Teams Archives - Microsoft 365 Blog http://approjects.co.za/?big=en-za/microsoft-365/blog/product/teams/ Wed, 26 Oct 2022 08:45:37 +0000 en-ZA hourly 1 https://wordpress.org/?v=6.6.2 Build collaborative apps with Microsoft Teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2022/05/24/build-collaborative-apps-with-microsoft-teams/ Tue, 24 May 2022 15:00:00 +0000 This year at Microsoft Build 2022, we are sharing several enhancements and new capabilities for developers building collaborative apps for Teams and Microsoft 365. Read on to get a full recap of our Build announcements.

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The pandemic has dramatically accelerated the role of technology as a core enabler for hybrid work, and developers are at the heart of this transformation. Last Microsoft Build, we introduced collaborative apps, a new app pattern designed to bring people, processes, and data together to help users thrive in the hybrid workplace. Just like mobile devices completely transformed how people consume software, collaborative apps are transforming how people in every organization work together.

With more than 270 million monthly active users, Microsoft Teams offers developers an unmatched opportunity to build collaborative apps. Since the beginning of 2020, monthly active users of custom-built or third-party apps in Teams have grown more than tenfold. There are more than 1,400 Teams apps, with more and more independent software vendors (ISVs) generating millions in annual revenue from customers using their apps built on Teams and Microsoft 365 services. Looking ahead, we expect emerging technologies that bring the digital and physical worlds together, like Microsoft Mesh for Teams, to open new engaging possibilities for collaborative experiences on Teams. 

This year at Build 2022, we are sharing several enhancements and new capabilities for developers building collaborative apps for Teams and Microsoft 365. Watch my keynote with Charles Lamanna, Innovate with collaborative apps and low code, to view the highlights. Read on to get a full recap of our Build announcements, which are organized here in three sections: new ways to help you delight your users with rich collaborative experiences, scale your productivity and grow user engagement, and monetize your apps. We can’t wait to see what you will build with these innovations!

Delight users with rich collaborative experiences

Introducing Live Share: Interactive app experiences in Teams meetings

We are introducing Live Share, a capability for your apps to go beyond passive screen sharing and enable participants to co-watch, co-edit, co-create, and more in Teams meetings. Developers can use new preview extensions to the Teams SDK to easily extend existing Teams apps and create Live Share experiences in meetings. Live Share is backed by the power of Fluid Framework, which supports sophisticated synchronization of state, media, and control actions with only front-end development. This synchronization will run on Teams hosted and managed Microsoft Azure Fluid Relay service instance—at no cost to you. Our early partners building Live Share experiences include Frame.io, Hexagon, Skillsoft, MakeCode, Accenture, Parabol, and Breakthru. Watch our Live Share on-demand session and try out the new Teams SDK extensions.

In motion demonstration of Live Share collaboration in Microsoft Teams.

Figure 1. Hexagon Live Share prototype enables engineers to annotate and edit 3D models and simulations, while they brainstorm together in Teams meetings.

Fluid Framework and Azure Fluid Relay general availability

Fluid Framework is a collection of open-source, client-side JavaScript libraries that underpin the Live Share real-time collaboration capabilities. Azure Fluid Relay is a fully managed cloud service that supports Fluid Framework Clients. Developers are using Fluid Framework and Azure Fluid Relay to enable real-time interactivity on their apps beyond Microsoft Teams meetings. Fluid Framework, the Azure Fluid Relay service, and the corresponding Azure Fluid client-side SDK will be ready for production scenarios and available in mid-2022. Subscribe to Microsoft Developer Blogs for updates. Watch the on-demand session to learn more about building collaborative web apps with Fluid Framework and Azure Fluid Relay.

Create Loop components by updating Adaptive Cards

Microsoft Loop components are live, actionable units of productivity that stay in sync and move freely across Microsoft 365 apps starting with Teams chat and Microsoft Outlook. Today, we are announcing the ability for developers to create Loop components. Now you can easily evolve an existing Adaptive Card into a Loop component or create a new Adaptive Card-based Loop component. Additionally, Adaptive Card-based Loop components can be surfaced with Editor using Context IQ, our set of intelligent capabilities working in the background of Microsoft apps and services, to stay directly in the flow of composing an email. Zoho Projects is using these Adaptive Card-based Loop components to help its customers improve incident response times, reduce outage durations, and improve overall performance against service-level agreements (SLAs), by enabling users to complete these tasks across Teams and Outlook. Zoho Projects and ServiceDesk Plus Cloud are among the first products integrated with Microsoft 365 apps to implement Microsoft Loop. Developer private preview for this capability starts in June 2022. Subscribe to Microsoft Developer Blogs or follow us on Twitter @Microsoft365Dev for updates.

In motion demonstration of Zoho Projects using the Adaptive Card-based Loop components for legal approval.

Figure 2. Zoho Projects is extending adaptive cards to be live, actionable Loop components that work across Teams and Outlook.

Introducing Microsoft Azure Communication Services sample app builder

Microsoft Azure Communication Services interoperability with Teams enables you to create experiences that support seamless communications between customers on any custom app or website and employees working in Teams. For example, Teladoc Health built the first-of-its-kind custom fully integrated clinical and administrative virtual healthcare solution that allows care team collaboration and access to relevant clinical data directly within Teams, and the ability to seamlessly deliver virtual care to patients who join from a custom app.

Side-by-side display of Teladoc Health custom app for virtual healthcare. Clinical team view to the left showing patient and patient view to the right showing physician.

Figure 3. Teladoc Health is enabling care providers to work and connect from Teams while patients join from a custom app built using Azure Communication Services.

Today, we are introducing the Azure Communication Services sample app builder, enabling developers to easily build and deploy a sample application for virtual appointments in just a few minutes, with no coding needed. Through the sample app, customers can book appointments powered by Microsoft Bookings and join a Teams meeting through a custom web app with a company-branded experience, while staff use Teams to join scheduled appointments. The sample app is fully open source and developers can tap into the code for more customization. Visit Github to learn more.

Microsoft Graph API enhancements to embed chats and channel messages into your apps

Microsoft Graph chat APIs enable developers to embed Teams chats into their applications, enabling their users to collaborate seamlessly without having to switch back and forth across apps. We are introducing several new APIs in preview with capabilities such as enabling chats with federated users (like users outside your tenant), identifying which messages are read and unread by the current user, and subscribing to user chats and membership changes. These new APIs will be generally available in mid-2022. Visit our chat message resource type docs page and view the on-demand session to learn more.

SharePoint Framework and Microsoft Viva Connections

SharePoint is the most flexible content collaboration platform powering experiences across Microsoft 365. SharePoint Framework now lets you create parts and pages in SharePoint sites, Teams apps, and more. It is at the center of our extensibility capabilities for the new Microsoft Viva Connections employee experience platform. Check out the how-to session on building tailored employee experiences for Viva Connections that directly integrate with Teams apps.

Side-by-side view of Viva Connections in mobile app and home site in Teams.

Figure 4. A sample Microsoft Viva Connections app running in both Teams and on a mobile device.

Approvals extensibility

Approvals in Microsoft Teams help everyone—from frontline workers to office workers—to easily create, manage, and share approvals directly in the flow of work. We are introducing create, read, update, and delete (CRUD) APIs for Approvals. Developers can use the Approvals APIs to enable approvals within line of business apps and use webhooks to track changes and drive workflows with Approvals in Teams. The Approvals APIs will be available for preview in mid-2022. Subscribe to Microsoft Developer Blogs for updates. View the on-demand session to learn more.

Scale developer productivity

Build once and deploy anywhere across Teams and Microsoft 365

Today, we are announcing the general availability of the new Teams SDK that enables you to build apps for Teams, Outlook, and Office using a single application and deployment model and build collaborative apps that make use of the capabilities relevant to each product. Developers can now upgrade to the latest Teams JS SDK v2 and App manifest v1.13 to build production Teams apps, and run full-scale pilots with users on the preview channels of Outlook and Office. This will enable developers to get feedback and prepare for the distribution of their apps on Outlook and Office later this calendar year.

These updates are backward compatible so all your existing Teams apps will continue to work as-is in Teams with production-level support. Our Teams developer experience including our Microsoft Teams Developer Documentation, tooling, support, and code repository has been updated to support extended apps. You will be able to distribute both single-tenant and multi-tenant apps using existing Teams experiences. To learn more, check out our on-demand session about extending Teams apps across Microsoft 365.

In motion demonstration of MURAL extending personal tabs and search-based message extensions.

Figure 5. MURAL is extending its Teams app’s personal tabs and search-based message extensions to other Microsoft host apps.

MURAL is among the early partners bringing the connected experience across Teams, Outlook, and Office to life with their apps, like the example above showing a search-based message extension inserting a MURAL directly into the Outlook message as an interactive Adaptive Card. In addition to MURAL, several other partners, including Adobe, eCare Vault, go1, monday.com, Polly, ServiceNow, SurveyMonkey, and Zoho have helped us get these new tools ready and we are excited to make them generally available to everyone at Microsoft Build.

Teams Toolkit for Visual Studio Code and CLI now generally available

Teams Toolkit for Visual Studio, Visual Studio Code, and command-line interface (CLI) are tools for building Teams and Microsoft 365 apps, fast. Whether you’re new to Teams platform or a seasoned developer, Teams Toolkit is the best way to create, build, debug, test, and deploy apps. Today we are excited to announce the Teams Toolkit for Visual Studio Code and CLI is now generally available (GA). Developers can start with scenario-based code scaffolds for notification and command-and-response bots, automate upgrades to the latest Teams SDK version, and debug apps directly to Outlook and Office. Get started building apps with Teams Toolkit today.

Github screen view for developers demonstration scenario-based code scaffolds.

Figure 6. Building a notification app for Microsoft Teams using the Teams Toolkit for Visual Studio Code.

Collaboration Controls in Power Apps

We are announcing Collaboration Controls in Power Apps to let developers drag and drop Microsoft 365 collaboration features like Teams chats, meetings, files, Tasks by Planner, and more right inside custom apps built with Power Apps. Collaboration Controls will be available in preview in mid-2022. View the on-demand session to learn more. Subscribe to the Power Apps blog for updates.

Grow user engagement and monetize your apps

App Compliance Automation Tool for Microsoft 365

Microsoft 365 App Compliance Program is designed to evaluate and showcase the trustworthiness of application-based industry standards, such as SOC 2, PCI DSS, and ISO 27001 for security, privacy, and data handling practices. We are announcing the preview of the App Compliance Automation Tool for Microsoft 365 for applications built on Azure to help them accelerate the compliance journey of their apps. With this tool, developers can automate a significant number of tasks to achieve the certification faster and easier. This tool also produces reports that can be easily shared by developers to help IT gain visibility of app security and compliance. Learn more from our App Compliance Automation Tool for Microsoft 365 docs page.

Improved app management and discoverability

The Teams Store helps users find the right apps through updated app categories, curated app collections, featured top apps, and intelligent recommendations based on what colleagues and peers are using. This Microsoft Build, we are making available a central experience within the Teams Store to help users track the apps they are using across various Teams and group chats, and see what permissions are required by these apps. We are also making the discovery of apps through tabs, message extensions, and connectors more contextual to help users find the right apps and grow usage of the ISV apps in Teams. For example, in the context of composing messages, the message extension suggestions will be organized by tasks and actions users can take with it. Lastly, users on mobile devices can now add your apps right from the mobile device, such as from a link or QR code.

In-app purchasing for Teams apps

A top request from partners and developers is to provide the ability to include a paywall experience directly from within your Teams app. This gives you the ability to turn a free app into a freemium version, where you can choose when to prompt your users when to subscribe to your app. The new in-app purchase functionality is available today and can be invoked with a few lines of code. Learn more from our in-app purchases docs page.

Microsoft Teams subscription plan options for in-app purchasing.

Figure 7. Developers can enable freemium upgrades directly within Teams with a few lines of code.

Teams app license management

Another area we are making advancements in is enabling users to manage and assign purchased licenses. It’s previously been up to developers to build the license management component into their solution, whether on their landing page or directly within the app. To help streamline the license management experience, we will soon be offering the ability for you to offload the license management capabilities to Microsoft where users can manage and assign licenses—directly in Teams. License management in Teams will be available in preview in mid-2022.

New collaborative apps coming to Teams

We are excited to see ISVs bringing innovative collaborative apps to Teams across a broad range of scenarios. Here are just a few examples of the new apps available now or coming soon:

  • MURAL app for Teams gives teams everywhere the ability to bring a shared collaboration space directly into Microsoft Teams. Users can improve teamwork with asynchronous visual collaboration, and transform disengaged conversations into productive, engaging meetings and workshops using hundreds of templates and proven, guided methods that empower teams to deliver breakthrough results. MURAL is a Microsoft preview partner, and the MURAL app now works across Teams, Outlook, and Office for a single, connected experience.
  • Observable app for Teams allows companies to bring their data, context, and logic together in one place to uncover insights collaboratively and accelerate data-driven decision-making across the organization. New updates coming to the Observable app in June 2022 will offer Microsoft Teams notifications when collaborating through comments in Observable.
  • SAP S/4HANA operational purchaser chatbot provides collaborative capabilities of Microsoft Teams to SAP S/4HANA users within a conversational user experience. It uses Microsoft Azure Active Directory (Azure AD) authentication and leverages Microsoft Graph APIs to allow users to call other parties or schedule Teams meetings with business partners directly from the bot in the context of the authenticated business user. This provides tight integration of the Teams collaboration experience in a standalone app in SAP, bringing connectivity and collaboration where users need them.
  • ServiceDesk Plus Cloud app from ManageEngine, Zoho’s enterprise IT management division, leverages Microsoft Teams to streamline business and IT service delivery, manage and accelerate IT incident resolutions, and improve service experience across the enterprise. Coming soon, the ServiceDesk Plus Cloud app will enhance its existing static Adaptive Cards with Loop components, which will allow everyone working on the ticket to get the latest updates and trigger service desk tasks without switching tabs.
  • Figma, the collaborative design platform, is introducing a new app that will enable teams to share, present, and collaborate in real-time on Figma and FigJam files within a Teams meeting. The app also leverages the new Adaptive Card functionality so when a user shares a link to a Figma or FigJam file in a Teams chat, the card unfurls, allowing users to open the file from within Teams. Users can also view and respond to file notifications directly from Teams. The Figma app will be available later in 2022 in the Teams app store.

Learn more

Here’s a recap of the key resources to learn more about developing collaborative apps on Microsoft Teams and Microsoft 365:

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From intelligent tools built on inclusivity to the latest in Windows—here’s what's new in Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2022/04/28/from-intelligent-tools-built-on-inclusivity-to-the-latest-in-windowsheres-whats-new-in-microsoft-365/ Thu, 28 Apr 2022 16:00:00 +0000 This month, we’re adding new capabilities to make everyone more comfortable in meetings, feel empowered in the diverse hybrid workplace, and be able to switch devices more easily.

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As highlighted in the recent release of our 2022 Work Trend Index1, organizations around the world are adapting to new ways of working, which means they’re faced with a new challenge: how to bring together culture, technology, and space to make hybrid work work. The tools we use every day need to be flexible and inclusive to empower people of all different needs to be productive from anywhere, at any time.

This month, we’re adding new features across Microsoft 365 to improve accessibility, support flexible workstyles, streamline routine tasks, and offer more ways to make your voice heard. We’re also launching new capabilities in Windows 11 and Windows 365 to help make hybrid work a little easier. Let’s dive into what’s new.

A more inclusive, seamless working environment

Support neurodiversity in the hybrid workplace

Notification overload can be disruptive, especially for employees with conditions like autism and ADHD. We’ve been working to cut down the noise by providing more ways to customize which notifications Microsoft Teams shows you and when, and new ways to protect time with Microsoft Viva Insights. We’ve also added new capabilities to support and improve reading and writing like text prediction options, voice control tools, and accessible authoring features—great for everyone, but a true game changer for workers with dyslexia and other learning disabilities.

Learn about these features and more intelligent tools to support neurodiversity in the hybrid workplace in our what’s new in Microsoft accessibility for spring 2022 blog.

Mute notifications in a Microsoft Teams meeting.

Create tasks with natural language

The To Do Windows app now supports smart recognition of due dates, reminders, and repeat information from the task title.2 Now you can simply use natural language—like submit project report on Friday or follow up with client on Tuesday at 1 PM—and To Do will automatically recognize and highlight the dates, times, and repeat information and add it to your task accordingly. Update your Windows To Do app to version 2.66 or above to get started.

Get more out of Yammer

We’ve released a series of updates to Yammer that help make it easier to find what you need, share ideas, and customize to your preferences. First, community members can now upvote a response if it’s a helpful or useful contribution to the question, making it easier for others to find answers. You can now also bookmark a conversation to see the post and its replies later. Finally, dark mode for Yammer web will be available soon.

Switch between accounts in Microsoft 365 web apps with a single click

Switching between user accounts can disrupt your flow of work when you need to sign out and sign back in again. Beginning this month, we have started adding support for multiple work and personal accounts on Microsoft 365 web apps in the same browser, enabling you to seamlessly switch between the accounts with a single click. Just add your accounts to the account manager on the top right of a Microsoft 365 web app to get started. Learn more about this new feature in the Tech Community blog Announcing account switching for Microsoft 365 web apps.

Office 365 homepage view demonstrating user account switching feature.

Work securely from anywhere with Windows 11 and Windows 365

Flexible work requires technology that’s built for a hybrid world. Earlier this month, we shared the latest Windows 11 and Windows 365 features that are designed to empower new ways of working. We’re bringing the power of the Microsoft Cloud and familiarity of the PC together, giving you an even more seamless Windows experience without sacrificing security.

Drive productivity and hybrid collaboration with Windows 11

With Windows 11, you can easily organize files you are working with in File Explorer by tagging them as favorites and using tabs to quickly access those you need.

Windows 11 File Explorer screen view demonstrating file organization features, including favorite and recent categories.

New capabilities like automatic framing, voice clarity, background blur, and eye contact create more natural hybrid meeting experiences.3 Live captions provide a more inclusive hybrid work environment for the deaf or hard-of-hearing communities, as well as language learners. Finally, we added snap assist for touch to help people organize windows in predefined layouts on Windows tablets or two-in-ones.

Empower hybrid work with Windows 365, the world’s first Cloud PC

With Windows 365, employees can stream their entire Windows experience from the Microsoft Cloud, enabling them to access their personal settings, apps, and content securely on any device.

Windows 365 Boot enables users to sign in to Windows 365 at start up—no need to sign in to the local operating system first. Windows 365 Switch will enable users to move between the Windows 365 Cloud PC and the local desktop just like they do between different desktops today in the Task switcher. The Windows 365 app provides users with another way to access their Windows 365 Cloud PC from the taskbar or Start menu. And for those times you need to work offline, like on an airplane or in the field, Windows 365 Offline enables uninterrupted work, with an automatic sync as soon as you reconnect.

Windows 365 switch feature that enables users to switch between Windows Cloud PC and local desktop.

Empower IT with modern management

Managing devices for a dispersed workforce and keeping them up to date presents unique challenges for IT departments. To help, we’ve added Windows Autopatch, a new intelligent managed service designed to keep Windows and Office software up to date automatically, to Windows Enterprise E3 at no additional cost. Learn more about this announcement on our Tech Community blog post Get current and stay current with Windows Autopatch.

In addition, we are launching a new communications function in Microsoft Endpoint Manager that empowers IT to send targeted organizational messages directly to employees across various surfaces in Windows 11, including on the desktop or lock screen. Learn about this new cloud-managed capability and more in this Tech Community blog post The endpoint manager’s guide to what’s coming in Windows 11.

Windows 11 feature demonstrating how to send targeted organizational messages directly to employees across various surfaces in Windows 11.

Simplify what it takes to protect your endpoints in the cloud

We announced our vision for advanced endpoint management and shared our plans to introduce a series of premium solutions over time in Endpoint Manager that will help organizations increase endpoint security, improve user experiences, and reduce the cost of ownership of your digital estate. Remote help for Windows is the first of these solutions, launched for general availability on April 5, 2022, and is featured in the new Microsoft Mechanics video about Windows cloud management.

Govern data across your entire data estate

To meet the challenges of today’s decentralized, data-rich workplace, we’re introducing Microsoft Purview—a comprehensive set of solutions that help you understand, govern, and protect your entire data estate. This new portfolio combines the capabilities of the former Azure Purview and the Microsoft 365 Compliance solutions that users already rely on, providing unified data governance and risk management. Learn more about Microsoft Purview in the video Go Beyond with Microsoft Purview.

Empowering the future of modern work

As the future of work unfolds, Microsoft 365 is continuing to help organizations and teams embrace a flexible work model. No solution is better positioned to support the needs of a hybrid workforce than Microsoft 365. Be sure to check back next month, when we’ll be sharing the news from Microsoft Build, our annual developer conference. 


1 2022 Work Trend Index, Microsoft. March 16, 2022.

2 Feature currently available in English (EN-) languages only.

3 Hardware dependent.

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3 ways to meet new hybrid expectations with Microsoft Teams and Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2022/03/16/3-ways-to-meet-new-hybrid-expectations-with-microsoft-teams-and-microsoft-365/ Wed, 16 Mar 2022 13:00:00 +0000 Five years ago, we embarked on an exciting journey with Microsoft Teams, building a hub for collaboration and teamwork. Video meetings were not the workplace norm, but it was clear from the beginning that the combination of async and sync collaboration in a single product presented a unique opportunity to reimagine how we work, learn, and connect with others.

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Five years ago, we embarked on an exciting journey with Microsoft Teams to build a hub for collaboration and teamwork. Video meetings were not the workplace norm, but it was clear from the beginning that the combination of asynchronous and synchronous collaboration in a single product presented a unique opportunity to reimagine how we work, learn, and connect with others.

As we reflect on this milestone, we want to pause and say thank you to our customers and partners who have inspired us to do our best work. From hospitals to schools to nonprofits and commercial enterprises, we’re humbled that so many of you use Teams to achieve your goals.

Today, more than 270 million people rely on Teams for hybrid work. Over 50 percent of organizations have standardized on Teams, according to a recent Morgan Stanley chief information officer (CIO) survey.1 With the shift from remote to hybrid work, active Teams Rooms devices more than doubled year over year, and Teams Phone now has nearly 80 million active users. From the office to the frontline worker, Teams supports every employee. In fact, usage of Teams by frontline workers has doubled year over year.

Our work is far from over. We continue to listen, learn, and innovate to enable every organization to thrive in the new world of work. With insights from today’s release of our 2022 Work Trend Index, it’s never been more apparent the ways we work and the expectations we have from work are dramatically different than just two years ago, and our solutions need to evolve, too.

Today, we are announcing new product innovations designed to help make hybrid work work. Whether it’s creating more engaging meeting experiences, enabling collaboration with external partners or customers, or giving you the flexibility to work on your terms, these new features and solutions address the new expectations people have for the workplace.

Let’s dive in.

1. Reimagine the office experience

After two years of hybrid and remote work, our data shows the office still matters for workers and managers. However, business leaders will need to rethink both physical spaces and cultural norms to make office time worth the commute. This means being intentional about the who, why, and where of in-person gatherings and ensuring physical spaces are designed to help hybrid teams feel connected and engaged.

In our survey, 38 percent of hybrid employees say their biggest challenge is knowing when and why to come into the office, while only 28 percent of companies have established team agreements about who will be working from where.  

To help coordinate your office time with your team, we are updating Outlook to allow you to RSVP to meetings and note whether you plan to join in person or virtually. These new RSVP options will be available in public preview in Outlook on the web in the second quarter of 2022.

We are updating Outlook to allow you to R S V P to meetings and note whether you plan to join in person or virtually.

For those joining hybrid meetings from within a conference room, we’re making it easier and less distracting to establish a personal presence with new enhancements to the companion device experience for Teams Rooms. Today, when you join a meeting in Teams Rooms with your personal device, your audio is automatically turned off to avoid feedback. Soon, you’ll be prompted to turn your laptop video on so you can be clearly seen by remote participants no matter where you are in the room. To avoid distractions, your video will be hidden from the front-of-room screen as well as from the gallery of people joining from companion devices in the room. These enhancements will be generally available in the second quarter of 2022. Learn more from our Tech Community blog Elevating hybrid experiences with Microsoft Teams Rooms and Teams devices.

In a Teams meeting on a laptop, in-room attendees' video shrinks from the gallery, bringing others' video to larger view.

To bridge the gap between digital and physical workspaces, we’re introducing a new meeting layout for Teams Rooms called front row. Designed specifically for hybrid meetings, it brings the video gallery to eye level at the bottom of the screen so people in the meeting room can see remote colleagues in a more natural face-to-face interaction—similar to as if they were in the same physical space. Content is centered on the screen and surrounded by additional meeting information and attendee sentiment, including chat, raised hands, and live reactions. Front row is now available in preview, with enhanced features to follow later this year. Learn more about front row for Teams.

Remote attendees are across two front of room screens at eye level beside chat and a view of participants with raised hands.

We’ve been working to bring the latest Microsoft experiences built for hybrid work—across Teams, Microsoft 365, Windows, and Whiteboard—to Surface Hub 2S, a collaborative canvas and meetings device certified for Microsoft Teams. Remote team members now have a dynamic view of in-room interactions, thanks to the new AI-powered Microsoft Surface Hub 2 Smart Camera. Automatic framing technology within the device dynamically adjusts the view of the room, reframing when someone leaves, more people come in, or a person interacts with content on the display. Surface Hub 2 Smart Camera is now available. Learn more from our Devices blog.

Two colleagues present at a Surface Hub 2 S while on a Teams conference call with both in-person and remote team members.

Being seen and heard is essential to an inclusive meeting environment, as is being able to collaborate seamlessly. New touch-enabled display solutions for Teams Rooms from Neat and Yealink are in the process of being certified for Teams Rooms on Android and will be available in the second quarter of 2022. These devices combine audio, video, touch display, and compute in a single unit—allowing for easy deployment and enhanced collaboration experiences. Learn more from our new Tech Community blog.

2. Make every meeting matter

We gather trillions of data points to understand how work is changing. Weekly time spent in meetings increased over 250 percent since March 2020. At the same time, more flexible collaboration patterns are emerging as employees are reshaping their days. Meetings are getting shorter and more ad hoc. Users are turning to asynchronous channels like chat to get work done.

We are committed to enabling new ways to work. Whether it’s empowering presenters to be their best, or enabling asynchronous collaboration across different time zones, our goal is to create inclusive and engaging experiences, make your meetings efficient, and ensure everyone sees the impact of your work.

In September 2021, we announced cameo, the PowerPoint experience that seamlessly integrates your Teams camera feed into your presentation, letting you customize how and where you want to appear on your slides. It also offers layout recommendations through Designer in PowerPoint for optimal viewing. Cameo will be generally available in the second quarter of 2022.

We recently released recording studio, which allows you to record your presentation in PowerPoint and deliver on-demand video, enabling your team to consume content on their terms. PowerPoint recording studio is now generally available.

Today, we’re announcing that we’re bringing cameo and recording studio together. You’ll now be able to seamlessly create and produce your presentations, decide how and where you want your video to appear on your slides with cameo, and then record yourself speaking to any slide with recording studio. When it’s time to deliver your message, share your presentation with PowerPoint Live in Teams, whether or not you’re attending the meeting. The combined cameo and recording studio experience will be available in the second quarter of 2022.

It’s not easy to be in the spotlight. It’s especially challenging to deliver impactful presentations without an in-person audience. Speaker coach in Microsoft Teams, which is coming in the second quarter of 2022, uses AI to privately provide guidance on your pace, notify you if you are interrupting someone, and remind you to check in with your audience.

To make sure the impact of your words doesn’t get lost, we are announcing Language interpretation, which allows live interpreters to convert what the speaker says into another language in near real-time. The meeting organizer will be able to assign interpreters from their participant list and select up to 16 source and target language combinations, while attendees will hear the interpretation with the original audio playing at a lower volume in the background. Language interpretation will be generally available in the second quarter of 2022. 

Meetings often serve as collaboration spaces to ideate and solve problems as a team. Microsoft Whiteboard in Teams has evolved to become a valuable visual collaboration workspace where groups come together for effective hybrid brainstorming and learning. It offers a rich set of capabilities that bring visual collaboration to life in Teams, including collaboration cursors, more than 50 new templates, contextual reactions, and the ability to open existing boards and collaborate with external colleagues in Teams meetings. These features will be generally available in the second quarter of 2022.  

3. Collaborate and communicate—your way

More than 50 percent of hybrid workers are considering going fully remote in the year ahead, according to our data. With that demand for more flexibility and mobility, the days of a fixed desk phone in a fixed office are over.

Teams Phone will soon offer a truly mobile-first experience with Operator Connect Mobile in partnership with some of the world’s most innovative telecom operators including BT, Rogers, Swisscom, Telia, and Verizon. This gives you one phone number for your desk number and your mobile number, no matter what network or device you’re on. You also can move calls across networks and devices with no interruptions—as you’re transitioning from your cellular service while on the go to your office Wi-Fi, for example. Operator Connect Mobile for Teams Phone will enter preview next quarter with select operator partners. To learn more, check out the Operator Connect Mobile announcement blog.

An iPhone and a computer connecting to Microsoft Teams.

Teams Connect is designed for seamless, secure, and easy-to-use collaboration across organizational boundaries, allowing everyone to work as one extended team while staying in their own Teams environment. In late 2021, we announced Teams Connect shared channels, which help enable collaboration with people inside and outside your organization from a shared workspace. For example, a team working on a new product will be able to share a Teams channel with an external design team to create one joint workspace across organizations. Everyone can communicate, schedule a meeting, share files, and collaborate on apps without switching accounts. Shared channels for Teams Connect will enter preview starting at the end of March 2022. To learn more and try out shared channels, read the Microsoft Teams Connect shared channels blog.

With Microsoft Teams Connect shared channels, multiple organizations can now work together as one team in a shared workspace for seamless collaboration.

To effectively create and collaborate, we need a way to bring distributed information, documents, and teams together. In January 2022, we launched Loop components in Teams chat, offering a new way to ideate, create, and make decisions together. Today, we are introducing Loop components in Outlook mail. Now you can brainstorm, complete action items, and get the latest status from your team without having to switch context or apps. A single component can be updated at the same time whether you are in Teams or Outlook. To get access to the latest Loop components in Outlook, sign up to become an Office Insider.

Loop components in Teams chat and Outlook email offer a new way to ideate, create, and make decisions together.

Our data also shows that positive culture ranks as the number one thing employees want companies to provide, followed by mental health and well-being benefits. A new world of work requires technology to bring company culture to life—digitally.  

Today, we’re announcing the Inspiration library, a new feature available in preview through the Viva Insights app in Teams. The Inspiration library turns insights into action with access to curated content and best practices from top sources like Harvard Business Review and Thrive. The productivity and well-being insights delivered by Viva Insights are enhanced by premium content focused on driving better employee experiences and boosting engagement. The Inspiration library preview will begin rolling out to Microsoft 365 users with the Microsoft Viva Insights app in Teams later in March 2022 and will be available worldwide in 11 supported languages by the end of April 2022. Pin the Viva Insights app in Teams and learn more about the Inspiration library.

The Inspiration library, available in preview through the Viva Insights app in Teams, helps customers turn insights into action with access to thought leadership.

Finally, a common challenge of remote and hybrid work is maintaining social capital: the network of relationships that enables people and organizations to thrive. While creating friendships and relationships can be challenging in the hybrid work environment, we are investing in tools that help you express yourself and have fun while doing it.

Now you can bring even more of your personality to the conversation with the new Fluent emojis in Teams. With vibrant and fun styling, over 1800 three-dimensional emojis can infuse expression and playfulness into messages. Select a category and use the skin tone selector to pick an emoji that better represents you. Fluent emojis are now available in preview.

Bring playfulness and vibrancy to your messages with the new fluent emojis.

Looking ahead

While so much has changed about work, one thing remains constant: people are at the center. With technologies like Microsoft Teams supporting people, we can make hybrid work really work by bringing everyone—and everything—together.

We want to again thank our customers and partners who have been with us every step of the way over the last five years. To celebrate with us, look for the new custom backgrounds on Teams and check out our anniversary community blog for the behind-the-scenes on how Teams came to life.


1Weiss, K., Baer, J., and Huang, B. (2021, October 5). CIO Survey Takeaways- Further Solidifying the Leadership Position. (p3). Morgan Stanley Research.

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Empower frontline healthcare workers with Microsoft Teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2022/03/15/empower-frontline-healthcare-workers-with-microsoft-teams/ Tue, 15 Mar 2022 12:00:00 +0000 Healthcare continues to undergo transformation—it’s facing unprecedented challenges, new and complex expectations, and remarkable opportunities for innovation and growth. At the heart of this transformation are frontline healthcare workers—the doctors, nurses, and care team members that work to help keep us safe and healthy.

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Healthcare continues to undergo transformationit’s facing unprecedented challenges, new and complex expectations, and remarkable opportunities for innovation and growth. At the heart of this transformation are frontline healthcare workers—the doctors, nurses, and care team members that work to help keep us safe and healthy. Touching nearly every step of the patient journey and maintaining the foundation of our healthcare system, healthcare workers require the latest tools to stay engaged, connected, and empowered to provide the best possible care. The adoption of technology to support frontline healthcare workers is increasing, and we’ve seen monthly usage of Microsoft Teams grow over 560 percent in this industry between March 2020 and November 2021.  

At Microsoft, we’re committed to supporting the healthcare workforce by designing products that can help improve the lives of those on the frontline, and the patients they serve. To do this, we’re working on products to connect care teams more seamlessly, provide solutions to efficiently manage and motivate care teams, and empower organizations to adapt to a dynamic and rapidly changing healthcare environment. I’m excited to announce a few new products to make their experience easier in Microsoft Teams.

A seamless experience for virtual appointments

This week at the HIMSS healthcare conference, we’re announcing exciting new features in Microsoft Teams for virtual appointments. We’ve seen the adoption of virtual appointments in healthcare skyrocket during the pandemic, and we continue to see outstanding growth. It’s an area that’s here to stay, with use cases that are core to the future of healthcare and many other key industries. Teams provides a simple and convenient experience for patients and providers for telehealth workflows. It builds on the momentum from the Microsoft Cloud for Healthcare, with new features to:

Schedule on-demand appointments (preview, April 2022)

A mobile phone selecting an on-demand virtual appointment, joining the virtual waiting room, and meeting with a provider.

Patients can request on-demand appointments with their provider. Organizations using on-demand scheduling can see and monitor on-demand appointments in a queue view through the Microsoft Bookings app in Teams. This builds on the waiting room and queueing features for scheduled appointments that are generally available.

Collect key information for virtual appointments with Microsoft Forms (preview)

Tablet showing a new patient appointment email with a link to a registration form, a click through of the submission process, and a view of the scheduled appointment in the provider’s calendar with a link to the completed form.

Gather patient triage information as part of the virtual appointment in Teams through the integration of Microsoft Forms and the Microsoft Bookings app. When enabled, this feature allows healthcare organizations to collect patient responses and review them as part of the visit.

Help ensure patient devices are working correctly for the appointment—generally available

A mobile phone selecting a device test link from an S M S appointment reminder, testing the camera and microphone, and sending results to the care team.

The new device tester can help you reduce no-shows by allowing patients to test their hardware settings before their virtual appointment. This allows the patient and provider to focus on the appointment, and spend less time on technical challenges. It’s now available through the Microsoft Teams EHR connector.

Send SMS appointment reminders (preview, April 2022)

A mobile phone selecting a join link from an S M S appointment reminder, pressing a check in button, and joining the appointment with a provider on screen.

SMS reminders are key to reducing no-shows and making it easier for patients to join their virtual appointments. While this experience is already available to customers using the Microsoft Bookings app through Teams in the United States, we’re excited to announce the expansion to customers in the United Kingdom.  

See analytics from your virtual appointments (preview)

A tablet displaying Microsoft Teams admin center analytics and reports tab with a mouse toggling between a bar and line graph of virtual appointment usage.

Gaining insights into the performance of virtual appointments is critical to understanding key business insights like lobby wait time, impact of SMS notifications, appointment duration, and more. Authorized users can gain insights into these areas in the Microsoft Teams Admin Center for appointments scheduled through Microsoft Bookings and the Microsoft Teams electronic health record (EHR) connector.

Enhance clinical workflow integration

Building on the momentum we are already seeing with customers using the EHR connector for virtual appointments with Epic, we’re announcing the next phase of our first-party EHR connector for virtual appointments.  

Microsoft Teams EHR connector for Cerner—generally available

Laptop screen selecting a virtual appointment join link from within the Cerner electronic health record window, then showing a virtual appointment window with an adult female patient on screen and female provider in bottom right corner.

The new integration with Cerner expands the capabilities of the Microsoft Teams EHR connector, making it easier for clinicians to launch virtual appointments with patients or consult with other providers in Teams directly from their health record system. This is exciting for organizations using Cerner, which can now easily integrate virtual appointments into their existing clinical workflows.

“As a validated code application, Microsoft Teams EHR connector meets Cerner security, operational, functional and UX criteria designed to help improve the user experience for Cerner clients searching for a third-party telehealth solution.”—Jake Engle, Senior Director of Open Platforms, Cerner

The Microsoft Teams EHR connector offers powerful integration capabilities across healthcare. For example:

  • Providers can schedule and launch virtual appointments directly from Cerner PowerChart, effortlessly invite other care team members to virtual appointments, and gain real-time status reports of their visits to help improve patient care.
  • System administrators have access to simplified setup and configuration management directly in the EHR connector portal and can easily access downloadable consumption reports and call quality boards.
  • Patients can test their device before the appointment, launch the appointment from SMS or email (without the need to download the Teams app), and will wait in a custom lobby before they are admitted by the provider.

Customers have already seen great results from the Microsoft Teams EHR connector. For example, Elisabeth-TweeSteden Hospital has been using it with Epic, saying “the greatest benefit is how we’ve used Teams to lower the threshold to care and make it possible for any patient to consult a physician, no matter their location or circumstance.

Create an advanced virtual health experience

Teladoc Health Solo™ with Microsoft Teams

Tablet displaying the specialty clinic assessment tab of the Teladoc Health Solo T M program with Microsoft Teams including patient’s name, injury assessment notes, medical plan details, and on-file imaging and documents.

In collaboration with Teladoc Health, a global leader in virtual healthcare, we are announcing the general availability of Teladoc Health Solo™ with Microsoft Teams. This new offering transforms the virtual care experience by enhancing clinical collaboration, improving the user experience, increasing system efficiency, and expanding care delivery—making it easier for care teams to collaborate and manage their patients and resources, at scale.

Teladoc Health Solo™ with Teams simplifies the way healthcare organizations and care providers work by streamlining technologies and administrative processes, so clinicians can focus on what matters most—delivering high-quality patient care.

Empower your healthcare workers on the frontline


Epic is a registered trademark of Epic Systems Corporation

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From hiding your meeting video to Yammer community suggestions—here's what's new in Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2022/02/24/from-hiding-your-meeting-video-to-yammer-community-suggestions-heres-whats-new-in-microsoft-365/ Thu, 24 Feb 2022 17:00:00 +0000 This month, we’re bringing new capabilities to Microsoft Teams to help people focus on their presentation and stay on top of required trainings, provision Windows 365 Cloud PCs more easily, and more.

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As we enter year three of the pandemic, more organizations are welcoming their employees back to the office, marking a move from remote to hybrid work. This shift is a return to a new kind of normal, and it poses an entirely new set of challenges. We are excited to share some product innovations helping to make this transition a little easier.

Stay tuned for a lot of product and research news next month, when we’ll release our second annual Work Trend Index, along with a series of innovations designed to make hybrid work work.

Let’s dive in.

Focus on what matters and collaborate across boundaries

This month we’re happy to release some of your most requested features across Microsoft Teams, Viva, and Yammer.

Pin or hide your own video in Microsoft Teams meetings

Seeing your own video feed in meetings has its benefits, but some find it distracting. Now, users can select to hide their own video in a Microsoft Teams meeting, while remaining visible to other participants. Users can now also pin their own video on the meeting stage.

Teams meeting with menu to pin or hide own video from view.

Stay on top of required trainings

Microsoft Viva Learning can now sync with learning management systems (LMS) like SAP SuccessFactors, Cornerstone OnDemand, and Saba Cloud. With this new generally available integration, employees can view required learning assignments from their LMS in their My Learning view in Viva Learning as well as launch the courses directly. Employees will get Teams notifications when they receive a new assignment and a reminder when the assignment is due.

Get suggestions on Yammer communities and people to follow

We want you to discover communities and conversations that help you work better. Now, Yammer will suggest communities and followers based on previous interactions. Find and join new communities and follow people right from your feed. 

See suggested communities on the right sidebar of Yammer.

Auto-renew active Yammer communities

Community admins will no longer need to manually review communities that have views or engagement. Now, Yammer communities can be set to auto-renew when someone posts, reacts, or any file activity happens from within the community (including viewing the Yammer posts through actionable emails).

Collaborate with people outside of your geography while maintaining compliance policies

Members from Yammer networks located in the European Union can soon join Yammer external networks hosted in the United States. Rollout will begin mid-February 2022 and finish in late March 2022. Read our Tech Community blog Cross-geo external collaboration support on Yammer External Networks for the EU to learn more.

More flexibility in how you provision Windows 365 Cloud PCs

Hybrid work means organizations need more flexibility to provide access to Windows across different types of devices. Windows 365 Enterprise provides a powerful, simple, and secure full Windows 10 or Windows 11 experience that you can use to empower your workforce, regardless of location or device. In February 2022, we released a preview of Windows 365 Enterprise support for native Microsoft Azure Active Directory (Azure AD) Join and localized first-run experience.

Provision Cloud PCs without an Azure subscription

In February 2022, we announced the preview of Azure AD Join in Windows 365 Enterprise, enabling organizations to provision Cloud PCs without requiring an Azure subscription or Azure connectivity to your on-premises environment. General availability will be announced soon. 

Microsoft Endpoint Manager admin center showing the wizard used to configure settings needed to host Cloud P Cs.

Localizing the Cloud PC experience

Organizations around the world use and love Windows 365, and we want to give them a familiar and natural user experience. In February 2022, we announced the preview for a localized first-run experience, empowering organizations to choose from an expanded list of languages when creating Cloud PCs for their teams in Windows 365 Enterprise.

Microsoft Endpoint Manager showing a drop down menu of available languages for a Windows 365 Cloud P C.

Looking to the future

From offering the option to pin or hide your video in a Microsoft Teams meeting to Yammer community suggestions, these updates are designed to give everyone more flexibility for when and how they work. We’ve got a lot more in store for you next month. Stay tuned.

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From empowering frontline workers to accessibility improvements—here’s what's new in Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2022/01/27/from-empowering-frontline-workers-to-accessibility-improvements-heres-whats-new-in-microsoft-365/ Thu, 27 Jan 2022 17:00:00 +0000 This month, we’re bringing new capabilities to help empower the frontline workforce, make content more accessible across Microsoft 365, and more.

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Technology has the power to unlock collaboration, streamline processes, and if used the right way, improve wellbeing and growth for critical parts of the global workforce. From technology that helps frontline workers communicate, learn, and serve customers to improvements that make content more accessible across Microsoft 365, we’re innovating to help organizations achieve better outcomes for everyone.

Before we jump into the latest product news, I’d like to highlight the new flexible work resources we’ve made available for you. Our redesigned hybrid work page demonstrates how Microsoft solutions can help you build flexibility across your organization and enable your employees to thrive in this new world of work. Please check out the new resources and let us know what you think.

Now, let’s dive into the news.

Empowering frontline workers

For the last two years, the nearly two billion global frontline workers have played a critical role in supporting our communities and economies, all while weathering health risks, supply chain issues, and labor shortages.

Nearly 90 percent of all organizations employ frontline workers. This means nearly every organization across every industry has faced the same challenge: balancing the needs of this critical workforce while also achieving business results.

Our latest research shows there is a tremendous opportunity for business leaders to drive positive outcomes for employees, customers, and the bottom line by prioritizing culture and communication while investing in technology that enables frontline workers to thrive.1 This month, we announced several new capabilities aimed at addressing the pain points being felt on the frontline, and to help with wellbeing, growth, productivity, and engagement.

Technology like Microsoft Viva Connections in Microsoft Teams can play a critical role in bridging cultural and communication gaps between leadership and the frontline workforce. This month, we added new integrations in the Viva Connections app with strategic partners Workday and Espressive, enabling workers to easily access important company resources and actions, like payroll and HR resources, in one location.

One tablet showing Viva Learning home screen and two mobile devices showing a mobile version of “Assigned to you” and a click down into the learning assigned for more details.

Setting employees up for success requires providing the right resources and training. To help make training more accessible, we have updated the Viva Learning app to streamline the workflow for assigning learning from partner solutions like SAP SuccessFactors, Cornerstone OnDemand, and Saba Cloud. And new partnerships with learning providers like EdCast and OpenSesame connect workers to an extensive content library that can help them upskill and train, all in the flow of work.  

Two tablets showing Viva Learning with a focus on the content providers Ed Cast and Open Sesame.

To help make communication on the frontlines easier, we’re deepening our strategic partnership with Zebra Technologies, a world leader in software and hardware for frontline workers. Earlier this month, we announced the general availability of the Walkie Talkie app in Microsoft Teams, with a dedicated push-to-talk button on a wide range of Zebra mobile devices, as well as general availability on any iOS mobile device.

Zebra walkie talkie functionality, with the built-in P T T button for use with Microsoft Teams

To help remove friction from managing appointments, we’ve updated the Bookings app in Microsoft Teams to a comprehensive view of virtual appointments in one location, including real-time updates on wait times, queueing, missed appointments, and staffing delays to create a first-class experience for customers and patients.

One tablet showing virtual visits scheduled queuing which allows a worker to see all virtual appointments and rich details like wait times and access to send S M S reminders in one location. Also one mobile device showing a Teams meeting being used for a virtual consultation with a retail store.

To help provide workers with the flexibility to own their schedule, we’ve enhanced Teams’ integration with  Reflexis Workforce Scheduler (RWS)to create a seamless, real-time sync for viewing, assigning, and managing shift requests right within Teams.

One tablet screen from Zebra Reflexis Workforce Management system and one mobile device of Shifts in Teams on a Zebra device showing the same shift swapping information on both.

Earlier this month, my colleague Steve Dispensa wrote about how we’re helping provide workers on the frontline with protected devices that make their lives and daily jobs easier. Read the blog, Using technology to reduce the load on frontline workers, for more information.

Create content that everyone can use

Making content accessible enables employees to more easily collaborate and contribute, which is why we’re simplifying accessible authoring and bringing it into the flow of work across Microsoft 365 Apps.

Keeping accessibility front and center throughout the creating and editing process helps make remediating accessibility issues more manageable. We are currently rolling out a new option to run Accessibility Checker in the background while you work within Word, Excel, and PowerPoint for Windows. This will help flag accessibility issues for you to correct right in your flow of work.

Microsoft Word editing window showing a document with low text contrast in one section. A zoomed-in piece of the screen shows the “Accessibility: Investigate” indicator.

Alternative text (alt text) makes image-heavy, digital documents accessible to screen reader users. Recently, we rolled out the ability for users to provide alt text for images they share in Microsoft Teams Chat on Windows, with macOS coming soon. And Excel now provides screen reader users with automatic alt text for charts and PivotCharts, generated on-demand at the point the screen reader reaches the object to ensure that it’s based on the most recent data.

Teams chat window showing the dialog box for adding alt text to an image. The prompt says “How would you describe this image to someone who is blind or low vision?”

Creating content is a highly collaborative process, and in a hybrid world, that often means communicating asynchronously with each other. We’ve introduced several updates to Microsoft Teams to help enable flexibility in when and how you collaborate. Now, you can catch up or refresh yourself on what happened in unscheduled meetings or channel meetings with Live Transcript. For those who prefer to listen to the full recording, you can now adjust the variable playback speed (0.5 to 2 times) for Teams meeting recordings in Stream and view indexed recordings based on slide transitions to make it easier to listen at your own pace and quickly navigate to relevant content.

Remaining participants as well as the view from the camera in the Teams Room.

Increasing productivity with new features in your favorite apps

This month, we’re adding the ability to see the order of raised hands to Teams as well as bringing core Microsoft Visio capabilities to the Microsoft 365 suite.

The raised hands feature in Microsoft Teams enables meeting participants to inform presenters they want to speak or have a question without interruption. Now, Teams can show the chronological order of raised hands, helping presenters know the order of who to call on first to speak so that no participant is missed.

Teams meeting window showing the order of raised hands in the meetings participants box.

With the shift to hybrid work, business processes often need to be transformed and diagrams are a great way to illustrate how work gets done. To help make diagramming more accessible, we’re bringing core Visio capabilities to Microsoft 365, enabling you to create, edit, share, and coauthor diagrams with team members across your organization. With access to popular diagram templates and shapes, you can easily visualize any business process. The Visio web app in Microsoft 365 is now available to all users with a Microsoft 365 commercial subscription.

Microsoft Visio homepage in the Microsoft 365 web portal.

Also new this month

We launched a new Microsoft Edge training for business users. Register to learn how the fast and secure Microsoft Edge browser can help simplify your workday with intelligent search and innovative Microsoft experiences.

Looking to the future

Whether it’s helping frontline workers feel connected and empowered or making content more accessible for everyone, we’re committed to enabling every employee to thrive. We’ve got a lot more in store for 2022. Stay tuned.


1The Work Trend Index, WorkLab, Microsoft. January 12, 2022.

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3 ways technology can help rebuild your frontline workforce http://approjects.co.za/?big=en-za/microsoft-365/blog/2022/01/12/how-technology-can-help-rebuild-your-frontline-workforce/ Wed, 12 Jan 2022 14:00:00 +0000 The two billion frontline workers, which represent 80 percent of the world’s workforce, have weathered risk, exhaustion, and ongoing disruption throughout the pandemic. From shutdowns to new safety protocols to increased workloads and dwindling inventory, the frontline is constantly facing challenges. Today we are releasing a set of technology innovations and partnerships to reduce stress on the frontline and empower the way they work and interact.

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The two billion frontline workers, who represent 80 percent of the world’s workforce, have weathered risk, exhaustion, and ongoing disruption throughout the pandemic. From shutdowns to new safety protocols to increased workloads and dwindling inventory, the frontline is constantly facing challenges. The past several weeks have been particularly draining with healthcare workers bracing for another wave of the pandemic and airlines canceling a record number of flights due to staff shortages. And, unfortunately, for some, there seems to be no respite in sight—58 percent of frontline workers believe their work stress will either stay the same or worsen next year, according to the latest Work Trend Index Special Report.

But it’s not all doom and gloom. There has never been a better time—or greater need—for new strategies and solutions that help build the frontline for long-term success by both prioritizing their well-being and maximizing their productivity. Successful organizations recognize that empowering the frontline is key to their bottom line, which creates a more balanced approach to business and achieves better results. Based on the Work Trend Index Special Report, here are three areas companies can focus on:

  1. Equip workers with technology to reduce stress and system friction.
  2. Prioritize and modernize training.
  3. Build company culture that includes the frontline.

Microsoft builds solutions to empower frontline workers to communicate, schedule shifts, execute tasks, and much more. It has long been a part of our mission, whether it is helping customers like Kendra Scott more deeply connect their corporate headquarters with their frontline or creating simple and integrated employee experiences for customers like Blum. Today, with the Work Trend Index research launching, we are also releasing new technology innovations and deepening partnerships to help reduce stress, modernize training, and rebuild culture for those on the frontline.

1. Equip workers with technology to reduce stress and system friction

New data shows a shift towards optimism for technology to improve life on the frontline—63 percent of frontline workers are excited about the job opportunities technology creates and rank it third on the list of factors that could help reduce work-related stress, just behind better pay and vacation time. In Microsoft’s own productivity data, we’ve seen how the pandemic accelerated that change and drove a 400 percent increase in Microsoft Teams usage among frontline workers from March 2020 to November 2021.

As the frontline faces continuous constraints from labor shortages and supply chain disruptions, they want technology that saves them time, helps them communicate more seamlessly, and maximizes their efficiency when completing repetitive tasks.

Beyond our partnership with Samsung’s rugged device portfolio, today we’re deepening our strategic partnership with Zebra Technologies. We are announcing the general availability of Walkie Talkie app in Teams on a wide range of Zebra mobile devices, such as the rugged take-it anywhere TC-series, the sleek customer-facing EC-series, and the ultimate scanning device MC-series. The collaboration brings Teams’ digital Walkie Talkie functionality with a dedicated push-to-talk (PTT) button on Zebra devices so frontline workers can enjoy clear, instant, and secure communication at their fingertips. Walkie Talkie is now also available on all iOS mobile devices such as iPhones and iPads, in addition to Android mobile devices.

“With this partnership, we’re excited to be able to provide frontline workers with the ability to use these devices to seamlessly communicate, collaborate, and stay productive in any conditions.”—Anders Gustafsson, Chief Executive Officer (CEO), Zebra Technologies.

Screenshot of Zebra walkie talkie functionality, with the built-in PTT button for use with Microsoft Teams

Walkie Talkie integrated on Zebra devices and Walkie Talkie iOS is now generally available.

With continued labor shortages in most industries, strains over shift scheduling have worsened for teams to not only cover shifts as usual but to now do so with fewer people. When asked what technology solutions could help with reducing workplace stress, the number one choice was team scheduling (37 percent).

To continue providing workers with the flexibility to own their schedule, their own way, today we are announcing the general availability of the Reflexis Shifts connector for Teams which integrates with the Reflexis Workforce Scheduler (RWS) to create a seamless, real-time sync for viewing, assigning, and managing shift requests. As a leading workforce management solution, RWS provides targeted and flexible scheduling management. Together with Teams, RWS helps drive worker autonomy, delivers optimized scheduling, and gives organizations a new opportunity to provide frontline workers with access to their schedules in a consistent and flexible manner. 

One tablet screen from Zebra Reflexis Workforce Management system and one mobile device of Shifts in Teams on a Zebra device showing the same shift swapping information on both.

Reflexis Shifts connector for Teams will be generally available January 2022.

Another one of the top five technology solutions believed to relieve stress on the frontline is managing appointments, which has experienced massive transformations as more and more in-person appointments have moved to virtual ones. Now workers can have a comprehensive view of virtual appointments in one location, including real-time updates on wait times, queueing, missed appointments, and staffing delays to create a first-class experience for customers and patients. 

One tablet showing virtual visits scheduled queuing which allows a worker to see all virtual appointments and rich details like wait times and access to send S M S reminders in one location. Also one mobile device showing a Teams meeting being used for a virtual consultation with a retail store.

Scheduled queuing in virtual visits will be generally available January 2022.

Additionally, to enable workers to stay in the flow of work and reduce stress around approval updates, we are integrating the Approvals app directly into the industry processes that frontline workers rely on. Now workers can manage and request approvals in their line of business with Power Apps component framework (PCF) controls, as well as require details like mandatory comments or group approvals to make sure approvals, and the processes that depend on them, run smoothly.

One tablet showing Approvals integrated into a line of business Power App for discounts and two mobile screens, one showing mandatory comments needed for approval submission and the other showing group approvals.

Approvals mandatory comments will be generally available this month, and PCF controls and group approvals will be available in February 2022.

Finally, our suite of identity and endpoint management solutions can help take the stress out of sharing a device on the frontline. On top of using a GPS-powered map for locating a misplaced device with Microsoft Endpoint Manager, IT will soon be able to trigger an audio notification to help frontline workers easily find their misplaced device. Plus, when devices are enrolled in shared device mode through Microsoft Azure Active Directory (Azure AD), workers can easily sign out of all supported applications—like Teams and Managed Home Screen, as well as other applications, like Workday—with a single tap on Android devices to make them ready and compliant for the next worker.

2. Prioritize and modernize training

While the data shows improved optimism from frontline workers about the ability for technology to improve life on the job, more than 50 percent of those surveyed say their company hasn’t provided the training needed to do their job effectively. Frontline workers are eager for training and companies will need to prioritize training initiatives and ensure it is accessible for everyone in the organization. With tools to onboard new teammates ranked as the second most important technology to help frontline workers with workplace stress, this is especially important as staffing continues to fluctuate.

Microsoft Viva Learning enables frontline employees to discover, access, share, and track learning content right from Teams. Companies can keep the entire workforce up to date and quickly onboard new employees on training, policies, and general learnings with the latest learning management system (LMS) integrations. The LMS assignment feature enables corporate employees to assign training and learnings from partner solutions like SAP SuccessFactors, Cornerstone OnDemand, and Saba Cloud to enable workers to easily access these assigned learnings on any device through Teams.

One tablet showing Viva Learning home screen and two mobile devices showing a mobile version of “Assigned to you” and a click down into the learning assigned for more details.

Learning management system assignment feature will be generally available January 2022.

Plus, new partnerships with learning providers, like EdCast and OpenSesame, will join existing partners like Go1 and Coursera to offer a depth and breadth of frontline learning content. This extensive partner content library, along with any organization-created learning content through the SharePoint integration, will help frontline workers train and upskill with relevant learning content whether on mobile, tablet, or desktop.

Two tablets showing Viva Learning with a focus on the content providers Ed Cast and Open Sesame.

EdCast will be generally available January 2022 and OpenSesame will be generally available February 2022.

“We are thrilled to continue our partnership with Microsoft and extend the value of Viva Learning by offering organizations the full EdCast skilling smartcards, pathways, and journeys to share, bookmark, and integrate into broader learning journeys.”—Karl Mehta, CEO, EdCast.

“Our partnership with Microsoft Viva Learning allows companies to curate the perfect list of courses for every learner, all while in the flow of their work.”—Don Spear, CEO and Cofounder, OpenSesame.

3. Build company culture that includes the frontline

A strong culture is often what separates successful companies from the rest, impacting not only business performance, but also motivating, retaining, and attracting the best people to an organization. But company culture is not trickling down to the frontline. The frontline workforce cites a culture and communication disconnect from leadership, with 68 percent of frontline managers saying leadership does not prioritize building workplace culture and 63 percent of frontline workers noting messages from leadership often get lost and do not reach them.

Technology like Microsoft Viva Connections can play a critical role in bridging that culture and communication gap—allowing leadership to share messages, company updates, and kudos to the frontline while empowering frontline workers to share thoughts and ideas back. Now with new Viva Connections strategic partners Workday and Espressive, workers can easily access important company resources and actions in one location.

A mobile device showing Viva Connections with new partner dashboard cards for Workday and Espressive Barista.

Espressive will be available in February and Workday card within the calendar year 2022 in Viva Connections

Joint customers will be able to leverage the power of Workday directly within Viva Connections, furthering the experience for employees to access Workday insights and actions when and where they naturally work, without requiring employees to leave Teams. Using Workday employee self-service capabilities, such as an intelligent clock in and clock out experience, a frontline worker, for example, can be notified that their break is nearly over, and with a tap, clock back in from their mobile device.

Espressive provides a single place for employees to go for immediate, personalized self-help in nine languages across 14 enterprise departments (like IT, Human Resources, and Payroll) through Viva Connections, with pending requests and issues accessible through dashboard cards. Espressive Barista is an AI-based virtual support agent (VSA) that helps automate the resolution of employee questions, issues, and requests with personalized responses, so workers get the answers they need.

Looking forward

A strong frontline means a better bottom line. From team scheduling and onboarding to automating tasks and managing appointments, companies can ease the daily burden on their frontline workforce by providing the right technology tools and creating a strong company culture. The right solutions can not only maximize frontline workers’ productivity, but also enable a consistent sense of culture that leads to stronger retention, better customer interactions, and deeper alignment to company missions.

At Microsoft, in partnership with industry leaders, we continue to innovate around solutions that help reduce stress, modernize training, and rebuild culture for those on the frontline. For more findings on the opportunities to empower frontline workers, read the full Work Trend Index Special Report. And check out our Look Book and our new Mechanics show for a closer look at the new Microsoft 365 product innovations to power the frontline.

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Microsoft Viva is now generally available to help transform your hybrid work experience http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/11/02/microsoft-viva-is-now-generally-available-to-help-transform-your-hybrid-work-experience/ Tue, 02 Nov 2021 15:00:00 +0000 Earlier this year, we began the journey of building the first employee experience platform (EXP) for the digital era with Microsoft Viva. Our vision was to foster a culture of human connection, purpose, growth, wellbeing, and results

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Earlier this year, we began the journey of building the first employee experience platform (EXP) for the hybrid era with Microsoft Viva. Our vision was to foster a culture of human connection, purpose, growth, wellbeing, and results. Today, we are excited to announce that all four Viva modules shared at the beginning of that journey—Viva Connections, Viva Insights, Viva Topics, and Viva Learning—are now generally available and with the purchase of just one plan, the new Viva suite, you have access to all of them. We are also announcing new capabilities and partnerships for each module and a centralized IT admin experience. And in the coming year, the Viva suite will provide access to a new module powered by the recent acquisition of Ally.io, a leading objectives and key results (OKR) company, to help people and teams build alignment and achieve better business outcomes.

These innovations pull directly from our thinking around the Hybrid Work Paradox, 1 which demands rethinking the operating model for every organization, and learnings from early Viva customers like Unilever, Humana, and REI.1 Viva helps organizations transform their employee experience, which really is the digital experience of working for a company, to retain and attract talent in the Great Reshuffle.2

As a single solution, Viva ensures every employee is connected to their organization’s culture, personal productivity insights, expert knowledge, and key learning resources. And with the addition of Ally.io, it will be even easier to align employee work to the company’s strategic mission and core priorities. In all, Viva empowers every level of the organization to address key challenges of hybrid work and employee burnout.

The Microsoft Viva suite: One plan for an integrated EXP   

With the Microsoft Viva suite, customers get an integrated EXP that brings together communications, knowledge, learning, resources, and insights into the flow of work. The suite comes at a promotional price of $9 per user per month through August 2022, which is 25 percent less than purchasing the three premium modules individually (a total of $12). Customers who purchase the suite subscription now will also receive the new Ally.io module next year at no additional cost.

Since Microsoft Viva provides an integrated experience, IT administrators can now leverage the centralized Microsoft 365 admin center experience to access guided set-ups for deploying Viva. The admin center experience comes with a setup guide and list of tasks for each Viva module and related partner solutions to simplify the initial setup. A complete step-by-step set of deployment instructions for each module is also available in the documentation hyperlinks at the end of this blog.

Viva Connections: Culture and communications

Viva Connections is a curated, company-branded experience that brings together relevant news, conversations, and resources in the applications and devices you use every day—and later this month, those devices will include your mobile phone.

Starting today, you can engage with integrations from many industry leading partners to extend your culture and communications experience, including Workday, ServiceNow, Qualtrics, UKG, and more.

In addition to these partner integrations, you are now also able to add cards for Approvals, Shifts, and Tasks from Teams into your Viva Connections dashboard. These integrations will also allow you to engage in Viva Connections with new partner functionality, such as Adobe Sign and DocuSign for Approvals and Zebra-Reflexis and Blue Yonder for Shifts.

Finally, we are happy to announce that Espressive will be joining the Viva Connections partner family. Dashboard cards from Espressive will allow employees to get immediate, personalized self-help later this year.

Learn about all the new Viva Connections partners, including those coming on board soon, in our on-demand session. We’re also excited to announce that new module webparts are now available in SharePoint. You can learn about those in the on-demand session too.

Animated image of phone screen viewing Relecloud dashboard and accepting Daily health check.

Figure 1. Connect with your organization from wherever you’re working—including your mobile phone later this month. 

Viva Insights: Productivity and wellbeing

Viva Insights helps improve productivity and wellbeing through data-driven, privacy-protected insights and recommendations. Today, we are announcing expanded capabilities to help managers and team leads navigate hybrid work and to help everyone in an organization run more effective meetings. For details on these and other upcoming features, read the Viva Insights blog.

  • New manager insights and tools will help managers and team leads stay connected with team members, track outstanding tasks, explore personal habits that impact team culture, recognize accomplishments, and foster team norms such as no-meeting days—all through actionable recommendations. These insights will be available soon for any team size from the My team tab in the Viva Insights app for Microsoft Teams.
  • A new effective meetings experience in the Viva Insights app for Teams will help meeting organizers get personalized insights and suggestions to improve their meeting habits. Users will also be able to create and share meeting plans to set team meeting norms such as shorter meetings by default and always including Teams links.
  • Guided meditations from Headspace will be generally available in November 2021 in four additional languages: French, German, Portuguese, and Spanish.
Empower managers to define no-meeting days for their teams.

Figure 2. Empower managers to define no-meeting days for their teams.

Viva Topics: Knowledge and expertise

Viva Topics applies AI to automatically organize content and expertise across your systems and teams into related topics, like projects, products, processes, and customers. That content appears as topic pages and topic centers—created and updated by AI—that enable experts to cultivate and share knowledge with wiki-like simplicity. It also pops up as topic cards that deliver knowledge just in time across Outlook, SharePoint, and Office. Soon, Viva Topics, which is now generally available, will make it easier to unlock that knowledge from even more sources. To learn more about these and other enhancements, read our Viva Topics blog or watch our on-demand session for Knowledge and Content Services.

  • We’re unlocking adoption of knowledge across more of Microsoft 365 by integrating Viva Topics into Outlook, Yammer, Bing, and people profile cards. Available by the end of 2021.
  • Our early adopter customers will soon be able to add Viva Topics directly to chats and channels in Microsoft Teams. Rolling out early next year.
  • More ways for topic managers to oversee knowledge at scale, including automatic grouping of related topics into segments, usage analytics, and a streamlined topic center. Rolling out at year end.
  • Support to crawl knowledge from content written in French, German and Spanish. Rolling out at year end.
Get context about organizational terms, projects, or team names directly in Outlook with integrated topic cards.

Figure 3. Get context about organizational terms, projects, or team names directly in Outlook with integrated topic cards. 

Viva Learning: Skilling and growth

Viva Learning brings enterprise learning into the flow of work by connecting content from your organization, Learning Management Systems, third-party providers, and Microsoft. As of today, the module is generally available in Teams desktop and mobile. During the next couple weeks, Viva Learning will be available in your Microsoft 365 tenant—simply search “Viva Learning” in the Teams app menu to find it—with additional capabilities to expand your personal and social learning. Just a handful of these new capabilities are listed below. For a complete list of feature releases, partner integrations, and SKU details for enabling more advanced capabilities, read our Viva Learning blog.

  • See assignments from integrated Learning Management Systems to easily stay up to date on required learning.
  • Search across all the learning sources connected to Viva Learning and filter by interests, provider, or duration to find the exact content you need.
  • Make learning recommendations to your team and colleagues and track the recommendations you’ve made. You can filter recommendations by status and the user’s reported completion rate.
  • Add a curated set of learning resources as a tab in your Teams channels to bring learning directly into the flow of teamwork.
The ‘Home’ view provides a personalized learner snapshot and access point for all connected learning content.

Figure 4. The Home view provides a personalized learner snapshot and access point for all connected learning content.

Ally.io: A new module for objectives and key results

We are excited to bring Ally.io, a leading objectives and key results (OKR) company, into the Microsoft Viva family as a new module during the second half of the calendar year 2022. This new module will help revolutionize how organizations use technology to bring deeper connection to work, purpose, and results in the hybrid world.

Aligning employee work to the company’s strategic mission and core priorities is top of mind for every organization. To do this, leaders need to invest in tools that communicate transparency around big company bets and create ways to cascade aspirational goals and report results at all levels of an organization. Ally.io helps give everyone in the organization visibility and clarity into the entire work process, connecting everyday work to the company’s strategic objectives.

Enhancements to the Ally.io app in Microsoft Teams, as well as an official Microsoft Viva module based on the OKR solution, are on the way.

Figure 5. Enhancements to the Ally.io app in Microsoft Teams, as well as an official Microsoft Viva module based on the OKR solution, are on the way.

To learn more about the Ally.io solution, read our announcement blog and visit Ally.io.

The Microsoft Viva platform

Viva is easily customizable and extensible, accessible from anywhere you work, and integrates with tools you already use to fit your unique needs. Today, we’re thrilled to announce that Viva now supports the following partner integrations, giving you access to industry-leading apps in the natural flow of work.

  • Viva Learning: SAP SuccessFactors, Cornerstone OnDemand, Saba, Coursera, Skillsoft, Pluralsight, edX, Udemy, Go1, Infosec, Josh Bersin Academy, Udacity,* Harvard Business Review,* OpenSesame,* and EdCast.*
  • Viva Connections: Qualtrics, ServiceNow, UKG, Talentsoft, StandOut by ADP, Adobe Sign, Moveworks, Lifeworks, Limeade, Tribute, Blue Yonder, Zebra-Reflexis, Workday,* DocuSign,* EdCast,* and Espressive.*
  • Viva Insights: Qualtrics, Glint, and Headspace.

We are also offering a new joint plan for the Microsoft Viva suite with LinkedIn Glint to our enterprise customers. Together, Viva and Glint capture valuable employee feedback and translate insights into actions, allowing managers and teams to measure and improve the employee experience.

Microsoft Viva is an open and extensible platform and soon partners and developers will be able to leverage toolkits and APIs for each of the four modules. The Viva Connections toolkit is available now, while the 3P content support for Viva Topics is coming to private preview in 2022. The Viva Insights and Viva Learning APIs will be available in 2022 as well. Read our blog for additional details about Viva partners and extensibility.

EXP for every organization—including Microsoft

Through all the ups, downs, and profound changes of the past year, our mission is still to empower every person and every organization on the planet to achieve more—including every person at Microsoft. We’re on the same employee experience journey as our customers with Microsoft Viva, using it throughout our worldwide offices to promote connection, growth, and wellbeing at work.

