Category: Business
Translator Solutions in Action: Internet Explorer
Team: Internet Explorer Solution: Customer Support The Internet Explorer (IE) team at Microsoft uses the Microsoft Translator API to translate non-English customer reports from around the world, allowing them to resolve customer issues faster and more effectively. The API has also improved IE’s ability to triage customer comments and conduct data mining on text that is not written in….
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Simplicity is Possible in a Multi-Lingual, Omni Channel Support World
The following is a guest post by the Microsoft Translator Partner, Lionbridge Technologies, who developed GeoFluent as a solution to address the challenge of real-time translation of user generated content leveraging the Microsoft Translator automatic translation service and customization capabilities of the Translator Hub. Let’s face it: customers appreciate simplicity. Nothing saves an angry customer from becoming an ex-customer like….
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Translator Solutions in Action: Bing
Team: Bing Solution: Customer Support, Website Localization The Bing search engine offers its services around the globe, with millions of requests entered in languages other than English. In order to improve foreign language search results, the Whole Page Relevance team at Bing needed a way to translate millions of phrases from more than 10 graphic device interface languages into….
Translator Solutions in Action: Microsoft Services Global Delivery
Over the next few weeks, we’ll be showcasing how various teams around Microsoft have been able to use Translator to improve their internal and external operations in areas such as readiness, communications, customer support, forums and user groups, and web localization. Translator has proved to be a valuable tool for many teams across Microsoft, and we’re happy to be able….
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WorldWideScience.org Provides Multi-Language Access to the World’s Scientific Research
How do you make libraries of billions of pages of scientific research, published in multiple languages, accessible to people around the globe? This was the problem faced by the WorldWideScience Alliance, a multinational partnership whose mission is to eliminate barriers in finding and sharing research across national boundaries. To solve this problem, WorldWideScience reached out to Deep Web Technologies which….
How to Get the Most Out of Your Translation Workflows in 2015
Like any project management workflow, managing your organization’s translation and localization is a constant balancing act between speed, quality and price. In a recent webinar, “Translation Trends 2015” hosted by MemSource, Microsoft Translator’s Group Program Manager Chris Wendt showed how improvements in collaboration technology for translation could help raise the bar for all three of these elements. The primary choice….
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“My Reading Level” App Uses the Microsoft Translator API to Help Non-Native English Speakers Improve their English Skills
Learning another language can be tough– even after you have mastered all of the basics, you still need constant practice to improve your fluency and vocabulary. Using the Microsoft Translator API, Microsoft Foundry Cambridge, a Microsoft development team, has developed the My Reading Level app for Windows 8.1 which delivers customized language learning features within a personalized newsfeed to help….
Microsoft Translator Celebrates International Translation Day
Promoted by the International Federation of Translators since 1953, the goal of International Translation Day has been to celebrate the worldwide translation community that is becoming increasingly essential in the era of progressing globalization. Microsoft celebrates International Translation Day (September 30, 2014) with a look back at what has proven to be a year of exciting announcements from Microsoft Translator. One of the most….
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Microsoft Sponsors AMTA 2014
Microsoft is proud to be a major sponsor of AMTA 2014. The conference, held from October 22-26 in Vancouver, BC, is a great opportunity to hear about the most current developments and trends in Machine Translation (aka Automatic Translation) and to meet and share your ideas with people deeply involved in and passionate about it. The main….
Yammer Localization Updates Powered by Microsoft Translator
There are some exciting new changes happening in the world of Social Enterprise. Earlier today Yammer announced key localization updates across its web client, mobile apps, and the Yammer Success Center, that will improve communication within your organization. Yammer is taking localization a step further following last year’s announcement of localization support and is introducing message translation in both the iOS and….
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