Retail Archives - Microsoft 365 Blog http://approjects.co.za/?big=en-za/microsoft-365/blog/audience/retail/ Tue, 28 Jun 2022 17:52:16 +0000 en-ZA hourly 1 https://wordpress.org/?v=6.6.2 5 steps for boosting your digital transformation with Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/02/18/5-steps-boost-digital-transformation-microsoft-365/ Tue, 18 Feb 2020 18:00:25 +0000 Over the past few months, I’ve had the opportunity to speak with many companies whose IT teams are focused on a path of “digital transformation.” The one thing I hear over and over is the challenges they have in getting users to adopt new software even though it will help them to be more productive

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Over the past few months, I’ve had the opportunity to speak with many companies whose IT teams are focused on a path of “digital transformation.” The one thing I hear over and over is the challenges they have in getting users to adopt new software even though it will help them to be more productive in the long term.

This month, I’d like to share with you some great tools and resources that you can leverage to help drive adoption with your users. These tools provide users with the resources they need to build the skillsets needed to be successful while providing you with the insights you need to track adoption.

Microsoft 365

Best-in-class productivity apps with intelligent cloud services that transform the way you work.

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So how can we help bring your vision of the world’s productivity cloud—Microsoft 365—to life?

Step 1: Get industry-specific guidelines with the Productivity Library

Start with understanding how Microsoft 365 can improve productivity in your specific role or industry using scenarios and best practices with the Productivity Library. The Productivity Library is available for a wide range of industries including financial services, retail, and healthcare and gets granular for roles like operations, sales, and human resources.

Step 2: Develop a plan with the Microsoft 365 Adoption Guide

The Microsoft 365 Adoption Guide helps you to not just identify and prioritize key scenarios, but also helps you understand how to best build and launch your adoption plan with your stakeholders. The Microsoft 365 Adoption Guide will help you drive business value by showing you how to monitor and track adoption and usage.

Step 3: Create your advocates and champions

When you’re ready to start training your users, we recommend leveraging the power of the Office 365 Champions program. This program is designed to help you create a circle of influence for those early adopters or go-to people in your organization and empower them to become your Office 365 Champions. This program provides support and resources to help these users find more efficient way to tackle everyday tasks and then share those learnings with their peers.

Step 4: Build your own learning portal

Did you know you can build a custom training portal with just a few clicks? Microsoft 365 Learning Pathways is a customizable, on-demand learning solution designed to increase usage and adoption of Microsoft 365 services in your organization. This includes on-demand custom training, SharePoint Online portal provisioning, and straightforward steps to provision, customize, and share your new portal with users.

Step 5: Track users progress

Once you implement some of these learning resources you’ll need some tools to help you to track your software adoption progress. The new Microsoft Productivity Score—currently in private preview—will provide you with visibility into how your organization works, insights that identify where you can enable improved experiences so people can reach their goals, and actions to update skills and systems so everyone can do their best work.

For companies who want to help their employees better understand how they spend their time and guide them to better work habits and team norms, we encourage you to turn on MyAnalytics. This tool helps users improve their focus, wellbeing, network, and collaboration.

MyAnalytics is available to Microsoft 365 and Office 365 Enterprise and Business suite users.

Finally, for a top-down view, we offer Workplace Analytics. Workplace Analytics provides more advanced tools to discover and analyze the business impact of the way people work and help drive change through MyAnalytics. It gives you a view into collaboration patterns that empowers organizations to act with agility, improve employee experience, and sharpen customer focus.

Workplace Analytics is available as a Microsoft 365 add-on service.

Check out the Microsoft 365 Knowledge podcast

To help you better understand why Microsoft 365 is the world’s productivity cloud, I encourage you to check out the Microsoft 365 Knowledge podcast. Hosted by veteran IT blogger Paul Thurrott and myself, this podcast series digs into the features and functionality across the products that make up Microsoft 365. We also share real-world tips and tricks to help you get the most out of the product. The first two episodes are available on demand.

Every company’s path to digital transformation is different. Over the next few months we’ll bring you more resources, as well as interviews with organizations who share their tips and secrets on their own successful transformations and their learnings from these projects on how they harnessed the transformative power of Microsoft 365—the world’s productivity cloud.

