A decade of continuous innovation

Since its launch a decade ago, Office 365 has grown to over 300 million commercial paid seats. Along the way, we have continuously re-invested to meet the changing needs of our customers. Four years ago, we introduced Microsoft 365 to bring together the best of Office, Windows, and Enterprise Mobility and Security (EMS). That same year we added Microsoft Teams as the only integrated solution where you can meet, chat, call, collaborate, and automate business processes—right in the flow of work.

In fact, since introducing Microsoft 365 we have added 24 apps¹ to the suites—Microsoft Teams, Power Apps, Power BI, Power Automate, Stream, Planner, Visio, OneDrive, Yammer, and Whiteboard—and have released over 1,400 new features and capabilities in three key areas.

1. Communication and collaboration. Microsoft Teams is the new front end across work, life, and learning for more than 250 million monthly active users. We launched Teams in 2017 as the only integrated solution where you can meet, chat, call, collaborate, and automate business processes—with the power of the Office apps—all within the flow of work. In 2020 alone we released over 300 new capabilities including Together mode, background effects, large gallery view, raise hand, live reactions, breakout rooms, live captions with speaker attribution, and Fluid components, just to name a few.

We introduced a new category of collaborative applications in Teams, empowering people and organizations for hybrid work through deep integrations with Power Platform, Whiteboard, Lists, Planner, Shifts, Forms, and SharePoint. Companies like Adobe, Atlassian, Salesforce, SAP, ServiceNow, and Workday have built apps that deeply integrate with Teams, bringing business processes and functions directly into the flow of work.

We continue to innovate on both real-time and asynchronous collaboration. We introduced real-time collaboration in Word, Excel, and PowerPoint desktop apps while a growing set of capabilities like @mentions, assign tasks, modern comments, and auto-save have streamlined the collaboration experience. We’ve added and expanded OneDrive cloud storage and the Exchange Online mailboxes.

2. Security and compliance. The cybersecurity landscape is more complex than ever. With the accelerating volume, sophistication, and scale of cyberattacks, security and compliance are a priority for every organization. Since we first introduced Microsoft 365, we have added new attack surface reduction capabilities to help organizations defend against ransomware and other threats. We have added capabilities like data loss prevention (DLP) for email and documents, sensitivity labels, and message encryption to help keep important data within the organization. And we have added powerful compliance capabilities that help organizations reduce risk and respond to increasing regulatory requirements such as Content Search, eDiscovery, and core Litigation Hold. Built-in mobile device management (MDM) and other management tools like Microsoft Endpoint Manager help admins support remote and hybrid workforces.

3. AI and automation. Over the past decade, we have infused AI capabilities across our productivity and collaboration applications to help everyone achieve more. Across Microsoft 365, we have introduced AI-powered innovations to help users be better writers, designers, and presenters. Cloud-powered AI now automatically creates maps, charts, and tables in Excel, and sorts email and removes clutter in Outlook. And AI-powered real-time translation, captions, and transcription make collaboration and communication more accessible and engaging for everyone.

Extending audio conferencing capabilities

And today, we are announcing that we will add unlimited dial-in capabilities for Microsoft Teams meetings across our enterprise, business, frontline, and government suites over the next few months. Even as cloud connectivity increases, we know that people join Teams meetings while they are on the go or struggling with a bad internet connection. Currently included with Microsoft 365 E5 and Office 365 E5, we have come to see dial-in as an important part of the complete Teams experience. Available with subscription in over 70 countries and with interactive support in 44 languages and dialects, unlimited dial-in provides peace of mind that users will be able to join their Microsoft Teams meeting from virtually any device regardless of location.

New pricing

The pricing changes we are announcing today will go into effect in six months. On March 1, 2022, we will update our list pricing for the following commercial products: Microsoft 365 Business Basic (from $5 USD to $6 USD per user), Microsoft 365 Business Premium (from $ 20 USD to $ 22 USD), Office 365 E1 (from $8 USD to $10 USD), Office 365 E3 (from $20 USD to $23 USD), Office 365 E5 (from $35 USD to $38 USD), and Microsoft 365 E3 (from $32 USD to $36 USD). These increases will apply globally with local market adjustments for certain regions. There are no changes to pricing for education and consumer products at this time.

As leaders around the world look to empower their people for a more flexible, hybrid world of work, it’s clear that every organization will need a new operating model across people, places, and processes. We’re committed to building on the value we’ve delivered over the past decade to continuously provide innovation that helps our customers succeed and thrive today and well into the future.

¹At launch in June 2011, Office 365 included Word, Excel, PowerPoint, Outlook, Lync, Exchange, and InfoPath. We’ve since expanded to add other apps – in whole or in part – and entirely new capabilities including: Access, Bookings, Delve, Forms, GroupMe, Kaizala, Lens, Lists, OneDrive, OneNote Class Notebook, Planner, Power Apps, Power Automate, Power BI, Publisher, SharePoint, Staff Hub, Stream, Sway, Teams, To-Do, Visio, Whiteboard, and Yammer.

The post New pricing for Microsoft 365 appeared first on Microsoft 365 Blog.

Productivity

Microsoft 365’s productivity tools use AI to help people create, collaborate, analyze, write, present, organize, and manage their work. Our innovations in core productivity are focused on two opportunities: creating entirely new experiences that take advantage of the latest innovations and breathing new life into familiar apps and experiences with powerful cloud services.

Microsoft Teams

Microsoft Teams is the hub for teamwork. In response to requests from Teams customers, we’re pleased to announce Private channels, Multiwindow chats, meetings and calls, pinned channels, and task integration with To Do and Planner. We’re improving collaboration capabilities between Outlook and Teams, making it easy to send an email thread to a Teams channel for further discussion.

And we’re bringing the Yammer app into Teams, adding the ability for users to pin the app to the left-hand rail and making Teams the hub for both focused team collaboration and broad, open communities. We are also delivering new industry-tailored innovations and experiences including tools for Healthcare and Firstline workers. Healthcare providers can now schedule and conduct B2C virtual consultations through Teams with new Virtual Consults capabilities, and new features like SMS Sign-In and Global Sign-Out make it quick and easy for Firstline workers to securely access Teams from their mobile devices.

The New Microsoft Edge

Microsoft Edge and Microsoft Bing are the web browser and search engine for business. We are pleased to announce that the general availability of the all-new Chromium-based Microsoft Edge browser is targeted for January 15, 2020. You can download the release candidate today.

The all-new Microsoft Edge offers the enterprise new tab page, where you’ll have direct access to your Microsoft 365 files, sites, and intranet search, making every tab you open a portal to productivity. And with the new Microsoft Search in Bing integration, searching for information at work is as easy as searching the web. You can now access files, people, office floorplans, acronym definitions, and more company information from across your Microsoft 365 ecosystem right from the search bar.

Finally, Microsoft Edge is now available across all your devices—including Windows 10, Windows 8x, Windows 7, macOS, iOS, and Android. Your passwords and favorites will roam seamlessly across all your devices—and with native Azure Active Directory (Azure AD) sign-in, you can search for work files right from your phone.

The Office mobile app

We all want to be able to work on the go from mobile devices and we’re always looking to simplify and improve the experience. Today, we’re announcing a new mobile experience for Office that combines three of the suite’s most popular apps—Word, Excel, and PowerPoint—into a single go-to app for mobile productivity. Now you no longer need to download each app separately and will have everything you need to be productive on the go. And with the new Actions pane, you can intuitively complete a variety of common on-the-go tasks, such as creating and signing PDFs and sharing files between devices.

The new Office app uses the unique advantages of mobile devices to make content creation easier. You can snap a picture of a document and turn it into an editable word file, for instance, or transform tables from a printed page into an Excel spreadsheet. Launched today as a public preview, the Office app is available to Android users through the Google Play Store and to iOS users through Apple’s TestFlight program.

Fluid Framework

At Build 2019, we announced Fluid Framework, a new technology and set of experiences that will make collaboration seamless by breaking down the barriers between apps. It offers three key capabilities. First, experiences powered by the Fluid Framework will support multi-person coauthoring on web and document content at industry-leading speed and scale. Second, it provides a componentized document model that allows authors to deconstruct content into collaborative building blocks, use them across applications, and combine them in a new, more flexible kind of document. Third, the Fluid Framework makes room for intelligent agents to work alongside humans to translate text, fetch content, suggest edits, perform compliance checks, and more.

Today, we are announcing a public preview of the Fluid Framework end user experience and a private preview for developers. Over time, we expect these capabilities to light up in experiences across Microsoft 365, including within chat in Teams, mail in Outlook, portals in SharePoint, notes in OneNote, and documents in Office.

Cortana

We’re using AI to bring you personalized experiences in Outlook and making Cortana your personal productivity assistant. Today, we announced Play My Emails in Outlook for iOS to help you catch up and act on emails hands-free. With new natural voice and language recognition, Cortana can intelligently read out your new emails and share changes to your day. A masculine voice option is also now available with Play My Emails, further customizing your personal productivity assistant experience. We’re also announcing that Scheduler in Outlook is shipping in preview; you can use it to hand off scheduling meetings and coordinating participants to Cortana.

Beginning next month, Cortana can also help you prepare for your day by sending you a briefing email that includes a summary of your meetings, relevant documents for your day, and reminders to follow up on commitments you’ve made in email.

