End-to-End Task-Completion Neural Dialogue Systems

  • Xiujun Li ,
  • Yun-Nung Chen ,
  • Lihong Li ,
  • ,
  • Asli Celikyilmaz

the 8th International Joint Conference on Natural Language Processing |

Published by IJCNLP 2017

This paper presents an end-to-end learning framework for task-completion neural dialogue systems, which leverages supervised and reinforcement learning with various deep-learning models. The system is able to interface with a structured database, and interact with users for assisting them to access information and complete tasks such as booking movie tickets. Our experiments in a movie-ticket booking domain show the proposed system outperforms a modular-based dialogue system and is more robust to noise produced by other components in the system.