Microsoft at CHI 2022

Organizers: Matthias Baldauf, Peter Fröhlich, Virpi Roto, Philippe Palanque, Siân Lindley, Jon Rogers, Wendy Ju, Manfred Tscheligi

Automation has been permeating our everyday lives in various facets. Given both the ubiquity and, in many cases, the indispensability of ubiquitous automated systems, creating engaging experiences with them becomes increasingly relevant. This workshop provides a platform for researchers and practitioners working on (semi-)automated systems and their user experience and allows for cross-discipline networking and knowledge transfer. In a keynote talk, paper presentations, discussions, and hands-on sessions, the participants will explore and discuss user engagement with automation for operation, appropriation, and change. The results of the workshop are a set of research ideas and drafts of joint research projects to drive further automation experience research in a collaborative interdisciplinary manner.

Organizers: Gagan Bansal

Organizers: Matthew J. Bietz, Nitesh Goyal, Nicole Immorlica, Blair MacIntyre, Andrés Monroy-Hernández, Benjamin C. Pierce, Sean Rintel, Donghee Yvette Wohn

It is generally acknowledged that the virtual event platforms of today do not perform satisfactorily at what is arguably their most important function: providing attendees with a sense of social presence. Social presence is the “sense of being with another” and can include ways of knowing who is in the virtual space, how others are reacting to what is happening in the space, an awareness of others’ activities and availability, and an idea of how to connect with them. Issues around presence and awareness have been perennial topics in the CHI and CSCW communities for decades. Nevertheless, the time feels ripe for a new effort with a special focus on larger-scale virtual events, given the accelerated pace of change in the socio-technological landscape and the tremendous potential impact that new insights could now have. The goal of this workshop is to bring together researchers and developers from academia and industry with a shared interest in improving the experience of virtual events to exchange insights and hopefully energize an ongoing community effort in this area.

Speaker: Kori Inkpen

Human-computer interaction has entered a third, globally-connected era. The initial focus on making computers usable was followed by efforts to realize visions of the potential, with CHI a key player. Those visions are realized, yielding new opportunities and challenges, many of them unanticipated. HCI draws on computer science, human factors, information systems, and information science. It relies on design and interacts with AI. This course provides an understanding of forces that guide the interaction of related disciplines, constraints imposed by human nature and the trajectories we are following, and opportunities and issues that will engage us in the years ahead.

Jonathan Grudin

Organizers: Lena Mamykina, Daniel A. Epstein, Predrag Klasnja, Donna Sprujt-Metz, Jochen Meyer, Mary Czerwinski, Tim Althoff, Eun Kyoung Choe, Munmun De Choudhury, Brian Y Lim

Increasing availability of personal data opened new possibilities for technologies that support individuals’ reflection, increase their self-awareness, and inform their future choices. Personal informatics, chiefly concerned with investigating individuals’ engagement with personal data, has become an area of active research within Human-Computer Interaction. However, more recent research has argued that personal informatics solutions often place high demands on individuals and require knowledge, skills, and time for engaging with personal data. New advances in Machine Learning (ML) and Artificial Intelligence (AI) can help to reduce the cognitive burden of personal informatics and identify meaningful trends using analytical engines. Furthermore, introducing ML and AI can enable systems that provide more direct support for action, for example through predictions and recommendations. However, there are many open questions as to the design of personal informatics technologies that incorporate ML and AI. In this workshop, we will bring together an interdisciplinary group of researchers in personal informatics, ML, and AI to outline the design space for intelligent personal informatics solutions and develop an agenda for future research in this area.

Organizers: Upol Ehsan, Philipp Wintersberger, Q. Vera Liao, Elizabeth Anne Watkins, Carina Manger, Hal Daumé III, Andreas Riener, Mark O. Riedl

Explainability of AI systems is crucial to hold them accountable because they are increasingly becoming consequential in our lives by powering high-stakes decisions in domains like healthcare and law. When it comes to Explainable AI (XAI), understanding textit{who} interacts with the black-box of AI is just as important as “opening” it, if not more. Yet the discourse of XAI has been predominantly centered around the black-box, suffering from deficiencies in meeting user needs and exacerbating issues of algorithmic opacity. To address these issues, researchers have called for human-centered approaches to XAI. textit{In this second CHI workshop on Human-centered XAI (HCXAI)}, we build on the success of the first installment from CHI 2021 to expand the conversation around XAI. We chart the domain and shape the HCXAI discourse with reflective discussions from diverse stakeholders. The goal of the second installment is to go beyond the black box and examine how human-centered perspectives in XAI can be operationalized at the conceptual, methodological, and technical levels. Encouraging holistic (historical, sociological, and technical) approaches, we put an emphasis on “operationalizing”, aiming to produce actionable frameworks, transferable evaluation methods, concrete design guidelines, and articulate a coordinated research agenda for XAI.