AI in Office

You’re busy and have a lot on your mind—and even more on your to-do list. We get it, and over the past year, we brought the magic of AI to Office to help you get more done. With innovations that include entering data into Excel with a digital pen, audio transcription in Word—which converts a new or existing audio file into a written transcription—and Presenter Coach in PowerPoint (in public preview for the web), which helps business professionals, teachers, and students become more effective presenters, we committed to enlightening Office with AI to help you be more productive.

Today our journey continues. Now Excel supports natural language queries, so users can now ask a question of their data, just like they would if they were talking to a person, and get quick answers—all without having to write a formula. Available to Office Insiders, this new natural language ability is another step towards making data insights and visualization more approachable and accessible to users with various levels of Excel experience.

We’re also making it easier for you to plan time away from work and continue to improve your work best practices. For example, MyAnalytics can help you prepare for time off by automating out of office notification setup, informing collaborators of your time away, resolving meetings you’ll miss, and more. Integrated into the Insights pane in Outlook, MyAnalytics is now able to encourage best practices like booking meetings promptly, adding an agenda, and meeting follow ups, and adding new AI-powered suggestions in Outlook that allow you to delay email delivery when working outside the recipient’s working hours.

Microsoft Project

Last week, we announced a major step toward achieving our new vision for project management with the general availability of the new Microsoft Project. The new Project offers a redesigned user experience that is simple and intuitive. Teams can quickly add new members and set up tasks, and then easily switch between grids, boards, or timeline (Gantt) charts to track progress. And because Project is part of the Microsoft 365 family, project teams can save time and do more with built-in connections to familiar apps like Teams and Office. In addition, the new service provides greater visibility into your projects and powerful tools to help you anticipate future needs. Create stunning interactive reports in Power BI, so you can visualize every aspect of each project at a glance. And get the big picture view of all your projects across your organization with visual, interactive cards.

Over the next year, we’ll release more exciting capabilities in the new Project, including resource management, budget analysis, and time and expense tracking. These powerful features will enable you to streamline more complex initiatives and help your business maximize ROI.

Knowledge

We’re excited to announce a brand-new investment area for Microsoft 365—knowledge. Moving your productivity infrastructure to the cloud has many benefits, including cost savings and streamlined operations. But it also unlocks new scenarios. Using AI, Microsoft 365 will now be able to identify, organize, and deliver knowledge across your organization—providing just the right information at just the right time. Productivity isn’t just about being more efficient. It’s also about aggregating and applying the collective knowledge of your organization so that together you can achieve more.

Project Cortex

Today, we’re announcing Project Cortex, the first new service in Microsoft 365 since the launch of Teams. Project Cortex uses AI to create a knowledge network that reasons over your organization’s data and automatically organizes it into shared topics like projects and customers. It also delivers relevant knowledge to people across your organization through topic cards and topic pages in the apps they use every day.

In addition, Project Cortex enables business process efficiency by turning your content into an interactive knowledge repository—with innovations in smart content ingestion—to analyze documents and extract metadata to create sophisticated content models; machine teaching, to allow subject matter experts to teach the system how to understand semi-structured content; and knowledge retrieval, to make it easy for people to access the valuable knowledge that’s so often locked away in documents, conversations, meetings, and videos. Building on the content you already have in SharePoint, Project Cortex connects content across Microsoft 365 and external systems and enables you to manage information and streamline processes with built-in security, compliance, and workflow.

The new Yammer

Yammer has been completely redesigned, with dozens of new capabilities that empower people to connect, build communities, and share knowledge across the organization. The new Yammer delivers a beautiful, intelligent experience across devices and introduces new integrations with Teams, SharePoint, and Outlook. You can now use Yammer to broadcast live and on-demand events with a streamlined production option that uses webcams and desktop sharing. And you can also share video shorts directly from the Yammer mobile app. In addition, we’ve now centralized e-Discovery, data governance, and Yammer administration in the Microsoft 365 admin center.

Microsoft Search

Today, we announced new innovations for Microsoft Search to enhance productivity; empower greater discovery of information, insights, and people; develop search driven applications; and extend the benefits of Microsoft Search to content outside of Microsoft 365. We recognize search works best when it brings together information from across your organization. Now with over 100 new Microsoft Search connectors from Microsoft and our partners, you can consolidate information from disparate system into a single search experience in Microsoft 365.

In addition, you can use our new Graph APIs to develop custom applications on top of Microsoft Search to tailor search to your organizations’ needs. We’re also bringing more powerful search experiences to Microsoft 365, including advanced people search using attributes and skills, video search, acronym search, and semantic search.

Microsoft Stream

Video is an increasingly powerful medium for capturing and sharing knowledge and learning. Microsoft Stream applies AI to unlock the content in video—including meeting recordings—with automatic transcription. AI also powers the new voice enhance feature, allowing you to focus on the spoken word by reducing background noise. And now people can create short videos from mobile devices and share in Yammer, Teams, and PowerApps, mainstreaming video as the new content type for communications and learning.

Workplace Analytics

Workplace Analytics is making it even easier to gain knowledge about the way people work and its impact on business and organizational outcomes. Business leaders will get at-a-glance insights to quickly understand and improve meeting culture, manager practices, organizational networks, and customer relationships. Industry benchmarks help contextualize common patterns that influence productivity, such as focus time and the ability to unplug outside of working hours. We also enriched the analyst toolset. AI-driven process analysis uses key words like “quarterly business review” to shed light on time and resources invested in specific business activities, enabling improvement over time.

Workflow

Workflow innovations empower you to streamline and improve business processes with little or no code. This approach not only saves time and money, it also ensures process automation is done by the people who are closest to the way things actually work.

Power Platform integration with Teams

With Power Platform, users can automate routine tasks, create custom apps, and easily engage with data. Power Platform integration with Teams makes these tools more discoverable and accessible to users and unlocks a conversational approach to streamlining productivity scenarios—from managing approvals directly in chat to pinning a custom app where a team needs it.

Today, we announced new features to enhance these capabilities. Power Apps creators can now publish their apps as Teams apps, and users will be able to pin those apps to their left rail in Teams. We’re also adding new Power Automate triggers and actions, allowing users to streamline the completion of common team and personal tasks, such as setting custom message actions and sending notifications. And coming soon, rich Power BI previews in Teams chat and an enhanced Power BI tab will allow users to see all their data in Teams and effortlessly discuss data, to speed data-driven decision making.

Office Scripts

Office Scripts simplifies clunky processes and automates repetitive tasks so you can work less while doing more. Today, we introduced scripting in Excel, a new process automation feature that allows you to record your actions inside a workbook and save it to a script. The saved script can then be integrated with Power Automate and scheduled to run automatically or integrate with a larger flow. Office Scripts will be available as a public preview by the end of the year.

Security

New AI-powered features make it easy for you to secure your organization’s valuable assets while empowering employees to collaborate freely.

Microsoft Authenticator

Any customer with any Azure AD plan, including a free plan, can now use the Microsoft Authenticator app for secure, passwordless access to both Microsoft and non-Microsoft apps. Passwords continue to be the weakest link in cybersecurity. With Azure AD and Microsoft Authenticator, enterprises can go passwordless for a great user experience and lower support costs while also implementing two-factor or multi-factor authentication (MFA) for greater security. Deploying MFA reduces the risk of phishing and other identity-based attacks by 99.9 percent and is the best thing you can do to improve your security. Customers with more than 150 seats can also now contact Microsoft to set up the capability via FastTrack.

New value in Azure AD

Azure AD Cloud Provisioning now makes it easier to move identities to the cloud by eliminating the need for an on-premises sync server though a lightweight on-premises agent. This enables provisioning from multiple, disconnected on-premises Active Directory (AD) forests and harnesses the power of the cloud to tackle common directory challenges like sync complexity and data transformation logic. This capability addresses one of the top needs for large enterprise customers that manage complex organizations or mergers and acquisitions and enables greater availability and decreases implementation and operation costs.

Microsoft Defender Advanced Threat Protection (ATP)

Microsoft Defender ATP endpoint detection and response (EDR) capabilities are now available in preview for Mac OS devices. We’ll be adding support for Linux servers next. This is part of our commitment to extending multi-platform coverage in our threat protection solutions. Our customers depend on Microsoft for world-class endpoint protection and EDR capabilities for Windows, and most large organizations manage a complex mix of technology platforms, including several operating systems. They need coverage for the full breadth of their environment. This ongoing investment gives them the breadth of coverage they need, with a single unified view for administrators and security operations professionals, enabling enterprise-wide investigation and response to security incidents.

Application Guard for Office

Now available in private preview, Application Guard for Office provides hardware-level and container-based protection against potentially malicious Word, Excel, and PowerPoint files. It utilizes Microsoft Defender ATP to establish whether a document is either malicious or trusted.

Compliance

Simplify and automate risk management with new innovations that use AI as a force multiplier to keep you one step ahead of the increasingly complex compliance requirements and ever-evolving insider threats.

