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Microsoft Digital created a robust plan to guide the transition from Skype for Business to Microsoft Teams, enabling organizations worldwide to upgrade key business software. Microsoft Digital paved a clear path for the upgrade process, providing an exceptional experience and driving early adoption along the way.
Here, we share how we approached the technical upgrade, implemented change-management and adoption strategies, and trained our global organization on using Teams as a hub for teamwork and communication. Learn from our journey at Microsoft and customize resources and training materials to make your own organization’s transition to Microsoft Teams smooth, productive, and powerful.
Microsoft Digital set out to meet the needs of an evolving, increasingly modern workplace by upgrading employees from Skype for Business to Microsoft Teams. In order to make sure the expansive transition was seamless, easy, and intuitive, Microsoft Digital first configured Teams to run alongside Skype for Business and then upgraded to Teams-only mode after that initial side-by-side period.
Learn how we used a phased approach emphasizing readiness and productivity to accelerate adoption and help ensure a smooth transition.
Featured content
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Microsoft’s tips for staying productive in an evolving hybrid world
READ BLOG![A group of people sit at a table A group of people sit at a table talking with people in a Microsoft Teams meeting.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Transforming Microsoft with Microsoft Teams: Collaborating seamlessly, teaming up fearlessly
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Advancing your meetings with the Microsoft Teams Meeting Guide
READ BLOGUpgrading to Microsoft Teams has enabled a company-wide cultural change, so it was important for Microsoft Digital to systematically drive adoption at every step of the transition. We implemented a change-management plan to actively engage executive sponsors and end users, created training and evangelism programs, and promoted the transition to Teams through a comprehensive channel strategy—all supported by metrics-focused analysis tools.
Learn how Microsoft Digital thought through change-management and adoption strategies and unlocked an exceptional transition experience. Customize our assets to support the transition to Microsoft Teams at your own organization.
Featured content
![Bonding in 3D: How Microsoft employees are finding connection in Microsoft Teams A screenshot of the Microsoft Mesh immersive spaces environment showing different employee-based avatars participating in a Microsoft Teams hybrid meeting.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Bonding in 3D: How Microsoft employees are finding connection in Microsoft Teams
READ BLOG![How Microsoft enables its employees to work remotely with Microsoft Teams A woman collaborating with colleagues during a Microsoft Teams meeting while working in an open office setting.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
How Microsoft enables its employees to work remotely with Microsoft Teams
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Teaching Microsoft employees healthy hybrid meeting habits with Minecraft
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New Microsoft Teams app helps facilitate employee connectivity in a challenging hybrid work environment
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Unpacking how Microsoft employees collaborate on Microsoft Teams and Viva Engage
READ BLOG![Gayle Townsend smiles for the camera with a virtual background of a living room behind her. Gayle Townsend smiles for the camera with a virtual background of a living room behind her.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Taking command: How Microsoft employees are doing more with Microsoft Teams
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Using Microsoft Teams and ServiceNow to enhance end-user support at Microsoft
READ BLOGMicrosoft Digital needed to support employees through the stages of their adoption journey, from generating an understanding of the benefits and functionality of Microsoft Teams to creating enthusiasm among employees for this new way of working. We developed a training program to teach employees how to get started in Teams, use Teams to perform existing tasks, and make it their hub for teamwork.
While we focused on training employees to think and work differently to achieve better results, we learned just how important it is to offer introductory and scenario-based Microsoft Teams topics. We developed multimodal training options to suit a variety of learning styles.
These resources are similar to the training tools used at Microsoft and can be introduced to your own enterprise to help enhance employee adoption and encourage productivity.
Featured content
![Making Microsoft Teams Premium better for customers Female business professional sitting at a desk, working on designs using devices running PowerPoint and Microsoft Teams.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Making Microsoft Teams Premium better for customers
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Microsoft Teams increases collaboration in the modern workplace at Microsoft
READ BLOG![How Microsoft enables its employees to work remotely with Microsoft Teams A woman collaborating with colleagues during a Microsoft Teams meeting while working in an open office setting.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
How Microsoft is enabling its employees to work remotely with Microsoft Teams
READ BLOG![Samocha and Koch pose for a screenshot taken in Microsoft Teams from their home offices. Samocha and Koch pose for a screenshot taken in Microsoft Teams from their home offices.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Onboarding new Microsoft employees with Microsoft Teams while working remotely
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Deploying Microsoft Teams across Microsoft hinged on good governance
READ BLOG![10202_social_new woman collaborating during a Microsoft Teams meeting while working in an open office setting on dual monitor.](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Driving inclusive and effective meetings at Microsoft with Microsoft Teams
READ BLOG![Location-based routing enables Microsoft India move to Microsoft Teams Jerry Newell, wearing headphones, smiles at the camera as he works at home.44](http://approjects.co.za/?big=www.microsoft.com/onerfstatics/marketingsites-wcus-prod/_h/9be151e5/coreui.staticshttps://www.microsoft.com/images/1x1clear.gif)
Location-based routing enables Microsoft India move to Microsoft Teams
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Disability as a strength: Three practices to help you create inclusive experiences at your company
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