We’re shedding light on that journey in a new blog series about the development of Microsoft Viva. The first installment recaps our early decisions around employee satisfaction; the realization that individual employee experience apps are great—but a centralized platform is better, and the shift we made to respond to the pandemic and reimagine our internal solutions for customers.

Quote from Nathalie D'Hers, Corporate Vice President, Microsoft Digital Employee Experience: "Our team had been working over the last couple of years to help our employees be productive no matter where they were located. That investment enabled us to keep the company running seamlessly during the shift to remote work. But we still had work to do to rethink the employee experience for hybrid work."

But like you, our journey has only just begun, and we’re excited to share our progress in the second blog installment that was just published today.

We’re humbled and excited that Microsoft Viva has already had such a profound impact on our employees and the employees at other global organizations. To learn how the world’s leading companies use Viva to empower their people, select the logos.

Get started on your employee experience journey

Our own journey with Microsoft Viva has helped us understand the kinds of resources needed to get started on this employee experience path. Since Viva was first announced in February, we’ve been continuously adding to our documentation to deploy, adopt, and manage Viva. Here’s a list of our most helpful resources, no matter where you are in the EXP journey. If you need even more information (or just want to bounce ideas off someone), talk to your Microsoft representative.


1 73%: The Hybrid Work Paradox, Jared Spataro, Microsoft WorkLab. 8 September 2021.

2 Microsoft and LinkedIn share latest data and innovation for hybrid work, Jared Spataro, Microsoft. 9 September 2021.

*Coming by the end of January 2022

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Microsoft Office—Transforming for the hybrid world http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/11/02/microsoft-office-transforming-for-the-hybrid-world/ Tue, 02 Nov 2021 15:00:00 +0000 Microsoft Office is changing with the times. That is why we are reimagining Office, adding new apps to respond to new opportunities, and making Office a universal, interactive canvas for creators of all kinds.

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For years, the established patterns of work were clear. Communication took place via email and content creation was mostly documents, spreadsheets, and presentations.

In the last 18 months, the world changed, and we adapted to a new working environment where people had to complement traditional communication tools and in-person collaboration with alternative solutions, quickly digitalizing everything we do across our life.

Schools moved to online-only classes, businesses got better at e-commerce, and companies hired a new generation of graduates who have met their teams only through a screen.

Additionally, communications moved to online meetings and chat, and digital content exploded spilling beyond traditional document types to more fluid, dynamic spaces. New kinds of content, formats, and channels demanded more flexible, powerful, and fluid tools to allow everyone to deliver a more impactful message and collaborate at their own pace.

So, Microsoft Office is changing with the times.

Word, Excel, PowerPoint, and Microsoft Outlook are better than they’ve ever been—with Microsoft Teams integration and cloud-powered AI across web, desktop, and mobile.

But we needed to go further. That is why we are reimagining Office, adding new apps to respond to new opportunities, and making Office a universal, interactive canvas for creators of all kinds.

Now let’s see how we are enhancing collaboration, expanding our creation tools, and bringing the power of AI to you.

Introducing Microsoft Loop. Think, plan, create—together

Today, we are introducing Microsoft Loop, a new app that combines a powerful and flexible canvas with portable components that move freely and stay in sync across apps—enabling teams to think, plan, and create together.

Microsoft Loop consists of three elements: Loop components, Loop pages, and Loop workspaces. 

Loop components: An evolution of Fluid components—are atomic units of productivity that help you collaborate and get your work done in the flow of your work—in a chat, email, meeting, document, or Loop page. Loop components can be as simple as lists, tables, notes, tasks, or as sophisticated as a customer sales opportunity from Microsoft Dynamics 365, and because components stay in sync, no matter how many places they live in, you and your team always work with the latest information. 

Today, we are introducing new components for collaboration:

A voting table that makes it easy for teams to ideate, drive consensus, and finalize decisions together.

People entering ideas to vote on the new voting table in Microsoft Loop.

Figure 1. Easily make decisions with your team with the new voting table.

And a status tracker which will help you gather information from your team, track progress towards all aspects of your project, and always maintain an up-to-date status across your team.

People updating their project status in the new status tracker in Microsoft Loop.

Figure 2. Easily stay on top of your projects across apps. 

We are also adding new Loop components to facilitate your business workflows—starting with Dynamics 365 records. And beyond the components that we build, third-party application developers will also be able to build Loop components by extending their existing message extensions applications and Microsoft Graph connectors integrations with minimal investments. We will be sharing more specific details on this at our developer conference, Microsoft Build, next year.

Adding a Microsoft Dynamics 365 component in Microsoft Loop.

Figure 3. Loop components work in the app you use to make your workflow easier.

Loop pages are flexible canvases where you can organize your components and pull in other useful elements like files, links, or data to help teams think, connect, and collaborate. Pages are optimized for thinking together and getting work done. They can start small and continue to grow to match the size of your ideas and projects.

People commenting, reacting, and collaborating in real time in Microsoft Loop.

Figure 4. Pages grow with your team’s projects.

Loop workspaces are shared spaces that allow you and your team to see and group everything important to your project. Workspaces make it easy for you to catch up on what everyone is working on, react to others’ ideas, or track progress toward shared goals. Teams can collaborate synchronously or asynchronously whenever inspiration strikes. 

Work from your favorite app with Microsoft Loop.

Figure 5. Multiple people can work at the same time from different apps. 

Microsoft Loop brings everything together, keeping you and your team more productive, on track, and connected than ever before. Microsoft Loop components across Microsoft 365 apps like Teams, Outlook, and OneNote will start rolling out this month. We will share more about the availability of the Microsoft Loop app in the upcoming months.

Microsoft Editor with Context IQ—puts the information you need at your fingertips

We are also announcing Context IQ—our set of natively integrated AI experiences across Microsoft 365 that predict, seek, and suggest information people might need, right in the flow of their work.

The first experience to be transformed by Context IQ is Microsoft Editor. Currently, Editor helps you write with confidence—correcting grammar and spelling across documents, email, and the web.  

Now, Context IQ takes Editor to another level. Here are some predictive-assistance benefits Editor with Context IQ will provide:

  • When you need to attach, insert, or share a file with colleagues, Editor suggests a relevant file or document based on similar subjects or because you have created or worked on them before.
  • When you try to schedule a meeting in an Outlook email, Editor will recognize that effort and will recommend times when everyone is available, saving you time and context switching.
  • When tagging colleagues in a file using the @ symbol in a comment or email, Editor recommends potential people to tag based on colleagues you currently work with or stakeholders you have previously tagged for document reviews.
  • When you may be collaborating on a sales opportunity, and need to pull in Dynamics data, Editor will suggest related Dynamics 365 information as a Loop component allowing you to update and take an action on it in the flow of your work.    
  • When entering data or objects as you write, Editor suggests information such as a frequent flyer number when booking a flight online or a sales message when collaborating in Teams.

Learn more about Editor with Context IQ.

Microsoft Editor suggesting people and files in Outlook.

Figure 6. Editor, with Context IQ, gives you context-based suggestions.

Clipchamp joins the Office family

Traditionally, Office helps you create documents, spreadsheets, and slides. Those still remain super important, but we also recognize there is a high demand for digital content, especially video. That is why we are excited to expand our creation tools to include Clipchamp, so you can create and tell your stories for work, school, and fun your way.

Clipchamp empowers creators of all skill levels to create, edit, and share beautiful, professional-looking videos easily and quickly. Whether it’s an ad to promote a side hustle, a virtual history lesson for students, or a family video to capture memories—Clipchamp enables people to create and share their stories.

Learn more about Clipchamp.

Video editing screen.

Figure 7. Quickly create professional-looking videos with Clipchamp. 

While we are bringing brand new product offerings into Office to help people create and collaborate, we also have new features coming to our beloved apps.

Tell your story in your own words with recording studio in PowerPoint

Delivering your message to your audience should not depend on you being physically or virtually present. Recording Studio in Microsoft PowerPoint lets you tell your story, in your own words, helping you deliver more impactful and engaging presentations. It allows you to customize your background, annotate on your slides, and even select different views to help you record, and deliver your content with ease.

Once you’ve completed your recording, you can watch a preview, and if needed, re-record either a particular slide or the entire presentation. When you are done editing, you can share your presentation with others by simply exporting it. Recording Studio will be generally available in early 2022.

Learn more about Recording Studio in PowerPoint.

Recording studios in PowerPoint starts when you click "record."

Figure 8. Click “Record” in PowerPoint to start.

Video is a great way to tell your story but, sometimes, numbers and data can deliver a powerful message too—especially when you can use Excel to personalize data for your organization.

Find, create, and share with Office.com and Office app for Windows

With Office.com we are building a new experience to serve as the hub for your content—one place where you can not only find all your content and understand what’s happening with it but also take action. Our latest enhancements to Office.com and the Office app for Windows are designed so you spend less time finding your files and apps and more time working on them.

The homepage was redesigned so you can both quickly get to your most important content in the Quick Access section, and see what things need your attention with a set of Recommended Actions. A new My Content page provides a robust search and filtering experience making it easy to find any of your content across Teams, Outlook, OneDrive, and SharePoint at once. Additionally, a new Create page lets you see all your apps and tools in one place along with templates from multiple applications at the same time, making it easier to decide the best way to get started with your work.

These new experiences will begin rolling out in the next few weeks. Learn more about the new experiences.

User in "Create" page in Office.com scrolling through templates.

Figure 9. See documents and files related to your content in Office.com

Easily finding the right tool for the job is key—and when you need to manage and analyze your data, Excel is your go-to app.

The next frontier for Excel data types

Until recently, Microsoft Excel only allowed two types of data, text, and numbers. Now, instead of simply basic strings of text or numbers, the cells themselves can contain much more complex entries like content cards, images, matrices, arrays, and more. 

We have been on a multi-year journey to up-level Excel’s possibilities with data types—first with the introduction of the Stocks and Geography data types and last year with the release of Power BI and Power Query data types, which allow customers to work with their own data as a data type.  

Now, we’ve taken linked data types to a whole new level again and are giving developers the ultimate freedom to build in Excel. Later this month, a new JavaScript API in Excel will be available in preview. This new API allows developers to create their own custom data types containing images, entities, arrays, and formatted number values backed by their own custom data source. It also allows for the creation of custom functions that can make use of these new Excel Data Types, both as inputs and outputs.

Graphs in Excel showing how to use new Data Types.

Figure 10. Bloomberg uses the new JavaScript API in Excel to bring information to their users

These more flexible structures give you the ability to organize complex data as objects and expose this data to users in more natural ways, while still providing easy access to the full information users care about for their analysis or reporting.

Easily extract, manage, and analyze data using Data Types in Excel.

Figure 11. Easily analyze data from your organization.

Additionally, customers will be able to create their own add-ins or extend previously existing ones to utilize the power of data types, resulting in a more integrated and next-generation experience within Excel. You can share the power of data types across your entire organization and create add-ins or solutions which can connect data types to your own service or data. 

With this new API, we are giving the ultimate power to users and developers, allowing them to better organize, access, and work with their data.

Additional resources

I know we have covered a lot, so here is a summary of blogs and technical sessions that go into more details about these innovations:

Blogs

Technical sessions

I hope you are as excited as I am about how we are changing with the times and bringing all these new experiences in team collaboration, human creation, and cloud-powered AI to Microsoft Office.

We can’t wait to see what you do next!

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What’s new in Microsoft 365—How we’re empowering everyone for a new world of hybrid work http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/11/02/whats-new-in-microsoft-365how-were-empowering-everyone-for-a-new-world-of-hybrid-work/ Tue, 02 Nov 2021 15:00:00 +0000 If there’s one thing we know, it’s that hybrid work is here to stay. But the big question is: what will the next decade of work look like and how will you prepare?

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If there’s one thing we know, it’s that hybrid work is here to stay. But the big question is: what will the next decade of work look like and how will you prepare?

The established patterns of work we relied on for years are undergoing monumental changes. Asynchronous communication is the new norm. Meetings transcend time and space. The promise of AI is being realized—amplifying human ingenuity in ways that feel like magic.

To thrive in this new world, every organization needs a digital fabric that binds the organization together with secure communication, collaboration, and creation. This digital fabric will enable flexibility and strengthen connections across people and teams. It will seamlessly weave together data, automation, and AI—all in the flow of work. It needs to extend beyond organizational boundaries to customers and partners. And it needs to include every type of worker—information, frontline, and flexible workers.

We are innovating across the Microsoft Cloud to deliver this digital fabric to empower everyone in this new era. And at the center of it all is Microsoft Teams.

At Ignite, we are introducing exciting new apps and capabilities that in one year will be just as integrated into your daily workflow as Teams is today. Let’s dive in.

Collaboration that transcends boundaries and keeps you in the flow of work

As computing becomes embedded in the real world, the real world is being embedded in computing—that’s Microsoft Mesh, the metaverse platform. We’re taking that experience and building Mesh right into Teams, recreating a lot of what we value about being together and extending productivity beyond what was previously possible.

Mesh for Microsoft Teams introduces a new generation of two-dimensional (2D) and three-dimensional (3D) meetings. How you project yourself in an immersive space really matters. Personalized avatars give you control to customize your avatar and use AI to imitate movements and gestures that enable you to bring your physical presence into the conversation, even when your camera is off.

Organizations will also be able to create immersive spaces that resemble physical spaces such as conference rooms, design centers, and networking lounges to enhance camaraderie, spark creativity, and foster serendipitous water-cooler connections. Learn more about Mesh for Microsoft Teams.

Animated image of Microsoft Teams Whiteboard with three avatars working on the board.

New updates to the Teams meeting experience

We are bringing new updates to the Teams meeting experience to foster more inclusive and productive hybrid meetings. Users can now assign roles from the scheduling form and see the order of raised hands to ensure that all the voices are heard. Also, we’re revamping the mobile overflow menu to prioritize key actions, like viewing chat and adding a notification drawer for in-meeting system messages, so users can preview, collapse, and clear all notifications with one tap.

Teams client showing updated user interface and experiences. Meeting attendee can use the scheduling form, order raised hands, use mobile overflow menu.

Unlock better hybrid meeting experiences

In partnership with some of the world’s best hardware partners, we’re working to deliver Teams experiences on devices that help people stay connected and participate fully in meetings regardless of where they are attending from.

Upon certification, the Yealink desk Vision AIO24 with its new 24-inch display can be used as a standalone device for Teams collaboration or connected to a PC as a second screen.

Quickly locate and reserve flexible workspaces in the office with hot desking on Microsoft Teams display. The new Yealink deskVision AIO24 is a larger, 24-inch Teams display that features a touch screen and PC and mobile charging.

Logitech Tap Scheduler is joining the Teams panels portfolio pending certification, enabling people to easily view meeting room availability, location information, and meeting details at a glance.

Direct Guest Join allows users to join a third-party meeting, with basic controls, from their Teams Rooms. Similarly, it allows people to join Teams meetings from their third-party room systems. Today, this is available with Zoom and Cisco. Next year we will expand this to include Bluejeans and GoToMeeting.  

Surface Hubs can now be managed from the Teams admin center alongside other Teams devices. In the coming months, Microsoft Teams Room managed services will be expanded to include Surface Hub in the cloud-based IT management and monitoring service.

Make cross-organizational collaboration easier and more secure

Work doesn’t happen in a silo—it requires communication and collaboration with individuals both inside and outside the organization. We’re delivering new capabilities to Microsoft Teams Connect that remove barriers and make it easier and more secure to collaborate with anyone.

Share a channel with individuals and teams across multiple organizations, schedule a meeting, collaborate in real-time on apps, and share channels with up to 50 teams and as many organizations as you need (available in public preview in the first quarter of 2022). Meanwhile, we are extending Teams chat capabilities, enabling you to chat with team members outside your organization with a Teams personal account (available by the end of 2021).

Collaborating with an external partner is as easy as collaborating with internal stakeholders.

Deliver engaging and memorable events

A host of new webinars and broadcasting capabilities will make it easy to set up and deliver professional, engaging experiences to internal and external audiences. The virtual green room will enable organizers and presenters to socialize, monitor chat, conduct Q&As, manage attendee settings, and share content before the event starts. Organizers and presenters will be able to manage what attendees see to ensure that attendees will only see shared content and participants that are brought on screen. Both of these capabilities will be available in preview in early 2022.

Screen shot showing presenters in green room waiting.

Leading events and hospitality management platform, Cvent, is now integrated with Teams. Starting in early 2022, customers can use Cvent to manage the event lifecycle, including registration and agenda management, and to deliver the virtual meeting and event experience via Teams.

Unlock teamwork with collaborative apps

Collaborative apps are a new generation of applications with collaboration at the core. Designed and optimized for the flexibility of hybrid work inside Teams, they bring the relevant processes, data, and people together to accomplish more. New collaborative apps from partners including Atlassian, SAP, and ServiceNow enable customers to engage with these apps across chat, channels, and meetings. Meanwhile, new experiences between Dynamics 365 and Teams bring more data and connectivity right into your workflow.

Find and collaborate on business data using Editor and Loops without switching apps.

The redesigned Teams Store, now available, makes finding the right app for your needs simple and streamlined.

Streamline the contact center experience

A new all-in-one digital contact center solution, powered by Microsoft Dynamics 365 Customer Service and Teams, brings together traditional contact center, unified communications, and customer service capabilities into a single, integrated software as a service (SaaS) solution. With this new all-in-one solution, you’ll be able to deliver chat and voice connectivity, extensibility with other business applications, and intelligence embedded at every step of the customer service experience.

Microsoft expands Dynamics 365 Customer Service to an all-in-one digital contact center solution leveraging the power of Microsoft Teams.

Empowering creators everywhere

We’re completely reimaging Office to go beyond the traditional confines of a document, spreadsheet, or presentation, spilling over to entirely new mediums. Just like Teams transformed collaboration and productivity, Microsoft Loop is the next big breakthrough in Microsoft 365.

Microsoft Loop is a new app that combines a powerful and flexible canvas with portable components that move freely and stay in sync across applications—enabling teams to think, plan, and create together. Microsoft Loop has three elements: Loop components, Loop pages, and Loop workspaces.

Loop components are atomic units of productivity that help you collaborate and complete work right within chats, meetings, emails, documents, and more. You can build your own Loop components, or leverage ours, including:

  • Voting table makes it easy for teams to brainstorm, drive consensus, and finalize decisions together.
  • Status tracker will help you gather information from your team, track progress towards all aspects of your project, and always maintain an up-to-date view of the project across your team.
A Microsoft Loop workspace, where teams can add thoughts and express themselves through emojis.

Loop pages are flexible canvases where you can organize your components and pull in helpful elements like links, files, or data in ways that suit your specific project needs.

Loop workspaces are shared spaces that allow you and your team to see and group everything important to your project. And workspaces make it easy for you to catch up on what everyone is working on, react to others’ ideas, and track progress toward shared goals.

Microsoft Editor with Context IQ suggests a relevant file, document, or person you may want to include based on similar subjects or because you’ve created or worked on them before.

Microsoft Loop components are rolling out in preview across Microsoft 365 apps, such as Microsoft Teams, Outlook, and OneNote in the coming months, with more Microsoft Loop functionality to follow.

The promise of AI has always been about augmenting human capability in ways that feel like magic. That’s becoming reality with Context IQ. Context IQ turns insights into action, harnessing the power of Microsoft Graph to glean insights about your work throughout the day, then predicting, seeking, and suggesting information you need, right when you need it—at the point of action.

For example, Context IQ takes Microsoft Editor, to the next level, helping with things like suggesting a relevant file or document, finding available calendar times with collaborators, suggesting colleagues to tag in emails, or suggesting related Loop components for Microsoft Dynamics 365 Sales opportunity records.

Microsoft Editor with Context IQ suggests a relevant file, document, or person you may want to include based on similar subjects or because you’ve created or worked on them before.

We’re boosting our support for video creation with the recent inclusion of Clipchamp to the Office family. Clipchamp empowers people to create beautiful, professional-looking videos easily and quickly. Its fun and intuitive interface combined with powerful capabilities and a large stock library help ensure people can bring their video visions to life.

We are launching new experiences on Office.com and the Office app for Windows with new Home, My Content, and Create pages. These new experiences make it easier to find all of one’s content and files across apps and storage locations, see what needs attention, and get to the apps and templates needed for work—all in one place.

The new experience will begin rolling out to users next week. Learn more about these updates in the Office blog.

The digital employee experience is the employee experience

The employee experience is no longer defined by or tethered to a physical location. We need new ways to keep employees engaged and informed, all in the flow of work. That’s where Microsoft Viva comes in.   

Microsoft Viva is now available for purchase as a suite that includes the Insights, Learning, and Topics modules. The Viva suite will also include a new goals management module in 2022 based on our recent acquisition of Ally.io. Viva Learning is now generally available for everyone. Finally, we are launching new experiences for Viva Connections mobile and desktop.  

The personalized My Learning view in Viva Learning allows you to see content assigned from your connected Learning Management System, as well as browse content you’ve bookmarked, recently viewed, or completed. It also shows learning items other people in the organization have recommended to you.

Viva Insights will offer a new effective meetings experience and manager insights to help employees build new habits and norms that boost connection, productivity, and wellbeing.  

Screen shot of dashboard with insights, what you do well and meeting category insights.

Finally, we’re happy to share that several of the partner integrations we announced for Viva Learning and Viva Connections earlier this year—including SAP SuccessFactors, Qualtrics, ServiceNow, Cornerstone OnDemand, and UKG —are now generally available. Learn more about all of our Microsoft Viva announcements.

Windows for a hybrid world

Each of these exciting new innovations are built for and powered by Windows—the only OS designed for hybrid work. The launch of Windows 11 means easy, zero-touch deployment and the ability to tune devices and tools to meet the unique needs of individual teams and employees:

  • To make it easier for organizations using Intune to take advantage of the Windows Update for Business deployment service, we are integrating controls for scheduling and deploying Windows feature updates directly into Intune. Learn more in our blog post.
  • Microsoft Test Base for Microsoft 365, now generally available, is a cloud service that enables independent software vendors, enterprise partners, and organizations to test their line of business applications against versions of Windows Client and Server. Read more about Test Base for Microsoft 365.
Test Base for Microsoft 365, which is an Azure service for app developers and IT professionals that facilitates data-driven testing of applications, enabling them to take advantage of intelligent testing from anywhere in the world.
  • Universal Print is a cloud service that allows users to securely print to any printer in the organization without a need for print servers. Learn more about Universal Print.

Read about 11 things we like about Windows 11 in this Tech Community blog.

New enhancements to Windows 365, including Windows 11 support on Business Edition

We’ve taken the PC to the cloud with Windows 365, so businesses of all sizes can securely stream a full Windows experience to any device. You can now choose to experience Windows 11 in the cloud with the Windows 365 Enterprise edition today. Support for the Business edition is coming soon.

There are several new updates being made to provide an optimal Windows 365 experience, including:

  • Enhanced security and support via a virtual Trusted Platform Module (TPM) chip to enable Windows 11.
  • Web client improvements for faster load times, better performance, local resource settings, accessibility features, and more.
  • Support for Azure Active Directory joined Windows 365 eliminates the need for on-premises or Azure infrastructure.
  • Endpoint analytics resource reports in Microsoft Endpoint Manager provide metrics on central processing unit (CPU) and random access memory (RAM) performance in Windows 365.

For customers who want a modern cloud service for desktop and application virtualization but also need to support some apps and data on-premises, we are announcing the preview of Azure Virtual Desktop for Azure Stack HCI. Learn more about Azure Virtual Desktop announcements.

Also new to Microsoft 365

According to our research, more than 60 percent of small businesses said they didn’t feel equipped to handle cyberthreats. Microsoft Defender for Business is a new endpoint security solution that helps organizations with up to 300 employees protect themselves against cyberattacks. It will be available as a standalone solution and will be included in Microsoft 365 Business Premium. Learn more about Microsoft Defender for Business.

Looking ahead

From redesigning physical meeting spaces to include those not in the room to reinventing the way you create digitally in the world of hybrid work, we’re committed to enabling every employee to thrive in this new world of work. This is just the beginning, and we can’t wait to share more with you in the coming months. Stay tuned.

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From expanded live captioning and transcripts to prepare for Windows 11—here’s what’s new in Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/09/30/from-expanded-live-captioning-and-transcripts-to-prepare-for-windows-11-heres-whats-new-in-microsoft-365/ Thu, 30 Sep 2021 16:00:00 +0000 This month, we’re announcing enhanced captioning in Microsoft Teams meetings, co-authoring in encrypted documents, expanded Microsoft Endpoint Manager capabilities, and more.

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This month, we’re announcing enhanced captioning in Microsoft Teams meetings, co-authoring in encrypted documents, expanded Microsoft Endpoint Manager capabilities, and more.

As hybrid work shifts from “new” to “the new normal,” we’re continuing to learn how to successfully navigate the transition. One thing remains clear: hybrid work is about providing flexibility. There’s no one-size-fits-all approach. One of the latest findings from our Work Trend Index1 illustrates this perfectly: when we surveyed our own employees, we found those who plan to spend the most and least time in the office are doing so for the same reason: focused work. Through the launch of new technologies, like Windows 11 releasing on October 5, 2021, we’re empowering employees to contribute and be productive from anywhere, on any device, at any time.

This month, we’re adding more spoken languages to live captions and transcripts in Microsoft Teams. And in preparation for a season of new operating systems, from Windows 11 to Apple iOS and macOS, we are adding new capabilities to Microsoft Endpoint Manager to help ensure your employees have a great experience on day one. Let’s dive into these, and our other announcements, for more details.

Deliver more inclusive meetings for everyone

Earlier this month, we shared several new Teams announcements to help organizations prepare their physical office spaces for hybrid work, make remote meetings as effective as being in person, and enable employees to stay in the flow of work.

We’re now introducing enhanced support for live captioning and transcripts and Microsoft Viva Topics integration between Microsoft Yammer and Microsoft Viva.

  • Turn on live captioning and transcripts in more languages: Now, meetings held in one of the supported languages are also supported by real-time captioning and live transcripts. We have expanded to 27 new spoken languages including German, Portuguese (Brazil), Japanese, and Hindi to name a few. Users on mobile can view captions in the supported languages, and desktop users will be able to switch the spoken language. This provides flexibility and additional clarity for your participants to engage in the meeting. Customers can access this via a Teams Meeting on the desktop app by clicking the More Actions option.
With real-time captioning, go to the more actions section within your Teams meeting and select your desired spoken language.
  • Discover knowledge with Topics integration between Yammer and Viva: Yammer is integrating with and adopting Viva Topics to make community-sourced knowledge easily accessible across an organization and support a consistent experience in Microsoft 365. With this new integration, Topics will refer to the same thing whether in Yammer, Viva, or elsewhere in Microsoft 365. For example, users will see topics in Yammer enhanced with Viva Topics experiences, such as Viva Topic cards, and Viva Topics experiences like pages and cards will include content from Yammer—such as questions and answers and conversations. To get started, download the Yammer Topic API Changes documentation.
Users will see topics in Yammer enhanced with Viva Topics experiences, such as Viva Topic cards, and Viva Topics experiences like pages and cards will include content from Yammer—such as questions and answers and conversations.

Co-author encrypted docs and create more colorful diagrams

This month, we’re adding support for co-authoring in encrypted documents and custom colors in Microsoft Visio for the web. 

  • Co-author in encrypted documents in Microsoft 365 Apps: In 2019, we added support for sensitivity labeling in OneDrive and SharePoint, enabling labeled and encrypted documents to be opened, edited, and AutoSaved in Word, Excel, and PowerPoint on the web for the first time. This month, we’re extending co-authoring and AutoSave to include Microsoft 365 apps on the desktop for both Windows and macOS. Now, multiple people can co-author Word, Excel, or PowerPoint documents simultaneously, frictionlessly, with auto-save, while maintaining the sensitivity labeling and document protections, across the web and desktop applications. This capability helps enhance organizations’ ability to keep their sensitive content protected while empowering users to be more productive while working remotely. This feature is available for Current and Monthly Enterprise channels following our channel release cadence.
You can now co-author in encrypted documents in Microsoft 365 Apps.
  • Expand your color palette with custom colors in Visio for the web: Until recently, Visio for web users were limited to Theme Colors, Standard Colors, and the option to change the transparency for objects in their diagram. With the addition of Recent Colors and More Colors, you can now quickly access recently used colors in your diagram or choose from a full spectrum of colors. View the Recent Colors and More Colors documentation for details.
With the addition of Recent Colors and More Colors, you can now quickly access recently used colors in your diagram or choose from a full spectrum of colors.

Ensure your employees can be productive from day one

This month, we’re releasing new capabilities to help ensure you’re prepared for your employees to be working from new versions of Windows, Apple iOS, and macOS.

  • Understand device readiness for Windows 11 with Endpoint analytics: With Windows 11 nearing release, you’ll need to know which of your devices are ready for an upgrade. The Endpoint analytics service in Microsoft Endpoint Manager offers a new Windows metric that helps you measure the number of devices running older versions of Windows, and then provides remediation steps to upgrade your Windows OS version.
Screenshot of Microsoft Endpoint Manager admin center. View of Endpoint analytics | Work from anywhere score. Smaller screen showing the percentage of devices that currently meet hardware requirements for Windows 11.

The digital employee experience plays a huge role in overall satisfaction and productivity. Our Endpoint analytics service provides your organization with meaningful metrics and insights for measuring the quality of your users’ experience, while also helping you assess the performance and health of various endpoints managed by Microsoft Endpoint Manager. Learn more about Endpoint analytics and how the recent enhancements can help you assess digital employee experience.

  • Manage iOS 15 and macOS 12 with Endpoint Manager on launch day: Apple announced several changes coming to iOS 15 and macOS 12 at the Worldwide Developers Conference (WWDC) in June 2021. This month, we announced that Microsoft Endpoint Manager will be able to support many of your endpoint management needs on day zero release of the new versions of Apple’s operating system to help keep your endpoints secure and protect company data. You can learn more about these and other new iOS, iPadOS, and macOS endpoint management capabilities that can improve the experience of workers on the frontline and hybrid work environments. These updates are rolling out now in line with the rollout of the new Apple operating system and through the October 2021 release of Endpoint Manager.

Looking to the future

From the upcoming launch of Windows 11 to the updates in Microsoft Teams that help every attendee feel more included, we’re committed to supporting the work-from-anywhere model required for hybrid work. And there’s more to come. Our next blog will cover announcements from Microsoft Ignite, our biannual product announcement event, which we’ll be brought to you digitally this year.


1 Work Trend Index, WorkLab, Microsoft. 2021.

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From Windows 365 to Q&A in Microsoft Teams meetings—here’s what’s new in Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/08/26/from-windows-365-to-qa-in-microsoft-teams-meetings-heres-whats-new-in-microsoft-365/ Thu, 26 Aug 2021 16:00:00 +0000 This month, we’re announcing the general availability of Windows 365 along with new capabilities across Teams, Yammer, Office, and more.

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Last month at Microsoft Inspire 2021, we shared some of our latest innovations that are uniquely designed to help organizations and people across the world in their shift to hybrid work.

This month, we are continuing to build on our recent announcements, from making Windows 365 available to everyone to introducing new features in Microsoft Teams and across Microsoft 365 designed to empower your people to work from anywhere.

Let’s dive into the details.

Be productive from anywhere with Windows 365

At Inspire, we announced Windows 365, a cloud service that introduces a new way to experience Windows 10 or Windows 11 (when available). Now generally available, Windows 365 gives everyone, from interns and contractors to software developers and industrial designers, the agency to connect to their apps, data, and settings from any device. With Windows 365, you can begin working on a laptop at the kitchen table, pick up where you left off on a tablet in the car between appointments, and finish up on your desktop when you get to the office. Windows 365 is always ready for you to jump back in—even when you switch devices—and makes it easier for organizations to scale to meet annual busy periods by eliminating the logistical complexity and security challenges of issuing new hardware to seasonal workers.

Learn more about Windows 365 or sign up for your plan today.

Windows 365 streaming to multiple devices.

Work together and personalize your Microsoft Teams meeting experience

This month, we’re introducing additional collaborative apps from our partners, a new Q&A app for Microsoft Teams, a new Communities app, and more.

Take notes and edit records right within Teams with new partner apps—Last month, we announced the general availability of new collaborative apps from our partners. Confluence Cloud by Atlassian in Teams is designed to enable more effective meetings where users can take notes with a Confluence notes panel inside a Teams meeting. Confluence makes team notes digestible and action-oriented and allows users to format notes such as action items, decisions, code snippets, mentions, and tables. These notes are then formatted and automatically shared in a Teams channel.

Salesforce for Teams is also now generally available. With this collaborative app, sales and service teams using Salesforce Sales Cloud or Service Cloud can bring account data and records into their Teams workspace for better collaboration and decision making. With the Salesforce for Teams app, users can pin Salesforce records to channels, chats, and calendar meetings to easily keep access to them—with an expanded set of supported Salesforce records, including Custom Objects.

Simplify virtual health workflows for your frontline healthcare workers—To help healthcare workers schedule and manage virtual appointments more effectively, we have added Microsoft Bookings with Microsoft Teams in all Microsoft 365 for frontline workers product licenses. For example, with the Bookings app in Microsoft Teams, healthcare workers can easily schedule, manage, and conduct virtual visits for simple telehealth workflows. Microsoft 365 for frontline workers provides an attractive, low-cost licensing option for healthcare providers that are interested in using Teams to support virtual health and care team collaboration.

Add open or moderated Q&As to any Teams meeting—To help provide a more structured question and answer experience during larger meetings, we introduced the new Q&A app that enables attendees to ask and reply to questions before and during a meeting. Organizers and designated presenters can mark best answers, filter responses, moderate and dismiss questions, and pin posts. Responses to questions are threaded in a conversation with the original question. Designated presenters can act as co-moderators to help screen questions. The Q&A app will be generally available in September. To add Q&A to a meeting, simply add the app during the scheduling process.

Add moderated discussions, pinning, and best answers to any Teams Meeting

Experience the new Communities app in Teams and Outlook for web—The Communities app for Microsoft Teams brings a full-fidelity community experience, powered by Yammer, into Microsoft Teams. In the coming weeks, we’re updating the app’s design, bringing enhancements to notifications and deep-linking, and adding new capabilities like suggested communities, which uses AI to recommend valuable communities to join.

The updated Communities app for Microsoft Teams brings a fully Yammer experience into your hub

We also announced the new Communities app for Outlook for the web. Starting next month, you will be able to engage in communities, participate in conversations and live events, and share knowledge openly with your peers without leaving the Outlook web app.

Build in breaks and stay on top of what’s most important

Research has shown that small breaks throughout the day make a big difference in employee wellbeing. This month, we are introducing new features in Outlook and Yammer to help ensure you can plan breaks as needed throughout your day and help you keep track of important messages and critical tasks.

Get a break with speedy events—With increased online meetings and many of us being more sedentary than we would like, it is important to take breaks throughout the day and stretch our legs. In April, we introduced speedy events, which automatically sets events to start “late” or end “early,” helping people carve out essential breaks between back-to-backs meetings. This month, we are expanding support to the new Outlook for Mac.

End times show both regular end times and end times with shortened durations.

Pin your most important messages at the top of your inbox—With large inboxes and busy days, finding a specific email you read earlier can be tedious and disruptive to your workflow. We’ve added the ability to pin a message, moving it to the top of your inbox so it’s easy to find later. Pinned messages is now generally available to all users in Outlook for the web, Mac, and mobile.

A screenshot of a pinned message in the message list.
A screenshot of the pin option displayed when hovered over the message in the message list.

Get reminders to take action on email messages you might have missedMessage reminders in Outlook on the web help you stay on top of things by bringing messages you might have missed to the top of your inbox so you can easily take action on it. Don’t worry, we don’t want to clutter your inbox so Outlook will only remind you of one message at a time. Log in to Outlook on the web to try it out.

Windows PC showing Outlook on the web with a message where Outlook reminds the user to reply to a message from 3 days ago

Post on behalf of in Yammer—We also announced that users can now post on behalf of another user in Yammer. Once approval is granted, internal communicators to share news and updates as well as reply to comments on behalf of leaders and their teams. To get started, leaders and teams will first need to setup their delegate in their Yammer settings.

Delegate posting in Yammer now allows you to post on behalf of another user

Increase productivity with new features in your favorite apps

This month, we introduced suggested attachments in Microsoft Planner and the ability to create shapes in Visio for the web.

Find your files more effectively with suggested attachments—Planner now supports suggested attachments in tasks. Now, when you want to add attachments to a task, Planner will show you a list of related files for you to select from. No more hunting through your folders, servers, or cloud storage to find the right file to attach. Suggested attachments in Planner automatically recommends files that you might want to attach to the plan, saving you time. To experience the new capability, within a task in Planner for the web, scroll down to the bottom of the task to find the Suggested attachments section and select Add next to the file you’d like to attach.

Create shapes in your diagrams in Visio for the web—Currently, when you select a shape to add to your diagram from the available shape sets, the shape is added with predetermined dimensions. You then have to resize the shape based on their requirements. To help, we’ve added the Draw Shape tool, enabling you to draw shapes, including rectangles, squares, lines, circles, and ellipses, at the size and location you prefer. To create a shape in your diagram from the Insert tab, select the Draw Shape drop-down, select the shape you want, click anywhere in the canvas, and then drag to draw the shape.

Create shapes in your Visio diagrams with the draw shape tool from the insert tab on the ribbon.

Tools for the future of hybrid work

Hybrid work is here. As organizations across the globe navigate the increased complexities of this once-in-a-generation shift in the way we work, we will continue to deliver innovation that enables people to be productive and feel included in this new world of work. 

From Windows 365, which enables people to stream all of their personalized applications, tools, data, and settings from the cloud across any device, to the Q&A app for Teams, all of these capabilities are designed to empower people in this new world of work. And this is all just the beginning. Stay tuned for more. 

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New pricing for Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/08/19/new-pricing-for-microsoft-365/ Thu, 19 Aug 2021 16:00:00 +0000 Today we are announcing changes to our commercial pricing for Microsoft 365—the first substantive pricing update since we launched Office 365 a decade ago.

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Today we are announcing changes to our commercial pricing for Microsoft 365—the first substantive pricing update since we launched Office 365 a decade ago. This updated pricing reflects the increased value we have delivered to our customers over the past 10 years. Let’s take a look at some of the innovations we’ve delivered over the past decade in three key areas—communications and collaboration, security and compliance, and AI and automation—as well as the addition of audio conferencing capabilities that we’re announcing today.

A decade of continuous innovation

Since its launch a decade ago, Office 365 has grown to over 300 million commercial paid seats. Along the way, we have continuously re-invested to meet the changing needs of our customers. Four years ago, we introduced Microsoft 365 to bring together the best of Office, Windows, and Enterprise Mobility and Security (EMS). That same year we added Microsoft Teams as the only integrated solution where you can meet, chat, call, collaborate, and automate business processes—right in the flow of work.

In fact, since introducing Microsoft 365 we have added 24 apps1 to the suites—Microsoft Teams, Power Apps, Power BI, Power Automate, Stream, Planner, Visio, OneDrive, Yammer, and Whiteboard—and have released over 1,400 new features and capabilities in three key areas.

1. Communication and collaboration. Microsoft Teams is the new front end across work, life, and learning for more than 250 million monthly active users. We launched Teams in 2017 as the only integrated solution where you can meet, chat, call, collaborate, and automate business processes—with the power of the Office apps—all within the flow of work. In 2020 alone we released over 300 new capabilities including Together mode, background effects, large gallery view, raise hand, live reactions, breakout rooms, live captions with speaker attribution, and Fluid components, just to name a few.

We introduced a new category of collaborative applications in Teams, empowering people and organizations for hybrid work through deep integrations with Power Platform, Whiteboard, Lists, Planner, Shifts, Forms, and SharePoint. Companies like Adobe, Atlassian, Salesforce, SAP, ServiceNow, and Workday have built apps that deeply integrate with Teams, bringing business processes and functions directly into the flow of work.

We continue to innovate on both real-time and asynchronous collaboration. We introduced real-time collaboration in Word, Excel, and PowerPoint desktop apps while a growing set of capabilities like @mentions, assign tasks, modern comments, and auto-save have streamlined the collaboration experience. We’ve added and expanded OneDrive cloud storage and the Exchange Online mailboxes.

2. Security and compliance. The cybersecurity landscape is more complex than ever. With the accelerating volume, sophistication, and scale of cyberattacks, security and compliance are a priority for every organization. Since we first introduced Microsoft 365, we have added new attack surface reduction capabilities to help organizations defend against ransomware and other threats. We have added capabilities like data loss prevention (DLP) for email and documents, sensitivity labels, and message encryption to help keep important data within the organization. And we have added powerful compliance capabilities that help organizations reduce risk and respond to increasing regulatory requirements such as Content Search, eDiscovery, and core Litigation Hold. Built-in mobile device management (MDM) and other management tools like Microsoft Endpoint Manager help admins support remote and hybrid workforces.

3. AI and automation. Over the past decade, we have infused AI capabilities across our productivity and collaboration applications to help everyone achieve more. Across Microsoft 365, we have introduced AI-powered innovations to help users be better writers, designers, and presenters. Cloud-powered AI now automatically creates maps, charts, and tables in Excel, and sorts email and removes clutter in Outlook. And AI-powered real-time translation, captions, and transcription make collaboration and communication more accessible and engaging for everyone.

Extending audio conferencing capabilities

And today, we are announcing that we will add unlimited dial-in capabilities for Microsoft Teams meetings across our enterprise, business, frontline, and government suites over the next few months. Even as cloud connectivity increases, we know that people join Teams meetings while they are on the go or struggling with a bad internet connection. Currently included with Microsoft 365 E5 and Office 365 E5, we have come to see dial-in as an important part of the complete Teams experience. Available with subscription in over 70 countries and with interactive support in 44 languages and dialects, unlimited dial-in provides peace of mind that users will be able to join their Microsoft Teams meeting from virtually any device regardless of location.

New pricing

The pricing changes we are announcing today will go into effect in six months. On March 1, 2022, we will update our list pricing for the following commercial products: Microsoft 365 Business Basic (from $5 USD to $6 USD per user), Microsoft 365 Business Premium (from $ 20 USD to $ 22 USD), Office 365 E1 (from $8 USD to $10 USD), Office 365 E3 (from $20 USD to $23 USD), Office 365 E5 (from $35 USD to $38 USD), and Microsoft 365 E3 (from $32 USD to $36 USD). These increases will apply globally with local market adjustments for certain regions. There are no changes to pricing for education and consumer products at this time.

As leaders around the world look to empower their people for a more flexible, hybrid world of work, it’s clear that every organization will need a new operating model across people, places, and processes. We’re committed to building on the value we’ve delivered over the past decade to continuously provide innovation that helps our customers succeed and thrive today and well into the future.


1At launch in June 2011, Office 365 included Word, Excel, PowerPoint, Outlook, Lync, Exchange, and InfoPath. We’ve since expanded to add other apps – in whole or in part – and entirely new capabilities including: Access, Bookings, Delve, Forms, GroupMe, Kaizala, Lens, Lists, OneDrive, OneNote Class Notebook, Planner, Power Apps, Power Automate, Power BI, Publisher, SharePoint, Staff Hub, Stream, Sway, Teams, To-Do, Visio, Whiteboard, and Yammer.



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From collaborative apps in Microsoft Teams to Windows 365—here’s what’s new in Microsoft 365 at Inspire http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/07/14/from-collaborative-apps-in-microsoft-teams-to-cloud-pc-heres-whats-new-in-microsoft-365-at-inspire/ Wed, 14 Jul 2021 15:00:00 +0000 Announcing new hybrid-work innovations to the Microsoft cloud—the cloud built for a new world of work.

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This post was co-authored by Jared Spataro, Corporate Vice President for Microsoft 365, and Alysa Taylor, Corporate Vice President for Industry, Apps, and Data Marketing.

With 145 million daily active users (and growing) Microsoft Teams is where people start their day and stay in the flow of work. Over the past 18 months, people have come to rely on Teams to meet, chat, call, collaborate, and—increasingly—automate business processes. In a very real way, Teams has become the new front end for a new world of work. But empowering people for flexible work isn’t easy. Every organization will need to build a new operating model across people, places, and processes.

This year at Inspire, we shared three ways that we are innovating to create new categories for a new world of hybrid work with the Microsoft Cloud:

  • A new Dynamics 365 + Microsoft Teams experience demonstrates the power of collaborative apps and enables organizations to activate this capability at no additional licensing cost.
  • Windows 365, which takes the PC to the cloud, gives people the ability to connect to their content, applications, data, and settings without limiting them to any single device.
  • New partner integrations with Microsoft Viva enhance the employee experience.

We’re also announcing additional innovations across Microsoft 365—including new security capabilities, new app monetization capabilities in the marketplace, and Microsoft 365 Lighthouse. In a changing world of work, these announcements bring opportunities for our partners and customers. Let’s take a look.

Collaborative apps: Activate the flow of work with Dynamics 365 in Teams

Hybrid work requires a new class of apps that surface in rich ways across all the places people work – within chat, channels, and meetings. These apps are a fusion of people and business process, and we call them simply “collaborative apps.” They also present an incredible opportunity for our partners to connect with the 145 million daily active users in Teams and expand their total addressable market.

Together, Dynamics 365 and Teams offer powerful new ways for everyone across an organization to seamlessly exchange and capture ideas right in the flow of work. Today we announced a new collaborative app that brings together the best of Dynamics 365 and Teams. We’re also eliminating the licensing tax that has historically held organizations back from this kind of integration, making these experiences available within Teams to any user, at no additional cost.

No other technology vendor offers this kind of integration and accessibility across the organization without the need to pay for multiple underlying software licenses.

View and edit Dynamics 365 records right within your Teams workflow

Dynamics 365 users can now invite anyone in the organization to view and collaborate on customer records right within the flow of a Teams chat or channel, ensuring the right individuals can take the next best action—faster and more efficiently without needing to switch context across multiple apps and data sources. For sellers, this includes sharing information like details on the sales opportunity, customer history, health of the customer relationship, key contacts, and more. For customer service representatives, this could include sharing the customer case record, sourcing troubleshooting steps, and tracking follow-up tasks.

View and edit Dynamics 365 records right within your Teams workflow

Add a Teams meeting to appointments and capture notes

Dynamics 365 users can now add a Teams meeting when creating an appointment, enabling access to key customer information during a Teams call. Users can also capture notes directly with the Teams call, which is automatically saved in the timeline of the Dynamics 365 record. Only users with appropriate permissions can access the data, helping to ensure the most appropriate employees are viewing, interacting with, and sharing customer records. 

Add a Teams meeting to appointments and capture notes

Stay up to date on records with automated notifications and connected workflows

With more employees collaborating on records, it’s critical for stakeholders to know when colleagues make key changes as they happen. Automatic notifications keep stakeholders alerted to updates. Users can select specific chats and channels through which notifications are sent, as well as the frequency of notifications. In addition, specific adaptive cards can be sent based on the notification type, enabling more connected workflows.  

Stay up to date on records with automated notifications and connected workflows

Break down barriers with collaborative apps from our partners

Our new integrated experiences between Teams and Dynamics 365 represent just one example of a collaborative app. Today, we also announced a host of new and enhanced collaborative apps from market-leading independent software vendor (ISV) partners including Atlassian Confluence, SAP Sales Cloud, Salesforce, ServiceNow, and Workday. All these integrations bring structured business processes and data together into the context of collaborative work.

Manage your Teams app purchasing across the enterprise more easily

ISVs will also soon be able to sell their apps directly within Teams, offering new economic opportunities and providing a simplified experience for Teams IT admins to purchase apps and subscriptions directly from the Teams admin center on behalf of their organization.

Windows 365 Cloud PC: Hybrid Windows for a hybrid world

The past year has shown us the PC’s central role in keeping people connected, productive, and secure while they work, create, and learn. Last month, we introduced Windows 11, which reimages everything from the operating system to the store to provide real choice to users.

Today, we introduced Windows 365a cloud service that offers a new way to experience Windows 10 or Windows 11 (when it becomes available later this year). From interns and contractors to software developers and industrial designers, Windows 365 gives users agency to connect to their apps, data, and settings from any device and any endpoint. It creates a new category called Cloud PC, which uses both the power of the cloud and the capabilities of the device to provide a full, personalized Windows experience, anywhere.

Log on to your PC from any device

Log on to your Cloud PC from any device

With an instant-on boot experience, users can stream all their personalized applications, tools, data, and settings from the cloud across any device. The Windows experience—whether you’re using Windows 10 or the upcoming Windows 11 available later this year—is consistent, no matter the device. You can pick up right where you left off, because the state of your Cloud PC remains the same, even when you switch devices.

Log on to your PC from any device

Provision Cloud PCs in minutes with no virtualization experience

A Cloud PC can be provisioned from the Microsoft Endpoint Manager dashboard. With provisioning policies, a group of Cloud PCs can be provisioned within minutes—including defining which version of Windows, assigning specific users or groups, and more.

Provision Cloud PCs in minutes with no virtualization experience

Windows 365 is not just for enterprises; it has been designed to be approachable for businesses of all sizes. In fact, for small to medium-sized businesses, there are simple to use tools for helping citizen admins choose and configure their own cloud environments, ensuring everyone gets the opportunity to pick the right PC and bring the power of the cloud to their users.

Stay protected wherever you access your Cloud PC

Windows 365 is built on the principles of Zero Trust and is secure by design, helping solve today’s critical security challenges. Information is stored and secured in the cloud, not on the device. Windows 365 utilizes multifactor authentication (MFA) to explicitly verify any login or access attempt to a Cloud PC through integration with Microsoft Azure Active Directory (Azure AD). And within Microsoft Endpoint Manager, you can pair MFA with dedicated Windows 365 conditional access policies to assess login risk instantly for each session.

Stay protected wherever you access your Cloud PC

With Windows 365, you can bring collaborative apps, Microsoft Teams, Dynamics 365, and Power Platform—plus your security and identity credentials—with you anywhere, anytime. Access your Cloud PC no matter where you are—at home, the office, worksite, or on the go. Windows 365 will be generally available on August 2, 2021, and you can learn more in the Microsoft 365 blog from Wangui McKelvey.

Microsoft Viva: Employee experience in the flow of work

Microsoft Viva puts people at the center, connecting them to company information, communications, workplace insights, knowledge, and learning to help them achieve their very best. Powered by Microsoft 365, Viva is an employee experience platform designed to work with your existing solutions and can be easily customized and extended to be part of any company’s portfolio to help drive its culture transformation. Today, we shared new partnerships, development tools, research on employee experiences, and more. Read more about the news across the Microsoft Viva modules—Viva Learning, Viva Connections, and Viva Topics.  

Enrich your employee experience with new Viva partner integrations

Earlier this year, we announced a number of Viva partner integrations, ranging from content providers to learning management systems to wellbeing tools that make it easy for customers to connect employees with the solutions they use every day. Today, we announced 21 new partner integrations including Workday, Qualtrics, and ServiceNow. These partner integrations, in addition to the ones we announced earlier this year, will be available later this year.

Microsoft Viva Partner Ecosystem

Bring your solutions into Viva

We also introduced new tools to help our partners and developers integrate with, build on, and extend their solutions into Viva. Available later this year, Viva Connections APIs enable partners to integrate with the Viva Connections dashboard enhancing the discoverability and engagement of their tools directly within the Viva experience. Viva Learning APIs, available later this year as a preview, can be used to integrate content from learning providers, as well as due dates and assigned content from learning management systems where they can be accessed in Teams, Office.com, SharePoint, and Microsoft Search in Bing.

Manage customers’ security posture at scale

We are excited by the momentum we are seeing from our customers in their adoption of Viva. Customers like Old Mutual in collaboration with PwC are using Viva to empower managers to better understand employee behavior so they can foster a more inclusive and connected experience.

To help our partners build and market apps for Teams and Viva, we are also introducing a new set of benefits to build Microsoft 365 apps. These benefits include access to Microsoft technology, one-to-one consults with Microsoft experts to help our partners design, and build collaborative applications and employee experience solutions—marketing resources to scale to new customers, and support to achieve co-sell status to increase visibility with our 15,000 plus Microsoft field sellers.

As hybrid work becomes our new normal, ensuring your people feel engaged, achieve balance, and are empowered to be their best from anywhere is critical to success. In a recent study, we found that companies with best-in-class Employee Experience programs were 2.2 times more likely than peers to exceed financial targets and 5.1 times more likely to engage and retain employees. Read an executive summary of the report we commissioned with the Josh Bersin Academy for more information.

Secure your digital transformation

We are also empowering our partners to build trust with customers through new security offerings that prioritize inclusion, accessibility, and sustainability. Highlights are below—read our colleague Vasu Jakkal’s blog for full details.

Manage customers’ security posture at scale

We announced today that Microsoft 365 Lighthouse is entering preview. It provides managed service providers with one central location and standard security configuration templates to secure devices, data, and users for small and medium business customers that are using Microsoft 365 Business Premium. Specifically, Microsoft 365 Lighthouse empowers partners to quickly identify and act on threats, anomalous sign-in, and device compliance alerts. Reducing management complexity as our partners scale, and driving standardization across customers will allow partners to proactively manage risks and improve the security posture for the customers. You can learn more about Microsoft 365 Lighthouse in today’s Tech Community blog post.

Manage customers’ security posture at scale

Protect end customers against fraud

For partners who already help Azure AD business-to-consumer (B2C) customers manage identity and access for their customer apps, we are extending the scope of protection to include fraudulent activities by integrating Dynamics 365 Fraud Protection with Azure AD B2C.

Get visibility across more applications

We have built the app governance add-on feature to Microsoft Cloud App Security, entering preview today. Partners, who already manage Microsoft Cloud App Security for customers, can use app governance to monitor, protect, and govern Microsoft 365 apps and quickly identify, alert, and prevent risky behaviors.

Identify risky activities for users with critical positions

We extended the priority user group capability in Insider Risk Management to include fine-grained role-based access control (RBAC), now also in preview. It adds permissions to priority user groups to further limit alerts and cases to specific individuals instead of the whole group.

Customize regulatory assessments to fit unique requirements

New universal regulatory templates for non-Microsoft cloud in Compliance Manager enable partners to utilize the more than 300 templates available to manage customers’ compliance posture across different clouds and apps.

The future of work

As we emerge from this time of incredible challenges, we are optimistic that together we can empower people across the world for the flexible work of the future. We see an era ahead where people can have breakfast with the kids and quickly catch up on any missed meetings. Where organizations of all sizes—from a locally owned bike shop to a massive multinational corporate—can harness the full power of the cloud, from anywhere. And where every employee feels included and engaged, whether they’re working onsite, remotely, or some combination of the two.

The post From collaborative apps in Microsoft Teams to Windows 365—here’s what’s new in Microsoft 365 at Inspire appeared first on Microsoft 365 Blog.

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New hybrid work innovations in Microsoft Teams Rooms, Fluid, and Microsoft Viva http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/06/17/new-hybrid-work-innovations-in-microsoft-teams-rooms-fluid-and-microsoft-viva/ Thu, 17 Jun 2021 13:00:00 +0000 The future of work is collaboration without compromise—wherever, whenever.

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As workplaces open in many regions around the world, I hear from customers every day that they can’t wait to get back to in-person collaboration. I feel it myself—and look forward to seeing many of my coworkers in person one day soon. But even more than that, I look forward to finding new ways to help people connect and engage regardless of location and time zone. At Microsoft, we believe that hybrid work is the future of work and that to empower their people to succeed in hybrid work, business leaders will need to reimagine their organizations with a new operating model for people, places, and processes.

We’re also committed to building experiences that put everyone on equal footing—whether they’re together in a conference room in Atlanta, presenting remotely from a home office, or catching up with a meeting recording once the workday begins in Sydney.  

Microsoft Teams is mission-critical to this vision for a more flexible world of work. Teams is unique in that it brings together meetings, chat, calls, collaboration, and business process automation in a single app. Since COVID-19 spurred office workers around the world to work from home, we’ve been innovating in Teams to do things like create more natural and engaging meeting experiences—enable people to connect seamlessly with those inside and outside of their organizations and provide ways to make remote presentations richer and more impactful. And as we emerge into this new hybrid reality, we are focused on building experiences in Teams that are designed to ensure all voices are heard including the people not in the room—empowering everyone to connect and engage, from anywhere and at any time. And to make it easier to collaborate synchronously and asynchronously, we’re also announcing new Microsoft Fluid canvas innovations—in Teams and beyond. 

But COVID-19 also taught us that meeting fatigue and digital overload is real, and remote work has challenged our wellbeing. To help, Microsoft has built Microsoft Viva—our integrated employee experience platform—into Teams, so that employees can find ways to protect time and preserve their wellbeing right in the flow of their work.

Today we are announcing new innovations—in Microsoft Teams Rooms, Fluid, and Microsoft Viva—all designed to empower your people for hybrid work. Let’s have a look.  

Participate on equal footing—at home, onsite, or on the go

Unlocking better hybrid meeting experiences for everyone begins with designing for the people who aren’t in the room, so that everyone feels like they have a seat at the table, whether they’re joining in the room, at home, or on the go. Today, we’re announcing enhancements to Teams meetings and Microsoft Teams Rooms built to create engaging experiences for every participant.



Over the course of this year, we will roll out front row in Teams Rooms, an immersive room layout that makes interactions feel more natural and gives in-room participants a greater sense of connection to remote participants. We’ve moved the video gallery to the bottom of the screen so remote participants are face-to-face with those in the room. And to help everyone stay engaged, meeting content is surrounded by contextual meeting information like the agenda, tasks, and notes. Meeting chat will also be clearly visible to those in the room, so they can see and respond to comments shared through chat.

To help remote participants establish their presence in the room and maximize inclusion, Teams Rooms will expand screen real estate using new video layouts that disperse the video gallery across multiple displays when content isn’t shared. The increased space means remote participants show up larger and more true to life. We’re also bringing more features from desktop to Teams Rooms this summer, to help bring attention to the remote participants engaging in the meeting. These features include live reactions, spotlight, and the ability to pin multiple video streams (coming this fall) and chat bubbles when using the classic video grid layout.

Remote participants should also be able to see who is in the meeting room, and what’s happening. Jabra, Logitech, Poly, and our newest Teams device partner Neat are using advanced AI-powered camera technologies to provide new video views optimized for hybrid meetings, allowing every person in the room to be seen more clearly.

We’re also making sure those who speak in meetings are clearly identified. The Teams intelligent speakers from EPOS and Yealink are now generally available and are built for Teams Rooms and use Microsoft’s voice recognition technology in Teams to attribute remarks to the meeting room speaker in the transcript. With speaker attributed—meeting transcription, people can focus on contributing to the conversation instead of taking notes, and those who missed the meeting can see a record of the conversation after the meeting.



And we’re thrilled to announce the new Teams Rooms on Surface Hub experience. Surface Hub is purpose-built for teams to meet and co-create, wherever they work, and the next generation of Teams on Surface Hub brings more of your favorite meetings features and controls from the desktop to the meeting room—including a modernized meeting stage, Together Mode scenes, and PowerPoint Live. Coming this fall, the new Microsoft Whiteboard experience will also be available on Surface Hub, so everyone can draw and ink on the same digital canvas.   

You can find more information on these Teams Rooms and partner announcements on our Teams Tech Community Blog.

To empower remote participants to initiate and facilitate whiteboard sessions, we’ve created a completely new, hybrid work-focused Whiteboard experience where all attendees can visually collaborate across the same digital canvas. Available in summer 2021, new features will enable anyone to bring existing content to Whiteboard to co-author; and new templates will help groups start ideating faster, improving their ability to follow along with contributors, and more.

Effective hybrid meetings require every participant to be able to present, and experience a presentation in a way that’s engaging and inclusive. New PowerPoint Live features help create a shared space for collaboration and contributions from everyone in the meeting. Slide translate allows attendees to see the presentation in their chosen language, for instance. And with our new inking experience, you can annotate your PowerPoint as you present—or use a laser pointer to call attention to key points. 

And look for these latest features in the Teams mobile app as well. You can now access PowerPoint Live and Dynamic view on your mobile devices. Custom background is also now on iOS and coming soon to Android.

Collaborate in the flow of work

To work effectively in hybrid and asynchronous models, people need a super-rich canvas that both creates and maintains context before, during, and after the meeting. Fluid components are atomic units of productivity that help you get your work done in the context of chat, emails, meetings, and more. Recently, we announced new Fluid components in chat to create live, collaborative experiences that can be edited in real-time and shared across Teams and Office apps. And today, we’re announcing the expansion of Fluid components for Teams meetings, OneNote, Outlook, and Whiteboard that make it easier to collaborate synchronously and asynchronously across Teams and Office apps. We’re also announcing new chat features that further support asynchronous collaboration, so you can keep the work moving forward in between meetings. Pin a message, providing your chat members with quick access to critical content anytime, and reply to a specific chat message maintaining context within the ongoing conversation.

Meetings have increased significantly over the past year, along with unstructured communications. Research from our Work Trend Index shows the average Teams user is sending 45 percent more chats per person per, week than they did one year ago. And ad-hoc, unstructured meetings are on the rise as well. To help manage this digital overload, new Fluid components in Teams meetings make it easy to co-create an agenda, take notes, and assign tasks, right within the Teams meeting, and access persistent recap content whenever you need it. And the note, agenda, and tasks from meetings will be automatically “placed” in the new meeting notes home of OneNote. While the meeting is underway, take the discussion a step further by ideating and brainstorming together by creating and editing live Fluid components in Whiteboard. Fluid components can also be leveraged across Outlook—in email or the calendar—making it easier to manage your time, agenda, notes, and tasks across apps.

Protect time and prioritize wellbeing

Weekly meeting time for Teams users has more than doubled since the onset of the COVID-19 pandemic. Back-to-back meetings increase stress and make it harder to stay engaged and focused. In just a few minutes a day, meditation and mindfulness with Headspace can help you reduce stress and improve focus. Starting later this month, we’re bringing a curated set of guided meditations and mindfulness exercises from Headspace to the Viva Insights app in Teams to help you start your day grounded, relax your mind before a big presentation, or disconnect from work in the evening.

Building upon the Viva Insights ability to schedule daily focus time to work uninterrupted with Teams notifications silenced, we are introducing a new focus mode in the Viva Insights app later this year. This will feature Focus music from Headspace and implement timers to help you make progress on important tasks in regular intervals with breaks planned in between.

Remote work has eliminated physical boundaries between work and life leading to an increase in after-hours chats, and a feeling of being always-on. We want to help your people find balance and protect personal time. Later this year, Viva Insights will offer the ability to configure quiet time to silence mobile notifications from Outlook and Teams outside your working hours as well as provide personalized insights on how well you are disconnecting. Quiet time settings will also be available for users in Teams and Outlook mobile and accompanied by IT administrator controls in Microsoft Endpoint Manager to support the creation of organization-wide policies to mute after-hours notifications.

As we all navigate this new world of work together, we will discover new ways to help people work both flexibly and effectively. At Microsoft, we’re committed to bringing you experiences that empower people to work from anywhere, at any time. By studying the research and the usage patterns in our apps—and talking to customers every day—we are continuing to hone our understanding of what people need, to bring their best selves to work every day. This understanding guides our innovation as we work to bring you and your people experiences that help them achieve more.

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Build the next generation of collaborative apps for hybrid work http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/05/25/build-the-next-generation-of-collaborative-apps-for-hybrid-work/ Tue, 25 May 2021 15:00:00 +0000 The world around us has dramatically changed since the last Microsoft Build. Every customer and partner is now focused on the new realities of hybrid work—enabling people to work from anywhere, at any time, and on any device.

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The world around us has dramatically changed since the last Microsoft Build. Every customer and partner is now focused on the new realities of hybrid work—enabling people to work from anywhere, at any time, and on any device.

Developers are at the heart of this transformation, and at Microsoft, we’ve seen evidence of this in the apps you’ve built on top of the Microsoft Cloud. Today, we’re sharing new capabilities and tooling for Microsoft 365 and Microsoft Teams that will empower developers to build solutions for the new way of work.

A new class of apps designed for hybrid work: collaborative apps

Hybrid, global work requires structural changes to how we build and interact with apps. We need a new class of apps that are centered around collaboration versus individual productivity. Apps that enable synchronous and asynchronous modes of collaboration with real-time meetings, ad hoc messaging, document collaboration, and the business processes automation—all in a single organizing layer.

Microsoft Teams was built with the very purpose of enabling collaboration. With over 145 million people using Teams every day, Teams has become the digital platform for work and learning. This creates a net new creative and economic opportunity for developers to build the next generation of apps where collaboration is at the core. We call this new class of applications collaborative apps.

With collaborative apps, end users can easily work with others to complete their projects at any time, from anywhere, and stay in the flow of work without needing to switch across multiple apps and data. And with Fluid components, end-users can create live, collaborative experiences that can be edited in real-time and shared across Teams and Office apps.

For developers, we want to make building collaborative apps easy: 

  • Use your existing skills: Easily integrate your existing apps solutions with Teams and use standard web technologies, JavaScript, and just a few Teams APIs to integrate into Teams messages, channels, and meetings quickly and easily. Hundreds of independent software vendors (ISVs) like Service Now, Workday, Adobe, SAP, and more are doing this on our platform today.
  • Simplify development: When you build an app for Teams, it works across many platforms—Windows, macOS, Web, iOS, Android, and Linux. Our goal is to significantly reduce the learning and work for developers to create the next wave of apps. Build once, deploy anywhere.
  • Support developer choice: Microsoft Cloud offers a full stack of technologies to build collaborative apps. For developers building a new app, you can pick and choose technologies across Power Platform, Azure, Graph, and more based on your needs. 
Visual showing the collaborative apps framework

Learn more about our vision of collaborative apps built on the Microsoft Cloud at our technical keynote session led by Jeff Teper and at the Into Focus session with Rajesh Jha.

Build collaborative apps with Microsoft Teams

To further help you build collaborative apps, we are sharing new integration opportunities and enhanced developer tools for the organizing layer, Teams.

Create apps for meetings enabling richer experiences

Providing a first-rate experience to every meeting participant, whether remote or in person, is important. We’re announcing new features that will enable you to build richer meeting experiences into your apps for Teams meetings.

  • Shared stage integration: Available in preview, shared stage integration provides developers access to the main stage in a Teams meeting through a simple configuration in their app manifest. This provides a new surface to enable real-time, multi-user collaboration experiences for your meetings apps, such as whiteboarding, design, project boards, and more. 
Visual showing example of shared stage feature in action.
  • New meeting event APIs: Available in preview, enable the automation of meeting-related workflows through events such as meeting start and meeting end—with many more event APIs planned to come out later this year.
  • Together mode extensibility: Coming this summer, Together mode extensibility lets you create and share your own custom scenes for Teams meetings. This provides an easy design experience, within the Developer Portal for Teams, so developers can craft custom scenes to make meetings more engaging and personalized for your organization. Here’s a custom scene built by our very own team that you can try out today!
Visual showing a custom Together Mode scene being created.

Media APIs with resource-specific consent: Coming this summer, get real-time access to audio and video streams to build scenarios like transcription, translation, note taking, insights gathering, and more. These APIs will have resource specific consent enabled, so IT admins can view these permissions from the Teams Admin Center and validate that such apps have access to just the meetings they have been added to.

Visual showing example of a Media API used in an app which is transcribing voice.

With the recently released Azure Communication Services interoperability with Teams, enable Teams users to easily interact with customers, partners, and other key people outside of your organization. When you build custom applications using Azure Communication Services such as voice, video, and chat, take advantage of built-in interoperability with Teams. This will enable Teams users to join meetings and interact with customers and partners using your custom application. Even better, with Azure Communication Services on the back-end connecting to Microsoft Teams, developers enjoy free VoIP and Chat usage for Teams app users.1

Visual showing example of an app using Azure Communication Services.

Get started with Azure Communication Services with Teams interoperability available in preview.

Enabling cross-platform collaborative experiences

We built Teams to enable collaboration—so we’re sharing new features and capabilities that will allow users to collaborate together within Teams and across some of our other platforms.

Fluid components in Microsoft Teams is now available in private preview and will expand to more customers in the coming months. Fluid components in Teams chat allow end users to send a message with a table, action items, or a list that can be co-authored and edited by everyone in line and that is shareable across Office applications like Outlook. Quickly align across teams and get work done efficiently, by copy and pasting components across Teams chats. With Fluid components users can ideate, create, and decide together, while holding fewer meetings and minimizing the need for long chat threads.

Visual showing example of a Fluid component being used in Teams chat and mobile.

Message extensions will soon be supported in Outlook: Providing a unified development experience for message extensions that work with Microsoft Teams and Outlook on the web. When users compose a message, they will be able to select a new menu of search-based message extensions to choose from. For example, a user may be able to compose an email and then select a message extension that surfaces tasks from their Teams app to send to teammates.

Visual showing example of a message extension being used in Outlook on web.

In addition to making it easier to build low-code apps, bots, and flows in and for Teams, we are making it easier to distribute low-code solutions to end-users. Soon you will be able to share bots built with Microsoft Power Virtual Agents broadly with security groups just like you already can for apps built with Power Apps. We also recently made it easier to take your apps, bots, flows, tables, and associated resources from one Microsoft Dataverse for Teams environment to another, ensuring that you can leverage these assets for new scenarios. We also continue to release more sample apps for Power Apps to help developers and customers get started with Power Apps.

Visual showing example of Power App in action in Teams.

Developer toolkits and resources to build and manage Teams apps

As developers are building the next generation of collaborative apps to support hybrid work, we are investing in tools and resources to help you be more productive.

With the enhanced Microsoft Teams Toolkit for Visual Studio and Visual Studio Code, available in preview, we’re making it easier for any developer to build Teams apps that interoperate with the Microsoft stack and across desktop and mobile. Whether you use React, SharePoint Framework (SPFx), or .NET—the toolkit is meant to meet developers where you are with the frameworks you already know and use. Some of the key updates include: single-line authentication, Azure Functions integration, SPFx integration, single-line Microsoft Graph client, and streamlined hosting to an IDE and CLI.