Insider Risk Management

A staggering 53 percent of organizations have experienced an insider attack in the last 12 months. The effort required to identify these risks and violations is not trivial, and it requires effective collaboration across security, human resources (HR), and legal—as well as a balanced approach across privacy and risk management. Today, we announced Insider Risk Management in Microsoft 365 to help organizations quickly identify and remediate insider threats, risks, and code of conduct policy violations across Office, Windows, Azure and third-party apps such as HR systems. Insider Risk Management leverages the Microsoft Graph and other services to intelligently correlate multiple signals to identify hidden patterns and potential risks, and provide real-time insight into file activity, communications sentiment, and abnormal user behaviors. Insider Risk Management includes a set of configurable playbooks tailored specifically for risks—such as digital IP theft and confidentiality breach—to help you effectively identify threats and take action. We also designed for privacy, so display names for risky users can be anonymized by default at early stages of investigation.

Compliance Score

It’s more important than ever to have the knowledge and tools you need to work across compliance and risk management teams to effectively assess and monitor risks. To help you implement more effective data protection controls, we’re announcing the public preview of Microsoft Compliance Score, which enables you to simplify and automate risk assessments. With Microsoft Compliance Score, you can now continuously assess and monitor data protection controls, get clear guidance on how to improve the score, and leverage the built-in control mapping to scale your compliance efforts across regulations and standards.

Even if you’re not an expert in complex regulations like General Data Protection Regulation (GDPR) or ISO 27001, you can still quickly learn the actions needed for compliance and contribute towards progress. We also introduced new assessments for California Consumer Privacy Act (CCPA), and for other GDPR-style regulations. Compliance Score is available now in public preview for all Microsoft 365 enterprise plans in the Microsoft 365 compliance center.

Management

With new management innovations, Microsoft 365 puts the cloud and AI to work to help you set-up, secure, monitor, and manage all your devices.

Microsoft Endpoint Manager

Microsoft Endpoint Manager is an integrated solution to centrally and securely manage all the endpoints in your technology estate. Bringing together Microsoft Intune and System Center Configuration Manager functionality and data—plus new intelligent actions and analytics—Endpoint Manager delivers seamless, end-to-end management for Windows, Android and Apple devices, apps, and policies without the complexity of a migration or disruption to productivity. Look for Microsoft Endpoint Manager features and experiences to appear in the product over the coming months. And, to help ensure that all our customers are able to take advantage of Microsoft Endpoint Manager, we’re making Intune available to our existing SCCM customers for Windows PC management. Starting December 1, 2019, you can co-manage these devices in Microsoft Endpoint Manager, and start using cloud-powered features like Autopilot and Desktop Analytics.

Microsoft Productivity Score

Microsoft Productivity Score focuses on two areas: the Employee experience and the Technology experience. Both provide visibility into how your organization works, insights to identify where you can enable improved experiences, and actions you can take to update skills and systems—so everyone can do their best work.

The Employee experience shows you how Microsoft 365 is helping to create a productive and engaged workforce. By quantifying how people are collaborating on content, working from anywhere, developing a meeting culture, and communicating with each other, you can see the different ways that work gets done. Meanwhile, the Technology experience provides insights by assessing policies, device settings, and hardware and application performance within the organizational environment and recommends actions in Microsoft Endpoint Manager.

Managed Meeting Rooms

Productive meetings are essential to success in the modern workplace. Coupled with the rise in remote collaboration, business leaders increasingly associate more effective meetings with having the right meeting room technology and environment. Today, we’re announcing a private preview of Managed Meeting Rooms from Microsoft, a new offer for managing meeting rooms. This cloud-based IT management and security monitoring service ensures that Teams meeting rooms are secured, up to date, and proactively monitored for a great in-room experience. To date, we’ve been working with more than 100 customers to manage more than 1,500 meeting rooms. Now, a private preview is opening this experience to more of you! If you’re interested in participating, let us know.

Global reader

You told us you want to improve your security posture by scoping admin permissions to only those needed to do their jobs. In fact, this is one of our top customer requests. We’re announcing new admin roles in Azure AD and the Microsoft 365 admin center to help you reduce the number of Global admins in your organization. For example, the Global reader role lets an admin view information across Microsoft 365, but does not allow the admin to change any settings or data. Now you can assign the Global reader role to admins in your organization to support reporting, planning, audits, and investigations, without having to grant a higher level of privileges than is necessary. The Global reader role can also be combined with other administrative roles (for example, Exchange admin) to more granularly control and scope the assignment of admin privileges in your organization.

Onboarding Hub

You also told us that you want guidance from Microsoft for improving security and increasing admin efficiency. The Onboarding Hub, in the Microsoft 365 admin center’s setup area, includes new experiences to help you discover, learn about, and use features across Microsoft 365, including Azure AD and other admin portals such as the Security and Compliance Center. We provide intelligent recommendations—based on your current configuration and admin activities—to help you improve your security posture, maintain compliance with data regulations, keep apps up to date, and reduce costs.

New recommendations in the Microsoft 365 admin center (admin.microsoft.com).

Using the Global reader role to access the Onboarding Hub is a powerful and safe way to perform planning and auditing activities for Microsoft 365, as a Global reader can view and assess the recommendations, learn about implementation steps and user impact, and see current administrative assignments without making any tenant or configuration changes.

Office 365 Groups

Office 365 Groups is the membership service that powers collaboration and drives teamwork across Microsoft 365. It’s a core underpinning of more than 20 applications, including Teams, SharePoint, Outlook, Yammer, Microsoft Stream, and more. We’re pleased to announce a number of improvements to the Groups admin experience with new lifecycle management and compliance capabilities, including the ability to quickly create teams for a group, browse and restore deleted groups, edit the group email alias, and use sensitivity labels. You can also enable self-service group creation and management, which empowers users to create teams and Yammer channels that are controlled with guardrails and policies set by IT.

Send us your feedback

Every innovation we make with Microsoft 365, the world’s productivity cloud, is designed to help you and your organization unlock new forms of productivity to achieve more. We’re excited to share these new features with you, and look forward to your feedback and insights.

The post From new Microsoft Teams experiences to the all-new Project Cortex—here’s what’s coming soon to Microsoft 365 appeared first on Microsoft 365 Blog.

I’m especially energized by Microsoft’s opportunity to empower the people who are in the best position to represent hotel and travel brands with their customers—Firstline Workers. These are the employees behind the front desk, from the concierge who delivers a knowledgeable recommendation, to the committed staff working behind the scenes from check-in to check-out.

Transforming the Firstline Worker experience

By giving Firstline Workers modern tools that enable them to access information, stay connected, and communicate with coworkers in real-time, hospitality companies can create a more connected organization, and address guest needs on the spot.

Here are just a few ways hotels are integrating Microsoft solutions to improve the employee experience:

• Using Microsoft Teams’ mobile-first capabilities, Firstline Workers can easily communicate, collaborate, and share best practices across the organization. Earlier this year, we announced new capabilities—including urgent messaging, location sharing, and image annotations—which enable hotels to act with agility, leading to a superior guest experience.

• Using PowerApps and Shifts, organizations can digitize everyday activities—from repetitive and administrative to more personalized and role-specific tasks. For example, housekeepers use it to keep track of room tasks, helping reduce costs and freeing up time to focus on delighting guests.

• Using Microsoft Stream hotels can deliver dynamic, role-based content to increase engagement and retention of training programs—as well as support peer-to-peer information sharing.

Helping our customers succeed

Leading hotel brands, including Marriott International and Red Lions Hotel Corporation (RLH), are at the forefront of empowering their Firstline employees with digital communication and collaboration. In doing so, they’re building cultures of employee engagement, and meeting the needs of their guests in new ways.

Marriott recently selected Microsoft 365 to enhance productivity, collaboration, and workflows. Sales specialist Peter McDermott says, “In a world where guests demand answers, it’s more important than ever to connect with your teams… With Teams, whether my coworkers are across the hall or across the country, we can always stay connected to exceed customer expectations.”

RLH is also using Microsoft 365 to help accelerate innovation and enable new capabilities inside the company. The company has rolled out Teams to its entire workforce to make it easier for employees to connect with coworkers in other departments and streamline processes.

“The persistence of communication is what distinguishes the Teams solution. The style is somewhere in between, where IM might be too loose, and email, which is much more formal. It’s much more of a conversation; it’s much more efficient. We don’t have people saying where’s this or where’s that because they haven’t lost it in the noise of email,” says John Edwards, CIO for RLH Corporation.

Join us at the HITEC conference

This week, members of the Microsoft team will be at HITEC, the annual hospitality tech conference. Visit us at the Microsoft booth (#1634) and learn how Microsoft is enabling intelligent hospitality.

The post Why hospitality industry leaders are focusing on employee engagement to enhance the guest experience appeared first on Microsoft 365 Blog.

The world-class applications in Microsoft 365—including SharePoint, OneDrive, Microsoft Teams, Yammer, Microsoft Stream, PowerApps, and Microsoft Flow—enable digital transformation for more than 500,000 customer organizations and 180 million commercial active users.

Today, I’d like to share highlights of our innovations across the following areas:

• The intelligent intranet featuring SharePoint home sites.
• Innovations in Yammer and Microsoft Stream for employee engagement and communications.
• Intelligent file experiences, sharing, and controls with OneDrive.
• Turbocharging Microsoft 365 performance, security, intelligence, and innovation.

The intelligent intranet featuring SharePoint home sites

Visionaries know that an intelligent intranet powers employee experience, organizational alignment and cultural transformation. The heart of the digital workplace, an intelligent intranet provides shared content and solutions for collaboration, connects people and content across teams and siloes to harness collective knowledge, and drives employee engagement and communications.

