Author: Inside Track staff

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All posts by Inside Track staff

  • Modernizing Microsoft’s internal Help Desk experience with ServiceNow

    Microsoft is transforming the experience of our internal IT helpdesk agents and, using ServiceNow IT Service Management, we’re improving the experience our employees have when they request IT help. We’ve transitioned the traditional and custom IT tools and features in…

  • Unpacking Microsoft’s speedy upgrade to Windows 11

    [Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Like our…

  • Verifying device health at Microsoft with Zero Trust

    Here at Microsoft, we’re using our Zero Trust security model to help us transform the way we verify device health across all devices that access company resources. Zero Trust supplies an integrated security philosophy and end-to-end strategy that informs how…

  • Monitoring Microsoft’s SAP Workload with Microsoft Azure

    At Microsoft, our Microsoft Digital Employee Experience (MDEE) team is using Microsoft Azure telemetry tools to get key insights on our business processes that flow through our SAP instance, one of the largest in the world. Our new platform provides our…

  • Creating the digital workplace at Microsoft

    A successful digital workplace is designed to empower employees to maximize their productivity. At Microsoft, it’s critical that our employees are connected to and across teams and organizations, as well as with our customers, partners, vendors, suppliers, and guests. Those…

  • Modernizing enterprise integration services at Microsoft with Microsoft Azure

    Our Platform Engineering team in Microsoft Digital Employee Experience (MDEE) wanted to improve the capabilities, performance, and resiliency of our on-premises integration platform. To do this, the team used Microsoft Azure Integration Services to build a cloud-based integration platform as…

  • Revamping a content management system at Microsoft with the Microsoft Power Platform

    End-to-end content management has become significantly easier for one Microsoft team thanks to the Microsoft Power Platform and our entrepreneurial citizen developers. Our aging content management system needed to be replaced, so we—the Inside Track team in Microsoft Digital (MSD),…

  • How Microsoft employees are leveraging the cloud for file storage with OneDrive Folder Backup

    Any device, no matter the operating system, is susceptible to a ransomware attack or a device crash. Microsoft OneDrive Folder Backup (known as Known Folder Move) is a policy deployed by Microsoft that automatically syncs the contents of a user’s…

  • Azure resource inventory helps manage operational efficiency and compliance

    One of the benefits of Microsoft Azure is the ease and speed in which cloud resources and infrastructure can be created or changed. Teams across Microsoft can scale up or scale down their cloud resources to meet their workload demands…

  • Implementing a Zero Trust security model at Microsoft

    At Microsoft, our shift to a Zero Trust security model more than five years ago has helped us navigate many challenges. The increasing prevalence of cloud-based services, mobile computing, internet of things (IoT), and bring your own device (BYOD) in…

  • Understanding Microsoft’s digital transformation

    Our Microsoft Digital Employee Experience (MDEE) team builds and operates the systems that run Microsoft, and as such, we’re leading the company’s internal digital transformation. We’re doing this by rethinking traditional IT and business operations, and by driving innovation and…

  • Microsoft Intune makes it easy to bring your own device to work

    For a transcript, please view the video on YouTube: https://www.youtube.com/watch?v=rZ7KnatLI9c, select the “More actions” button (three dots icon) below the video, and then select “Show transcript.” We’re using Microsoft Intune for mobile device management internally at Microsoft, including for iOS…