Agent adoption

Explore an in-depth guide to managing customer-facing real-time voice agents with Copilot Studio, from governance foundations to production readiness.

See what’s new in Copilot Studio, April 2026: updates to workflows, increased control over agent operations, and an expanded agent usage estimator.

Real-time voice agents are now generally available in Copilot Studio, supporting adaptive voice experiences for complex customer conversations.

Introducing new capabilities in Microsoft Copilot Studio that help you automate your business processes by mixing AI agents and workflows.

Learn what’s new in Copilot Studio: Multi-agent systems are now generally available, plus recent updates to the Prompt Editor and governance controls.

Explore Copilot Studio feature updates that support secure, scalable agent development—from enhanced agent evaluations to improved automation tools.

Explore the new and redesigned guidance hubs to help your organization plan, build, and operate agents with clarity throughout the agent lifecycle.

Agent Evaluation in Copilot Studio helps makers move from early optimism to grounded confidence as agents grow in complexity and impact.

Learn six key capabilities organizations are using to scale Copilot Studio agent adoption in 2026—plus practical considerations for enterprise deployment.

In this edition of our monthly roundup, we’re highlighting a few of our biggest updates from Microsoft Ignite 2025 and walking through new capabilities available today.

Today we’re excited to bring OpenAI’s GPT-5.2 to Microsoft 365 Copilot and Microsoft Copilot Studio.

Explore new Microsoft Copilot Studio updates to shape agent behavior, enforce organizational standards, and support agentic business transformation.