Today, one such visionary—Takeda Pharmaceuticals’ Kevin Schramm, Head of IT Strategy and Operations—shared their compelling story. When Takeda, a world-leading pharmaceutical company based in Japan, acquired Shire, a U.S.-based company, they built a SharePoint intranet in just four months to connect the workplace, drive organizational alignment, and power communication for more than 60,000 employees worldwide. Kevin explained, “Starting on Day 1, we wanted to begin to create a shared culture that reflected our values. A new intranet was a key part of representing the combined company to our employees. SharePoint allowed us to meet very aggressive deadlines and helped bring our organizations together, successfully.”

For more than a decade, SharePoint has powered award-winning intranets for hundreds of thousands of customers, leading the industry across every geography and industry. With the move to the cloud, customers have inspired us to deliver even more out-of-box capabilities that accelerate time-to-value. Since the Future of SharePoint event only three years ago, SharePoint has reinvented the intelligent intranet, delivering flexible solutions for teamwork, engaging employee experiences, and AI-powered search and content management. Communication sites, organizational news, hubs, modern team sites, pages, lists, and libraries are now available across browsers and devices, and in the highly rated SharePoint mobile app.

Shareable video.

SharePoint home sites

Today, we announced a revolutionary step forward, further accelerating time-to-value for customers. SharePoint home sites are an intelligent, integrated employee experience—a landing page—for your organization that:

• Connects the workplace with Microsoft Search and megamenu navigation.
• Shares relevant news and content to each user based on their role and place in the organization.
• Engages employees with conversation and compelling video powered by Yammer and Microsoft Stream.
• Powers individual productivity with personalized content, information, and navigation.

SharePoint home sites provide a dynamic, engaging, and personalized employee experience for the organization.

A home site is a SharePoint communication site with superpowers that is:

• An organizational news source, by default. News published to the home site is visually marked to indicate it is official news and syndicated to all users with access to the home site.
• The landing page for the new home view on the SharePoint mobile app.
• Connected to the enhanced SharePoint start page (formerly referred to as “SharePoint home”), which features improved navigation, insights into activity across your sites, views of your documents to help you get back to your work quickly, and the enhanced saved for later view of news and content you’ve flagged for review.
• An enterprise-wide Microsoft Search experience, from the search box in the suite bar.

Where intranet portal projects of the past were often measured in months, you can now deploy a home site in minutes and then—with no code—customize and brand the out-of-box web parts, navigation, and site design to reflect the voice and priorities of your organization.

Of course, SharePoint remains a powerful platform for delivering applications on the intranet. Now, you can add any of the hundreds of third-party applications available in Teams to any SharePoint site. And you can embed solutions built with the SharePoint Framework by your developers or by our extensive network of SharePoint partners. We’re pleased to announce more than a dozen partners have agreed to integrate their intranet offerings closely with the SharePoint intelligent intranet to empower our customers with an extensive range of solutions that are optimized for performance and compatibility with the SharePoint mobile application and future innovations.

We’re thrilled to introduce home sites and to empower customers to build wholly new, intelligent employee experiences. Learn more about SharePoint home sites and other innovations for the intelligent intranet.

Innovations in Yammer and Microsoft Stream for employee engagement and communications

SharePoint home sites feature out-of-box integration with Yammer and Microsoft Stream. Today, we showcased innovations for Yammer and Microsoft Stream that unlock high-value scenarios for employee engagement, communication, and learning.

Innovations for Yammer

Yammer connects people across the organization with open conversation. Yammer’s lightweight conversational experience across devices fosters inclusivity by giving every employee a voice and the ability to express thoughts, ideas, and feedback. With the new Yammer question and answer feature, you can ask a question and then you or a group admin can mark the best answer—making the knowledge easier to share and reuse in the future. Additionally, a group can feature intelligent, bot-like responses to frequently asked questions.

Yammer question and answer makes it easier for people to find answers across the organization.

To accelerate your organization’s success with Yammer, we’re pleased to announce that e-Discovery for Yammer will be available to all customers using Yammer groups connected to Office 365 groups. In addition, to support the unique data residency requirements for European customers, we’re accelerating availability of in-geo data storage for Yammer in the EU, available today. Now, Yammer messages and files attached to Yammer messages will be stored at-rest in our EU datacenters, for new Yammer networks in the EU.

New capabilities for Microsoft Stream

Customers are increasingly turning to video as a compelling way to support communications, learning, and engagement. Today, we celebrated new announcements for Microsoft Stream, powering intelligent video in Microsoft 365. You can securely record, upload, and share video from the Microsoft Stream mobile app for iOS and Android. We also demonstrated how you can easily insert polls, surveys, or quizzes into videos with Microsoft Forms.

Record, upload, and share video securely with the Microsoft Stream mobile app.

Embed a quiz, poll, or survey in a video with Microsoft Stream.

Update on SharePoint spaces

At the SharePoint Conference 2018, we shared an early look at SharePoint spaces, which enable anyone to create compelling, mixed reality experiences viewable across headsets and browsers. Customer interest has been overwhelming, with over 1,800 companies across the globe and across industries applying for our limited preview. We’ve been working with a handful of those customers to develop our plans for SharePoint spaces, and we’ve been collaborating on industry standards for 3D and virtual reality.

Today, we gave another small glimpse into our progress by showing an example used here at Microsoft, which allows people to experience our original campus and to connect with the vision for the new campus using 2D and 3D video and 360-degree images. We look forward to sharing much more about SharePoint spaces at Ignite 2019.

At Microsoft, our own cultural transformation was scaled to include more than 110,000 employees worldwide by engaging employees with Yammer and live events. We’re excited to learn from our customers, who are now empowered with the same capabilities to drive cultural transformation, organizational alignment, open conversations, compelling communications, and immersive experiences for learning and development.

Learn more about announcements for Yammer and new features for Microsoft Stream.

Intelligent file experiences, improved sharing and controls with OneDrive

OneDrive is the files app in Microsoft 365 where you can work with all your files—your individual work files and the files shared with you across Microsoft 365—on PC or Mac, across browsers, and across devices with highly rated apps for iOS and Android. Improvements to sync include differential sync for all files—Office files already feature differential sync—which will accelerate sync and reduce network utilization, and support for Windows Virtual Desktop, currently in preview. These improvements enable organizations to deliver cloud-connected experiences and users to work with cloud files within native experiences like File Explorer and Finder.

OneDrive lets you find the files that matter most, with Microsoft Search in OneDrive and new, AI-powered experiences that provide personalized recommendations. OneDrive’s enhanced file hover cards will show you file insights, activity, and lifecycle signals such as DLP policies. And the new save for later feature lets you flag a file that you want to return to at a better time.

The OneDrive web application features a new, full-fidelity files experience for shared libraries, enabling you to sync files to your PC or Mac, work with metadata columns and custom views, and preview more than 320 file types—including 360-degree images and AutoCAD DWG files. And collaborators can now add comments to any of the 320+ file types—including images, CAD drawings, PDFs, and more—with new support for comments on non-Office files.

Intelligent experiences in OneDrive include a full-fidelity files experience for shared libraries, including conditional formatting and metadata; file hover cards with file insights and activity; and rich collaborative features.

We made it easier to collaborate on files with people inside and outside your organization—within the sharing policies set by your organization—directly from OneDrive. You can now create a shared library with a streamlined experience backed by an Office 365 group, allowing you to specify the people you want to share with. Of course, you can also share files in Teams, the hub for teamwork, where a new file sharing control in Teams chat lets you choose whether to upload a copy of the file or share a link, for which you can configure the access provided by the link. We’re also bringing the new sharing control to Outlook.

Manage access when you share files in a Teams chat.

Manage access when you share files in Outlook.

Finally, we’re introducing a new request files capability. You can select a folder and invite people to add files. Everyone can upload files to the folder and see only their files. And, as files are added, you receive a notification. Request files unlocks scenarios where files need to be collected from multiple individuals, while preventing individuals from seeing others’ files.

Learn more about these highlights, when they’ll arrive in your tenant, and the rest of the innovations we announced for sharing and working together on files on the OneDrive blog.

Powering content collaboration with turbocharged SharePoint file storage

Microsoft 365 is the most feature-rich, intelligent, and trusted cloud for your content. SharePoint powers content collaboration in Microsoft 365, and we’ve invested billions of dollars across research and engineering to drive massive improvements to the capabilities, performance, scalability, and security of Microsoft 365.

Today, we spotlighted some of those “behind the scenes” investments:

• Accessing data from Microsoft 365 is ten times faster than it was just two years ago.
• Your experience in Office 365 is three times faster than a year ago, with investments across our architecture that accelerate your experience even when you are working far from your own datacenter.
• To drive faster, more responsive intelligence and insights, we’ve worked so that content you add or modify is searchable in seconds.
• You can view more than 320 file types, without requiring dedicated applications, across Microsoft 365 web, mobile, and desktop applications and Windows 10.
• Differential sync, coming to OneDrive, will synchronize large files significantly faster and considerably reduce network utilization by sync.

SharePoint investments in performance, scalability, collaboration, and intelligence are powering significant innovations for content collaboration across Microsoft 365. Recent examples include the release of Microsoft Search to general availability across SharePoint, Office.com, and Bing.com, and revolutionary new capabilities for real-time, intelligence-assisted collaboration that we previewed in our demonstration of the Fluid Framework.