Visual showing the Teams Toolkit in action of creating an app.

Learn more about the Teams Toolkit and install it today from the Visual Studio Marketplace.

Writing code is the first step, but developers also need to manage and configure your apps—and so we’re happy to announce the preview of the Developer Portal for Microsoft Teams. With the Developer Portal (formerly App Studio), developers receive a dedicated app management console available via web or within Teams, which can be used to register and configure their apps within a single, central location. New features include:

  • Access through any web browser and device for easy navigation.
  • Manage environment configurations, removing the need to manage multiple manifests in different environments.
  • Collaborate with peers by giving read/write access to apps to others to collaborate and update apps.
  • Ability for ISVs to link software as a service (SaaS) offers to their apps for new in-Teams purchase experience.
  • Gather helpful insights on usage of apps (in preview).
Visual showing the home page of the Developer Portal.

Get started with the Developer Portal today.

As a platform, our success is tied to your success. We thank our partners who have built innovative apps on Teams. We’re committed to enabling our partners to be successful by helping users easily discover, deploy, and adopt apps. And we’re happy to share that coming soon, users will be able to purchase subscriptions of partner apps directly from the Teams Store and the Teams Admin Center (via invoice billing or credit card)—making it even simpler for users to acquire and adopt apps while providing our partners more monetization opportunities for your solutions.

Visual showing the new in-store purchase experience.

Deliver experiences built around data, insights, and security with Microsoft Graph

While Teams is the organizing layer for collaborative apps, a key aspect of those app experiences is the rich sets of data from Microsoft Graph. Microsoft Graph manages the data generated from trillions of connections across communications, content, and people—with privacy, security, compliance, and search—powered by advanced machine learning.

Here are some of the exciting new features on Microsoft Graph that we’re happy to share with you today.

Earlier this year we introduced Microsoft Viva, to help organizations around the world optimize workforce experience, and help employees thrive in the new way of work. Viva was built to be a platform, so we’re announcing the first of many planned extensibility points—Viva Connection cards are now available in preview with SharePoint Framework (SPFx) for developers who sign up for early access. With this release you can now use out-of-the-box or custom web parts to build Viva Community dashboards, news feeds, and employee-focused resources, optimized for any platform or device.

Visual showing Viva Connections cards in action.

Sign up to get early access to the next release of SPFx for building native mobile experiences for Viva Connections.

When it comes to who can access your organization’s data, authentication and security are always top of mind—which is why many developers utilize the Microsoft Graph. It’s built with Azure Active Directory’s (Azure AD) enterprise-grade security and authentication capabilities at its core. New features we are sharing today:

  • Continuous Access Evaluation: Available for preview, it allows Azure AD to continuously monitor resources for security threats and revoke access tokens based on critical events or policy evaluation, rather than simply relying on a short token lifetime. 
  • New authentication methods API so you can manage access to the data and resources in your app, using primary, two-step, or step-up authentication, and invoke a self-service password reset process (SSPR).
  • General availability of the external identities APIs so your apps can establish secure business-to-consumer (B2C) user interactions using predefined, configurable policies while your users can use their everyday accounts to register with your solution.

One of the most common requests we’ve heard from customers and partners is how to bring their data into Microsoft Graph to surface it across Microsoft 365. That’s why created Microsoft Graph connectors, which allow developers to onboard, index, and surface metadata to enrich existing data sets within Microsoft 365—unlocking participation in core experiences like Microsoft Search and eDiscovery. We’re excited to announce several updates coming soon to Microsoft Graph connectors including:

  • Support for enrichment of people profile from non-AAD sources that will enable admins to map properties from Microsoft Graph connectors to Microsoft 365 people cards in your organization.
  • New Jira and Confluence connectors built by Microsoft, available later this year.
  • Expansion of Search results to Microsoft Teams mobile and desktop clients and the Windows Search Box.
  • eDiscovery support for Graph connectors developer preview will be available in Summer 2021.

We’re also announcing that Microsoft Graph Data Connect is available in preview on Azure. Microsoft Graph data connect is a secure, high-throughput connector designed to copy select Microsoft 365 productivity datasets into your Azure tenant. It’s an ideal tool for developers and data scientists seeking to create organizational analytics, or training AI and machine learning models. While most Microsoft 365 products are offered on a per-user/per-month basis, we’re offering Microsoft Graph data connect as a metered service so that developers only need pay for the data consumed in your solutions.

Learn more about Microsoft Graph Data Connect in our technical docs.

Lastly, we want developers to build people-centric experiences that span across our entire Microsoft 365 platform, but we understand that writing separate code to work across our different products is not optimal. That’s why we’re happy to share the availability of Universal Actions for Adaptive Cards. Now, using Azure Bot Framework, you can build and implement a single adaptive card that is seamlessly synchronized across Teams and Outlook mobile and desktop clients.

Read the full Microsoft Graph blog to learn more.

Build modern Windows apps that work seamlessly on any endpoint

With the shift to remote work and now hybrid work—the PC has never been more essential. With over 1.3 billion devices running Windows 10, modern apps built on Windows have become critical to enabling users to stay productive. Windows is essential to keeping workers connected and productive and the opportunity for developers to push the boundaries and find new innovative ways to help people is now.

If you’re a Windows developer, then you already know the importance of Project Reunion. With Project Reunion, you get access to modern Windows technologies and new features, plus the best of existing desktop (Win32) features. You get coherent, modern interactions and UX with WinUI 3—and great system performance and battery life for your apps. That’s why we’re excited to announce the Project Reunion 0.8 preview so you can create and modernize your Windows apps seamlessly for both client and cloud endpoints. You can build experiences optimized for device hardware with hassle-free app discovery and management and future-proofed for Arm64. Some of the key updates include:

  • Down–level support to Windows 10 version 1809 provides a large addressable market in the Windows ecosystem and is a long-term servicing branch.
  • .NET 5 support helps meet developers where they are, including WPF and WinForms.
  • WinUI 3 and WebView 2 support modern, compatible UI development using the same technologies Windows is built around.

Learn more and start modernizing your Windows apps with the Project Reunion 0.8 preview.

We know that many developers use command-line tools and shells like Command Prompt, PowerShell, and Windows Subsystem for Linux (WSL). With Windows Terminal, developers receive a beautiful, sleek, modern command-line experience in Windows—and this year, we’re excited to share that it can now be set as the default terminal emulator, enabling all command-line apps to launch via Windows Terminal. We also released a new feature called Quake mode that allows you to open a new terminal window with a simple keyboard shortcut from anywhere in Windows.

Get started with new features in Windows Terminal.

You can also receive GUI app support on Windows Subsystem for Linux (WSL) so that all the tools and workflows are seamlessly at your fingertips. Windows allows you to work your way with seamless integrations with any workflow with GUI apps, Linux, and GPU accelerated machine learning training.

Learn more about our updates on WSL.

More and more organizations are turning to robotic process automation (RPA) to streamline business processes—from simple repetitive tasks to complex workflows. In the month after Ignite, where we announced Power Automate Desktop was available at no additional cost for Windows 10 users, we saw a six times month-over-month increase in downloads. Which is a testament to the untapped opportunity no-code RPA offers to help customers automate repetitive tasks and workflows. Today, we are making it even easier to prioritize the processes best suited for automation. Process advisor, now generally available, is a process mining capability that provides insights into how people work and takes the guesswork out of automation. You can now map workflow tasks, discover organizational bottlenecks, and identify which time-consuming tasks are best suited for automation—all from within Microsoft Power Automate.

Learn more about Power Automate Desktop and process advisor.

Learn. Connect. Code.

We hope you have a wonderful time at Microsoft Build this week. We have a great set of sessions we’ve produced just for you that spans across the entire Microsoft 365 platform.

Happy coding!

Additional resources

Check out these additional resources to learn more about developing on Microsoft 365:


1VoIP and chat usage for Microsoft Teams endpoints are included with Microsoft 365 licenses.

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How Microsoft approaches hybrid work: A new guide to help our customers http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/05/21/how-microsoft-approaches-hybrid-work-a-new-guide-to-help-our-customers/ Fri, 21 May 2021 13:00:00 +0000 Today, Satya shared Microsoft’s broad approach as we transition to hybrid work, and we’ve taken that approach as we talk with our customers in the field.

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Today, Satya shared Microsoft’s broad approach as we transition to hybrid work, and we’ve taken that approach as we talk with our customers in the field.

Nearly every day, my team sits down with organization leaders and partners from across the world who are doing the hard work to ready their people for the coming future of work. Naturally, in these meetings, we are often asked: What is Microsoft doing? And the first thing I tell them is: Just like you, we’re learning as we go—studying data, listening to our employees, and responding with agility to what works and what doesn’t. Because a growth mindset is the key to charting a path forward in any moment of uncertainty. 

There’s no doubt that this shift to a more flexible approach to work will be an enormous undertaking for every leader and every organization. That is certainly true for us as we create a plan to implement a hybrid work model for our more than 160,000 employees across the globe. We know that no one person or organization will have all the answers, but we believe that, as part of a growth mindset, each of us will be better off if we share what we’re learning with each other. 

Two new resources for navigating the shift to hybrid work

That’s why we recently released two resources that detail what we’re learning as we adopt a hybrid work model at Microsoft, in hopes that we can help you create the hybrid work plan that best fits your organization. At their core, these resources reflect our belief that leaders will need to come together to create a new, flexible operating model—spanning people, places, and processes—to fundamentally rewire their organization for hybrid work.  

The first resource I want to point you to is our Hybrid Workplace Flexibility Guide—which we originally created for Microsoft employees. In it, you’ll find sample team agreements, templates, and tools for hybrid work. There are also detailed plans that encompass everything from strategies to keep your people healthy, to exact roadmaps for how to help divide your people’s time between a physical or remote workplace. And there’s much more to come soon. 

The second is called Hybrid Work: A Guide for Business Leaders, and it wraps up much of what we’ve learned about how to reimagine people, places, and processes for a hybrid world. Here’s a quick summary of the highlights:

People 

To help people thrive in a more flexible work world we need to rethink the entire employee experience—from creating culture to attracting and retaining talent and building listening systems. Every organization needs a plan and policies that put us on the path to extreme flexibility and help us build digital empathy into every aspect of our culture. At Microsoft, we’re giving employees a clear flexible work policy—any employee can work remotely up to 50 percent of the time. We’re also we’re building privacy-backed listening systems to capture digital signals with tools including Workplace Analytics, part of Viva Insights, which lets managers and leaders check in on the wellbeing of their teams and organizations empowering managers and leaders to “hire talent from everywhere” and create their own team norms.

Places

Our approach to places hinges on bridging the gap between the physical and digital, and evolving with employee needs. This starts with putting employee safety first. For instance, we’re analyzing data from multiple inputs across public and private sources in a Microsoft Power BI dashboard to determine when people should be allowed at the worksite and how many. And we’re using a simple app built with Power Apps to help employees self-attest to their health and wellbeing when they come into the office.  

And when it comes to meeting spaces, we’re turning our pre-pandemic design philosophy on its head and designing for the people not in the room. By combining new design patterns with Microsoft Teams Rooms innovations, we’re giving everyone a seat at the table so they can fully participate, no matter where they are. 

Processes

The shift to hybrid work gives business leaders a rare opportunity to transform key business processes in bold new ways. If you’re thinking of the next few months simply as “a return to the office,” you’re missing the big picture. Instead, take some time to identify and prioritize digital transformation processes that leverage and scale what you’ve learned over the last year. If you don’t, your competitors will. The winners of the future are being decided today.   

At Microsoft, we’re taking the opportunity to reimagine our key business processes—from operations to sales. For example, we’re transforming our inside sales team; using Microsoft Power Platform—Power Automate, Power BI, and Power Apps—to automate order-to-cash; and investing in a centralized Global Demand Center to increase lead gen and customer engagement through automated digital marketing. 

There’s a lot more on what we’re learning, and what we’re changing, in the guide, and I’d encourage you to download it to get all the details.  

The thing I love most about the growth mindset is that it encourages you to be open to the best ideas—no matter where they come from. I’m excited to share these two resources with you and hope that they’ll be useful for you. But I’m even more excited to hear about what you’re learning on your journey. Together, we have the opportunity to create a new world of work that can be better for everyone.

More to come soon.

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View live transcripts in Microsoft Teams meetings, track Excel changes, and increase hybrid work security—here’s what’s new to Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/04/29/view-live-transcripts-in-microsoft-teams-meetings-track-excel-changes-and-increase-hybrid-work-security-heres-whats-new-to-microsoft-365/ Thu, 29 Apr 2021 16:00:00 +0000 This month, we're announcing some top requested features like tracking changes in Excel and live transcriptions in Teams, as well as some soon-to-be-favorites like meeting recaps, turning Word documents in presentations, and more.

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As our customers around the world look for new ways to empower people for hybrid work, we’re committed to offering them experiences that enable everyone to connect and collaborate from home, at the office, and everywhere in between.

From viewing live transcriptions during Microsoft Teams Meetings and tracking changes in Microsoft Excel documents to discovering and securing unmanaged devices, this month we’re announcing new features across Microsoft 365 designed to enable the flexibility that hybrid work requires. Other highlights include the ability to transform Microsoft Word documents into beautiful PowerPoint presentations using AI, expanded polling capabilities in Teams, and an updated Remote Desktop for Mac app.

Let’s dive in.

Make meetings more engaging, inclusive, and productive

This month, we’re announcing live transcriptions for Teams Meetings, new capabilities for polls, and the general availability of Meetings recap.

Expand access and streamline the management of polls in Teams Meetings

Last month, we announced several new features to help you deliver a seamless, engaging meeting experience using polls. We have expanded access to polling so meeting attendees who are external guests or are joining from Teams mobile app have the same quality experience. And meeting presenters and organizers can soon launch two new poll types—open text and multiple-choice quiz—providing more options to help ensure your attendees are heard and engaged. We’ve also released intelligent poll suggestions, which help minimize the effort it takes to create polls, and post-meeting poll insights to help uncover meeting engagement metrics and enable you to take action on your gathered information. These features will become available in the next few weeks.  

Notification Bar_Today

Make meetings more inclusive and productive with live transcription

Live transcription allows meeting participants to follow and review conversations (in English-US) alongside the meeting video or audio in real-time. This promotes inclusivity for participants who have hearing disabilities or different levels of language proficiency. Attendees who joined late, or missed the meeting, can also easily catch up by reading what was discussed and searching the transcript by speaker. Participants can also choose to not be identified in meeting transcripts. To enable live transcriptions, tenant admins will need to turn on the Allow transcription policy.

Live Transcription

Stay on track and keep work moving forward after meetings are over with meeting recap

Microsoft Teams now will provide a recap with the meeting recording, transcript, chat, and attached files being shared with participants in the meeting Chat tab and viewable in the Details tab. Those who missed the meeting, joined late, or want to revisit what was discussed can play the recording or review the transcripts respectively. Meeting recap is now rolling out.

Meeting Recap

Collaborate more easily in Excel workbooks, stay organized, and save time creating presentations

This month we’re announcing several long-requested features to Microsoft 365 apps.

Collaborate with confidence with Show Changes in Excel Workbooks

One of our most requested features for Excel is finally here—the ability to track changes. Now, you’ll see the details of who changed what, where, and when, along with the previous value of the cell for quick reversion. You can narrow down the list of changes by selecting any sheet, range, or individual cell to see all changes that were made, including bulk edits. Show Changes is now available.

Transform Word documents to PowerPoint presentations with just a few clicks

Last month, we announced a new capability in Word for the Web that enables you to export a Word document as a professional-looking PowerPoint presentation. This new capability uses AI to suggest imagery, icons, videos, themes, and fonts to arrange your content. This feature is now available to all users.  

Connect, organize, and get things done more seamlessly with updates to Outlook for the web

This month, Outlook for the web is rolling out an update to make it even easier to navigate Outlook and access your favorite apps. We’re updating the experience with a new location for your core Outlook capabilities such as email, calendar, and contacts, as well as providing easy access to launch other Microsoft 365 applications like To Do, Word, Excel, PowerPoint, Yammer, and Bookings, all from the left side of Outlook. Start a presentation after checking your mail by simply clicking PowerPoint—one click, and you’re on your way. In the next couple of months, we will also be offering this update to Outlook for Windows to those who wish to try it.

Updated to Outlook for web

Categorize similar tasks with more editable labels

Labels are a quick, visual way to categorize similar tasks in Planner and Tasks in Teams. Currently, you might use labels to tag tasks with the same completion requirements, dependencies, or issues, and then filter your plan on those labels to zero in on related tasks. But we’ve heard from you that you need more label options, and we’re happy to announce we’re increasing the number of available labels from six to twenty-five. This update is now available on all platforms.

Planner_More Labels

Making hybrid work environments more secure

This month, we’ve added the ability to discover and secure unmanaged endpoints and network devices to Microsoft Defender for Endpoint, and released an updated Remote Desktop for Mac app.

Remain productive and protected on M1 and Intel-based Macs with Remote Desktop

Given today’s remote work scenarios and the shift to hybrid work, more and more businesses rely on virtual desktops to help ensure their employees can remain productive and secure wherever they work. We’ve updated the Microsoft Remote Desktop for Mac to add native universal support for macOS, making it easier for those using M1-powered Macs to have an optimized remote desktop experience. This update also provides Kerberos integration and support for East Asian keyboard input.

Protect unmanaged devices with Microsoft Defender for Endpoint

As we have entered into new hybrid work environments, businesses need to think about how they will proactively protect their organizations from the influx of new or “bring your own” (BYO) connected devices. Microsoft Defender for Endpoint now provides a new set of capabilities that empower organizations to discover and secure unmanaged workstations, mobile devices, servers, and network devices on their business networks. No need to deploy new hardware or software or make changes to the network configuration to get protection. This new capability is now in preview—turn on preview features to try it out today.

Also new this month

  • Microsoft Viva Connections is now available for the Teams desktop experience, providing a curated, company-branded experience that brings together relevant news, conversations, and other resources.
  • Microsoft Viva Learning is now available in preview. Sign up to test out the app in Teams which creates a central hub for learning where people can discover, share, recommend, and learn from content libraries across an organization.
  • The Microsoft Visio desktop app now includes support for sketching Amazon Web Services (AWS) architectures, offering more than 400 infrastructure shapes to help visualize the design, deployment, and topology of IT solutions built on AWS.

As we all navigate a new world of work, we’re committed to helping every organization embrace flexibility in when, where, and how people work. From live transcriptions that make Teams meetings more inclusive to remote desktop updates that help make hybrid work more secure, all of these new capabilities reflect that commitment. There’s so much more on the way, so stay tuned. And be sure to check back here next month when we’ll be sharing the news from Microsoft Build, our annual developer’s conference.  

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How Microsoft Teams is powering hybrid work and the frontline in manufacturing http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/04/12/how-microsoft-teams-is-powering-hybrid-work-and-the-frontline-in-manufacturing/ Mon, 12 Apr 2021 13:00:00 +0000 We have learned over the past year that no business is impervious to everything. We also learned—or were reminded—how critical manufacturing ecosystems are to our daily lives.

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We have learned over the past year that no business is impervious to everything. We also learned—or were reminded—how critical manufacturing ecosystems are to our daily lives. From essential commodities like toilet paper to life-saving personal protective equipment and ventilators, manufacturers really stepped up during the pandemic.

Now, manufacturers around the globe are straddling a bridge between yesterday, when most employees were physically present at work, and tomorrow, when hybrid work and the possibility of a safe return to the traditional factory floor will enable a path back to normalcy.

As Hannover Messe 2021 Digital Edition kicks off, it’s clear the manufacturing industry is accelerating its digital transformation—and the workforce and the workplace have changed forever.

Hybrid work is the new norm

To some extent, we can bank, shop, and even meet our doctors online, but a manufacturing frontline worker must continue to make what we need at the factory, and hence can’t stay at home. Manufacturers are increasingly talking about the ‘new normal’ of hybrid work and adapting new practices for ensuring safe and secure work in their factories.

When the pandemic hit, we saw customers accelerate their plans drastically, with two years of digital transformation occurring in just two months, and throughout the year we saw daily usage of Microsoft Teams double multiple times. Specifically, in the manufacturing industry, the daily active usage of Teams increased over 230 percent year-over-year. The need to digitally communicate and collaborate across an organization, while always important, is now essential.

Frontline workers have emerged as the heroes of the past year and business leaders are increasingly realizing the need to deploy tools that connect their entire organization, from corporate to the factory floor. Microsoft Teams is enabling new ways of working—from connecting the manufacturing workforce with Microsoft Cloud for Manufacturing and digitizing business processes, to streamlining onboarding and skilling the workforce.

The need for all workers to be connected to mission-critical information remains real. In many manufacturing scenarios, the expectation is that everyone should be able to call for remote support.

Teams is also empowering the frontline workforce with purpose-built solutions to enable them to succeed and be safe. Microsoft’s partnership with RealWear is key in making that happen by allowing heads-up and hands-free collaboration.

Three examples of RealWear headwear solutions that integrate with Microsoft Teams.

Typically, factories and frontline workers haven’t always been the first to see digital transformation investments, partially because both software and hardware need to come together to provide optimal experiences. Customers like Honeywell are conducting virtual inspections and factory acceptance tests using Microsoft Teams and RealWear with hands-free video calling. Remote experts can provide real-time guidance to the factory floor, leading to decreased machine downtime and cost savings plus ensuring worker safety in rugged environments.

Mars Petcare, for example, has been redefining how it’s upskilling its associates on the frontline to handle day-to-day preventative maintenance on their pet food manufacturing machinery and equipment. They’re using the RealWear hands-free wearable to connect to remote experts working from home today. Mars expects a hybrid model in the future with 80 percent of work travel being eliminated.

Coming soon, Microsoft Teams and RealWear will have voice commands to use the device flashlight and adjust zoom level for your outgoing video, making it easier for those on the plant floor to show what they see hands-free.

Extend and digitize manufacturing workflows

Microsoft Teams is unique in that once you connect your information and frontline workers on the same communications platform, you can digitize your workflows—bringing the tools and processes you already use right into the flow of work. Customers are using Teams and Power Platform to perform factory quality assurance, and Toyota has digitized their continuous improvement (Kaizen) process, accelerating it from months to days.

Approvals are a critical component of how manufacturing frontline workers get their job done. To streamline workflows, new templates in Teams provide a repeatable structure for common approvals, like requesting overtime. And integrations with key partners, like Adobe Sign and DocuSign, allow for an electronic signature approval natively within the Approvals app for contracts and permits on the factory floor that require formal attestation.

Just like how coffee to some is fundamental to starting the day, clocking-in to one’s shift is fundamental for factory workers. Now, with new Time Clock APIs, organizations can create rules such as how late someone can clock-in without requiring manager approval or requiring a health screening survey before clocking-in for the day.

Foster culture and learning in your team

Reskilling and upskilling the workforce through ongoing learning and development has become a top priority for manufacturers. Connect your corporate office to the factory floor, share important information with the right audience so that everyone is on the same page. New essential announcements in Yammer allows publishers to guarantee every frontline employee will see important community announcements, even if it’s outside of their preferred notification settings. Corporate teams can now also monitor, manage, and improve content they share with their frontline workforce, like new training or safety policies, with Yammer communities’ insights.

Additionally, Viva Learning provides easy access to training content for job-related learning to quickly onboard operators and constantly build their skills. Continue to learn more about the value coming in the Microsoft Viva roadmap here.

Learn more

For a deeper dive and a demo of Teams for manufacturing workflows, check out the Manufacturing day in the life with Microsoft Teams video.

Join us in a LinkedIn Ask-me-Anything conversation between Emma Williams, Corporate Vice President, Modern Workplace Transformation, and Andrew Chrostowski, CEO of RealWear, facilitated by Julie Sanford, General Manager of Global Industry Marketing. Tune in as they talk about what they’re hearing from manufacturing customers on the frontlines. 

To learn more about how to empower your frontline workforce to do more with Microsoft Teams, register for the upcoming webinar, check out this blog on virtual Kaizen Events, dig deeper into each product announcement in the tech community blog, and stay informed about Microsoft Cloud for Manufacturing to learn how you can help manufacture a more resilient and sustainable future.

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Hybrid work is here. Are you ready? http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/03/02/hybrid-work-is-here-are-you-ready/ Tue, 02 Mar 2021 14:00:00 +0000 To succeed in a new world of work, leaders need to embrace extreme flexibility. Here’s how.

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At Microsoft, we believe that hybrid work is the future. Moving forward, every organization will need a new operating model for hybrid work—one that doesn’t rely on old norms, like the 8-hour, 9-to-5 workday. Employee expectations have changed for good, with more than 80 percent of managers saying they expect more flexible work from home policies post-pandemic, and more than 70 percent of employees saying they plan to take advantage of them. To compete in this new world, leaders need to embrace extreme flexibility in when, where, and how people work.

Every customer I talk to wants to empower people for a world of work that is dynamic, fluid, and cloud-powered. They want to find ways for people to work not just from anywhere but at any time, with solutions that allow both synchronous and asynchronous collaboration. And it’s a ‘whole organization’ shift. From IT, to HR, to operations, to marketing and manufacturing—this is a conversation that requires leaders across the entire organization to come together to rethink work. 

As students of the new world of work, we’ve been experimenting and sharing what we learn as work evolves. Today, I want to share our approach to empower your employees around the world for a flexible work world. It’s a three-part strategy: First, create policy to empower people for extreme flexibility. Second, reimagine physical spaces. And third, invest in technologies that connect people anywhere and anytime.

Let’s take a look at each.

Create policy to empower people for extreme flexibility

The choices you make today will impact your organization for years to come. It’s a moment that requires a clear vision. You need a plan and policies that put you on the path to extreme flexibility. These decisions will impact everything from how you shape culture to how you attract and retain talent to how you respond to changes in the environment to future innovation.

Many organizations have already stepped forward with strong stances on flexible work. Twitter declared its workers could work remotely “forever.” Dropbox announced it will essentially eliminate office space for focused work, transforming physical locations to cater to meetings and collaboration. Spotify hopes to lure talent with New York and San Francisco-level salaries for employees working remotely anywhere in the world. And at Microsoft, employees can now work from home up to 50 percent of the time

Empowering people for extreme flexibility begins with answering critical questions: Who will be able to work remotely? Who will need to come into the office, and for what amount of time? When people do focused work, where will they do it? What about collaborative work? And in a world where ongoing disruption is part of the new normal—with natural disasters, geopolitical events, and global health crises—you need to be prepared to respond to sudden changes. New, flexible policies take the answers to these questions and codify them, providing clarity and guidance to employees as they experiment. 

Reimagine your physical spaces

Once you’ve determined your policies for extreme flexibility, use them to guide your approach to physical space. From here on out, we will no longer rely solely on physical spaces to collaborate, connect, and build social capital. But space will still be important. We’re social animals and we want to get together, bounce ideas off one another, and experience the energy of in-person events. Moving forward, office space needs to bridge the physical and digital worlds and meet the unique needs of every team—and specific roles.

Purposeful design

At Microsoft we’re surveying employees and looking at everything from social graphs to employee traffic patterns to understand how to equip teams with the spaces they need, knowing those needs will evolve over time. Sales teams who need to come to the office infrequently can use a hoteling model to book workstations for the day or hour, while engineering teams may need dedicated collaboration spaces and workstations. To accommodate remote workers, we’re exploring offsite coworking hubs. Because we know how we work will continue to evolve, we’re building flexibility into every space we design.

Image of an office space showing digital collaboration using Surface Hub and Digital Whiteboard from Microsoft Teams

Connecting the physical to the digital

It’s also critical to think about bridging the gap between in-person and remote experiences. Working together when everyone is in the office is fairly straightforward. And over the last 12 months, we’ve figured out how to get things done when everyone is at home. It’s how to handle that messy middle—when some people are physically together and others are joining virtually—that’s going to be a challenge. 

Today’s state-of-the-art Microsoft Teams Rooms include high-quality audio and video to help everyone be seen and heard. Meeting room cameras deliver high-definition video streams and optimize the view by framing the people in the room or following the active speaker. Intelligent speakers identify who in the room is speaking, and individual names and profiles are represented in meeting transcripts. Features like live captions, live transcription, raise hand, reactions, and chat help people follow along and offer opportunities to chime in non-verbally or without interrupting the speaker. Digital whiteboards—accessible both in the room and at home—foster collaboration and co-creation. People onsite can ink directly on a Surface Hub or from their own phone or laptop and remote participants can draw on the same shared digital canvas. In addition, our Intelligent Capture cameras can capture, focus, resize, and enhance analog whiteboard images and text, so remote attendees can clearly see brainstorming in real-time, even when someone is standing in front of the whiteboard.

Image showing people collaborating digitally and in-person with Breakout rooms from Microsoft Teams

All of this is available today in Microsoft Teams Rooms, but we’re just getting started. We see a not-so-distant future where meetings become immersive experiences that allow us to ‘be there’—from anywhere and at any time. Our vision for the future includes changes to meeting room layouts; the addition of multiple screens create dynamic views of participants, chat, whiteboards, content, and notes; and enhancements to in-room technologies to help remote participants track and participate in the flow of the meeting. 

Invest in technology that connects people—anywhere and anytime

Along with physical spaces, your plan for extreme flexibility should include technology that enables teamwork and creates a new digital employee experience that follows your employees no matter where they go.

When the pandemic compelled people everywhere to shift to remote work, videoconferencing was the primary tool that people used to connect and keep work moving. Within months, people were participating in 55 percent more digital meetings compared to pre-COVID-19—and we all felt the related stress and burnout. Videoconferencing will always be important, but it’s just one tool, and doesn’t provide the communication and collaboration infrastructure needed to power hybrid work. Microsoft Teams is the only solution that combines meet, chat, call, and collaborate in a single place—all integrated with the Office apps and business process automation tools. What’s more, it opens up collaboration between knowledge workers and frontline workers and blends synchronous and asynchronous work naturally. It’s the only app that does it all, providing an organizing layer that supports the flow of work across the organization. 

GIF showing Breakout rooms in Microsoft Teams and Digital Whiteboards in action.

We’ve introduced more than 100 new features in Teams over the past year, all built with extreme flexibility in mind—and there are many more on the way. But we need to go even further to support the new emerging patterns of distributed work. Microsoft Viva, is the first integrated employee experience platform designed for hybrid work. Taken together, Teams and Viva deliver a technology platform that will connect your people and help them navigate the new reality.

Work is evolving rapidly, and there’s just no going back to our pre-pandemic world. As vaccines begin to roll out globally, business leaders everywhere need a plan for the new operating model—extreme flexibility. While we’re all still learning as we go, it’s clear that every organization is going to need three things: new policies, re-configured physical spaces, and technology that binds it all together. There are challenges ahead but we are optimistic about creating a future that empowers people to connect from anywhere, at any time, and to be and bring their best each day.

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Flexible work is here to stay: Microsoft 365 solutions for the hybrid work world http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/03/02/flexible-work-is-here-to-stay-microsoft-365-solutions-for-the-hybrid-work-world/ Tue, 02 Mar 2021 14:00:00 +0000 At Ignite this week, we're announcing many new features and capabilities to help everyone thrive in a new hybrid world of work.

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For some people, 2020 felt like the year work and learning moved home. For others, work continued to happen on-site—with the added challenges of staying safe on the job and learning new ways to connect to remote colleagues. But the reality is: 2020 is the year work and learning moved to the cloud.

And it’s clear that flexible work is here to stay: According to research conducted for Microsoft’s Work Trend Index, over 80 percent of managers say they expect more flexible work from home policies post-pandemic, and more than 70 percent of employees say they expect to take advantage of them. So we can anticipate some pretty significant changes in the weeks and months to come.

To thrive in this new hybrid world, people and organizations need solutions that are fluid, dynamic, and cloud-powered.

At Microsoft, we’re building experiences to help everyone thrive in this new hybrid world of work and learning. Today at Microsoft Ignite, we are announcing new features designed for a hybrid world. From new digital event experiences in Microsoft Teams designed for internal and external attendees to new availability announcements about Microsoft Viva, there’s so much to share.

Let’s dive in.

Break down boundaries to make it easy to connect and collaborate across organizations

Now more than ever, rich, engaging digital events are critical for successful collaboration—whether you’re inviting internal participants, external participants, or a combination of the two. We’re introducing new features that make it easier to collaborate across organizations and event sizes. 

Improve collaboration and knowledge management

Microsoft Teams supports a spectrum of communication needs, from small internal meetings to large virtual events. Now with Teams, you can easily organize and conduct interactive webinars for people inside and outside of your organization with up to 1,000 attendees. Webinars include end-to-end experiences—like custom registration, rich presentation options, host controls such as the ability to disable attendee chat and video, and post-event reporting. And if your webinar grows to over 1,000 attendees, Teams will seamlessly scale to accommodate a 10,000-person view-only broadcast experience. Plus, during this time of increased remote work, take advantage of even larger 20,000-person broadcasts through the end of this year. These new event capabilities are included with many of the Office and Microsoft plans your organization uses today!

Showcases easy registration with interactive webinars

Coming soon, new integrations will bring together Teams events with the robust attendee management experiences from Microsoft Dynamics 365 Marketing. Managing attendee information across Microsoft Teams and Dynamics 365 Marketing to nurture attendees before, during, and after the event is now easier than ever before.

And we’re announcing Microsoft Teams Connect, which allows you to share channels with anyone, internal or external to your organization. The shared channel will appear within an individual’s primary Microsoft Teams tenant alongside other teams and channels, making it easy for everyone to access it in their workflow. In the shared workspace, you can leverage Microsoft Teams rich collaboration capabilities: chat, meet, collaborate on apps, share, and co-author documents in real-time. Admins have access to granular controls, allowing their organization to stay in control of how external users access data and information. Microsoft Teams Connect is available today in private preview and will roll out broadly later this calendar year.

GIF showing different screens in Microsoft Teams Connect

Better meetings and presentations for a work-from-anywhere world

With hybrid work and learning, we need meetings that offer a first-rate experience to every participant whether they’re in the room, remote, or on the go. And as education continues to evolve, so does the technology used to enable digital and hybrid classrooms. New experiences in Microsoft Teams help speakers create more impactful, dynamic presentations while connecting with everyone in the meeting more naturally.

Presenters often share their desktops in virtual meetings, creating an inconsistent presentation experience and limiting the ability of the audience to interact. Today, we’re announcing Microsoft PowerPoint Live in Microsoft Teams, which will enable presenters to deliver more impactful and engaging presentations. Presenters will now be able to lead meetings more confidently with notes, slides, meeting chat, and participants all in a single view. Meanwhile, attendees can personalize their experience by privately navigating the content at their own pace or using the screen reader to make content accessible. PowerPoint Live is now available in Teams. Learn more about PowerPoint Live.

Showcases ability for group to interact within presentation

The new Presenter mode empowers presenters to customize how their video feed and content appear to the audience. Our first mode, Standout, shows the speaker’s video feed in front of the shared content. Next, Reporter will show content as a visual aid above the speaker’s shoulder, just like during a news segment. Third, Side-by-side will show the presenter’s video feed alongside their content as they present. Presenter mode will be available soon.

Showcases presenter modes available to customize video feed and content to audience

Today, we are also announcing Dynamic view, which intelligently arranges the elements of your meeting for an optimal viewing experience. As people join, turn on video, start to speak, or begin to present in a meeting, Teams automatically adjusts and personalizes your layout. We’ve also added a new option to place the participant gallery at the top of the meeting window, helping you maintain a natural eye gaze. Dynamic view will be rolling out soon.

Screen of Dynamic View on Teams

New meeting experiences for the hybrid workplace

Historically, meeting rooms were designed to facilitate in-room collaboration. As meetings evolve around hybrid work norms, room experiences must be inclusive so everyone can be seen and heard clearly, and fully participate in the meeting.

We are bringing new gallery views to Microsoft Teams Rooms, including Together Mode and large gallery, to make it easier to see everyone in the meeting. And whether the room has one screen or two, you’ll be able to see meeting content, along with everyone joining from home, at the same time.

Group of people in meeting using Together Mode and Gallery View on Teams

We’re also announcing new Microsoft Teams Intelligent speakers that can identify and differentiate the voices of up to 10 people talking in a Microsoft Teams Room. These speakers were created in partnership with EPOS and Yealink, and allow attendees to use the transcription to follow along or capture actions, by knowing who in the room said what. Whether you are working remotely or following the meeting in the conference room, you can effectively see who said what during the meeting. To enable privacy and security, users are in full control and can turn attribution on or off at any time.

Image of two smart speakers designed to work with Microsoft Teams

We’re expanding our portfolio of devices that users can choose from when building out their home offices. Today, we’re announcing the first monitors certified for Microsoft Teams, the new Dell Video conferencing monitor, and the Poly 21. These new monitors integrate critical conferencing hardware like a microphone, speaker, camera, and light right into the monitor, so employees can simply attach their PC via USB to get started on collaboration and maximizing productivity. The new P15 video bar from Poly is an easy-to-mount peripheral that transforms an existing monitor into a high-quality Teams endpoint. Lastly, the new Cam 130 by Aver integrates lights as well, allowing users to present their best selves in video meetings.

Person looking at meeting occurring on monitor

Ensuring secure communications

To further address our customers’ security and compliance requirements, Teams will support end-to-end encryption (E2EE) for one-to-one Microsoft Teams calls, providing an additional option for conducting sensitive online conversations. IT will have full discretion over who can use E2EE in the organization. E2EE for Microsoft Teams one-to-one ad hoc VoIP calls will be available to commercial customers in preview in the first half of this calendar.

Reimagining the employee experience for a hybrid workplace

As hybrid work models become the norm, reimagining how we nurture employee development and training—along with how we access benefits and wellbeing opportunities for digital workers—becomes critical to success. Last month, we launched Microsoft Viva, our new employee experience platform built to empower people and teams to be their best from anywhere. Powered by the full breadth and depth of Microsoft 365, it is experienced through Microsoft Teams and other Microsoft 365 apps that people use every day. Learn more in our Microsoft Viva announcement blog.

Our first module, Viva Connections, gives you a curated, company-branded experience that brings together relevant news, conversations, and other resources. Today, we’re announcing that the desktop experience for Viva Connections is now generally available. Viva Connections will be available to all customers as part of their existing SharePoint license.

Viva Home site screenshot

Viva Insights, now in preview, gives individuals, managers, and leaders personalized and actionable privacy-protected insights that help everyone in an organization thrive. Starting next month, the virtual commute experience we announced last year will begin rolling out as part of the Microsoft Viva Insights app to help you mindfully wrap up your workdays. The new Home tab will also be available next month, providing a seamless way to stay on top of pending tasks, reflect on your feelings, send praise to your colleagues, and take a breathing break anytime during the workday—all without leaving Microsoft Teams. Learn more in our Viva Insights blog.

Viva Home site mobile experience screenshot

Finally, Viva Learning provides a central hub in Microsoft Teams where people can discover, share, recommend, and learn from best-in-class content libraries across the organization—including LinkedIn Learning, Microsoft Learn, third-party content providers, and an organization’s own custom content. The Viva Learning app for Microsoft Teams will be entering preview starting in April, and we expect to make it generally available later this year. We encourage you to sign up to learn more about Viva Learning, including further details about new experiences, partner APIs, and preview as they become available.

Viva Home site scroll of learning screenshot

Helping you on your Zero Trust Journey

At Microsoft, our approach to digital safety is unique in our industry because we bring two superpowers to security. The first: an integrated, end-to-end approach. The second: incredible AI and automation. We can use these together to tackle security from all angles, at scale in the cloud—combining security, compliance, identity, and management as an interdependent whole for total protection. Since you can’t stop what you can’t see, we put world-class artificial intelligence (AI) to work for you, analyzing more than eight trillion threat signals every single day to give you enhanced visibility and always-on vigilance that helps catch what others miss.

We build these protections into our platforms for a seamless experience that won’t slow users down or stifle business innovation. This week at Microsoft Ignite, we are making several important announcements across all of these areas to help you on your Zero Trust journey. A few quick highlights include:

  • Co-authoring of documents protected with Microsoft Information Protection. This enables multiple users to work simultaneously on protected documents while taking advantage of the built-in, intelligent, unified, and extensible protection for documents and emails across Microsoft 365 apps. 
  • Threat Analytics in Microsoft 365 Defender. Now in preview, the new Threat Analytics provides a set of reports from expert Microsoft security researchers that help you understand, prevent, and mitigate active threats, like the Solorigate attacks, directly within Microsoft 365 Defender.
  • Passwordless authentication is now generally available for cloud and hybrid environments. Now you can deliver a more secure, seamless sign-in experience for all employees where they no longer need to enter passwords to sign in and access data. Microsoft Azure Active Directory (Azure AD) passwordless supports sign-ins with biometrics or a tap using Windows Hello for Business, the Microsoft Authenticator app, or a compatible FIDO2 security key from Microsoft Intelligent Security Association partners such as Yubico, Feitian, and AuthenTrend. You can customize policies for different users, groups, and types of credentials and track your progress with new reporting tools. With Temporary Access Pass, now in preview, you can generate a time-limited code to set up or recover a passwordless credential.

But there’s so much more. Please check out the Security blog post from my colleague Vasu Jakkal, Corporate Vice President of Security, Compliance, and Identity, for all security announcements.

Also new to Microsoft 365 

Last year, we announced our Microsoft 365 cloud print solution, Universal Print, which offers simple and secure printing in zero-trust environments. Now generally available, Universal Print enables workers with workplace-joined Windows devices to easily discover printers based on location and print without installing any additional software. Later this summer, users will also be able to print documents from the OneDrive for Business web experience on any device using the browser of their choice. Learn why other customers and partners value the solution in our Universal Print blog.

To help customers meet data residency requirements, Microsoft 365 Multi-Geo allows customers to provision and store data at rest in the geographic locations they’ve specified. We are announcing that Microsoft 365 Multi-Geo will be extended to include Microsoft Teams, allowing organizations to specify where their Teams customer data is stored down to the team and end-user. Microsoft Teams support for Multi-Geo will be rolling out in Spring 2021.

From physical spaces to digital solutions to employee experiences—we’re working alongside our customers to reimagine work and learning for a hybrid world. While we’re always so happy to share our latest innovations with you, we know that this is just the beginning. We can’t wait to share more with you in the weeks and months to come. 

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Microsoft Viva: Empowering every employee for the new digital age http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/02/04/microsoft-viva-empowering-every-employee-for-the-new-digital-age/ Thu, 04 Feb 2021 14:00:00 +0000 Even before COVID-19 turned our lives upside down, a new generation of digital tools was opening up new possibilities for the future of work. What we didn’t expect was that this future would arrive almost overnight last March, as millions of businesses around the world responded to the pandemic by moving to remote and hybrid

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Even before COVID-19 turned our lives upside down, a new generation of digital tools was opening up new possibilities for the future of work. What we didn’t expect was that this future would arrive almost overnight last March, as millions of businesses around the world responded to the pandemic by moving to remote and hybrid work.

In my role at Microsoft, I get the chance to talk to our customers every day about their experiences in this new digital era. It’s exhilarating to work on the tools that have unlocked new forms of connection and collaboration for their people—even as they navigate the challenges of the pandemic. We built Microsoft Teams and Microsoft 365 as the organizing layer for all the ways people work, learn, and collaborate. Microsoft Teams is the only solution with meetings, calls, chat, content collaboration, and business process workflows—all in a secure, integrated user experience. This fall, we saw the daily active users number in Microsoft Teams climb to 115 million, while Microsoft 365 users around the world generated more than 30 billion collaboration minutes in a single day as people communicated, collaborated, and co-authored content. And in our new hybrid work reality, Microsoft Teams is empowering everyone in organizations—from information workers to frontline workers, and everyone in between.

But to truly empower people to feel connected, supported, and able to bring their best selves to work we need to do more.

Today, organizations spend over $300 billion a year on employee experience. That number includes employee development and training, benefits and wellbeing, and a whole host of employee experience technologies. But too often, these technologies are fragmented, hard to find, and disruptive to the flow of work. 

As digital tools become more crucial to a great employee experience, business leaders across every industry are embracing the opportunity to learn, and they’re re-evaluating both their spending and their approach. 

We believe what’s needed is a new approach and a new category of technology solutions called employee experience platforms (EXP). In the past few months, my team and I have been talking with analyst Josh Bersin, who closely studies this space. These conversations helped solidify our vision of EXP as a digital platform that provides people with the resources and support they need, seamlessly integrated within the same tools they use to do their work, so they can succeed and thrive no matter their location.

Introducing Microsoft Viva

Today we’re introducing Microsoft Viva, the first EXP built for the digital era. Microsoft Viva brings together communications, knowledge, learning, resources, and insights into an integrated experience that empowers people and teams to be their best, from anywhere. Powered by the full breadth and depth of Microsoft 365, it is experienced through Microsoft Teams and other Microsoft 365 apps that people use every day.

A new kind of employee experience

To start, Microsoft Viva will include four modules: Viva Connections, Viva Insights, Viva Learning, and Viva Topics—with more on the way. I’ll walk you through each one.

Let’s begin with Viva Connections.

Research from our Work Trend Index shows nearly 60 percent of workers feel less connected to their team since the move to remote work. And we’re struggling to replace the comradery once created by things like company town halls, offsites, and events. This is challenging for all of us, but especially impactful on new hires—imagine how it feels for an employee who has never been to the office or ever met anyone face-to-face.

Accessed in Microsoft Teams, Viva Connections provides a single-entry point for employee engagement and internal communications. You can think of it as a gateway to your digital workplace.

Viva Connections is built on Microsoft 365 capabilities like SharePoint to provide a curated and branded employee destination. Leaders can connect with employees via company town halls, and employees can access everything from company news, policies, and benefits to employee resource groups or communities they want to join with Microsoft Viva’s integration to Yammer. It provides a personalized feed and dashboard to help you find all the helpful resources you need from Microsoft Viva and from other apps across your digital workplace. The content can also be customized for specific roles within the company—including frontline workers—so that they have a comprehensive view of just the resources they need.

Next, Viva Insights.

At a time when over 30 percent of workers say the pandemic has increased their sense of burnout, it has never been more important to help people unplug and make the most of their scarcest resource: their time.

Viva Insights gives individuals, managers, and leaders personalized and actionable privacy-protected insights that help everyone in an organization thrive. It brings new personal wellbeing experiences, insights, and recommended actions from Workplace Analytics and MyAnalytics into the flow of people’s work in Microsoft Teams.

Accessed in Microsoft Teams, Viva Insights for individuals help employees stay connected with their colleagues and protect time for regular breaks, focused work, and learning. Experiences we announced last summer, like virtual commute and integration with Headspace, kickstarted our work here. They will now be part of Microsoft Viva and will start rolling out in the coming months. 

For managers, Viva Insights provides data-driven, privacy-protected insights and recommendations to foster healthy, successful teams. For instance, Viva Insights can help a manager see if their team is at risk of burnout and provide recommendations like encouraging your team to turn off notifications, set boundaries in their calendar, and set daily priorities to focus on what matters most. 

For company leaders, Viva Insights helps address complex challenges and respond to change by shedding light on organizational work patterns and trends. These could include wellbeing opportunities, but also things like space planning as companies reimagine their offices for hybrid work. Viva Insights also provides leaders with organizational network analysis to understand the connectedness and cohesion between and across teams.

These organizational insights are even more powerful when combined with other data sources. Today, we’re excited to introduce a new dashboard for Microsoft Viva and LinkedIn’s Glint customers that maps insights about how people work to employee survey data about how people feel. In addition to using data and signals from Microsoft apps and services, Microsoft Viva builds on an organization’s existing investments. A customer can also leverage data from third-party tools like Zoom, Slack, Workday, and SAP SuccessFactors.

To help ensure privacy and security, Microsoft Viva uses aggregation, de-identification, and differential privacy. This means personal insights are visible only to the employee, while insights for managers and leaders are aggregated and de-identified by default to protect individual privacy.

Now onto Viva Learning.

Organizations need to develop a culture of learning to keep up with the pace of change and to retain great talent. Specifically, a recent report from LinkedIn found that 94 percent of employees would stay at a company longer if it invested in their learning and development.

Viva Learning helps make learning a natural part of both every employee’s daily work and company culture.

With Viva Learning, employees can easily discover and share everything from training courses to microlearning content. And managers get the tools they need to assign learning and to track the completion of courses to help foster a learning culture. Viva Learning creates a central hub for learning in Teams, with AI that recommends the right content at the right time. It aggregates content from LinkedIn Learning, Microsoft Learn, your organization’s own custom content, and trainings from leading content providers like Skillsoft, Coursera, Pluralsight, and edX. Viva Learning also works with leading learning-management systems. Today we’re announcing partnerships with Cornerstone OnDemand, Saba, and SAP SuccessFactors. And there are more are on the way.

Finally, Viva Topics.

As we have all experienced, finding an expert, understanding company acronyms, or surfacing the content you need can be tedious, especially when you’re a new employee or working remotely. In fact, our research shows that people spend the equivalent of seven weeks per year searching for or re-creating information.

Viva Topics enables you to harness the knowledge of your organization, and connect people to that knowledge, in the apps they use every day. Think of Viva Topics as a Wikipedia with AI superpowers for your organization. It uses AI to automatically organize company-wide content and expertise into relevant categories like “projects,” “products,” “processes,” and “customers.” 

When you come across an unfamiliar topic or acronym, just hover. No need to search for knowledge—knowledge finds you. Viva Topics automatically surfaces topic cards as people work in apps like Office, SharePoint, and Microsoft Teams. When employees click on a card, a topic page appears with documents, videos, and related people. Experts at the company can also help curate the information shown in Viva Topics by sharing knowledge through simple, highly customizable web sites called Topic Pages.

Along with content from the Microsoft Cloud, Viva Topics also surfaces information from third-party services like ServiceNow and Salesforce and builds on integrations made by partners like Accenture, Avanade, BA Insight, Raytion, and ClearPeople. And Graph connectors make it easy to connect to even more content that employees would find helpful. 

Together with our partners

Designed to be an open and extensible platform, with a strong and growing ecosystem of partners, Microsoft Viva is easy to integrate with the systems and tools a company already has in place. Integrations with Microsoft 365, Microsoft Power Platform, Microsoft Dynamics 365, and third-party products and services will deliver a complete employee experience in the flow of work. In addition to our integration ecosystem, we’re joined in this mission by our global network of services partners who provide strategic guidance, advisory services, implementation, adoption and change management, and more.

You can hear from some of our partners in this video:

Just getting started

We all know that engaged, healthy employees who feel a sense of ownership, purpose, and belonging have a greater impact on our organizations. And at Microsoft, we’re committed to helping our customers empower all their people, whether they’re working onsite, in the field, at home, or on the go. Today, we begin the journey of creating an entirely new employee experience designed for the digital era.

With Microsoft Viva, we aim to make it easier and more natural for everyone to stay connected, access knowledge, learn on the job, and use privacy-protected insights—to enable individuals to prioritize wellbeing, empower managers to lead more effectively, and help leaders drive better decision-making across the organization. But while we’re so excited to introduce you to Microsoft Viva today, there’s so much more to come. We believe this is a once-in-a-lifetime opportunity to build people-centered experiences that help our customers drive extraordinary outcomes. And we’re just getting started.

Experience Microsoft Viva today

Want to help your people experience Microsoft Viva right away? As of today, Viva Topics is generally available. We’re also announcing the public preview of Viva Insights and a private preview of Viva Learning. And we’ll be announcing more innovations throughout 2021. To learn more and get started, check out the Microsoft Viva website.

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From breakout rooms in Microsoft Teams to AI in To Do—here’s what’s new to Microsoft 365 in January http://approjects.co.za/?big=en-za/microsoft-365/blog/2021/01/29/from-breakout-rooms-in-microsoft-teams-to-ai-in-to-do-heres-whats-new-to-microsoft-365-in-january/ Fri, 29 Jan 2021 17:00:00 +0000 This month, we're announcing the general availability of highly requested features Tasks publishing and Breakout rooms in Teams along with new capabilities in Teams and Microsoft 365 services.

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If this year has taught business leaders anything, it’s that people make all the difference. And from experiences that make it easier for everyone to engage in large meetings to partnerships that enable frontline workers, my team and I are committed to helping our customers use technology to unleash the power of their people.

Before I get to this month’s product news, I want to point out some new resources that support this effort. Recently, we published a webpage called Resilience at work to help demonstrate how Microsoft solutions can help you strengthen resilience in people, teams, and your broader organization. We also published a Remote teamwork guide to share how you can enable your people to be productive and secure from anywhere with Microsoft 365 and Microsoft Teams. And earlier this week, we launched WorkLab, a digital publication devoted to illuminating the future of work, grounded in research and the lessons of the pandemic a year in. Be sure to check all three resources out and let us know what you think.

Okay, on to the news!

Breakout rooms, Tasks publishing, Approvals, and more in Microsoft Teams

New announcements in Microsoft Teams make it easy for everyone to engage in large meetings, help connect organizations, empower frontline retail workers, and more.

Help people to connect meaningfully in large virtual meetings—We’re excited to announce that one of our most requested Microsoft Teams features is now generally available! Breakout rooms make it easy to divide your meetings into smaller groups to facilitate discussions, brainstorming sessions, and learning groups. Organizers can easily jump in between breakout rooms, deliver announcements to all breakout rooms at once, and bring everyone back to the main meeting at any time. All meeting assets, including meeting files, whiteboards, recordings, and transcripts are available for the organizer to review and use.

Connect your organization from the corporate office to the frontlines with Tasks publishing—With the new publishing feature for Tasks in Teams, customers can now drive consistent execution of tasks at scale across all of an organization’s locations. Corporate and regional leadership can create and send tasks to configurable relevant locations—including specific retail stores—and track their progress through automatic real-time reports. Managers have tools to easily direct activities within their stores, and frontline workers have a simple prioritized list showing them exactly what to do next. Tasks targeting, publishing, and reporting are now generally available. To set Tasks up in your organization, visit our documentation page for setting up your team targeting hierarchy.

Unify workforce management in Microsoft Teams through our new partnerships—We are excited to announce new workforce management capabilities with our partners, Blue Yonder and Reflexis. With this new integration, Microsoft Teams can now provide a richer, more unified workforce management experience, enabling employees to see and swap shifts, review their schedules, make changes, and more, without ever having to leave Teams.

Track and manage approvals right within Microsoft Teams to get faster results—Now generally available, Approvals lets you easily create, manage, and share approvals right in Teams. Quickly start an approval flow from the same place you send a chat, in a channel conversation, or from the Approvals app itself. Just select an approval type, add details, attach files, and choose approvers. Once submitted, approvals can be reviewed and responded to as needed. Install the Approvals app today to get started.

Simplify tasks, lists, and functions

New capabilities help make it easier to prioritize and organize tasks, access lists on the go, and use custom functions in Microsoft Excel workbooks.

Take your lists anywhere with the Lists mobile app for iOS—A new Lists mobile app for iOS now provides you access to your lists with full functionality from your iPhone. This new experience makes it easier than ever to open an existing list for quick reference, add or edit list items as you think of them, or create a new list from scratch or a ready-made template. Download the app now from the Apple App Store.

Lists for Mobile App IOS

Manage your tasks more easily with intelligence—Available to To Do web English users, Microsoft To Do will use AI to help you plan your day better and focus on tasks that matter to you. AI in To Do will help identify tasks that seem important based on keywords and deadlines and suggest them in My Day to ensure that you stay on top of your key tasks and get more done each day. Get started with Microsoft To Do today. 

Microsoft To Do

Turn Excel formulas into custom functions: Our new LAMBDA function makes it easy to convert your formulas into re-usable functions. Turn formulas into custom functions with unique names that can be easily re-used throughout your spreadsheet. Join the Office Insider Program and choose the Beta Channel to get early access to LAMBDA in Excel.

LAMBDA in Excel

Create beautiful diagrams

Visio capabilities bring new and familiar icons to your diagrams.

Insert icons into your Visio files and more—This month, we’re announcing a couple of updates you’ve been asking for! First, you can now access a rich content library of icons and images that you can easily insert directly into your Visio diagrams. Rotate, recolor, and resize the selected content with no loss of image quality. This feature is available in both Visio for the web and the Visio desktop app. Second, you can now easily adjust the size of a page to fit your Visio drawing. The Fit to Drawing feature is now available in Visio for the web.

Visually represent your Azure architectural diagram using the latest shapes in Visio—Representing your infrastructure architecture through a diagram can be invaluable to your team during redesigns, implementations, documentation, and more. Two years ago, we added Azure shapes in Visio, making it easy to build diagrams for network topologies, virtual machine configurations, operations, and more. We are excited to announce that we have now released more than 250 of the latest Azure shapes. These refreshed icons are better aligned with the Microsoft Fluent design and let you create IT diagrams that accurately represent modern cloud services, tools, and frameworks from Azure. To get started, go to the Visio web app homepage and select your preferred diagram template to quickly start visualizing your Azure infrastructure. In the desktop app, select File > New > Templates > Network > Azure Diagrams.

New Azure Shapes

Also new this month

Application Guard, which helps desktop users stay safer and more productive by opening Microsoft Word, Excel, or PowerPoint files in a virtualized container, is now generally available for everyone with Microsoft E5 or E5 Security subscriptions.

From helping everyone engage in larger virtual Teams meetings with breakout rooms to enabling a more unified workforce management experience with a new partnership to helping you stay focused and in the flow with AI in To Do, all of these experiences were designed to help empower your people for the new world of work. And stay tuned—we’ve got all sorts of exciting announcements coming your way in the next few weeks.

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Restore and maintain personal connections with new Microsoft Teams Calling features http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/12/01/restore-and-maintain-personal-connections-with-new-microsoft-teams-calling-features/ Tue, 01 Dec 2020 17:00:00 +0000 Earlier this year, IT leaders around the globe were forced to reprioritize their roadmaps, resources, and budgets to equip employees for remote work practically overnight. Suddenly, the use of video communications skyrocketed. People adjusted quickly to moving meetings online, but one of the most notable challenges driven by the shift to remote work has been

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Earlier this year, IT leaders around the globe were forced to reprioritize their roadmaps, resources, and budgets to equip employees for remote work practically overnight. Suddenly, the use of video communications skyrocketed. People adjusted quickly to moving meetings online, but one of the most notable challenges driven by the shift to remote work has been to maintain the personal connections that come from the ad hoc and serendipitous conversations that happen in the physical office. 

In fact, studies show1 that a person’s voice is the signal that builds personal connections and creates clarity, which is why actually speaking with colleagues and customers is more important now than ever. The use of Teams Calling has skyrocketed as well, with Teams users making over 650 million calls in October, up 11 fold over March of this year. And on average, calls are just one-fourth the length of a typical meeting, making calling a quick and efficient way to reconnect and collaborate. 

Today, we’re announcing several enhancements to Teams Calling that make it easier for organizations and their employees to strengthen connections and create new ones with just a quick call.

Get more out of every call, with a rich calling experience

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Calling alone is a great way to reconnect and quickly share information. However, when you integrate calls with different modes of communication, they can act as a productivity force multiplier. We’re introducing several ways to create a more powerful and streamlined calling experience.

  • Streamlined calling experience: Teams is the hub for chat, collaboration, meetings, apps, and workflows, and the enhanced Calls app brings the most important calling elements—the dial pad, call history, voicemail, contacts, and settings—into a single location, making it easier to stay connected in the flow of your work.
  • Save call recordings in OneDrive and SharePoint: Call recordings are a great way to keep track of the ad hoc brainstorming that often happens on a call. Now, Teams Admins can take advantage of the tight Teams and OneDrive or SharePoint integration and elect to make OneDrive or SharePoint the default recording storage location, in lieu of Stream. This new capability provides powerful capabilities such as sharing with external guests, quicker access to transcripts, and greater storage capacity. Learn more.
  • CarPlay support: Placing and receiving calls in the car will soon be easier than ever, thanks to CarPlay support for Teams Calling. With CarPlay, you can use your vehicle’s built-in controls to operate Teams, including using Siri to place and answer calls.
  • Spam identification: Spam calls are frustrating, disturb the flow of work, and make you less likely to answer calls from unfamiliar phone numbers. Using advanced industry techniques, Teams will identify potential spam calls so you can feel confident answering incoming calls. Additionally, Teams will digitally attest outgoing calls to prevent these calls from being rejected by external recipients. 
  • Transfer calls between mobile and desktop: Teams makes it easy to place and receive calls from several different endpoints, including desktop and mobile devices, but sometimes you need to move locations or devices to finish your call. Starting in early 2021, you will be able to shift your calls between your mobile and desktop endpoints with an easy-to-use interface on the Teams app.
  • Call merge: Calling users can bring multiple different one to one calls together to combine conversations and simplify multiple conversations. Call merge is now available for both PSTN calls and VoIP calls.
  • Low-data mode: Whether you want to preserve data or are just in a location with a poor or limited network connection, sometimes it’s helpful to limit the amount of data you’re using during a video call or meeting. Starting in early 2021, users will be able to adjust their settings in Teams to cap the amount of data that will be used during video calls and establish different settings based on network availability (cellular, wifi, or always).
  • Enhanced reverse number look-up: With automatic reverse number look-up, you’ll see the name of the caller at the time they’re calling and in your activity feed and voicemail.

Provide advanced calling needs for your business

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Some parts of the business require additional calling capabilities and workflows. Whether that’s keeping mission-critical operations running or resolving key customer issues, Teams supports a broad range of needs across your business with help from these new capabilities.

  • Voice enabled channels: A new collaborative calling capability enables teams to integrate call queues into a specific channel, allowing for collaboration and information sharing before, during, and after the call. For example, IT or HR help desks can now be managed from a channel so available team members can answer the call, and easily share information about service tickets. Starting in early 2021, Teams users will have the option to create new channels that are voice-enabled, to start using this feature in preview.
  • Certified Contact Center solutions: Resolving a customer call in contact centers is often a team sport, so it’s important to quickly identify and reach the right colleague. Contact center solutions can use presence and user APIs to seamlessly integrate with Teams, allowing agents to find the right colleagues to assist. Now, contact center providers can apply for Microsoft certification of their solutions, to provide customers with the confidence needed to manage important customer interactions. Learn more about the certification program and specific solutions that are undergoing certification, many of which will be complete in early 2021.
  • Resilient calling: To support the most critical conversations in the event of an outage, the new Survivable Branch Appliance (SBA) allows users to place and receive PSTN calls even in the event of a network outage. This SBA will be available in preview this month to certified Session Border Controllers (SBC) vendors, allowing SBCs to link with the Teams client in the event the client cannot reach the Microsoft Calling network. 
  • Call transfer ring-back: While call transfers can be useful to connect the right people, making sure that calls remain connected during the process is critical for a great caller experience. Now Teams users can rest assured that when you transfer an important call, it will not disconnect just because someone on the other end is unavailable. If the transfer recipient does not answer the call, the call will ring back to the person making the transfer.

Stay connected with a portfolio of high-quality devices

Teams provides a great integrated softphone experience on both mobile and desktop, and a robust lineup of hardware options allow you to choose the right physical endpoints for your needs. From low-cost phones, to traditional desk and video phones, to Teams displays, there are options to fit every user and calling need. We’re excited to share a few new ways this device ecosystem can help you stay connected, no matter where you’re working.

  • Teams displays: Whether you are working remotely or returning to the office, adding an intelligent companion device like the Teams display can revolutionize the way you work. A new experience now available on the Lenovo Thinksmart view, Teams displays integrate Cortana for hands-free productivity, use AI to help you stay productive and organized, and provide a dedicated device for your Teams collaboration needs. Learn more.
  • Low-cost phones: To empower organizations to bring the best of Teams Calling to as many users as possible, we’re excited to bring low-cost phones to market with trusted partners Yealink and AudioCodes in early 2021. These devices integrate natively with the Teams phone app, bringing core Teams capabilities to life.
  • Device as a Service: The new Teams Device as a Service offering provides flexible monthly payments, making it easier and more affordable than ever to get your users the devices they need. Simply navigate to the Device as a Service site where you can add devices to your cart and place an order in a matter of minutes. This service is currently available in the U.S., and availability for additional regions will be coming in 2021.

Do more with the power of partners

We have seen strong growth across our Teams partner ecosystem and have more than 300 specialized partners with calling solutions for Microsoft Teams, a 100% increase over the last year. These partners assist our customers with a wide variety of services and solutions including Direct Routing as a Service, deployment, adoption, devices, managed services, and network monitoring and reporting. Examples include our Partner of the Year award winner Continuant, and finalists Enabling Technologies, Communicativ, and Orange Business Services.

Continued commitment to Calling

These innovations are examples of our ongoing commitment to support spontaneous collaboration and personal connections that voice enables. We are honored and humbled to be recognized as a Leader in the 2020 Gartner Unified Communications as a Service Magic Quadrant. We will continue working hard to make Teams the most trusted and reliable voice solution available. Now more than ever, we all need a seamless way to stay connected with colleagues and customers, and with these capabilities, you can restore personal connections and manage the most critical calls for every part of your organization. Learn more about how Accenture, Australia Catholic University, ENGIE, and Tony’s Chocolonely are using Teams Calling to stay connected.

Lastly, with all these great capabilities coming to Teams Calling, it’s important to keep in mind that Teams Calling can be rolled out in weeks—not months or years—as Lumen (formerly CenturyLink) showed by rolling out Calling globally to over 40,000 users in 4 weeks. You can always reach out to your account team for more information, and the links below provide additional information and guidance.


1 Harvard Business Review, “Type Less, Talk More ” (October 5, 2020)

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From new apps in Microsoft Teams meetings to Endpoint DLP—here’s what’s new to Microsoft 365 in November http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/11/19/from-new-apps-in-microsoft-teams-meetings-to-endpoint-dlp-heres-whats-new-to-microsoft-365-in-november/ Thu, 19 Nov 2020 17:00:00 +0000 This month, we’re thrilled to announce that many of your top requested features – like background noise suppression in meetings – are coming to Teams and other Microsoft 365 services.

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As we enter the holiday season, it’s been inspiring to see organizations condense years of transformation into just a few short months. Many of you are adopting new digital technologies, transforming your business processes, and fundamentally rethinking how work will get done going forward. Throughout all of it, we’ve been focused on studying how work is changing and listening to you, our customers, so we can prioritize features and capabilities that will help you adapt to these changes and improve your workflows.

This month, we’re thrilled to announce that many of your top requested features—like background noise suppression in meetings—are coming to Teams and other Microsoft 365 services. Read on for details on those, plus the highly anticipated Microsoft Endpoint Data Loss Prevention and other new features across Microsoft 365 to help make it easier to pick up where you left off, keep track of your notes and tasks more easily, sketch out Amazon Web Services (AWS) application architectures in Visio for the web, and more.

New apps, noise suppression, and more for Teams

This month, we’re announcing the general availability of Teams apps for meetings, expanded Forms integration, and new capabilities that make it easier to build apps and bots right within Teams.

Enrich your meeting experience with Teams apps—Typically, collaborating with an app during a meeting required someone sharing their screen while they updated tasks, set reminders, managed requests, and more. This month, we’re excited to announce that you can now bring the capabilities of many of these apps directly into the meeting experience for everyone to interact with, making the time your team spends together more effective and collaborative before, during, and after your meetings. Checkout the new Teams apps for meetings now available in the Teams app store, including Asana, HireVue, Monday.com, Slido, and Teamflect (with more on the way), as well as familiar apps built by Microsoft such as Forms. If you’re a partner or developer, learn more about creating Teams apps for meetings in our documentation.

List of new Teams apps for meetings available in November.

Quickly gather feedback in Teams meetings with polls—Polls are a great way to turn passive listeners into active participants. Forms’ integration with Microsoft Teams now brings the power of polls to meetings, helping you conduct more engaging, informative, and productive meetings. Meeting presenters can prepare polls in advance and launch the polls during meetings that attendees can easily view and answer. The new Forms polls for meetings is currently rolling out and will reach you soon. You can get started by updating your Teams app and adding the Forms app to your meeting tabs.


Microsoft Forms integration with Microsoft Teams now brings the power of polls to meetings, here is a sample poll screen.

Remove unwelcome background noise in Teams meetings—Earlier this year, we released the ability to minimize distracting background noise in videos on Microsoft Stream. We are excited to share that we’re bringing this technology to Teams meetings. This real-time noise suppression will help remove unwelcome background noise during your meetings, making easier to hear speakers in loud and distracting environments. Noise suppression is rolling out to all users now.

Automate routine tasks without leaving Teams—Also new this month is the Power Automate app for Teams. The app provides a lightweight designer experience and a number of templates to help you quickly get started building workflows right within Teams. This new app makes it even quicker and easier to automate routine tasks within Teams. To get started, make sure you’re running the latest version of Teams.

Select from Top Picks within Power Automate to quickly automate routine tasks in Teams like creating a flow.

Easily build and deploy apps and intelligent chat bots in Teams—In September, we announced a new Power Apps and a new Power Virtual Agents app for Teams, running on a built-in low code data platform, now called Microsoft Dataverse for Teams— making it easy for creators to quickly build and deploy apps and bots for Teams—now those apps are generally available. Teams users can easily build applications and bots directly within Teams without needing to deal with connecting to storage, managing integrations, or switching applications. Dataverse for Teams makes the back-end tech logistics of creating and deploying business process solutions in Teams easier than ever. Built-in security and governance features provide seamless control of access to apps, bots, and flows, as well as their underlying data.

Here is an example of how to quickly build a HR bot within Microsoft Dataverse.

Find and share information more quickly

New capabilities help make it easier to find notes while working across Microsoft 365, capture and share content, and pick up where you left off.