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5 attributes of successful teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/11/19/5-attributes-successful-teams/ Tue, 19 Nov 2019 14:00:52 +0000 The way we work has changed. Today, winning in business requires constant innovation, and this innovation in turn requires collaboration across disciplines, geographies, and cultures. Prior to this seismic shift in the workplace, the atomic unit of productivity was the individual. Now it’s the team. A high-performing team brings together talented individuals and operates as

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The way we work has changed. Today, winning in business requires constant innovation, and this innovation in turn requires collaboration across disciplines, geographies, and cultures. Prior to this seismic shift in the workplace, the atomic unit of productivity was the individual. Now it’s the team. A high-performing team brings together talented individuals and operates as more than the sum of its parts. It draws on the strengths of each member and compensates for individual limitations. But in an increasingly distributed and fast-paced world, even the perfect team chemistry isn’t enough. Today’s teams also need collaboration tools that help them put that chemistry to work. They need technology that can reach across space and time and help team members feel like they’re just a few feet away, even when they’re worlds apart.

At Microsoft, we’re on a mission to help every team become a successful team. And so, we partnered with IDEO, a global design company known for its human-centered, interdisciplinary approach. Together, we researched successful workplace teams to find out what they had in common. Then we used what we learned to create The Art of Teamwork—a new digital curriculum built around the five attributes of a successful team.

And that’s not all. We’re also using the findings from the research to refine Microsoft Teams, the hub for teamwork in Microsoft 365. What’s clear from the data is that the future of workplace collaboration won’t be defined by any one technology. Instead, successful teams need collaboration tools that combine a wide range of technologies in new and innovative ways. Teams brings together chat, meetings, calling, document collaboration, and workflow into a single app—and this unique combination is catching fire.

In fact, today Teams has more than 20 million daily active users. What’s more, while these users start with simple text-based chat, they quickly move on to richer forms of communication and collaboration. For instance, last month Teams customers participated in more than 27 million voice or video meetings and performed over 220 million open, edit, or download actions on files stored in Teams.

The five attributes

Partnering with IDEO, we researched diverse workplace teams—including astronauts, chefs, television producers, and nurses—to understand what high-performing collaborators have in common. With a variety of workplace teams as our subjects, we used in-context observation, expert interviews, secondary research, and prototype activities to identify the specific dynamics that high-performing teams had in common. We found that successful teams shared five attributes:

  1. Team purpose—Keeps teams focused, fulfilled, and aligned on achieving their objectives.
  2. Collective identity—Fosters a sense of belonging and helps team members work together as a unit.
  3. Awareness and inclusion—Enables teams to navigate interpersonal dynamics and value everyone’s perspective.
  4. Trust and vulnerability—Encourages interpersonal risk-taking in teams.
  5. Constructive tension—Serves as a generative force for new ideas, driving better outcomes.

To learn more about the framework, check out the video below:

Teams customer success stories

With Teams, our customers are breaking through the artificial boundaries created by standalone or loosely coupled collaboration tools and working together in new ways. Their stories bring the five attributes of successful teams to life and paint a picture of what is possible.

Bold beauty: L’Oreal

At L’Oreal, the global beauty company, Chief Technology and Operations Officer, Barbara Lavernos explains, “Our momentum is driven by people interacting, putting ideas on the table, and jumping on them through spontaneous discussion. The new technology that allows for personality, contributions, and real innovation is Microsoft Teams.” With Teams, L’Oreal employees have a space to be creative while moving at the speed and scale needed to deliver over 7 billion products to customers annually.

From the factory floor to the C-Suite: Alcoa

Firstline Workers at Alcoa, a global leader in bauxite, alumina, and aluminum production, have embraced Teams to access business information on their own mobile devices while working at their remote Iceland facility. Before using Teams, when managers needed someone to come in for a shift, they had to call them, often late at night. Now with Teams, managers schedule plant employees using Shifts, which they can access on their mobile devices. With Shifts, the problem of workers missing scheduled assignments has resolved, with the absentee rate falling to nearly zero. “Shifts in Teams is much more efficient for organizing people,” says Friopjófur Tómasson, a plant supervisor. “If I had to use one word to tell you what Teams means to me, it’s ‘efficiency.’ Shifts saves me at least an hour a day.”

