Author: Colin Mitchell

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  • Move to Microsoft Azure boosts Microsoft’s inventory management system

    Turn on a device within Microsoft and there’s a good chance that it’s listed in OneAsset, Microsoft’s inventory management system. Microsoft recently moved OneAsset to the cloud—a move that has dramatically improved system performance and sets the stage for future…

  • Transforming 70 million calls at Microsoft with Microsoft Azure

    Microsoft’s call center was calling out for some major updates. Originally designed over 20 years ago, the call center had grown into a complex patchwork of different systems handling over 73 million calls a year. The result was a global…