Easily reference your notes when working on a OneNote page—Last month, we announced the OneNote feed for Outlook on the web, which conveniently combines your notes across Sticky Notes, recent OneNote pages, and even Samsung Notes so you can easily reference them while composing your mail. This makes it easy to reference your notes when working in a OneNote page and capture any new thoughts you have by creating a Sticky Note in your feed without having to leave OneNote. The OneNote feed is available in OneNote, OneNote on the web, OneNote for Windows 10, Outlook on the web, and Outlook.com. To get started in OneNote, click the Open feed icon in the top right corner of the OneNote app window to display the feed pane.

This image shows how you can reference your notes in a OneNote page  and capture any new thoughts by creating a Sticky Note in your feed without leaving OneNote.

Capture and share web content and more in Microsoft Edge—This month, we released two new features to help make you more productive and find information more easily. First, Web capture in Microsoft Edge lets you easily capture and mark up web content, and then save or share it—simply drag a box to select what you want to capture even if you need to scroll. Second, we’ve added news and information from your favorite content providers in a new “My Feed” section within the enterprise new tab page. This customizable feed sits alongside your Office 365 content and is designed to keep you connected to information most relevant to your industry or your company.


To capture content on the web, just click on the pull down menu on the right gutter to select Web capture, select your content and highlight with the Draw function found at the top of your capture then click Share button found in the upper right corner.

Quickly pick up where you left off on recent files and more in OneDrive for iOS—A new home experience on the iOS mobile app for OneDrive will help you quickly pick up where you left off on recent files and easily re-discover memories from the past. Plus, you can now add a OneDrive widget to your iPhone home screen that displays your photo memories on this day across previous years. See your recent files and On This Day photos as soon as you open the OneDrive app. To get started, update your OneDrive iOS app.

This screenshot shows how you can easily access information on recent files or family memories once you install the OneDrive widget to your iPhone.

OneDrive family and group sharing now available

OneDrive family and group sharing now available—OneDrive has always made it easy to share docs, photos, videos, albums, and folders. But until now, sharing to a group of people meant typing in the names of all the people you wanted to share with. Last month, we simplified the process with one-click sharing to family and groups. Once you predefine your family or friend group, you’ll be able to share a photo, album, or important document to your group with one click. Family and group sharing are available in OneDrive for the web and included in all free and paid OneDrive consumer plans, as well in Microsoft 365 Personal and Family plans.


This is an example of how quickly you can share with friends or family once you have set up your predefined group.

Hear Office documents read aloud to you on Android phones—As you move through your busy day, sometimes it’s easier to hear your document read aloud to you. Now you can use Read Aloud to do exactly that in Word for Android phone and in Word on the Office app for Android. New voices offer a more natural and pleasant listening experience. You can easily pause and resume Read Aloud as well as adjust the voice speed. To get started, open the Word or Office app on your Android phone, go to the Review tab, then tap Read Aloud.

Get Yammer notifications in your Teams activity feed and more—This month, we’re announcing several new and upcoming features in Yammer. Coming soon, notifications from your Yammer announcements and mentions will show up in your Microsoft Teams activity feed if you have the Communities app installed. We’re also now rolling out an updated experience in the Yammer Tab for Teams that brings modern capabilities like pinning, cover photos, live events, and more. Finally, also released this month is support for Yammer Q and A insights in Microsoft Productivity Score, an interactive guide to get the most out of Yammer, and an updated experience for topics and hashtags in Yammer.

This GIF is showing Yammer notifications inside Microsoft Teams activity feed on a mobile device.

Prevent data loss and diagram your IT solutions

New capabilities make it easier to prevent data loss on endpoints and sketch out IT solutions build on ASW.

Protect sensitive information on your endpoints—In July, we announced the public preview of Microsoft Endpoint Data Loss Prevention (DLP) which extends our data protection capabilities to devices. Now generally available, Endpoint DLP enables organizations to enforce policies that identify and prevent risky or inappropriate sharing, transfer, or use of sensitive information consistently across cloud, on-premises, and endpoints. We’re also adding new capabilities to a public preview based on feedback from customers—such as adding enforcement actions and locations-based sensitivity, a new dashboard in Microsoft 365 compliance center to manage DLP alerts, and more.

Watch this mechanics video or visit our documentation to learn more.

This image shows an example of how to create a rule with Endpoint DLP.

Sketch your Amazon Web Services (AWS) architecture in Visio for the web—Diagrams are a great way for cloud architects to visualize the design, deployment, and topology of IT solutions built on AWS. We’re excited to announce that we’ve added support to build AWS diagrams for various topologies and service interactions in Visio for the web. More than 400 shapes are available to help architects redesign existing infrastructure diagrams, conceptualize application architecture, or visualize the current state of your cloud environment and plan for the future. To help you get started easily, we’ve provided a few starter diagrams using various AWS services. Go to the Visio web app homepage and select your preferred diagram template to quickly start visualizing your AWS infrastructure.

This image shows a screen shot diagram of SAP using SIOS.

As you continue your navigation to a more sustainable, hybrid workplace, we are committed to developing technologies that help your people and teams thrive. From building low code apps right within Teams to new AI capabilities to help you manage tasks more easily, all of these updates are aimed at enabling your people to collaborate productively, securely, and safely from anywhere.

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From Microsoft Teams to Fluid Framework—here’s what’s new and coming soon to Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/05/19/microsoft-teams-fluid-framework-new-microsoft-365/ Tue, 19 May 2020 15:00:21 +0000 It’s opening day for Build, and the first time we’re holding our annual developer conference entirely online. In this era of remote everything, technology is enabling us to keep providing experiences like Build even though we can’t meet in person. As CEO Satya Nadella put it recently, “We’ve seen two years’ of digital transformation in

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It’s opening day for Build, and the first time we’re holding our annual developer conference entirely online. In this era of remote everything, technology is enabling us to keep providing experiences like Build even though we can’t meet in person. As CEO Satya Nadella put it recently, “We’ve seen two years’ of digital transformation in two months.” And as a company, we are so excited to translate what we’ve learned into new features and enhancements that help our customers stay productive and connected. At a moment when we’re all adapting to an evolving reality, these experiences are designed to enable you to keep work moving, no matter what.

A note to developers before we begin: Whether building your own apps or solutions that are designed to be used in Microsoft Teams or Outlook, we have a whole host of new innovations for you. At Build this week, we’re announcing many new capabilities that you can use to make your apps more integrated, powerful, and intuitive. We’re also introducing new developer and management tools that make creating and discoverability even easier. Find out more about all of the new opportunities for developers using the Microsoft 365 platform announced at Build. Let’s get to it!

News from Build 2020

Today we announced new features and capabilities in Microsoft Teams, Fluid Framework, Project Cortex, Outlook and Edge and introduced the new Microsoft Lists app. They represent the latest innovations in our ongoing effort to build tools that enable our customers to stay connected and productive from everywhere.

Microsoft Teams

Teams is the hub for teamwork combining meetings, calls, chat, and collaboration into a single tool that preserves context and keeps everyone up to speed.

Productivity

From customized templates to new tasking capabilities, we’re introducing fresh ways to stay productive in Teams.

Create teams quickly with customizable templates—When creating a new team, you’ll soon be able to pick from a variety of customizable templates. Choose from common business scenarios, like event management and crisis response, as well as industry-specific templates, like a hospital ward or bank branch. Each template comes with pre-defined channels, apps, and guidance. Admins will also be able to create new custom templates and templatize existing teams in their organization, allowing them to standardize team structures, surface relevant apps, and scale best practices. Templates in Teams will roll out in the next few months and appear automatically.

Automation

We’re excited to announce enhancements to the Power Platform that make it easier to integrate and scale with Teams.

Easily create and manage chatbots in Teams—Integrating with Teams is also easier than ever: Just select the bot you want to use and then click Add to Teams. For additional convenience, Power Virtual Agents now supports single sign-on (SSO), so users will no longer have to reauthenticate when using Teams for the first time.

Blog Chat Window

Quickly add custom apps and automated workflows to Teams—Developers and admins will soon be able to add their custom applications from Power Apps to Teams with a single click of the Add to Teams button. To get started, open make.powerapps.com, click ““ next to the canvas app you’d like to publish, and select Add to Teams.

Quickly add custom apps and automated workflows to Teams

Meanwhile, new Power Automate business process templates for Teams will allow creators to streamline workflows using pre-built templates, or as a base to customize their own. Finally, new Teams-specific triggers and actions will enable you to create custom message extensions, automate @mentioning and message posting to channels, and customize bot names. These features are coming soon.

Share Power BI reports in Teams—Power BI users can now share reports, or specific charts in reports, to Teams with the new Share to Teams button. Senders can also direct the recipient’s attention to a specific chart in a report or share to an entire team. To get started, select Send to Teams from the Power BI portal and type in the team name you’d like to share with.

Share Power BI reports in Teams

Meetings and events

Across time zones and social-distancing scenarios, organizations need to connect and collaborate in gatherings large and small. New Teams capabilities help you design the best experience for every occasion.

Schedule virtual appointments via Bookings in Teams—Organizations will now be able to schedule, manage, and conduct business-to-consumer virtual appointments through the new Bookings app integration in Microsoft Teams. With a single scheduling experience, you can manage multiple departments or locations and securely host everything from candidate interviews and student office hours to financial consultations and medical visits. Teams support HIPAA compliance and is HITRUST certified. In healthcare alone, there were more than 34 million Teams meetings in the past month, including virtual visits. Today, you can learn how Microsoft Cloud for Healthcare will make it easier for healthcare organizations to remain agile and focus on what they do best – delivering better experiences, insights, and care.

Broadcast events and create studio productions from a virtual stage in Teams—With so many organizations working remotely, and travel at a record low, how do you recreate the magic of an in-person presentation or interview for an all-remote audience? Introducing new Network Device Interface (NDI) support and Skype TX interoperability for Teams. It offers a more advanced set of production options for both public and private, customized, high-scale broadcasts.

Coming soon, NDI for Microsoft Teams will transform a Teams meeting into a virtual stage by converting each participant’s video into a discrete video source that can be used in the production tool of your choice: OBS, Wirecast, Xsplit, StreamLabs, and many more. This functionality enables you to use Teams meetings in other ways, including hosting a professional broadcast.

Secure and remote scheduling

Shifts lets Firstline Workers and their managers use mobile devices to manage schedules and keep in touch.

Extend the Shifts app in Teams—New capabilities in the Shifts app extends functionality and enables integration with existing systems. First, the Graph APIs for Shifts are now generally available, so can you integrate them with any other external workforce management tool, including custom workforce management systems. Plus, new Power Automate actions enable developers to take information from Shifts and create customized workflows with other apps or perform operations at scale. Finally, new triggers and templates will help support a variety of timesaving and process-optimization scenarios, like enabling auto-approvals for shift requests in scenarios where a manager’s approval is not needed.

Fluid Framework

At Ignite 2019, we announced the public preview of Microsoft Fluid Framework, our new technology and set of experiences designed to make collaboration seamless by breaking down barriers between apps.

Collaborate with Fluid components and workspaces in Outlook and Office.com—The Fluid Framework is on a journey to make work more adaptable and focused. The first Fluid Framework integrations in Microsoft 365, coming to Outlook and Office.com, will enable you to collaborate on dynamic content and create connected components that can be shared simultaneously and seamlessly across apps. Tables, charts, and task lists can be easily inserted in Outlook for the web, so your sales numbers, project tasks, and research reports are always up to date. Within Office.com, Fluid workspaces can be created and managed, including within your document activity feed, Recommended list, and @mentions—or search for them across Office.com. And, because Fluid Framework components are lightweight, edits are instantaneous, empowering work to be fast and flexible. These experiences will be available to those with a Microsoft 365 enterprise license in the next few months.

Use key infrastructure from Fluid Framework—now open source—in your applications—The web-based framework of Fluid can be used to instantly make your apps collaborative. It includes data structures that perform low-latency synchronization and a relay service to connect endpoints. If you replace your static data structures with Fluid data structures, your app instantly supports real-time collaboration.

Discovering the full potential of the Fluid Framework can only be accomplished through creating a diverse, open, and vibrant developer community. For this reason, Microsoft will be making the Fluid Framework open source, allowing developers and creators to use key infrastructure from Fluid Framework in their own applications. Along with the release of additional developer documentation and tooling, this is an invitation for developers to work alongside Microsoft as Fluid Framework is built and released.

Project Cortex

We introduced Project Cortex at Ignite 2019 and are happy to announce it will be generally available in early summer 2020. This powerful new service applies artificial intelligence (AI) and the Microsoft Graph to create a knowledge network that connects your content in Microsoft 365, along with external sources, to organize content and expertise across systems and teams. You can then manage your information and streamline processes with advanced security and compliance controls, along with automated workflows.

Project Cortex

Work with new developer tools now in private preview—Today, we are introducing new developer APIs for Project Cortex and Managed Metadata Services (MMS) in Microsoft Graph, along with new integration with Language Understanding services in Azure. Currently, our private preview program has expanded to include more than 75 organizations delivering knowledge from millions of documents and videos, including Unilever, Arla Foods, and Siemens Healthineers. We will keep you all informed as new milestones are achieved.

Outlook

Around the world, our customers rely on Outlook to help organize their days and stay in touch. New capabilities let them do more within the app to be more productive.

Save keystrokes in Outlook—Now, Outlook on the web can help compose email messages with text predictions. Using intelligent technology to infer meaning and intention, Outlook can help you compose faster, avoid typos, and craft polished email messages.

Keep up with Yammer in Outlook—Outlook for Windows, Outlook for Mac, and Outlook mobile users can now view and reply to Yammer conversations, polls, questions, and praise without leaving their inbox. This feature will automatically become available for users who have email notifications from Yammer turned on.

Microsoft Edge

This year at Build, we’re announcing several new capabilities in Microsoft Edge that add customization options and improved tooling for web developers.

Quickly explore relevant Pinterest collections—Pinterest can now deliver suggestions at the bottom of your collection, making it easier to find additional similar content. Clicking on a suggestion will open a board of similar, trending Pins so you can quickly find and add ideas relevant to you. Collections will also soon support “Send to OneNote,” making it easy to export collections to OneNote pages.

Save time while searching—We’re also introducing sidebar search so you can search for things without opening a new window or tab. And for those who use Microsoft Edge for both work and personal use, we’re excited to introduce Automatic Profile Switching, which will detect that the link you’re trying to open needs work credentials, and then switch you to your authenticated work profile.

Check out expanded developer options during preview—Because we love developers, we’re expanding the preview with new options for .NET and UWP (WinUI 3.0) development, enabling you to embed a Chromium-based Edge WebView in WinForms, WPF, and UWP/Win UI 3.0 applications. We’ve also added a 3D View in DevTools. Check out our documentation and Getting Started guide, or simply open Visual Studio and download the WebView2 package to get started.

Microsoft Lists

Microsoft Lists is your smart information tracking app across Microsoft 365. With Lists, you can easily track data and information to stay updated on the latest status.

Track information with Microsoft Lists—Now, you can create, share, and track data and information—like issue tracking and status reporting—directly within Microsoft Teams, SharePoint, and the soon-to-be-released Lists mobile app. Lists are easy for anyone to create and customize with templates, color coding, If/Then workflows, and more. Learn more about Microsoft Lists.

Track content across apps with Microsoft Lists

At a time of unprecedented change, we are all rapidly adjusting to a new era of work. From software developers to healthcare workers, government first responders to multinational c-suites, everyone is finding new ways to stay productive and connected, whether they are working together or apart. The features and enhancements we announced today are all designed to support the incredible achievements of our customers around the world. We are committed to continuing to build the tools that keep the world’s work moving, through this crisis and beyond.

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Improve virtual meetings and bring consultations online—here’s what’s new to Microsoft 365 in March http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/03/31/improve-virtual-meetings-bring-consultations-online-new-to-microsoft-365-in-march/ Tue, 31 Mar 2020 23:15:26 +0000 What a month it’s been. In just a few weeks, the way we work and live has changed. Our customers’ needs have never been clearer, or more urgent, than they are right now. And our top priority is to help you meet those needs by building the tools that help you enable your employees to

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What a month it’s been. In just a few weeks, the way we work and live has changed. Our customers’ needs have never been clearer, or more urgent, than they are right now. And our top priority is to help you meet those needs by building the tools that help you enable your employees to work remotely; helping you find the right digital tools to transform your in-person events into virtual ones; and securing organizational assets to help you protect your business, even in challenging times.

This month, we have new features and capabilities designed to help keep your business moving during COVID-19 and beyond. New capabilities in Microsoft Teams, for instance, help you host more effective, inclusive, and focused online meetings and offer virtual solutions for one-on-one consultations. A crisis management site in SharePoint helps your organization quickly share information during emergencies. And an improved search experience in Outlook allows you to quickly find what you need in your email and calendar.

Below, we will get into all the Microsoft 365 news this month. But before we do, I want to once again point you to the monthly Modern Workplace podcast. This time, host Alex Bradley and I chat about what we’ve learned about remote work, both from our experiences at Microsoft and the experiences of our customers. Have a listen.

Host more inclusive, focused, online meetings

This month, we announced a host of new Teams capabilities that reflect our commitment to two things: building the very best online meeting experience for our customers, and bringing technological solutions to Firstline Workers and healthcare employees.

We’ve all been in a remote meeting when a participant is loudly typing on their keyboard, or someone is sitting near a vacuum running in the background. Real-time noise suppression minimizes distracting background noise, allowing you to hear what’s being said.

In large meetings, it can sometimes be difficult for remote participants to chime in. The raise hand feature lets anyone in the meeting send a visual signal that they have something to say.

Industrial workers need to communicate and collaborate effectively while staying safe. Through a new integration between Teams and RealWear head-mounted devices, Firstline Workers will be able to access information and communicate hands-free with remote experts from their job site.

Conducting virtual meetings is a common requirement for situations such as healthcare patient consults, client meetings, or job candidate interviews. Announced earlier this month, the Bookings app in Teams makes it easy to schedule, manage, and conduct virtual appointments.

Teams will soon enable you to pop out chats into a separate window to help you streamline your workflow and navigate more easily between ongoing conversations.

Offline and low-bandwidth support lets you read chat messages and write responses, even without an internet connection, making it easier for you to move things forward no matter where you are.

We’re also adding new devices certified for Teams. The Yealink VC210, now generally available, delivers a meeting experience for smaller conference rooms that’s simple to install and manage. In addition, the Bose Noise Cancelling headphones 700 UC will be available for purchase in late spring.

Finally, Microsoft 365 Business Voice in Teams is now available in the U.S., enabling small and mid-sized businesses to make and receive phone calls from anywhere. We also have a new Microsoft 365 Enterprise plan lineup that includes additional licensing options for Firstline Workers.

Check out new Microsoft 365 offerings for small and medium-sized businesses

This month, we debuted Microsoft 365 Personal and Family, an evolution from our Office 365 for individuals and families offering. We also announced named changes to several of our small and medium-sized business and Enterprise offerings. Office 365 Business Essentials is now Microsoft 365 Business Basic; Office 365 Business Premium is now Microsoft 365 Business Standard; and Microsoft 365 Business is now Microsoft 365 Business Premium. Meanwhile, Office 365 Business and Office 365 ProPlus will be called Microsoft 365 Apps. While today this is a change in name only, we’re excited about the new apps and services we’ve added to our subscriptions over the last few years and the new innovations we’ll be adding in the coming months. These changes reflect our ambition to continue to drive innovation in Microsoft 365 that goes well beyond what customers traditionally think of as Office.

Respond to emergency events

Quickly build an emergency management site to connect people and information—Unexpected events like COVID-19 highlight the importance of establishing and keeping the lines of communication open. A new crisis management site in SharePoint enables your organization to consolidate news, related resources, and topical Q&A in response to emergency events in under two hours. Just head to your SharePoint start page and select Create site > Communication site to start configuring news, links, Q&As, site navigation, highlighted people, and more.

Connect and collaborate with new app updates

We’re announcing new app updates to help streamline conversations, create professional content, and maximize productivity.

Engage with Yammer conversations directly within your inbox—The new interactive Yammer emails in Outlook on the web enable users to interact with Yammer conversations, polls, and questions, and deliver praise. Now you can see the full Yammer thread and reply, like, vote, attach files, share GIFs, and even watch videos right from your inbox. These features are now available to all Enterprise tenants with releases in Outlook for Windows, Outlook for Mac, and Outlook for iOS and Android coming next quarter.

Create professional-looking content more easily with Office mobileYou can now view and edit data in Excel in a simple, digestible card format, eliminating the need to span across columns that extend beyond the limits of the screen. Also new to Office mobile, PowerPoint Designer helps you create professional presentations with design, formatting, and iconography ideas for your content. These features will be available in the next few months in the Office app for Android and iOS.

Collaborate on documents and assign tasks—Now, users can easily assign tasks to document collaborators in Word and Excel for the web. Simply @mention your teammates in the comments of your online Word or Excel document, check the box to assign it, and they’ll receive an email letting them know a task was assigned to them with a link directly to the document. This feature will be available in April with Tasks in PowerPoint for the web coming in June.

Enjoy a new connection experience in Visio for the web—A new feature in Visio for the web lets users move the connection point on a shape for better alignment. Users can also easily add multiple arrows between shapes to distinctively represent to-and-from relationships, and more. To get started, hover over the edge of the shape until green circles highlight the possible connection points, then click on the desired point and drag the connector to the desired destination point. This feature is now available to all Visio Plan 1 and Plan 2 users.

Search your email and calendar more easily

We are announcing new innovations in Microsoft Search that recognize natural language as a helpful way to find what you need in Outlook for iOS and Android. Simply find your emails, calendar events, contact information, and files faster and easier by using everyday language to narrow your search. You can either speak it or type it. Learn more in this blog.

Streamline common IT tasks

This month, we’re announcing two new services to help streamline common resources for IT.

Modernize your print infrastructure with a cloud-based print solution—We’re announcing the private preview of Universal Print, a new cloud-based print infrastructure that creates a simple, secure print experience. Now, organizations no longer need to maintain on-premises print servers or install printer drivers on devices, reducing the time and effort needed by IT to maintain the print environment. And users get a straightforward print experience that makes it easy to discover and print to nearby printers. Customers can register for participation in the private preview.

Seamlessly move your cloud files into OneDrive and SharePoint—We’re pleased to announce that Mover, a cloud-to-cloud file migration tool, is now available to Microsoft 365 customers worldwide. Mover supports migration from over a dozen cloud service providers—including Box, Dropbox, Egnyte, and Google Drive—into OneDrive and SharePoint, enabling seamless file collaboration across Microsoft 365 apps and services. Mover makes it easy and inexpensive (it’s free!) to manage files that currently exist outside of Microsoft 365 in other cloud service provider offerings. To get started, sign in with your Office 365 credentials and follow the prompts.

From new meetings capabilities in Teams to updates that make storing files on the cloud easier, the announcements above reflect our ongoing commitment to continuing to improve and evolve the tools you rely on. But we also want to be here for you at this critical moment when so many organizations are adjusting to full-time remote work. In addition to these monthly updates, we are using this blog as a space to exchange remote-work tips, information, and customer stories, so check back here for frequent updates.

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Introducing the new Microsoft 365 Personal and Family subscriptions http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/03/30/introducing-new-microsoft-365-personal-family-subscriptions/ Mon, 30 Mar 2020 15:30:42 +0000 The subscription service for your life to make the most of your time, connect, and protect the ones you love Now more than ever, as many of us work and learn remotely, we’re acutely aware of all the different ways life can interrupt work and work can interrupt life. It’s never been more important to

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The subscription service for your life to make the most of your time, connect, and protect the ones you love

Now more than ever, as many of us work and learn remotely, we’re acutely aware of all the different ways life can interrupt work and work can interrupt life. It’s never been more important to stay connected and on top of the things that matter. Over the past few weeks, we’ve shared what Microsoft is doing to help organizations, employees, teachers, parents, and students in these challenging times. And most recently we launched a new website for families to discover Microsoft tools and resources to help them connect, learn, and play at home. Aligned with our mission to empower every person and organization on the planet to achieve more, we want to help you and your family across work, school, and life.

Today, we offer a powerful set of free applications and services that help you create, share, connect, and collaborate with your friends and family across the web and on Windows, macOS, iOS, and Android devices. Used by more than a half billion people, free Office, Word, Excel, PowerPoint, Skype, Outlook, OneNote, and OneDrive apps enable you to coauthor, video chat, organize, and come together. We are committed to improving and innovating on these experiences every day.

In addition, more than 38 million people subscribe to Office 365, which includes the modern, most up-to-date Office desktop apps, 1 TB of OneDrive cloud storage per person (enough to store thousands of high res photos or hundreds of hours of videos), 60 Skype minutes to call mobile phones and landlines, advanced security to protect you from malware and phishing, and ongoing technical support.

Today, we are delighted to announce that on April 21st, Office 365 will become Microsoft 365, the subscription for your life to help you make the most of your time, connect, and protect the ones you love, and to develop and grow. An evolution of Office 365, Microsoft 365 builds on the foundation of Office infusing new artificial intelligence (AI), rich content and templates, and cloud-powered experiences to empower you to become a better writer, presenter, designer, manager of your finances, and deepen your connection to the people in your life. These experiences start rolling out today and will reach the over 38 million Office 365 subscribers over the next few months.

In addition, today we unveiled two new Microsoft 365 experiences that will roll out in preview in the coming months—a new Microsoft Family Safety app designed to keep your family safe across the digital and physical worlds, and new features in Microsoft Teams that bring you closer to your friends and family to more deeply connect and collaborate on the things that matter most to you.

Finally, the new Microsoft Edge browser takes another step forward with new features to protect you on the web with Password Monitor, and to simplify research with Collections. You can learn more about all the new Edge features here.

Bring out your best writer with Microsoft Editor

Writing doesn’t come easy for many of us. In fact, our research shows that about half of us aspire to become better writers. That’s why today, we unveiled a major expansion to Microsoft Editor, an AI-powered service available in more than 20 languages, now accessible across Word and Outlook.com, and as a standalone browser extension for Microsoft Edge and Google Chrome. Whether you’re writing a paper for school or updating your LinkedIn profile, Editor helps you put your best foot forward as you write.

Anyone can access the essential Editor capabilities, such as spelling and basic grammar across Word, Outlook.com, and the web. Microsoft 365 Personal and Family subscribers have access to advanced grammar and style refinements to write with more clarity and conciseness. Here are some of the exclusive ways Microsoft 365 subscribers can get even more from the Editor service:

  • When you know what you want to say but can’t seem to find the “right” way to say it, just highlight a sentence and right-click for Rewrite Suggestions. Rewrite Suggestions in Word can offer ideas to help you rephrase sentences for more impact or clarity while staying true to your original meaning.
  • For the first time ever in Word, Editor’s similarity checker leverages plagiarism-checking capabilities to support writers in creating original content and, when necessary, insert relevant citations right into their document with just a click. This tool allows writers to focus less on the mechanics of writing and more on the content. And teachers love that similarity checker helps students learn how to appropriately cite content.
  • Additional style critiques including clarity, conciseness, formality, and inclusiveness assist Microsoft 365 subscribers to write with more confidence across documents, email, and the web. For example, the inclusive language critique can suggest refinements to help a writer avoid unintentional bias by suggesting a writer may want to try a term like “police officer” in place of “policeman.”

Become a better presenter in PowerPoint

One of the most common fears for people around the world is public speaking. Presenter Coach in PowerPoint can help. While you’re rehearsing, Presenter Coach uses AI to detect if you’re talking too fast, saying “umm” too much, or just reading the text from your slides.

Starting today, we’re introducing two new AI-powered features in PowerPoint Presenter Coach exclusively for Microsoft 365 subscribers—monotone pitch and speech refinement. With monotone pitch, Presenter Coach will listen to your tone of voice and give feedback in real-time to suggest adding some variation where needed. With speech refinement, Presenter Coach will give grammar suggestions including how to better phrase your speech. These new Presenter Coach features will be available to everyone through a free preview, and then eventually only to Microsoft 365 subscribers.

Kickstart your creativity in Word, Excel, and PowerPoint

Everyone would love to be more creative in their presentations and documents to better communicate their message, but often it takes more time than it’s worth. Now PowerPoint Designer helps you be more creative while saving you time. For example, with a simple click, you can transform text into a beautiful timeline. Or when you add a picture to your slide, Designer will auto-generate several slide layouts to choose from. To supercharge your creativity, we’re providing Microsoft 365 subscribers with exclusive access to over 8,000 beautiful images and 175 looping videos from Getty Images, plus 300 new fonts and 2,800 new icons to create high-impact and visually appealing documents. And you can use all this new content in Word and Excel too.

To kickstart your school, work, or family project and save time, Microsoft 365 subscribers also get exclusive access to 200+ new premium templates across Word, Excel, and PowerPoint. Find great templates to help you design the perfect resume, wedding invitation, newsletter, birth announcement, and so much more. There are even templates for printing coloring books and reward charts to keep kids engaged at home.

Seamlessly manage your finances with Money in Excel

Managing money is one of the top stressors among people and families. People typically track their spending across a variety of apps and spreadsheets. Today, we announced Money in Excel, a new solution for Microsoft 365 subscribers that makes it easy to manage, track, and analyze your money and spending all in one place—Excel.

Through a secure and simple process that connects to your bank and credit card accounts, including major retail banks and community credit unions, Money in Excel lets you import transactions and account balances automatically and customizes your workbook leveraging the rich features of Excel. It can help you improve your spending habits by providing personalized insights on how much you’re spending on categories like groceries each month and proactive alerts about price changes for recurring payments, bank fees, overdraft warnings, and more. Money in Excel gives you the tools to help you achieve your financial goals. Money in Excel will start to become available in the coming months in the U.S. first.

Explore subjects in detail with new data types and smart templates in Excel

Many people use Excel to track and analyze data to make decisions by creating everything from simple lists to elaborate models. Finding, collecting, organizing, and refreshing this data is challenging and time consuming. Today, we are announcing a different way to interact with your data. With new data types, you’ll be able to make sense of your data as Excel provides deeper meaning for over 100 topics. These include food, movies, places, chemistry, and even Pokémon. Save time by converting plain text and numbers into a data type and Excel will surface both rich visual and interactive data cards and images that provide a better representation of your data.

How does it work? Say you want to start keeping better track of your nutrition. Simply enter a food like “avocado” and by converting it to a Food data type, Excel will help you access its nutritional information. Or maybe your family is considering adopting a dog. You can evaluate different types of breeds using the Animal data type, which provides you with images, facts, and their temperaments, so you can easily create a table to compare them. With data types, all information can be easily updated, so you always have the latest and relevant data. Anyone can access the Stocks and Geography data types in Excel for the web. And Microsoft 365 subscribers have exclusive access to the over 100 new data types powered by Wolfram Alpha. As a Microsoft 365 subscriber, data types will give you the opportunity to:

  • Easily gather, organize, and analyze the information you need in one place without the hassle of finding, copying, and refreshing the data.
  • Use new smart templates with data types to do more. They will help you prepare to move to a new city, track your nutrition, or help your kids learn chemistry.

The new data types and smart templates will be available to Office Insiders this spring and to Microsoft 365 Personal and Family subscribers in English in the coming months.

Organize your time across work and life with Outlook

Juggling work meetings with personal appointments can be a struggle, particularly if your work and personal calendars aren’t connected. Today, we announced new features in Outlook on the web that help you manage all your commitments, across your work and life, in one place. With these new features, you can link your personal calendar to your work calendar to show your real availability in your work account, while still maintaining privacy around the details of personal appointments and business meetings.

We also announced the expansion of Play My Emails on Android—where Cortana provides an intelligent read-out of your emails. Play My Emails can help you catch up and act on what’s new in your inbox whether you are mid-commute or getting ready in the morning, so that you can be fully present when you are home. To further enable hands-free activities, you can now use Microsoft Search that recognizes natural language on iOS and Android. Simply find your results faster and easier by using language you use every day to filter and narrow your search—just speak it or type it. The new search functionality and Play My Emails availability on Android will begin rolling out in the coming months.

Deepen your connection to family and friends with Skype and Microsoft Teams

Staying connected with our loved ones has never been more important than it is right now. We’re pleased to offer tools like Skype to help people to stay in touch with family and friends through chat and video calling. Recently, we have seen significant increases in Skype usage. Skype has seen an increase in usage, with 40 million people using it daily, up 70 percent month over month and, we are seeing a 220 percent increase in Skype to Skype calling minutes month over month. To help people get connected even faster, we recently introduced a new feature in Skype called Meet Now. Meet Now lets you easily create video meetings in as little as three clicks for free, no signups or downloads required.

At work, every day more than 44 million people use Microsoft Teams. People love Teams because it’s the only hub for teamwork that lets you chat, do video conferencing, make calls, and collaborate all in one place. And while Teams is great for work, we’re all struggling to manage responsibilities across work and life. We use multiple apps and disconnected tools such as calendars, email, messaging, and documents to manage it all.

To provide one app to help manage work and life and deepen your connection with those who matter most, today we previewed new features coming to Microsoft Teams for your personal life.

With these new features coming to Teams, you can connect, stay organized, and collaborate with family and friends. Create groups to plan trips with friends; organize a neighborhood gathering or your next book club meeting. You’ll be able to connect in a group chat, make video calls, collaborate over shared to-do lists and assign tasks to specific people, coordinate schedules, share photos and videos, all in one place. Teams gives to you the tools to seamlessly manage daily life; share grocery lists, organize across family calendars, store important information like Wi-Fi passwords and account info, and even see location updates when loved ones arrive home or at other locations like work or school.

These new features are coming in preview to the Microsoft Teams mobile app in the coming months. In the meantime, we invite you to connect with friends and family through chat and video calling using Skype.

Protect your family in the physical and digital worlds with Microsoft Family Safety

Many parents use multiple screen-time apps and location-based services to help ensure their families are safe in the physical and digital worlds. Unveiled today, Microsoft Family Safety is a new mobile experience coming on iOS and Android for Microsoft 365 subscribers.

Microsoft Family Safety empowers families to help protect their loved ones by giving them the tools and insights to start a conversation promoting healthier habits online and in the real world. The new Microsoft Family Safety app is the only app that manages screen time across Windows PCs, Android, and Xbox while also giving you peace of mind when your kids aren’t home.

Microsoft Family Safety helps you stay connected with location sharing and notifications when a family member arrives or departs a location like home, school, or work, to help give you the peace of mind that your family is where they need to be. And, for inexperienced drivers in the household, you can use driving reports to help build better habits behind the wheel with the peace of mind knowing that we don’t share your information with third parties, such as insurance companies.

You’ll also be able to help protect your kids as they explore and play games online and on their devices. The Microsoft Family Safety app helps you understand how your kids are spending their time across their Xbox, Windows 10 PCs, and Android phones, plus you can set limits to help promote healthy digital habits. Additionally, you’ll be able to help steer them away from content that you feel is not age appropriate as they start browsing the web.

We are starting with a limited preview of the app across iOS and Android that will be available in the coming months.

Access to popular wellbeing, creativity, and enrichment apps

Wellbeing, creativity, and enrichment play important roles in helping you be your best self. So, in addition to all the new value in the Microsoft 365 Personal and Family subscriptions, we announced that subscribers will receive limited-time access to popular apps and premium services such as Adobe, Bark, Blinkist, Creative Live, Experian, Headspace, and TeamSnap. In the U.S. these are valued at over $500 USD. Visit this page to learn more about the partner benefits program for Microsoft 365 Personal and Family subscribers.

Microsoft 365 Personal and Family subscriptions broadly available on April 21—more value, same price

The new Office features start rolling out to current Office 365 customers today. Microsoft 365 Personal and Family subscriptions will be available worldwide on April 21st. With Microsoft 365 Personal and Family subscriptions you get everything in Office 365, like premium desktop Office apps, 1 TB of OneDrive cloud storage per person, 60 Skype minutes for calling mobile phones and landlines, advanced security features to protect you from malware and phishing attacks, ongoing technical support, plus all the new features and benefits announced today. Microsoft 365 Personal costs $6.99 USD a month. For the best value, a family of up to six people can use Microsoft 365 Family for $9.99 USD a month.

To learn more about Microsoft 365 Personal and Family subscriptions as well as the market and language availability of the new features we announced, visit this page. For more information about the changes announced today that are coming to Microsoft 365 Business and Microsoft 365 Apps for Enterprise plans, visit this page here.

A table that compares what you get for free with a Microsoft account vs. a Microsoft 365 subscription

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Microsoft Teams at 3: Everything you need to connect with your teammates and be more productive http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/03/19/microsoft-teams-3-everything-you-need-connect-teammates-be-more-productive/ Thu, 19 Mar 2020 13:00:47 +0000 This week marks the third anniversary of Microsoft Teams. It’s been an incredible three years, and I’m inspired to see the way organizations across the globe are using Teams to transform the way they work. Today, I’m going to share some new Teams capabilities across a few different aspects of the Teams experience, many with

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This week marks the third anniversary of Microsoft Teams. It’s been an incredible three years, and I’m inspired to see the way organizations across the globe are using Teams to transform the way they work. Today, I’m going to share some new Teams capabilities across a few different aspects of the Teams experience, many with a tie to meetings.

But first I want to talk to you about the moment we all find ourselves in. And I want to recognize the organizations, employees, and students across the globe who have been thrown into remote work and remote learning in an effort to keep themselves and the people around them healthy and safe.

Adjusting to remote work and learning

Around the world, millions of people have been impacted by the COVID-19 outbreak. It has affected how we work, how we socialize, our family life, and our community life. Here in the Puget Sound, we’ve asked about 50,000 Microsoft employees not to commute to work, and they are joined by tens of thousands of Microsoft employees worldwide who are now working remotely. It hasn’t been easy. Sometimes it’s been downright disorienting. But our team is still connecting. Still collaborating. Still getting our work done.

In the face of COVID-19, there are countless stories from customers who are using Teams to connect and thrive in inspiring ways. A professor at University of Bologna in Italy shared on Twitter how the school moved 90 percent of courses online to Teams within four days, which is definitely a first in the university’s 900-plus year history. Doctors at St. Luke’s University Health Network in Pennsylvania will use Teams for videoconferencing with patients, especially those who are most vulnerable to coronavirus, as a way to protect both patients and healthcare providers. And the City of Osaka in Japan is using Teams to conduct orientations and trainings for hundreds of new incoming employees in April.

Stories like these are playing out in countries the world over. We believe that this sudden, globe-spanning move to remote work will be a turning point in how we work and learn. Already, we are seeing how solutions that enable remote work and learning across chat, video, and file collaboration have become central to the way we work. We have seen an unprecedented spike in Teams usage, and now have more than 44 million daily users,* a figure that has grown by 12 million in just the last seven days. And those users have generated over 900 million meeting and calling minutes on Teams each day this week.

It’s very clear that enabling remote work is more important than ever, and that it will continue to have lasting value beyond the COVID-19 outbreak. We are committed to building the tools that help organizations, teams, and individuals stay productive and connected even when they need to work apart.

Transforming the way people work

Over the last three years, thousands of organizations, small and large—including 93 of the Fortune 100—have discovered how Teams can be their hub for teamwork, helping them to stay connected and engaged. Industry leading organizations are rolling out Teams enterprise-wide. In fact, 20 customers have more than 100,000 employees actively using Teams, including Ernst & Young, SAP, Pfizer, and Continental AG, as well as Accenture, which has 440,000 employees actively using Teams.

Image showing 93 organizations using Teams, 650+ organizations have more than 10K users, in 181 markets, and 53 languages.

What’s new in Teams

We continue to invest in experiences that will make it easier for teams to communicate and collaborate. The new capabilities we are announcing today reflect our commitment to two things: building the very best online meeting experience for our customers; and bringing technological solutions to traditionally underserved professionals, including Firstline and healthcare workers.

  • We’ve all been in a remote meeting when a participant is loudly typing on their keyboard, or someone is sitting near a vacuum running in the background. Real-time noise suppression helps to minimize distracting background noise, allowing you to hear what’s being said.
  • In large meetings, it can sometimes be difficult for remote participants to chime in when they have something to say. The raise hand feature lets anyone in the meeting send a visual signal that they have something to say.

Animated image showing the raise hand feature in Microsoft Teams.

  • Industrial workers need to communicate and collaborate effectively while staying safe. Through a new integration between Teams and RealWear head-mounted devices, Firstline Workers will be able to access information and communicate hands-free with remote experts from their job site.

Image of a RealWear helmet.

  • Conducting B2C virtual appointments is a common requirement for situations like healthcare patient visits, client meetings, or job candidate interviews. Announced earlier this month, the Bookings app in Teams makes it easy to schedule, manage, and conduct virtual appointments.
  • Teams will soon enable you to pop out chats into a separate window to help you streamline your workflow and move more easily between ongoing conversations.
  • Offline and low-bandwidth support lets you read chat messages and write responses, even without an internet connection, making it easier for you to move things forward no matter where you are.
  • We are also expanding the Teams devices ecosystem, with new devices certified for Teams. The Yealink VC210, now generally available, is the first collaboration bar certified for Teams, and brings together speakers, microphones, a camera, and a native Teams experience to deliver a meeting experience for smaller conference rooms that is simple to install and easy to manage. In addition, the Bose Noise Cancelling headphone 700 UC is available for purchase in late spring.
  • We’re pleased to introduce Microsoft 365 Business Voice in the U.S., a new offering for small-and mid-sized businesses that makes Teams a complete phone system, as well as a new Microsoft 365 Enterprise plan lineup that will include additional licensing options for Firstline Workers.

Unless otherwise stated above, the new capabilities will be available later this year.

Since we launched Teams three years ago, it has evolved to become the hub for teamwork—a place where you can meet, chat, call, and collaborate all in one place. We will continue to improve and expand experiences for all workers to be as productive and connected as possible. As the COVID-19 outbreak continues to push people everywhere into remote work and learning, enabling remote work and remote learning has never felt more important, and we are grateful for the opportunity to stand by our customers at such an extraordinary time.

*We define daily active usage as the maximum daily users performing an intentional action in a 24-hour period across the desktop client, mobile client, and web client. Intentional actions include sending or replying to a chat, joining a meeting, or opening a file in Teams. Passive actions like auto boot, minimizing a screen, or closing the app are not included.

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2 weeks in: what we’ve learned about remote work http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/03/18/making-the-switch-to-remote-work-5-things-weve-learned/ Wed, 18 Mar 2020 19:30:08 +0000 In the two weeks since our team here in the Puget Sound moved to remote work, the fight against COVID-19 has intensified. Many people in countries across the world are simply staying home. And with schools, churches, businesses, and offices closed, we are discovering what it’s really like to be home with our families at

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In the two weeks since our team here in the Puget Sound moved to remote work, the fight against COVID-19 has intensified. Many people in countries across the world are simply staying home. And with schools, churches, businesses, and offices closed, we are discovering what it’s really like to be home with our families at all times, while also trying to stay productive and connected to our work teams. There is so much to learn. Our current situation has compelled my team to take a new look at everything from scheduling meetings to the ways we manage our teams, and I have heard from many customers doing the same. I wanted to share with you some of the important things we have discovered so far as a completely remote team. I hope you’ll find these lessons helpful as you navigate your own experiences.

A quick note before we dive in: We have been using this space to share tips, customer stories, and information throughout the COVID-19 outbreak. This post is a follow-up to one we shared last week detailing tips for moving to remote work with Microsoft Teams. We’ve also offered guidance on moving live events online—with details on using Microsoft tools as well as insights from our events leader at Microsoft. And we’ve shared advice for IT departments and CISOs from leaders in those areas as well. We’ll continue to post more remote-work content here in the days to come, so please check back often. Okay, on to our lessons from the last two weeks.

1. Share work from home guidance

Most organizations have training manuals for how employees should navigate their office environment. When we moved to remote work, we quickly realized that employees need guidance for this type of work as well. So many of us are experiencing remote work for the first time, and with very little time to prepare for the change. Our team has questions: How do you set up a space where you can focus? How do you stay connected when you can’t meet face-to-face? Why does it feel like it’s never the right moment to take a break? Add in the challenge of kids or other dependent family members at home—a reality for many of us during this outbreak—and it’s inevitable that some employees will struggle.

To address this need, last week we distributed a comprehensive work-from-home guide to employees. We thought you might find it useful, so we created a customer version for you to share with your employees as you see fit. It’s full of concrete tips on everything from setting up your physical and virtual workstations to best practices for communicating availability to teammates.

2. Manage back-to-back meetings

In the office, back-to-back meetings have natural pauses between them. There’s the walk down the hallway, those first few moments at the table when you wait for everyone to arrive, and the casual conversation that happens as teammates greet one another and quickly catch up. Often, we barely notice these little breathers as we move through our work week. Then we switch to remote work and realize just how much we needed them to punctuate the rat-a-tat pace of a multi-meeting day.

How can you make sure you and your team meet as often as you need to, but are able to take a break in between? We are encouraging employees to schedule meetings to conclude five minutes before the end of the hour or half hour. This shortens your time together slightly but goes a long way towards avoiding potential burnout from uninterrupted back-to-backs.

3. Create space for people to disconnect

When we’re working in the world, we find daily ways to disconnect, often without having to try. Making dinner for your family, meeting friends at an after-work exercise class, or a daily zone-out on the bus ride home help us separate from the events of the day so we can get ready for the next one. Even in the best of circumstances, disconnecting when you work remotely can be a challenge. To help our employees, we’ve started offering virtual meditation sessions they can join when they need a moment to unwind from work.

If you opt to do the same, here are a few practical tips to share with employees new to online meditation classes. First, find a quiet space where you won’t be interrupted. Next, set your microphone to mute so others can enjoy the silence. And finally, use your camera to watch the session leader for guidance on breathing techniques. Once you feel like you’ve got those down, you can switch off your camera to fully focus on calming your mind.

4. Continue driving team culture

From all-hands meetings to celebrating small milestones, healthy team cultures depend on frequent get-togethers. With so many of us moving suddenly to remote work, it’s tempting to switch into “essentials only” mode, postponing important events and fun team moments alike until we can get back to normal.

We’ve found that whenever possible, it’s best to keep building team culture even when you need to build it apart. Scheduled a birthday party for a teammate? Jump into a Teams meeting and fire up the HBD GIFs. Big onsite sales conference coming up? Start figuring out how to hold it virtually instead. And if it’s time for your quarterly team-building off-site, just go for it. Your team will be more than ready to share ideas and connect. The get-togethers that help drive team culture may seem challenging to pull off remotely at first, but it’s worth the extra effort to keep everyone connected and moving forward.

5. Practice key management skills

Employees rely on their managers to check in, coach them through changes, and show curiosity to help them problem-solve and create. As your team navigates a whole new way of working—while also navigating a global health crisis—they need your support as a manager more than ever. But how can you manage successfully when you’re working apart?

We share what we’ve learned about managing remotely in the work-from-home guide. This includes reinforcing inclusion, checking in often, and coaching your teammates to help discover their own best practices for remote work. Every employee faces unique challenges right now, and every employee will approach this situation differently. As managers, it’s so important to try to understand and react to their individual needs as much as possible.

These lessons reflect some of our early takeaways after two weeks of remote learning. From scheduling meetings to allow for breathers to effectively managing remote teams, we’re discovering so much about this new way to work. I am certain that these lessons will have lasting value beyond the COVID-19 outbreak, as organizations everywhere continue to prioritize remote work. But we want to hear about what you and your team are thinking about and learning, too. Please join the conversation in our Enabling Remote Work Community.

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Helping small and medium-sized businesses work remotely with Teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/03/17/helping-smb-customers-work-remotely-microsoft-teams/ Tue, 17 Mar 2020 19:00:03 +0000 This week in the Puget Sound region, we hit another difficult milestone related to COVID-19. As local cases continued to mount, our government told many in-person businesses to remain temporarily shut until the outbreak is contained. And governments across the country and around the world have taken similar measures. Small and medium-sized businesses (SMBs), already

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This week in the Puget Sound region, we hit another difficult milestone related to COVID-19. As local cases continued to mount, our government told many in-person businesses to remain temporarily shut until the outbreak is contained. And governments across the country and around the world have taken similar measures. Small and medium-sized businesses (SMBs), already hit hard by the impact of the outbreak, will feel the effects of this the most. Already we’re witnessing their entrepreneurial spirit in action as restaurants pivot to delivery businesses, in-person services swiftly switch to digital solutions, and online retail stores go live overnight. But with schools closing, group activities and events being canceled, and many businesses asking employees to work remotely, our home and work lives have suddenly—sometimes awkwardly—merged, and we are all scrambling to keep our businesses and our families healthy and safe.

We understand that as an SMB you can’t afford to be out of touch. We know that you need to continue to service your existing customers, pitch new business, meet with employees, and do whatever it takes to keep your company running. That’s why we’re making Microsoft Teams available for everyone, even organizations that don’t have Office 365. Read on to learn more about Teams and how you can start using it today.

What is Microsoft Teams?

Microsoft Teams is a software solution that enables SMBs to perform many essential business tasks remotely. With Teams, you can virtually chat, collaborate, and meet with employees, customers, suppliers, and partners. The Microsoft Office apps are built right into Teams, so you can use and share the files you create in Word, Excel, PowerPoint, and Outlook without leaving the tool. Recently, I shared tips for our team on how to start working remotely with Teams. If you are new to the tool or to working remotely, it can help you acclimatize to both.

Making Teams available for everyone

Teams is a part of Office 365. If your organization is licensed for Office 365, you already have it and you can log in here. Even if you don’t have Office 365, we want to help ensure that everyone has access to Teams during these challenging times. Here are some simple ways to get Teams for all users in your company right away—even if you don’t have Office 365.

For individuals and businesses who purchase directly from Microsoft.com

If you want to get Teams directly from Microsoft, you can do so in the following ways:

  • Sign up for a free trial of Office 365 Business Premium, which includes a full-featured version of Teams.
  • If you’re using a consumer email address such as Gmail or Outlook, you can sign up for the freemium version of Teams by following this link.

For businesses served by partners

If you are a new or established Microsoft customer who does not currently have licenses that include Microsoft Teams (such as Exchange Online or Office 365 Business), you can work with your partner to receive a free six-month Teams trial. If you don’t have a partner already and would like to work with one, you can search for partners with expertise in Microsoft Teams by using this link. This offer is good for companies with up to 1,000 users.

 

At a time when so many of us are switching to remote work, we hope that Teams can help enable you to keep moving your business forward. Below you will find answers to some of the most frequently asked questions from SMBs about getting started with Teams. Once you’re up and running, check back here for tips, customer stories, and informative articles designed to help you adjust to remote work. We are in this together, and we are committed to helping all our customers keep their businesses running throughout this challenging time.

Frequently asked questions about Teams

Q. What happens when an individual signs in with work credentials?
A. If the individual is licensed for Teams, they will be logged into the product. If the individual is not licensed for Teams, they will be logged into the product and automatically receive a free license of Teams that is valid through January 2021. This includes video meetings for up to 250 participants, live events for up to 10,000, recording and screen sharing, along with chat and collaboration. Details for IT can be found in this document.

Q. What does the freemium version of Teams include?
A. This version gives you unlimited chat, built-in group, one-on-one audio or video calling, 10 GB of team file storage, and 2 GB of personal file storage per user. You also get real-time collaboration with the Office apps for web, including Word, Excel, PowerPoint, and OneNote. There is no end date. Get details here.

Q. Is there a user limit in the freemium version?
A. No, there are not restrictions on user limits.

Q. Can I schedule meetings in the freemium version?
A. In the future, we will make it possible for users to schedule meetings. In the meantime, you can conduct impromptu video meetings and calls.

Q. What are your tips for working from home?
A. As mentioned above, our team recently published a list of Teams tips. Also, Lola Jacobson, one of our senior technical writers, posted four additional tips last week. And we have updated the Support remote workers using Microsoft Teams page on docs.Microsoft.com. We have more content on the way, so stay tuned.

The post Helping small and medium-sized businesses work remotely with Teams appeared first on Microsoft 365 Blog.

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Staying productive while working remotely with Microsoft Teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/03/10/staying-productive-while-working-remotely-with-microsoft-teams/ Tue, 10 Mar 2020 16:00:50 +0000 How do you move tens of thousands of employees to remote work overnight? With the COVID-19 outbreak spreading around the world, that was the big question on our minds at Microsoft last week. Then, last Wednesday, we just did it—sending out an email that asked approximately 50,000 Microsoft employees in the Seattle area to work

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How do you move tens of thousands of employees to remote work overnight? With the COVID-19 outbreak spreading around the world, that was the big question on our minds at Microsoft last week. Then, last Wednesday, we just did it—sending out an email that asked approximately 50,000 Microsoft employees in the Seattle area to work from home if they could. We were already heavy Teams users, but in our first fully remote days usage among Microsoft employees in the U.S. went up significantly. By the end of the day Thursday, chat was up 50 percent week over week and meetings were up 37 percent. And we’re seeing usage upticks among customers, too, as workers everywhere adjust to meeting, chatting, and collaborating exclusively online. We want to help everyone meet this challenge. As the team behind Teams, we have spent a lot of time learning about the best ways to make working from home productive and healthy. So I thought I’d share our top tips below.

A quick note before you read on: These tips are part of our ongoing effort to help everyone stay connected and productive during this challenging time. Last week, I shared how individuals and organizations can get Teams for free, along with our comprehensive plan for keeping services running smoothly through this crisis. We’ve also shared incredible stories from customers and employees around the world, including teachers and students in Hong Kong using technology for amazing e-learning innovations and customers in and around China who’ve found smart ways to keep work moving as well. But our customers are also asking for guidance on switching to remote work. We’ll continue to provide tips, information, and inspiring customer stories throughout the outbreak, so check back here for those in the days to come.

Getting started

As you move to remote work, a few key habits will set you up for success.

Set up your workspace

If you don’t have a home office, don’t worry. You can still work from home productively. In fact, we designed Teams as a virtual office you can take anywhere you go. While you may not have a printer, physical files, or a desk phone at home, you can pull up documents directly in Teams, securely store files where the right people can access them, and quickly jump into calls and meetings. That said, it’s important to have a dedicated home workspace where you can be productive and signal that you’re in do-not-disturb mode. A breakfast nook, a quiet corner of the bedroom, an underused game table in the rec room—any focus-friendly area can double as a workspace. And don’t worry if it gets a little messy throughout the day, you can always use background blur during video meetings so your teammates focus only on you.

Communicate, communicate, communicate

While many of us work from home at least part of the time, we still rely on rhythms and core hours that are built around our physical presence at the office.  When working from home, your daily rhythm may change. This is especially true for those of us balancing work and childcare. Clearly communicate your working hours with your teammates and collaborators so that they know when to reach you. You can also set a status message in Teams to share this information proactively.

Also, make it a habit to offer frequent progress reports to your teammates. Fully remote companies tend to emphasize documentation, since it’s a key way to stay connected when you work apart. We recommend posting updates, insights, and helpful resources you’ve discovered in Teams channels, so your teammates can stay connected with what you’re up to even without the benefit of a chance hallway conversation. Later, they can search within the channel for ideas or content when they need them.

Maintain healthy boundaries 

Without the usual workday signals—a walk to grab lunch, for instance, or a commute—unplugging can be a challenge. Remote workers sometimes find themselves working for long stretches without breaks for exercise, socializing, or a proper meal. This will quickly lead to stress and burnout. Remember: your health comes first. Make time for meals, drink plenty of water, and remind yourself to mentally “clock out” from remote work at the end of the day. These behaviors won’t just keep you healthy, they will also help you be more productive in the long run.

Running effective meetings

Embrace online meetings

In the absence of a physical conference room, bringing everyone together can feel like the biggest remote-work challenge of all. As you move meetings to Teams, make sure all meetings have a virtual “join” option to create an online conference room. Also, we suggest that all participants turn on video if they are comfortable doing so. The face-to-face interaction goes a long way to help everyone feel connected. Teams has a wide selection of certified cameras to choose from, as well as devices like headsets and speakerphones to make sure you and your coworkers can always communicate clearly.

Be mindful and inclusive

Moving to online meetings may remove some of the visual cues we rely on to see if a colleague has something to say in a meeting. And overcrowded conference calls can make it difficult for people to share their opinions. Meeting organizer should pause frequently to invite questions and remind attendees that they can also use the meeting chat window to share their thoughts.

Record your meetings

To compensate for lack of face time, some remote workers schedule extra meetings in order to stay connected with customers, partners, and coworkers. Double-bookings can be hard to avoid. If your organization allows it, record meetings in Teams so coworkers can catch up later. If you can’t attend yourself, remind the organizer to record in your absence. The automatically generated transcript is also super-useful when you’re trying to remember information covered in a meeting you attended. Want to learn more about Teams Meetings? Learn more tips here.

Staying connected

Make up for missing hallway talk

A lot of remote workers find the thing they miss the most about the office is casual conversations. Chats at the watercooler or snack shelf not only keep us connected, they often surface important information or insights we wouldn’t have guessed. Be deliberate about reaching out and connecting with your co-workers. Think of chat messages as your virtual watercooler and set yourself a reminder to check in with people regularly. Emojis, GIFs, and stickers are a fun way to keep the chatter fun and light.

Bring the team together

Working remotely can feel isolating. As a leader, it’s important to create opportunities for the whole team to get together virtually. Maintain your regular team meeting cadence or team lunches, just make them online. Use the “General” channel in Teams for discussions that might be of interest to everyone. For large brainstorms you can use the Microsoft Whiteboard app, which provides an infinite digital canvas for meeting participants to ideate and collaborate directly in Teams. We also suggest team leaders download the Crisis Communication Power App. You can use this customizable app to inform yourself and your team on everything they need to know throughout this outbreak.

Have fun!

With all the changes that come with moving to remote work, it’s important to foster and maintain team morale. There are many things you can do within Teams to keep people feeling positive and engaged. Share news and stories in your team chat, or hold a photo contest. One of our education customers in China hosted a cooking challenge for students that proved particularly popular.

I understand that every individual and team works differently. But I hope the tips from our team helps you stay productive and connected as you adjust to a new way of working. And remember, you can start using Teams today by signing in or signing up for free.

Be remote-work ready! Download our remote work checklist and share with your teammates.

Remote work checklist:

  • Set up your workspace
  • Communicate often
  • Maintain healthy boundaries
  • Embrace online meetings
  • Be mindful and inclusive
  • Record your meetings
  • Make up for missing hallway talk
  • Bring the team together
  • Have fun!

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Our commitment to customers during COVID-19 http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/03/05/our-commitment-to-customers-during-covid-19/ Thu, 05 Mar 2020 20:30:31 +0000 With COVID-19 continuing to impact people and countries around the world, teams everywhere are moving to remote work. Earlier this week, I posted a letter from Lily Zheng, our colleague in Shanghai, detailing her team’s experience using Microsoft Teams to work from home during the outbreak. Lily’s team is one of many. Here at Microsoft in the Puget Sound, we’re encouraging

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With COVID-19 continuing to impact people and countries around the world, teams everywhere are moving to remote work. Earlier this week, I posted a letter from Lily Zheng, our colleague in Shanghai, detailing her team’s experience using Microsoft Teams to work from home during the outbreak. Lily’s team is one of many. Here at Microsoft in the Puget Sound, we’re encouraging our teams to work from home as much as possible, as are many organizations in this region. And we expect this trend to continue across the world. At Microsoft, our top priority is the health and safety of employees, customers, partners, and communities. By making Teams available to as many people as possible, we aim to support public health and safety by keeping teams connected while they work apart.

As we have read through your responses to Lily’s letter, it has become clear that there are two big questions on your minds. First, how can people access the free Teams offerings that Lily referenced? Second, what is our plan for avoiding service interruptions during times of increased usage? Below, you’ll find detailed answers to both. And over the next few days we’ll be sharing more tips, updates, and information related to remote work here. So check back often.

Making Teams available for everyone

Teams is a part of Office 365. If your organization is licensed for Office 365, you already have it. But we want to make sure everyone has access to it during this time. Here are some simple ways to get Teams right away.

Individuals

If you want to get started with Teams, we can get you up and running right away.

  • If you have an email address through work or school, sign in using this link. We’ll get you into Teams in no time.
  • If you’re using an email address like Gmail or Outlook, you can sign up for the freemium version of Teams by following this link.

IT professionals

The self-service links above work great for individuals, but if you’re an IT professional who wants to roll out Teams centrally, here’s what to do.

  • If you work for a business that isn’t currently licensed for Teams, we’ve got you covered with a free Office 365 E1 offer for six months. Contact your Microsoft partner or sales representative to get started today. (Note: the same offer is available in the Government Cloud, but not available in GCC High and the Department of Defense.)
  • If you work in education and want to set up teachers, students, and administrators on Teams, use Office 365 A1. This free version of Office 365 is available to all educational institutions. Sign up by following this link.

Keeping Teams up and running

You and your team depend on our tools to stay connected and get work done. We take that responsibility seriously, and we have a plan in place to make sure services stay up and running during impactful events like this. Our business continuity plan anticipates three types of impacts to the core aspects of the service:

  • Systems: When there’s a sudden increase in usage, like the surge we recently saw in China.
  • Location: When there’s an unexpected event that is location-specific, such as an earthquake or a powerful storm.
  • People: When there’s an event that may impact the team maintaining the system, like the COVID-19 outbreak in the Puget Sound area.

We’ve recently tested service continuity during a usage spike in China. Since January 31, we’ve seen a 500 percent increase in Teams meetings, calling, and conferences there, and a 200 percent increase in Teams usage on mobile devices. Despite this usage increase, service has been fluid there throughout the outbreak. Our approach to delivering a highly available and resilient service centers on the following things.

Active/Active design: In Microsoft 365, we are driving towards having all services architected and operated in an active/active design which increases resiliency. This means that there are always multiple instances of a service running that can respond to user requests and that they are hosted in geographically dispersed datacenters. All user traffic comes in through the Microsoft Front Door service and is automatically routed to the optimally located instance of the service and around any service failures to prevent or reduce impact to our customers.

Reduce incident scope: We seek to avoid incidents in the first place, but when they do happen, we strive to limit the scope of all incidents by having multiple instances of each service partitioned off from each other. In addition, we’re continuously driving improvements in monitoring through automation, enabling faster incident detection and response.

Fault isolation: Just as the services are designed and operated in an active/active fashion and are partitioned off from each other to prevent a failure in one from affecting another, the code base of the service is developed using similar partitioning principles called fault isolation. Fault isolation measures are incremental protections made within the code base itself. These measures help prevent an issue in one area from cascading into other areas of operation. You can read more about how we do this, along with all the details of our service continuity plan, in this document.

 

Adjusting to remote work can be a challenge. We get it, and we are here to provide the tools, tips, and information you need to help you and your team meet that challenge. We’re inspired by the agility and ingenuity that impacted schools, hospitals, and businesses have shown throughout COVID-19, and we are committed to helping organizations everywhere stay connected and productive during this difficult time.

 

FAQs

Q. What happens when an individual signs in with work or school credentials?
A.
If the individual is licensed for Teams, they will be logged into the product. If the individual is not licensed for Teams, they will be logged into the product and automatically receive a free license of Teams that is valid through January 2021. This includes video meetings for up to 250 participants and Live Events for up to 10,000, recording and screen sharing, along with chat and collaboration. Details for IT.

Q. What does the freemium version of Teams include?
A.
This version gives you unlimited chat, built-in group and one-on-one audio or video calling, 10 GB of team file storage, and 2 GB of personal file storage per user. You also get real-time collaboration with the Office apps for web, including Word, Excel, PowerPoint, and OneNote. There is no end date. Details here.

Q. Is there a user limit in the freemium version?
A.
Beginning March 10, we are rolling out updates to the free version of Teams that will lift restrictions on user limits.

Q. Can I schedule meetings in the freemium version?
A.
In the future, we will make it possible for users to schedule meetings. In the meantime, you can conduct impromptu video meetings and calls.

Q. How can IT admins access Teams for Education?
A. Teams has always been free to students and education professionals as a part of the Office 365 A1 offer. Access it here.

Q. Do you have any tips for working from home?
A.
Lola Jacobson, one of our senior technical writers, posted a few basic tips last week. And we updated the Support remote workers using Microsoft Teams page on docs.Microsoft.com yesterday. We have more content on the way, so stay tuned.

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Empowering the NFL with Microsoft Surface and Microsoft Teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/03/03/empowering-nfl-microsoft-surface-microsoft-teams/ Tue, 03 Mar 2020 17:00:42 +0000 In 2013, we established a deep technology partnership with the NFL. Our mission with the partnership was simple: use technology to empower the people who make the game of football great—the coaches, players, officials, and fans. Nearly seven years later, Microsoft Surface has become a vital tool for the NFL on and off the field,

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In 2013, we established a deep technology partnership with the NFL. Our mission with the partnership was simple: use technology to empower the people who make the game of football great—the coaches, players, officials, and fans.

Nearly seven years later, Microsoft Surface has become a vital tool for the NFL on and off the field, transforming everything from instant replay, game planning, and the fan experience to the NFL Draft and Scouting Combine. With more than 2,000 Surface devices and 170 Windows Servers deployed across 35 global stadiums, Microsoft technology powers 333 events each year for the NFL on game day.

Today, we’re delighted to announce a multi-year expansion of our NFL partnership. We’ll continue developing innovative solutions for the NFL using Surface devices, and now expand our technology collaboration to include Microsoft Teams. With Microsoft Teams, we’ll empower the league and the individual NFL teams with technology to facilitate collaboration and creativity. The combination of Surface and Microsoft Teams will allow us, in partnership with the NFL, to continue to innovate for our collective fans.

“Since 2013, Microsoft has helped transform the NFL through technology around our game. Microsoft Surface has quickly become an authentic tool to the game of football and is vital during all NFL games for coaches, players, and NFL officials. And now by working together to integrate Microsoft Teams across the League, together we aim to improve on communications and collaboration in a modern way.”
—Renie Anderson, Chief Revenue Officer and Executive Vice President of NFL Partnerships

Launched nearly three years ago, and more than 20 million daily users strong, Microsoft Teams was designed to empower people to get more done together, with less friction and more human connection. Nowhere is the need for teamwork like this greater than in the fast-paced, global game of NFL football.

Rather than using separate apps for chat, calling, meetings, and document collaboration, with Microsoft Teams the NFL can stay constantly and securely connected in one hub for teamwork across all their devices, including Windows, Mac, iOS, and Android.

With Microsoft Teams and Surface together, the possibilities are endless. High-fidelity microphones and cameras on Surface devices make Microsoft Teams video calls more immersive. The touchscreen on Surface devices makes the digital whiteboard experience in Microsoft Teams the perfect platform for strategizing plays—no matter where team members are located.

NFL teams are already starting to take advantage of Microsoft Teams in their day-to-day work. For example, the Miami Dolphins used the platform to plan Super Bowl LIV at Hard Rock Stadium. The New York Jets use Microsoft Teams across their football and business operations, including the NFL Draft process. And Super Bowl Champions Kansas City Chiefs’ scouting staff uses Microsoft Teams to coordinate with the club’s on-the-road scouts.

“In Microsoft Teams we can easily collaborate on files, manage shared calendars, host meetings, and utilize existing integrations. Teams made cooperation with the NFL possible throughout the regular season and with Super Bowl planning.”
—Kim Rometo, Vice President and Chief Information Officer for the Miami Dolphins

As part of the partnership expansion, we’ll continue supporting the NFL with innovations like the Microsoft Surface Sideline Viewing System and Microsoft Surface Instant Replay. We’ll also continue collaborating with every NFL team and their partners to develop unique business and consumer integrations ranging from Surface devices as playbooks, to film reviews being conducted on the Surface family of devices, to in-stadium usage on game days, to business operations teams using Surface devices in their front office.

This partnership extension, and the addition of Microsoft Teams, is just the beginning. We’re excited by the opportunity to continue collaborating with the NFL to develop new, custom technology solutions that transform the way the league communicates using a powerful combination of hardware and software.

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Working remotely during challenging times http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/03/02/working-remotely-during-challenging-times/ Mon, 02 Mar 2020 18:00:07 +0000 COVID-19 has impacted the lives of people around the world. Travel restrictions and new rules on large public gatherings have changed the daily routines of millions. Over the past few weeks, many of my colleagues and customers have approached me to ask: What can we do to help? Lily Zheng is a good friend and

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COVID-19 has impacted the lives of people around the world. Travel restrictions and new rules on large public gatherings have changed the daily routines of millions. Over the past few weeks, many of my colleagues and customers have approached me to ask: What can we do to help?

Lily Zheng is a good friend and coworker who lives in Shanghai. We have worked together in person in China but mostly we meet on Microsoft Teams. Recently, Lily wrote a letter to regional customers about what she and her team have learned working remotely while weathering the outbreak. Her letter inspired our team to make Microsoft Teams available for free for people moving to remote work during this challenging time. I wanted to share it with people worldwide who may benefit from our Shanghai team’s experience. I hope you find it as helpful as I did.

Let me turn it over to Lily.

Dear Customers,

My name is Lily Zheng, and I am a Microsoft employee who lives and works in Shanghai. As the COVID-19 outbreak continues to affect millions of people here in China, we have experienced a huge spike in remote work. It’s as if every school, hospital, and business in China is now a distributed organization – if only temporarily. From virus outbreaks like COVID-19 to unexpected weather emergencies, there are many reasons that working remotely could become suddenly necessary. So I wanted to share three lessons I have learned over the last few weeks, as well as three lessons we have gathered from our customers as they adapt to remote work.

Like a lot of you, I began hearing about the virus back in January, mostly on social media. But I didn’t realize what a big deal it would be until just before the Chinese New Year. That’s when, due to the Spring Festival travel rush, the number of affected people began to rise rapidly. On January 23, the government sealed off Hubei Province in order to curb the spread of the virus. The next day, New Year’s Eve, my family had planned to go see a movie. When we learned from the press that movie theaters across the city had been shut down, the severity of the outbreak really sunk in. Two days later, the government announced unprecedented cancellations of Spring Festival events, and I cancelled a long-planned family vacation. The kids were crushed, but our health and safety had to come first.

