FLASH: A Reliable Workflow Automation Agent
LLM-based agents usually have challenges in reliably executing multi-step tasks even with detailed instructions. This is because of the error propagation nature of step-by-step agent models. We have developed FLASH agent to address these challenges through innovative reasoning and reflection processes. In our real-world case studies, FLASH demonstrated superior accuracy in customer support, incident management and business workflow automation.
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Pioneering advancements in AI and Systems
Algorithmic and hardware innovation for efficient, reliable, and sustainable cloud services and infrastructure at scale Systems Innovation is a joint collaboration between Microsoft 365, MSR and Azure focused on leveraging our deep workload understanding and combining algorithmic research with AI/ML techniques and…