Simplified collaboration: Telefónica

At telecommunications company Telefonica, employees conduct business-building projects in Teams. An offsite meeting of executives can now be coordinated in a highly secure, centralized hub. This simple meeting used to be a coordination nightmare, with up to 20 colleagues from several departments focusing on various workstreams. “Before Teams, we had to integrate different aspects of a project that had been created in isolation from each other. Now, a group of colleagues can build on the documents in a collaborative way and edit the project directly. This process used to take four weeks, now we can accomplish it in a matter of days,” says Jamie Rodriguez-Ramos Fernandez, Director of Strategic Analysis at Telefónica.

Putting patient care first: St. Luke’s University Health Network (SLUHN)

St. Luke’s University Health Network providers are replacing different third-party collaboration apps with Teams, simplifying their lives with a single workspace for anytime, anywhere conversations about patients. “Even as we look to secure text messaging as one of the advantages of the ubiquitous cellphone, we still have to comply with HIPAA and other privacy requirements,” says Dr. James Balshi, MD, Chief Medical Information Officer and Vascular Surgeon at SLUHN. “But we don’t have to worry about that with Teams. It’s equally functional on the smartphone, tablet, and desktop computer. I use the camera technology on the phone to share patient information in a more secure and HIPAA-compliant manner with colleagues during a Teams video call. I’ve also shared EMR notes and X-ray images.”

Connecting across the globe: Trek

Trek is a leading bicycle designer, manufacturer, and retailer that is adapting quickly to a fast-changing environment. Some U.S.-based employees work in locations other than the company’s Waterloo, Wisconsin, headquarters, including at other facilities, home, or retail locations. Trek’s international business has also grown quickly with the company expanding its operations to 17 established offices around the world. “Having good connectivity and digital meeting experiences is critical in making the way we work a success,” says Nathan Pieper, IT Business Applications and Collaboration Manager at Trek. The meetings capabilities in Teams “was the carrot that got people in,” says Pieper. “Teams adoption grew because people used it, told other people to use it, and invited them to online meetings on it.”

A high-performing team can do what otherwise would be impossible. And with Teams, there’s no limit to what you and your team can achieve at work. To improve teamwork in your organization, check out the digital teamwork guide at the Art of Teamwork home page. And if you’re not using Teams yet, get started today!

Note: Customers are ultimately responsible for their own HIPAA compliance.

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Introducing new advanced security and compliance offerings for Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/01/02/introducing-new-advanced-security-and-compliance-offerings-for-microsoft-365/ Wed, 02 Jan 2019 17:00:07 +0000 When we first introduced Microsoft 365 bringing together Office 365, Windows 10, and Enterprise Mobility + Security (EMS), our vision was two-fold: 1) deliver a great experience for customers to empower employee creativity and teamwork, and 2) provide the most secure and easy to manage platform for a modern workplace. We’ve been thrilled with the

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When we first introduced Microsoft 365 bringing together Office 365, Windows 10, and Enterprise Mobility + Security (EMS), our vision was two-fold: 1) deliver a great experience for customers to empower employee creativity and teamwork, and 2) provide the most secure and easy to manage platform for a modern workplace. We’ve been thrilled with the response, as customers like BP, Gap, Walmart, and Lilly have contributed to triple-digit seat growth since its launch.

A big driver of customer adoption of Microsoft 365 is the need for security and compliance solutions in an age of increasingly sophisticated cybersecurity threats, as well as complex information protection needs due to regulations like the General Data Protection Regulation (GDPR). To help address these needs, we are introducing two new Microsoft 365 security and compliance offerings that will be available for purchase on February 1, 2019.

  • Identity & Threat Protection—This new package brings together security value across Office 365, Windows 10, and EMS in a single offering. It includes best of breed for advanced threat protection services including Microsoft Threat Protection (Azure Advanced Threat Protection (ATP), Windows Defender ATP, and Office 365 ATP including Threat Intelligence), as well as Microsoft Cloud App Security and Azure Active Directory. This offer will be available for $12 per user per month.*
  • Information Protection & Compliance—This new package combines Office 365 Advanced Compliance and Azure Information Protection. It’s designed to help compliance and IT teams perform ongoing risk assessments across Microsoft Cloud services, automatically protect and govern sensitive data throughout its lifecycle, and efficiently respond to regulatory requests leveraging intelligence. This offer will be available for $10 per user per month.*

All the value in these new offers remains available as part of the full Microsoft 365 E5 suite, which also includes business analytics and our enterprise grade phone system and audio conferencing. The full Microsoft 365 E5 suite includes not only security and compliance capabilities, but also offerings in business analytics featuring Power BI, and communications with audio conferencing and advanced phone system value. Additionally, customers can continue to purchase security and compliance components on a standalone basis.