Microsoft employees working remotely
Zheng and her Microsoft teammates in China collaborate closely while working remotely.

So, what do I say when people ask what it’s like to work in China right now? Well, working remotely has cut down on our commute time, and we’re certainly no longer worried about what we are wearing. And with many restaurants closed, we’re all brushing up on our cooking skills. But with kids out of school – and babysitters stuck at home as well – staying productive can be a challenge.

What I’ve learned from remote work

While our team here is accustomed to working remotely, these past few weeks have really clarified what successful and sustainable remote work requires. Here are my top three lessons.

Stay well.

This move to remote work is all about protecting our physical health by minimizing contact with the virus. That, everyone understands. What is less obvious is that working where you live can create its own kind of stress. Taking time to exercise, eat well, and enjoy real downtime away from screens are all essential to maintaining mental well-being while working from home.

Go all in.

It can be tempting to put things off while working remotely. But teams that thrive remotely find ways to do just about everything online. If you’ve scheduled one-on-ones, keep them. If you’ve planned big meetings, hold them. If you’re ready to brainstorm an upcoming presentation, jump on that video call.

Support your teammates.

I’ve also learned from this experience that supporting others is the best way to stay positive and energized. We use our online tools for more than just work, sharing photos of family and pets and checking in with each other throughout the day. Cheering each other up is not just good for maintaining morale, it also helps keep our team together when we work apart.

What I’ve learned from customers

In the space of a few weeks, we’ve seen customers in China truly transform the way they work. Here are three things I’ve learned from customers to set your organization up for success.

Immediately open the lines of communication.

When your employees are working remotely, it’s more important than ever to ensure everyone stays briefed on the business. One of our customers, a large Asia-based insurance company, started broadcasting video messages to their staff to make sure everyone had access to the latest information. With everyone balancing working from home with childcare and other challenges, recorded videos give people an opportunity to catch up when they can’t make a live meeting or briefing.

Keep it moving.

While it can be tempting to postpone plans until everyone can get together, companies here are finding ways to keep things moving forward. With the government’s encouragement, many schools have been able to start their terms on time by moving everything online. They’ve been supporting their students by creating clear schedules, hosting morale events like cooking challenges, and carefully communicating assignments and other information so students aren’t overwhelmed.

Even big meetings can be moved online.

Many of us are accustomed to quick calls or video chats with a few teammates, but large and formal meetings can also be successfully held online. With so many employees opting to work remotely, hospitals here have been gathering their staff remotely. One hospital in Dalian, for instance, has been holding large staff meetings via Teams. Keys to successful online meetings include setting a clear agenda, practicing inclusion by resolving any audio issues at the start of the meeting, and taking clear notes to share as follow-ups later. Remember, too, that if your organization permits it, you can record meetings for those who can’t attend.

For me, and for many people across the world, this isn’t the way we imagined the kick-off to a new year. But we’ve learned a lot. And Teams has been an incredibly powerful tool for helping us manage through the challenges. Many people aren’t aware, but Teams is already available for free. You can go here to learn more. But no matter what tools you choose to use, I hope these tips prove helpful, and I wish you and your families all the best!

Lily Zheng

Director, Microsoft China

The post Working remotely during challenging times appeared first on Microsoft 365 Blog.

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Improve collaboration across apps and customize experiences—here’s what’s new to Microsoft 365 in February http://approjects.co.za/?big=en-za/microsoft-365/blog/2020/02/27/improve-collaboration-apps-customize-experiences-new-to-microsoft-365-in-february/ Thu, 27 Feb 2020 17:10:18 +0000 We live in exciting, but busy, times. As we try to navigate a rapidly changing and complex workplace, little things can make or break our experience—including the tools we rely on. At Microsoft, we get it, and we’re listening. We’re working hard to incorporate your feedback and requests—from simple tweaks to new tools—into the Microsoft

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We live in exciting, but busy, times. As we try to navigate a rapidly changing and complex workplace, little things can make or break our experience—including the tools we rely on. At Microsoft, we get it, and we’re listening. We’re working hard to incorporate your feedback and requests—from simple tweaks to new tools—into the Microsoft 365 experience. It’s all about building the best productivity service to help you and your organization get more done, and we’re committed to making sure your experience only gets better with time.

This month, we’re introducing capabilities to help you work on the go, collaborate on content more easily, interact with apps in more ways, and customize your productivity experiences. The new Office app is now generally available for Android and iOS. We added collaboration capabilities to PowerPoint comments and brought coauthoring and Microsoft Teams integration to Visio. Word now has an improved speech-to-text functionality that supports more languages, while added inking features and Dark Mode make it easier to capture and read notes in OneNote for Android. Meanwhile, organizations can now customize their employees’ productivity experience—from search results pages and All Company Yammer feeds to a private preview of the new Microsoft Fluid Framework.

Read on for all the exciting Microsoft 365 updates this month. And for a deeper dive into the news, be sure to check out the second episode of the Modern Workplace podcast. This month, host Alex Bradley and I go in-depth on teamwork, the new Microsoft Fluid Framework, and more.

Be productive on the go

Work from anywhere with the new Office app—The Office app is a fully redesigned experience to help you be more productive from anywhere. It combines Word, Excel, and PowerPoint into a single app, adds new capabilities to help you create content in uniquely mobile ways, and has integrated Actions that help you accomplish common mobile tasks. The result is a simpler, yet more powerful, Office experience for mobile devices. Read this blog post to learn more about the new Office app, now generally available worldwide on Android and iOS.

Home screen in the new Office app.

Improve collaboration across your favorite apps

New tools in PowerPoint and Visio make it easier for teams to work together.

Collaborate more fluidly in PowerPoint—Starting next month, we’ll roll out an updated comments feature in PowerPoint. Team members can now anchor comments to objects, use @mention notifications, discover and add comments more easily, and more. The new comments experience will be available to all Office 365 users with the latest update.

Coauthor Visio drawings in more ways—Visio for the web now allows collaborators to create, edit, and comment on drawings simultaneously. With live coauthoring and a simple presence indicator, teams can work seamlessly together to brainstorm and develop their ideas. Visio Plan 1 and Plan 2 users can visit visio.office.com to create and share Visio files today.

Visio on the web homescreen.

Team members can also use these capabilities directly in Teams. Now you can share your Visio drawings with colleagues, since files stored in your Team’s file library are accessible to every member—making it easy for colleagues to edit and comment on your work. To get started, click the Files tab above the conversation window in your Teams channel and select New > Visio drawing.

Personalize the way you work

Updates to Word and OneNote let users work the way they want.

Save time and simplify work with improved speech-to-text—It’s now easy to create content with your voice in Word thanks to a new dictation toolbar, suggestions experience, and auto-punctuation support. You can also now work in six new preview languages: Danish, Dutch, Finnish, Swedish, Norwegian, and Japanese. The new Voice Dictation in Word for the web is rolling out to all Office 365 users now.

Animated image of Voice Dictation in Word.

 

Capture and take notes with ease—OneNote for Android phone and tablet now supports Dark Mode, enabling you to switch from bright white to a more subtle black and dark gray color scheme for easier reading. Additionally, we refreshed the inking experience to support bright new colors and continue leveraging pen types, highlighters, and erasers. And don’t miss the Lasso tool, which resizes and repositions objects on the page. These updates are rolling out to all OneNote users on Android phones and tablets.

Animated image showing Inking in Android.

Customize user collaboration experiences

New capabilities help you tailor your productivity tools to fit your enterprise brand and environment.

Create custom search results pages for Microsoft Search—You can now create custom search results pages in SharePoint Online. Use this new feature to control the layout and design of search results to tailor your SharePoint Online experience for your enterprise environment. The new feature will be available to all SharePoint Online subscribers. To get started, choose the site area where you would like to configure a custom results page and select Site Collection Settings > Search Settings.

Search used to look up "Norway" in SharePoint.

Choose which “What’s new” features are visible to your users—You can now manage which features are shown or hidden from users in the “What’s New” Office desktop app. This content highlights a list of new features, accompanied by descriptions and guidance to help customers use the features. You can access this management tool using the Microsoft 365 admin center and the Office 365 Client Configuration Service.

Services in the Microsoft 365 admin center.

Begin creating fluid collaboration experiences today—Microsoft Fluid Framework is a new component-based document model designed to enable new ways to collaborate on content creation. Now anyone with an Office 365 Enterprise subscription can check out the early preview. To get started, simply sign in with your organizational account ID at fluidpreview.com.

Animated image of Microsoft Fluid Framework.

Strengthen your enterprise branding in Yammer—New capabilities in the current Yammer experience allow you to customize the All Company feed name, upload a community cover photo, land key messaging, welcome new members, promote organizational initiatives, and reinforce company values. Pair this with custom avatars to bring your branding and culture into your All Company feed. These new capabilities will be available to admins soon.

Manage Yammer eDiscovery from within the Microsoft 365 admin center—Yammer now supports eDiscovery for networks in Native Mode. Now admins will have access to all messages and files posted in their Yammer networks through the same eDiscovery tools they use to manage data throughout the rest of the Office 365 suite. This simplifies eDiscovery tasks and streamlines compliance obligations. To get started, make sure your Yammer network is running in Native Mode and then navigate to the eDiscovery module of the Security and Compliance Center.

Image of Microsoft 365 Native Mode enabled in Yammer.

Additionally, now all new files uploaded to Yammer communities connected to Office 365 are stored in SharePoint. With this change, your files will adhere to the rich security and compliance features policies that you’ve implemented for SharePoint—including eDiscovery, data loss protection, in-geo residence for files at rest, and others.

Also new this month

  • Get help deploying the new Microsoft Edge in your enterprise with new FastTrack and App Assure support.
  • Office 365 is now available from new regional datacenters in Germany.

Navigating work and life today requires great tools that are constantly evolving and improving. Our goal is to build the productivity experiences that enable you and your organization to succeed. We can’t do it without you, so please reach out with feedback, requests, or questions. We’re here to help.

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5 attributes of successful teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/11/19/5-attributes-successful-teams/ Tue, 19 Nov 2019 14:00:52 +0000 The way we work has changed. Today, winning in business requires constant innovation, and this innovation in turn requires collaboration across disciplines, geographies, and cultures. Prior to this seismic shift in the workplace, the atomic unit of productivity was the individual. Now it’s the team. A high-performing team brings together talented individuals and operates as

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The way we work has changed. Today, winning in business requires constant innovation, and this innovation in turn requires collaboration across disciplines, geographies, and cultures. Prior to this seismic shift in the workplace, the atomic unit of productivity was the individual. Now it’s the team. A high-performing team brings together talented individuals and operates as more than the sum of its parts. It draws on the strengths of each member and compensates for individual limitations. But in an increasingly distributed and fast-paced world, even the perfect team chemistry isn’t enough. Today’s teams also need collaboration tools that help them put that chemistry to work. They need technology that can reach across space and time and help team members feel like they’re just a few feet away, even when they’re worlds apart.

At Microsoft, we’re on a mission to help every team become a successful team. And so, we partnered with IDEO, a global design company known for its human-centered, interdisciplinary approach. Together, we researched successful workplace teams to find out what they had in common. Then we used what we learned to create The Art of Teamwork—a new digital curriculum built around the five attributes of a successful team.

And that’s not all. We’re also using the findings from the research to refine Microsoft Teams, the hub for teamwork in Microsoft 365. What’s clear from the data is that the future of workplace collaboration won’t be defined by any one technology. Instead, successful teams need collaboration tools that combine a wide range of technologies in new and innovative ways. Teams brings together chat, meetings, calling, document collaboration, and workflow into a single app—and this unique combination is catching fire.

In fact, today Teams has more than 20 million daily active users. What’s more, while these users start with simple text-based chat, they quickly move on to richer forms of communication and collaboration. For instance, last month Teams customers participated in more than 27 million voice or video meetings and performed over 220 million open, edit, or download actions on files stored in Teams.

The five attributes

Partnering with IDEO, we researched diverse workplace teams—including astronauts, chefs, television producers, and nurses—to understand what high-performing collaborators have in common. With a variety of workplace teams as our subjects, we used in-context observation, expert interviews, secondary research, and prototype activities to identify the specific dynamics that high-performing teams had in common. We found that successful teams shared five attributes:

  1. Team purpose—Keeps teams focused, fulfilled, and aligned on achieving their objectives.
  2. Collective identity—Fosters a sense of belonging and helps team members work together as a unit.
  3. Awareness and inclusion—Enables teams to navigate interpersonal dynamics and value everyone’s perspective.
  4. Trust and vulnerability—Encourages interpersonal risk-taking in teams.
  5. Constructive tension—Serves as a generative force for new ideas, driving better outcomes.

To learn more about the framework, check out the video below:

Teams customer success stories

With Teams, our customers are breaking through the artificial boundaries created by standalone or loosely coupled collaboration tools and working together in new ways. Their stories bring the five attributes of successful teams to life and paint a picture of what is possible.

Bold beauty: L’Oreal

At L’Oreal, the global beauty company, Chief Technology and Operations Officer, Barbara Lavernos explains, “Our momentum is driven by people interacting, putting ideas on the table, and jumping on them through spontaneous discussion. The new technology that allows for personality, contributions, and real innovation is Microsoft Teams.” With Teams, L’Oreal employees have a space to be creative while moving at the speed and scale needed to deliver over 7 billion products to customers annually.

From the factory floor to the C-Suite: Alcoa

Firstline Workers at Alcoa, a global leader in bauxite, alumina, and aluminum production, have embraced Teams to access business information on their own mobile devices while working at their remote Iceland facility. Before using Teams, when managers needed someone to come in for a shift, they had to call them, often late at night. Now with Teams, managers schedule plant employees using Shifts, which they can access on their mobile devices. With Shifts, the problem of workers missing scheduled assignments has resolved, with the absentee rate falling to nearly zero. “Shifts in Teams is much more efficient for organizing people,” says Friopjófur Tómasson, a plant supervisor. “If I had to use one word to tell you what Teams means to me, it’s ‘efficiency.’ Shifts saves me at least an hour a day.”

Simplified collaboration: Telefónica

At telecommunications company Telefonica, employees conduct business-building projects in Teams. An offsite meeting of executives can now be coordinated in a highly secure, centralized hub. This simple meeting used to be a coordination nightmare, with up to 20 colleagues from several departments focusing on various workstreams. “Before Teams, we had to integrate different aspects of a project that had been created in isolation from each other. Now, a group of colleagues can build on the documents in a collaborative way and edit the project directly. This process used to take four weeks, now we can accomplish it in a matter of days,” says Jamie Rodriguez-Ramos Fernandez, Director of Strategic Analysis at Telefónica.

Putting patient care first: St. Luke’s University Health Network (SLUHN)

St. Luke’s University Health Network providers are replacing different third-party collaboration apps with Teams, simplifying their lives with a single workspace for anytime, anywhere conversations about patients. “Even as we look to secure text messaging as one of the advantages of the ubiquitous cellphone, we still have to comply with HIPAA and other privacy requirements,” says Dr. James Balshi, MD, Chief Medical Information Officer and Vascular Surgeon at SLUHN. “But we don’t have to worry about that with Teams. It’s equally functional on the smartphone, tablet, and desktop computer. I use the camera technology on the phone to share patient information in a more secure and HIPAA-compliant manner with colleagues during a Teams video call. I’ve also shared EMR notes and X-ray images.”

Connecting across the globe: Trek

Trek is a leading bicycle designer, manufacturer, and retailer that is adapting quickly to a fast-changing environment. Some U.S.-based employees work in locations other than the company’s Waterloo, Wisconsin, headquarters, including at other facilities, home, or retail locations. Trek’s international business has also grown quickly with the company expanding its operations to 17 established offices around the world. “Having good connectivity and digital meeting experiences is critical in making the way we work a success,” says Nathan Pieper, IT Business Applications and Collaboration Manager at Trek. The meetings capabilities in Teams “was the carrot that got people in,” says Pieper. “Teams adoption grew because people used it, told other people to use it, and invited them to online meetings on it.”

A high-performing team can do what otherwise would be impossible. And with Teams, there’s no limit to what you and your team can achieve at work. To improve teamwork in your organization, check out the digital teamwork guide at the Art of Teamwork home page. And if you’re not using Teams yet, get started today!

Note: Customers are ultimately responsible for their own HIPAA compliance.

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From new Microsoft Teams experiences to the all-new Project Cortex—here’s what’s coming soon to Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/11/04/from-new-microsoft-teams-experiences-to-the-all-new-project-cortex-heres-whats-coming-soon-to-microsoft-365/ Mon, 04 Nov 2019 14:00:14 +0000 Today at the Microsoft Ignite conference in Orlando, Florida, we announced new Microsoft 365 innovations in six key investment areas: productivity, knowledge, workflow, security, compliance, and management. Microsoft 365 is the world’s productivity cloud, and the consistent theme across these new features is how we’re using artificial intelligence (AI) to deliver amazing new experiences that

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Today at the Microsoft Ignite conference in Orlando, Florida, we announced new Microsoft 365 innovations in six key investment areas: productivity, knowledge, workflow, security, compliance, and management. Microsoft 365 is the world’s productivity cloud, and the consistent theme across these new features is how we’re using artificial intelligence (AI) to deliver amazing new experiences that push the boundaries of productivity. From new Microsoft Teams enhancements to the first new service we’ve launched since Teams, we have a lot to share with you—so let’s get to the news.

Productivity

Microsoft 365’s productivity tools use AI to help people create, collaborate, analyze, write, present, organize, and manage their work. Our innovations in core productivity are focused on two opportunities: creating entirely new experiences that take advantage of the latest innovations and breathing new life into familiar apps and experiences with powerful cloud services.

Microsoft Teams

Microsoft Teams is the hub for teamwork. In response to requests from Teams customers, we’re pleased to announce Private channels, Multiwindow chats, meetings and calls, pinned channels, and task integration with To Do and Planner. We’re improving collaboration capabilities between Outlook and Teams, making it easy to send an email thread to a Teams channel for further discussion.

And we’re bringing the Yammer app into Teams, adding the ability for users to pin the app to the left-hand rail and making Teams the hub for both focused team collaboration and broad, open communities. We are also delivering new industry-tailored innovations and experiences including tools for Healthcare and Firstline workers. Healthcare providers can now schedule and conduct B2C virtual consultations through Teams with new Virtual Consults capabilities, and new features like SMS Sign-In and Global Sign-Out make it quick and easy for Firstline workers to securely access Teams from their mobile devices.

 

The New Microsoft Edge

Microsoft Edge and Microsoft Bing are the web browser and search engine for business. We are pleased to announce that the general availability of the all-new Chromium-based Microsoft Edge browser is targeted for January 15, 2020. You can download the release candidate today.

The all-new Microsoft Edge offers the enterprise new tab page, where you’ll have direct access to your Microsoft 365 files, sites, and intranet search, making every tab you open a portal to productivity. And with the new Microsoft Search in Bing integration, searching for information at work is as easy as searching the web. You can now access files, people, office floorplans, acronym definitions, and more company information from across your Microsoft 365 ecosystem right from the search bar.

Finally, Microsoft Edge is now available across all your devices—including Windows 10, Windows 8x, Windows 7, macOS, iOS, and Android. Your passwords and favorites will roam seamlessly across all your devices—and with native Azure Active Directory (Azure AD) sign-in, you can search for work files right from your phone.

GIF showing new Microsoft Edge Search

The Office mobile app

We all want to be able to work on the go from mobile devices and we’re always looking to simplify and improve the experience. Today, we’re announcing a new mobile experience for Office that combines three of the suite’s most popular apps—Word, Excel, and PowerPoint—into a single go-to app for mobile productivity. Now you no longer need to download each app separately and will have everything you need to be productive on the go. And with the new Actions pane, you can intuitively complete a variety of common on-the-go tasks, such as creating and signing PDFs and sharing files between devices.

The new Office app uses the unique advantages of mobile devices to make content creation easier. You can snap a picture of a document and turn it into an editable word file, for instance, or transform tables from a printed page into an Excel spreadsheet. Launched today as a public preview, the Office app is available to Android users through the Google Play Store and to iOS users through Apple’s TestFlight program.

Animated image of Office app icons on a desk, coming together in stop motion photography, finally joining together to create a Home screen in the new Office Mobile App.

Fluid Framework

At Build 2019, we announced Fluid Framework, a new technology and set of experiences that will make collaboration seamless by breaking down the barriers between apps. It offers three key capabilities. First, experiences powered by the Fluid Framework will support multi-person coauthoring on web and document content at industry-leading speed and scale. Second, it provides a componentized document model that allows authors to deconstruct content into collaborative building blocks, use them across applications, and combine them in a new, more flexible kind of document. Third, the Fluid Framework makes room for intelligent agents to work alongside humans to translate text, fetch content, suggest edits, perform compliance checks, and more.

Today, we are announcing a public preview of the Fluid Framework end user experience and a private preview for developers. Over time, we expect these capabilities to light up in experiences across Microsoft 365, including within chat in Teams, mail in Outlook, portals in SharePoint, notes in OneNote, and documents in Office.

Animated image of a laptop morphing into a desktop PC, followed by a number of Office app screens appearing, illustrating the power of the Fluid Framework.

Cortana

We’re using AI to bring you personalized experiences in Outlook and making Cortana your personal productivity assistant. Today, we announced Play My Emails in Outlook for iOS to help you catch up and act on emails hands-free. With new natural voice and language recognition, Cortana can intelligently read out your new emails and share changes to your day. A masculine voice option is also now available with Play My Emails, further customizing your personal productivity assistant experience. We’re also announcing that Scheduler in Outlook is shipping in preview; you can use it to hand off scheduling meetings and coordinating participants to Cortana.

Beginning next month, Cortana can also help you prepare for your day by sending you a briefing email that includes a summary of your meetings, relevant documents for your day, and reminders to follow up on commitments you’ve made in email.

Image of four phones side by side illustrating the power of Cortana as a personal assistant. One shows an Outlook inbox, the next two a mobile meeting, and finally an email being flagged by Cortana.

AI in Office

You’re busy and have a lot on your mind—and even more on your to-do list. We get it, and over the past year, we brought the magic of AI to Office to help you get more done. With innovations that include entering data into Excel with a digital pen, audio transcription in Word—which converts a new or existing audio file into a written transcription—and Presenter Coach in PowerPoint (in public preview for the web), which helps business professionals, teachers, and students become more effective presenters, we committed to enlightening Office with AI to help you be more productive.

Today our journey continues. Now Excel supports natural language queries, so users can now ask a question of their data, just like they would if they were talking to a person, and get quick answers—all without having to write a formula. Available to Office Insiders, this new natural language ability is another step towards making data insights and visualization more approachable and accessible to users with various levels of Excel experience.

We’re also making it easier for you to plan time away from work and continue to improve your work best practices. For example, MyAnalytics can help you prepare for time off by automating out of office notification setup, informing collaborators of your time away, resolving meetings you’ll miss, and more. Integrated into the Insights pane in Outlook, MyAnalytics is now able to encourage best practices like booking meetings promptly, adding an agenda, and meeting follow ups, and adding new AI-powered suggestions in Outlook that allow you to delay email delivery when working outside the recipient’s working hours.

Microsoft Project

Last week, we announced a major step toward achieving our new vision for project management with the general availability of the new Microsoft Project. The new Project offers a redesigned user experience that is simple and intuitive. Teams can quickly add new members and set up tasks, and then easily switch between grids, boards, or timeline (Gantt) charts to track progress. And because Project is part of the Microsoft 365 family, project teams can save time and do more with built-in connections to familiar apps like Teams and Office. In addition, the new service provides greater visibility into your projects and powerful tools to help you anticipate future needs. Create stunning interactive reports in Power BI, so you can visualize every aspect of each project at a glance. And get the big picture view of all your projects across your organization with visual, interactive cards.

Over the next year, we’ll release more exciting capabilities in the new Project, including resource management, budget analysis, and time and expense tracking. These powerful features will enable you to streamline more complex initiatives and help your business maximize ROI.

Knowledge

We’re excited to announce a brand-new investment area for Microsoft 365—knowledge. Moving your productivity infrastructure to the cloud has many benefits, including cost savings and streamlined operations. But it also unlocks new scenarios. Using AI, Microsoft 365 will now be able to identify, organize, and deliver knowledge across your organization—providing just the right information at just the right time. Productivity isn’t just about being more efficient. It’s also about aggregating and applying the collective knowledge of your organization so that together you can achieve more.

Project Cortex

Today, we’re announcing Project Cortex, the first new service in Microsoft 365 since the launch of Teams. Project Cortex uses AI to create a knowledge network that reasons over your organization’s data and automatically organizes it into shared topics like projects and customers. It also delivers relevant knowledge to people across your organization through topic cards and topic pages in the apps they use every day.

In addition, Project Cortex enables business process efficiency by turning your content into an interactive knowledge repository—with innovations in smart content ingestion—to analyze documents and extract metadata to create sophisticated content models; machine teaching, to allow subject matter experts to teach the system how to understand semi-structured content; and knowledge retrieval, to make it easy for people to access the valuable knowledge that’s so often locked away in documents, conversations, meetings, and videos. Building on the content you already have in SharePoint, Project Cortex connects content across Microsoft 365 and external systems and enables you to manage information and streamline processes with built-in security, compliance, and workflow.

The new Yammer

Yammer has been completely redesigned, with dozens of new capabilities that empower people to connect, build communities, and share knowledge across the organization. The new Yammer delivers a beautiful, intelligent experience across devices and introduces new integrations with Teams, SharePoint, and Outlook. You can now use Yammer to broadcast live and on-demand events with a streamlined production option that uses webcams and desktop sharing. And you can also share video shorts directly from the Yammer mobile app. In addition, we’ve now centralized e-Discovery, data governance, and Yammer administration in the Microsoft 365 admin center.

Microsoft Search

Today, we announced new innovations for Microsoft Search to enhance productivity; empower greater discovery of information, insights, and people; develop search driven applications; and extend the benefits of Microsoft Search to content outside of Microsoft 365. We recognize search works best when it brings together information from across your organization. Now with over 100 new Microsoft Search connectors from Microsoft and our partners, you can consolidate information from disparate system into a single search experience in Microsoft 365.

In addition, you can use our new Graph APIs to develop custom applications on top of Microsoft Search to tailor search to your organizations’ needs. We’re also bringing more powerful search experiences to Microsoft 365, including advanced people search using attributes and skills, video search, acronym search, and semantic search.

Screenshot showing a user using Search in SharePoint.

Microsoft Stream

Video is an increasingly powerful medium for capturing and sharing knowledge and learning. Microsoft Stream applies AI to unlock the content in video—including meeting recordings—with automatic transcription. AI also powers the new voice enhance feature, allowing you to focus on the spoken word by reducing background noise. And now people can create short videos from mobile devices and share in Yammer, Teams, and PowerApps, mainstreaming video as the new content type for communications and learning.

Workplace Analytics

Workplace Analytics is making it even easier to gain knowledge about the way people work and its impact on business and organizational outcomes. Business leaders will get at-a-glance insights to quickly understand and improve meeting culture, manager practices, organizational networks, and customer relationships. Industry benchmarks help contextualize common patterns that influence productivity, such as focus time and the ability to unplug outside of working hours. We also enriched the analyst toolset. AI-driven process analysis uses key words like “quarterly business review” to shed light on time and resources invested in specific business activities, enabling improvement over time.

Workflow

Workflow innovations empower you to streamline and improve business processes with little or no code. This approach not only saves time and money, it also ensures process automation is done by the people who are closest to the way things actually work.

Power Platform integration with Teams

With Power Platform, users can automate routine tasks, create custom apps, and easily engage with data. Power Platform integration with Teams makes these tools more discoverable and accessible to users and unlocks a conversational approach to streamlining productivity scenarios—from managing approvals directly in chat to pinning a custom app where a team needs it.

Today, we announced new features to enhance these capabilities. Power Apps creators can now publish their apps as Teams apps, and users will be able to pin those apps to their left rail in Teams. We’re also adding new Power Automate triggers and actions, allowing users to streamline the completion of common team and personal tasks, such as setting custom message actions and sending notifications. And coming soon, rich Power BI previews in Teams chat and an enhanced Power BI tab will allow users to see all their data in Teams and effortlessly discuss data, to speed data-driven decision making.

Office Scripts

Office Scripts simplifies clunky processes and automates repetitive tasks so you can work less while doing more. Today, we introduced scripting in Excel, a new process automation feature that allows you to record your actions inside a workbook and save it to a script. The saved script can then be integrated with Power Automate and scheduled to run automatically or integrate with a larger flow. Office Scripts will be available as a public preview by the end of the year.

Animated image of Office Scripting being used in Microsoft Excel. In the right pane, the user opens a script recorder.

Security

New AI-powered features make it easy for you to secure your organization’s valuable assets while empowering employees to collaborate freely.

Microsoft Authenticator

Any customer with any Azure AD plan, including a free plan, can now use the Microsoft Authenticator app for secure, passwordless access to both Microsoft and non-Microsoft apps. Passwords continue to be the weakest link in cybersecurity. With Azure AD and Microsoft Authenticator, enterprises can go passwordless for a great user experience and lower support costs while also implementing two-factor or multi-factor authentication (MFA) for greater security. Deploying MFA reduces the risk of phishing and other identity-based attacks by 99.9 percent and is the best thing you can do to improve your security. Customers with more than 150 seats can also now contact Microsoft to set up the capability via FastTrack.

New value in Azure AD

Azure AD Cloud Provisioning now makes it easier to move identities to the cloud by eliminating the need for an on-premises sync server though a lightweight on-premises agent. This enables provisioning from multiple, disconnected on-premises Active Directory (AD) forests and harnesses the power of the cloud to tackle common directory challenges like sync complexity and data transformation logic. This capability addresses one of the top needs for large enterprise customers that manage complex organizations or mergers and acquisitions and enables greater availability and decreases implementation and operation costs.

Microsoft Defender Advanced Threat Protection (ATP)

Microsoft Defender ATP endpoint detection and response (EDR) capabilities are now available in preview for Mac OS devices. We’ll be adding support for Linux servers next. This is part of our commitment to extending multi-platform coverage in our threat protection solutions. Our customers depend on Microsoft for world-class endpoint protection and EDR capabilities for Windows, and most large organizations manage a complex mix of technology platforms, including several operating systems. They need coverage for the full breadth of their environment. This ongoing investment gives them the breadth of coverage they need, with a single unified view for administrators and security operations professionals, enabling enterprise-wide investigation and response to security incidents.

Application Guard for Office

Now available in private preview, Application Guard for Office provides hardware-level and container-based protection against potentially malicious Word, Excel, and PowerPoint files. It utilizes Microsoft Defender ATP to establish whether a document is either malicious or trusted.

Compliance

Simplify and automate risk management with new innovations that use AI as a force multiplier to keep you one step ahead of the increasingly complex compliance requirements and ever-evolving insider threats.

Insider Risk Management

A staggering 53 percent of organizations have experienced an insider attack in the last 12 months. The effort required to identify these risks and violations is not trivial, and it requires effective collaboration across security, human resources (HR), and legal—as well as a balanced approach across privacy and risk management. Today, we announced Insider Risk Management in Microsoft 365 to help organizations quickly identify and remediate insider threats, risks, and code of conduct policy violations across Office, Windows, Azure and third-party apps such as HR systems. Insider Risk Management leverages the Microsoft Graph and other services to intelligently correlate multiple signals to identify hidden patterns and potential risks, and provide real-time insight into file activity, communications sentiment, and abnormal user behaviors. Insider Risk Management includes a set of configurable playbooks tailored specifically for risks—such as digital IP theft and confidentiality breach—to help you effectively identify threats and take action. We also designed for privacy, so display names for risky users can be anonymized by default at early stages of investigation.

Compliance Score

It’s more important than ever to have the knowledge and tools you need to work across compliance and risk management teams to effectively assess and monitor risks. To help you implement more effective data protection controls, we’re announcing the public preview of Microsoft Compliance Score, which enables you to simplify and automate risk assessments. With Microsoft Compliance Score, you can now continuously assess and monitor data protection controls, get clear guidance on how to improve the score, and leverage the built-in control mapping to scale your compliance efforts across regulations and standards.

Even if you’re not an expert in complex regulations like General Data Protection Regulation (GDPR) or ISO 27001, you can still quickly learn the actions needed for compliance and contribute towards progress. We also introduced new assessments for California Consumer Privacy Act (CCPA), and for other GDPR-style regulations. Compliance Score is available now in public preview for all Microsoft 365 enterprise plans in the Microsoft 365 compliance center.

Image showing a Microsoft Compliance Score dasy, now in preview.

Management

With new management innovations, Microsoft 365 puts the cloud and AI to work to help you set-up, secure, monitor, and manage all your devices.

Microsoft Endpoint Manager

Microsoft Endpoint Manager is an integrated solution to centrally and securely manage all the endpoints in your technology estate. Bringing together Microsoft Intune and System Center Configuration Manager functionality and data—plus new intelligent actions and analytics—Endpoint Manager delivers seamless, end-to-end management for Windows, Android and Apple devices, apps, and policies without the complexity of a migration or disruption to productivity. Look for Microsoft Endpoint Manager features and experiences to appear in the product over the coming months. And, to help ensure that all our customers are able to take advantage of Microsoft Endpoint Manager, we’re making Intune available to our existing SCCM customers for Windows PC management. Starting December 1, 2019, you can co-manage these devices in Microsoft Endpoint Manager, and start using cloud-powered features like Autopilot and Desktop Analytics.

Microsoft Productivity Score

Microsoft Productivity Score focuses on two areas: the Employee experience and the Technology experience. Both provide visibility into how your organization works, insights to identify where you can enable improved experiences, and actions you can take to update skills and systems—so everyone can do their best work.

The Employee experience shows you how Microsoft 365 is helping to create a productive and engaged workforce. By quantifying how people are collaborating on content, working from anywhere, developing a meeting culture, and communicating with each other, you can see the different ways that work gets done. Meanwhile, the Technology experience provides insights by assessing policies, device settings, and hardware and application performance within the organizational environment and recommends actions in Microsoft Endpoint Manager.

Managed Meeting Rooms

Productive meetings are essential to success in the modern workplace. Coupled with the rise in remote collaboration, business leaders increasingly associate more effective meetings with having the right meeting room technology and environment. Today, we’re announcing a private preview of Managed Meeting Rooms from Microsoft, a new offer for managing meeting rooms. This cloud-based IT management and security monitoring service ensures that Teams meeting rooms are secured, up to date, and proactively monitored for a great in-room experience. To date, we’ve been working with more than 100 customers to manage more than 1,500 meeting rooms. Now, a private preview is opening this experience to more of you! If you’re interested in participating, let us know.

Global reader

You told us you want to improve your security posture by scoping admin permissions to only those needed to do their jobs. In fact, this is one of our top customer requests. We’re announcing new admin roles in Azure AD and the Microsoft 365 admin center to help you reduce the number of Global admins in your organization. For example, the Global reader role lets an admin view information across Microsoft 365, but does not allow the admin to change any settings or data. Now you can assign the Global reader role to admins in your organization to support reporting, planning, audits, and investigations, without having to grant a higher level of privileges than is necessary. The Global reader role can also be combined with other administrative roles (for example, Exchange admin) to more granularly control and scope the assignment of admin privileges in your organization.

Onboarding Hub

You also told us that you want guidance from Microsoft for improving security and increasing admin efficiency. The Onboarding Hub, in the Microsoft 365 admin center’s setup area, includes new experiences to help you discover, learn about, and use features across Microsoft 365, including Azure AD and other admin portals such as the Security and Compliance Center. We provide intelligent recommendations—based on your current configuration and admin activities—to help you improve your security posture, maintain compliance with data regulations, keep apps up to date, and reduce costs.

Screenshot of the Onboarding hub in the Microsoft 365 admin center.

New recommendations in the Microsoft 365 admin center (admin.microsoft.com).

Using the Global reader role to access the Onboarding Hub is a powerful and safe way to perform planning and auditing activities for Microsoft 365, as a Global reader can view and assess the recommendations, learn about implementation steps and user impact, and see current administrative assignments without making any tenant or configuration changes.

Office 365 Groups

Office 365 Groups is the membership service that powers collaboration and drives teamwork across Microsoft 365. It’s a core underpinning of more than 20 applications, including Teams, SharePoint, Outlook, Yammer, Microsoft Stream, and more. We’re pleased to announce a number of improvements to the Groups admin experience with new lifecycle management and compliance capabilities, including the ability to quickly create teams for a group, browse and restore deleted groups, edit the group email alias, and use sensitivity labels. You can also enable self-service group creation and management, which empowers users to create teams and Yammer channels that are controlled with guardrails and policies set by IT.

Send us your feedback

Every innovation we make with Microsoft 365, the world’s productivity cloud, is designed to help you and your organization unlock new forms of productivity to achieve more. We’re excited to share these new features with you, and look forward to your feedback and insights.

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New to Microsoft 365 in July—updates to Azure AD, Microsoft Teams, Outlook, and more http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/07/31/new-to-microsoft-365-in-july-updates-azure-ad-microsoft-teams-outlook/ Wed, 31 Jul 2019 16:00:08 +0000 This month, we’re announcing updates to Azure Active Directory (Azure AD) and Microsoft Defender Advanced Threat Protection (ATP) to help improve your security posture, updates to Microsoft Teams and Outlook on the web to help you be more productive, and updates to Desktop Analytics and Office 365 ProPlus to streamline IT management and improve efficiency.

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This month, we’re announcing updates to Azure Active Directory (Azure AD) and Microsoft Defender Advanced Threat Protection (ATP) to help improve your security posture, updates to Microsoft Teams and Outlook on the web to help you be more productive, and updates to Desktop Analytics and Office 365 ProPlus to streamline IT management and improve efficiency.

Here’s a look at what’s new in July.

Strengthen security while simplifying processes

New capabilities help you protect against, discover, and remediate cybersecurity threats.

Go passwordless to reduce risk and improve account security—This month, we announced the public preview of FIDO2 security keys support in Azure AD. Now, with FIDO2 technologies, you can provide users with seamless, secure, and passwordless access to all Azure AD-connected apps and services. Additionally, administrators can assign passwordless credentials to users and groups and allow self-service sign-up. To get started, check out our step-by-step documentation on enabling passwordless sign-in for Azure AD.

Discover, prioritize, and remediate vulnerabilities in real-time—Last month, we announced the general availability of Microsoft Threat & Vulnerability Management (TVM). TVM delivers a new set of advanced, agentless, cloud-powered capabilities that provide continuous, real-time, risk-based vulnerability management. If you already have Microsoft Defender ATP, the TVM solution is now available within your Microsoft Defender ATP portal. If you don’t have a subscription, you can sign up for a trial of Microsoft Defender ATP including TVM.

Improve productivity and collaboration

New capabilities in Microsoft 365 help you collaborate easily with others, organize tasks, and quickly find answers.

Communicate and collaborate more easily with new capabilities in Microsoft Teams—This month, we added new capabilities to Teams including Read receipts and Priority notifications to help ensure time-sensitive messages are received and prioritized. We also announced the new Announcements feature to highlight important news and now post a single message across multiple channels.

Animated screenshot of Select channels being used in Microsoft Teams.

Finally, the new time clock feature in Teams for Firstline Workers brings clock in/out capabilities to the Team Shifts module. And the targeted communication feature enables messages to be sent to everyone within a specific role—such as sending a message to all cashiers in a store or all nurses in a hospital.

These updates for Teams will be rolling out over the next couple of months.

Add polls to your Outlook emails and book meeting rooms with Outlook on the web—This month, we’re announcing two new generally available features in Outlook on the web. With Microsoft Quick Poll, you can now add polls directly to your Outlook emails, so recipients can vote directly in the email or click the provided link and vote in a browser window. To get started, download the Quick Poll add-in for Outlook.

Additionally, you can now easily book meeting rooms in Outlook on the web. When creating a meeting, you can quickly see which rooms are available, search by city or room, and view rooms that are available during recurring events.

Animated screenshot of a Teams meeting being created in Outlook.

Make answers in Yammer more discoverable—Now, questions in Yammer will stand out from general discussions with new, unique styling. Post authors and group admins can also mark the best response to questions as a “Best Answer,” making it easier for users to find answers. These changes are currently in private preview and will roll out to all Office 365 subscribers later this summer.

Animated screenshot of a Best Answer being voted up in Yammer.

Work together on tasks in Microsoft To-Do—Now, you can assign a task to someone on a shared To-Do list and work together to knock out tasks more quickly. To get started, just @mention someone to assign them a task, and everyone on the shared list will be able to see it.

Animated screenshot of a task being assigned in Microsoft To-Do.

Streamline IT management

Data-driven tools help you deliver seamless software deployments and improvements for Office in virtualized environments.

Improve the quality and reliability of software deployments—This month, we announced the public preview of Desktop Analytics, a cloud-based service that provides intelligence for you to make more informed decisions about the update readiness of your Windows clients ahead of new Windows 10 deployments. In combination with System Center Configuration Manager, Desktop Analytics is designed to create an inventory of the Windows apps running in the organization and assess app compatibility with the latest feature updates of Windows 10. Desktop Analytics is currently offered as an Office 365 service and requires an Office 365 subscription in your Azure AD tenant. To get started, enable Desktop Analytics in the Configuration Manager console.

Screenshot of Desktop Analytics dashboard.

Improve the Office app experience in virtual environmentsThis month, we announced new capabilities to help improve the user experience in virtualized environments. First, FSLogix technology, which improves the performance of Office 365 ProPlus in multi-user virtual environments, is now available at no additional cost for Microsoft 365 customers. Second, Windows Server 2019 will now support Office 365 ProPlus and OneDrive Files On-Demand in the coming months. Lastly, Outlook, OneDrive, and Teams are getting new capabilities to improve the user experience in a virtualized environment.

Drive digital transformation with new Microsoft cloud regions—Microsoft Office 365 services are now available from our new cloud regions located in South Africa and the United Arab Emirates (UAE). These local datacenters open the door for more organizations to embrace the benefits of the cloud with resilient cloud services that can help meet data residency, security, and compliance needs.

Other updates

  • Teams is now included in the monthly Office 365 updates for existing customers and will begin rolling out to existing installations over several weeks.
  • We retired the “Online” branding for the Office apps on the web. You’ll see this change reflected in the product experience in places such as the app headers, platform-specific commands, and help menus. This change reinforces that Office is a cloud-connected experience, which you can use through apps on the desktop, web, or mobile devices.
  • We recently announced OneDrive Personal Vault, a protected area in OneDrive that you can only access with a strong authentication method or second step of identity verification.
  • These five Outlook mobile tips and tricks can help small business owners save time and get more done quickly.

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Microsoft Teams reaches 13 million daily active users, introduces 4 new ways for teams to work better together http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/07/11/microsoft-teams-reaches-13-million-daily-active-users-introduces-4-new-ways-for-teams-to-work-better-together/ Thu, 11 Jul 2019 19:00:14 +0000 Two years ago this week, we launched Microsoft 365, an integrated set of apps and services designed to help customers transform workplace collaboration, streamline business processes, and protect critical information. At the center of Microsoft 365 is Microsoft Teams, the hub for teamwork that combines chat, video meetings, calling, and files into a single, integrated

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Two years ago this week, we launched Microsoft 365, an integrated set of apps and services designed to help customers transform workplace collaboration, streamline business processes, and protect critical information. At the center of Microsoft 365 is Microsoft Teams, the hub for teamwork that combines chat, video meetings, calling, and files into a single, integrated app. More than 13 million people now use Teams on a daily basis—and more than 19 million people use it weekly. With availability in 53 languages across 181 markets, Teams is powering teamwork for customers around the world, including Emirates, FedEx, Lexmark, The Adecco Group, KONE, and McCann Worldgroup.

Infographic showing Microsoft Teams outpacing Slack in daily active users with 13+ million. Slack DAU based on public disclosures, matched with month of disclosure. For dates between disclosures, straightline linear growth was assumed.

As part of extending Teams to every worker across all industries, today we’re announcing new capabilities in four areas that make it easier for customers to use Teams to communicate and collaborate.

1. Prioritize time-sensitive communication

Two new features in Teams will ensure that important messages get through.

  • Priority notifications alert recipients of time-sensitive messages, pinging a recipient every two minutes on their mobile and desktop until a response is received.
  • Read receipts in chat displays an icon to indicate when a message you sent has been read by the recipient.

Priority notifications and read receipts are starting to roll out this month.

2. Easily manage communications within and across teams

  • Announcements allow team members to highlight important news in a channel and are a great way to kick off a new project, welcome a new colleague, or share results from a recent marketing campaign.

Animated screenshot of Announcements in Microsoft Teams. A new hire is welcomed by a user.

  • Channel cross posting allows you to post a single message in multiple channels at the same time.

Animated image of cross channel posting in Microsoft Teams. A reminder is created by a user and using teh Select channels button, the user can post to General, Sales, and other channels available.

  • Channel moderation allows moderators to manage what gets posted in a channel and whether a post accepts replies.

Announcements is rolling out now. Channel moderation and channel cross posting are coming soon.

3. Make it easier for Firstline Workers to manage their schedules and receive updates

  • The new time clock feature in the Teams Shifts module allows workers to clock in and out of their work shifts and breaks right from their Teams mobile app. Managers have the option to geo-fence a location to ensure team members are at the designated worksite when clocking in or out.

Animated screenshot of Time Clock in the Teams mobile experience. A user has checked into their shift.

  • Targeted communication allows team members to message everyone in a specific role at the same time by @mentioning the role name in a post. For example, you could send a message to all cashiers in a store or all nurses in a hospital.

Animated screenshot of targeted communication in Microsoft Teams. A user has opted to target 4 people on their team with the Cashiers tag, before sendign a message.

Time clock is rolling out now. Targeted communication will start rolling out in August 2019.

4. IT administrators: Easily deploy the Teams client and manage policies for everyone in your organization

  • The Teams client is now available to existing installations of Office 365 ProPlus on the Monthly Channel.
  • Policy packages in the Teams admin center enable IT admins to apply a pre-defined set of policies across Teams functions, such as messaging and meetings, to employees based on the needs of their role.

Policy packages in the Teams admin center is coming soon.

Building a robust partner ecosystem with Teams

Partners play a critical role in helping customers use Teams to streamline business processes, and today we’re announcing four new partner initiatives.

  1. Contact center solutions—Contact centers are an important part of customer service operations at many companies. We’re working with Five9, Genesys, NICE inContact, and other leading contact center solution providers to enable integration between Teams and contact center solutions.
  2. Call recording for compliance—Since many industries have regulatory policies that require the recording of calls and meetings, we’re partnering with compliance recording partners, including ASC, NICE, and Verint to add this capability to Teams.
  3. Workforce management—Microsoft has teamed up with retail IT solutions provider REPL to develop an integration between Teams and JDA’s workforce management solution. The integration enables shift schedule information to be viewed with near real-time accuracy in the Teams Shifts module. This gives Firstline Workers the ability to access and request changes to their existing shift schedules via the Teams app.
  4. Partner-led Teams trial—To support partners in helping customers realize the power of Teams, we are launching a new Partner-led Teams trial. This new trial will enable Microsoft 365 partners to offer their customers a free six-month trial to provision the full Teams experience for customers with Exchange Online Only or who haven’t yet moved to the cloud. The trial will be available to eligible customers through Microsoft Cloud Service Provider partners starting August 1, 2019. Read Microsoft Partner Guidance for Partner-initiated Microsoft Teams Trial for more details.

Helping our customers transform the way work is done

Lexmark uses Teams to power project efficiency. From the legal department to supply chain to co-creating marketing content, Teams is part of Lexmark’s transformation with Microsoft 365.

DXC technology logo.

With 130,000 employees across 70 countries, DXC chief technologists use Teams to collaborate on customer proposals and share best practices.

Belgian Federal Police logo.

Canine officers in the Belgian Federal Police use Teams to stay connected in the field and with operational support.

Godrej properties logo.

One of the largest real estate management companies in India, Godrej Properties uses Teams to bring together employees, vendors, and contractors and keep project stakeholders up to date.

Get started with Teams

Teams is transforming workplace collaboration and helping streamline business processes all over the world. But don’t take our word for it—try it for yourself. Get started with Teams for free today!

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Improving the Office app experience in virtual environments http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/07/01/improving-office-app-experience-virtual-environments/ Mon, 01 Jul 2019 16:00:29 +0000 Microsoft 365 is designed to help organizations digitally transform workplace collaboration. Many customers that I work with use virtualization, and they’re always looking for ways to cut costs and improve the user experience. To help, we acquired FSLogix last November, and today I’m pleased to announce four new capabilities to further improve the user experience

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Microsoft 365 is designed to help organizations digitally transform workplace collaboration. Many customers that I work with use virtualization, and they’re always looking for ways to cut costs and improve the user experience. To help, we acquired FSLogix last November, and today I’m pleased to announce four new capabilities to further improve the user experience in virtualized environments:

  • FSLogix technology, which improves the performance of Office 365 ProPlus in multi-user virtual environments, is now available at no additional cost for Microsoft 365 customers.
  • Windows Server 2019 will add support for OneDrive Files On-Demand in the coming months.
  • Office 365 ProPlus, our flagship Office experience, will be supported on Windows Server 2019.
  • And we’ve added new capabilities to Outlook, OneDrive, and Microsoft Teams in Office 365 ProPlus to improve the user experience in a virtualized environment.

Get the same reliable experience with Office apps in any environment with FSLogix

The FSLogix container technology is now fully integrated with Office apps in virtual environments. This technology improves the speed and reliability of virtualized Office apps to feel like the experience of using Office apps on a dedicated machine. The FSLogix containers work in virtualized environments, including those provided by Microsoft, Citrix, and VMWare. This technology is now included at no extra charge if you are licensed for any of the following Microsoft solutions:

  • Microsoft 365 E3/E5/A3/A5/Student Use Benefits/F1/Business
  • Windows 10 Enterprise E3/E5
  • Windows 10 Education A3/A5
  • Windows 10 VDA per user
  • Remote Desktop Services (RDS) Client Access License (CAL) and Subscriber Access License (SAL)

Learn more about FSLogix.

Easily access OneDrive Files On-Demand with Windows Server 2019

Using OneDrive Files On-Demand, people can access all their files in OneDrive while only downloading the ones they’re using to save hard drive space on their devices. In the coming months, Windows Server 2019 will support OneDrive Files On-Demand for virtualized Office apps users. This support will couple the fast access to files that users love, with reduced User Profile Disk storage requirements and cost savings that businesses need. Learn more about how to take advantage of this new capability with Windows Server 2019.

Run Office 365 ProPlus on Windows Server 2019

While Office 365 ProPlus provides the best experience when running on Windows 10, we know some of you rely on Windows Server to provide virtual desktop services for your users. For those still needing to migrate from Windows Server 2008/R2 before it reaches end of support in January 2020, or from Windows Server 2012/R2 before it is no longer supported as a platform for ProPlus, I’m happy to share that we’ll support Office 365 ProPlus running on Windows Server 2019. This enables you to take advantage of the Files On-Demand capabilities coming to Windows Server 2019 I mentioned above, and to leverage the latest Windows Server platform.

Get a better experience with Office apps in virtual environments

There are also significant enhancements to the virtualization experience for several apps in Office 365, including Outlook, OneDrive, and Teams.

  • Outlook Cached Mode improvements help people running Outlook on virtual desktops access email and calendars faster:
    • Sync Inbox before Calendar means people get faster access to email so they can start working right away.
    • Reduce the number of folders that are synced by default, and an Admin option to reduce the Calendar sync window; both of which help syncs complete faster.
  • OneDrive now features a per-machine installation option, allowing people to share a single installation of the OneDrive app while still maintaining their own individual folders and files as if they are on their own device.
  • Teams also has a per-machine installation for Chat and Collaboration. In the coming months, we’ll offer Calling and Meetings in Teams through Audio/Video Media optimization in collaboration with Citrix. We’re also planning additional Teams enhancements, including improved app deployment, support for Windows Virtual Desktop, performance enhancements, and optimized caching for non-persistent setups.
  • Windows Search per-user index allows each user profile to persist its own search index, so that search is fast and individualized.

If virtualization is an important part of your IT strategy, we think you’re going to love these new capabilities. If you’re interested in evaluating the Office 365 apps enhancements we announced today in your own virtual environment, please visit the Microsoft Download Center.

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Why hospitality industry leaders are focusing on employee engagement to enhance the guest experience http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/06/17/hospitality-industry-leaders-employee-engagement-enhance-guest-experience/ Mon, 17 Jun 2019 16:00:18 +0000 This week, hospitality industry leaders are gathering in Minneapolis, Minnesota, for the world’s largest hospitality technology show, HITEC. It’s an exciting time for the tourism industry as technology transforms the way companies compete, operate, empower their employees, and serve their guests. I’m especially energized by Microsoft’s opportunity to empower the people who are in the

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This week, hospitality industry leaders are gathering in Minneapolis, Minnesota, for the world’s largest hospitality technology show, HITEC. It’s an exciting time for the tourism industry as technology transforms the way companies compete, operate, empower their employees, and serve their guests.

I’m especially energized by Microsoft’s opportunity to empower the people who are in the best position to represent hotel and travel brands with their customers—Firstline Workers. These are the employees behind the front desk, from the concierge who delivers a knowledgeable recommendation, to the committed staff working behind the scenes from check-in to check-out.

Transforming the Firstline Worker experience

By giving Firstline Workers modern tools that enable them to access information, stay connected, and communicate with coworkers in real-time, hospitality companies can create a more connected organization, and address guest needs on the spot.

Here are just a few ways hotels are integrating Microsoft solutions to improve the employee experience:

  • Using Microsoft Teams’ mobile-first capabilities, Firstline Workers can easily communicate, collaborate, and share best practices across the organization. Earlier this year, we announced new capabilities—including urgent messaging, location sharing, and image annotations—which enable hotels to act with agility, leading to a superior guest experience.

Image of three phones side by side showing Microsoft Teams in action. One phone shows a map, another an urgent alert, another a picture of a minifridge, with a can circled.

  • Using PowerApps and Shifts, organizations can digitize everyday activities—from repetitive and administrative to more personalized and role-specific tasks. For example, housekeepers use it to keep track of room tasks, helping reduce costs and freeing up time to focus on delighting guests.

Image of three phones showing PowerApps and Shifts. Two phones show analytics reports, the third a schedule in Shifts.

  • Using Microsoft Stream hotels can deliver dynamic, role-based content to increase engagement and retention of training programs—as well as support peer-to-peer information sharing.

Image of a laptop open displaying a video in Microsoft Teams.

Helping our customers succeed

Leading hotel brands, including Marriott International and Red Lions Hotel Corporation (RLH), are at the forefront of empowering their Firstline employees with digital communication and collaboration. In doing so, they’re building cultures of employee engagement, and meeting the needs of their guests in new ways.

Marriott recently selected Microsoft 365 to enhance productivity, collaboration, and workflows. Sales specialist Peter McDermott says, “In a world where guests demand answers, it’s more important than ever to connect with your teams… With Teams, whether my coworkers are across the hall or across the country, we can always stay connected to exceed customer expectations.”

RLH is also using Microsoft 365 to help accelerate innovation and enable new capabilities inside the company. The company has rolled out Teams to its entire workforce to make it easier for employees to connect with coworkers in other departments and streamline processes.

“The persistence of communication is what distinguishes the Teams solution. The style is somewhere in between, where IM might be too loose, and email, which is much more formal. It’s much more of a conversation; it’s much more efficient. We don’t have people saying where’s this or where’s that because they haven’t lost it in the noise of email,” says John Edwards, CIO for RLH Corporation.

Join us at the HITEC conference

This week, members of the Microsoft team will be at HITEC, the annual hospitality tech conference. Visit us at the Microsoft booth (#1634) and learn how Microsoft is enabling intelligent hospitality.

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New SharePoint home sites headline Microsoft 365 innovations for the intelligent workplace http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/05/21/sharepoint-home-sites-microsoft-365-innovations-intelligent-workplace/ Tue, 21 May 2019 16:00:33 +0000 Today at the SharePoint Conference (watch the keynote online today at 12 PM PT at the SharePoint Virtual Summit), we showcased recent and upcoming innovations in SharePoint and across Microsoft 365—including SharePoint home sites, a dynamic, engaging, and personalized employee experience for your organization. These innovations power the intelligent workplace, where teams can collaborate and

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Today at the SharePoint Conference (watch the keynote online today at 12 PM PT at the SharePoint Virtual Summit), we showcased recent and upcoming innovations in SharePoint and across Microsoft 365—including SharePoint home sites, a dynamic, engaging, and personalized employee experience for your organization. These innovations power the intelligent workplace, where teams can collaborate and streamline workflows, organizations can engage employees and communicate effectively, and individuals can be more creative and productive with experiences and insights powered by artificial intelligence (AI).

The world-class applications in Microsoft 365—including SharePoint, OneDrive, Microsoft Teams, Yammer, Microsoft Stream, PowerApps, and Microsoft Flow—enable digital transformation for more than 500,000 customer organizations and 180 million commercial active users.

Today, I’d like to share highlights of our innovations across the following areas:

  • The intelligent intranet featuring SharePoint home sites.
  • Innovations in Yammer and Microsoft Stream for employee engagement and communications.
  • Intelligent file experiences, sharing, and controls with OneDrive.
  • Turbocharging Microsoft 365 performance, security, intelligence, and innovation.

The intelligent intranet featuring SharePoint home sites

Visionaries know that an intelligent intranet powers employee experience, organizational alignment and cultural transformation. The heart of the digital workplace, an intelligent intranet provides shared content and solutions for collaboration, connects people and content across teams and siloes to harness collective knowledge, and drives employee engagement and communications.

Today, one such visionary—Takeda Pharmaceuticals’ Kevin Schramm, Head of IT Strategy and Operations—shared their compelling story. When Takeda, a world-leading pharmaceutical company based in Japan, acquired Shire, a U.S.-based company, they built a SharePoint intranet in just four months to connect the workplace, drive organizational alignment, and power communication for more than 60,000 employees worldwide. Kevin explained, “Starting on Day 1, we wanted to begin to create a shared culture that reflected our values. A new intranet was a key part of representing the combined company to our employees. SharePoint allowed us to meet very aggressive deadlines and helped bring our organizations together, successfully.”

For more than a decade, SharePoint has powered award-winning intranets for hundreds of thousands of customers, leading the industry across every geography and industry. With the move to the cloud, customers have inspired us to deliver even more out-of-box capabilities that accelerate time-to-value. Since the Future of SharePoint event only three years ago, SharePoint has reinvented the intelligent intranet, delivering flexible solutions for teamwork, engaging employee experiences, and AI-powered search and content management. Communication sites, organizational news, hubs, modern team sites, pages, lists, and libraries are now available across browsers and devices, and in the highly rated SharePoint mobile app.

Shareable video.

SharePoint home sites

Today, we announced a revolutionary step forward, further accelerating time-to-value for customers. SharePoint home sites are an intelligent, integrated employee experience—a landing page—for your organization that:

  • Connects the workplace with Microsoft Search and megamenu navigation.
  • Shares relevant news and content to each user based on their role and place in the organization.
  • Engages employees with conversation and compelling video powered by Yammer and Microsoft Stream.
  • Powers individual productivity with personalized content, information, and navigation.

Image of several devices displaying SharePoint home sites, which provide a dynamic, engaging, and personalized employee experience for organizations.

SharePoint home sites provide a dynamic, engaging, and personalized employee experience for the organization.

A home site is a SharePoint communication site with superpowers that is:

  • An organizational news source, by default. News published to the home site is visually marked to indicate it is official news and syndicated to all users with access to the home site.
  • The landing page for the new home view on the SharePoint mobile app.
  • Connected to the enhanced SharePoint start page (formerly referred to as “SharePoint home”), which features improved navigation, insights into activity across your sites, views of your documents to help you get back to your work quickly, and the enhanced saved for later view of news and content you’ve flagged for review.
  • An enterprise-wide Microsoft Search experience, from the search box in the suite bar.

Where intranet portal projects of the past were often measured in months, you can now deploy a home site in minutes and then—with no code—customize and brand the out-of-box web parts, navigation, and site design to reflect the voice and priorities of your organization.

Of course, SharePoint remains a powerful platform for delivering applications on the intranet. Now, you can add any of the hundreds of third-party applications available in Teams to any SharePoint site. And you can embed solutions built with the SharePoint Framework by your developers or by our extensive network of SharePoint partners. We’re pleased to announce more than a dozen partners have agreed to integrate their intranet offerings closely with the SharePoint intelligent intranet to empower our customers with an extensive range of solutions that are optimized for performance and compatibility with the SharePoint mobile application and future innovations.

We’re thrilled to introduce home sites and to empower customers to build wholly new, intelligent employee experiences. Learn more about SharePoint home sites and other innovations for the intelligent intranet.

Innovations in Yammer and Microsoft Stream for employee engagement and communications

SharePoint home sites feature out-of-box integration with Yammer and Microsoft Stream. Today, we showcased innovations for Yammer and Microsoft Stream that unlock high-value scenarios for employee engagement, communication, and learning.

Innovations for Yammer

Yammer connects people across the organization with open conversation. Yammer’s lightweight conversational experience across devices fosters inclusivity by giving every employee a voice and the ability to express thoughts, ideas, and feedback. With the new Yammer question and answer feature, you can ask a question and then you or a group admin can mark the best answer—making the knowledge easier to share and reuse in the future. Additionally, a group can feature intelligent, bot-like responses to frequently asked questions.

Image portraying Yammer question and answer functionality. A cursor clicks "mark best answer" on a person's reply.

Yammer question and answer makes it easier for people to find answers across the organization.

To accelerate your organization’s success with Yammer, we’re pleased to announce that e-Discovery for Yammer will be available to all customers using Yammer groups connected to Office 365 groups. In addition, to support the unique data residency requirements for European customers, we’re accelerating availability of in-geo data storage for Yammer in the EU, available today. Now, Yammer messages and files attached to Yammer messages will be stored at-rest in our EU datacenters, for new Yammer networks in the EU.

New capabilities for Microsoft Stream

Customers are increasingly turning to video as a compelling way to support communications, learning, and engagement. Today, we celebrated new announcements for Microsoft Stream, powering intelligent video in Microsoft 365. You can securely record, upload, and share video from the Microsoft Stream mobile app for iOS and Android. We also demonstrated how you can easily insert polls, surveys, or quizzes into videos with Microsoft Forms.

Image of two phones displaying the Microsoft Stream mobile app.

Record, upload, and share video securely with the Microsoft Stream mobile app.

Image of a laptop open, on its screen is a Microsoft Stream poll being taken.

Embed a quiz, poll, or survey in a video with Microsoft Stream.

Update on SharePoint spaces

At the SharePoint Conference 2018, we shared an early look at SharePoint spaces, which enable anyone to create compelling, mixed reality experiences viewable across headsets and browsers. Customer interest has been overwhelming, with over 1,800 companies across the globe and across industries applying for our limited preview. We’ve been working with a handful of those customers to develop our plans for SharePoint spaces, and we’ve been collaborating on industry standards for 3D and virtual reality.

Today, we gave another small glimpse into our progress by showing an example used here at Microsoft, which allows people to experience our original campus and to connect with the vision for the new campus using 2D and 3D video and 360-degree images. We look forward to sharing much more about SharePoint spaces at Ignite 2019.

At Microsoft, our own cultural transformation was scaled to include more than 110,000 employees worldwide by engaging employees with Yammer and live events. We’re excited to learn from our customers, who are now empowered with the same capabilities to drive cultural transformation, organizational alignment, open conversations, compelling communications, and immersive experiences for learning and development.

Learn more about announcements for Yammer and new features for Microsoft Stream.

Intelligent file experiences, improved sharing and controls with OneDrive

OneDrive is the files app in Microsoft 365 where you can work with all your files—your individual work files and the files shared with you across Microsoft 365—on PC or Mac, across browsers, and across devices with highly rated apps for iOS and Android. Improvements to sync include differential sync for all files—Office files already feature differential sync—which will accelerate sync and reduce network utilization, and support for Windows Virtual Desktop, currently in preview. These improvements enable organizations to deliver cloud-connected experiences and users to work with cloud files within native experiences like File Explorer and Finder.

OneDrive lets you find the files that matter most, with Microsoft Search in OneDrive and new, AI-powered experiences that provide personalized recommendations. OneDrive’s enhanced file hover cards will show you file insights, activity, and lifecycle signals such as DLP policies. And the new save for later feature lets you flag a file that you want to return to at a better time.

The OneDrive web application features a new, full-fidelity files experience for shared libraries, enabling you to sync files to your PC or Mac, work with metadata columns and custom views, and preview more than 320 file types—including 360-degree images and AutoCAD DWG files. And collaborators can now add comments to any of the 320+ file types—including images, CAD drawings, PDFs, and more—with new support for comments on non-Office files.

Image of a comment left in a Word document stored in OneDrive.

Intelligent experiences in OneDrive include a full-fidelity files experience for shared libraries, including conditional formatting and metadata; file hover cards with file insights and activity; and rich collaborative features.

We made it easier to collaborate on files with people inside and outside your organization—within the sharing policies set by your organization—directly from OneDrive. You can now create a shared library with a streamlined experience backed by an Office 365 group, allowing you to specify the people you want to share with. Of course, you can also share files in Teams, the hub for teamwork, where a new file sharing control in Teams chat lets you choose whether to upload a copy of the file or share a link, for which you can configure the access provided by the link. We’re also bringing the new sharing control to Outlook.

Image of a conversation in Microsoft Teams.

Manage access when you share files in a Teams chat.

Image of a file shared in Outlook.

Manage access when you share files in Outlook.

Finally, we’re introducing a new request files capability. You can select a folder and invite people to add files. Everyone can upload files to the folder and see only their files. And, as files are added, you receive a notification. Request files unlocks scenarios where files need to be collected from multiple individuals, while preventing individuals from seeing others’ files.

Learn more about these highlights, when they’ll arrive in your tenant, and the rest of the innovations we announced for sharing and working together on files on the OneDrive blog.

Powering content collaboration with turbocharged SharePoint file storage

Microsoft 365 is the most feature-rich, intelligent, and trusted cloud for your content. SharePoint powers content collaboration in Microsoft 365, and we’ve invested billions of dollars across research and engineering to drive massive improvements to the capabilities, performance, scalability, and security of Microsoft 365.

Today, we spotlighted some of those “behind the scenes” investments:

  • Accessing data from Microsoft 365 is ten times faster than it was just two years ago.
  • Your experience in Office 365 is three times faster than a year ago, with investments across our architecture that accelerate your experience even when you are working far from your own datacenter.
  • To drive faster, more responsive intelligence and insights, we’ve worked so that content you add or modify is searchable in seconds.
  • You can view more than 320 file types, without requiring dedicated applications, across Microsoft 365 web, mobile, and desktop applications and Windows 10.
  • Differential sync, coming to OneDrive, will synchronize large files significantly faster and considerably reduce network utilization by sync.

SharePoint investments in performance, scalability, collaboration, and intelligence are powering significant innovations for content collaboration across Microsoft 365. Recent examples include the release of Microsoft Search to general availability across SharePoint, Office.com, and Bing.com, and revolutionary new capabilities for real-time, intelligence-assisted collaboration that we previewed in our demonstration of the Fluid Framework.

You can learn more about the SharePoint file storage improvements that make Microsoft 365 the best cloud for all of your content and collaboration in Turbocharging Microsoft 365 cloud user experiences.

Finally, we continue to invest in capabilities that enable IT organizations to govern users, devices, and content with industry leading security and compliance controls, so that IT can empower the business and rest easy that information is protected.

  • Classification labels provide consistent management of information lifecycle, security, and compliance across Microsoft 365.
  • High-value compliance control and global footprint, including general availability of Multi-geo Capabilities for SharePoint and Office 365 groups.
  • New enterprise information archiving features to natively archive third-party data into Microsoft 365, new solutions to help organizations achieve compliance requirements, such as Records Management, and updates to Supervision including new out of the box machine learning models to harness intelligence and identify questionable content for further review. These solutions are generally available with Microsoft 365 E5 and E5 Compliance offerings.

You can read more about today’s announcements for security, compliance, and manageability in Updates to SharePoint security, administration, and migration and New Records Management solution and machine learning updates come to Microsoft 365 compliance.

Inspiration and next steps

The innovations and vision we announced today are inspired by you—your success, your stories, your questions, and your wish lists. Our team listens closely and creates capabilities that we hope in turn inspire you to transform your organization with an intelligent workplace.

Watch the SharePoint Virtual Summit starting May 21, 2019 at 12 PM PT and keep your feedback coming. We’ll see you at Ignite 2019 where we’ll have—believe it or not—even more big announcements to share. Until then, I encourage you sign up for our new monthly update, which will be the best place to keep in touch with announcements, guidance, and tips across Microsoft 365’s communication and collaboration experiences.

Also, see the following resources to learn more:

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Building the inclusive workplace we imagine, together http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/05/15/building-inclusive-workplace-together/ Thu, 16 May 2019 04:00:45 +0000 Today marks Global Accessibility Awareness Day, one of the days we get to celebrate the progress our customers and partners have made to make their workplaces more inclusive, and then look ahead to what more we can do as a community to empower everyone in the workplace. We celebrate because our customers are empowering their

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Today marks Global Accessibility Awareness Day, one of the days we get to celebrate the progress our customers and partners have made to make their workplaces more inclusive, and then look ahead to what more we can do as a community to empower everyone in the workplace.

We celebrate because our customers are empowering their employees both with the accessible technology built into Microsoft 365, and with the inclusive cultural practices that make people love coming to work. We are comparing notes and learning from them as we also build that same inclusive culture at Microsoft.

