Author: Keith Boyd

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October 14, 2024

Powering a generational shift in IT at Microsoft with AI

As the IT team at Microsoft, we in Microsoft Digital have experienced monumental shifts in the way we build, deploy, manage, and support information technology. The most recent generational shift happened in 2020, spurred by the global pandemic and subsequent shift to hybrid work. As employees are still adapting to this new way of working,… Read More

All posts by Keith Boyd

November 6, 2024

How Microsoft Digital improves its own employee experience—and yours—as Customer Zero

Anyone who has been around the technology industry for a while is familiar with the concept of “dogfooding.” “Eat your own dog food” is a phrase that has been in use at Microsoft since the 1980s, and it is common…
September 20, 2024

Reinventing Microsoft’s employee experience for a hybrid world

At Microsoft, we believe our employees are the company’s greatest asset. That’s why, in 2017, we determined that for Microsoft to achieve its mission of empowering every person and every organization on the planet to achieve more, we would need…
June 17, 2024

Transforming Microsoft with Microsoft Teams: Collaborating seamlessly, teaming up fearlessly

On March 13, 2017, Microsoft announced the general availability of one of our most important products ever. It wasn’t an update to the Windows operating system or a new Microsoft Azure service. It was the launch of Microsoft Teams, an…
May 2, 2024

Fostering employee wellbeing and improving productivity at Microsoft with Microsoft Viva Insights

Employee expectations and priorities have shifted in the new hybrid workplace. In Microsoft’s September 2022 Work Trend Index Pulse Report—a study of 20,000 people in 11 countries—48 percent of those surveyed reported that they feel burned out at work. Prior…
April 23, 2024

Copilot for Microsoft 365 for executives: Sharing our internal deployment and adoption journey at Microsoft

Generative AI has captured the world’s attention, and businesses are taking notice. According to Microsoft’s annual Work Trends report, 70% of people would delegate as much work as possible to AI to lessen their workloads (Microsoft, Work Trends Annual Report:…
February 16, 2024

Deploying Microsoft Viva Connections internally at Microsoft

Whether it’s from the office or at home, we must be prepared to meet our employees where they are. At Microsoft, this involves using Microsoft Viva Connections to bring our employees together and to encourage them to engage with each…

Author: Keith Boyd

Featured

Powering a generational shift in IT at Microsoft with AI

All posts by Keith Boyd

How Microsoft Digital improves its own employee experience—and yours—as Customer Zero

Reinventing Microsoft’s employee experience for a hybrid world

Transforming Microsoft with Microsoft Teams: Collaborating seamlessly, teaming up fearlessly

Fostering employee wellbeing and improving productivity at Microsoft with Microsoft Viva Insights

Copilot for Microsoft 365 for executives: Sharing our internal deployment and adoption journey at Microsoft

Deploying Microsoft Viva Connections internally at Microsoft