Author: Dodd Willingham

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  • Getting to ‘search completeness’ internally at Microsoft

    Microsoft is a big company with thousands of teams working in different ways based on the work they do. Despite that complexity, when our employees go looking for something, they expect an internal search portal that will find exactly what…

  • Making content more accessible and searches more efficient at Microsoft

    Microsoft has more than 220,000 employees working around the globe. Collectively, they conduct 1 billion searches annually across many petabytes of content. Helping our employees find that information quickly and accurately can be a challenge, but our team is improving…