Nancy Baym
Senior Principal Research Manager
News & features
New Future of Work: AI is driving rapid change, uneven benefits
| Jaime Teevan, Sonia Jaffe, Rebecca Janssen, Nancy Baym, Siân Lindley, Bahar Sarrafzadeh, Brent Hecht, Jenna Butler, Jake Hofman, and Sean Rintel
For the past five years, the New Future of Work report has captured how work is changing. This year, the shift feels especially sharp. Previous editions have focused on technology’s role in increasing productivity by automating tasks, accelerating communication, and…
In the news | Harvard Business Review
What a Year of WFH Has Done to Our Relationships at Work
More than a year into the Covid-19 pandemic and WFH, new research from Microsoft shows that employees and teams are becoming much more siloed. In particular, connections with people outside our immediate teams has shrunk dramatically, leading to fewer places…
Awards | International Communications Association (ICA)
Nancy Baym awarded 2019 Frederick Williams Prize
Nancy Baym, Principal Researcher at Microsoft Research was awarded the 2019 Frederick Williams Prize for Contributions to the Study of Communication Technology. The award recognizes the major contributions and cumulative achievements of senior scholars who have advanced the study and…
In the news | Slate
A Little Less Conversation
Some people thought the laying of the trans-Atlantic cable might bring world peace, because connecting humans could only lead to better understanding and empathy. That wasn't the outcome—and recent utopian ideas about communication have also met with a darker reality.
In the news | Forbes
How Technology Has Transformed, And Complicated, Music Fandom: Interview With Nancy Baym
Principal Researcher Nancy Baym discusses why there is no one-size-fits-all solution to nailing fan engagement in the digital age.