There are no price increases or service impacts associated with any of these changes. The new Identity & Threat Protection and Information Protection & Compliance offerings are designed to provide customers with simpler purchase, deployment, and adoption of these security and compliance workloads.

As we speak to customers about the future of work, we know security and compliance are some of the highest organizational priorities and we hope these new offerings will help them achieve their security and compliance goals.

*Pricing for Microsoft 365 E3 customers before volume discounts.

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Making IT simpler with a modern workplace http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/04/27/making-it-simpler-with-a-modern-workplace/ Fri, 27 Apr 2018 12:59:55 +0000 There is a simple way to explain one of the biggest threats to any organization’s infrastructure. It’s just one word: complexity. Complexity is the absolute enemy of security and productivity. The simpler you can make your productivity and security solutions, the easier it will be for IT to manage and secure—making the user experience that

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There is a simple way to explain one of the biggest threats to any organization’s infrastructure. It’s just one word: complexity.

Complexity is the absolute enemy of security and productivity. The simpler you can make your productivity and security solutions, the easier it will be for IT to manage and secure—making the user experience that much more elegant and useful. We’ve learned from building and running over 200 global cloud services that a truly modern and truly secure service is a simple one.

Microsoft 365 is built to help you solve this problem of complexity so that you can simplify. But let me be clear, simpler doesn’t mean less robust or less capable.

From thousands of conversations with customers, we heard clearly how important it is for IT to simplify the way it enables users across PCs, mobile devices, cloud services, and on-premises apps. Microsoft 365 provides that all with an integrated solution that’s simpler, yet also more powerful and intelligent.

Because the way you work and do business is so important to us, our work will never be done—we will constantly innovate, improve, and discover new and better ways to help your organization do more. Today, I am excited to announce some new capabilities and updates coming soon to Microsoft 365, including:

  • A modern desktop.
  • Solutions for Firstline Workers.
  • Streamlined device management with lower costs.
  • Integrated administration experience.
  • Built-in compliance.

Each of these new capabilities will allow you to simplify your modern workplace, which means delighting and empowering your users, while enabling IT to protect and secure the corporate assets.

Time for a modern desktop

What do I mean by a “modern desktop?”

A modern desktop is powered by Windows 10 and Office 365 ProPlus and is always up to date with insights and security powered by the cloud. After years of refinements, we believe this is the most productive and secure computing experience for businesses. Not only does it provide the richest user experience, it also helps IT better manage devices and data, with lower costs.

Today, we are making two announcements about enhancements we’ve delivered for managing modern desktops:

First, Delivery Optimization enhancements are coming in the Windows 10 April 2018 Update (which you can learn more about in Yusuf’s blog today as well).

Delivery Optimization allows for one device to download an update and then use the local network to deliver that update to peers. This significantly reduces bandwidth (by as much as 90 percent) and that results in a much better experience for everyone on the network.

With the Windows 10 April 2018 Update, you will be able to monitor Delivery Optimization Status using Windows Analytics—including how many devices are enabled and the bandwidth savings you’ve achieved.

Image of a tablet showing Delivery Optimization Status using Windows Analytics

Delivery Optimization Status using Windows Analytics.

Second, recently we announced the Readiness Toolkit for Office (RTO), which helps with your Office VBA, Macro, and add-in compatibility. The Application Health Analyzer (AHA) tool, which can assess the dependencies of your internally developed apps and help you ensure they remain compatible with Windows 10 updates, will be available in public preview in the coming months.

ConfigMgr also plays an important part in how so many of you manage the servicing process. In fact, I am excited to share that this week we hit a new milestone of 115 million devices under management by ConfigMgr! The recent 1802 release of ConfigMgr will add the ability for you to execute phased deployment rings. This will further automate the servicing of Windows 10 and Office 365 ProPlus by updating IT-defined groups one at a time, and automatically initiating the next group once the health of the first deployment is confirmed.

