellence A group of employees collaborate in an open workspace.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
The AI Revolution: How Microsoft Digital (IT) is responding with an AI Center of Excellence
READ BLOG![A woman works at her desk in a Microsoft open space. A woman works at her desk in a Microsoft open space.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Scaling contract reviews at Microsoft with Microsoft Azure AI Services
READ BLOG![10176_social Mohit Jain, Chinmaya Rath, and Sumeet Deshpande are shown working from their home offices in a collage image arrangement.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Automating expense reporting at Microsoft boosts employee experience
READ BLOG![See how we’re simplifying our sales with AI-powered Microsoft Viva Sales A Microsoft salesperson works on a laptop.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
See how we’re simplifying our sales with AI-powered Microsoft Sales Copilot
READ BLOG![A smiling Chepkwony sits at a desk in a home office working on a laptop. A smiling Chepkwony sits at a desk in a home office working on a laptop.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Detecting anomalies at Microsoft with unsupervised machine learning in Microsoft Azure
READ BLOG![How AI will change the employee experience at Microsoft—and at your organization Two women talk to each other in front of computer screens with code displayed.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
How AI will change the employee experience at Microsoft—and at your organization
WATCH VIDEO![Satish Aradhya and Anand Meduri Satish Aradhya and Anand Meduri pose for separate photos, which have been stitched together into a collage.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Responding to site outages at Microsoft with machine learning and AI
READ BLOG![Alexander Mildner and Peter Schlegel sit next to and collaborate with each other while looking at their PCs. Alexander Mildner and Peter Schlegel sit next to and collaborate with each other while looking at their PCs.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Transforming sales at Microsoft with AI-infused recommendations and customer insights
READ BLOGThe bots of today are much more useful and intelligent than ever before, and have become a critical part of how AI empowers employees to do more. Now that bots are infused with natural language processing, language translation, vision, and other useful cognitive skills, they serve as vital productivity tools for all businesses. They can understand human speech, derive intent, communicate in multiple languages, and guide either employees or customers to the solutions they need.
At Microsoft, bots do more than help employees get their jobs done. We use bots as a one-stop shop for all kinds of teams and groups across our organization. They contribute to customer service, answering routine support questions, for example, and help with human resources by locating employment policies or finding the tools to execute common tasks like logging vacation hours or downloading paycheck stubs.
Read about some of the ways bots support and empower the work we do at Microsoft.
Featured content
![Deploying Copilot for Microsoft 365 internally at Microsoft Three employees stand around a laptop computer in a bright office setting.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Deploying Copilot for Microsoft 365 internally at Microsoft
READ BLOG![Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft Copilot An AI-created image illustrating AI prompts with word clouds and computer screens.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Five tips for prompting AI: How we’re communicating better at Microsoft with Microsoft Copilot
READ BLOG![Getting the most out of generative AI at Microsoft with good governance An employee skims through data on a laptop and external monitor.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Getting the most out of generative AI at Microsoft with good governance
READ BLOGOne of the building blocks of digital transformation is a modern data and analytics platform that harnesses data’s power to reveal patterns and make predictions. Being able to understand and tap into these predictions helps fuel digital transformation for enterprises worldwide, including here at Microsoft.
Implementing a modern data and analytics platform allows us to gather, store, and process data of all types and sizes from any data source.
This deeper data understanding unlocks valuable insights, making it easier to identify trends and risks that help us ship on time, provide a quality product for our customers, cut down on business costs, and optimize internal operations.
At Microsoft, our data and analytics platform drives our business forward. Here’s how we use a modern data platform to run our business in the modern age.
Featured content
![Revolutionizing the rollout: Using product adoption data to streamline deployments A group of executives around a boardroom table during a presentation on a large screen.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Revolutionizing the rollout: Using product adoption data to streamline deployments
READ BLOG![Transforming how Microsoft manages its corporate real estate data Woman smiling and waving hello with laptop open.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Transforming how Microsoft manages its corporate real estate data
READ BLOG![Enabling advanced HR analytics and AI with Microsoft Azure Data Lake A professional in an office setting surveys an analytics dashboard on a Microsoft Surface Studio.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Enabling advanced HR analytics and AI with Microsoft Azure Data Lake
READ BLOG![At left, Ulloa looks at the camera in a headshot photo. At right, Ambekar poses outside wearing glasses and smiling. At left, Ulloa looks at the camera in a headshot photo. At right, Ambekar poses outside wearing glasses and smiling.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Revamped Microsoft business intelligence platform boosts data handling and builds trust
READ BLOG![Kanamarlapudi sits next to a desktop and smiles with a shirt that reads “I love data.” Kanamarlapudi sits next to a desktop and smiles with a shirt that reads “I love data.”](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Powering decision making at Microsoft by analyzing data with Microsoft Power BI
READ BLOG![Two adults in office environment. Female sitting at desk with hands on keyboard. Dual monitors are present. Two adults in office environment. Female sitting at desk with hands on keyboard. Dual monitors are present.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)