Here in the U.K., we recently celebrated a milestone—a point on our journey—with recognition from the U.K. Government as a Disability Confident Leader. This status is awarded to organizations that commit to diversity and inclusion and encourage suppliers and vendors to do the same. Our team has worked tirelessly to put processes in place that can both create and sustain a diverse and inclusive culture; attracting and recruiting people with disabilities via our global Inclusive Hiring Program; training managers to understand the needs of those with visible and non-visible disabilities; assessing people for roles more flexibly so those with disabilities have the best opportunity to show their skills; adjusting workplaces to include sign language interpreters, and ensuring all staff have access to disability equality awareness training.

Looking ahead

We also look ahead to our big vision—an accessible and inclusive workplace for everyone—and what more we can do as a company and as a community to make it a reality. Today we’re excited to announce that live captions and subtitles in PowerPoint are rolling out now, and will soon be generally available to Microsoft 365 and Office 365 subscribers worldwide for Windows, Mac, and the web. We also look forward to the coming release of other new inclusive technologies built into Microsoft 365, like live captions and subtitles in Teams Meetings.

Present inclusively with live captions and subtitles in PowerPoint—We know how powerful a great presentation can be—whether it inspires us or aligns us to a common goal. Now, with support for 12 spoken languages and 60+ on-screen captions or subtitle languages, people who are deaf or hard of hearing can be included in these important team building moments. Additionally, with an increasingly global and remote set of collaborators, those who speak a different language from the presenter, or are listening in from a loud environment, can also more easily be included.

Transform the meeting experience for people with disabilities—We also know the critical role meetings play in how we work, and recently announced that live captions and subtitles will also be available in Teams Meetings. These capabilities are coming soon as a preview in English and complement the captioning and transcription features already generally available for recorded Teams meetings and live events in Stream, Teams, and Yammer. Whether in a 1-1 with your manager, or a company-wide all hands, everyone should feel included when the team gets together to meet, including people who are deaf or hard of hearing.

We constantly release new features and improvements to make our products not just compliant with the latest standards, but empowering for all users, both with and without disability. We encourage you to read all about these features in the Microsoft Accessibility Features Sway.

Building the inclusive workplace together

Many of our customers are committed to making this vision of an inclusive workplace a reality and are partnering with us to make it happen. Last month the Federal Government of Canada chose Microsoft as a partner in their effort to create a more modern and accessible Public Service. The Honourable Carla Qualtrough, Minister of Public Services and Procurement and Accessibility, said, “Equipping our public servants with accessible, reliable, and innovative technologies will unleash the potential of our world-class public service and result in better service delivery for all Canadians.” Here at Microsoft we agree—only when we represent the diversity we see in the world internally can we build the most innovative technology and serve our customers as they ought to be served.

We also see Rogers Communications, a leading Canadian communications and media company, shares our vision of a more inclusive workplace. Rogers is doing everything from transforming their physical workplace to be more collaborative and inclusive, to using the accessible technologies built into the Microsoft 365 applications their employees can use every day. Best of all, we’re helping and learning from each other along the way—our teams work regularly with Rogers to understand how our technology can better support their commitment to building an inclusive workplace, and Rogers’ Persons with Disability Diversity group works with us to learn how we embed Inclusive Design principles into our products and our culture. Read the full blog, published today, to learn more about how Rogers is building an accessible and inclusive culture to benefit employees, customers, and the broader community.

Join us!

We have so much more to do—as an organization, an employer, a leader, and a follower—in this journey towards an accessible and inclusive workplace, and we hope you’ll join us. Visit the Microsoft Accessibility site to learn more about our approach. Share your learnings with #LearningTogether and #GAAD and continue the conversation with @MSFTEnable on Twitter.

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Minimize distractions and stay focused with AI-powered updates in Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/05/06/minimize-distractions-stay-focused-ai-powered-updates-in-microsoft-365/ Mon, 06 May 2019 15:30:28 +0000 It’s no secret that work and life are speeding up. It’s not uncommon to spend all day in meetings, writing emails, or on the phone, leaving little time to focus on what is most important to you. Many of us have never-ending to-do lists and spend time working after hours to complete pressing tasks. MyAnalytics,

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It’s no secret that work and life are speeding up. It’s not uncommon to spend all day in meetings, writing emails, or on the phone, leaving little time to focus on what is most important to you. Many of us have never-ending to-do lists and spend time working after hours to complete pressing tasks. MyAnalytics, your source of personal productivity insights in Microsoft 365, was built to help with these very challenges—and today it’s getting a refresh.

Via a dashboard, Insights in Outlook, and weekly email digests, MyAnalytics provides insights and AI-powered suggestions to help you work smarter. A new MyAnalytics experience—generally available starting today—makes the insights more outcome-oriented in four key areas: focus, wellbeing, network, and collaboration. For example, insights that previously showed you the hours you spent on email, chats, calls, and meetings outside your working hours over the past week now show you the number of days you successfully disconnected after work over the past month. That way, you can set goals and build habits that help you achieve more quiet days.

Shareable video.

To make these insights even more actionable, in the coming quarters, we’ll introduce the ability to create personal plans to make it easy to set goals and take steps toward improving your work patterns each day. Focus plan will be the first in this series of MyAnalytics updates. By helping you plan focus time on a regular basis to complete your most pressing tasks and limiting distractions, focus plan in MyAnalytics will help you balance collaboration with meaningful output. Today, we’re unveiling the core elements of the focus plan.

Create a personal focus plan

Productivity preferences are different for everyone, but experts on deep work report that setting aside regular blocks of time to focus on challenging work can have massive benefits. With the focus plan, MyAnalytics will help you establish a daily focus time routine. The focus plan will offer you the flexibility to have daily focus time booked automatically based on your availability, or surface suggestions to book focus time manually as you work in Outlook. The automatic booking algorithm will prioritize booking morning hours, if they are open, so you can be at your peak capacity for tackling challenging analytics tasks.

MyAnalytics Dashboard with Focus tab selected. User clicks “Try it out” to get started and has book focus time automatically every day. Outlook calendar shows focus time slots in green.

Maintain your focus routine

If you receive a meeting invite that conflicts with booked focus time, Outlook will provide inline suggestions and weekly email digests with actionable messages—making it easy to reschedule the focus time right from your inbox and maintain your routine.

Email digest shows your week in review, calling out number of days with booked focus time. Also helps plan the next two weeks, highlighting days with no focus times or conflicts.

Make time for outstanding tasks

To help you set aside time for pressing tasks—tasks you promised to complete for coworkers and tasks they asked you to get done—new inline suggestions and adaptive cards in email digests will be introduced in Outlook. These will use AI to surface outstanding tasks from emails, making it seamless for you to reserve focus time for them.

Inline suggestion in Outlook highlights an outstanding task for the person user received an email from. User adds the task to an upcoming focus time slot.

Work uninterrupted during focus time

Information worker studies find it takes an average of around 23 minutes to return to your original task after interruptions or self-distractions. To help limit these when you are trying to get deep, meaningful work done, Microsoft Teams will automatically switch to “Do Not Disturb” during focus time. Your status will be set to “Focus” and you will only get notifications for messages that are urgent or from contacts with priority access during focus time.

A notification indicates focus time has begun. Teams automatically enters “Do not disturb” state and shows the user’s status set as “Focus.”

We’re on a journey at Microsoft to build technologies that empower you to do your best work. Visit the new MyAnalytics personal dashboard and check out the weekly email digests—generally available today. They can help you better understand your current work patterns and get actionable insights to prioritize focus, disconnect and recharge, keep up with important contacts and relationships, and improve team collaboration.

Stay tuned in the coming months for the preview of focus plan to Microsoft 365 and Office 365 Enterprise customers who have MyAnalytics as part of the E5 plan, as an add-on to E1 and E3, or with Workplace Analytics. Over time, focus plan will become available with additional plans that have business hosted email (Exchange Online).

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New people-centered experiences in Microsoft 365, the world’s productivity cloud http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/05/06/build-2019-people-centered-experiences-microsoft-365-productivity-cloud/ Mon, 06 May 2019 15:30:25 +0000 Today at Microsoft Build 2019, we announced the latest innovations in Microsoft 365. We first launched Microsoft 365 almost two years ago by bringing together Office 365, Windows 10, and Enterprise Mobility + Security into a single solution. Since then, we’ve introduced new offerings like Microsoft Teams, Microsoft Search, and Microsoft Stream to create a

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Today at Microsoft Build 2019, we announced the latest innovations in Microsoft 365. We first launched Microsoft 365 almost two years ago by bringing together Office 365, Windows 10, and Enterprise Mobility + Security into a single solution. Since then, we’ve introduced new offerings like Microsoft Teams, Microsoft Search, and Microsoft Stream to create a set of deeply connected experiences available whenever and wherever you want to be productive. In many ways, this follows the same pattern we took with Office a little over 30 years ago when we created the world’s most widely used suite of productivity apps by combining Word, Excel, and PowerPoint. With Microsoft 365, we’re building the world’s productivity cloud—a solution to help people work smarter together on any device. The updates you’ll see today are our next step in creating a new way to work by breaking down barriers between people and across apps and devices.

Underpinning all of this innovation is the Microsoft Graph, our customers’ secure and compliant record of their productivity activity in the Microsoft Cloud. It helps developers create people-centered, cross-platform experiences by providing context about an organization’s work that flows across documents, apps, and devices. The Microsoft Graph powers the most important components of Microsoft 365, from “born in the cloud” experiences like Microsoft Teams, Microsoft Search, and MyAnalytics, to modern, cloud-connected collaboration in existing apps like Word, Excel, and PowerPoint. Read on for the latest updates to these experiences and the underlying developer technologies that make them possible.

Leverage the power of the open web with Microsoft Edge, whether you’re browsing or developing

In December, we announced our intention to adopt the Chromium open source project in the development of Microsoft Edge on the desktop. We’re excited to work with the larger Chromium open source community to create better web compatibility for our customers and less fragmentation of the web for all web developers. Today at Build, we’re announcing a host of new features for the next version of Microsoft Edge on Windows 10 that address some of the fundamental frustrations with browsers today, including:

  • Internet Explorer mode—Internet Explorer mode integrates Internet Explorer directly into the new Microsoft Edge via a new tab. This allows businesses to run legacy Internet Explorer-based apps in a modern browser.
  • Privacy Tools—Additional privacy controls which allow customers to choose from 3 levels of privacy in Microsoft Edge—Unrestricted, Balanced, and Strict. Depending on which option you pick, Microsoft Edge adjusts how third parties can track you across the web, giving customers more choice and transparency for a more personalized experience.
  • Collections—Addressing the information overload customers feel with the web today, Collections allows you to collect, organize, share and export content more efficiently and with Office integration.

And for developers who have built Chromium compatible websites or extensions, we’re ensuring they’ll see the same compatibility in the Edge browser without additional work. These features and more will begin to roll out over time as we get closer to the broader launch of the next version of Microsoft Edge. To download the latest preview builds, visit the Microsoft Edge Insider site. For more detail on today’s announcements, please visit our developer blog.

A new class of shared, interactive web experiences powered by the Fluid Framework

We’re also committed to making the web more productive and collaborative for all browsers. Today we’re announcing the Fluid Framework, a developer technology for building a new class of shared, interactive experiences on the web. It offers three key capabilities. First, experiences powered by the Fluid Framework will support multi-person coauthoring on web and document content at a speed and scale not yet achieved in the industry. Second, it provides a componentized document model that allows authors to deconstruct content into collaborative building blocks, use them across applications, and combine them in a new, more flexible kind of document. Third, the Fluid Framework makes room for intelligent agents to work alongside humans to translate text, fetch content, suggest edits, perform compliance checks, and more. We’ll make this technology broadly available to developers and integrate it into Microsoft 365 experiences like Word, Teams, and Outlook to transform the way that you work with these tools. We will launch both the software developer kit and the first experiences powered by the Fluid Framework later this year.

Screenshot of Fluid Framework in action. Live translation happening across nine different screens.

Moving from commands to conversations: a new approach to intelligent agents

At Build this morning, we demonstrated a new approach to virtual agents that moves beyond the restrictions of self-contained commands to a truly conversational experience. The traditional approach to virtual agents relies on a manually curated set of skills or intents to map what a person says to the appropriate action in a back-end system. As a result, virtual agents today can’t combine skills or carry the context of one interaction into the next.

Last year, Microsoft acquired a company called Semantic Machines, bringing with it some of the world’s leaders in conversational AI. Together with Microsoft researchers, we’ve built breakthrough new conversational AI technology that will power a new class of multi-turn, multi-domain, and multi-agent experiences. Our technology builds up memory from turn to turn to let you get more done. It crosses skill boundaries, connecting together back-end services, both within Microsoft and externally. And it’s aimed towards a future where every organization has their own agents with their own unique contexts, just like they have their own websites and apps today, and where those agents can seamlessly interoperate.

This new conversational engine will be integrated into Cortana and made available to developers through the Bot Framework, as well as other Azure surfaces and beyond, powering conversational experiences across the company and our customer ecosystem.

Derive deep insights about effective work patterns with Microsoft Graph data connect

Data can be a powerful enabler of cultural change and new ways to work. Today we’re announcing the general availability of Microsoft Graph data connect, a service that helps organizations bring together productivity data from the Microsoft Graph with their own business data securely and at scale using Azure Data Factory. The Microsoft Graph is an incredible resource to help individuals and organizations understand how they work. But without data on the context and outcomes of their work—like sales or line of business performance—it’s an incomplete picture. By allowing organizations to maintain control of their data, while bringing it together in a secure and compliant way, data connect lets organizations derive deep insights about effective work patterns that they can promote throughout their organization. Visit this blog post to learn more about all of the Microsoft Graph announcements at Build 2019.

Use Microsoft Search to tap into your organization’s collective knowledge

Today we’re announcing the general availability of Microsoft Search, rolling out to customers now. The collective knowledge of your organization is one of its most powerful tools, and Microsoft Search provides the ability to tap into it without leaving the flow of your work. You’ll now find the Search box in the same prominent place across Microsoft 365 experiences you use daily, including Office, SharePoint, OneDrive, Outlook, Windows, and Bing. And through a deep connection to the Microsoft Graph, Microsoft Search will help you discover relevant people, content, commands, and activities from across Microsoft 365 where and when you need them—from your desktop at work to your mobile device when you’re on the move. Visit this blog post to learn more about Microsoft Search.

Image of Microsoft Search. A user typed in Daisy office and contacts, files, and sites showed up in her list.

Minimize distractions and stay focused at work with MyAnalytics

In a modern workplace where back to back meetings and urgent requests are the norm, you might have difficulty finding the time, space, and concentration required to do your best work. This summer, we’re launching a preview of new Microsoft 365 capabilities to help you prioritize focus time—blocks of time reserved on your calendar for deep, uninterrupted work. Through the Microsoft Graph, Microsoft 365 experiences like Microsoft Teams will automatically protect scheduled focus times by holding notifications, so you can work without distractions. And to help you establish a focus time routine, MyAnalytics will offer a focus plan that gives you the flexibility to have daily focus time booked automatically based on your availability and surfaces AI-powered suggestions to book focus time for outstanding tasks as you work in Outlook.

Shareable video.

Act swiftly with Actionable Messages in Outlook and inline tasks in Word

Prompt action is essential in an increasingly fast-moving world. Available now, developers can build Actionable Messages for Outlook mobile by taking advantage of Adaptive Cards in Outlook. Actionable Messages enable people to take action now, without having to switch apps—making it faster to get things done. With an Actionable Message, you can approve expense reports, grant document access, book focus time, or answer quick surveys right from your inbox. In addition, you can now give others a digital tap on the shoulder with an @mention inline in a Word document assigning colleague a task, asking a question, or prompting a quick review without ever leaving the document. Look for inline tasks in Word Online in late summer.

Screenshot of Focus time being utilized in MyAnalytics.

Ideas in Word: your AI-powered editor in the cloud

Throughout Microsoft 365 we use AI to make people more productive by extending their capabilities and supporting their work. Today we’re announcing Ideas in Word, giving every Word user an AI-powered editor in the cloud. Ideas follows along as you write and provides intelligent suggestions to make your writing more concise, readable, and inclusive. It can even use machine learning to suggest a rewrite for a tricky phrase. Ideas will also help when you’re reading documents by providing estimated reading times, extracting key points, and decoding acronyms using data from the Microsoft Graph. A preview of Ideas is coming to Word Online this June. To learn more about AI in Office and throughout Microsoft, read the Microsoft AI blog.

Screenshot of Ideas in Word, the AI-powered editor that helps with grammatical and writing suggestions.

Microsoft Teams: a hub for all your teams’ apps

Microsoft Teams will also be a central topic in the Microsoft 365 presence at Build this year—both as an app and as a developer platform. It plays a crucial role as the hub for teamwork in Microsoft 365, and it’s now used by more than 500,000 organizations as a result. We continue to innovate with Teams, adding recent features like live captions, customized backgrounds, data loss protection, and a magical whiteboard camera. And today we’re announcing support for new policies that allow IT administrators to customize their users’ Teams experience by deploying and pinning third-party and line-of-business apps to specific roles or departments.

New developer tools for Microsoft 365

Finally, none of this would be possible without developers creating experiences for the future of work. Kevin Gallo, Corporate Vice President of the Microsoft Developer Platform, talks about the new developer tools across Microsoft 365 in more depth in this blog post. We’re delivering exciting new tools for developers, like the brand-new Windows Terminal that’s modernized to support how developers build today. The new React Native for Windows delivers a simple way for developers to write cross platform web code with a native feel. And Windows Subsystem for Linux 2 improves Linux compatibility, and can run Docker containers natively to simplify development.

We’re excited to share the latest updates to Microsoft 365 experiences and the developer platform. To see these technologies in action, watch the Vision Keynote, Microsoft 365 Tech Keynote, and a host of Microsoft 365 sessions on the Build 2019 site. We can’t wait to see what you build.

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Helping small businesses protect their greatest asset—their data http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/05/03/helping-small-businesses-protect-data/ Fri, 03 May 2019 16:00:02 +0000 Entrepreneurs around the world face a range of challenges—from attracting and retaining talent in a tight labor market to changes in workplace norms—that make having the latest tools available on any device a competitive imperative. Being more efficient can free you up to do what you do best—and put your focus on customers and employees.

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Entrepreneurs around the world face a range of challenges—from attracting and retaining talent in a tight labor market to changes in workplace norms—that make having the latest tools available on any device a competitive imperative. Being more efficient can free you up to do what you do best—and put your focus on customers and employees. That’s where the right tools and tech come in. Ensuring that you compete for talent, have the latest tools, and enable the ability to work from anywhere means you must protect your data in new ways against an increasingly threat-filled landscape.

As Windows 7 ends support on January 14, 2020, with Office 2010 closely following behind, it’s critical to ensure you not only have the most productive experience, but also the most secure. Microsoft 365 Business—which includes Office 365, Windows 10, and the latest security features—on a modern device can ensure you’re protected wherever you are.

This National Small Business Week, we’re celebrating small businesses who use Microsoft 365 Business to grow, compete, and offer a great customer experience while doing great work collaboratively and securely. Today, I wanted to share three customer stories that inspired us and introduce an offer to get you started on your own transformation: 15 percent off an annual subscription of Office 365 Business Premium—available from May 5, 2019 until May 11, 2019 in the U.S.

The PUR Company

Image of delectables stocked on a PUR endcap.

In 2010, Jay Klein, the founder and CEO of The PUR Company, was going door to door with a “run-for-mayor” mentality to spread the news that PUR had developed an aspartame-free chewing gum. These were the humble beginnings that jumpstarted a business that can today report sales in more than 50 countries and 50,000 retail outlets. Despite this global impact, the business still has a lot of growing to do, with 65 employees spread across Canada, the U.S., and Europe.

As the company grew, so did concerns over data security, remote collaboration, and mobile device management. PUR chose Microsoft 365 to help it keep pace with its rapid growth and delectables-driven success.

With growth came the reality of employee onboarding and retention. Security threats from phishing and other malicious acts began to rear their heads. Employees in separate continents needed more secure, immediate, and reliable collaboration and communication channels. They needed a solution that didn’t require onsite maintenance, one that could grow at the pace of their business and offered the collaboration, mobility, and security capabilities that employees required—out of the box. PUR found the answer to all these needs in Microsoft 365.

Employees now use the persistent chat and document-sharing functionalities of Teams to improve collaboration. Also, with the company’s increased use of mobile devices, flexible device and app management capabilities matter more than ever. PUR uses Intune to grant or remove mobile device access to company data, help keep those devices compliant with company security protocols, and manage the mobile apps employees use. In adopting Intune, PUR has also reduced new employee device setup from an entire day’s work to less than an hour.

While the improvements The PUR Company has made in communication, security, mobility, and insights have been substantial, Cerys Cook, Vice President of People and Culture at PUR, sees the human impact as the company’s greatest achievement. “From a quality of life standpoint, and from the business-minded viewpoint of employee retention rates, we know our employees feel like they’re more part of the team now, like they’re family,” says Cook. “That means a lot to us.”

Meals on Wheels

Image of a man receiving goods from Meals on Wheels.

If you or someone you love has ever had their mobility limited, you know just how incapacitating it can be. Meals on Wheels is a nonprofit organization that aims to deliver not just food, but human contact to those members of society who need it most.

Delivering hot meals to those in need might sound straightforward, but the simple mission of Meals on Wheels belies the complexities involved: daily fluctuations in volunteer numbers, an ever-changing clientele, and the sheer number of those in need.

In addition to managing a roster of 2,000 volunteers and their unique schedules, to maximize efficiency, Meals on Wheels of Greenville County routinely takes in sensitive data from diverse sources, data which includes payment information from donors and client diagnoses. Assuring access to this data, while taking steps to keep personal details secure, was a top priority.

Tackling the paramount need to optimize deliveries first, Meals on Wheels adopted both Microsoft Teams and Microsoft SharePoint. Teams allows volunteers and employees to communicate, via voice, video, or chat, from anywhere. Last-minute route changes are now simple to address and track, and if a volunteer gets lost or forgets their route, they can quickly ask for aid or check back through the day’s logs.

With its new collaborative capabilities outlined, Meals on Wheels of Greenville County turned its focus to the equally important realm of security. Of particular interest to the organization was mobile device management. Each of the volunteers working with Meals on Wheels needed access to sensitive client data to make their deliveries, meaning that a single lost or misplaced device could potentially expose the personal data of hundreds of vulnerable homebound individuals.

Thankfully, Microsoft 365 includes powerful mobile device management capabilities, including the option to remove a user’s access to sensitive data while their device is missing. This way, no matter where a missing device ends up, sensitive data remains highly secure.

John’s Crazy Socks

Image of a man perusing socks from John's Crazy Socks.

Whether you like corgi dogs, puns, or Edgar Allen Poe, you’ll find colorful hosiery to match your interests at John’s Crazy Socks, a small company that sent 43,000 orders to 44 countries in its first year. Whether customers choose socks that glow in the dark, have troll doll hair you can comb, or promote awareness around disabilities like autism or Down syndrome, if the order comes in by 3:00 PM, the company’s “sock wranglers” ship it the same day.

Managing steep fluctuations in business and selling Monday Madness Mystery Bags of randomly selected socks are not the only unique business considerations. The company needed new tools for handling business data and helping its growing staff stay connected (John’s Crazy Socks went from 4 to 35 employees in 10 months). Many employees work part-time to avoid losing disability benefits, and they lacked ready access to computers outside of work; most had never had email addresses before. Coordinating shifts and exchanging event information with family and guardians happened on the phone or in printed documents.

Some employees use basic functionality like email and file storage and sharing, and others use more collaboration features like Skype for Business and Teams. For them, productivity and collaboration also mean security. People don’t need to remember separate user names and passwords to sign in to apps they use every day. “OneDrive works seamlessly with the Office apps we use every day and it’s included in our subscription, so it’s easier and more cost-effective than using a third-party solution,” says cofounder Mark Cronin.

Work like a small business

These stories make me excited about what we can all accomplish when we have the most productive and secure tools. Want to hear more about small business trends and some of the best new devices on the market for small businesses? Watch the new Coffee Across America segment for National Small Business Week.

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New to Microsoft 365 in April—new tools to streamline compliance and make collaboration inclusive and engaging http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/04/30/new-to-microsoft-365-in-april/ Tue, 30 Apr 2019 16:00:42 +0000 This month, we released new features and services in Microsoft 365 to help you meet your compliance requirements, manage security policies, and reach more audiences with your content. Here’s a look at what’s new in April. Assess and reduce risk and protect sensitive data We’re releasing new solutions designed to help you assess your compliance

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This month, we released new features and services in Microsoft 365 to help you meet your compliance requirements, manage security policies, and reach more audiences with your content.

Here’s a look at what’s new in April.

Assess and reduce risk and protect sensitive data

We’re releasing new solutions designed to help you assess your compliance risk and manage policies to protect sensitive data both inside and outside of your organization.

Manage sensitive and high-risk data—Today, we announced the availability of several new compliance capabilities to give you more control over data privacy across your organization. Compliance Manager now allows you to create custom risk assessments of any application used by your organization. Office 365 Advanced Message Encryption enables admins to revoke and expire encrypted emails. Additionally, the new data investigation capability in the Office 365 Security and Compliance Center enables you to search for high-risk content, such as phishing emails and leaked sensitive data, and take actions to remediate risks.

Screenshot of the Exchange admin center.

Address data residency needs with Multi-Geo Capabilities in Office 365Multi-Geo Capabilities now enables customers to control where SharePoint Team sites and Office 365 Groups content are stored at rest, in addition to Exchange and OneDrive data. Multi-Geo Capabilities helps multinational companies address their regional, industry-specific, or organizational data residency requirements in Office 365 by enabling them to control where each employee’s Office 365 content is stored at rest. Contact your Microsoft representative for more information.

Deploy security policies tailored to your organization’s security needsSecurity Policy Advisor is a new service that uses behavior-based analysis to help IT admins quantify the risks and benefits of applying a tailored policy and then monitor policy health over time. Admins can also deploy policies with one click and easily update or even roll back policies. Together, these capabilities help IT admins streamline their workflow and manage across their policies. This service is now available as a preview for all organizations with Office 365 ProPlus. To get started, administrators can visit the Office client management portal.

Image of Recommendations for targeted users in Microsoft Office Client.

Improve your security posture with Azure AD Password Protection—Earlier this month, we announced that Azure AD Password Protection is now generally available. Azure AD Password Protection proactively helps users avoid choosing weak and vulnerable passwords, lowering the risk of being compromised by a password spray attack. To get started, sign in to the Azure Portal with a global administrator account.

Screenshot of a banned password list in Microsoft Azure.

Reach and engage more people

New capabilities help you connect with more people and create more engaging content across multiple languages.

Connect and engage both inside and outside of your organization with Microsoft Kaizala—Earlier this month, we announced that Microsoft Kaizala, a simple and secure work management and messaging app, is rolling out to Office 365 customers globally and will become part of Microsoft Teams over the next 12–18 months. Kaizala enables you to securely connect and engage with large groups outside your organization’s directory—including contract workers, vendors, partners, and customers—using a phone number-based identity for easy onboarding and a simple mobile user experience. You can download Microsoft Kaizala today from the iOS and Android stores.

Screenshot of Microsoft Kaizala.

Break down language barriers with multi-language support for Editor in PowerPoint—Receive suggestions on grammar, word choice, and conciseness regardless of which languages are included on your slides. Editor in PowerPoint even supports multiple languages on the same slide—perfect for all-hands, global presentations, lesson plans, and inclusive learning. Multi-language support for Editor in PowerPoint will begin rolling out to Office Insiders this month.

Screenshot of multi-language support utilized on a Microsoft PowerPoint slide.

Other updates

  • IT administrators can now determine the level of diagnostic and related data that Office sends to Microsoft to help ensure your Office apps are up to date, secure, and performing as expected.
  • A new Mini toolbar in OneNote now appears above text when content is highlighted with contextual formatting tools for faster editing.
  • There are now nearly 350 new icons to choose from when you insert an icon throughout Office 365, including new categories like accessibility, holidays, and process.
  • We released new 3D guidelines in Office 365 to help designers and professionals create custom 3D objects that are compatible with the Office ecosystem.

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New to Microsoft 365 in March—tools to enable teamwork and enhance security in the workplace http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/03/28/new-to-microsoft-365-in-march-tools-to-enable-teamwork-and-enhance-security-in-the-workplace/ Thu, 28 Mar 2019 19:00:19 +0000 This month, we released new features in Microsoft 365 to help you boost teamwork, save time, and streamline your IT management. Here’s a look at what’s new in March. Collaborate more easily New features and services give you more ways to collaborate with colleagues and LinkedIn connections across platforms. Boost meeting productivity and meet compliance

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This month, we released new features in Microsoft 365 to help you boost teamwork, save time, and streamline your IT management.

Here’s a look at what’s new in March.

Collaborate more easily

New features and services give you more ways to collaborate with colleagues and LinkedIn connections across platforms.

Boost meeting productivity and meet compliance obligations with Microsoft Teams updates—Last week at Enterprise Connect, we announced several new features in Teams including the ability to improve the effectiveness of remote meetings by replacing your background during video chats and increasing inclusivity with live captions & subtitles during Teams meetings. We also announced the generally availability of live and on-demand events in Microsoft 365, which enable you to deliver compelling communications to up to 10,000 employees, customers, and partners. We also announced new compliance capabilities in Teams such as Data Loss Prevention (DLP) in chats and conversations to help you keep information secure and meet your obligations.

Animated image showing customizable backgrounds utilized in Teams.

Improve whiteboard ideation and collaboration—Two new intelligent inking features in the Microsoft Whiteboard Windows 10 app help improve the collaborative ideation experience. Now, you can easily capture a picture of a physical whiteboard and convert it to digital ink in the Whiteboard app using ink grab. Additionally, the new ink beautification feature can help increase the readability of jotted notes by analyzing handwriting and automatically replacing it with more legible strokes. Together, these intelligent inking features decrease the time spent on managing content, so you can spend more time collaborating on a digital whiteboard. Both are now available in the Whiteboard Windows 10 app.

Work seamlessly with first-degree LinkedIn connections—When you securely connect your LinkedIn account with your Office 365 account, you can now view others’ LinkedIn profiles in Outlook on the web, and in OneDrive and SharePoint in Office 365, and see relevant insights about the people you’re working with, both inside and outside your organization. Now rolling out to Targeted Release customers is the ability to send emails to and coauthor documents with many of their first-degree LinkedIn connections.

To get started, type a connection’s name in the To or Cc field when composing a new message or sharing a document in Outlook on the web, OneDrive, SharePoint, Word Online, PowerPoint Online, and Excel Online.

Create more engaging content and get more done

New Word, Excel, PowerPoint, and Outlook on the web features help you create beautiful content and save you time.

Make your presentations stand out with 3D objects on your Mac—Create stunning visuals and engaging content on your Mac with 3D embedded animations in Word, Excel, and PowerPoint. Improve comprehension and retention, increase engagement, and entertain audiences with content that seemingly comes to life. Select scenes and insert 3D models from a vast library of free content and rotate 3D objects to tell your story from every angle. 3D objects on Mac will start rolling out to Insiders next month.

Prepare for and schedule meetings faster with new intelligent features in Outlook on the web—Powered by Microsoft artificial intelligence (AI), Outlook on the web will now help you prepare for meetings by showing you relevant information you might need. It will also automatically suggest that you create a meeting directly from an email conversation and show you available days and times for people you include in a meeting invite. These features will begin rolling out to Outlook on the web users in the next few weeks.

Image showing a Deep Dive on a Meeting Card in Outlook My calendar.

Enhance security and streamline IT management

New capabilities help you better protect your organization and streamline IT management.

Ensure a healthy security posture with updates to Microsoft Defender Advanced Threat Protection (ATP)—Last week, we announced that we’re extending our endpoint protection platform to support additional operating systems with Microsoft Defender Advanced Threat Protection (ATP) for Mac, available now in limited preview. With this expansion, we’re also renaming the Windows Defender ATP platform to Microsoft Defender ATP. We also announced that we’re making Threat and Vulnerability Management (TVM) capabilities available in Microsoft Defender ATP to discover, prioritize, and remediate threats and vulnerabilities—preview coming soon.

Image showing the Windows Defender Security Center dashboard.

Access your security and investigation tools in the new Microsoft 365 security center—The Microsoft 365 security center is a new unified security experience that provides your security professionals with a dedicated workspace to manage and take advantage of the comprehensive security capabilities of Microsoft Threat Protection. The Microsoft 365 security center is now generally available. Get started with features and capabilities such as Secure Score, Advanced Hunting, and security alerts by visiting security.microsoft.com.

Image of the Microsoft 365 security center dashboard.

Manage your Microsoft 365 services with the new Microsoft 365 admin center—Last week, we announced that the new Microsoft 365 admin center will begin rolling out as the default experience for all Microsoft 365 and Office 365 admins. The Microsoft 365 admin center is designed to serve as a single entry point for managing services across Windows 10, Office 365, and Enterprise Mobility + Security (EMS) in a more powerful, efficient, and personalized way.

Image of the Microsoft 365 admin center dashboard.

Other updates

  • Now, when opening links to Office 365 documents from the Word, Excel, PowerPoint, or Outlook desktop apps, you will have the option to open them directly in the desktop apps instead of the web.
  • Teams users can now add a Yammer tab to a Teams channel that loads a specified group or topic feed from Yammer.
  • Microsoft Forms Pro, our new enterprise survey solution to professionally distribute surveys, is now available in public preview.
  • OneNote now supports syncing edits of files embedded in your notebooks, eliminating the need to save copies of embedded files.
  • The custom policies feature in Azure Active Directory B2C is now generally available and gives you more control over identity experiences to help you deliver personalized user journeys in your customer-facing applications.

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Closing the skills gap in manufacturing with Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/03/28/closing-skills-gap-manufacturing-microsoft-365/ Thu, 28 Mar 2019 10:00:16 +0000 The manufacturing industry is being transformed by the rise in new digital industrial technology, known as Industry 4.0. New technologies are changing every stage of production, increasing productivity, optimizing operations, and unlocking new areas of growth. In order for manufacturers to capture the value this technology unlocks, they’ll need to ensure their workforce has the

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The manufacturing industry is being transformed by the rise in new digital industrial technology, known as Industry 4.0. New technologies are changing every stage of production, increasing productivity, optimizing operations, and unlocking new areas of growth. In order for manufacturers to capture the value this technology unlocks, they’ll need to ensure their workforce has the right skills and the right tools.

This is especially true as it relates to an organization’s Firstline Workforce. In manufacturing, Firstline Workers are the employees who deliver products and materials, drive product quality, and keep critical equipment running. To help manufacturers with their digital transformation, we’re enabling new ways to work with Microsoft 365 for Firstline Workers to learn, communicate, and collaborate more effectively.

Upskilling and equipping the Firstline Workforce

With the rise of Industry 4.0, manufacturers must reimagine the roles, skills, and tools to transform work throughout their organization. This means providing digital and soft skills, empowering workers with modern tools, and blurring the boundaries of technology with new immersive experiences. In an increasingly digital and complex landscape, the types of skills that employees need are rapidly evolving, and it is increasingly difficult for the workforce to keep pace.

Solutions in Microsoft 365 that enable Firstline Workers to learn, communicate, and collaborate include:

  • Using Microsoft Teams and SharePoint Online, manufacturers can securely centralize training efforts, easily distribute onboarding and training materials, and connect all levels of the organization to find and share best practices.

  • Using Microsoft Stream, organizations can deliver dynamic, role-based content and video to increase engagement and retention of training programs and support peer-to-peer information sharing.

To help equip workers to operate in a digitally-enabled manufacturing environment, Teams provides a single hub for teamwork to communicate, collaborate, and coordinate production from the engineering rooms to the factory floor.

  • Earlier this year, we announced new capabilities—including urgent messaging, location sharing, and image annotations—which organizations can use to create a safer and more efficient workplace. For example, these features can help workers identify, communicate, and share the location of hazardous spills to help reduce operational disruptions.

Image of three phones displaying urgent messaging, location sharing, and image annotations in Teams.

  • Additionally, Microsoft Teams is extensible and allows companies to transform business processes using Microsoft Flow and PowerApps. These services help to digitize everyday activities—such as documentation during quality assurance, data capture, and inventory management—helping reduce costs and free up time for Firstline Workers to focus on higher value activities.

As Industry 4.0 reshapes the manufacturing industry, finding new innovations to help workers learn, communicate, and collaborate remains a top priority. Microsoft is addressing these challenges through breakthroughs in hardware design, artificial intelligence (AI) experiences, mixed reality with HoloLens 2, and through business-ready solutions with Dynamics 365 and industry partners.

  • Using Dynamics 365 Remote Assist, technicians can solve problems faster by calling in remote experts via Microsoft Teams to help walk through repairs using mixed reality annotations, sharing diagrams and schematics. And with Dynamics 365 Guides, employees can learn new skills with step-by-step instructions that guide employees to the tools they need and how to use them in real work situations.

Helping our customers succeed

Leading manufacturers choose Microsoft 365 to prepare, equip, and empower their employees at all levels:

To accelerate productivity and information flow, Cummins replaced its existing productivity and collaboration tools with Microsoft 365, introducing a modern knowledge management and collaboration framework to reduce skills gaps and anchor a new culture of work.

Our modern, tech-driven workplaces give employees the tools they need to innovate, so we can introduce new energy products and technology solutions to the market. It’s also a key strategy in attracting top talent.”
—Sherry Aaholm, VP and CIO for Cummins

Goodyear is using the integrated and adaptive tools in Microsoft 365 to help accelerate innovation and enable new capabilities inside the company. For example, Goodyear is connecting its workforce via tools like Teams, which is driving productivity and generating efficiencies to deliver the right products to the right place at the right time.

“Enhancing collaboration is crucial to us for improved decision making and to drive innovation, both in tires and beyond tires… Our multigenerational and multicultural global workforce is now sharing perspectives and ideas more quickly and easily than ever.”
—Sherry Neubert, CIO for The Goodyear Tire & Rubber Company

We’re incredibly excited about our opportunity to help manufacturers transform and we are just getting started!

Join us at Hannover Messe and learn more

Next week, members of the Microsoft team will be at Hannover Messe, the annual manufacturing conference. Visit us at Microsoft stand C40 and learn how Microsoft is enabling Intelligent Manufacturing.

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Helping IT reduce costs, increase security, and boost employee productivity http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/03/21/helping-it-reduce-costs-increase-security-boost-employee-productivity/ Thu, 21 Mar 2019 07:00:00 +0000 Todaen-y, we’re announcing several new Microsoft 365 enhancements to help IT reduce costs, increase security, and boost employee productivity. Here’s a quick summary: Windows Virtual Desktop is now in public preview, providing the best virtualized Microsoft 365 experience across devices. Microsoft Defender Advanced Threat Protection (ATP) now supports Mac, extending Microsoft 365 advanced endpoint security

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Todaen-y, we’re announcing several new Microsoft 365 enhancements to help IT reduce costs, increase security, and boost employee productivity.

Here’s a quick summary:

  • Windows Virtual Desktop is now in public preview, providing the best virtualized Microsoft 365 experience across devices.
  • Microsoft Defender Advanced Threat Protection (ATP) now supports Mac, extending Microsoft 365 advanced endpoint security across platforms.
  • The new Microsoft Threat and Vulnerability Management (TVM) capability in Microsoft Defender ATP will help detect, assess, and prioritize threats across endpoints.
  • Office 365 ProPlus will now include the Microsoft Teams app, enabling a new way to work.
  • We’re reducing the time it takes to apply Windows 10 feature updates, making it easier to deploy and service Windows 10.
  • We’re enhancing Configuration Manager and Microsoft Intune with new insights and deployment options to make it easier to manage your devices across platforms.
  • Microsoft 365 admin center is now generally available.

Virtualize Windows 10 and Office 365 on Azure with Windows Virtual Desktop—now in public preview

Today, we’re happy to announce the public preview of Windows Virtual Desktop. Windows Virtual Desktop is the only service that delivers simplified management, multi-session Windows 10, optimizations for Office 365 ProPlus, and support for Remote Desktop Services (RDS) environments in a shared public cloud. With Windows Virtual Desktop, you can deploy and scale your Windows desktops and apps on Azure in minutes, with built-in security and compliance.

For more information about Windows Virtual Desktop or how to get started with the public preview, read the full announcement and watch the new Mechanics video.

Address risks and protect more of your Microsoft 365 devices and endpoints with Microsoft Defender ATP—now in public preview

New today, we’re extending support for our Microsoft Defender threat protection platform to Mac. And because we’re extending support beyond the Windows ecosystem, we’re renaming the platform from Windows Defender Advanced Threat Protection (ATP) to Microsoft Defender Advanced Threat Protection (ATP). Starting today, Microsoft Defender ATP customers can sign up for a public preview. For more information, visit our Tech Community blog.

We’re also announcing Threat and Vulnerability Management (TVM), a new capability within Microsoft Defender ATP, designed to empower security teams to discover, prioritize, and remediate known vulnerabilities and misconfigurations exploited by threat actors. Using TVM, customers can evaluate the risk-level of threats and vulnerabilities and prioritize remediation based on signals from Microsoft Defender ATP. TVM will be available as a public preview for Microsoft Defender ATP customers within the next month. Learn more about it in our Tech Community blog.

Today’s security announcements are an important milestone in our Microsoft 365 endpoint security journey. For more details, check out Rob Lefferts’s post on the Microsoft Security blog.

Enable a new way to work with Office 365 ProPlus and Teams—starting in March

Starting in March, new installs of Office 365 ProPlus will include the Teams app by default. As a “hub for teamwork,” Teams combines chat, voice, video, files, meetings, and calls into a single, integrated experience.

In addition, the default installation for ProPlus will now be 64 bit, enabling better reliability and more effective use of newer PC hardware. If you have earlier 32-bit installs, a soon-to-be-released in-place upgrade from 32-bit to 64-bit Office 365 ProPlus will allow you to upgrade the Office apps without uninstalling and reinstalling.

Reducing the time required for Windows 10 feature updates—starting with version 1709

We made important changes to the Windows update process. Starting with Windows 10 version 1709, devices are updating up to 63 percent faster. Additionally, with the release of Windows 10 version 1703, we’ve seen a 20 percent reduction in operating system and driver stability issues.

Simplify and modernize management with Configuration Manager and Intune

Configuration Manager current branch offers CMPivot for real-time queries and updates to management insights that help with co-management readiness. What’s more, you can now take advantage of new deployment options, including phased deployments and configuring known-folder mapping to OneDrive.

Mobile Device Management (MDM) Security Baselines are now in preview in Intune. These baselines are a group of Microsoft-recommended configuration settings that increase your security posture and operational efficiency and reduce costs. We’re also announcing several new Intune capabilities for unified endpoint management across devices and platforms.

Check out What’s new in Microsoft Intune and Configuration Manager for more detailed information on our broad unified endpoint management investments.

Manage Microsoft 365 with a new admin center—rolling out now

We’re also announcing the that the new Microsoft 365 admin center, previously in preview, will become the default experience for all Microsoft 365 and Office 365 admins. Admin.microsoft.com is your single entry point for managing your Microsoft 365 services and includes new features like guided setup experiences, improved groups management, Multi-Factor Authentication (MFA) for admins, and more.

For more information on this new release, check out the detailed post on the Microsoft 365 Tech Community blog.

More at Microsoft Ignite: The Tour in Amsterdam

We’re sharing more on each of these announcements this week at Microsoft Ignite: The Tour in Amsterdam. I’ll be there to co-present a session with Jeremy Chapman on “Simplifying IT with Windows 10 and Office 365 ProPlus.” You’ll have a chance to learn more from many of my colleagues in the teamwork, modern desktop, and security sessions. I hope to see you there!

Editor’s note 3/21/2019:
Blog post was updated to correct information regarding Configuration Manager current branch.

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Microsoft Teams wins Enterprise Connect Best in Show award and delivers new experiences for the intelligent workplace http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/03/19/microsoft-teams-experiences-intelligent-workplace/ Tue, 19 Mar 2019 14:00:32 +0000 Today, at the Enterprise Connect event in Orlando, Florida, Microsoft Teams won the Best in Show award for the second year in a row in recognition for its vision for making communication and collaboration easier for the entire workforce, including those on the frontline. This week marks the second anniversary of the worldwide launch of

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Today, at the Enterprise Connect event in Orlando, Florida, Microsoft Teams won the Best in Show award for the second year in a row in recognition for its vision for making communication and collaboration easier for the entire workforce, including those on the frontline. This week marks the second anniversary of the worldwide launch of Microsoft Teams. Over the past two years, Teams has grown significantly in both new capabilities and customer usage, as the hub for teamwork that brings people together and fosters a culture of engagement and inclusion. We’re unveiling eight new capabilities in Teams that make collaboration more inclusive, effective, and secure. Watch Microsoft’s keynote at Enterprise Connect live Tuesday March 19, 2019 at 10 AM ET or on-demand.

More than 500,000 organizations, including 91 of the Fortune 100, use Teams to collaborate across locations, time zones, and languages, including Cerner, Cox Automotive, dm-drogerie markt, Dr. Reddy’s Laboratories, Hendrick Motorsports, Konica Minolta, Lexmark, Mitsui & Co., National Bank of Canada, Pfizer, Razer, Ricoh, and Trek Bicycle. Teams is currently available in 44 languages across 181 markets, and soon we’ll roll out support for nine additional languages, including Hindi, Filipino, Bengali, Telugu, Tamil, Marathi, Gujarati, Kannada, and Malayalam.

Infographic showing Microsoft Teams celebrating two years of continued growth.

Teams makes collaboration more inclusive, effective, and secure

Microsoft Teams is improving workplace collaboration by helping organizations move from an array of disparate apps to a single, secure hub that brings together what teams need, including chat, meetings, and calling, all with native integration to the Office 365 apps. Users can customize and extend their experience with third-party apps, processes, and devices, giving them the tools they need to get work done.

Following the customizable mobile Teams experience announced in January, today we’re unveiling eight new capabilities in Teams that make meetings more inclusive and effective while delivering new levels of security and compliance.

  1. Customized backgrounds takes our intelligent background blur technology further, allowing participants to select a custom background, such as a company logo or an office environment when working from home, to appear behind them during a meeting or video call. This improves the effectiveness of remote meetings by encouraging the use of video while minimizing distractions. Coming later this year.

  1. Content cameras and Intelligent Capture in Microsoft Teams Rooms will soon support an additional camera for capturing content, such as information on analog whiteboards. Using any USB camera, Microsoft Teams Rooms leverages Microsoft’s new Intelligent Capture processing to capture, focus, resize, and enhance whiteboard images and text, so remote attendees can clearly see whiteboard brainstorming in real-time, even when someone is standing in front of the whiteboard. Coming later this year.

Animated image showing Intelligent Capture utilized in Teams.

  1. Microsoft Whiteboard in Teams meetings provides an infinite digital canvas for meeting participants to work together directly in Teams. With upcoming support for Whiteboard in Microsoft Teams Rooms, in-person attendees can also contribute. You can even add content from a physical whiteboard onto the Whiteboard canvas without having to recreate it from scratch. Whether you choose to participate from the meeting room or remotely, Whiteboard in Teams enables everyone to actively participate in the conversation. Now in public preview.
  2. Live captions & subtitles make your Teams meetings more inclusive for attendees who are deaf or hard of hearing, have different levels of language proficiency, or are connecting from a loud location. Improve meeting effectiveness by allowing attendees to read speaker captions in real-time, so they can more easily stay in sync and contribute to the discussion. English preview coming soon.

Image showing live captions and subtitles utilized in Teams.

  1. Secure private channels allow you to customize which members of the team can see conversations and files associated with a channel. You can restrict channel participation and exposure when needed without having to create separate teams to limit visibility. This is one of our top requested features and we’re excited to be actively testing this internally and with select customers. Coming later this year.
  2. Information barriers avoid conflicts of interest within your organization by limiting which individuals can communicate and collaborate with each other in Microsoft Teams. This helps limit the disclosure of information by controlling communication between the holders of information and colleagues representing different interests, for example, in Firstline Worker scenarios. This is particularly helpful for organizations that need to adhere to Ethical Wall requirements and other related industry standards and regulations. Coming soon.
  3. Data Loss Prevention (DLP) in chats and conversations enables customers to detect, automatically protect, and screen for sensitive information in chats and channel conversations. By creating DLP policies, admins can help prevent sensitive information from unintentionally being shared or leaked—either inside or outside of the organization. Now generally available in all Office 365 and Microsoft 365 plans that include Office 365 Advanced Compliance.
  4. Live events in Microsoft 365 enables anyone to create live and on-demand events that deliver compelling communications to employees, customers, and partners. Live events use video and interactive discussions across Teams, Stream, or Yammer and can be as simple or as sophisticated as needed. Up to 10,000 attendees can participate in real-time from anywhere, across their devices, or catch up later with powerful artificial intelligence (AI) features—such as automatic transcription—to unlock the content of the event recording. Now generally available.

To learn more about these announcements and more, read our detailed blog on the Teams Tech Community.

Hear it from our customers

All around the world, in businesses of every size and industry, people are using Teams as their hub for teamwork. With the help of Teams, airline crews stay connected, marketing agencies prepare pitches, teachers give all students a voice, financial analysts beat deadlines, patients receive better care, and employers find the right talent. We are thankful to all our customers, partners, and those of you who have become avid Teams users for coming on this journey with us.

The Hendrick Motorsports logo.

NASCAR racing team Hendrick Motorsports gains competitive edge

Legendary race team Hendrick Motorsports chose Teams as the hub for its race communications and decision-making. While the cars speed along the racetrack, race engineers, mechanical experts, and strategists take their positions in the Team Operations Center in Concord, North Carolina—hundreds of miles away. They gather and analyze massive amounts of data and communicate in real-time with the team at the track. “Quick, clear, effective communication is of the utmost importance in racing,” says race engineer Zac Brown. Zac relies on Teams to stay in constant contact with his driver, his crew chief, and pit crew at the track. He uses Teams to share large files and says that because Teams is integrated with the full Office 365 suite, it saves critical seconds otherwise lost in toggling between apps.

The Razer logo.

Razer wins in the gaming industry with constant, clear communication

Razer dominates the fast-moving gaming lifestyle industry where speed of execution and quality keeps them ahead. Managing dual headquarters in San Francisco and Singapore and an international team spread across the globe, Razer requires the best tools for rapid communication, fast decision-making, and real-time collaboration. They chose Teams to meet this need and gain a competitive advantage in this highly competitive industry. “We use Teams for the rapid-fire burst of communications we need to be super productive, and we’ve really changed the workplace culture, accelerating efficient communications to speed time-to-market—from innovation to manufacturing to marketing,” says Patricia Liu, chief of staff at Razer.

Read more about how Razer users Teams to accelerate collaborative product development.

The Cerner logo.

Cerner’s empowered workforce adopts Teams with enthusiasm

Cerner is one of the world’s largest providers of health information technology solutions and services. Cerner’s associates work across the world in different shifts, different time zones, and different languages. Communication and content creation historically happened using disparate tools, making it difficult for employees to work together effectively. Now, Teams allows them to connect and collaborate intuitively. “You know a solution resonates with a workforce when it is adopted without any prompting from IT. This is the case with Teams,” says Bill Graff, CIO at Cerner. “In just a few months, our associates formed more than two thousand teams across the organization—and it all happened organically.”

Read more about how Cerner is consolidating communications in one modern experience with Teams.

The Konica Minolta logo.

Konica Minolta accelerates communication and collaboration

Konica Minolta is renowned for pioneering flexible work arrangements. It empowers employees to telework and do their best creative work from anywhere. Konica Minolta decided to embrace a new form of communication centered on chat, to make communication easier and speedier. With Teams, information workers have all their day-to-day tools in one place. Go Kawakami, IT infrastructure manager, says, “We manage tasks with Planner, report the status of projects with OneNote and Excel, and use SharePoint calendars as bulletin boards. With Teams, we can do this seamlessly.” The ability to invite people outside the company to a Teams channel has streamlined cooperation with partner companies. The company has seen many tangible efficiency improvements, from the PR division to the IT Help Desk.

Read more about how Konica Minolta is enabling remote working from anywhere with Teams.

These are just a few examples of how Teams is delivering an intelligent workplace for everyone—whether you’re a team at headquarters, a remote employee working from home, or a Firstline Worker serving customers each day. If you’re not using Teams yet, be sure to try it now.

To see what’s next in our vision for Teams, watch Microsoft’s keynote at Enterprise Connect live Tuesday March 19, 2019 at 10 AM ET or on-demand.

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New to Microsoft 365 in February—advancing security and empowering a modern workplace http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/02/28/new-to-microsoft-365-in-february-advance-security-and-empower-a-modern-workplace/ Thu, 28 Feb 2019 17:00:16 +0000 This month, we released several new capabilities to help you stay ahead of threats, create a more productive workplace, and keep you in the flow of work. Here’s a look at what’s new in February. Stay ahead of threats and collaborate securely New features and services help you better manage a complex threat landscape and

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This month, we released several new capabilities to help you stay ahead of threats, create a more productive workplace, and keep you in the flow of work.

Here’s a look at what’s new in February.

Stay ahead of threats and collaborate securely

New features and services help you better manage a complex threat landscape and communicate and collaborate securely.

Extend your security team’s capability with Microsoft Threat Experts—Our new managed threat-hunting service, called Microsoft Threat Experts, helps you proactively hunt and prioritize threats to get the most out of Windows Defender Advanced Threat Protection (ATP). The service provides access to world-class experts who can help you work through tough investigation challenges with the new Ask a Threat Expert button. Go to your Windows Defender ATP settings to apply for the public preview.

Image of a PC showing the Windows Defender Security Center.

Empower healthcare professionals to securely communicate and collaborate—This month, we announced new capabilities in Microsoft Teams that enable secure messaging and collaboration workflows for healthcare organizations. Priority notifications enable clinicians to focus on urgent messages to manage patient care. In addition, the ability to integrate FHIR-enabled electronic health records (EHR) data with Teams enables clinicians to securely access patient records, chat with other team members, and even start a video meeting—all in one hub for teamwork. These capabilities are now in private preview; visit the Microsoft 365 and health page and partner site to learn more about how Teams and Microsoft 365 can empower your healthcare teams.

Image of three phones showing a clinician getting a message in Teams.

Move confidently to the modern desktop and cloud with Desktop App Assure and Microsoft FastTrack—Our new service from Microsoft FastTrack, Desktop App Assure, provides app compatibility services for Windows 10 and Office 365 ProPlus. FastTrack also now offers guidance on how to configure Exchange Online Protection, Office 365 Advanced Threat Protection, Office 365 Message Encryption, and Data Loss Prevention policies. These services are now globally available to eligible customers with more than 150 seats at no additional cost. Sign in to Microsoft FastTrack and complete a Request for Assistance form to get started.

Get security alerts for your Microsoft account on your phone—Receive security notifications for important events on your personal Microsoft account now via the Microsoft Authenticator app. When you receive a push notification, you can quickly view your account activity and take actions to protect your account if needed. Microsoft Authenticator can also be used to add two-step verification to your account for added security. To get started, download the Microsoft Authenticator app and add your personal account.

Image of two phones showing a password being changed in Microsoft Authenticator.

Manage tasks and capture data with ease

New features expand capabilities to easily access all your apps and files, capture and convert data, and add context to your tasks.

Jump into your work quickly with the new Office app for Windows 10—The new, free Office app provides a simple experience to get started with and get the most out of Office. Anyone who signs in with a work, school, or personal Microsoft Account can use it to quickly access all the apps available to them and their most relevant files and documents. Organizations can also take advantage of the ability to integrate third-party apps, enable users to search for documents and people across the organization, and customize the experience with their own branding. The Office app can be downloaded from the Microsoft Store, requires a current version of Windows 10, and works with any Office 365 subscription, Office 2019, Office 2016, and Office.

Image of a tablet showing new Office apps for Windows 10.

Add data to Excel directly from a photo—Using the Excel app, you can take a picture of a printed data table on your Android device and automatically convert the picture into a fully editable table in Excel. This new image recognition functionality eliminates the need for you to manually enter hardcopy data. This capability is starting to roll out for the Excel Android app with iOS support coming soon.

Image of an Android phone snapping a picture and gathering Excel data from the image.

Quickly add photos and files to tasks in Microsoft To-Do—Attach files and photos to help make tasks more actionable with added context. This highly requested feature is now available on all platforms and syncs across your devices, so you can take your new file-attached tasks on the go.

Image of a phone using Microsoft To-Do to schedule prep time for a presentation.

Other updates

  • New one-time passcodes (OTP) from Azure Active Directory (Azure AD) make sharing and collaboration seamless for any user with any account.
  • Azure AD now supports automated user provisioning from Workday, enabling fast and efficient identity creation, so employees can access their Microsoft 365 apps and all other critical resources on day one.
  • Starting this month, the Teams desktop app will be installed along with the rest of the Office 365 ProPlus apps for all new installs.
  • Updates to the SharePoint Migration Tool make it even easier to bring your information to the cloud, with improvements like the ability to migrate web parts, pages, and site navigation.

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New capabilities in Microsoft 365 empower healthcare professionals http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/02/07/new-capabilities-in-microsoft-365-empower-healthcare-professionals/ Thu, 07 Feb 2019 13:00:49 +0000 Medical care has shifted to team-based care, increased medical specialization, a growing volume of digital patient data, and stringent regulations for patient privacy. Healthcare providers strive to deliver the best possible care to patients, but the tools they use for coordinating patient care are often fragmented and impede the collaborative workflows required in a complex

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Medical care has shifted to team-based care, increased medical specialization, a growing volume of digital patient data, and stringent regulations for patient privacy. Healthcare providers strive to deliver the best possible care to patients, but the tools they use for coordinating patient care are often fragmented and impede the collaborative workflows required in a complex care environment.

To address these challenges, today we are announcing new capabilities in Microsoft Teams that empower care teams and enable healthcare organizations to securely collaborate and communicate. Built on the secure, compliant Microsoft 365 cloud, Teams gives all healthcare workers a familiar way to communicate in real-time, coordinate patient care, and improve operational efficiencies.

New advanced messaging features include priority notifications for urgent messages and message delegation to securely manage urgent patient care. In addition, new platform enhancements provide the ability to integrate electronic health records for care coordination and make Teams an even more powerful hub for health team collaboration.

New messaging features allow care teams to securely coordinate patient care

Good patient care begins with a clinician who is empowered with unfettered access to the right information, the ability to communicate swiftly, and the peace of mind that all of this communication is secure and compliant with patient data protection regulations. This balance of convenience and compliance has been difficult for care teams to achieve. As a result, many clinicians have resorted to using consumer chat apps as part of their patient care. This can pose significant risks to security, compliance, and patient data privacy. And in a highly regulated industry, this can also result in heavy fines for inappropriate data governance and protection.

To help address these unmet needs, we are expanding Teams to enable additional secure communication and collaboration workflows. Building on the customizable mobile Teams experience announced last month, today we’re introducing new advanced messaging features. Priority notifications (now in private preview) alerts a recipient to an urgent message on their mobile and desktop devices until a response is received, every two minutes for up to 20 minutes. Message delegation (coming soon), enables a recipient to delegate messages to another recipient when they’re in surgery or otherwise unavailable.

Image of three phones showing a clinician getting a message in Teams.

Clinicians get repeated notices about critical information that needs to be treated differently than other messages.

With message delegation, clinicians and staff can assign another recipient to receive their messages when they’re not available.

These new capabilities come on the heels of new features, such as shifts, a smart camera with image annotation and secure sharing, so images stay in Teams and are not auto-stored to the care providers’ devices, and new Teams templates for wards and hospitals to enable administrators to deploy consistent healthcare experiences in Teams across their wards, departments, and hospitals.

With Teams, clinical staff can now quickly communicate and collaborate in a secure, compliant environment that brings together messaging, voice and video calling and meetings, as well as access to patient information and apps in one hub for teamwork. With Teams, customers can manage hospital operations like shift scheduling, safety processes, supplies, bed capacity, length-of-stay, and other critical operations.

New platform enhancements support healthcare data interoperability

As the healthcare industry moves to digitize patient data, enabling the interoperability of data has become a top priority. Microsoft is addressing the challenges of interoperability through emerging standards such as FHIR, providing new opportunities for digital transformation across the care continuum. Teams provides a hub to access digital health records and collaborate in real-time—streamlining workflows for clinical and operational professionals to help create better patient outcomes.

Today, we’re announcing the ability to integrate FHIR-enabled electronic health records (EHR) data with Teams. Now, hospital and clinical staff on-the-go can securely access patient records, chat with other team members, and even start a video meeting, all without having to switch between apps. The ability to view EHR data in Teams is enabled through partnerships between Microsoft and leading interoperability providers, including Infor Cloverleaf, Dapasoft, Datica, Kno2, and Redox.

Image of a laptop and a PC displaying Microsoft Teams.

By integrating with electronic health records, Teams enables healthcare teams to use a secure hub for coordinating patient care.

Leading healthcare organizations choose Teams for secure collaboration

Today, 420,000 organizations, including 89 of the Fortune 100 and many of the most innovative healthcare providers, are empowering their employees with Microsoft Teams. Organizations including New York State’s largest healthcare provider Northwell Health; South London and Maudsley NHS Foundation Trust; and Saiseikai Kumamoto Hospital in Japan have all chosen Teams to enable secure productivity and collaboration for their medical staff.

In addition, Microsoft commissioned the global research and consulting firm Frost & Sullivan to complete an evaluation of Microsoft 365 for healthcare organizations, concluding that Teams directly addresses the top challenges facing healthcare providers with a modern, chat-based communication tool that doesn’t require compromising on security and compliance.

“Based on our research, Microsoft Teams directly addresses the top challenges facing healthcare providers in electronic messaging in hospitals and health systems.”
—Greg Caressi, Frost & Sullivan

Join us at HIMSS19 and learn more

Next week, members of the Microsoft team will be at HIMSS19, the annual Health Information Management Systems Society conference. Visit us at Microsoft booth #2500. Also, please visit Microsoft 365 and health page and partner site to learn more about how Teams and Microsoft 365 can empower your healthcare teams.

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New to Microsoft 365 in January—compliance, productivity, and Microsoft Teams updates to help you enable a modern workplace http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/01/29/new-to-microsoft-365-in-january/ Tue, 29 Jan 2019 17:00:17 +0000 More organizations are embracing a modern workplace, and new features for Microsoft 365 help you meet compliance obligations, empower Firstline Workers, and enrich your Office app experience. Here’s a look at what’s new in January. New capabilities to help organizations address compliance-related challenges Today, we announced new information protection and compliance solutions to help organizations

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More organizations are embracing a modern workplace, and new features for Microsoft 365 help you meet compliance obligations, empower Firstline Workers, and enrich your Office app experience.

Here’s a look at what’s new in January.

New capabilities to help organizations address compliance-related challenges

Today, we announced new information protection and compliance solutions to help organizations meet their privacy and compliance commitments in a simple, integrated, and intelligent way.

Access your compliance and privacy tools in a specialized workspace—The Microsoft 365 compliance center is now available, providing your privacy and compliance teams a specialized workspace with easy access to features including Compliance Manager, sensitivity and retention labels, and tools to help respond to regulatory requirements like GDPR, to deliver a unified experience with actionable insights.

Image of a tablet displaying the new Microsoft 365 compliance center.

Simplify the eDiscovery process with new integrated capabilities—New capabilities in Advanced eDiscovery help you efficiently manage discovery workflows with new features to notify custodians or employees related to a case or investigation, isolate case-related contents for processing, and use the new built-in review and redact capability to modify sensitive portions of documents before exporting them as part of a legal matter.

Meet communications monitoring compliance obligations for regulated industries—The Office 365 Supervision feature for communications monitoring requirements now includes Microsoft Teams content as well as expanded policy configuration, data classifications, and integrated review to simplify the employee communications review process.

These new capabilities will be available to all Microsoft 365 E5 or Information Protection and Compliance SKU subscribers.

Empowering Firstline Workers to achieve more

This month, we announced new capabilities in Teams to empower Firstline Workers, including the ability to securely communicate while on the go, provide peer recognition, and have visibility into shift scheduling.

Enable Firstline Workers to communicate securely—A new, customizable Teams mobile experience lets Firstline Workers securely communicate and effectively collaborate from anywhere. This new mobile experience is a simple and secure, with several new mobile-only features that specifically benefit Firstline Workers, including location sharing and smart camera. Additionally, IT admins can now apply a prepackaged policy or create a custom policy to give employees role-based access to the Teams modules they need. The customizable mobile experience is now available for all Office 365 subscribers.

Image of three phones displaying Chat and call recording in Microsoft Teams.

Manage schedules directly in Teams with Shifts—Managers can create shift schedules and team members can update their availability, review schedules, and request time off directly in Teams. You can now integrate Shifts with your existing workforce management system through the Graph API for Shifts, available in public preview later this quarter.

Boost motivation and team morale with new Praise tool—The new Praise tool, rolling out this quarter, gives managers and employees a simple way to recognize coworkers, right in the Teams app where the whole team can see it.

Updates to help you easily access Office 365 and your files on Mac and deliver better content

New, integrated features bring more ways on Mac to improve productivity, deliver engaging content, and enhance learning.

Download the Office 365 suite with just one click on the Mac App Store—This month, we announced that that Office 365 is now available on the newly redesigned Mac App Store. With one click, Mac users can download the cloud-connected, always-up-to-date version of the Office suite—including full installs of Word, Excel, PowerPoint, Outlook, OneNote, and OneDrive.

Image of a MacBook open displaying Dark Mode in PowerPoint.

Free up space and easily access your files with OneDrive Files On-Demand for Mac—Files On-Demand is now also available for Mac, making it easier to access all of your files in Office 365 directly in Finder without taking up valuable storage space on your device. You can take files offline for when you’re without an internet connection and free up storage space when you no longer need a local copy of the file. Files On-Demand is now available to all customers running MacOS Mojave.

Image of a Mac displaying OneDrive Files On-Demand.

Engage employees with new interactive visuals and features—Microsoft Photos now makes it easy to create videos with music and narration, text and filters, and even add 3D effects. In February, customers will be able to enhance PowerPoint content by adding Microsoft Stream videos into presentations. And coming soon, teams will have a new way to seamlessly add Microsoft Forms quizzes and polling directly into Microsoft Stream videos.

Image of a tablet displaying PowerPoint slide.

Other updates

  • The Office Cloud Policy Service is now in public preview to help administrators manage policies for all Office 365 ProPlus users in their organization.
  • New improvements to the no-cost SharePoint Migration Tool will help you accelerate your migration to SharePoint Online, OneDrive, and Teams.
  • Office 365 now saves new documents to OneDrive or SharePoint Online by default, helping provide users access to their files from anywhere and start collaborating with ease.
  • Integrate conversations from any Yammer group, topic, user, or home feed into any SharePoint page, news article, or site with the new Yammer conversations web part.
  • Microsoft Forms is now available to Office 365 U.S. Government GCC and GCC High environments.

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3 new ways Microsoft Teams empowers Firstline Workers to achieve more http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/01/09/3-new-ways-microsoft-teams-empowers-firstline-workers-to-achieve-more/ Wed, 09 Jan 2019 14:00:02 +0000 Today, we are announcing three new features in Microsoft Teams to help Firstline Workers do their best work. Firstline Workers are more than two billion people worldwide who work in service- or task-oriented roles across industries such as retail, hospitality, travel, and manufacturing. We’re expanding Teams with new capabilities to digitally empower the Firstline Workforce.

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Today, we are announcing three new features in Microsoft Teams to help Firstline Workers do their best work. Firstline Workers are more than two billion people worldwide who work in service- or task-oriented roles across industries such as retail, hospitality, travel, and manufacturing.

We’re expanding Teams with new capabilities to digitally empower the Firstline Workforce. Today’s news includes: a customizable mobile experience with mobile-only features such as location sharing, a Graph API for the Shifts scheduling tool, which provides integration between Teams and workforce management systems, and the new Praise feature that makes it easy for managers and employees to recognize their coworkers right within Teams.

Here’s a look at what’s new:

Enable Firstline Workers to communicate and collaborate effectively with a customizable Teams mobile experience and new mobile features

For Firstline Workers, such as retail associates, flight crew members, and field service workers, being mobile is the nature of the job. Because these employees often need to share information with others inside their organization, many have resorted to using unsecure consumer chat apps to communicate with coworkers. But this poses security and compliance risks, as well as process inefficiencies. Today, we are announcing a new customizable mobile Teams experience that gives Firstline Workers the tools they need to communicate and collaborate effectively on the go. It’s simple, familiar, and secure, with several new mobile-only features that have particular relevance for Firstline Workers, including location sharing and smart camera, as well as the ability to record and share audio messages. The customizable mobile experience is available starting today.

Workers need different capabilities depending on their role. While some might need access to private chats, calendars, and calls, others may only need access to teams and channels. IT administrators can now give each employee role-based access to the primary Teams features they need. This capability can be used for employees in any role, with the option for IT to create a custom policy or use the newly available Firstline Worker configuration policy template. Employees can further customize their experience by pinning the modules they need most from their module tray to their navigation bar.

Three iPhones display the new Teams feature: Keep all conversations in one place (left), share location and record audio messages (middle), and customize the navigation menu (right)

Customizable mobile Teams experience and new mobile features: Keep all conversations in one place (left), share location and record audio messages (middle), and customize the navigation menu (right).

Integrate workforce management systems with Teams using a new API

Many companies rely on workforce management systems to handle important operational tasks related to their Firstline Workforce, such as shift scheduling, payroll, benefits, time, and attendance. We’re working on a set of new APIs that enable organizations to integrate their existing workforce management systems with Teams.