We recognize, however, that organizations are in various stages of transition to the cloud. To support customers who are not fully ready to move to the cloud in the near future, we will release Office 2019 in the second half of 2018. Commercial previews of the Office 2019 applications on Windows 10 are available starting today.

Finally, in February we shared there are just two years before the end of extended support for Windows 7 and Office 2010 (January and October 2020, respectively). There has never been a better time than now to plan and accelerate your transition and upgrade to a modern desktop experience with Microsoft 365.

Solutions for Firstline Workers and kiosks

Whether for customers in your lobby or for your Firstline Workers, Windows kiosk devices often are the first representation of your organization’s brands, products, or services. IT needs a simpler process to configure and manage these devices for both Firstline Workers and customer-facing kiosks.

Today, we are extending the assigned access capabilities for Windows 10, so you can easily deploy and manage kiosk devices with Microsoft Intune for your single or multiple app scenarios. This includes the new Kiosk Browser that will be available from the Microsoft Store. Kiosk Browser is great for delivering a reliable and custom-tailored browsing experience for scenarios such as retail and signage.

Image of a tablet showing Kiosk Browser from the Microsoft Store

Kiosk Browser available from the Microsoft Store.

Over the next year, we will add additional capabilities to help you streamline kiosk deployment and keep them in a pristine state for a reliable Firstline Worker experience. You can learn more about these investments in the Windows IT Pro blog.

Kiosks and Firstline Worker devices are most secure, resilient, and performant when deployed with Windows 10 in S mode. With the Windows 10 April 2018 Update, Windows 10 Enterprise can be configured in S mode, so organizations can deploy both Credential Guard and Application Guard, and benefit from centralized management of the Microsoft Store, Cortana, and more. All of this is available with a Microsoft 365 subscription.

In addition, we are also simplifying our licensing to add the Office mobile apps for iOS and Android to Office 365 E1, F1, and Business Essential licenses. With this change, all users licensed for Microsoft 365 and Office 365, including Firstline Workers, will be able to use the Office mobile apps and be productive on the go. Outlook for iOS and Android is available to users now. Word, PowerPoint, Excel, and OneNote mobile apps will be available over the next few months.

Streamline device management at lower costs

Modern management promises to dramatically reduce and simplify the process of managing desktop images, saving valuable time and money.

Windows AutoPilot is a key part of the flexible device management approach needed in a modern workplace. It’s as simple as taking a new device from the box, powering it on, entering your credentials, and sitting back while it is configured and managed from the cloud with minimal user or IT effort. With no management of images!

Starting with the Windows 10 April 2018 Update, Windows AutoPilot now includes an enrollment status page. This page enables you to ensure policies, settings, and apps can be provisioned on the device during that out-of-box experience before the user gets to the desktop and begins interacting with the device. Now IT can ensure every device is compliant and secure before it is used.

Image of a tablet showing the Windows AutoPilot enrollment status page

Windows AutoPilot enrollment status page.

Lenovo announced that they are the first Microsoft OEM PC partner to have direct integration with the Windows AutoPilot deployment service. They are ramping up to worldwide availability and working with early pilot customers. Dell is also now shipping PCs with Windows AutoPilot to customers in the U.S. and select countries and can enroll devices on behalf of customers in the factory for provisioning. HP, Toshiba, Panasonic, and Fujitsu remain committed to bringing seamless deployments of Windows 10 to customers through Windows AutoPilot on their respective PCs in the fall.

Windows AutoPilot is an absolute gamechanger. I urge you to spend some time learning more about how it can simplify your deployments, reduce the massive amount of time and money you spend provisioning hardware, and, of course, your users are going to love the simplicity.

An integrated administration experience

Our vision for the cloud services we build is to help simplify your work with a unified and intuitive management experience that spans your users, devices, apps, and services.

Back in March, we took a major step in this direction by announcing the Microsoft 365 admin center as the common management entry point for your entire Microsoft 365 implementation. Today, we are expanding this integrated and intuitive admin experience to Office 365 users.

Image of a tablet showing the Microsoft 365 admin center.

The Microsoft 365 admin center.

