Unlock customer data and create personalized, end-to-end customer engagements across channels to create long-lasting relationships.
We’ve collected more than 200 real-life examples of how organizations are partnering with Microsoft and leveraging our proven AI capabilities to achieve their strategic ambitions and solve real business challenges.
Today, we’re announcing new agentic capabilities that will accelerate these gains and bring AI-first business process to every organization.
At M12, we’ve seen four themes emerge as the winning principles of companies that succeed in getting noticed, building resilience, and achieving success.
This past year was one of technology’s most exciting with the emergence of generative AI, as leaders everywhere considered the possibilities it represented for their organizations.
CarMax has applied AI to improve the experience for both customers and employees.
Retailers are depending on technology to navigate challenges ranging from shifting purchase habits to supply chain complexities.
Powered by next-generation AI, Microsoft Copilot offers new ways to enhance workplace efficiency, automate mundane tasks, and unlock creativity.
Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet.
Six months ago, we introduced Microsoft Dynamics 365 Copilot, the world’s first AI Copilot natively built for customer relationship management (CRM) and enterprise resource planning (ERP) applications.
