Trace Id is missing
Skip to main content
Surface
Cart 0 items in shopping cart
Sign in
A Surface Laptop 5 in Sage.
Front view of Surface Laptop 5 in Platinum with Alcantara keyboard.
Save up to $407.80

Surface Laptop 5 (Certified Refurbished)

  • This device is preloaded with Windows 11. Learn more

Multitasking speed powered by 12th Gen Intel® Core™ i5/i7 processors built on the Intel® Evo™ platform, with Windows 11 and a vibrant touchscreen. Sleek ...and beautiful, in your choice of size.¹ And battery life² for real life to do your thing your way all day. Surface Laptop 5 gives you the perfect balance to do it all.

Here’s how the Certified Refurbished program works

The Microsoft Certified Refurbished program offers the opportunity to buy a pre-owned device at a discounted price. Each device is extensively screened, repaired, tested, and cleaned to Microsoft standards and comes with a 12-month warranty for Surface products—plus the option to purchase additional protection for your device. Available exclusively at Microsoft Store.
Learn more about the program

Why buy from Microsoft Store

We offer free 2-3 day shipping, 60-day returns, and one-on-one help with shopping, setup, and training. Plus, if we lower our price on a physical product within 60 days from delivery, contact us and we’ll honor a price adjustment.
Learn more about why to buy from Microsoft StoreBook a shopping appointment

Starting From $679.20

Flexible payments available with PayPal and Citizens Pay®.
Learn more

Choose your color     
Build your device

Free 2-3 day shipping. Free returns.

Special pricing for eligible students, parents, teachers and military. May not be combinable with other offers.

Check your eligibility
Overview Tech specs

All Microsoft Certified Refurbished devices include

Repaired and cleaned

Every Certified Refurbished product is extensively screened, repaired, tested, and cleaned to high Microsoft standards—so you can be confident in the quality of your device.

Repackaged

Your device will arrive repackaged in its own Microsoft Certified Refurbished box with all standard accessories and manuals included—just like new.

Warranty and support

Each device includes an extensive warranty—12 months for Surface devices, 90 days for Xbox consoles, plus additional extended warranty options.

Certified Refurbished Surface

Showing %{start} through %{end} of %{total} items
See all
End of Certified Refurbished Surface

Why buy from Microsoft Store 

We offer free shipping, free returns, and cash for eligible used devices, as well as multiple ways to pay. Plus, if we lower our price on a physical product within 60 days from delivery, we’ll honor a one-time price adjustment.​
Learn about these benefits

Multiple ways to pay​

 Microsoft Store and partners are bringing you new ways to pay at checkout. They’re simple, safer options to get what you want when you want.​

Learn about multiple ways to pay

60-day price protection​

Buy now, enjoy price protection for 60 days from your delivery date. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we’ll honor a one-time price adjustment. Exclusions apply.​

Learn about price protection

Get cash for your used device

Trade in any eligible device—laptop, tablet, phone, or game console—from a variety of brands and get cash back.

Learn about trade-ins

Free 2-3 day shipping and 60 day returns​

Get free 2-3 day shipping with no minimum purchase. Plus, enjoy 60 day returns on almost any physical product.​

Learn more about shipping Learn more about returns
  • Flexible payments: With approval of Citizens Pay Line of Credit at 0% APR and 12- or 18-month term. Subject to individual credit approval. See the Citizens Pay Line of Credit Agreement for full terms and conditions. Citizens Pay Line of Credit Account offered by Citizens Bank, N.A.​
  • Price protection: Microsoft Store Price Adjustment: Valid on purchases of qualifying new or refurbished consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment: Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes commercial and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Price Adjustment must be requested within 60 days after the customer receives the product and cannot be completed at time of purchase. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See Microsoft Store Price Protection for full terms and full list of eligible retailers.​​
  • Returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.​​
  • Trade-In: Available only through the Microsoft Store online in the United States (including Puerto Rico). Offer valid for reimbursements after trade in of qualifying devices (PC, laptop, mobile phone, tablet, video game console). Recycled devices are not eligible for cash back. To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully-functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply.​​
  • Microsoft reserves the right to modify or discontinue offers at any time.​

  • [1] Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.

