Improving search relevance for short queries in community question answering

  • Haocheng Wu ,
  • Wei Wu ,
  • Ming Zhou ,
  • Enhong Chen ,
  • Lei Duan ,
  • Heung-Yeung Shum ,
  • Wei Wu

Proceedings of the 7th ACM international conference on Web search and data mining (WSDM'14) |

Published by ACM

Relevant question retrieval and ranking is a typical task in community question answering (CQA). Existing methods mainly focus on long and syntactically structured queries. However, when an input query is short, the task becomes challenging, due to a lack information regarding user intent. In this paper, we mine different types of user intent from various sources for short queries. With these intent signals, we propose a new intent-based language model. The model takes advantage of both state-of-the-art relevance models and the extra intent information mined from multiple sources. We further employ a state-of-the-art learning-to-rank approach to estimate parameters in the model from training data. Experiments show that by leveraging user intent prediction, our model significantly outperforms the state-of-the-art relevance models in question search.