The first API is the Graph API for Shifts, the schedule management tool in Teams. With Shifts now available in Teams for all customers, the new API makes integration between Shifts and enterprise scheduling systems possible, enabling seamless access to workforce management systems for managers and employees, right from Teams. The Graph API for Shifts will be in public preview this quarter.

An image of two phones side by side displaying the Shifts feature in Microsoft Teams.

With Shifts, managers can easily plan shift schedules, and team members can review schedules and make schedule change requests, all in real time.

Keep your Firstline Workers engaged and motivated with new Praise feature

Firstline Workers such as retail associates play a key role in representing a company’s brand, but this segment of the workforce experiences some of the highest turnover rates. Taking steps to engage and recognize employees can go a long way to improving their satisfaction and reducing turnover. The new Praise tool, rolling out this quarter, gives managers and employees a simple way to recognize coworkers, right in the Teams app where the whole team can see it.

Two mobile phones show the new Praise feature used in Teams.

With Praise, share badges to celebrate every success, communicate your appreciation with your team members, and foster greater comradery.

Next week, members of the Microsoft team will be at NRF 2019, the annual retail industry conference. Visit us in booth #3301. Also, please visit our Teams for Firstline Workers page to learn more about how Teams can empower your Firstline Workforce.

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MyAnalytics, the fitness tracker for work, is now more broadly available http://approjects.co.za/?big=en-za/microsoft-365/blog/2019/01/02/myanalytics-the-fitness-tracker-for-work-is-now-more-broadly-available/ Wed, 02 Jan 2019 17:00:41 +0000 MyAnalytics—the fitness tracker for work—will be available to everyone using Office 365 and Microsoft 365 Enterprise and Business suites that include Exchange Online. Previously, MyAnalytics was only available with an Enterprise E5 plan or as an add-on to E1 and E3 plans. Via a personal dashboard, an Outlook add-in, and weekly emails, MyAnalytics summarizes how

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MyAnalytics—the fitness tracker for work—will be available to everyone using Office 365 and Microsoft 365 Enterprise and Business suites that include Exchange Online. Previously, MyAnalytics was only available with an Enterprise E5 plan or as an add-on to E1 and E3 plans.

Via a personal dashboard, an Outlook add-in, and weekly emails, MyAnalytics summarizes how you spend your time at work, then suggests ways to work smarter—from cutting unproductive meeting time to reducing time spent working after hours. It even uses artificial intelligence (AI) to help you stay on top of your to-dos by flagging commitments you’ve made in email.

The MyAnalytics dashboard.

New insights give a more complete picture of how you spend time at work

As we continue to evolve the product, today we’re also making MyAnalytics insights more well-rounded. MyAnalytics currently provides insights based on time spent in Outlook emails and meetings, and Skype for Business calls and chats. This month, we’re adding new insights based on your Microsoft Teams calls and chats, as well as signals from documents you’re working on that are saved in OneDrive and SharePoint. With 329,000 organizations and 87 of the Fortune 100 using Teams, this takes us one step closer to providing you with a more complete picture of how you’re spending time at work.

MyAnalytics Outlook add-in and weekly email.

A recent Gallup study found that two-thirds of full-time employees say they experience burnout at work. Multiple factors are contributing to burnout—such as the increased pace of work, a rise in collaborative work like chats, emails, and meetings, and the continuing trend of technology blurring the lines between work and life. Our customers tell us they’re looking for ways to address these challenges by helping employees find time to focus, improve work-life balance, build better meeting habits, and create deeper connections with their colleagues. By making MyAnalytics features more broadly available to our millions of customers, it is our goal to make work days around the world a little more balanced and fulfilling.

Availability: MyAnalytics insights from Microsoft Teams and documents saved in OneDrive or SharePoint will begin rolling out to existing customers with MyAnalytics in January 2019. With today’s updates, MyAnalytics features will be available for Microsoft 365 E5, E3, Business, and Office 365 E5, E3, E1, Business Premium, and Business Essentials plans. MyAnalytics functionality will roll out in phases, beginning with the Outlook add-in. Beginning mid-March, 2019, MyAnalytics licenses will be assigned and activated; however, users will not be able to see any MyAnalytics functionality. In mid-April, admins will begin to see a toggle in the Exchange Admin Center that supports tenant-level management of MyAnalytics functionality. The add-in functionality will begin rolling out on May 15, 2019.

Note: Today, we’re also announcing new security and compliance packages for our enterprise customers. Please read Introducing new advanced security and compliance offerings for Microsoft 365 to learn more.

Editor’s note 3/15/2019:
This post has been updated to reflect the most current availability of MyAnalytics features.

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Introducing Microsoft 365 freelance toolkit—a solution to launch and scale your freelance workforce http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/12/06/introducing-microsoft-365-freelance-toolkit-a-solution-to-launch-and-scale-your-freelance-workforce/ Thu, 06 Dec 2018 17:00:02 +0000 With increasing participation in the gig economy—the contingent labor market made up of independent workers who contract for short-term engagements—enterprises are beginning to test and include freelance talent to support projects. According to the Future Workforce Report, 47 percent of hiring managers at enterprise organizations utilized freelancers (up from 44 percent the prior year), while

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With increasing participation in the gig economy—the contingent labor market made up of independent workers who contract for short-term engagements—enterprises are beginning to test and include freelance talent to support projects. According to the Future Workforce Report, 47 percent of hiring managers at enterprise organizations utilized freelancers (up from 44 percent the prior year), while roughly 9 in 10 hiring managers say they are open to engaging freelancers rather than temporary workers through a staffing firm. To help enterprises digitally transform or complement their conventional contingent staff solutions, we’re launching Microsoft 365 freelance toolkit, a curated set of tools, templates, and best practices to help our customers launch, execute, and manage freelance programs at scale. 

The gig economy, which includes freelancers, consultants, contractors, and solopreneurs, is on the rise. According to Staffing Industry Analysts, the total spent on gig work in 2015 was $792 billion. Experts believe that within 10 years a larger proportion of the U.S. workforce will participate in the gig economy. In addition, according to Field Nation, 86 percent of independent workers intentionally choose freelancing.

The implications for enterprise companies are profound. To thrive in a highly competitive environment with rapidly changing technology and customer needs, enterprises must be agile and adapt to new business models to get work done with external talent. While adding on-demand freelance talent to the mix offers measurable results in speed and efficiency, the path to transforming existing policies and processes is largely undefined.

Our launch partner for this toolkit is Upwork, one of the largest online global marketplaces with over 375,000 freelancers in over 180 countries. We specifically are partnering with Upwork Enterprise, their end-to-end compliance and freelance talent sourcing solution.

The Microsoft 365 freelance toolkit offers solutions for the main friction points enterprises encounter when deploying a freelance program, including: internal communications and awareness, team-wide collaboration, data analytics, and workflow automation.

Internal communications and awareness

One of the major challenges of launching an enterprise freelance program is driving awareness and education among internal stakeholders and adopters. Employees need a place where they can get started to learn how the program works, access required training, and review best practices for engaging with freelancers.

Microsoft 365 freelance toolkit solves for this with the SharePoint communication site template—a “one-stop shop” for program details to help accelerate freelance adoption and onboarding, including:

  • Repository for relevant documentation and presentations about the program.
  • Use cases to show employees the kinds of projects they can get done with freelancers.
  • FAQs seeded with the top questions from enterprise employees.
  • An engagement template to help you connect with freelancers in the SharePoint expert talent pool.

See our SharePoint communication site infographic to learn more.

Team-wide collaboration

The nature of enterprise freelance projects requires team members to collaborate on multiple files, manage varied tasks, and communicate across time zones. To keep cross-functional, multi-geographical teams moving in the same direction, the Microsoft 365 freelance toolkit provides guidance around using Microsoft Teams as a powerful hub for teamwork that brings chats, meetings, calls, files, and apps into one shared workspace.

With Teams, enterprises can manage their freelance communication and collaboration needs, specifically through:

  • Communication—Public and private teams for members to engage in discussion.
  • Task management—One place to track progress and align each team member’s workflow via integration with project management tools like Microsoft Planner.
  • File storage—One place to store shared files and retrieve them through intelligent search.
  • External guest access—The ability for external users worldwide to collaborate in all aspects of freelance projects through the free version of Teams.
  • Security—External guest access to project-specific teams keeps your information safe without giving wholesale access.

See our Teams infographic to learn more.

Data analytics

A major challenge in scaling an enterprise freelance program is capturing, tracking, and communicating performance KPIs. The Microsoft 365 freelance toolkit leverages Microsoft Power BI, a business analytics service that deliver insights by collecting real-time data from multiple sources, simplifying data prep, and producing customized, easy-to-understand reports and dashboards.

Power BI helps enterprise program managers to:

  • Make data-driven decisions.
  • Compare freelance program results to conventional staffing solutions.
  • Identify the teams within your organization currently leveraging freelance talent by discipline type to help identify future opportunities within your company.

To enhance the core functionality of Power BI for a freelance environment, the freelance toolkit offers:

  • A Power BI template with sample visualizations.
  • A Power BI connector to pull data from disparate sources into dashboards.
  • An engagement template to help you connect with freelancers in the Power BI talent pool.

See our Power BI infographic to learn more.

Workflow automation

An enterprise freelance program requires provisioning, compliance, and monitoring, all while providing a frictionless process for your employees. To reduce the need for manual completion of repetitive tasks, Microsoft 365 freelance toolkit uses Microsoft Flow to create automated workflows between apps and services that send notifications, synchronize files, and collect data.

For example, Microsoft Flow can help business decision makers automate the following scenarios:

  • Employee training and compliance. By visiting the freelance program SharePoint communication site, employees can sign up for the pilot by completing a compliance training video supported by Microsoft Stream.
  • Internal community signup. After an employee completes the compliance training video, the employee is automatically added to an internal Teams channel where employees can collaborate with others who are part of the program and share experiences.
  • Upwork account creation. After the employee is added to the Teams channel, their account information, which includes their name and email address, is sent to Upwork for account creation on their platform, so they can start posting jobs on the platform.

In addition to core Microsoft Flow functionality, the freelance toolkit offers:

  • Case studies to show how you can use Microsoft Flow within an enterprise freelance program.
  • An engagement template to help you connect with freelancers in the Microsoft Flow talent pool.

See our Microsoft Flow infographic to learn more.

Our journey and what we learned

Like many of our customers, Microsoft is also in the process of navigating how to responsibly weave freelance engagements into our enterprise environment. Over the past year, we completed over 2,000 freelance projects across writing, research, video editing, translation, design, and data science—spanning 25 internal teams and hundreds of employees.

But getting to this point was not easy—we had to internally transform ourselves, and we needed to build an infrastructure that could support the complexities of an enterprise freelance program. This led us to develop the Microsoft 365 freelance toolkit, which combines our leading enterprise productivity apps with curated tools, templates, and best practices to address the specific needs of enterprise freelance programs. The work has paid off. To date, we’ve seen measurable cost and time savings.

Get started

Microsoft 365 freelance toolkit is available for no additional cost as part of an Office 365 Enterprise or Microsoft 365 Enterprise subscription. Learn more about Microsoft 365 freelance toolkit and a Microsoft 365 Enterprise subscription.

Please note: Each enterprise will need to evaluate and determine its own needs—including such things as data handling and compliance requirements—and should use their existing Microsoft 365 investments they determine appropriate.

Learn more about the freelance toolkit journey with Upwork.

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New to Microsoft 365 in November—tools to keep you in your workflow and fine-tune content http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/11/29/new-to-microsoft-365-in-november-tools-to-keep-you-in-your-workflow-and-fine-tune-content/ Thu, 29 Nov 2018 17:00:45 +0000 This month, we released new features in Microsoft 365 that help users stay focused in their workflow while delivering richer, more engaging content. Here’s a look at what’s new in November. Stay in your flow of work We’re launching new capabilities in Microsoft 365 to help simplify common tasks in your workflow and save you

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This month, we released new features in Microsoft 365 that help users stay focused in their workflow while delivering richer, more engaging content.

Here’s a look at what’s new in November.

Stay in your flow of work

We’re launching new capabilities in Microsoft 365 to help simplify common tasks in your workflow and save you time.

Keep track of to-dos and collaborate with others with new AI features in Word—Now you can more easily focus on your writing when working in Word. When you type a to-do item, like TODO: finish this section or <<insert closing here>>, Word recognizes and tracks them as to-dos. When you come back to the document, you’ll see a list of your remaining to-dos, and you can click each one to navigate back to the right spot. Additionally, when you @mention someone within a to-do, Word emails them a notification with a “deep link” to the relevant place in the document. This new capability is available today in preview for Word on the Mac for Office Insiders, with availability for all Office 365 subscribers coming soon.

Perform more tasks on the go with new features for Microsoft Teams on iOS and Android—The updated Teams mobile app now empowers you to be more productive on the go with features like the ability to schedule meetings and search for colleagues within your organization’s directory. With Quiet Hours, you can focus on other activities with greater control over push notifications. These features are available now via the Teams mobile app.

Image of a phone screen displaying Microsoft Teams, with quiet hours set from 7 p.m. to 7 a.m.

Manage tasks without breaking your email flow in Outlook on the web—The updated Tasks feature in the new Outlook on the web now lets you create a task by dragging and dropping an email into your Tasks pane or easily schedule a task by dragging it from the Tasks pane to your calendar. Your tasks then travel with you on the To-Do app. The new Tasks pane capability will start rolling out to customers who opt in to the new Outlook on the web in December 2018.

 

More ways to sign in to Outlook on the web—We listened to your feedback about wanting an easier way to sign in to Outlook on the web. Starting in December, users with an Office 365 account who use Outlook on the web can now sign in to their work or school accounts through www.outlook.com. When a user signs in through www.outlook.com, Outlook redirects them to their organization’s sign-in page, which is pre-populated with the email address they entered. From there, they just follow their organization’s sign-in process.

Create richer, more engaging content

We’re introducing new intelligence capabilities in Microsoft 365 to help users create richer content within PowerPoint.

Improve your writing with Editor in PowerPoint—Editor leverages machine learning and natural language processing to provide an intelligent proofing and editing service that delivers recommendations in context. For example, Editor highlights and provides suggestions to fix awkward word choices and incorrect grammar and offers guidance on clarity and conciseness. Editor in PowerPoint will be available to all users with an Office 365 subscription beginning December 2018.

Engage your audience with interactive forms and quizzes in PowerPoint—Microsoft Forms is now integrated with PowerPoint for Office 365, providing a seamless way for speakers, trainers, and educators to connect and interact with participants. Now, presenters can get real-time audience feedback via forms and quizzes without asking them to leave PowerPoint. To get started, in PowerPoint under Insert, click the Forms icon to create a new form/quiz or insert one you’ve already created.

Other updates

  • Today, we unveiled redesigned Office app icons to honor the heritage of Office and welcome in the future. These app icons provide flexible visuals that reflect product changes and the new ways in which people are working.
  • AI features like facial detection to identify speakers in videos, speech-to-text and closed captions, and transcript search and timecodes are now available to all Office 365 Enterprise, Firstline Worker, and Education plans through Microsoft Stream.
  • You can now use Windows Hello or a FIDO2 device to sign in to your Microsoft account on the Edge browser instead of using a username and password.
  • The Office Customization Tool is now available, enabling IT pros to easily customize deployment of Office 365 ProPlus and other Click-to-Run managed Office products using a simple, intuitive, and web-based interface.

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Your favorite email app, Outlook mobile, adds new enterprise information protection and mobile management capabilities http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/09/25/outlook-mobile-adds-new-enterprise-information-protection-and-mobile-management-capabilities/ Tue, 25 Sep 2018 13:00:10 +0000 Three years ago, we launched Outlook mobile with a mission to deliver the best on-the-go email and calendar app, one that combines delightful customer experiences with enterprise-grade security. To serve an ever more mobile and distributed workforce, today we are announcing new, advanced enterprise capabilities for Outlook mobile with support for Microsoft Information Protection native

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Three years ago, we launched Outlook mobile with a mission to deliver the best on-the-go email and calendar app, one that combines delightful customer experiences with enterprise-grade security. To serve an ever more mobile and distributed workforce, today we are announcing new, advanced enterprise capabilities for Outlook mobile with support for Microsoft Information Protection native labeling, as well as improved mobile device management. We’re also helping our customers stay connected and on top of what’s important with new features including Favorite Notifications and Microsoft Teams integration in Outlook. We’re confident that these new capabilities, along with our continued commitment to a first-class user experience, will help make Outlook mobile the preferred choice for your organization.

Designed uniquely for a mobile-first experience, Outlook for iOS and Android introduced new ways to stay connected and organized all in one app while helping you focus on what’s truly important. Over the years, we’ve delivered deeper integration with Office 365 and added an array of artificial intelligence (AI) capabilities that help anticipate your needs. We also re-architected Outlook mobile on the Microsoft Cloud and added a broad range of enterprise and compliance capabilities, such as FedRAMP, Hybrid Modern Authentication, and support for app protection policies to help you protect and manage your organization’s confidential information.

Today, Outlook mobile is used on more than 100 million devices and includes customers like Adventist Health System and Razer:

“From a support perspective, Microsoft Intune and mobile email with Exchange Online have been tremendous timesavers. Employees had to unenroll and re-enroll devices in a previous email security program, and our infrastructure support team was inundated with support tickets around the need to resync mobile email accounts. But with Intune, employees download the Microsoft Outlook mobile app, we apply the correct policies, and they’re off and running.”
—Tony Qualls, director of Enterprise Technical Services at Adventist Health System

“With Outlook mobile and the Teams’ mobile app you have access to everything else that’s embedded within it, be it PowerPoint, or Excel, or your files in OneDrive, team conversations, or calendar events. So using these apps to do anything you need easily and conveniently from your phone makes things so much more efficient and quick.”
—Tom Moss, senior vice president of the Mobile Division at Razer

We’re delighted to receive continued high ratings for Outlook mobile from customers like you. As we further our vision with today’s announcements, we hope to keep earning your trust in Outlook mobile as the right choice for your business.

New enterprise information protection and deployment capabilities

We know that protecting confidential information is top of mind for our customers, so today we’re announcing new capabilities to help you secure sensitive information while making it easier to manage and deploy Outlook mobile. We’re committed to delivering best-in-class enterprise and security capabilities along with the ease of use and speed you love.

Easily apply sensitivity labels to emails

Customers will soon be able to classify and label Outlook mobile emails to help ensure that sensitive information is handled in compliance with your company policies. We are introducing Microsoft Information Protection native labeling in Outlook for iOS and Android to help enforce a common set of protection policies and actions across Microsoft 365 apps. For example, administrators could specify custom sensitivity labels such as “General” or “Company Confidential” with corresponding actions such as adding a footer to emails or encrypting emails, respectively. As a user, you will then be able to add a “Company Confidential” label to the email so that it can only be opened by recipients who are authorized to decrypt the message. Your administrator could also set up a policy to allow you to change a sensitivity email label if necessary but require a justification to do so for tracking and compliance purposes. Our goal is start rolling out this feature to commercial Outlook mobile customers by the end of the year, initially in preview.

New capabilities to simplify deployment and management of Outlook mobile

To enable organizations to get their employees quickly set up on their secure mobile email and calendar solution, we’re adding new app configuration capabilities for Outlook mobile.

  • Ensure only corporate accounts are added to Outlook mobile—We recently rolled out a new experience to help ensure that adding only work accounts is straightforward and to help mitigate the risk of employees using personal accounts on company devices. For example, administrators can specify the corporate email and OneDrive for Business accounts that are allowed in Outlook mobile.

Image of three devices showing an account added in Outlook mobile.

Administrators will be able to specify that only work accounts are added on company enrolled devices.

Additionally, we will be rolling out the capabilities listed below in the coming months to commercial Outlook mobile customers.

  • Scale deployments and enforce consistency—Administrators will soon be able to push specific Outlook mobile app configuration settings such as the on/off state for syncing or saving contacts, biometrics such as Touch ID, block external images, and MailTips, as well mail options such as Focused Inbox settings to their users. Standardizing these settings will simplify and scale the deployment of Outlook mobile while helping ensure that users have a consistent experience.
  • Enable faster account setup—Administrators will soon be able to push Outlook mobile account setup configurations for modern authentication capable accounts. This will ensure that employees use the correct work account setup information to get them up and running with Outlook mobile in no time. When setup is as simple as entering a password, there are fewer calls to your helpdesk and securing your mobile workforce is fast and easy. This feature is already available for Exchange on-premises customers for accounts that use basic authentication.
  • A new app configuration policy interface in Microsoft Intune—A new app configuration policy interface in the Intune console will initially support the ability to push account setup details for Exchange on-premises customers using basic authentication. In the coming months, we plan to continue to enhance the policy settings in this interface to manage the Outlook mobile feature settings, such as the ability to save or sync contacts and other app configuration capabilities.

Designed for all day use—introducing new ways to connect and organize

To help you accomplish more on the go, Outlook mobile will soon get new capabilities through Microsoft Teams and additional Office Lens integration, Favorite Notifications, and improved calendar experiences, so you can easily connect and organize to stay on top of what’s important.

Create and join a Teams meeting in Outlook mobile

As customers continue to embrace Teams for collaboration, we are excited to integrate Teams meetings in Outlook. You will soon be able to add an online Teams Meeting option to your calendar events and join a Teams Meeting right from Outlook. Our goal is to introduce this capability to Outlook mobile early in 2019.

More Office Lens technology coming to Outlook mobile

Ever been to a conference and had to keep track of numerous business cards? In addition to using Office Lens intelligent technology for photos, documents, and whiteboard images in Outlook mobile, you will be able to simply snap a picture of the card, and the contact details will be automatically saved in Outlook. Customers also have the confidence that the images will be used in compliance with their company’s app protection policies and device camera settings will be respected. This feature will start rolling out to Outlook for Android customers in the coming months.

Favorite Notifications helps you stay connected with the people who are important to you

There are some people in our lives whose communication should take priority, such as your boss, your significant other, or your kid, and you may want to respond to them in a timely manner. You will soon have the option set your notifications to “Favorites,” so you’re only notified when they send you an email or calendar event. Favorite Notifications are expected to start rolling out to Outlook mobile customers in the coming months.

Calendar sharing and calendar search capabilities

  • Improved calendar sharing—Today, we are making it easier to share schedules with coworkers and manage room reservations and delegated calendars. It’s as easy as adding a new calendar from the menu option in Outlook Calendar. Simply select Add Shared Calendars and search for people, rooms, or mailboxes. You will be able to add or view a coworker’s shared calendar or even a conference room that has a reservation calendar. We are rolling out this new Outlook mobile shared calendar experience to commercial customers now.

Image of a mobile device adding a Shared Calendar in Outlook mobile.

Easily add a shared calendar for your coworkers or even a conference room, right from Outlook mobile.

  • Search in calendar—And if you need to find a specific calendar event, we’re extending search in Outlook mobile beyond contacts, special reservations, deliveries, and files and will soon be adding search to calendar events. The Outlook mobile search experience is designed to help you find what you need even faster. This feature will start rolling out to Outlook mobile customers in the coming months.

We are excited to bring these innovations to market. As we further our vision for Outlook mobile, we’re committed to listening and learning from you to bring you experiences that delight backed by the promise of enterprise capabilities. We hope to keep earning your trust and would love to hear your feedback and suggestions.

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10 new ways for everyone to achieve more in the modern workplace http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/09/24/10-new-ways-for-everyone-to-achieve-more-in-the-modern-workplace/ Mon, 24 Sep 2018 13:00:16 +0000 It’s been over a year since we introduced Microsoft 365, the complete, intelligent, and secure solution that empowers employees to drive their organizations to future growth. Customers are seeking to transform and support a workforce that is more diverse and mobile than ever before, and they are relying on latest advancements in technology to do

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It’s been over a year since we introduced Microsoft 365, the complete, intelligent, and secure solution that empowers employees to drive their organizations to future growth. Customers are seeking to transform and support a workforce that is more diverse and mobile than ever before, and they are relying on latest advancements in technology to do so. Customers such as Goodyear, Eli Lilly, and Fruit of the Loom use Microsoft 365 to empower their employees.

Microsoft 365 is growing quickly, built on the strength of more than 135 million commercial monthly Office 365 users. Windows 10 has approximately 200 million commercial devices in use, and there is an install base of over 82 million for Enterprise Mobility + Security (EMS). Today, at the Microsoft Ignite Conference in Orlando, Florida, we are introducing new capabilities in Microsoft 365 that make it possible for every person to do their best work.

1. Microsoft Teams is the fastest growing business app in Microsoft history

After less than two years in market, more than 329,000 organizations worldwide use Microsoft Teams, including 87 of the Fortune 100 companies. In fact, 54 customers now have more than 10,000 active users of Teams, and Accenture just crossed the 100,000 active-user mark in Teams. Further growth has been spurred by the recently announced free version of Teams.

We continue to add powerful new capabilities to foster teamwork and collaboration. New artificial intelligence (AI) powered meeting features are now generally available—including background blur and meeting recording. Background blur uses facial detection to blur your background during video meetings, and meeting recording allows you to playback recorded meeting content at any time with captions and a searchable, timecoded transcript.

General availability of new live event capabilities will begin to roll out worldwide in Microsoft 365 later this year. These new tools allow customers to create and stream live and on-demand events in Teams, Yammer and Microsoft Stream to inform and engage customers and employees, wherever they are. Beginning in October, employees can watch videos on the go with the Stream mobile app for iOS and Android, with support for offline viewing. And we’re working with our ecosystem of device partners to deliver new devices optimized for Teams meetings and calling, including the new Surface Hub 2. Surface Hub 2 is perfect for dynamic teamwork and features a light, sleek, and intelligent design that’s easy to move around and fit in any workspace. The first phase of Surface Hub 2, Surface Hub 2 S, will start shipping in the second quarter of 2019.

Animated image of a man blurring his background in Teams.

Blur your background during meetings.

2. Extend the power of Teams to empower workers in all roles and across industries

As an example of how Teams can enable secure workflows for regulated industries, we’re delivering a new care coordination solution, now available in private preview, that gives healthcare teams a secure hub for coordinating care across multiple patients. It provides for integration with electronic health records (EHR) systems and enables care providers to communicate about patient care in real-time within Teams’ secure platform. We are also releasing two new secure messaging features with particular relevance in healthcare settingsimage annotation, now generally available, and priority notifications, which will roll out by the end of this year to all Teams commercial customers. These capabilities support HIPAA compliance and enable doctors, nurses, and other clinicians to communicate about patients while avoiding the privacy risks that arise when healthcare professionals use consumer chat apps.

Image of a mobile device creating an event in Microsoft Teams.

Easily swap shifts, request time off, and see who else is working.

3. Find what you need faster with Microsoft Search

Microsoft Search, a new cohesive search capability, makes it easier for you to find what you need without leaving the flow of your work. We’re putting the search box in a consistent, prominent place across Edge, Bing, Windows, and Office apps, so that search is always one click away. We’re also supercharging the search box so you can not only quickly find people and related content, but you can also access commands for apps and navigate to other content wherever you need to get work done—even before you start typing in the search box. Recognizing that you work in an ecosystem of information, we’re extending Microsoft Search to connect across your organization’s data, inside and outside of Microsoft 365. Learning from your everyday work patterns and acting as a brain for your organization, the Microsoft Graph personalizes your experiences everywhere. We’re pulling together the power of the Microsoft Graph and AI technology from Bing to deliver future experiences that are more relevant to what you are working on. This will include automatically answering questions such as “Can I bring my wife and kids on a work trip?” by using machine reading comprehension that takes knowledge of the world and pairs it with understanding of your organization’s documents. Preview the Microsoft Search capability it as it rolls out to Office.com, Bing.com, and in the SharePoint mobile app today, with many more experiences to come in Edge, Windows, and Office.

Image shows Microsoft Search in Office.com.

Find what you need faster with Microsoft Search.

4. Create content that stands out with Microsoft 365

Three new features in Microsoft 365 use the power of AI to help you create content that shines. Ideas is a new feature that follows along as you create a document and makes intelligent suggestions. In PowerPoint, Ideas recommends designs, layouts, and images. In Excel, Ideas recognizes trends, suggests charts, and identifies outliers in your data. Ideas is generally available in Excel today and will begin rolling out in preview to the other apps starting with PowerPoint Online. Additionally, new data types in Excel turn references to stocks and geographies into rich entities that can be used to build powerful, interactive spreadsheets. The Stocks and Geography data types are generally available today and make it easy to get updated stock prices, company information, population, area, and more. Finally, new image recognition capabilities in Excel take a picture of a hand-drawn or printed data table and turn it into an Excel spreadsheet, making data entry as easy as taking a picture.

Animated image shows a laptop open and Ideas being used in PowerPoint.

In PowerPoint, Ideas recommends designs, layouts, and images for your presentation.

5. Office loves the Mac

Office empowers everyone to achieve more on any device. And Office loves the Mac. We’re committed to the Mac as a first-class endpoint and have made significant investments in the platform over the past year—including moving the Mac and Windows versions of the apps onto a single code base and releasing new features for the Mac every month. We also tailored new experiences for the Mac, like the new Touch Bar integration.

Today, we’re announcing OneDrive Files On-Demand for Mac, a way to access all your personal and work files from the cloud in Finder without using storage space and only download them when you need them. Files On-Demand gives the Mac an intelligent connection to the cloud and is just one more example of the power of Office on the Mac platform. Preview it before it rolls out to all Mac users.

Image shows OneDrive Files On-Demand on an open Mac.

OneDrive Files On-Demand for Mac displays all your OneDrive files in Finder but only downloads them when you need them.

6. Work together with your entire network with LinkedIn in Outlook and Office web apps

We’re announcing two new ways to use the power of the LinkedIn network within your daily workflow. Soon, when you connect your LinkedIn account to Office 365, you’ll be able to coauthor documents with people in your LinkedIn network in Word, Excel, and PowerPoint and send emails to them directly from Outlook. This brings your corporate directory and your LinkedIn network together, so you never lose touch with the contacts who can help you succeed, inside or outside your organization. You’ll also see LinkedIn highlights about the people in your meeting invites, providing you with insights about attendees, so you can prep for important meetings quickly and easily. These features help you focus on what’s important by providing information and connections directly in your flow of work and will be coming soon in a staged rollout.

7. Deliver a modern desktop with Azure

For many companies, the specific needs of their business demand a virtualized desktop experience. Today, we are introducing Windows Virtual Desktop, the only cloud-based service that delivers a multi-user Windows 10 experience, which is optimized for Office 365 ProPlus and includes free Windows 7 Extended Security Updates. With Windows Virtual Desktop, you can deploy and scale Windows and Office on Azure in minutes with built-in security and compliance. Sign up to be notified of the preview availability.

8. Manage your environment with the Microsoft 365 admin center

Following our recent release of the new Microsoft 365 admin center, we’re announcing new features to help you to monitor and manage applications, services, data, devices, and users across your Microsoft 365 subscriptions, including Office 365, Windows 10, and EMS. The Microsoft 365 admin center has several new capabilities to help you better manage your environment, including insight-based recommendations, a more consistent UI, and customized views for each of your admins. The public preview of these features is rolling out now to targeted release admins and soon to all admins. To get started, visit admin.microsoft.com.

Image shows the Microsoft 365 admin center on an open laptop.

Manage your environment more easily with the Microsoft 365 admin center.

9. Achieve modern compliance easily for the General Data Protection Regulation (GDPR) and more

In the world of complex regulations and evolving privacy standards, customers consistently tell us they need the built-in, intelligent capabilities of Microsoft 365 to proactively achieve compliance in their organizations. We’ve expanded Compliance Manager to now include 12 assessments across different industries. The unified labeling experience is also now available in the Security & Compliance Center as a single destination where you can create, configure, and automatically apply policies to ensure protection and governance of sensitive data.

Image shows the Compliance Manager on a tablet.

Compliance Manager now includes 12 assessments across different industries.

10. Advancing security for IT professionals

The work we do in security at Microsoft gives us the broadest perspective on the challenges and a unique ability to help. We focus on three areas: running security operations that work for you, building enterprise-class technology, and driving partnerships for a heterogeneous world. Today, we’re announcing several new enterprise-class capabilities that leverage the Microsoft intelligent cloud and operational learnings to help organizations secure their people, devices, and data.

New support for passwordless sign-in via the Microsoft Authenticator app is now available for the hundreds of thousands of Azure Active Directory connected apps that businesses use every day. Nearly all data loss starts with compromised passwords. Today, we are declaring an end to the era of passwords. No company lets enterprises eliminate more passwords than Microsoft.

Microsoft Secure Score is the only enterprise-class dynamic report card for cybersecurity. By using it, organizations get assessments and recommendations that typically reduce their chance of a breach by 30-fold. It guides you to take steps like securing admin accounts with Multi-Factor Authentication (MFA), securing users accounts with MFA, and turning off client-side email forwarding rules. Starting today, we’re expanding Secure Score to cover all of Microsoft 365. We are also introducing Secure Score for your hybrid cloud workloads in the Azure Security Center, so you have full visibility across your estate.

Finally, we are announcing Microsoft Threat Protection, an integrated experience for detection, investigation, and remediation across endpoints, email, documents, identity, and infrastructure in the Microsoft 365 admin console. This will save analysts thousands of hours as they automate the more mundane security tasks.

Image shows Microsoft Secure Score in Microsoft 365 Security, on a tablet.

 

Microsoft Secure Score is expanding to cover all of Microsoft 365.

We look forward to bringing you these new ways to achieve more from unlocking creativity to advancing security. You can learn more about our announcements, see all of our Microsoft Ignite sessions live streaming or on-demand, and connect with experts on the Microsoft Tech Community.

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4 steps to engage employees with new live events in Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/08/01/4-steps-to-engage-employees-with-new-live-events-in-microsoft-365/ Wed, 01 Aug 2018 16:00:06 +0000 Earlier this month, we announced new intelligent event capabilities in Microsoft 365 that enable anyone to create live and on-demand events for teams and across the organization. Today, we invite you to use the public preview of live events in Microsoft 365 and discover new ways to foster connection and engagement between leaders and employees

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Earlier this month, we announced new intelligent event capabilities in Microsoft 365 that enable anyone to create live and on-demand events for teams and across the organization. Today, we invite you to use the public preview of live events in Microsoft 365 and discover new ways to foster connection and engagement between leaders and employees at every level in your organization.

More than ever before, employees in the modern workplace seek work environments that unlock creativity, make their lives more productive and fulfilling, and foster a sense of connection with their organization’s mission and purpose.

A critical first step for your organization to thrive in this new culture of work is to drive alignment of your people around shared purpose and goals. Leaders realize that organizations who do this well have an advantage in attracting and retaining an engaged workforce.

Here are four ways your organization can enable leaders and employees to connect with new live events in Microsoft 365:

1—Use live events to kickstart interactive discussions across your organization

Today, executives at Microsoft—including CEO Satya Nadella—use Microsoft 365 to connect and communicate with employees around the globe. Now, any company or organization with Microsoft 365 can create these moments of high engagement, where people are focused on leaders and their messages and ask questions to clarify or reinforce conversations in the community.

Using Microsoft Stream, Teams, or Yammer, you can create a live event wherever your audience, team, or community resides. Attendees receive notifications and can participate in real-time, with high-definition video and interactive discussion using web, mobile, or desktop.

Following an event, it’s easy to make the recording available on an event page, allowing you to watch the event on your own schedule and catch up quickly with powerful AI features that unlock the content of the event recording. The recording is automatically transcribed and detects changes in speakers—making it simple to search for content later.

For employees who are in different time zones or unable to attend live, the conversation keeps going, so they still feel connected to leaders and peers—helping to overcome geographical or organizational boundaries.

The event and recordings are powered by Microsoft Stream, the intelligent video service in Office 365.

Image of a laptop open to display a live event in Microsoft 365.

2—Foster sustained dialogue in open communities

Give everyone a voice—before, during, and after a live event in Microsoft 365—with Yammer communities that span functions or the entire organization. Providing a forum for employees to be heard is an important piece of transforming a culture. These communities are where people can come any time to raise ideas, concerns, or questions, and where leaders can reply in an authentic way.

An active Yammer community builds trust and a sense of connection and belonging. And it provides a forum where employees who might not feel comfortable speaking out during a live event can connect directly with leaders.

With inline message translation, live events in Microsoft 365 empowers people to express themselves in their own language.

3—Create an intranet site for leaders to share events, blogs, video, news, and resources

Communicate at scale as a leader with a continuous, online presence using content, conversation, and video channels within a SharePoint communications site. You can optimize for news distribution and blogs, and deepen engagement with related content, polls and surveys, and readership analytics.

This is also a great spot to share recorded events for later viewing. Simply create a dedicated page for each event where employees can submit questions and comments in advance. Leaders and organizers can then use this input to craft the messaging and content of the events.

4—Plan corporate communications and measure impact

Executive and internal communications may be managed by a team of one or a team of many—but it takes careful planning and execution to ensure success. Microsoft Teams—the hub for teamwork in Office 365—is ideally suited to work together in the creation and production of events and other executive communications. It provides an effective backstage for your live event, giving you a shared space to work with speakers and approve content before sharing with a broader audience.

Once you have begun engaging your audience, every message within a Yammer community has a visible count of how many people your post has reached. This helps both community organizers and employees understand what is being read. Group insights demonstrate how the knowledge and information created in the community benefit people—regardless of their membership status in the group. For example, passive visitors may gain value from group conversations and apply the information elsewhere in their daily work. You can also see the number of views for an event recording and across a channel, and how many people liked the video. Pages and news articles also have statistics to understand readership.

Empowering all leaders across an organization

Leadership, of course, does not just refer to organizational leaders. Leaders of communities may be subject matter experts, functional managers, or passionate individuals who are leading areas of expertise, practices, or interest groups. These same capabilities in Microsoft 365 can enable leaders at any level to create and sustain connection with their communities.

Patrick Yates, manager of Diversity and Inclusion at TDS Telecom, considers community connections and engagement an important part of the employee experience, and a boon to recruiting talent. “Younger generations entering the workforce especially want a modern, inclusive environment—to be part of something that’s larger than themselves.”

Connect your employees and leaders today

Experience the public preview of live events in Microsoft 365, and get started on connecting your leaders and employees today. We will be adding additional features and functionality based on your feedback in the Tech Community.

To create a live event, you will need an Office 365 E3 or E5 license and your admin must give you permission to do so. To attend a live event, you need an Office 365 license for authenticated users. Public (anonymous) access is possible in specific configurations.

To learn more, visit Connect leaders and employees on Office.com, and for more information on intelligent event capabilities, visit the Microsoft 365 live events post on Tech Community.

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4 new ways Microsoft 365 takes the work out of teamwork—including free version of Microsoft Teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/07/12/4-new-ways-microsoft-365-takes-the-work-out-of-teamwork-including-free-version-of-microsoft-teams/ Thu, 12 Jul 2018 18:00:39 +0000 It’s been one year since we introduced Microsoft 365, a holistic workplace solution that empowers everyone to work together in a secure way. In that time, Microsoft 365 seats have grown by more than 100 percent, building on the more than 135 million commercial monthly Office 365 users, 200 million Windows 10 commercial devices in use,

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It’s been one year since we introduced Microsoft 365, a holistic workplace solution that empowers everyone to work together in a secure way. In that time, Microsoft 365 seats have grown by more than 100 percent, building on the more than 135 million commercial monthly Office 365 users, 200 million Windows 10 commercial devices in use, and over 65 million seats of Enterprise Mobility + Security.

This momentum is driven by customers—in every industry—who are transforming their organizations to enable high performance from a workforce that is more diverse, distributed, and mobile than ever before. Microsoft 365 is designed to empower every type of worker—whether on the first lines of a business, managing a small team, or leading an entire organization.

Today, we are introducing four new ways Microsoft 365 connects people across their organization and improves collaboration habits, including extending the power of Microsoft Teams and new AI-infused capabilities in Microsoft 365.

1—Try Microsoft Teams, now available in a free version

To address the growing collaboration needs of our customers, last year we introduced Microsoft Teams, a powerful hub for teamwork that brings together chat, meetings, calling, files, and apps into a shared workspace in Microsoft 365. Now, more than 200,000 businesses across 181 markets use Teams to collaborate and get work done.

Beginning today, Teams is available in a free version worldwide in 40 languages. Whether you’re a freelancer, a small business owner, or part of a team inside a large organization, you can start using Teams today.

The free version includes the following for up to 300 people:

  • Unlimited chat messages and search.
  • Built-in audio and video calling for individuals, groups, and full team meetups.
  • 10 GB of team file storage plus additional 2 GB per person for personal storage.
  • Integrated, real-time content creation with Office Online apps, including built-in Word, Excel, PowerPoint, and OneNote.
  • Unlimited app integrations with 140+ business apps to choose from—including Adobe, Evernote, and Trello.
  • Ability to communicate and collaborate with anyone inside or outside your organization, backed by Microsoft’s secure, global infrastructure.

This new offering provides a powerful introduction to Microsoft 365. Teams in Microsoft 365 includes everything in the free version plus additional storage, enterprise security, and compliance, and it can be used for your whole organization, regardless of size.

As we advance our mission to empower every person and organization on the planet to achieve more, what’s most exciting are the stories of customers taking on big projects with a small workforce, such as The Hustle Media Company—who helps movers, shakers, and doers make their dent in the world. Their popular daily email provides their audience with the tech and business news they need to know.

“As a media company that nearly quadrupled in size over the last year, it became apparent we needed a solution to connect all of The Hustle’s offices. As previous Slack users, we found that Microsoft Teams has all the features that other chat-based apps bring, but the teamwork hub allows everything to live in one place.”
—Adam Ryan, vice president of Media at The Hustle

Or, take it from Urban Agriculture Company, a small business specializing in organic, easy-to-use grow kits of vegetables, flowers, and herbs. After landing on Oprah’s favorite things, founder Chad Corzine turned to Microsoft 365 Business and Teams to manage communication among his rapidly growing departments, onboard employees, and protect customer data.

2—Use new intelligent event capabilities in Microsoft 365

Today, we’re also introducing new capabilities that allow anyone in your organization to create live and on-demand events in Microsoft 365. Events can be viewed in real-time or on-demand, with high-definition video and interactive discussion.

AI-powered services enhance the on-demand experience with:

  • A speaker timeline, which uses facial detection to identify who is talking, so you can easily jump to a particular speaker in the event.
  • Speech-to-text transcription, timecoding, and transcript search, so you can quickly find moments that matter in a recording.
  • Closed captions to make the event more accessible to all.

Events can be as simple or as sophisticated as you prefer. You can use webcams, content, and screen sharing for informal presentations, or stream a studio-quality production for more formal events.

3—Leverage analytics to build better collaboration habits

We’re rolling out the preview of a new Workplace Analytics solution, which uses collaboration insights from the Microsoft Graph, to help teams run efficient meetings, create time for focused work, and respect work/life boundaries. Organizations can use aggregate data in Workplace Analytics to identify opportunities for improving collaboration, then share insights and suggest habits to specific teams using MyAnalytics.

We’re also rolling out nudges, powered by MyAnalytics in Microsoft 365, which deliver habit-changing tips in Outlook, such as flagging that you’re emailing coworkers after hours or suggesting you book focused work time for yourself.

4—Work with others on a shared digital canvas with Microsoft Whiteboard

Microsoft Whiteboard is now generally available for Windows 10, coming soon to iOS, and preview on the web. Whether meeting in person or virtually, people need the ability to collaborate in real-time. The new Whiteboard application enables people to ideate, iterate, and work together both in person and remotely, across multiple devices. Using pen, touch, and keyboard, you can jot down notes, create tables and shapes, freeform drawings, and search and insert images from the web.

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New to Microsoft 365 in June—streamlining teamwork and security http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/06/29/new-to-microsoft-365-in-june-streamlining-teamwork-and-security/ Fri, 29 Jun 2018 15:59:40 +0000 This month, we introduced several new capabilities that improve user experience, streamline the management of common tasks, and enhance identity-driven security measures. We also want to hear your feedback, so that we can make sure these updates are relevant and useful to you. Streamlining the way you work Updates to the Office 365 user experience—We

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This month, we introduced several new capabilities that improve user experience, streamline the management of common tasks, and enhance identity-driven security measures. We also want to hear your feedback, so that we can make sure these updates are relevant and useful to you.

Streamlining the way you work

Updates to the Office 365 user experience—We announced updates for Word, Excel, PowerPoint, OneNote, and Outlook that are designed to embrace the breadth and depth of Office 365 features, while simplifying the user interface and improving accessibility. These updates include a simplified ribbon to encourage focus and collaboration, modern colors and icons to improve rendering and accessibility, and AI-powered search to quickly surface relevant information. These changes will start to roll out to Microsoft 365 and Office 365 subscribers over the next few months.

Connect Office 365 Groups to SharePoint sites—Office 365 Groups can now connect to existing SharePoint sites, allowing newly created Office 365 groups to integrate with your existing SharePoint infrastructure. Connecting a group to a site provides a single starting point to find content, team news, and communications with modern pages, libraries, and lists—without losing any previous content or permissions.

Reduce distractions with Outlook for Android—We introduced “Do Not Disturb” in Outlook for Android to help you reduce distractions and get more done. Now, subscribers can set timed or scheduled periods when email and calendar notifications will be paused. For those with multiple Outlook accounts, Do Not Disturb settings can be customized for each email address—enabling granular control over how you spend your focus-hours.

Manage progress in Microsoft To-Do—This month, we introduced “Steps in Microsoft To-Do—a new feature that allows you to break down tasks into smaller, incremental steps—making large projects more manageable. Now, when a you create a To-Do item, you can add a range of detailed steps that are tracked through to completion. We also introduced the ability to share your To-Do lists, enabling you to work together on tasks and complete projects with colleagues and friends.

 

Dictation in OneNote—Office 365 subscribers with Windows 10 can now take advantage of hands-free dictation using nine languages in OneNote. Dictation provides a simple, yet transformational, way to express ideas and capture notes using only your voice. You can also make edits using your keyboard without having to pause the recording. Simply click or tap the Dictate icon and start speaking.

Adobe PDF integration in Office 365—Last September, we expanded our strategic partnership with Adobe to focus on integrations between Adobe Sign and Office 365 products, like Microsoft Teams, SharePoint, and Outlook. This month, the Adobe Document Cloud team announced new capabilities for OneDrive and SharePoint that provide improved fidelity when working with PDF documents. Once integrated by your administrator, PDF services provide rich previews of PDF documents in OneDrive and your SharePoint sites, and allow you to combine several files into a single PDF in your document library.

Securing the modern workplace

We introduced several new important capabilities that strengthen your organization’s identity-driven security, and ensure important data is kept safe.

Secure your organization with baseline security policy in Azure Active Directory—We introduced the preview of a baseline security policy in Azure AD that enforces multi-factor authentication for privileged accounts. This new policy will apply to all organizations that have Azure Active Directory and help secure the most important accounts in your tenant. Customers can opt in to the baseline protection policy in preview, and at general availability will be opted in by default with the ability to opt out at any time.

Block legacy authentication using Azure Active Directory conditional access—This month, we introduced the preview of conditional access support for blocking legacy authentication, which enables organizations to stop users from authenticating to legacy apps. Identity attacks such as password spray almost exclusively target these older client apps. This feature improves the overall security of your IT environment by getting users to move to more modern clients that support modern authentication mechanisms.

Enhance data classification across your organization—The new Label Activity Explorer in Office 365 provides a quick overview of how the data in your organization has been labeled—allowing you to investigate risky or abnormal activity. To help you manage labeling across the lifecycle of your organization’s content, we enhanced the Data Governance dashboard with new features like the Data Governance toolbox, added links and tools for common data governance tasks, and provided a single resource for guidance.

Other updates

  • Microsoft Teams has reached FedRAMP Moderate Compliance and will start rolling out to U.S. Government Community Cloud (GCC) customers on July 17, 2018.
  • Visio Online is now available in Microsoft Teams. Coworkers can now collaborate on Visio Online diagrams from within their team or channel without toggling between apps.
  • SharePoint Swoop—our new enterprise reality show—features a team of MVP experts with just three days to help a Microsoft 365 customer modernize their intranet.
  • At Computex 2018, we outlined our vision for how partners can build intelligent edge devices and solutions.

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New to Microsoft 365 in May—empowering and securing users http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/05/31/new-to-microsoft-365-in-may-empowering-and-securing-users/ Thu, 31 May 2018 15:59:20 +0000 Each month on the Microsoft 365 Blog, we highlight key updates to Microsoft 365 that build on our vision for the modern workplace. This month, we introduced a number of new capabilities to help individuals produce accessible content, work together in real-time, and create a secure and compliant workplace. Here’s a look at what we

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Each month on the Microsoft 365 Blog, we highlight key updates to Microsoft 365 that build on our vision for the modern workplace. This month, we introduced a number of new capabilities to help individuals produce accessible content, work together in real-time, and create a secure and compliant workplace.

Here’s a look at what we brought to Microsoft 365 in May.

Empowering creative teamwork

Create accessible content in Office 365—We enhanced the Accessibility Checker to streamline the process of creating quality content that is accessible to people with disabilities. Now, the Accessibility Checker identifies an expanded range of issues within a document, including low-contrast text that is difficult to read because the font color is too similar to the background color. The checker also includes a recommended action menu and utilizes AI to make intelligent suggestions for improvements—like suggesting a description for an image—making it easier to fix flagged issues from within your workflow.

Accessibility Checker alerts you in real-time of issues that make your content difficult for people with disabilities to access.

Work in mixed reality with SharePoint—This month, we unveiled SharePoint spaces—immersive, mixed reality experiences built on SharePoint—which enable you to interact with and explore content in new ways. Now, Microsoft 365 subscribers can work with 3D models, 360-degree videos, panoramic images, organizational charts, visualizations, and any information on your intranet to create immersive mixed reality experiences. SharePoint spaces make it easy to create virtual environments with point-and-click simplicity to help viewers digest information that might be too numerous or too complex to experience in the real world or in a two-dimensional environment.

Create immersive virtual environments in seconds with SharePoint spaces.

Find relevant content faster in SharePoint—The new Find tab in the SharePoint mobile app makes it easier to access the information you need when looking for expertise, content, apps, or resources on the go. The Find tab uses AI to automatically surface sites, files, news, and people relevant to you without having to search—including documents and sites that you were recently working on from across your devices. The Find tab also refines search results as you type, and leverages AI to provide instant answers to questions you ask based on information from across your intranet.

A screenshot of the SharePoint Find tab.

By learning from your existing content and organizational knowledge, AI provides instant answers, transforming search into action.

Run efficient meetings with Microsoft Teams—This month at Build, we demonstrated a range of future capabilities in Microsoft Teams that utilize AI to make meetings smarter and more intuitive over time—including real-time transcription, Cortana voice interactions for Teams-enabled devices, and automatic notetaking. Today, we’re announcing new capabilities for mobile users that make it easier to participate in meetings on the go. Now, you can quickly share your screen with others in the meeting directly from your mobile device, or upload images and video from your library. These improvements make everyone a first-class meeting participant—regardless of location or device.

Source video.

Extend meeting capabilities with Surface Hub 2—Earlier this month, we introduced Surface Hub 2, a device built from the ground up to be used by teams in any organization. Surface Hub 2 integrates Teams, Microsoft Whiteboard, Office 365, Windows 10, and the intelligent cloud into a seamless collaboration experience, which extends the capabilities of any meeting space and allows users to create—whether in the same room or separated by thousands of miles.

Creating a secure and compliant workplace

Achieve GDPR compliance with the Microsoft Cloud—This month marked a major milestone for individual privacy rights with the General Data Protection Regulation (GDPR) that took effect on May 25, 2018. Over the last few months, we introduced new capabilities across the Microsoft Cloud to help you effectively demonstrate that your organization has taken appropriate steps to protect the privacy rights of individuals. To learn more about these capabilities, read our summary of Microsoft’s investment to support GDPR and the privacy rights of individuals.

Microsoft 365 customer INAIL leverages Azure Information Protection to classify, label, and protect their most sensitive data.

Work securely with external partners in Microsoft 365—We introduced several new capabilities in Azure Active Directory Business-to-Business (B2B) collaboration that make it easier to work safely and securely with people outside of your Microsoft 365 tenant. B2B collaboration allows administrators to share access to internal resources and applications with external partners while maintaining complete control over their own corporate data. Starting this month, first-time external users are welcomed to your tenant with a modernized experience and improved consent flow, making it easier for users to accept the terms of use agreements set by your organization.

We also improved Business-to-Consumer (B2C) collaboration, making it easier to invite external partners who use consumer email accounts like Outlook and Gmail while protecting your organization’s data and improving the process of setting access policies.

A screenshot from Azure Active Directory's Review permissions tab.

Track terms of use agreements in Azure Active Directory B2B by tracking when users consent.

Other updates

As companies seek to empower people to do their best work, a cultural transformation isn’t just inevitable—it’s essential. This month, we released a white paper outlining how Microsoft is partnering with customers to foster a modern workplace that is productive, responsive, creative, and secure. To learn more, read the New Culture of Work white paper.

Check out these other updates from across Microsoft 365:

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SharePoint innovations transform content collaboration with mixed reality and AI http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/05/21/sharepoint-innovations-transform-content-collaboration-with-mixed-reality-and-ai/ Mon, 21 May 2018 16:00:59 +0000 Today at the SharePoint Virtual Summit, streamed live from SharePoint Conference North America, we shared our vision and roadmap for 2018—showcasing innovations that bring Microsoft’s investments in AI and mixed reality to life and new experiences and features to transform content collaboration for the modern workplace. With over 400,000 customer organizations, SharePoint leads the industry

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Today at the SharePoint Virtual Summit, streamed live from SharePoint Conference North America, we shared our vision and roadmap for 2018—showcasing innovations that bring Microsoft’s investments in AI and mixed reality to life and new experiences and features to transform content collaboration for the modern workplace.

With over 400,000 customer organizations, SharePoint leads the industry in content services and collaboration. SharePoint pioneered combining document management and web publishing, bringing enterprise content management to the cloud and infusing AI into content collaboration with the Microsoft Graph. Today, we take our next, innovative step forward with SharePoint spaces.

SharePoint spaces bring immersive, mixed reality experiences to anyone, on any device

Mixed reality is one of the most important technological trends in the modern workplace, with the power to transform work for everyone, from the executive suite to the front line. Earlier this month, we announced two powerful mixed reality applications: Microsoft Remote Assist and Microsoft Layout.

Today, we unveiled SharePoint spaces—immersive, mixed reality experiences—which enable you to view and interact with content from every angle and visualize and manipulate data and product models in real-time. SharePoint mainstreams mixed reality, empowering everyone to create visually compelling spaces that are available to anyone, on any device.

Mixed reality experiences immerse you, focus your attention, engage your senses, and spark your curiosity and imagination to unlock new scenarios for communication, learning, and collaboration, including:

Recruiting and onboarding​—Recruits or new employees can learn about a company in a compelling, 360-degee virtual welcome and orientation, including a 360-degree video message from leadership. They can navigate the campus or building with 3D maps, learn the organizational structure with an interactive organization chart, or explore rich information about coworkers and the organization’s products.

Learning—With mixed reality, learning comes to life by captivating your focus and attention. Gain broad perspective with a panoramic view of a topic and learning objectives. Then explore personalized, relevant, and dynamic content. Ignite your curiosity by discovering new insights, and dive deep into topics that matter to you. Learn not just by reading or watching, but by experiencing, with your senses engaged.

Product development—Create an inspiring space for your team to spark innovation. Surround yourself with experts to look at data, content, and processes from every angle. Explore a prototype in 3D to identify new opportunities, attach annotations, and visualize improvements.

Until now, it has been prohibitively expensive and complex to develop customized mixed reality apps to address these and other business scenarios, and to make mixed reality apps broadly accessible in the workplace, because most require costly headsets.

SharePoint spaces empower creators to build immersive experiences with point-and-click simplicity. You can get started with smart templates to create a mixed reality environment complete with beautiful surroundings, ambient sounds, rich textures, and lighting. You then add content, which can include files you already have in SharePoint, allowing you to repurpose your existing data, documents, and images. Our customers already store over a petabyte of 3D content, including 360-degree videos created with mobile phones. SharePoint spaces are the most natural way to view and interact with 3D content, empowering people to interact with objects that might be too numerous, too large, or too dynamic to experience in the real world or in a two-dimensional environment.

Authors use familiar skills to add web parts to a SharePoint space.

Anyone can immerse themselves in a compelling virtual space to view and interact with content, information, and video on any device—in a browser, mobile browser, or headset. SharePoint spaces will be available in all Office 365 commercial plans, enabling new scenarios for information workers and Firstline Workers alike.

SharePoint spaces are infused with Microsoft AI, unlocking knowledge from Microsoft Graph and driving rich, personalized experiences that let you explore connections between people and content, gain insights from data, and find relevant information and expertise.

SharePoint spaces are integrated and extensible. You can augment a space with content from across Microsoft 365 and from other data sources and services. You can customize a space to reflect your brand. And you can build new capabilities for SharePoint spaces with the SharePoint Framework. We expect partners to embrace SharePoint spaces and to develop powerful web parts and experiences that will drive a new wave of innovation for customers.

SharePoint is the first unified content collaboration and services solution to span files, websites and, soon, mixed reality spaces. Customers and partners can apply to be part of an early, limited preview by visiting SharePoint spaces.

SharePoint brings AI to content collaboration

SharePoint powers content collaboration in Office 365, and we have infused SharePoint with AI. So, when you store your files, images, and data in Office 365, AI unlocks valuable content and enables new scenarios.

AI builds an understanding of what you work on, how you work, and how your colleagues’ work relates to you. AI uses this intelligence to process the ever-growing quantities of information, helping to prioritize what matters to you in personalized, time-saving experiences.

Personalized, intelligent search in the SharePoint mobile app—When you need expertise, content, apps, or resources when you’re on the go, the new Find tab in the SharePoint mobile app is a great place to start looking.

This image shows the Find tab, coming to the SharePoint mobile app, lets you find people, content, and answers to your questions while on the go.

The Find tab, coming to the SharePoint mobile app, lets you find people, content, and answers to your questions while on the go.

You’ll see links to documents and sites you were recently working on, across your devices. You’ll see recommendations of sites, files, news, and people that have been identified as relevant to you. You might find what you need without having to search at all. And when you perform a search, the results are refined as you type, returning personalized results based on your role, your work, and the people you work with. Search history and queries curated by your organization make it easy to find things. And instant answers to your questions showcase the power of AI, transforming search into action.

New, personalized Office.com—Office.com saves you time, so you can start work and get back to what matters most to you. In the Recommended section, you’ll see files that AI has identified as most likely to need your attention. In the Discover section, you can see the files your colleagues are working on and files available to you that you may not even know existed.

Screenshot shows the new Office.com.

The new Office.com helps you get to work on what matters most, with a list of Recommended files powered by AI.

AI also unlocks the value of complex content, such as images and videos, providing new opportunities to automate image- and video-based processes.

Enhanced image capabilities—More and more content is image-based, and AI unlocks the value of photos stored in Office 365. AI can determine where photos were taken, recognize objects, and extract text in photos. You can search for images as easily as you search for documents. For example, you could search a folder of scanned receipts for the receipt that mentions “sushi.”

A screenshot showcases search results in the new Office.com.

We’ve also made it easier than ever to capture photos, documents, whiteboards, and business cards with the new Scan button in the OneDrive mobile app. As a business user, you can configure OneDrive to upload photos automatically to Office 365.

Cognitive services for business process automation—Today, we also demonstrated using Microsoft Flow to streamline processes that integrate cognitive services, including geolocation, image recognition, text extraction, machine translation, and sentiment analysis. Now, anyone can harness the power of AI to transform business processes.

Other announcements at the SharePoint Virtual Summit

At the SharePoint Virtual Summit, we also shared innovations that make it easier for you to share and work together, inform and engage people across the organization, support compliance, and create a seamless journey for users, from on-premises to the cloud.

New files experience in Microsoft Teams—We are bringing the full power of the SharePoint document library experience to Microsoft Teams. On any Files tab, you’ll able to create custom views, pin documents to the top, add and format custom columns, and gain insights into file activities. The new experience features the document library command bar, which, among other things, lets you launch flows and sync files to your Mac or PC.

Organizational news and page management—Open, transparent communication is critical to employee engagement. SharePoint pages and news are a powerful tool for internal communications, distributing news and announcements to targeted audiences across the organization, on any device. SharePoint pages let you communicate news and information with rich web parts that integrate content from across Office 365 and outside sources. Today, we announced that SharePoint will power organization-wide news communications, with new page management capabilities such as scheduling, approval, page metadata, and audience targeting.

A screenshot shows SharePoint news, which uses pages and web parts with rich, dynamic content to keep people up-to-date.

SharePoint news uses pages and web parts with rich, dynamic content to keep people up-to-date.

GDPR and multi-geo data residency for SharePoint—Office 365 empowers you to support sophisticated requirements for security and compliance, including tools that will help you stay compliant with the General Data Protection Regulation (GDPR), which goes into effect May 25, 2018. Today, we announced that Multi-Geo Capabilities for Office 365 will be extended to SharePoint, beginning with a public preview this summer.

On-premises, hybrid, and migration announcements featuring SharePoint Server 2019—Organizations of all sizes, from all industries and all corners of the world, are rapidly adopting Office 365, where they can leverage the integration, scale, and intelligence of the cloud to provide maximum value to their employees, IT admins, and developers. We remain committed to supporting customers who maintain SharePoint and OneDrive workloads on-premises, and today we announced that SharePoint Server 2019 will enter public preview in June. SharePoint Server 2019 supports powerful, integrated hybrid scenarios out-of-the-box, and delivers user interface improvements, including modern team sites, communication sites, lists, libraries, pages, and news. By bringing the modern user experience and extensibility support with the SharePoint Framework to SharePoint Server, customers can facilitate user adoption of the cloud, and eliminate sharp differences between sites on-premises and in Office 365. And to facilitate your journey to the cloud, we announced that customers can automate migration using PowerShell support for the SharePoint Migration Tool.

SharePoint powers content collaboration for the modern workplace, giving you anywhere access to all your files with OneDrive, real-time document collaboration with Office applications, teamwork with Outlook and Teams, intelligent intranets with Yammer and Stream, and streamlined business processes with PowerApps and Flow.

To learn more about the innovations announced today at the SharePoint Virtual Summit, see these resources

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Microsoft 365 empowers developers to build intelligent apps for where and how the world works http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/05/07/microsoft-365-empowers-developers-to-build-intelligent-apps-for-where-and-how-the-world-works/ Mon, 07 May 2018 15:29:52 +0000 Today, at our annual Build conference, Satya Nadella and Scott Guthrie talked about the vision and strategy of rationalizing Microsoft’s platform into an intelligent cloud and intelligent edge, enlightened by AI and mixed reality and architected for the modern computing landscape. Tomorrow, we will share with you, our developer community, the unique opportunities with Microsoft

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Today, at our annual Build conference, Satya Nadella and Scott Guthrie talked about the vision and strategy of rationalizing Microsoft’s platform into an intelligent cloud and intelligent edge, enlightened by AI and mixed reality and architected for the modern computing landscape. Tomorrow, we will share with you, our developer community, the unique opportunities with Microsoft 365 in today’s multi-sense, multi-device world.

For years, we have been at Build talking about the huge opportunity with Windows and Office as developer platforms. In fact, today we have 135 million commercial monthly active users of Office 365 and nearly 700 million Windows 10connected devices.

But Microsoft’s mission is fundamentally dependent on how well we TOGETHER can harness the power of both Windows and Office in the Microsoft 365 platform.

Image showing how Microsoft 365 brings together Office 365, Windows 10, and Enterprise Mobility + Security (EMS), a complete, intelligent, and secure solution to empower employees.

Microsoft 365 brings together Office 365, Windows 10, and Enterprise Mobility + Security (EMS) as a complete, intelligent, and secure solution to empower employees.

In case you’re not already familiar, Microsoft 365 brings together Office 365, Windows 10, and Enterprise Mobility + Security (EMS) as a complete, intelligent, and secure solution to empower employees. As the largest productivity platform in the world, it’s a vital part of the intelligent edge—and it enables developers to create beneficial experiences that work elegantly across many different device types and many different computing “senses”—including vision and voice.

Today, many of you would consider yourselves Windows or Office developers. Or web developers who target Windows and Office users. Or even mobile developers asking how you might align a mobile experience with other devices. When you leave Build 2018 this week, we hope you consider yourselves Microsoft 365 developers.

New Microsoft 365 experiences empower customers to achieve more

This week, we’re introducing a set of features and updates across a variety of devices and platforms and a better blending between web and application environments for users and developers. Last year at Build, you heard us talk about our commitment to meeting our customers where they areacross platforms. We’re expanding this work to not only bring more Microsoft 365 services across platforms and into applications, but to better connect customers’ existing PC experiences with their phones, helping to increase engagement for developers. These announcements include:

  • A new way to connect your phone to your PC with Windows 10 that enables instant access to text messages, photos, and notifications. Imagine being able to quickly drag and drop your phone’s photos into a document on your PC in one swift movement—without having to take your phone out of your pocket. This new experience will begin to roll out in the Windows Insider Program soon.

Image showing a laptop and a mobile device, connected via Windows 10.

A new way to connect your phone to your PC with Windows 10 that enables instant access to text messages, photos, and notifications.

  • The updated Microsoft Launcher application on Android that will support Enterprise customers with easy access to line of business applications via Microsoft Intune. Microsoft Launcher on Android will also support Timeline for cross-device application launching. Today, your Microsoft Edge browsing sessions on your iPhone or iPad are included in the Timeline experience on your Windows 10 PC. Tomorrow, we’ll show how later this year you’ll be able to access that same timeline on your iPhone with Microsoft Edge.

The updated Microsoft Launcher application on Android will support Enterprise customers with easy access to line of business applications via Microsoft Intune.

Image showing a laptop and two mobile devices showcasing Microsoft Launcher on Android and to Microsoft Edge on iPhone and iPad

Timeline is coming to Microsoft Launcher on Android and to Microsoft Edge on iPhone and iPad.

  • Updates to Sets, an easier way to organize your stuff and get back to what you were doing. With Sets, what belongs together stays together, making it easier and faster to create and be productive. As developers, your Universal Windows Platform (UWP) application will work with Sets from the start, helping to keep your customers engaged. And with a few simple changes, your Win32 or web applications are supported within Sets as well.

Screenshot showcasing Sets, an easier way to organize your stuff.

Updates to Sets, an easier way to organize your stuff and get back to what you were doing.

  • Microsoft 365 support of Adaptive Cards, helping developers create rich interactive content within conversations. As a result, end users can approve expense reports or comment on an issue in GitHub directly within an Outlook email or Teams chat. Building on Adaptive Cards, we’re also bringing payments to Outlook. With Microsoft Pay, you’ll be able to quickly and securely pay bills and invoices right from your inbox. Several Microsoft partners will announce support for Microsoft Pay at Build.

Screenshot showcasing Adaptive Cards, helping developers create rich interactive content within conversations.

Microsoft 365 support of Adaptive Cards helps developers create rich interactive content within conversations.

New opportunities for developers with Microsoft 365

Core to the Microsoft 365 platform is the Microsoft Graph. It helps developers connect the dots between people, conversations, schedules, and content within the Microsoft Cloud. We encourage you to tap into the power of the Microsoft Graph to gain unprecedented context and insights to build smarter apps. Tomorrow, we will talk about new opportunities with the Microsoft Graph and new tools with Microsoft 365 that give you the flexibility to design and create in the languages and frameworks of your choice, empowering you to create smarter ways for people to work. These announcements include:

Image showing how the Microsoft Graph helps developers connect the dots between people, conversations, schedules, and content within the Microsoft Cloud.

  • New and updated Microsoft Teams APIs in the Microsoft Graph and support for organization-specific applications in Teams, allowing developers to create tailored, intelligent experiences based on the unique needs of a business or industry. Companies can also publish custom apps to the Teams app store.
  • Deeper SharePoint integration into Microsoft Teams, enabling people to pin a SharePoint page directly into a Teams channel to enable deeper collaboration. Developers can use modern script-based frameworks like React within your projects to add more pieces that can be added and organized within SharePoint pages.
  • Updates helping you support the Fluent Design System, so you can create immersive, deeply engaging experiences with Microsoft’s updated design language. Now every organization can make beautiful solutions that empower your customers to do more. With UWP XAML Islands, you can access the more capable, flexible, powerful XAML controls regardless which UI stack you use—whether it’s Windows Forms, WPF, or native Win32.

Screenshot of the Fluent Design System, helping you create immersive, deeply engaging experiences with Microsoft’s updated design language.

  • .NET Core 3.0, which allows developers to use the latest version of .NET and have your application run in a standalone .NET environment, so you can build amazing app experiences that don’t impact your broader organizational infrastructure. This allows desktop developers to take advantage of side-by-side install of their applications. That means that system-wide updates of .NET will not impact running applications.
  • MSIX, a complete containerization solution providing a simple way to convert large catalogs of applications. It inherits all the great features from UWP, including reliable, robust installation and updating, as well as a managed security model and support for both enterprise management and the Microsoft Store.
  • New Azure Machine Learning and JavaScript custom functions that let developers and organizations create your own powerful additions to Excel’s catalog of formulas.
  • Windows Machine Learning, a new platform, which enables developers to easily develop Machine Learning models in the intelligent cloud—and then deploy them offline and in high-performance to the PC platform.

If you are a developer maintaining Windows desktop applications, you can now use all of these modern tools with your existing investment across Win32, WPF, and Windows Forms applications. I’ll also share tomorrow our commitment to maximize your opportunity with Microsoft Store by providing up to 95 percent share of the revenue for your consumer apps, excluding games. For more details on the updates to Microsoft Store, check out this blog post. For more detail on the developer opportunities I’ve mentioned here, check out Kevin Gallo’s blog post.

