Author: Inside Track staff

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  • Enabling a modern support experience at Microsoft

    To maximize the value of digital transformation in a complex, global organization like Microsoft, a new modern approach to employee support is required. That is why Microsoft Digital, the company’s IT organization, is reimagining how to deliver support experiences to…

  • Enhancing VPN performance at Microsoft

    Modern workers are increasingly mobile and require the flexibility to get work done outside of the office. Here at Microsoft headquarters in the Puget Sound area of Washington State, every weekday an average of 45,000 to 55,000 Microsoft employees use…

  • Microsoft’s cloud-centric architecture transformation

    Here at Microsoft, we’re building our systems in the cloud to be agile, resilient, cost effective, and scalable—this allows us to be proactive and innovative as we transform our IT and business operations. Microsoft Azure resides at the core of our architecture, and…

  • Creating the digital workplace at Microsoft

    A successful digital workplace is designed to empower employees to maximize their productivity. At Microsoft, it’s critical that our employees are connected to and across teams and organizations, as well as with our customers, partners, vendors, suppliers, and guests. Those…

  • Revamping a content management system at Microsoft with the Microsoft Power Platform

    End-to-end content management has become significantly easier for one Microsoft team thanks to the Microsoft Power Platform and our entrepreneurial citizen developers. Our aging content management system needed to be replaced, so we—the Inside Track team in Microsoft Digital (MSD),…

  • Moving to next-generation SIEM at Microsoft with Microsoft Sentinel

    Our internal security team works diligently 24 hours a day, 7 days a week to help protect Microsoft IP, its employees, and its overall business health from security threats. We recently implemented Microsoft Sentinel to replace a preexisting, on-premises solution…

  • Learning from engineering Zero Trust networking at Microsoft

    Our Microsoft Digital (MSD) team is deploying Zero Trust networking internally at Microsoft as part of our Zero Trust initiative, our comprehensive approach to verification and identity management. Powered by Microsoft’s internal security team, our Zero Trust model centers on…

  • Sharing Microsoft’s Zero Trust networking lessons for leaders

    Today we want to share the lessons we’re learning from deploying Zero Trust networking across Microsoft. In many enterprises, network security has traditionally focused on strictly secured and monitored corporate network perimeters. Today, in a mobile-first and cloud-first world, business…

  • Managing user identities and secure access at Microsoft

    [Editor’s note: This content was written to highlight a particular event or moment in time. Although that moment has passed, we’re republishing it here so you can see what our thinking and experience was like at the time.] Managing identities…

  • Azure resource inventory helps manage operational efficiency and compliance

    One of the benefits of Microsoft Azure is the ease and speed in which cloud resources and infrastructure can be created or changed. Teams across Microsoft can scale up or scale down their cloud resources to meet their workload demands…

  • Implementing a Zero Trust security model at Microsoft

    At Microsoft, our shift to a Zero Trust security model more than five years ago has helped us navigate many challenges. The increasing prevalence of cloud-based services, mobile computing, internet of things (IoT), and bring your own device (BYOD) in…

  • Understanding Microsoft’s digital transformation

    Our Microsoft Digital Employee Experience (MDEE) team builds and operates the systems that run Microsoft, and as such, we’re leading the company’s internal digital transformation. We’re doing this by rethinking traditional IT and business operations, and by driving innovation and…