May 2023

May 23, 2023   |   Inside Track staff

Verifying device health at Microsoft with Zero Trust

Here at Microsoft, we’re using our Zero Trust security model to help us transform the way we verify device health across all devices that access company resources. Zero Trust supplies an integrated security philosophy and end-to-end strategy that informs how our company protects its customers, data, employees, and business in an increasingly complex and dynamic...

May 23, 2023   |   Inside Track staff

Verifying identity in a Zero Trust model internally at Microsoft

Identity-driven security is a core pillar of our Zero Trust model. Identities define the Zero Trust security boundary, and we use identity as the primary factor in how we allow access to corporate resources. When an identity tries to access any resource, we verify that identity with strong authentication, and we ensure that access is...

May 18, 2023   |   Inside Track staff

Modernizing Microsoft's internal Help Desk experience with ServiceNow

Microsoft is transforming the experience of our internal IT helpdesk agents and, using ServiceNow IT Service Management, we’re improving the experience our employees have when they request IT help. We’ve transitioned the traditional and custom IT tools and features in Microsoft service-desk into ServiceNow ITSM. This has led to innovation in many areas of our...

May 15, 2023   |   Inside Track staff

Monitoring Microsoft’s SAP Workload with Microsoft Azure

At Microsoft, our Microsoft Digital Employee Experience (MDEE) team is using Microsoft Azure telemetry tools to get key insights on our business processes that flow through our SAP instance, one of the largest in the world. Our new platform provides our leadership with a comprehensive view of our business-process health and allows our engineering teams to...

May 10, 2023   |   Lukas Velush

Deploying Signature Microsoft Teams Rooms, generative AI at new Microsoft Canada headquarters

For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=hlRs_Jdr8_U, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” Microsoft’s new Canadian headquarters building in Toronto is turning heads for its smart building technology and environmental efficiency. When Microsoft recently opened its new Microsoft Canada headquarters building in...

May 4, 2023   |   Inside Track staff

Enabling launch optimization at Microsoft

[Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Delivering innovation to market with speed while adhering to compliance requires the entire Microsoft ecosystem to work...

May 3, 2023   |   Inside Track – retired stories

Creating a modern data governance strategy to accelerate digital transformation at Microsoft

This content has been archived, and while it was correct at time of publication, it may no longer be accurate or reflect the current situation at Microsoft. Data is the new currency of digital transformation. Whether it’s providing new insights, improving decision making, or driving better business outcomes, enthusiasm for unlocking the power of data...