You can learn more about the SharePoint file storage improvements that make Microsoft 365 the best cloud for all of your content and collaboration in Turbocharging Microsoft 365 cloud user experiences.

Finally, we continue to invest in capabilities that enable IT organizations to govern users, devices, and content with industry leading security and compliance controls, so that IT can empower the business and rest easy that information is protected.

• Classification labels provide consistent management of information lifecycle, security, and compliance across Microsoft 365.
• High-value compliance control and global footprint, including general availability of Multi-geo Capabilities for SharePoint and Office 365 groups.
• New enterprise information archiving features to natively archive third-party data into Microsoft 365, new solutions to help organizations achieve compliance requirements, such as Records Management, and updates to Supervision including new out of the box machine learning models to harness intelligence and identify questionable content for further review. These solutions are generally available with Microsoft 365 E5 and E5 Compliance offerings.

You can read more about today’s announcements for security, compliance, and manageability in Updates to SharePoint security, administration, and migration and New Records Management solution and machine learning updates come to Microsoft 365 compliance.

Inspiration and next steps

The innovations and vision we announced today are inspired by you—your success, your stories, your questions, and your wish lists. Our team listens closely and creates capabilities that we hope in turn inspire you to transform your organization with an intelligent workplace.

Watch the SharePoint Virtual Summit starting May 21, 2019 at 12 PM PT and keep your feedback coming. We’ll see you at Ignite 2019 where we’ll have—believe it or not—even more big announcements to share. Until then, I encourage you sign up for our new monthly update, which will be the best place to keep in touch with announcements, guidance, and tips across Microsoft 365’s communication and collaboration experiences.

Also, see the following resources to learn more:

• SharePoint home sites: a landing for your organization on the intelligent intranet
• New Yammer investments add engagement and compliance capabilities
• New Microsoft Stream mobile features, interactivity and more announced at SharePoint Conference 2019
• OneDrive announcements—SharePoint Conference 2019
• Turbocharging Microsoft 365 cloud user experiences
• Getting started with Microsoft Search
• Updates to SharePoint security, administration, and migration
• New Records Management solution and machine learning updates come to Microsoft 365 compliance
• What’s new for SharePoint Server
• Announcements for SharePoint developers
• Microsoft adoption resources center
• Optimizing business solutions with SharePoint and Office 365 at SPC19

The post New SharePoint home sites headline Microsoft 365 innovations for the intelligent workplace appeared first on Microsoft 365 Blog.

We celebrate because our customers are empowering their employees both with the accessible technology built into Microsoft 365, and with the inclusive cultural practices that make people love coming to work. We are comparing notes and learning from them as we also build that same inclusive culture at Microsoft.

Here in the U.K., we recently celebrated a milestone—a point on our journey—with recognition from the U.K. Government as a Disability Confident Leader. This status is awarded to organizations that commit to diversity and inclusion and encourage suppliers and vendors to do the same. Our team has worked tirelessly to put processes in place that can both create and sustain a diverse and inclusive culture; attracting and recruiting people with disabilities via our global Inclusive Hiring Program; training managers to understand the needs of those with visible and non-visible disabilities; assessing people for roles more flexibly so those with disabilities have the best opportunity to show their skills; adjusting workplaces to include sign language interpreters, and ensuring all staff have access to disability equality awareness training.

Looking ahead

We also look ahead to our big vision—an accessible and inclusive workplace for everyone—and what more we can do as a company and as a community to make it a reality. Today we’re excited to announce that live captions and subtitles in PowerPoint are rolling out now, and will soon be generally available to Microsoft 365 and Office 365 subscribers worldwide for Windows, Mac, and the web. We also look forward to the coming release of other new inclusive technologies built into Microsoft 365, like live captions and subtitles in Teams Meetings.

Present inclusively with live captions and subtitles in PowerPoint—We know how powerful a great presentation can be—whether it inspires us or aligns us to a common goal. Now, with support for 12 spoken languages and 60+ on-screen captions or subtitle languages, people who are deaf or hard of hearing can be included in these important team building moments. Additionally, with an increasingly global and remote set of collaborators, those who speak a different language from the presenter, or are listening in from a loud environment, can also more easily be included.

Transform the meeting experience for people with disabilities—We also know the critical role meetings play in how we work, and recently announced that live captions and subtitles will also be available in Teams Meetings. These capabilities are coming soon as a preview in English and complement the captioning and transcription features already generally available for recorded Teams meetings and live events in Stream, Teams, and Yammer. Whether in a 1-1 with your manager, or a company-wide all hands, everyone should feel included when the team gets together to meet, including people who are deaf or hard of hearing.

We constantly release new features and improvements to make our products not just compliant with the latest standards, but empowering for all users, both with and without disability. We encourage you to read all about these features in the Microsoft Accessibility Features Sway.

Building the inclusive workplace together

Many of our customers are committed to making this vision of an inclusive workplace a reality and are partnering with us to make it happen. Last month the Federal Government of Canada chose Microsoft as a partner in their effort to create a more modern and accessible Public Service. The Honourable Carla Qualtrough, Minister of Public Services and Procurement and Accessibility, said, “Equipping our public servants with accessible, reliable, and innovative technologies will unleash the potential of our world-class public service and result in better service delivery for all Canadians.” Here at Microsoft we agree—only when we represent the diversity we see in the world internally can we build the most innovative technology and serve our customers as they ought to be served.

We also see Rogers Communications, a leading Canadian communications and media company, shares our vision of a more inclusive workplace. Rogers is doing everything from transforming their physical workplace to be more collaborative and inclusive, to using the accessible technologies built into the Microsoft 365 applications their employees can use every day. Best of all, we’re helping and learning from each other along the way—our teams work regularly with Rogers to understand how our technology can better support their commitment to building an inclusive workplace, and Rogers’ Persons with Disability Diversity group works with us to learn how we embed Inclusive Design principles into our products and our culture. Read the full blog, published today, to learn more about how Rogers is building an accessible and inclusive culture to benefit employees, customers, and the broader community.

Join us!

We have so much more to do—as an organization, an employer, a leader, and a follower—in this journey towards an accessible and inclusive workplace, and we hope you’ll join us. Visit the Microsoft Accessibility site to learn more about our approach. Share your learnings with #LearningTogether and #GAAD and continue the conversation with @MSFTEnable on Twitter.

The post Building the inclusive workplace we imagine, together appeared first on Microsoft 365 Blog.

Underpinning all of this innovation is the Microsoft Graph, our customers’ secure and compliant record of their productivity activity in the Microsoft Cloud. It helps developers create people-centered, cross-platform experiences by providing context about an organization’s work that flows across documents, apps, and devices. The Microsoft Graph powers the most important components of Microsoft 365, from “born in the cloud” experiences like Microsoft Teams, Microsoft Search, and MyAnalytics, to modern, cloud-connected collaboration in existing apps like Word, Excel, and PowerPoint. Read on for the latest updates to these experiences and the underlying developer technologies that make them possible.

Leverage the power of the open web with Microsoft Edge, whether you’re browsing or developing

In December, we announced our intention to adopt the Chromium open source project in the development of Microsoft Edge on the desktop. We’re excited to work with the larger Chromium open source community to create better web compatibility for our customers and less fragmentation of the web for all web developers. Today at Build, we’re announcing a host of new features for the next version of Microsoft Edge on Windows 10 that address some of the fundamental frustrations with browsers today, including:

• Internet Explorer mode—Internet Explorer mode integrates Internet Explorer directly into the new Microsoft Edge via a new tab. This allows businesses to run legacy Internet Explorer-based apps in a modern browser.
• Privacy Tools—Additional privacy controls which allow customers to choose from 3 levels of privacy in Microsoft Edge—Unrestricted, Balanced, and Strict. Depending on which option you pick, Microsoft Edge adjusts how third parties can track you across the web, giving customers more choice and transparency for a more personalized experience.
• Collections—Addressing the information overload customers feel with the web today, Collections allows you to collect, organize, share and export content more efficiently and with Office integration.

And for developers who have built Chromium compatible websites or extensions, we’re ensuring they’ll see the same compatibility in the Edge browser without additional work. These features and more will begin to roll out over time as we get closer to the broader launch of the next version of Microsoft Edge. To download the latest preview builds, visit the Microsoft Edge Insider site. For more detail on today’s announcements, please visit our developer blog.

A new class of shared, interactive web experiences powered by the Fluid Framework

We’re also committed to making the web more productive and collaborative for all browsers. Today we’re announcing the Fluid Framework, a developer technology for building a new class of shared, interactive experiences on the web. It offers three key capabilities. First, experiences powered by the Fluid Framework will support multi-person coauthoring on web and document content at a speed and scale not yet achieved in the industry. Second, it provides a componentized document model that allows authors to deconstruct content into collaborative building blocks, use them across applications, and combine them in a new, more flexible kind of document. Third, the Fluid Framework makes room for intelligent agents to work alongside humans to translate text, fetch content, suggest edits, perform compliance checks, and more. We’ll make this technology broadly available to developers and integrate it into Microsoft 365 experiences like Word, Teams, and Outlook to transform the way that you work with these tools. We will launch both the software developer kit and the first experiences powered by the Fluid Framework later this year.