Users of both Office 365 and Microsoft 365 will now have access to the same admin center with the same capabilities. For Office 365 users, this means a simpler admin experience that easily integrates with your other Microsoft services—all without giving up any capabilities or control.

If you want to manage Microsoft 365, you can now simply go to admin.microsoft.com. Previously, IT pros who were managing Microsoft 365 had to go to multiple consoles. Not any longer!

Compliance that’s built-in

The complexity and difficulty of managing compliance can be overwhelming, especially for larger organizations. We updated Microsoft 365 to include built-in and continuously updated capabilities that help with regulations that govern archiving, retention, disposition, classification, and discovery of data. These new features will really help reduce the complexity of executing compliance workflows.

The Microsoft 365 Security & Compliance Center is the central place that’s integrated with Azure Active Directory, Microsoft Exchange, SharePoint, and Teams—and it allows you to import data for retention and content discovery, as well as across cloud services.

Image of a tablet showing the Microsoft 365 Security & Compliance Center.

The Microsoft 365 Security & Compliance Center.

We’ve recently added several new capabilities to the Security & Compliance Center, including:

  • A new Data Privacy tab that gives you the ability to execute Data Subject Requests as part of the fulfillment requirements for the General Data Protection Regulation (GDPR).
  • Privileged Access Management that allows you to prevent standing admin privilege by providing just-in-time access for admin roles and tasks in Microsoft 365.
  • Multi-Geo Capabilities in Microsoft 365 that give you control over where your data resides at a per-user level based on your global data location and compliance needs.
  • New Advanced Data Governance controls for event-based retention and disposition.

In addition to the Security & Compliance Center, each of the apps in Microsoft 365 supports the compliance levels you need. The latest application to join this list is Microsoft Forms, a simple app for creating surveys, quizzes, and polls. Used by more than three million users in education, thanks to customer demand, Forms was brought to commercial preview last year. Now, having received SOC compliance, and after feedback from 50,000+ companies during the preview, Forms is enterprise ready and generally available to all commercial customers. To learn more, visit the Forms Tech Community.

Simplifying your IT

I am really excited about the capabilities we are delivering today. These updates are going to positively impact the way you use Microsoft 365 across desktops, devices, services, and compliance—and you will tangibly see those benefits across the countless things your IT organization manages.

Here are a handful of things you can do right now to begin to simplify your IT management:

  • Plan for Windows 7 and Office 2010 EOL (January and October 2020, respectively) and upgrade to a modern desktop.
  • Enroll in Windows Analytics, activate Upgrade Readiness, onboard your devices, and upgrade to the latest version of Windows.
  • Plan and execute your first Windows AutoPilot deployment.
  • Get familiar with the new Microsoft 365 admin center experience.
  • Start using the Security & Compliance Center and the Compliance Manager to track regulatory compliance and controls.

And don’t forget, Microsoft FastTrack is available to help guide you on your path to IT management simplification with Microsoft 365.

There is a real elegance in simplifying; it means having fewer things to manage, configure, integrate, secure, and (simply put) break down. This means fewer things that can go wrong and there are fewer places where a misconfiguration can create an entry point for an attacker. Now you have both a better user experience and improved IT control.

Simplified IT means better security at a lower cost, and more productivity with less risk.

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Microsoft Teams rolls out to Office 365 customers worldwide http://approjects.co.za/?big=en-za/microsoft-365/blog/2017/03/14/microsoft-teams-rolls-out-to-office-365-customers-worldwide/ Tue, 14 Mar 2017 15:30:25 +0000 Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team. Today, during a global webcast from Microsoft headquarters, we announced that Microsoft Teams—the chat-based workspace in Office 365—is now generally available in 181 markets and in 19 languages. Since announcing the preview in November, more than 50,000 organizations have started using

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Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team.

Today, during a global webcast from Microsoft headquarters, we announced that Microsoft Teams—the chat-based workspace in Office 365—is now generally available in 181 markets and in 19 languages. Since announcing the preview in November, more than 50,000 organizations have started using Microsoft Teams, including Accenture, Alaska Airlines, Cerner Corporation, ConocoPhillips, Deloitte, Expedia, J.B. Hunt, J. Walter Thompson, Hendrick Motorsports, Sage, Trek Bicycle and Three UK. We’ve also introduced more than 100 new features to deliver ongoing innovation and address top customer requests.

