September 2019

Sep 26, 2019   |   Inside Track – retired stories

How Microsoft uses live events in Microsoft 365 to run large virtual meetings

This content has been archived, and while it was correct at time of publication, it may no longer be accurate or reflect the current situation at Microsoft. Microsoft has 144,000 employees working in several hundred different roles in offices that are spread across 120 subsidiaries around the world. Getting everyone together in one place? The...

Sep 25, 2019   |   Inside Track – retired stories

Creating efficiencies in finance with Dynamics 365 and machine learning

This content has been archived, and while it was correct at time of publication, it may no longer be accurate or reflect the current situation at Microsoft. At Microsoft, we’ve combined Dynamics 365 for Customer Service and Microsoft AI to perform topic prediction and automatic routing for incoming issues and requests from Microsoft Finance customers....

Sep 17, 2019   |   Inside Track – retired stories

Driving sales efficiency with Dynamics 365 and Microsoft AI

This content has been archived, and while it was correct at time of publication, it may no longer be accurate or reflect the current situation at Microsoft. Dynamics 365 for Sales and Microsoft AI are used to present the highest-priority sales leads to sellers. With this new solution, sellers can quickly act on the leads...

Sep 16, 2019   |   Lukas Velush

Retooling how Microsoft sellers sell the company

Selling Microsoft hasn’t been easy. Just ask the 25,000 people who pitch the complex array of products and services that the company sells to customers across the globe. Those sellers used to wade through more than 30 homegrown applications to get their jobs done, often spending more time filling out forms and cross referencing tools...