Moving from commands to conversations: a new approach to intelligent agents

At Build this morning, we demonstrated a new approach to virtual agents that moves beyond the restrictions of self-contained commands to a truly conversational experience. The traditional approach to virtual agents relies on a manually curated set of skills or intents to map what a person says to the appropriate action in a back-end system. As a result, virtual agents today can’t combine skills or carry the context of one interaction into the next.

Last year, Microsoft acquired a company called Semantic Machines, bringing with it some of the world’s leaders in conversational AI. Together with Microsoft researchers, we’ve built breakthrough new conversational AI technology that will power a new class of multi-turn, multi-domain, and multi-agent experiences. Our technology builds up memory from turn to turn to let you get more done. It crosses skill boundaries, connecting together back-end services, both within Microsoft and externally. And it’s aimed towards a future where every organization has their own agents with their own unique contexts, just like they have their own websites and apps today, and where those agents can seamlessly interoperate.

This new conversational engine will be integrated into Cortana and made available to developers through the Bot Framework, as well as other Azure surfaces and beyond, powering conversational experiences across the company and our customer ecosystem.

Derive deep insights about effective work patterns with Microsoft Graph data connect

Data can be a powerful enabler of cultural change and new ways to work. Today we’re announcing the general availability of Microsoft Graph data connect, a service that helps organizations bring together productivity data from the Microsoft Graph with their own business data securely and at scale using Azure Data Factory. The Microsoft Graph is an incredible resource to help individuals and organizations understand how they work. But without data on the context and outcomes of their work—like sales or line of business performance—it’s an incomplete picture. By allowing organizations to maintain control of their data, while bringing it together in a secure and compliant way, data connect lets organizations derive deep insights about effective work patterns that they can promote throughout their organization. Visit this blog post to learn more about all of the Microsoft Graph announcements at Build 2019.

Use Microsoft Search to tap into your organization’s collective knowledge

Today we’re announcing the general availability of Microsoft Search, rolling out to customers now. The collective knowledge of your organization is one of its most powerful tools, and Microsoft Search provides the ability to tap into it without leaving the flow of your work. You’ll now find the Search box in the same prominent place across Microsoft 365 experiences you use daily, including Office, SharePoint, OneDrive, Outlook, Windows, and Bing. And through a deep connection to the Microsoft Graph, Microsoft Search will help you discover relevant people, content, commands, and activities from across Microsoft 365 where and when you need them—from your desktop at work to your mobile device when you’re on the move. Visit this blog post to learn more about Microsoft Search.

Minimize distractions and stay focused at work with MyAnalytics

In a modern workplace where back to back meetings and urgent requests are the norm, you might have difficulty finding the time, space, and concentration required to do your best work. This summer, we’re launching a preview of new Microsoft 365 capabilities to help you prioritize focus time—blocks of time reserved on your calendar for deep, uninterrupted work. Through the Microsoft Graph, Microsoft 365 experiences like Microsoft Teams will automatically protect scheduled focus times by holding notifications, so you can work without distractions. And to help you establish a focus time routine, MyAnalytics will offer a focus plan that gives you the flexibility to have daily focus time booked automatically based on your availability and surfaces AI-powered suggestions to book focus time for outstanding tasks as you work in Outlook.

Shareable video.

Act swiftly with Actionable Messages in Outlook and inline tasks in Word

Prompt action is essential in an increasingly fast-moving world. Available now, developers can build Actionable Messages for Outlook mobile by taking advantage of Adaptive Cards in Outlook. Actionable Messages enable people to take action now, without having to switch apps—making it faster to get things done. With an Actionable Message, you can approve expense reports, grant document access, book focus time, or answer quick surveys right from your inbox. In addition, you can now give others a digital tap on the shoulder with an @mention inline in a Word document assigning colleague a task, asking a question, or prompting a quick review without ever leaving the document. Look for inline tasks in Word Online in late summer.

Ideas in Word: your AI-powered editor in the cloud

Throughout Microsoft 365 we use AI to make people more productive by extending their capabilities and supporting their work. Today we’re announcing Ideas in Word, giving every Word user an AI-powered editor in the cloud. Ideas follows along as you write and provides intelligent suggestions to make your writing more concise, readable, and inclusive. It can even use machine learning to suggest a rewrite for a tricky phrase. Ideas will also help when you’re reading documents by providing estimated reading times, extracting key points, and decoding acronyms using data from the Microsoft Graph. A preview of Ideas is coming to Word Online this June. To learn more about AI in Office and throughout Microsoft, read the Microsoft AI blog.

Microsoft Teams: a hub for all your teams’ apps

Microsoft Teams will also be a central topic in the Microsoft 365 presence at Build this year—both as an app and as a developer platform. It plays a crucial role as the hub for teamwork in Microsoft 365, and it’s now used by more than 500,000 organizations as a result. We continue to innovate with Teams, adding recent features like live captions, customized backgrounds, data loss protection, and a magical whiteboard camera. And today we’re announcing support for new policies that allow IT administrators to customize their users’ Teams experience by deploying and pinning third-party and line-of-business apps to specific roles or departments.

New developer tools for Microsoft 365

Finally, none of this would be possible without developers creating experiences for the future of work. Kevin Gallo, Corporate Vice President of the Microsoft Developer Platform, talks about the new developer tools across Microsoft 365 in more depth in this blog post. We’re delivering exciting new tools for developers, like the brand-new Windows Terminal that’s modernized to support how developers build today. The new React Native for Windows delivers a simple way for developers to write cross platform web code with a native feel. And Windows Subsystem for Linux 2 improves Linux compatibility, and can run Docker containers natively to simplify development.

We’re excited to share the latest updates to Microsoft 365 experiences and the developer platform. To see these technologies in action, watch the Vision Keynote, Microsoft 365 Tech Keynote, and a host of Microsoft 365 sessions on the Build 2019 site. We can’t wait to see what you build.

The post New people-centered experiences in Microsoft 365, the world’s productivity cloud appeared first on Microsoft 365 Blog.

This is especially true as it relates to an organization’s Firstline Workforce. In manufacturing, Firstline Workers are the employees who deliver products and materials, drive product quality, and keep critical equipment running. To help manufacturers with their digital transformation, we’re enabling new ways to work with Microsoft 365 for Firstline Workers to learn, communicate, and collaborate more effectively.

Upskilling and equipping the Firstline Workforce

With the rise of Industry 4.0, manufacturers must reimagine the roles, skills, and tools to transform work throughout their organization. This means providing digital and soft skills, empowering workers with modern tools, and blurring the boundaries of technology with new immersive experiences. In an increasingly digital and complex landscape, the types of skills that employees need are rapidly evolving, and it is increasingly difficult for the workforce to keep pace.

Solutions in Microsoft 365 that enable Firstline Workers to learn, communicate, and collaborate include:

• Using Microsoft Teams and SharePoint Online, manufacturers can securely centralize training efforts, easily distribute onboarding and training materials, and connect all levels of the organization to find and share best practices.

• Using Microsoft Stream, organizations can deliver dynamic, role-based content and video to increase engagement and retention of training programs and support peer-to-peer information sharing.

To help equip workers to operate in a digitally-enabled manufacturing environment, Teams provides a single hub for teamwork to communicate, collaborate, and coordinate production from the engineering rooms to the factory floor.

• Earlier this year, we announced new capabilities—including urgent messaging, location sharing, and image annotations—which organizations can use to create a safer and more efficient workplace. For example, these features can help workers identify, communicate, and share the location of hazardous spills to help reduce operational disruptions.

• Additionally, Microsoft Teams is extensible and allows companies to transform business processes using Microsoft Flow and PowerApps. These services help to digitize everyday activities—such as documentation during quality assurance, data capture, and inventory management—helping reduce costs and free up time for Firstline Workers to focus on higher value activities.

As Industry 4.0 reshapes the manufacturing industry, finding new innovations to help workers learn, communicate, and collaborate remains a top priority. Microsoft is addressing these challenges through breakthroughs in hardware design, artificial intelligence (AI) experiences, mixed reality with HoloLens 2, and through business-ready solutions with Dynamics 365 and industry partners.

• Using Dynamics 365 Remote Assist, technicians can solve problems faster by calling in remote experts via Microsoft Teams to help walk through repairs using mixed reality annotations, sharing diagrams and schematics. And with Dynamics 365 Guides, employees can learn new skills with step-by-step instructions that guide employees to the tools they need and how to use them in real work situations.

Helping our customers succeed

Leading manufacturers choose Microsoft 365 to prepare, equip, and empower their employees at all levels:

To accelerate productivity and information flow, Cummins replaced its existing productivity and collaboration tools with Microsoft 365, introducing a modern knowledge management and collaboration framework to reduce skills gaps and anchor a new culture of work.

“Our modern, tech-driven workplaces give employees the tools they need to innovate, so we can introduce new energy products and technology solutions to the market. It’s also a key strategy in attracting top talent.”
—Sherry Aaholm, VP and CIO for Cummins

Goodyear is using the integrated and adaptive tools in Microsoft 365 to help accelerate innovation and enable new capabilities inside the company. For example, Goodyear is connecting its workforce via tools like Teams, which is driving productivity and generating efficiencies to deliver the right products to the right place at the right time.