With more than 85 million active users, Office 365 empowers individuals, teams and entire organizations with the broadest and deepest toolkit for collaboration. Office 365 is designed to meet the unique workstyle of every group with purpose-built, integrated applications: Outlook for enterprise-grade email; SharePoint for intelligent content management; Yammer for networking across the organization; Skype for Business as the backbone for enterprise voice and video; and now, Microsoft Teams, the new chat-based workspace in Office 365.

Microsoft Teams—the chat-based workspace in Office 365

Microsoft Teams is a digital workspace built on four core promises: chat for today’s teams, a hub for teamwork, customization options and security teams trust.

Chat for today’s teams

Microsoft Teams provides a modern conversations experience, with threaded, persistent chat to keep everyone engaged. We’ve rolled out many new communication features since preview, including audio calling from mobile devices, plus video on Android, which is coming soon to iOS and Windows Phone. And we’ve addressed numerous customer requests, adding the ability to email a channel, including attachments, send messages with markdown-based formatting, and receive notifications about all posts in a channel.

Move a conversation from email into Microsoft Teams with rich formatting, including attachments.

Hub for teamwork

The Office 365 applications and services that people use every day—including Word, Excel, PowerPoint, OneNote, SharePoint and Power BI*—are built into Microsoft Teams, giving people the information and tools they need. We’ve recently added support for open, public teams within an organization. We’ve also enhanced the meeting experience by adding scheduling capabilities, integrating free/busy calendar availability for team members, adding recurrence, and making it easier to transition from chat to high-quality voice and video.

Ad hoc and scheduled voice and video meetings right from within Microsoft Teams.

Customizable for every team

Every team is unique, so we’ve made it easy for teams to customize their workspace with Tabs, Connectors and Bots. More than 150 integrations are available or coming soon, including Bots from hipmunk, Growbot and ModuleQ. We’re also partnering with SAP and Trello to build new integrations. SAP SuccessFactors will help employees and managers track goals and performance as part of the way they work in Microsoft Teams every day. Trello will empower teams to easily get projects done with boards, lists and cards right within Microsoft Teams. These partnerships let users bring important apps and services into Microsoft Teams, truly making it their own hub for teamwork.

New Bots help you to complete tasks within your conversations.

Security teams trust

Finally, Microsoft Teams is built on the Office 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities our customers expect. Microsoft Teams supports global standards, including SOC 1, SOC 2, EU Model Clauses, ISO27001 and HIPAA. We also added support for audit log search, eDiscovery and legal hold* for channels, chats and files as well as mobile application management with Microsoft Intune.* And starting today, Microsoft Teams is automatically provisioned within Office 365.

These security and compliance capabilities are critical for enterprise customers, but our responsibility at Microsoft goes beyond this. Our mission is to empower every person and every organization on the planet to achieve more. With that in mind, we’re working to ensure every team member can participate, with new accessibility features, including support for screen readers, high contrast and keyboard-only navigation. This will enable Microsoft Teams to be more inclusive and tap into the collective brainpower and potential of every person.

Customers achieve more with Microsoft Teams

We’re thrilled by the enthusiasm of customers like Trek Bicycle, who’ve built Microsoft Teams into the way they work every day.

“Across Trek’s global teams, the integrated collection of Office 365 applications serves up a common toolset to collaboratively drive the business forward. We see Microsoft Teams as the project hub of Office 365 where everybody knows where to find the latest documents, notes and tasks, all in-line with team conversations for complete context. Teams is quickly becoming a key part of Trek’s get-things-done-fast culture.”
—Laurie Koch, vice president of Global Customer Service at Trek Bicycle

Start using Microsoft Teams today

Moving forward, we’ll provide a regular rhythm of new features and capabilities. For example, we are targeting to deliver guest access capabilities in June along with deeper integration with Outlook and a richer developer platform. Expect our pace to be rapid and responsive to customer needs.

Start using Microsoft Teams today.

To learn more about Microsoft Teams and how it works, join our Ask Us Anything session on the Microsoft Tech Community on March 22, 2017 at 9 a.m. PDT (UTC-8).

—Kirk Koenigsbauer

*Additional subscription may be required.

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