    [2] Up to 18 hours of battery life based on typical Surface device usage on Surface Laptop 5 13.5”

    Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 13.5” Intel® Core™ i5, 256GB, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel, OneNote and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Tested with Windows Version 11.0.22621 t. Available only on Microsoft Store online in the United States (including Puerto Rico) and Canada, on eBay Marketplace, on Walmart Marketplace, at eCompany Store, and when offered by Customer Support Services. For eBay purchases, additional terms apply. Offer valid only on select refurbished Surface devices. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Price discount does not include taxes, shipping or other fees. Applicable return policy applies to each purchase. Promotional items given, or discounted products bought with, a qualifying product are not valid or must be returned if the qualifying product is returned. Refunds will take into account the discount. Limit of 5. Microsoft reserves the right to modify or discontinue offers at any time to the extent permitted by applicable law. Other exclusions and limits may apply.
  • Offer valid from July 25, 2023 to 11:59 PM PST June 30th, 2024, while supplies last. Available only in Microsoft retail and online store in United States (including Puerto Rico) and Canada. Offer valid only on select accessories after purchase of select PC. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or promo code(s). May not be combinable with other offers. Refunds will take into account the discount. Price discount does not include taxes, shipping or other fees. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit of 5 offers per device. Other exclusions and limits may apply.

*Some accessories, software, Microsoft 365 subscriptions and services sold separately.

[1] Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.

[2] Up to 18 hours of battery life based on typical Surface device usage on Surface Laptop 5 13.5”
Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 13.5” Intel® Core™ i5, 256GB, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby.  The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel, OneNote and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled.  Wi-Fi was connected to a network.  Tested with Windows Version 11.0.22621 (21H2). Battery life varies significantly with settings, usage and other factors.  

Up to 17 hours of battery life based on typical Surface device usage on Surface Laptop 5 15”
Testing conducted by Microsoft in August 2022 using preproduction software and preproduction 15” Intel® Core™ i7, 256GB, 8GB RAM device. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing eight popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel, OneNote and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150 nits with Auto-Brightness disabled.  Wi-Fi was connected to a network. Tested with Windows Version 11.0.22621 (21H2). Battery life varies significantly with settings, usage and other factors.

[3] Requires Dolby Vision® and Dolby Vision IQ™ encoded content and video. 

[4] Requires Dolby Atmos® encoded content and audio. 

[5] Requires license or subscription (sold separately) to activate and use.

[6] Activation required. After your 1-month free trial, Microsoft 365 Family is $99.99 per year. Credit card required. Cancel anytime to stop future charges. You are asked to provide credit card information to help ensure that you do not experience any interruptions with your service once your trial ends. Your credit card will not be billed until the end of the trial period. You can cancel any time during the trial period by clicking Turn off recurring billing in My Account.

[7] Activation required for Xbox Game Pass Ultimate. Xbox Game Pass ultimate 30 day trial accessible through Xbox.com/Play. You can use it to play games on Xbox One and Xbox Series Consoles, and stream select games where available to Surface Laptop 5 through Xbox.com/Play and other supported devices. Not currently available in China. 

[8] System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. 1 TB = 1,000 GB. See Surface.com/Storage for more details. 

[9] Customer Replaceable Units (CRUs) are components available for purchase through your Surface Commercial Authorized Device Reseller. Components can be replaced on-site by a skilled technician following Microsoft’s Service Guide. Opening and/or repairing your device can present electric shock, fire and personal injury risks and other hazards. Use caution if undertaking do-it-yourself repairs. Device damage caused during repair will not be covered under Microsoft’s Hardware Warranty or protection plans. Components will be available shortly after initial launch; timing of availability varies by component and market. 

[10] Microsoft’s Limited Warranty is in addition to your consumer law rights.  

[11] Download the full Eco profiles see –  EcoProfile Surface Laptop 5 13.5" and EcoProfile Surface Laptop 5 15"

[12] For more information on registration in other markets check – Electronic Product Environmental Assessment Tool Surface Laptop 5

 

 

 
Back to tabs
Back to top