“Enhancing collaboration is crucial to us for improved decision making and to drive innovation, both in tires and beyond tires… Our multigenerational and multicultural global workforce is now sharing perspectives and ideas more quickly and easily than ever.”
—Sherry Neubert, CIO for The Goodyear Tire & Rubber Company

We’re incredibly excited about our opportunity to help manufacturers transform and we are just getting started!

Join us at Hannover Messe and learn more

Next week, members of the Microsoft team will be at Hannover Messe, the annual manufacturing conference. Visit us at Microsoft stand C40 and learn how Microsoft is enabling Intelligent Manufacturing.

The post Closing the skills gap in manufacturing with Microsoft 365 appeared first on Microsoft 365 Blog.

In honor of the United Nations International Day of Persons with Disabilities, we’re announcing this new feature—powered by artificial intelligence (AI)—which provides captions and subtitles for presentations in real-time. Live captions & subtitles in PowerPoint supports the deaf and hard of hearing community by giving them the ability to read what is being spoken in real-time. In addition, captions and subtitles can be displayed in the same language or in a different one, allowing non-native speakers to get a translation of a presentation. At launch, live captions & subtitles will support 12 spoken languages and display on-screen captions or subtitles in one of 60+ languages.

Live captions & subtitles in PowerPoint brings:

• The power of AI to presenters, so they can convey simple and complex information across subjects and topics.
• Speech recognition that automatically adapts based on the presented content for more accurate recognition of names and specialized terminology.
• The ability for presenters to easily customize the size, position, and appearance of subtitles. Customizations may vary by platform.
• A peace of mind with security and compliance knowing that the feature meets many industry standards for compliance certifications.

The feature joins other accessible features in Office 365, like automatic suggestions for alt-text in Word and PowerPoint, expanded availability of automatic closed captions and searchable transcripts for videos in Microsoft Stream, enhancements to the Office 365 Accessibility Checker, and more.

Here’s what one of our customers had to say:

“We are constantly looking for new ways of ensuring that the Government of Canada sets the highest possible standards as an accessible and inclusive workplace. We welcome such positive advances in technology, like this feature, that allows everyone, and notably those with disabilities, to better communicate ideas. They help break down barriers and lead to greater inclusiveness to the benefit of individuals and society as a whole.”
—Yazmine Laroche, deputy minister responsible for Public Service Accessibility

Live captions & subtitles in PowerPoint will begin rolling out in late January 2019 and will be available for Office 365 subscribers worldwide for PowerPoint on Windows 10, PowerPoint for Mac, and PowerPoint Online.

The post Present more inclusively with live captions & subtitles in PowerPoint appeared first on Microsoft 365 Blog.

Today, we are announcing upcoming capabilities that, along with our recent investments, combine the power of artificial intelligence (AI) and machine learning with content stored in OneDrive for Business and SharePoint to help you be more productive, make more informed decisions, and keep more secure.

Be more productive

A key to being productive is leveraging existing content so you’re not reinventing the wheel. Historically this has been challenging due to the exponential growth of digital content, particularly with image, video, and audio files. Until now, these rich file types have been cumbersome to manage and painful to sift through to find what you need, when you need it.

Video and audio transcription—Beginning later this year, automated transcription services will be natively available for video and audio files in OneDrive and SharePoint using the same AI technology available in Microsoft Stream. While viewing a video or listening to an audio file, a full transcript (improving both accessibility and search) will show directly in our industry-leading viewer, which supports over 320 different file types. This will help you utilize your personal video and audio assets, as well as collaborate with others to produce your best work.

Once you’re ready to make a video broadly available across the organization, you can upload and publish to Microsoft Stream. You’ll continue to get transcription services plus other AI driven capabilities, including in-video face detection and automatic captions. Importantly, your audio and video content never leaves the Microsoft Cloud; it is not passed through potentially costly and insecure third-party services.

Searching audio, video, and images—Announced last September, we are unlocking the value of photos and images stored in OneDrive and SharePoint. Using native, secure AI, we determine where photos were taken, recognize objects, and extract text in photos. This recognition and text extraction allows you to search for images as easily as you search for documents. For example, you could search a folder of scanned receipts for the receipt that mentions “sushi.” Video and audio files also become fully searchable thanks to the transcription services described earlier.

Intelligent files recommendations—Later this year, we’ll introduce a new files view to OneDrive and the Office.com home page to recommend relevant files to you. Suggested files are based on the intelligence of the Microsoft Graph and its understanding of how you work, who you work with, and activity on content shared with you across Microsoft 365. This deep understanding of user behavior and relationships among coworkers is unique to Microsoft 365 and continues to be enriched as you collaborate on content in OneDrive and SharePoint.

AI also makes it easier to create new documents by reusing existing content. The Tap feature in Word 2016 and Outlook 2016 intelligently recommends content stored in OneDrive and SharePoint by understanding the context of what you are working on. This allows you to leverage and repurpose a paragraph, table, graphic, chart, or more from another file while working on a new document or email.

Make more informed decisions

OneDrive and SharePoint make your life easier thanks to innovative AI that helps you make more informed decisions while working with content.

File insights—Earlier this year, we rolled out an updated file card, providing access statistics for any file stored in OneDrive and SharePoint. This allows you to see who has looked at the file and what they have been doing, and it helps you decide your next action. Later this year, we’ll bring these valuable file statistics directly into the native Office application experience.

Additionally, we’ll introduce additional insights to the file card with “Inside look,” giving you important information at a glance—including time to read and key points from the document, so you can choose to dive in deeper or save it for later.

Intelligent sharing—Later this year, you’ll have the option to easily share relevant content with meeting attendees. For instance, if you just presented a PowerPoint presentation, you’ll be prompted to share it with the other attendees once the meeting is over. In the OneDrive mobile app, we’ll automatically prompt you to share photos taken during the same meeting, perhaps of a whiteboard where you brainstormed new ideas with your colleagues—all based on your Outlook calendar. This type of real-world intelligence allows you to quickly keep everyone informed and move on to your next task and is exclusively available when you store your content in OneDrive and SharePoint.

Data insights—Earlier this year at the SharePoint Virtual Summit, we showed you how you could immediately enrich your OneDrive and SharePoint content with intelligence by leveraging the flexibility of Microsoft Flow and the power of Azure Cognitive Services. Since these services are powered by Microsoft Azure, you can get sentiment analysis, key word extraction, and even custom image recognition—all while keeping your content secure in the Microsoft Cloud and away from potentially costly and insecure third-party services. Additionally, you can use information provided by these cognitive services to set up custom workflows to organize images, trigger notifications, or invoke more extensive business processes directly in OneDrive and SharePoint with deep integration to Microsoft Flow.

Keep more secure

When your files are stored in OneDrive and SharePoint, AI also helps to protect your content, keep you compliant, and thwart malicious attacks.

OneDrive files restore—Earlier this year, we released OneDrive files restore including integration with Windows Defender Antivirus for business and personal users to protect you from ransomware attacks by identifying breaches and guiding you through remediation and file recovery. With a full 30 days of file history and sophisticated machine learning to help us spot potential attacks early, OneDrive gives you peace of mind for every file you store. Best of all, moving your files to OneDrive has never been easier thanks to Known Folder Move.

Intelligent compliance—In addition to being able to apply native data loss prevention (DLP) policies and conduct native eDiscovery searches on textual content stored in OneDrive and SharePoint, with the innovations discussed above, we’re making it even easier to use these key compliance capabilities with audio, video, and images later this year. Soon you’ll be able to leverage the text extracted from photos and audio/video transcriptions to automatically apply these policies and protect this content.

Get started

As you can see, by leveraging Microsoft’s industry-leading investments in AI we believe we have made OneDrive and SharePoint in Microsoft 365 the smartest place to store your content. In fact, Microsoft is recognized as a Leader by Gartner in both their Magic Quadrant for Content Collaboration Platforms and Magic Quadrant for Content Services Platforms reports. It was also recognized by Forrester in both their cloud and hybrid Forrester Wave™: Enterprise File Sync and Share Platforms Q4 2017 reports.

You can start realizing these benefits and more by moving your content to OneDrive and SharePoint today, just as Fortune 500 customers MGM Resorts International, Walmart, Johnson Controls International, and Textron are doing. You’ll automatically get more value as we continue to invest in these and other new AI capabilities to help you achieve more.

Microsoft has a bold vision to transform content collaboration for the modern workplace inclusive of files, dynamic web sites and portals, streaming video, AI, and mixed reality, while reducing costs and improving compliance and security. Be sure to join us at Microsoft Ignite from September 24–28, 2018 in Orlando, Florida, or on-demand, where we’ll continue to unveil how AI will accelerate content collaboration in the modern workplace.

Gartner, Inc., Magic Quadrant for Content Collaboration Platforms, Monica Basso, Michael Woodbridge, Karen Hobert, July 3, 2018.
Gartner, Inc., Magic Quadrant for Content Services Platforms, Karen Hobert, Michael Woodbridge, Joe Mariano, and Gavin Tay, October 5, 2017.

Gartner Disclaimer:
Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Today at Microsoft Ignite, we unveiled a new vision for empowering Firstline Workers in the digital age and introduced Microsoft 365 F1—a new offering that brings together Office 365, Windows 10, and Enterprise Mobility + Security to deliver a complete, intelligent solution to empower all workers.

