Inside Track Library

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  • Transforming employee engagement at Microsoft with Microsoft Viva Engage

    Keeping people connected in a hybrid work world is no easy task. But with the right technology, you can help employees in newly reimagined work environments feel energized and engaged, even when coworkers can’t be physically present. That’s exactly what…

  • Transforming internal communications at Microsoft with Viva Amplify and Viva Engage

    When our internal communicators needed to get the word out about Microsoft 365 Copilot, they turned to Microsoft Viva Amplify, our new product that would allow them to do so quickly, across many internal channels at once. Viva Amplify, with…

  • Driving Microsoft 365 Copilot adoption with an assist from Microsoft Viva

    Effective adoption doesn’t happen by accident. It takes a coordinated effort that includes executive sponsorship, education, engagement, measurement, and more. When you deploy a next-generation AI technology like Microsoft 365 Copilot that introduces whole new ways of working, getting that…

  • Doing more with less: Optimizing shadow IT through Microsoft Azure best practices

    You don’t know what you don’t know. In the world of IT, illuminating those hidden areas helps stave off nasty surprises. When elements of IT infrastructure are shrouded in mystery, it can lead to security vulnerabilities, non-compliance, and poor budget…

  • Harnessing first-party patching technology to drive innovation at Microsoft

    We live in a world where network security is a foundational concern for large enterprises like ours that are trusted with sensitive customer data. This creates an environment where we all need to ensure that we have high patching compliance…

  • Using Microsoft Copilot as a trusted advisor for your Six Sigma projects

    Editor’s note: Follow our ongoing video series that showcases our in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft Copilot. You can use Microsoft Copilot as your trusted advisor throughout continuous improvement projects like those that use…

  • Verifying device health at Microsoft with Zero Trust

    Here at Microsoft, we’re using our Zero Trust security model to help us transform the way we verify device health across all devices that access company resources. Zero Trust supplies an integrated security philosophy and end-to-end strategy that informs how…

  • Simplifying nonprofit volunteering at Microsoft with Power Automate

    Power Automate, part of the suite of tools offered by Microsoft Power Platform, is a low-code, cloud-based automation service powered by AI. In the company’s own words, Power Automate enables customers to streamline processes across their organization to save time…

  • Providing employees with virtual loaner devices with Windows 365

    Watch as Dave Rodriguez interviews Trent Berghofer about using the Windows 365 Cloud PC platform to provide our employees with virtual loaner PCs when they need a backup machine to keep working. Rodriguez is a principal product manager on the…

  • Showcasing how our product managers are using Microsoft Copilot

    Editor’s note: Follow our ongoing video series that showcases our in-house experts using real-world scenarios to explore the transformative capabilities of Microsoft Copilot. For product managers, staying on top of things means embracing cutting-edge tools that maximize productivity. Figuring out…

  • Monitoring Microsoft’s SAP Workload with Microsoft Azure

    At Microsoft, our Microsoft Digital Employee Experience (MDEE) team is using Microsoft Azure telemetry tools to get key insights on our business processes that flow through our SAP instance, one of the largest in the world. Our new platform provides our…

  • Autopilot speeds up Windows 10 image deployment inside Microsoft

    The first experience a new employee has at Microsoft shouldn’t be waiting for their laptop to get set up. “We’re transforming the experience our employees have when they first turn on their PCs,” says Sean MacDonald, a principal group program…

  • Redesigning how we work at Microsoft with generative AI

    Copilot for Microsoft 365 Deployment and Adoption Guide Read our step-by-step guide on deploying Copilot for Microsoft 365 at your company. It’s based on our experience deploying it here at Microsoft: Full version eBook version Version for executives eBook version…

  • Unlock our six tips for managing your support content with AI and ChatGPT

    Like many large Enterprise organizations, Microsoft’s support team develops thousands of troubleshooting guides, self-help resources, knowledge base articles, and process documentation for our support engineers to leverage AI and ChatGPT when helping customers with technical issues. As we have grown…

  • Rethinking device management internally at Microsoft with AI

    At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the experience our employees have with their devices by predicting and auto-remediating issues, supporting proactive solutions, and enhancing the…

  • AI is revolutionizing the way we support corporate functions at Microsoft

    AI is a game changer when it comes to improving how our corporate functions operate. At least that is what we at Microsoft, and many in the tech industry, have been claiming over the past year or so… but where…

  • Finding and fixing network outages in minutes—not hours—with real-time telemetry at Microsoft

    With more than 600 physical worksites around the world, Microsoft has one of the largest network infrastructure footprints on the planet. Managing the thousands of devices that keep those locations connected demands constant attention from a global team of network…

  • Hardware-backed Windows 11 empowers Microsoft with secure-by-default baseline

    Windows 11 makes secure-by-default viable thanks to a combination of modern hardware and software. This ready out-of-the-box protection enables us to create a new baseline internally across Microsoft, one that level sets our enterprise to be more secure for a…

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