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Microsoft Unified in Action

Achieve more with your Microsoft technologies.
A team collaborates around computers in an office, with code visible on several monitors.

Research

Driving resilient performance

Microsoft Unified Mission Critical Services delivers 114% ROI¹ for customers as well as improved resilience, faster issue resolution, and optimized performance across mission-critical environments.

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Research

Unified delivers proven ROI

Achieve 225% ROI² with Microsoft Unified while improving operational efficiency, reducing downtime, and optimizing performance across your Microsoft environments.

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Video

A connected support experience

Learn about the new Microsoft Engage Center platform in this video and explore how it brings support, learning, and insights together in one connected experience.

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Customer story

AI-Driven Processing Acceleration

EY reduced manual document processing by up to 90% with Azure AI Document Intelligence and Microsoft Unified, accelerating client work from weeks to days.

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Customer story

AI Innovation at Scale

Kajima built in-house AI apps with Microsoft Unified, accelerating development, strengthening security, and scaling internal expertise to enable faster, smarter innovation.

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Research

AI Adoption, Accelerated

Microsoft Unified helps organizations accelerate Microsoft 365 Copilot adoption, providing centralized support and proactive guidance to improve productivity, collaboration, and effective use of AI.

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Customer story

99% Faster Decision-Making

Carlsberg reduced time to query operational standards by ~99% with its Global Brain AI assistant, accelerating decision-making and scaling supply chain insights across 10,000 workers.

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Event

Meet the Unified team

Join the Microsoft AI Tour to explore AI transformation, attend a Microsoft Unified breakout session, and visit our booth.

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  • [1] The Total Economic Impact™ Of Microsoft Mission Critical Services, May 2026. A commissioned study conducted by Forrester Consulting.
  • [2] The Total Economic Impact™ Of Microsoft Unified, March 2025. A commissioned study conducted by Forrester Consulting.
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