The modern workplace requires companies to meet new employee expectations, connect a more distributed workforce, and provide the tools that allow all employees to create, innovate, and work together to solve customer and business problems. A truly modern workplace brings out the best in employee ingenuity, creates a culture of innovation and action, and welcomes and empowers all workers from the executive team to the Firstline Workforce.

Firstline Workers comprise the majority of our global workforce. Numbering two billion people worldwide, they are the people behind the counter, on the phone, in the clinics, on the shop floor, and in the field. They are often the first to engage customers, the first to represent a company’s brand, and the first to see products and services in action. They form the backbone of many of the world’s largest industries, and without them, the ambitions of many organizations could not be brought to life.

We see an opportunity for technology to give Firstline Workers a more intuitive, immersive, and empowering experience. Microsoft is in a unique position to help companies tap into the potential of their Firstline Workforce with our commercial product offerings, spanning Microsoft 365, Dynamics 365, Microsoft IoT, Microsoft AI, and Microsoft HoloLens and the Windows Mixed Reality ecosystem.

The introduction of Microsoft 365 F1 represents a significant next step towards our vision of involving the Firstline Workforce in digital transformation by empowering every worker with technology.

Transforming the Firstline Worker experience

Microsoft 365 F1 includes the capabilities and tools to enable every worker to turn their ideas into action. It fosters culture and community, with Skype Meeting Broadcast for interactive townhall meetings and Yammer to help employees find and share best practices across the company.

Microsoft 365 F1 makes it easy to train and upskill employees, with Microsoft Stream to share dynamic, role-based content and video, and SharePoint to easily distribute onboarding and training materials and manage institutional knowledge in one secure place.

It supports firstline productivity and digitizes business processes, with Microsoft StaffHub, a purpose-built app for Firstline Workers to manage their workday and Microsoft PowerApps and Flow to automate everyday activities. Today, we’re announcing new capabilities coming to StaffHub, including the ability for employees to clock in/out and track tasks. We are also making it easier for employees to stay connected in StaffHub, by integrating messaging with Microsoft Teams, the hub for teamwork, and highlighting corporate announcements made in Yammer. Finally, we’re enabling customers to connect StaffHub to workforce management systems and other tools with the availability of general APIs.

Microsoft 365 F1 streamlines IT management, minimizes cost, and extends security to all employees and endpoints. Azure Active Directory provides management of employee identity and access; Microsoft Intune helps secure devices; and new features in Windows 10 simplify the management of Firstline Workers’ experiences, supporting locked down single purpose devices with Windows Assigned Access and automated deployment with Windows AutoPilot.

Finally, we recognize the importance of providing Firstline Workers streamlined and secure devices that minimize total cost of ownership. Today, we’re announcing new commercial devices with Windows 10 S from our OEM partners HP, Lenovo, and Acer. Starting as low as $275, these devices benefit from cloud-based identity and management and are ideal for firstline environments.

We are incredibly excited about our opportunity to empower Firstline Workers and we are just getting started!

To learn more about our vision, please visit our new Firstline Worker page and see the table below to learn what’s included in Microsoft 365 F1.

—Bryan Goode

The post All workers welcome with Microsoft 365 appeared first on Microsoft 365 Blog.

Create a beautiful communication site in seconds

Communication sites are perfect for internal cross-company campaigns, weekly and monthly reports or status updates, product launches, events and more. To help you jumpstart getting your message out fast, communication sites provide configurable templates for the sites and pages within. When you click Create site from the SharePoint home in Office 365, you have a choice of three initial site designs:

• Topic—Select the Topic design when you have a lot of information to share, such as news, events and other content.
• Showcase—Use the Showcase design to feature a product, team or event using photos or images.
• Blank—Start with a blank site and make your design come to life quickly and easily.

Communication site designs (from left to right): Topic, Showcase and Blank.

And it is easy to tell your story. Once your new site is created, simply drag-and-drop to reorganize web parts on the page to bring your use cases and scenarios to life. News and pages allow for multi-column layouts to represent your message in a meaningful, intuitive fashion.

Learn how to create a communication site in Office 365, add a page and work with column layouts.

Share your plans and updates in engaging, interactive ways

Communication sites allow people to create and share recurring updates beyond email. When you create a page on a communication site, you can embed documents and video, and dynamically pull in real-time data from across Office 365, including documents from SharePoint, Power BI reports, Microsoft Stream videos and Yammer discussions. The resulting page is a rich and dynamic communication. And the page persists on the site, so people can refer to it easily, even as the membership of your team changes, so new members can more easily get up to speed.

The new capabilities for the rich section layouts and new web parts can be utilized on SharePoint team sites as well.

Consume, create and connect from your mobile device via the SharePoint apps

It’s easy to access, engage with and create content for communication sites from any device. The full site, pages, news, navigation, search and more are natively viewable, functional and engaging. Read a page, create a news article, engage in a Yammer conversation—all in the context of the site—from within the SharePoint mobile app experience.

You can download the SharePoint mobiles apps for iOS and Android today, and the new features will be available in the coming weeks. Learn more about the SharePoint mobile app for iOS, SharePoint mobile app for Android and SharePoint app for Windows 10 Mobile.

Communication sites help further refine and enhance your message

Beyond what we shared during the SharePoint Virtual Summit, communication sites have additional capabilities to further refine and enhance your message.

Make your home page and sub-pages look great

• Full-width layouts—The Hero and Image web parts can be placed in a section layout that spans the page from left to right, giving you ways to emphasize your most essential information.
• Enhanced title region with custom header image—Visually represent your home page, news and subpages with a compelling header graphic and title. You control what portion of the image is the most important, so it looks great, and as intended, across web and mobile experiences.

Continue the discussion in context to ensure reach, retention and engagement

• Comments on pages—Each news article and page can have its own set of comments. It is possible to use the Yammer web part for broad discussion scenarios as well as targeted responses to engage your viewers on the sole message and content on the page—all keeping within the context of the page.
• Share news via email—When you share news via email from a communication site, it’s not just a blue link; it’s a visual, informative preview that adds context to both the email and the news article itself. Within the email, the recipient(s) will see a thumbnail, title, description and an optional message from the sender.

Dynamically pull in and display data, documents and information via web part improvements

• Power BI and Microsoft Stream—Bring in interactive reports using the Power BI web part, and embed single videos or full channels from Microsoft Stream—the single destination within Office 365 for your cross-company video management. Both Power BI and Microsoft Stream are now generally available.
• GIF support—When you add an Image web part into a news article or page, you can now include animated GIFs in your layout.
• New “See all” pages—When there is more content than can be shown within the first view the Highlighted content and Site activity web parts, you can click See all to go to a full-page experience to see all the content and activity.
• Updated News web part—Showcase your news using multiple layouts to highlight what’s important with greater flexibility. You can use the default Top story layout, view news as a list or side-by-side.

Learn more about using web parts on pages and news, which highlights all web parts available in SharePoint Online.

Mark your calendars

Join us for one or more of our events in the coming days and weeks to share and explore the value of communication sites.

• SharePoint communication sites AMA—On Wednesday, June 28, 2017 from 9–10 a.m. PDT, bring your questions and feedback to the SharePoint communication sites AMA within this dedicated SharePoint community space of the Microsoft Tech Community for SharePoint. We’re inviting our deepest business and technical subject matter experts for an active, informative hour—driven by YOU!
• Jeff Teper takes over @SharePoint—On Tuesday, July 10, 2017 from 9:30–10:30 a.m. PDT, Jeff Teper, corporate vice president for SharePoint, OneDrive and Office, will take over the @SharePoint Twitter handle. He’ll tackle your questions and feedback both with written responses and video snippets as only he can—no tweet left behind!
• LIVE customer + MVPs panel webinar—On Wednesday, July 13, 2017 at 8 a.m. PDT, join in to hear how one of our customers, Shire, successfully planned and implemented their new digital workspace—inclusive of communication sites. You will hear both from Shire employees and Office 365 MVPs. Register today.
• On-demand webcast—On Wednesday, July 19, 2017, Farren Roper and I present the “SharePoint: Inform and engage your employees” business webcast. Be the first to be notified when it’s available: sign up today. And in advance, read the new, related eBook, “4 secrets to a connected workplace.”

Throughout the lifecycle of your projects, launches and internal campaigns, let the SharePoint intranet help you move seamlessly from concept to final product. The powerful, dynamic SharePoint user experiences let you clearly communicate your message throughout your company.

—Mark Kashman, senior product manager for the SharePoint team

Frequently Asked Questions

Q. How can I expect communication sites to roll out to Office 365 customers?

A. Communication sites will begin to roll out to First Release customers within the coming week—starting with First Release Select Users—and will be completed within 2–3 weeks. We are targeting end of August 2017 for complete worldwide rollout.

Q. When will the SharePoint mobile apps get updated to natively view communication sites?

A. We are planning to push updates to the SharePoint mobile app for iOS within a few days, and to the SharePoint mobile app for Android in the coming weeks. Install today. Update often.

Q. Can I use a communication site in an extranet scenario with external users?

A. Yes, communication sites will support external users for extranet use cases. Initially, Office 365 admins would need to enable it at the site level via PowerShell. We are working on the admin user interface to enable external sharing in a similar fashion as is done today for team sites.

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