Some of the things we’re talking about at Build this week are available for developers to use and try out now, while other experiences will come during the next year.

All of the things we’re talking about give you the power to build applications the way you want, with the most flexibility to make the right choices for your end users. This is an exciting time: Microsoft 365 enables you to achieve more with your current skillset and your current tools. And that in turn empowers you to help your users achieve more.

Thank you for building with us. I can’t wait to see what you’ll build in 2019!

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Making IT simpler with a modern workplace http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/04/27/making-it-simpler-with-a-modern-workplace/ Fri, 27 Apr 2018 12:59:55 +0000 There is a simple way to explain one of the biggest threats to any organization’s infrastructure. It’s just one word: complexity. Complexity is the absolute enemy of security and productivity. The simpler you can make your productivity and security solutions, the easier it will be for IT to manage and secure—making the user experience that

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There is a simple way to explain one of the biggest threats to any organization’s infrastructure. It’s just one word: complexity.

Complexity is the absolute enemy of security and productivity. The simpler you can make your productivity and security solutions, the easier it will be for IT to manage and secure—making the user experience that much more elegant and useful. We’ve learned from building and running over 200 global cloud services that a truly modern and truly secure service is a simple one.

Microsoft 365 is built to help you solve this problem of complexity so that you can simplify. But let me be clear, simpler doesn’t mean less robust or less capable.

From thousands of conversations with customers, we heard clearly how important it is for IT to simplify the way it enables users across PCs, mobile devices, cloud services, and on-premises apps. Microsoft 365 provides that all with an integrated solution that’s simpler, yet also more powerful and intelligent.

Because the way you work and do business is so important to us, our work will never be done—we will constantly innovate, improve, and discover new and better ways to help your organization do more. Today, I am excited to announce some new capabilities and updates coming soon to Microsoft 365, including:

  • A modern desktop.
  • Solutions for Firstline Workers.
  • Streamlined device management with lower costs.
  • Integrated administration experience.
  • Built-in compliance.

Each of these new capabilities will allow you to simplify your modern workplace, which means delighting and empowering your users, while enabling IT to protect and secure the corporate assets.

Time for a modern desktop

What do I mean by a “modern desktop?”

A modern desktop is powered by Windows 10 and Office 365 ProPlus and is always up to date with insights and security powered by the cloud. After years of refinements, we believe this is the most productive and secure computing experience for businesses. Not only does it provide the richest user experience, it also helps IT better manage devices and data, with lower costs.

Today, we are making two announcements about enhancements we’ve delivered for managing modern desktops:

First, Delivery Optimization enhancements are coming in the Windows 10 April 2018 Update (which you can learn more about in Yusuf’s blog today as well).

Delivery Optimization allows for one device to download an update and then use the local network to deliver that update to peers. This significantly reduces bandwidth (by as much as 90 percent) and that results in a much better experience for everyone on the network.

With the Windows 10 April 2018 Update, you will be able to monitor Delivery Optimization Status using Windows Analytics—including how many devices are enabled and the bandwidth savings you’ve achieved.

Image of a tablet showing Delivery Optimization Status using Windows Analytics

Delivery Optimization Status using Windows Analytics.

Second, recently we announced the Readiness Toolkit for Office (RTO), which helps with your Office VBA, Macro, and add-in compatibility. The Application Health Analyzer (AHA) tool, which can assess the dependencies of your internally developed apps and help you ensure they remain compatible with Windows 10 updates, will be available in public preview in the coming months.

ConfigMgr also plays an important part in how so many of you manage the servicing process. In fact, I am excited to share that this week we hit a new milestone of 115 million devices under management by ConfigMgr! The recent 1802 release of ConfigMgr will add the ability for you to execute phased deployment rings. This will further automate the servicing of Windows 10 and Office 365 ProPlus by updating IT-defined groups one at a time, and automatically initiating the next group once the health of the first deployment is confirmed.

We recognize, however, that organizations are in various stages of transition to the cloud. To support customers who are not fully ready to move to the cloud in the near future, we will release Office 2019 in the second half of 2018. Commercial previews of the Office 2019 applications on Windows 10 are available starting today.

Finally, in February we shared there are just two years before the end of extended support for Windows 7 and Office 2010 (January and October 2020, respectively). There has never been a better time than now to plan and accelerate your transition and upgrade to a modern desktop experience with Microsoft 365.

Solutions for Firstline Workers and kiosks

Whether for customers in your lobby or for your Firstline Workers, Windows kiosk devices often are the first representation of your organization’s brands, products, or services. IT needs a simpler process to configure and manage these devices for both Firstline Workers and customer-facing kiosks.

Today, we are extending the assigned access capabilities for Windows 10, so you can easily deploy and manage kiosk devices with Microsoft Intune for your single or multiple app scenarios. This includes the new Kiosk Browser that will be available from the Microsoft Store. Kiosk Browser is great for delivering a reliable and custom-tailored browsing experience for scenarios such as retail and signage.

Image of a tablet showing Kiosk Browser from the Microsoft Store

Kiosk Browser available from the Microsoft Store.

Over the next year, we will add additional capabilities to help you streamline kiosk deployment and keep them in a pristine state for a reliable Firstline Worker experience. You can learn more about these investments in the Windows IT Pro blog.

Kiosks and Firstline Worker devices are most secure, resilient, and performant when deployed with Windows 10 in S mode. With the Windows 10 April 2018 Update, Windows 10 Enterprise can be configured in S mode, so organizations can deploy both Credential Guard and Application Guard, and benefit from centralized management of the Microsoft Store, Cortana, and more. All of this is available with a Microsoft 365 subscription.

In addition, we are also simplifying our licensing to add the Office mobile apps for iOS and Android to Office 365 E1, F1, and Business Essential licenses. With this change, all users licensed for Microsoft 365 and Office 365, including Firstline Workers, will be able to use the Office mobile apps and be productive on the go. Outlook for iOS and Android is available to users now. Word, PowerPoint, Excel, and OneNote mobile apps will be available over the next few months.

Streamline device management at lower costs

Modern management promises to dramatically reduce and simplify the process of managing desktop images, saving valuable time and money.

Windows AutoPilot is a key part of the flexible device management approach needed in a modern workplace. It’s as simple as taking a new device from the box, powering it on, entering your credentials, and sitting back while it is configured and managed from the cloud with minimal user or IT effort. With no management of images!

Starting with the Windows 10 April 2018 Update, Windows AutoPilot now includes an enrollment status page. This page enables you to ensure policies, settings, and apps can be provisioned on the device during that out-of-box experience before the user gets to the desktop and begins interacting with the device. Now IT can ensure every device is compliant and secure before it is used.

Image of a tablet showing the Windows AutoPilot enrollment status page

Windows AutoPilot enrollment status page.

Lenovo announced that they are the first Microsoft OEM PC partner to have direct integration with the Windows AutoPilot deployment service. They are ramping up to worldwide availability and working with early pilot customers. Dell is also now shipping PCs with Windows AutoPilot to customers in the U.S. and select countries and can enroll devices on behalf of customers in the factory for provisioning. HP, Toshiba, Panasonic, and Fujitsu remain committed to bringing seamless deployments of Windows 10 to customers through Windows AutoPilot on their respective PCs in the fall.

Windows AutoPilot is an absolute gamechanger. I urge you to spend some time learning more about how it can simplify your deployments, reduce the massive amount of time and money you spend provisioning hardware, and, of course, your users are going to love the simplicity.

An integrated administration experience

Our vision for the cloud services we build is to help simplify your work with a unified and intuitive management experience that spans your users, devices, apps, and services.

Back in March, we took a major step in this direction by announcing the Microsoft 365 admin center as the common management entry point for your entire Microsoft 365 implementation. Today, we are expanding this integrated and intuitive admin experience to Office 365 users.

Image of a tablet showing the Microsoft 365 admin center.

The Microsoft 365 admin center.

Users of both Office 365 and Microsoft 365 will now have access to the same admin center with the same capabilities. For Office 365 users, this means a simpler admin experience that easily integrates with your other Microsoft services—all without giving up any capabilities or control.

If you want to manage Microsoft 365, you can now simply go to admin.microsoft.com. Previously, IT pros who were managing Microsoft 365 had to go to multiple consoles. Not any longer!

Compliance that’s built-in

The complexity and difficulty of managing compliance can be overwhelming, especially for larger organizations. We updated Microsoft 365 to include built-in and continuously updated capabilities that help with regulations that govern archiving, retention, disposition, classification, and discovery of data. These new features will really help reduce the complexity of executing compliance workflows.

The Microsoft 365 Security & Compliance Center is the central place that’s integrated with Azure Active Directory, Microsoft Exchange, SharePoint, and Teams—and it allows you to import data for retention and content discovery, as well as across cloud services.

Image of a tablet showing the Microsoft 365 Security & Compliance Center.

The Microsoft 365 Security & Compliance Center.

We’ve recently added several new capabilities to the Security & Compliance Center, including:

  • A new Data Privacy tab that gives you the ability to execute Data Subject Requests as part of the fulfillment requirements for the General Data Protection Regulation (GDPR).
  • Privileged Access Management that allows you to prevent standing admin privilege by providing just-in-time access for admin roles and tasks in Microsoft 365.
  • Multi-Geo Capabilities in Microsoft 365 that give you control over where your data resides at a per-user level based on your global data location and compliance needs.
  • New Advanced Data Governance controls for event-based retention and disposition.

In addition to the Security & Compliance Center, each of the apps in Microsoft 365 supports the compliance levels you need. The latest application to join this list is Microsoft Forms, a simple app for creating surveys, quizzes, and polls. Used by more than three million users in education, thanks to customer demand, Forms was brought to commercial preview last year. Now, having received SOC compliance, and after feedback from 50,000+ companies during the preview, Forms is enterprise ready and generally available to all commercial customers. To learn more, visit the Forms Tech Community.

Simplifying your IT

I am really excited about the capabilities we are delivering today. These updates are going to positively impact the way you use Microsoft 365 across desktops, devices, services, and compliance—and you will tangibly see those benefits across the countless things your IT organization manages.

Here are a handful of things you can do right now to begin to simplify your IT management:

  • Plan for Windows 7 and Office 2010 EOL (January and October 2020, respectively) and upgrade to a modern desktop.
  • Enroll in Windows Analytics, activate Upgrade Readiness, onboard your devices, and upgrade to the latest version of Windows.
  • Plan and execute your first Windows AutoPilot deployment.
  • Get familiar with the new Microsoft 365 admin center experience.
  • Start using the Security & Compliance Center and the Compliance Manager to track regulatory compliance and controls.

And don’t forget, Microsoft FastTrack is available to help guide you on your path to IT management simplification with Microsoft 365.

There is a real elegance in simplifying; it means having fewer things to manage, configure, integrate, secure, and (simply put) break down. This means fewer things that can go wrong and there are fewer places where a misconfiguration can create an entry point for an attacker. Now you have both a better user experience and improved IT control.

Simplified IT means better security at a lower cost, and more productivity with less risk.

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Microsoft Teams turns 1, advances vision for Intelligent Communications http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/03/12/microsoft-teams-turns-1-advances-vision-for-intelligent-communications/ Mon, 12 Mar 2018 13:00:33 +0000 This week marks the first anniversary of the worldwide launch of Microsoft Teams. In that time, Teams has grown significantly in both new capabilities and customer usage. Today, 200,000 organizations in 181 markets and 39 languages use Teams, including A.P. Moller–Maersk, ConocoPhillips, General Motors, Macy’s, NASCAR, Navistar, RLH Corporation, and Technicolor. Teams for Intelligent Communications

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This week marks the first anniversary of the worldwide launch of Microsoft Teams. In that time, Teams has grown significantly in both new capabilities and customer usage. Today, 200,000 organizations in 181 markets and 39 languages use Teams, including A.P. Moller–Maersk, ConocoPhillips, General Motors, Macy’s, NASCAR, Navistar, RLH Corporation, and Technicolor.

Teams for Intelligent Communications and Collaboration

Over the last year, Teams has evolved to become the ultimate hub for teamwork. Built on the strength and scale of Office 365 with over 120 million users, Teams delivers chat-based collaboration, meetings, calling, and soon, full enterprise voice features. All of this is underpinned by the Microsoft Graph, allowing for rich AI capabilities. As part of Office 365, Teams uniquely delivers these capabilities at scale, with enterprise-grade security and compliance standards to meet the needs of a global business.

To advance our vision for Intelligent Communications, we are announcing new Teams features coming later this year, including:

  • Cloud recording—Will provide one-click meeting recordings with automatic transcription and timecoding, enabling all team members the ability to read captions, search within the conversation, and playback all or part of the meeting. In the future, it will also include facial recognition, so remarks can be attributed to specific meeting attendees.
  • Inline message translation—People who speak different languages will be able to fluidly communicate with one another by translating posts in channels and chat.
  • Cortana voice interactions for Teams-enabled devices—Will enable you to easily make a call, join a meeting, or add other people to a meeting in Teams using spoken, natural language. This functionality will extend to IP phones and conference room devices.
  • Background blur on video—The ability to blur your background during video calls will allow other meeting attendees to focus on you, not what’s behind you.
  • Proximity detection for Teams Meetings—This feature will make it easy for you to discover and add a nearby and available Skype Room System to any meeting.
  • Mobile sharing in meetings—Meeting attendees will be able to share a live video stream, photos, or the screen from their mobile device.

These new capabilities build on the breadth of new features that have come to Teams in the last year, including guest access, new ways to interact with apps, and new meeting and calling capabilities.

Today, we are also announcing new enterprise-grade calling features in Teams, including consultative transfer and call delegation and federation. In addition, we’re introducing Direct Routing, which will enable customers to use their existing telephony infrastructure with Teams for calling. When you combine a Microsoft Calling Plan or Direct Routing with our Phone System for Office 365, Teams becomes a full voice service. These new capabilities are expected to be available in the second quarter of 2018.

Intelligent Communications for your devices

Hardware plays a critical part in delivering consistent, high-quality video and voice experiences. We are announcing that Teams is now enabled for a full spectrum of calling and meeting room devices, including:

  • Microsoft collaboration devices—Microsoft Surface Hub is a powerful all-in-one large-screen team collaboration device. Microsoft Teams will be natively supported on Surface Hub, enhancing the capabilities of Teams in huddle spaces and meeting rooms equipped with Surface Hub.
  • Meeting room systems—Lenovo and HP join existing partners Logitech, Crestron, and Polycom to transform the conference room experience with rich audio, HD video, center-of-room control, and one-touch join. All Skype Room Systems will support Teams meetings.
  • Connections to existing equipment—Teams will certify new solutions from BlueJeans, Pexip, and Polycom to support interoperability for meetings in Teams with existing hardware investments.
  • Desk and conference phones—New desk phones from AudioCodes and Yealinkand new conference room phones from Crestron, Polycom, and Yealinkrun a native Teams application for consistent and streamlined calling experiences.
  • Mobile phone stations—New mobile phone stations from Plantronics combine the Teams experience with desk phone capabilities for the mobile user.

To learn more about the portfolio of Teams-powered devices and the roadmap dates, visit the Microsoft Tech Community blog.

Growing ecosystem of Teams apps

No ecosystem would be complete without the apps that make it thrive. We recently released a new store in Teams featuring a wide array of tools and services from our partners. Some of the most popular apps among Teams customers include Adobe Creative Cloud, Hootsuite, InVision, Polly, SurveyMonkey, Trello, Wrike, Zoom.ai, and many others.

Hear it from our customers

As we celebrate our first birthday, what’s most exciting are the stories of companies like RLH Corporation, Technicolor, and General Motors, for which Teams is truly changing the way people come together, innovate, and move business forward.

  • RLH Corporation—In 2014, when Greg Mount took on the role of CEO at RLH Corporation, parent company to hotel brands like Red Lion Hotels, GuestHouse, and America’s Best Value Inn, he shifted the company’s strategy to move from being a Pacific Northwest regional brand to being a nationwide one. Since then, RLH Corporation has acquired multiple hotel brands, growing from 62 to over 1,100 hotels in just three years. To address change management and help drive a consistent culture within the company, RLH Corporation started using Teams last year. They looked at other chat-based collaboration tools, but because they were already using Office 365 and Power BI, Teams was the clear choice. Now, all corporate employees use Teams. The leadership team has moved from a more in-person and paper-based process for communications to more real-time interaction and data flow.
  • Technicolor—A leader in the media and entertainment sector, Technicolor has used Teams within the Production Services CTO office to provide a new way for employees to collaborate around all things technical—from strategy to purchasing and everything in between. Technicolor Production Services business units are also starting to use Teams for high profile projects that require greater transparency and collaboration across many time zones and global offices, reducing the number of recurring meetings and flow of information internally and benefiting from a sole source of truth with cloud documents. Technicolor Production Services plans to expand its usage within other parts of its organization.
  • General Motors—Here’s what Fred Killeen, CTO at General Motors, had to say about Teams: “Our mission to transform transportation relies on strong teamwork across every aspect of our business. Teams enables our employees to connect across geographical and organizational boundaries through a single place to access all the conversations, files, and content. Teams’ integration with the rest of Office 365 and third-party applications and services makes it easier for our employees to find relevant information and do their best work on their own and as a part of a team.”

As we celebrate our first year in market, we are thankful to our customers, partners, and of course those of you who have become avid Teams users for coming on this journey with us. We look forward to continuing to bring you experiences that enable your teams to achieve more together.

Tune in to Microsoft’s keynote at Enterprise Connect this week to hear what’s next in our vision for Intelligent Communications. Watch it live Wednesday, March 14, 2018, at 10 AM ET or watch on-demand at: Enterprise Connect keynote.

—Lori Wright, general manager for Microsoft Teams and Skype

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New in January—enriching teamwork across devices http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/01/30/new-in-january-enriching-teamwork-across-devices/ Tue, 30 Jan 2018 17:00:14 +0000 Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team. We’re launching into 2018 by bringing great new value to Office 365 subscribers, with updates that enhance how teams work together and unlock new ways to create and manage content across devices. Read on for details. Get more done in Microsoft

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Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team.

We’re launching into 2018 by bringing great new value to Office 365 subscribers, with updates that enhance how teams work together and unlock new ways to create and manage content across devices. Read on for details.

Get more done in Microsoft Teams

New features for Microsoft Teams enable you to interact with apps in new ways, customize your personal workspace, and take quick actions.

Find and use apps in new ways—Now you can include interactive cards from apps in conversations the same way you would add an emoji or GIF. With one click, you can bring important information, like a task from Trello, into a channel conversation or chat. Finding new apps and services in Teams is now easier with the new Store, where you can search for apps by name or category, such as “Project management” or “Analytics & BI.”

Command apps and take quick actions across Teams—We also introduced the new command box in Microsoft Teams, a single point of entry that integrates your search and command experiences. Now you can quickly interact with apps, perform tasks, and navigate throughout Teams directly from the command box, in addition to searching across people, messages, files, and apps.

A view of the apps available for Microsoft Teams from the Store dash.

Work together more effectively with updates to iOS and Mac

New Office 365 capabilities for iOS and Mac enhance how teams create content together, make it easier to produce advanced documents, presentations, and spreadsheets from anywhere, and introduce new ways to search, preview, and interact with files.

Co-authoring for iOS and Mac—We made it easier for individuals to work together across devices with the general availability of co-authoring in Word, PowerPoint, and Excel for iOS and Mac. Now, whether you work on a Mac, PC, or mobile device, you’ll know who else is working with you in a document, see where they’re working, and view changes. Co-authoring is already available on the Office desktop applications for Windows, Office for Android, and Office Online. Learn more at the Microsoft Tech Community.

Automatically save your work on Mac—Today also marks the general availability of AutoSave in Word, Excel, and PowerPoint on Mac for Office 365 subscribers who store their documents in OneDrive and SharePoint. Whether you’re working alone or with others, your latest changes are now automatically stored in the cloud, so you never need to worry about hitting the Save button again. You can also view and restore content from earlier versions of the document at any time with support for version history.

Image of a laptop open, displaying a financial report in Excel.

Drag and drop content and files on iOS—The Office and OneDrive iOS apps now support drag and drop for content and files. One of the most common and powerful tasks when creating content is integrating photos, graphs, and other objects from a variety of sources. Now Office 365 subscribers on iPad and iPhone can easily drag and drop content into documents, presentations, and spreadsheets from other Office apps or OneDrive. Support for drag and drop for iOS also enables you to move files to and from OneDrive and other sources—such as SharePoint or iMessage—making it easier to organize content scattered across different apps and services.

Access OneDrive files from more iOS apps—OneDrive for iOS now natively supports the new iOS 11 Files app. This means iPhone and iPad users can upload, access, edit, and save content to OneDrive or SharePoint from any iOS app that supports File app integration—a top requested feature. Users can also tag their favorite OneDrive and SharePoint files from within the Files app, making it easier to find and use the content that matters to you.

Preview more file types with OneDrive for iOS—We redesigned the OneDrive for iOS app with a more detailed list view, making it easier to scan file names, see relevant information, and sort files by specific attributes. The updated OneDrive for iOS app also creates crisp thumbnails and supports previews for over 130 file types, including Adobe Photoshop and 3D objects, so you can open, view, and share the right content without leaving the app.

Search across your organization with Outlook for iOS—The new search experience in Outlook for iOS leverages the Microsoft Graph to surface results from your top contacts, upcoming travel itineraries, package deliveries, recent attachments, and more. Together with proactive search suggestions and a unified design, it now provides consistent, personalized results that enable you to discover information from across your organization faster.

Improve reading skills with Learning Tools for Mac—Word for Mac now supports Immersive Reader and Read Aloud, tools previously available in Word for Windows and mobile apps. These tools enable content to be viewed in ways that are optimized for learning differences and allow documents to be read back with simultaneous highlighting. These features make it easier to recognize and correct errors as you write, improving reading and editing accuracy for everyone—especially users with learning disabilities such as dyslexia.

Additional updates

  • New ways to share on YammerEarlier this month, we introduced new ways for users to share engaging company-wide content from wherever they are with the Yammer mobile app. Users can now post announcements to groups, add animated GIFs, and more.
  • Powerful inclusive learning tools—Last week at Bett, we introduced a range of powerful new tools that make teaching and learning in schools more inclusive and collaborative, including built-in dictation across Office 365 and the expansion of Learning Tools to Mac and iPhone.

Learn more about what’s new for Office 365 subscribers this month at: Office for Windows desktops | Office for Mac | Office Mobile for Windows | Office for iPhone and iPad | Office for Android. If you’re an Office 365 Home or Personal customer, be sure to sign up for Office Insider to be the first to use the latest and greatest in Office productivity. Commercial customers on both Monthly Channel and Semi-Annual Channel can also get early access to a fully supported build through Targeted Release (Clients, Services). This site explains more about when you can expect to receive the features announced today.

—Kirk Koenigsbauer

Availability:
All updates in this blog have reached general availability and are beginning to roll out to Office 365 subscribers. Microsoft Teams updates are rolling out automatically and you can expect to see them in your Teams desktop client soon. For iOS and Mac updates, check for updates on your device. Some devices may receive these updates later than others.

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New ways to use apps and get more done in Microsoft Teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/01/29/new-ways-to-use-apps-and-get-more-done-in-microsoft-teams/ Mon, 29 Jan 2018 17:00:38 +0000 New features in Microsoft Teams make it an even more powerful hub for teamwork by enabling you to use apps in new ways—including the ability to command apps and take quick actions from the command box, as well as include content from an app in a conversation. This marks the biggest single release of new

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New features in Microsoft Teams make it an even more powerful hub for teamwork by enabling you to use apps in new ways—including the ability to command apps and take quick actions from the command box, as well as include content from an app in a conversation. This marks the biggest single release of new functionality since Teams launched last March.

You can now include content from apps—like a news article—directly in a conversation.

Use your favorite apps in new ways in Teams

Teams brings together everything a team needs in one place. You can integrate the apps and services you need, including Office 365 apps like Excel, and ones from our partners, including Trello, InVision, and SurveyMonkey.

Today, we’re introducing new ways you can use apps in Teams:

Include information from an app in a conversation—Now you can have a conversation about content from an app without the need to include a screenshot or a hyperlink to the information. In the same way that you can add an emoji or GIF, you can now bring information from apps into a chat or channel message with a simple click. For example, you can search for a specific task in Trello, a work item in Wrike, or a weather forecast, and include an interactive card with that information into a message.

Include information from an app, like Wrike, in your conversations.

Access a personal view of your apps—The new personal apps space makes it easy for you to access the apps you care about and see all the items that you have been assigned to across apps, like tasks in Planner, issues in Jira Cloud, or your filters or pull requests in Bitbucket Cloud. You can also easily see items you have recently accessed, such as OneNote notebooks or videos from Microsoft Stream.

Here you will also find Who—a new app powered by the Microsoft Graph—which allows you to search for people in your organization by name or topic. To access your personal apps space, click the in the left navigation menu.

Access your personal apps space in Teams.

Add Microsoft Stream to your personal apps space to watch videos uploaded by your coworkers.

Discover apps for Teams in the new Store—We made it easier to search and discover apps and services available in Teams in the new Store. Now you can search for apps by name, category (such as Project management or Analytics and BI), or integration type (such as Bots, Tabs, or Connectors), and then choose to surface in your personal app view or in a specific channel in Teams.

Discover apps and integrations in the new Store.

Command apps, take quick actions, and search—all from the command box

Search is one key way people navigate Teams to get to the information they’re looking for. We integrated commanding with search and moved the command box to the top of the screen, so you can now command apps and take quick actions right from the box, in addition to searching across people, messages, files, and apps.

Command apps from the command box—We’re rolling out the ability to query or command an app right from the command box. Starting today, you can search for information in an app, such as an image in Adobe Creative Cloud or a news article, and easily insert a specific result into a chat or channel conversation. Over time, we’ll add more command functionality, like the ability to create a task in your project management app or start a build in Visual Studio Team Services. Simply type @ into the command box to display the list of apps you can query and command.

Take quick actions with slash commands—Slash commands are shortcuts you can type in the command box to quickly perform tasks or navigate Teams. For example, you can use a slash command to set your status to “away,” add a user to a team, or call a coworker. To get started with slash commands, type / to see the list of commands currently available.

Use slash commands to take action quickly in Teams.

Let us know what you think!

These features are rolling out starting today, and you can expect to see them in your Teams client shortly. Try the new features and provide feedback using the feedback link in the lower left corner of Teams. If you have suggestions on how to make Teams better, please submit your ideas via UserVoice or vote for existing ideas to help us prioritize the requests. We read every piece of feedback that we receive to make Teams even better.

—The Microsoft Teams team

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Office 365 Education delivers the next wave of innovation for inclusive and collaborative learning http://approjects.co.za/?big=en-za/microsoft-365/blog/2018/01/22/office-365-education-delivers-the-next-wave-of-innovation-for-inclusive-and-collaborative-learning/ Mon, 22 Jan 2018 14:00:21 +0000 Today’s post was written by Eran Megiddo, corporate vice president of Education. Our ongoing commitment to create more inclusive and collaborative learning environments continues today with the arrival of a number of powerful updates to Office 365 Education. Building on the momentum of OneNote Class Notebook, which has surpassed more than 15 million notebooks created

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Today’s post was written by Eran Megiddo, corporate vice president of Education.

Our ongoing commitment to create more inclusive and collaborative learning environments continues today with the arrival of a number of powerful updates to Office 365 Education. Building on the momentum of OneNote Class Notebook, which has surpassed more than 15 million notebooks created since the beginning of this school year, and the launch of Microsoft Teams for Education, we have worked with students, teachers, and research institutes to ensure that Office 365 continues to deliver the best learning outcomes. This week at Bett, we’ll share how Office 365 Education enables teachers to engage every learner—ensuring equality and inclusion in schools to empower all students to do their best work.

Today’s updates to Office 365 Education include enabling students to write a paper using only their voice, thanks to Dictation in Office, the latest feature to join Microsoft Learning Tools, as well as improved access to assignments and class collaboration with the Microsoft Teams iPhone and Android apps. What’s more, we are delivering on the number one most requested feature from teachers, page locking in OneNote Class Notebook—allowing teachers to provide students with read-only access—and we will further help teachers save time through assignment and grade integrations with leading Learning Management Systems (LMS) and Student Information Systems (SIS), including Capita SIMS in the U.K. Office 365 Education gives teachers and students the power to unlock limitless learning. And best of all, it’s free for teachers and students.

Inclusive Learning Tools for better student results

Classrooms are diverse. Seventy-three percent of classrooms have students with reading levels that span four or more grades, and up to 50 percent of instructional time can be lost managing the students’ varying needs. Learning Tools is proven to help, and we are humbled by the results. In a recent study, it was shown to increase reading speed and comprehension for students of all abilities, leading to test scores that were 10 percent higher than students who did not use Learning Tools.

We are incredibly excited to see strong adoption of Learning Tools with more than 7 million monthly active users across Word, OneNote, Outlook, Edge, and Office Lens. Based on feedback from teachers, students, and parents, we have been working on extending the capabilities of Learning Tools even further—and today we are excited to announce several updates.

  • Dictation in Office—This simple yet transformational tool will help students of all abilities to write freely by using only their voice. Starting in February, Dictation will be available in Word, Word Online, PowerPoint, Outlook Desktop, OneNote Windows 10, and OneNote Online—and in more than nine languages.

  • Read Aloud—Allows students to hear the contents of an email while each word is highlighted in sync. It will soon be available on Outlook Desktop in more than 30 text-to-speech languages.
  • Immersive Reader—To further support students of different backgrounds, Immersive Reader now supports an additional 10 new languages. It is also coming to even more platforms in 2018 and will soon be available on Word for Mac, iPhone, and Android, as well as Outlook Desktop and OneNote for iPhone, iPad, and Mac.

New features for teaching and learning in Microsoft Teams

Since delivering Microsoft Teams for Office 365 Education last year, we’ve seen educators around the globe boost collaboration and learning outcomes using Teams as their digital hub. In addition to our recent announcement, we’re releasing a number of features that will make setting up, collaborating, and managing a classroom in Teams easier than ever before.

  • Assignments support—Using the Teams app on their iOS and Android mobile phone or tablet, students can now access upcoming assignments, receive new assignment notifications, and turn in their work. Teachers can create new assignments, as well as review and make edits to existing assignments all while on the go. We also improved the search function on mobile to ensure both students and teachers can quickly find and navigate to individual assignments.

  • On Demand Translation—Students and teachers will soon be able to turn content in a chat or in a team channel into the language that their tenant is configured in. This powerful feature allows teachers and students to converse comfortably in their chosen language and removes all language barriers.
  • Assignment Analytics—Now teachers can track assignment engagement in real time—at a glance—to see who’s viewed and turned in their work.
  • Join Codes—Saves teachers valuable time by allowing them to simply invite students to a class. This capability will also prove helpful for staff and PLC teams, ensuring an effortless start to collaborating with co-workers.
  • Reusing a Team as a Template—Teachers can reuse an existing team as a template when creating a new team and can customize what they want to copy over—from channels, tabs, team setting, apps, and even users.
  • Decimal Grading—Teachers can provide grading feedback in their preferred way using Decimal Grading.

New OneNote features for teachers

OneNote is also receiving helpful new features, which we know are going to prove popular among teachers.

  • Capita SIMS—Updates to Class Notebook include assignment and grade integration with more than 35 of the most widely used LMS and SIS, including Capita SIMS in the U.K. These integrations are coming to OneNote for Windows 10, OneNote Online, and OneNote iPad, and will reduce administrative burden and save teachers time.
  • Page Locking—To further simplify classroom workflows, we are delivering on the number-one request from teachers for Class Notebooks—enabling lock pages. Teachers can now lock pages as read-only after giving feedback to the student.
  • Interactive math calculators—In OneNote, we are also enabling Desmos interactive math calculators, a set of popular applications for STEM teachers.
  • New stickers—We also added four new fun sticker packs: Feathered Friends, Science, Circus Animals, and Arrows.

Teams integration with PowerPoint and Microsoft Stream

Our improvements to class collaboration don’t stop here. Teams has also joined forces with PowerPoint and Microsoft Stream to make it easy for teachers and students to create and share interactive content in just a few steps.

A teacher can use PowerPoint to build immersive class content (that includes ink, animations, and audio/video narrations), publish it to their Stream channel as a video, and have it surface in their Teams class to distribute to their students. Furthermore, Stream will also add automatic captioning to the videos to make them accessible to all learners.

We are incredibly excited to showcase these features and more at Bett this week. We believe that through inclusive and collaborative learning environments, Office 365 Education is built to support every type of learner to empower them to do their best work. To learn more about the exciting updates coming to Microsoft Education, check out the Windows blog.

—Eran Megiddo

Availability:

  • Dictation in Office will begin rolling out in our Office Insider program this month, and then to all Office 365 customers in coming months.
  • Read Aloud for Outlook Desktop will be available to Office Insiders this month, and then will roll out to all Office 365 customers in coming months.
  • Immersive Reader for Mac Word, iPhone Word, and Android Word will be available to our Office Insiders program this month, and then to all Office 365 customers in coming months.
  • Immersive Reader for OneNote iOS will begin rolling out to Office 365 customers at the beginning of February 2018 and finish by March 2018.
  • Immersive Reader languages for text-to-speech, syllables, and parts-of-speech languages will start to become available today and will continue to roll out through February 2018.
  • Teams iOS and Android updates and Decimal Grading are available worldwide today. Assignment Analytics, Join Codes, and Reuse a Team as a Template will begin to roll out to Office 365 Education customers enrolled in our Teams for Education beta program today. These capabilities will move to worldwide production by Spring 2018.
  • OneNote assignment and grade integration with Capita SIMS will be available in February 2018. Assignment and Grade integration for OneNote for Windows 10, OneNote Online, and OneNote iPad will be available worldwide in February 2018.
  • OneNote Desmos integration is available worldwide today to all Office 365 customers.
  • OneNote Class Notebook Page Locking begins preview testing in February 2018 and will roll out worldwide in the coming months.
  • Recording a PowerPoint and publishing directly to Stream is now available to all Office 365 Education customers.

If you’re #notatbett this week and would like to learn more about the other exciting updates coming to Microsoft Education, check out our summary of today’s big news here!

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Empower your team and safeguard your business with Microsoft 365 Business http://approjects.co.za/?big=en-za/microsoft-365/blog/2017/10/31/empower-your-team-and-safeguard-your-business-with-microsoft-365-business/ Wed, 01 Nov 2017 04:00:12 +0000 Today we’re announcing general availability of new solutions purpose-built for small and medium-sized businesses with up to 300 employees. Available worldwide today, Microsoft 365 Business includes the Office 365 suite of productivity and collaboration tools, as well as device management and security tools to safeguard company information across Windows 10 PCs, mobile devices, and apps.

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Today we’re announcing general availability of new solutions purpose-built for small and medium-sized businesses with up to 300 employees. Available worldwide today, Microsoft 365 Business includes the Office 365 suite of productivity and collaboration tools, as well as device management and security tools to safeguard company information across Windows 10 PCs, mobile devices, and apps. It is an integrated solution designed to simplify IT for small and medium-sized businesses.

We’re also announcing general availability of three new business apps—Microsoft Connections, Microsoft Listings, and Microsoft Invoicing—which join Microsoft Bookings, Outlook Customer Manager, and MileIQ to create a suite of capabilities to help small businesses grow and thrive. These new apps are now available in Microsoft 365 Business and Office 365 Business Premium for customers in the U.S., U.K., and Canada.

In addition, Microsoft StaffHub, an app to help Firstline Workers manage their workday, is now included in Microsoft 365 Business and Office 365 Business Premium subscriptions.

Become a modern workplace

Today’s modern, global workplace is changing, which brings tremendous opportunities and challenges for businesses of all sizes. Businesses must meet the needs of a five-generation workforce, contend with an increasingly complex cyberthreat landscape, and innovate quickly to meet evolving customer expectations.

At the same time, small and medium-sized customers tell us they want solutions that are easy to manage and maintain. Often small business owners find technology options to be complex and costly, leading many to make do with a patchwork of services or defer investments altogether. Such approaches compromise business productivity and introduce security vulnerabilities, which may be one reason why 43 percent of all cyber-attacks last year targeted companies with fewer than 100 employees.

Safeguard your business

Microsoft 365 Business is built to deliver the productivity tools and security services businesses need in a single, simple-to-manage product. It safeguards company information, extending security across users, apps, and devices. It helps ensure PCs are up to date and secure, helping prevent security vulnerabilities that cyber-thieves often exploit. It also provides protection for company information across devices, with the ability to remove company data from lost or stolen devices.

A smart device displays the Microsoft Admin center.

Empower your people

Microsoft 365 Business delivers the productivity and collaboration tools businesses need to help their people be their most productive. It includes the suite of Office 365 productivity and collaboration apps, including Word, Excel, and PowerPoint, as well as Outlook for email; SharePoint and OneDrive for sharing files with customers, co-workers, and suppliers; and Microsoft Teams for chat-based teamwork.

Two smart devices display Microsoft Teams.

Simplify your IT management

Microsoft 365 Business is designed to reduce the complexity and costs of managing technology for businesses and their IT partners. It offers simple setup and management, so business owners and their teams can put more of their time and energy toward building their businesses. From a single console, you can quickly set up new employees, configure device security policies, and manage user identity and access, as well as ensure all your people are on the most up-to-date versions of Windows 10 and Office. And the single per-user, per-month subscription streamlines costs and simplifies management.

A smart device displays the Microsoft Admin center.

Microsoft is committed to helping empower and safeguard small and medium-sized businesses across the globe. To learn more about Microsoft 365 Business, contact your Microsoft Partner or visit a Microsoft Store.

Acquire customers and nurture business growth with three new apps

Today, we are also making available three new apps to help small businesses acquire new customers, increase revenue, and accelerate billing and receivables.

  • Microsoft Connections lets businesses send professional-looking marketing emails that showcase their brand and drive sales.
  • Microsoft Listings helps businesses acquire new customers and build their brand by getting their business listed on Facebook, Google, Bing, and Yelp.
  • Microsoft Invoicing provides estimate and invoicing tools that help accelerate payment and manage cash flow.

These new business apps can be managed centrally from the Business center. They build upon three business apps from Office 365 already available:

  • Bookings simplifies the process of scheduling and managing customer appointments.
  • Outlook Customer Manager provides simple customer management for small businesses, right within Outlook.
  • MileIQ offers a smarter way to track mileage, with automatic mileage logging, easy classification as business or personal, and comprehensive reporting.

Together, these apps form a toolkit for small business owners to run and grow their businesses. You can learn more about these apps in today’s business apps from Office 365 announcement.

Give Firstline Workers the tools they need to do their best work with StaffHub

Firstline Workers make up much of the global workforce and are the heart of many small and medium-sized businesses. StaffHub is a purpose-built app to help Firstline Workers manage their workday, allowing business owners and employees to easily create and manage schedules, assign and complete tasks, and communicate with each other.

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A new vision for intelligent communications in Office 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2017/09/25/a-new-vision-for-intelligent-communications-in-office-365/ Mon, 25 Sep 2017 13:00:52 +0000 Today’s post was written by Lori Wright, general manager for Microsoft Teams and Skype product marketing. Today at Microsoft Ignite in Orlando, Florida, we introduced a new vision for intelligent communications, transforming calling and meeting experiences for people and organizations around the world. Intelligent communications go beyond traditional unified communications, enabling you to complete tasks

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Today’s post was written by Lori Wright, general manager for Microsoft Teams and Skype product marketing.

Today at Microsoft Ignite in Orlando, Florida, we introduced a new vision for intelligent communications, transforming calling and meeting experiences for people and organizations around the world. Intelligent communications go beyond traditional unified communications, enabling you to complete tasks more efficiently with minimal context switching, participate in more productive meetings that cover the entire meeting lifecycle, and better manage your everyday communications overload.

Microsoft Teams is core to our vision for intelligent communications—bringing together conversations, meetings, files, Office apps, and third-party integrations—to provide a single hub for teamwork in Office 365. Teams is now being used by over 125,000 organizations across the world in just six months since its launch. Its strong momentum has proven that teamwork is essential to the way work gets done today.

To achieve our vision for intelligent communications, we are bringing comprehensive calling and meetings capabilities into Teams, along with data and insights from the Microsoft Graph, and a strong roadmap of innovation to empower teams to achieve more.

All of this is being built on a new, modern Skype infrastructure for enterprise-grade voice and video communications. Our next generation, cloud-born architecture is already powering communication experiences in Teams, and is evolving rapidly. We are excited about this new infrastructure because it will provide both speed of innovation as well as higher quality communication experiences.​

As we build out these capabilities, Teams will evolve as the primary client for intelligent communications in Office 365, replacing the current Skype for Business client over time.

The future of business meetings

Combining communications, collaboration, and intelligence in this way will make new things possible across the lifecycle of a call or meeting:

  • Before a meeting, Teams will surface relevant documents and rich information about the participants to help you prepare.
  • During the meeting, the conversation can be captured, transcribed, and time-coded, with closed captioning and voice recognition for attributing remarks to specific individuals.
  • After the meeting, the cloud recording and transcript can be automatically added to the relevant channel, so conversations, documents, notes, and action items can be reviewed, indexed, and searched by the entire team.

Image of a Teams meeting with four participants.

Introducing calling features and meeting enhancements in Teams

Over the past six months, we’ve continued to enhance the communications capabilities in Teams, with new features like scheduled meetings, Outlook calendar integration, and meetings on mobile. Also, earlier this month, we began rolling out guest access—so you can use Teams to collaborate with people outside your company. In the coming months, we will begin adding calling features in Teams—including inbound and outbound calls to PSTN numbers, hold, call transfer, and voicemail.

We are also introducing new enhancements to Teams meetings, including audio conferencing (available in preview today)—enabling participants to join a Teams meeting by dialing a telephone number—and interoperability between Teams and Skype for Business, including universal presence, and messaging and calling interoperability.

This is just the beginning of a big wave of feature releases that will bring the core set of meetings and phone system capabilities into Teams.

We remain committed to bringing the familiar Skype experience into any and every meeting room. We have seen strong customer momentum with Skype Rooms Systems. Today, Lenovo announced they will bring to market a new Skype Room Systems device, Smart Hub 500, expanding on the current portfolio of Skype Room Systems with Logitech, Crestron, and Polycom. In addition, Polycom, Pexip, and Blue Jeans Networks will deliver cloud video interop capabilities within Teams. This adds to the existing video interop capabilities for Skype for Business delivered by Polycom’s RealConnect for Office 365 and Pexip’s Infinity Fusion product.

What’s next

Office 365 customers can take advantage of the capabilities in Microsoft Teams starting today. We are committed to providing visibility into the Teams product roadmap, so our customers can assess when Teams is right for them. We intend to make an updated roadmap for Teams available in October.

We plan to continue to offer and support Skype for Business in Office 365 and Skype for Business Server on-premises. For customers who are not yet ready to move their PBX and advanced calling capabilities to the cloud, we will release a new version of Skype for Business Server targeted for the second half of calendar year 2018.

Microsoft Teams and Skype for Business clients can be run side by side to evaluate and explore what’s best for your organization.

We encourage every Office 365 customer to begin using Teams today. Office 365 customers currently using Skype for Business can find guidance and resources on the intelligent communications page in the FastTrack portal.

—Lori Wright

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All workers welcome with Microsoft 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2017/09/25/all-workers-welcome-with-microsoft-365/ Mon, 25 Sep 2017 13:00:29 +0000 Today’s post was written by Bryan Goode, general manager for Office 365. Today at Microsoft Ignite, we unveiled a new vision for empowering Firstline Workers in the digital age and introduced Microsoft 365 F1—a new offering that brings together Office 365, Windows 10, and Enterprise Mobility + Security to deliver a complete, intelligent solution to

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Today’s post was written by Bryan Goode, general manager for Office 365.

Today at Microsoft Ignite, we unveiled a new vision for empowering Firstline Workers in the digital age and introduced Microsoft 365 F1—a new offering that brings together Office 365, Windows 10, and Enterprise Mobility + Security to deliver a complete, intelligent solution to empower all workers.

The modern workplace requires companies to meet new employee expectations, connect a more distributed workforce, and provide the tools that allow all employees to create, innovate, and work together to solve customer and business problems. A truly modern workplace brings out the best in employee ingenuity, creates a culture of innovation and action, and welcomes and empowers all workers from the executive team to the Firstline Workforce.

Firstline Workers comprise the majority of our global workforce. Numbering two billion people worldwide, they are the people behind the counter, on the phone, in the clinics, on the shop floor, and in the field. They are often the first to engage customers, the first to represent a company’s brand, and the first to see products and services in action. They form the backbone of many of the world’s largest industries, and without them, the ambitions of many organizations could not be brought to life.

We see an opportunity for technology to give Firstline Workers a more intuitive, immersive, and empowering experience. Microsoft is in a unique position to help companies tap into the potential of their Firstline Workforce with our commercial product offerings, spanning Microsoft 365, Dynamics 365, Microsoft IoT, Microsoft AI, and Microsoft HoloLens and the Windows Mixed Reality ecosystem.

The introduction of Microsoft 365 F1 represents a significant next step towards our vision of involving the Firstline Workforce in digital transformation by empowering every worker with technology.

Transforming the Firstline Worker experience

Microsoft 365 F1 includes the capabilities and tools to enable every worker to turn their ideas into action. It fosters culture and community, with Skype Meeting Broadcast for interactive townhall meetings and Yammer to help employees find and share best practices across the company.

Microsoft 365 F1 makes it easy to train and upskill employees, with Microsoft Stream to share dynamic, role-based content and video, and SharePoint to easily distribute onboarding and training materials and manage institutional knowledge in one secure place.

It supports firstline productivity and digitizes business processes, with Microsoft StaffHub, a purpose-built app for Firstline Workers to manage their workday and Microsoft PowerApps and Flow to automate everyday activities. Today, we’re announcing new capabilities coming to StaffHub, including the ability for employees to clock in/out and track tasks. We are also making it easier for employees to stay connected in StaffHub, by integrating messaging with Microsoft Teams, the hub for teamwork, and highlighting corporate announcements made in Yammer. Finally, we’re enabling customers to connect StaffHub to workforce management systems and other tools with the availability of general APIs.

Microsoft 365 F1 streamlines IT management, minimizes cost, and extends security to all employees and endpoints. Azure Active Directory provides management of employee identity and access; Microsoft Intune helps secure devices; and new features in Windows 10 simplify the management of Firstline Workers’ experiences, supporting locked down single purpose devices with Windows Assigned Access and automated deployment with Windows AutoPilot.

Finally, we recognize the importance of providing Firstline Workers streamlined and secure devices that minimize total cost of ownership. Today, we’re announcing new commercial devices with Windows 10 S from our OEM partners HP, Lenovo, and Acer. Starting as low as $275, these devices benefit from cloud-based identity and management and are ideal for firstline environments.

We are incredibly excited about our opportunity to empower Firstline Workers and we are just getting started!

To learn more about our vision, please visit our new Firstline Worker page and see the table below to learn what’s included in Microsoft 365 F1.

—Bryan Goode

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Azure AD B2B collaboration in Microsoft Teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2017/09/11/azure-ad-b2b-collaboration-in-microsoft-teams/ Mon, 11 Sep 2017 13:00:52 +0000 Howdy folks, Today I am excited to let you know that we’ve just enabled Guest Access in Microsoft Teams, built on the B2B collaboration features of Azure AD! You can now enable partner collaboration in Teams for interactions across chat, apps, and file sharing, all with the ease of use and enterprise-grade protection Azure Active

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Howdy folks,

Today I am excited to let you know that we’ve just enabled Guest Access in Microsoft Teams, built on the B2B collaboration features of Azure AD!

You can now enable partner collaboration in Teams for interactions across chat, apps, and file sharing, all with the ease of use and enterprise-grade protection Azure Active Directory has long enabled for your employees.

Now anyone with an Azure Active Directory account in any organization can be invited as a guest user in Microsoft Teams!

Customers have already created more than 8 million guest users using the B2B features of Azure AD and we’re only getting started. Adding support for Microsoft Teams has been a top customer request, so we’re excited to turn on this new capability to keep the momentum going. I hope you’ll give it a try today!

So, go ahead, log in to Teams today and invite your partners to work with you.

And as always, connect with us for any feedback, discussions, and suggestions. You know we’re listening!

Best Regards,

Alex Simons (@Twitter: @Alex_A_Simons)

Director of Program Management

Microsoft Identity Division

P.S.: We are already working to add additional Azure AD capabilities in Teams, including support for external users with any corporate or consumer email account. Look for more news on that soon!

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Expand your collaboration with guest access in Microsoft Teams http://approjects.co.za/?big=en-za/microsoft-365/blog/2017/09/11/expand-your-collaboration-with-guest-access-in-microsoft-teams/ Mon, 11 Sep 2017 13:00:08 +0000 Today’s post was written by Lori Wright, general manager for Microsoft Teams. Since Microsoft Teams became generally available six months ago, more than 125,000 organizations have discovered how teamwork comes to life in Teams. Today, Teams is getting even better with the rollout of guest access to all Office 365 commercial and education customers. Now

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Today’s post was written by Lori Wright, general manager for Microsoft Teams.

Since Microsoft Teams became generally available six months ago, more than 125,000 organizations have discovered how teamwork comes to life in Teams. Today, Teams is getting even better with the rollout of guest access to all Office 365 commercial and education customers. Now Office 365 users can add people from outside their company to a team, so guests can participate in chats, join meetings, collaborate on documents, and more. We also announced new developer tools for Teams, which you can read more about over on the Office Dev blog.changeto

Guest access has been one of the top requested features for Teams among our customers, and we’ve been working hard to get it right. We designed guest access in Teams with three principles at the forefront:

Teamwork—Teams come in all shapes and sizes, and you need to be able to easily communicate and share with others you want to work with, including people outside your organization. Beginning today, anyone with an Azure Active Directory (Azure AD) account can be added as a guest in Teams. That means anyone with one of the more than 870 million user accounts—across Microsoft commercial cloud services and third-party Azure AD integrated apps—can be added as a guest in Teams. Later, we’ll add the ability for anyone with a Microsoft Account (MSA) to be added as a guest in Teams. If the guest doesn’t have an existing MSA, they will be directed to create a free account using their current corporate or consumer email address, such as Outlook.com or Gmail.com.

Security and compliance—Customers have told us they expect guest access in Teams to provide enterprise-grade security and compliance assurances. In Teams, guest accounts are added and securely managed within Azure AD through Azure AD B2B Collaboration. This enables enterprise-grade security, like conditional access policies for guest user access. Azure AD also uses adaptive machine learning algorithms and heuristics to detect anomalies and suspicious incidents, enabling mitigation or remediation actions, such as multi-factor authentication, to be triggered as appropriate. In addition, with Azure AD, IT departments have unparalleled insight into the activities of external users in their organization through detailed sign-in and access reports. Guest user content and activities are under the same compliance and auditing protection as the rest of Office 365.

IT manageability—Guest access in Teams comes with the ability for IT to centrally manage how guests participate within their Office 365 environment, providing consistency across application experiences in Office 365. IT admins can quickly and easily view, add, or revoke a guest’s access to the host tenant.

For more information on how to enable guest access in Microsoft Teams, read our help and support article, and then sign in to Teams to give guest access a try today!

—Lori Wright

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New value in Office 365 Enterprise K1 for frontline workers http://approjects.co.za/?big=en-za/microsoft-365/blog/2017/04/03/new-value-in-office-365-enterprise-k1-for-frontline-workers/ Mon, 03 Apr 2017 16:00:12 +0000 Today, we are announcing updates to the Office 365 Enterprise K1 plan—designed to enable your frontline workers to do their best work with tools for schedule and task management, communications and community, training and onboarding, and identity and access management. Frontline workers are the heartbeat of many of the world’s largest industries, such as manufacturing,

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Today, we are announcing updates to the Office 365 Enterprise K1 plan—designed to enable your frontline workers to do their best work with tools for schedule and task management, communications and community, training and onboarding, and identity and access management.

Frontline workers are the heartbeat of many of the world’s largest industries, such as manufacturing, retail, healthcare and hospitality. They’re the people behind the counter, on the phone with customers, operating the production line, building products, and running the day-to-day operations. They are often the face of an organization to its customers. And as more companies invest in digital transformation, there’s a growing recognition of the importance of empowering frontline workers with modern productivity tools.

That’s why we have expanded the Office 365 Enterprise K1 plan to include the following additional products:

  • Microsoft StaffHub—Helps frontline workers manage their workday with schedule management, information sharing and the ability to connect to other work-related apps and resources. StaffHub was added to the K1 plan earlier this year.
  • OneDrive for Business with 2 GB of cloud storage—Provides employees a secure environment to store, manage and access files from virtually anywhere and on any device.
  • Skype for Business presence and instant messaging—Enables employees to communicate in real-time, along with the ability to participate in Skype Meeting Broadcast sessions.
  • Microsoft Teams—A hub for teamwork that connects employees to the people, tools and content they need to do their best work.
  • Office 365 Video—Provides employees with a secure, company-wide destination for discovering and accessing video content.
  • Microsoft PowerApps and Microsoft Flow—Eases the automation of repetitive tasks and workflows.

These additional products build upon the core value already offered with the Office 365 Enterprise K1 plan and unlock important scenarios for frontline workers, including the ability to view and swap shifts, take advantage of video-based employee training and onboarding, exchange best practices across the company and even participate in live, company-wide town hall meetings. The Office 365 Enterprise K1 plan gives companies the tools they expect to manage employee access and the digital identity to meet today’s complex and constantly changing security and compliance requirements.

Broadcast company town halls to engage employees remotely.

Finally, we are excited by the response of our customers, like AccorHotels, who’ve already started to change the way they work with Office 365 and Microsoft StaffHub.

These new capabilities will begin rolling out to customers in the next several weeks. Please visit the Office 365 Enterprise K1 plan page to learn more, and check out the Microsoft Mechanics video below.

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Microsoft Teams rolls out to Office 365 customers worldwide http://approjects.co.za/?big=en-za/microsoft-365/blog/2017/03/14/microsoft-teams-rolls-out-to-office-365-customers-worldwide/ Tue, 14 Mar 2017 15:30:25 +0000 Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team. Today, during a global webcast from Microsoft headquarters, we announced that Microsoft Teams—the chat-based workspace in Office 365—is now generally available in 181 markets and in 19 languages. Since announcing the preview in November, more than 50,000 organizations have started using

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Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team.

Today, during a global webcast from Microsoft headquarters, we announced that Microsoft Teams—the chat-based workspace in Office 365—is now generally available in 181 markets and in 19 languages. Since announcing the preview in November, more than 50,000 organizations have started using Microsoft Teams, including Accenture, Alaska Airlines, Cerner Corporation, ConocoPhillips, Deloitte, Expedia, J.B. Hunt, J. Walter Thompson, Hendrick Motorsports, Sage, Trek Bicycle and Three UK. We’ve also introduced more than 100 new features to deliver ongoing innovation and address top customer requests.

With more than 85 million active users, Office 365 empowers individuals, teams and entire organizations with the broadest and deepest toolkit for collaboration. Office 365 is designed to meet the unique workstyle of every group with purpose-built, integrated applications: Outlook for enterprise-grade email; SharePoint for intelligent content management; Yammer for networking across the organization; Skype for Business as the backbone for enterprise voice and video; and now, Microsoft Teams, the new chat-based workspace in Office 365.

Microsoft Teams—the chat-based workspace in Office 365

Microsoft Teams is a digital workspace built on four core promises: chat for today’s teams, a hub for teamwork, customization options and security teams trust.

Chat for today’s teams

Microsoft Teams provides a modern conversations experience, with threaded, persistent chat to keep everyone engaged. We’ve rolled out many new communication features since preview, including audio calling from mobile devices, plus video on Android, which is coming soon to iOS and Windows Phone. And we’ve addressed numerous customer requests, adding the ability to email a channel, including attachments, send messages with markdown-based formatting, and receive notifications about all posts in a channel.

Move a conversation from email into Microsoft Teams with rich formatting, including attachments.

Hub for teamwork

The Office 365 applications and services that people use every day—including Word, Excel, PowerPoint, OneNote, SharePoint and Power BI*—are built into Microsoft Teams, giving people the information and tools they need. We’ve recently added support for open, public teams within an organization. We’ve also enhanced the meeting experience by adding scheduling capabilities, integrating free/busy calendar availability for team members, adding recurrence, and making it easier to transition from chat to high-quality voice and video.

Ad hoc and scheduled voice and video meetings right from within Microsoft Teams.

Customizable for every team

Every team is unique, so we’ve made it easy for teams to customize their workspace with Tabs, Connectors and Bots. More than 150 integrations are available or coming soon, including Bots from hipmunk, Growbot and ModuleQ. We’re also partnering with SAP and Trello to build new integrations. SAP SuccessFactors will help employees and managers track goals and performance as part of the way they work in Microsoft Teams every day. Trello will empower teams to easily get projects done with boards, lists and cards right within Microsoft Teams. These partnerships let users bring important apps and services into Microsoft Teams, truly making it their own hub for teamwork.

New Bots help you to complete tasks within your conversations.

Security teams trust

Finally, Microsoft Teams is built on the Office 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities our customers expect. Microsoft Teams supports global standards, including SOC 1, SOC 2, EU Model Clauses, ISO27001 and HIPAA. We also added support for audit log search, eDiscovery and legal hold* for channels, chats and files as well as mobile application management with Microsoft Intune.* And starting today, Microsoft Teams is automatically provisioned within Office 365.

These security and compliance capabilities are critical for enterprise customers, but our responsibility at Microsoft goes beyond this. Our mission is to empower every person and every organization on the planet to achieve more. With that in mind, we’re working to ensure every team member can participate, with new accessibility features, including support for screen readers, high contrast and keyboard-only navigation. This will enable Microsoft Teams to be more inclusive and tap into the collective brainpower and potential of every person.

Customers achieve more with Microsoft Teams

We’re thrilled by the enthusiasm of customers like Trek Bicycle, who’ve built Microsoft Teams into the way they work every day.

“Across Trek’s global teams, the integrated collection of Office 365 applications serves up a common toolset to collaboratively drive the business forward. We see Microsoft Teams as the project hub of Office 365 where everybody knows where to find the latest documents, notes and tasks, all in-line with team conversations for complete context. Teams is quickly becoming a key part of Trek’s get-things-done-fast culture.”
—Laurie Koch, vice president of Global Customer Service at Trek Bicycle

Start using Microsoft Teams today

Moving forward, we’ll provide a regular rhythm of new features and capabilities. For example, we are targeting to deliver guest access capabilities in June along with deeper integration with Outlook and a richer developer platform. Expect our pace to be rapid and responsive to customer needs.

Start using Microsoft Teams today.

To learn more about Microsoft Teams and how it works, join our Ask Us Anything session on the Microsoft Tech Community on March 22, 2017 at 9 a.m. PDT (UTC-8).

—Kirk Koenigsbauer

*Additional subscription may be required.

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Microsoft StaffHub is here! http://approjects.co.za/?big=en-za/microsoft-365/blog/2017/01/12/microsoft-staffhub-is-here/ Thu, 12 Jan 2017 17:00:11 +0000 There are an estimated 500-million frontline staff workers around the world in retail stores, hotels, restaurants, manufacturing and other service-related industries. These employees typically don’t have their own office, desk or computer—making it hard to access and share information important for the workday. Far too often, these workers rely on manual processes and outdated tools—cumbersome

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There are an estimated 500-million frontline staff workers around the world in retail stores, hotels, restaurants, manufacturing and other service-related industries. These employees typically don’t have their own office, desk or computer—making it hard to access and share information important for the workday. Far too often, these workers rely on manual processes and outdated tools—cumbersome creation and printing of paper schedules, bulletin boards crammed with notes and a flurry of phone calls and text messages to cover shifts. Microsoft StaffHub is here to help.

We’re pleased to announce the worldwide general availability of Microsoft StaffHub—a new application for Office 365 designed to help staff workers manage their workday—with schedule management, information sharing and the ability to connect to other work-related apps and resources.

Manage schedules

Microsoft StaffHub makes it easy for managers to create, update and manage shift schedules for their team, streamlining what has been a labor-intensive process.

Employees have access to all their shift information, including the ability to easily swap shifts with others right from the Microsoft StaffHub mobile app. No more having to go into the breakroom at work to look at the bulletin board.

microsoft-staffhub-is-here-1

Managers create, update and manage shift schedules for the team.

microsoft-staffhub-is-here-2

Employees view their upcoming shifts at a glance on their mobile device and can request to swap a shift with someone else.

The app home screen provides a summary of upcoming shifts as well as any important notes. Employees can also see who else is scheduled for the day, which is useful if they want to know who they’ll be working with or if they want to swap shifts.

When schedule conflicts come up, Microsoft StaffHub makes it easy to swap a shift or offer a shift to someone else. Requests are always routed to the manager for approval, and updates and notifications are automatically sent to the team.

Share information

With Microsoft StaffHub, managers can quickly distribute important information to their team, such as policy documents, news bulletins or videos. Managers also have a fast and reliable way to send quick messages to team members. For example, to let an employee know “there is a spill on the floor” or “the regional GM is arriving in 20 minutes,” simply tap the employee’s name and type a message. Employees can also send messages directly to each other or to the entire workgroup.

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Managers select the content they want to distribute to their team.

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Employees can view the files on the mobile app.

Connect to other apps and resources

Companies often use multiple systems and tools to help manage their workforce, and we want to make it easy for Microsoft StaffHub to connect to these existing systems. We’re pleased to announce that StaffHub will support connections to Kronos, a leading provider of workforce management and human capital management cloud solutions. Initially, this integration will enable managers to import individual and team schedule information from Kronos’s Workforce Central platform directly into Microsoft StaffHub. This functionality will initially be in private preview to a small group of Office 365 and Kronos customers. Stay tuned for more!

Microsoft StaffHub also supports the ability for admins to define custom links for workers to view in the mobile app, which can point to important resources or sites, such as HR systems for reporting time off, or to custom applications, built with tools such as Microsoft PowerApps. Managers can also export team schedule information to a .csv file for use in other systems.

Next steps

Microsoft StaffHub is enabled today for Office 365 customers with a K1, E1, E3 or E5 plan. Team managers can sign in at staffhub.ms, and employees can download the app on iOS or Android.

For a deeper look at Microsoft StaffHub, check out this video:

Frequently asked questions

Q. Which Office 365 plans include Microsoft StaffHub?

A. StaffHub is available as part of the Office 365 K1, E1, E3 and E5 plans (including the Education version of these plans).

Q. How can I access Microsoft StaffHub?

A. Microsoft StaffHub is initially available on the web as well as for iOS and Android apps. It is currently available in the following 15 languages: Chinese-Simplified, English (U.S.), Spanish, Russian, Japanese, French, Brazilian-Portuguese, German, Korean, Italian, Chinese-Traditional, Dutch, Turkish, Swedish and Danish.

Q. Does each team member need to have an Office 365 account to use Microsoft StaffHub?

A. Yes, each team member and manager using Microsoft StaffHub must have an Office 365 account.

Q. Can I turn off Microsoft StaffHub for my company?

A. Microsoft StaffHub is on by default, and IT admins can turn it off for their organization at any time by going to staffhub.ms/admin and setting Enable Microsoft StaffHub to Off.

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Introducing Microsoft Teams—the chat-based workspace in Office 365 http://approjects.co.za/?big=en-za/microsoft-365/blog/2016/11/02/introducing-microsoft-teams-the-chat-based-workspace-in-office-365/ Wed, 02 Nov 2016 15:25:24 +0000 Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team. Today, at an event in New York City, we announced Microsoft Teams—the new chat-based workspace in Office 365. Microsoft Teams is an entirely new experience that brings together people, conversations and content—along with the tools that teams need—so they can easily

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Today’s post was written by Kirk Koenigsbauer, corporate vice president for the Office team.

Today, at an event in New York City, we announced Microsoft Teams—the new chat-based workspace in Office 365. Microsoft Teams is an entirely new experience that brings together people, conversations and content—along with the tools that teams need—so they can easily collaborate to achieve more. It’s naturally integrated with the familiar Office applications and is built from the ground up on the Office 365 global, secure cloud. Starting today, Microsoft Teams is available in preview in 181 countries and in 18 languages to commercial customers with Office 365 Enterprise or Business plans, with general availability expected in the first quarter of 2017.

At Microsoft, we are deeply committed to the mission of helping people and organizations achieve more—and reinventing productivity for the cloud and mobile world is core to our ambition. We built Microsoft Teams because we see both tremendous opportunity and tremendous change in how people and teams get work done. Teams are now more agile and organizational structures more flat to keep communications and information flowing. With Microsoft Teams, we aspire to create a more open, digital environment that makes work visible, integrated and accessible—across the team—so everyone can stay in the know.

Microsoft Teams delivers on four core promises to create a digital workspace for high performing teams.

Chat for today’s teams

First and foremost, Microsoft Teams provides a modern conversation experience for today’s teams. Microsoft Teams supports not only persistent but also threaded chats to keep everyone engaged. Team conversations are, by default, visible to the entire team, but there is of course the ability for private discussions. Skype is deeply integrated, so teams can participate in voice and video conferences. And everyone can add personality to their digital workspace with emojis, stickers, GIFs and custom memes to make it their own.

A hub for teamwork

Second, Microsoft Teams brings together the full breadth and depth of Office 365 to provide a true hub for teamwork. Word, Excel, PowerPoint, SharePoint, OneNote, Planner, Power BI and Delve are all built into Microsoft Teams so people have all the information and tools they need at their fingertips. Backed by the Microsoft Graph, intelligent services are surfaced throughout the workspace to help with information relevancy, discovery and sharing. Microsoft Teams is also built on Office 365 Groups—our cross-application membership service that makes it easy for people to move naturally from one collaboration tool to another, preserve their sense of context and share with others.

Customizable for each team

Third, since all teams are unique, we’ve invested deeply in ways for people to customize their workspace, with rich extensibility and open APIs available at general availability. For example, Tabs provides quick access to frequently used documents and cloud services. Microsoft Teams also shares the same Connector model as Exchange, providing notifications and updates from third-party services like Twitter or GitHub. Further, we are including full support for the Microsoft Bot Framework to bring intelligent first- and third-party services into your team environment.

Today, we are also announcing the Microsoft Teams Developer Preview program, allowing developers to extend Microsoft Teams. We will have integrations with over 150 partners at general availability—including our early partners Zendesk, Asana, Hootsuite and Intercom. This is the first step in providing the customization users want and the tools and support our developer community will need to integrate with Microsoft Teams.

Security teams trust

Finally, Microsoft Teams provides the advanced security and compliance capabilities that our Office 365 customers expect. Data is encrypted in transit and at rest. Like all our commercial services, we have a transparent operational model with no standing access to customer data. Microsoft Teams will support key compliance standards including EU Model Clauses, ISO 27001, SOC 2, HIPAA and more. And, as customers would expect, Microsoft Teams is served out of our hyper-scale global network of data centers, automatically provisioned within Office 365 and managed centrally, just as any other Office 365 service.

Microsoft Teams joins the Office 365 universal toolkit

Microsoft Teams joins the broadest and deepest portfolio of collaboration applications and services to help solve the diverse needs of people and organizations globally. As we’ve learned from our 85 million active monthly users, all groups have a diverse set of needs when it comes to working together. Office 365 is designed for the unique workstyle of every group and includes purpose-built applications, all deeply integrated together.

  • SharePoint provides intranets and content management solutions to more than 200,000 organizations and 190 million people.
  • Yammer is the social network for work, enabling cross-company discussions for 85 percent of the Fortune 500.
  • Skype for Business provides real-time voice, video and conferencing and hosts more than 100 million meetings a month.
  • Office 365 Groups is our cross-application membership service that makes it easy for people to move naturally from one collaboration tool to another.

Turn on Microsoft Teams today

Early private preview customers are seeing benefits in using Microsoft Teams. “Based on our early use of Microsoft Teams in Office 365, we believe it is the digital cockpit we’ve been waiting for,” said Andrew Wilson, CIO of Accenture. With the public preview available today, administrators can enable Microsoft Teams through the Office 365 admin center. Ready to get started—see Microsoft Teams in action in our Microsoft Mechanics video.

—Kirk Koenigsbauer

Frequently asked questions

Q. Which Office 365 plans will include Microsoft Teams?

A. Microsoft Teams is available to Office 365 commercial customers with one of the following plans: Business Essentials, Business Premium, and Enterprise E1, E3 and E5. Microsoft Teams will also be available to customers who purchased E4 prior to its retirement.

Q. What action do Office 365 IT admins need to take to access the preview of Microsoft Teams?

A. To turn on Microsoft Teams, IT admins should go to their Office 365 admin center, click Settings > Services & Add Ins > Microsoft Teams.

Q. When will Microsoft Teams roll out broadly to all eligible Office 365 customers?

A. Microsoft Teams is available in preview to eligible Office 365 commercial customers beginning November 2, 2016. We expect the service to become generally available in the first quarter of calendar year 2017.

Q. What platforms does Microsoft Teams support?

A. Microsoft Teams runs on Windows, Mac, Android, iOS and web platforms.

Q. What level of security and compliance does Microsoft Teams support?

A. Microsoft Teams is expected to be Office 365 Tier C compliant at launch. This broad set of global compliance and data protection requirements includes ISO 27001, ISO 27018, EUMC, SOC 1 Type I & II, SOC 2 Type I and II, HIPAA and FERPA. Microsoft Teams also enforces two-factor authentication, single sign on through Active Directory and encryption of data in transit and at rest.

Q. What trainings are available to help Office 365 admins learn about Microsoft Teams?

A. We have two different trainings currently available for our IT admins. To view the trainings, visit the Microsoft Virtual Academy website. We have a video on Microsoft Mechanics and more information on the Microsoft Teams Tech Community.

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