Author: Eric Scheffler

All posts by Eric Scheffler

• February 3, 2025

  Running our customer service and support contact centers on Microsoft Azure

  This story reflects updated guidance from Microsoft Digital—it was first published in July 2024.  Providing exemplary support is critical to how we empower our customers to achieve more with Microsoft technologies and services. We in Microsoft Digital, the company’s IT…

• January 19, 2025

  How we’re deploying our VWAN infrastructure using infrastructure as code and CI/CD

  Editor’s note: This is the first in an ongoing series on moving our network to the cloud internally at Microsoft. We’re building a more agile, resilient, and stable virtual wide-area network (VWAN) to create a better experience for our employees…

• February 22, 2024

  Revolutionizing SAP and ADP connectivity with Microsoft Azure VWAN and VPN

  Connecting line-of-business solutions into the Microsoft Azure networking environment is a critical part of enabling an efficient hybrid network environment and an important step in transforming enterprise networking using Azure. We’ve recently helped SAP, one of our key business partners,…